Alpina

Switzerland , Lucerne
LUCERNE, Frankenstrasse, 6
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

09 Mar 2026

Marcela

The top floor for breakfast is the best part and the views are amazing but our room was extremely expensive for what it was, the bathroom was super super small, the beds were not even twin beds. If you want toiletries you have to ask them in reception which sometimes you don’t know what you need until afterwards…

Friends

8/10

Excellent

27 Jan 2026

Restaurant view is amazing and breakfast great. Bar is a bit wacky. Rooms great and aervice good. Well placed for the town.

Partner

2/10

Poor

10 Jan 2026

Marek

takie chcieć a nie moc robi jakieś takie wrażenie na zewnątrz ale środek szkoda pisać. nie polecam

Partner

6/10

Pleasant

06 Jan 2026

Alan

The suite was clean but a bit worn in spots. Chipped finishes, scuffs. The lobby feels more like a mall entrance and post check-in there was little attention from the front desk staff. Breakfast and common areas are a bit of a madhouse. Lots of families and tourists from all over the world. Good location but I wouldn’t call it comfortable or give it 4 stars-

Leisure Partner

10/10

Exceptional

29 Dec 2025

Wee

Excellent view from the room.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Jessica

The ski equipment rental shop and lockers are very convenient. The buffet breakfast is phenomenal too and the view from the restaurant is beautiful. The rooms are basic and a bit dark but good for a ski hotel. One issue is that we needed to carry skis everywhere, as the hotel is a walk or bus ride from the slopes and ski lifts

10/10

Exceptional

06 Dec 2025

adam

Fantastic from start to finish

Partner

10/10

Exceptional

16 Nov 2025

Charlene

Great stop off in Chamonix. Would recommend.

6/10

Pleasant

22 Sep 2025

Jean

Only one elevator working. The hotel seems rundown and worn. Not my favorite stay for sure. Waited 10 minutes for elevators. No stairs. Everyone going to breakfast top floor made problem bigger. No thanks

Leisure Partner

10/10

Exceptional

20 Sep 2025

Thomas

Great hotel

Leisure Partner

8/10

Excellent

16 Sep 2025

Wesley

7th floor restaurant for breakfast with a view of the mountains, room was a little small ,a lighting wasn't good

Leisure Partner

10/10

Exceptional

15 Sep 2025

Melissa

We loved the Mountain view and balcony - that made the stay. It was clean and the staff were incredibly helpful and friendly. Thank you!

Business_and_leisure

10/10

Exceptional

27 Aug 2025

Brenden

Breakfast was amazing! Location was very convenient!

Leisure

10/10

Exceptional

21 Aug 2025

Neville

A great hotel, so clean and well presented.
Great views from the 7 th Floor.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Somkit

Great service, clean rooms and convenient to everyon Chamonix. Loved it. And delicious breakfast ⭐️

10/10

Exceptional

25 Jul 2025

Paula

Great location, terrific breakfast and staff friendly

Leisure Partner

4/10

Poor

12 Jul 2025

Othman

The bed was very bad and the internet is so bad

Leisure Family

10/10

Exceptional

05 Jul 2025

Seth

No air conditioning which would have been nice to kno

6/10

Pleasant

29 Jun 2025

Xuekang

There is no air conditioning in the room. It is too hot to stay in the summer.

6/10

Pleasant

18 Jun 2025

Verified traveler

Disappointing Stay

Location picturesque and ideal to everything. However the rooms are boiling hot in the summer. The two Dyson fans did absolutely nothing to help in our two bedroom suite. No one ever brought the extra pillows or towels we requested directly at the front desk because our phone didn’t work. Spa on site had strong foot odor

Partner

10/10

Exceptional

12 Jun 2025

Patrick

The entire staff at this hotel is outgoing and makes a proactive effort to ensure you have a great experience at their hotel and in the Chamonix area. They were helpful with special requests and when we had an issue with a late arriving shuttle they stepped in and resolved it with the vendor. Our room had a spectacular Mountain View and the amazing breakfast is served atop the hotel with an even better view. I would definitely stay at the Alpina Eclectic again.

Leisure

10/10

Exceptional

03 Jun 2025

Carlos

The hotel room was very couzy with a comfortable bed and nice balcony with an EXCELLENT VIEW of MONT BLANC. The breakfast was DELICIOUS and the view of the mountain from the dinning room was just breathtaking. Really liked the place. I did not make reservation for parking as I was not aware of this, but there was public parking less than 1 block away. It also had many restaurants walking distance. I would recommend it.

Leisure Family

8/10

Excellent

03 Jun 2025

Katrina

Room was excellent with a fantastic view! Missed out on parking at the hotel and had to walk in rain. Close to the main area for food and shopping.

Leisure Partner

4/10

Poor

29 May 2025

axenia

The room didn’t have the view we book. The staff were very rude. We requested bottled water and the boy on reception told us to drink from the faucet. I am 76 years old and they didn’t help us with the luggage, so we had to drag it through a carpeted hallway with the wheels not sliding.

Leisure Family

10/10

Exceptional

29 May 2025

VIVIANA

We really enjoyed our stay at this property.

Leisure Partner

8/10

Excellent

18 May 2025

Jacqueline

Convenient. Staff was helpful. Room was very small. Lacked two chairs. Appreciated adjustment from twin to larger bed for two.

Leisure

8/10

Excellent

18 May 2025

Paul

Great hotel superb location

Partner

8/10

Excellent

13 May 2025

TAGHREED

The location of the hotel is excellent and staff are very friendly but only the parking area not good and very small for small SUV

Partner

10/10

Exceptional

05 May 2025

Chloe

Amazing stay, hotel has great facilities and staff were very friendly and helpful too.
Upgraded to a room with a mountain view and balcony and it was well worth it.
Also got an hour in the spa included which was a super nice touch and is worth a visit itself.
Rooms were lovely big and clean, would definitely stay again.

Leisure Partner

10/10

Exceptional

03 May 2025

Patricia

Very beautiful hotel, great staff . Easy to walk to the city center . I recommend ++++

10/10

Exceptional

29 Apr 2025

Good hotel

10/10

Exceptional

20 Mar 2025

Beautiful location river and balcony view can’t be beat!

Leisure Partner

10/10

Exceptional

17 Mar 2025

Vincent

Ski Rental shop was really convenient

Leisure Partner

8/10

Excellent

13 Mar 2025

Lisa

Convenient for ski bus and to stroll around historic Chamonix. Staff helpful.
Our room was cold but they moved us to a warmer one. Cooked breakfast not great quality but you can queue for freshly prepared eggs and crepes.

Leisure Partner

8/10

Excellent

05 Mar 2025

John

Nice but over priced, over crowded too.

Leisure Friends

8/10

Excellent

22 Feb 2025

Samuel

Beautiful hotel - probably one of the best spots in Chamonix especially for a first-time visit like us.

Pros:
- Location: located just at the end of the pedestrian section of Jospeh Vallot, you literally walk outside and cross the street to have access to the shops, restaurants, art galleries and bars of central Chamonix. Also bus stops for the bus and skibus lines (Place Mont-Blanc and Mummery) give you great access to public transportation.
- Services: in the hotel, there is a ski rental store, as well as ski lockers with direct access from outside and bus stops. You can buy ski passes onsite. Bar in the hotel is more of a family gathering spot, with decent drinks and snacks
- Views: views of Mont-Blanc and the town of Chamonix were great.
- Family: family friendly hotel with some amenities for kids, small arcade, etc.
- Spa: small but nice spa, with dry sauna, steam room, relaxation area and 2 hot tubs, as well a 2 private massage rooms.
- Room: We had a superior room with balcony and view mountain view
. It was very nice in terms of decoration (colors, furniture, look and feel).

Cons:
- Room: The room was small. Bed could have been more comfortable.
- Spa: other guests did not respect quiet zones in spa
Elevators: expect to wait when the hotel is very busy
Lobby: fairly noisy and busy with young kids running around at times.
WIFI: WIFI signal was acceptable but it was often slow. No ability to cast content to the in-room TV.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Alex

Simply incredible! The facilities are too notch, location excellent with access to town and the Skibus. Could not have wished for a better experience. Merci!

Leisure Partner

10/10

Exceptional

13 Jan 2025

Michael

Pure Excellence!

Leisure Family

8/10

Excellent

04 Jan 2025

Randy

Very nice despite tiny room and dark with poor lighting and horrible Yeti drawing on one wall. Great buffet and easily walkable all that Chamonix has to offer.

Leisure Family

10/10

Exceptional

30 Dec 2024

Nikolaos

Pros:
Amazing view.
Friendly and assistive staff.
Diverse buffet.
Fun play room with pool and arcade games.

Cons:
Internet speed
Shower water pressure

Leisure Partner

4/10

Poor

07 Dec 2024

hans

Property was not clean

Leisure Partner

8/10

Excellent

06 Dec 2024

Norelkis

Property location amazing, very friendly and helpful staff. Rooms ok.

Leisure

10/10

Exceptional

17 Nov 2024

Marie

Super nuitée dans cette hôtel en plein centre de Chamonix. Il est à quelques mètres de la rue piétonne principale. Les chambres ont tout le nécessaire, la literie est très confortable. Le buffet du petit-déjeuner est très complet avec autant du salé que du sucré, il y en a pour tout le monde. En somme, nous avons passé un super moment, merci !

Leisure Partner

10/10

Exceptional

16 Nov 2024

Shilpa

We loved our stay at Alpine. It's nicely located and pretty much everything is walking distance. Our stay came with one hour of spa per day. The spa has sauna room, hot tub with a view. The front desk people were so nice and amazing and very helpful. They have us instructions to parking spots near by which were cheaper and also gave instructions to near by Laundromat.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Yousra

It was a great stay. Amazing views.

Leisure Self

10/10

Exceptional

15 Oct 2024

Henriette

Excellent customer service and great location

Leisure Family_with_children

10/10

Exceptional

06 Oct 2024

Andrea

Great hotel. Convenient to the main area of town. We were able to walk everywhere. Everyone gets free time in the spa. Nice little balcony and you can hear the river from there.

Leisure Partner

6/10

Pleasant

25 Sep 2024

Ronald

Room ceiling to low - bumping my head. No chair or anything but the bed to sit on

10/10

Exceptional

18 Sep 2024

Mahesh

Excellent hotel for all trips

Really nice hotel. Very friendly and eco-friendly staff and policies. Wish we could have stayed longer.

Friends_and_family Friends

10/10

Exceptional

07 Aug 2024

Dean

Amazing

Great staff, great location, great hotel, great walks, great holiday

Partner

10/10

Exceptional

14 Jul 2024

Daniel

Comfortable and accommodating all around staff most attentive despite being quite busy at front desk. Extra staff make the difference assisting customers reaching out to assist kindly. Spa was ok hot tube wasn’t private and wasn’t hot I suppose because kids were able to get in it. That would be my only request make it for adults to enjoy a hot tube exclusive.

Leisure

8/10

Excellent

10 Jul 2024

Gary

The property is in a great location. The restaurant unfortunately is closed due to it being out of the ski season. The rooms are very warm, unfortunately leaving the door open to the balcony isn’t really an option due to the noise from the river outside. There is a dyson cool fan in the room, but can't be moved from its location due to the wire being nailed to the desk, so you have to turn it up to full to feel the cool air.. the hotel and staff are faultless and can not help you enough. Its a great hotel apart from the warm rooms.

Leisure Partner

10/10

Exceptional

07 Jul 2024

Erin

Great hotel in a great location. Excellent service and beautiful views.

Leisure

8/10

Excellent

05 Jul 2024

Verified traveler

Great location. Room was a reasonable size but bathroom and separate toilet extremely small. Not a fan of over bath showers. There is coil heater in room which was off but room was extremely hot and stuffy still. We luckily had a balcony and had to keep the door open. At night we had to use a noisy fan. The entire hotel was way too warm. Need to turn down the heating!

Partner

10/10

Exceptional

02 Jul 2024

Paul

Alpina Eclectic is a great hotel in Chamonix. Super convenient to everything. Rooms were nice and comfortable. Views were outstanding! Great breakfast option also.

Leisure Partner

6/10

Pleasant

27 Jun 2024

Carolyn

Had high hopes, but room was small, requests were not applied, services not all available. Yeti decor in rooms was childish. Would try somewhere else next time.

Business Self

10/10

Exceptional

21 Jun 2024

Louis

The place to stay nothing better. Excellent service and staff

Leisure Family

10/10

Exceptional

20 Jun 2024

Haley

Alpina Eclectic Summer Review

Everything is walkable so no complaints on location. parking was confusing but they do have parking, but it gets taken quickly. there is a lot close by that the hotel team will direct you to if you are driving. The spa is only 1 hour per person per booking, nice facilities but would like to use the space a little longer. It is a big hotel so I understand limiting it though.

10/10

Exceptional

20 Jun 2024

Elena

Restaurants and stores with in walking distance

10/10

Exceptional

15 Jun 2024

Alan

A very pleasing stay

Hotel perfectly positioned for easy access to the main street of Chamonix. Just 50 yards away to walk.

Partner

10/10

Exceptional

25 May 2024

Abdulaziz

8/10

Excellent

10 May 2024

Xefia

Cozy stay!

The most beautiful stay!
We had the most perfect view of the mountains, we were walking distance to pretty much everything- dining, shopping, trails.
Our room was beautiful, clean and spacious. Also had a nice little breakfast buffet in the morning, would definitely come back!

Also a 10-15 min walk to the Chamonix station (depending on how fast you walk with luggage haha)

Partner

10/10

Exceptional

29 Apr 2024

Jennifer

Staff are very helpful and always greet you with smile.

10/10

Exceptional

14 Apr 2024

Joel

👍

Leisure Friends

10/10

Exceptional

10 Apr 2024

Kelly

We loved our stay at the Alpina! They helped us arrange transportation from/to the airport ahead of time and everything was seamless and on time. The buffet breakfast and dinner was wonderful, everyone at the front desk was friendly and helpful, and they helped us plan fun activities like paragliding, which was amazing! It’s centrally located in town and the farmer’s market on Saturday is right outside the hotel. We would love to stay there again!

Leisure Family

8/10

Excellent

19 Mar 2024

Jimmy

Nice hotel , small room but clean and welcoming, very convenient in town, a supermarket next door, many restaurants and shops across the street, ski bus stop just outside the front door, walkable to the train for ice cave. Jacuzzi in spa is luke warm so we didn’t really stay long but other than that a lovely stay

Leisure Partner

10/10

Exceptional

26 Feb 2024

Jose

Great hotel in the center of Chamonix. Ski shop in the building, excellent breakfast. They have a great game room as well. Nice spa. Hot tubs are too cold but great view.

10/10

Exceptional

20 Feb 2024

Becky

Excellent hotel, based in the centre of Chamonix. Brilliant to have the ski hire shop in the hotel. Exceptionally helpful staff. Delicious breakfast, with plenty of choice in the panoramic restaurant at the top of the property. Just be warned, you need to get the ski bus to access the slopes for the whole of Chamonix, but this is easy to do from just outside the hotel.

Leisure Partner

10/10

Exceptional

02 Feb 2024

Verified traveler

Great hotel

Great

Friends_and_family Family

10/10

Exceptional

02 Feb 2024

Fred

Beautiful property

Leisure Friends

10/10

Exceptional

30 Jan 2024

Honghui

It was very convenient. Walking to everywhere. The location is great. The rooms with balcony is right. In front of Mount Blanc. However you would better to reserve a parking spot ahead of time. Will stay there again if I have a chance.

Leisure

10/10

Exceptional

29 Jan 2024

Christopher

Beautiful views and renovation.

It's a good breakfast buffet - but a weirdly horrible omelet station.

Not quiet - there are 2am bars across the street that make noise Th-Sun.

Great location!!

Leisure Partner

10/10

Exceptional

02 Jan 2024

Paul

Great customer service. Great location.

Would definately stay here again.

Leisure Family

10/10

Exceptional

02 Dec 2023

Nafisa

Eco friendly

Leisure

10/10

Exceptional

16 Nov 2023

michael

great staff

The hotel staff was very helpful even though we arrived very late into the night. they had our rooms ready and waiting.

Friends_and_family Family

8/10

Excellent

27 Oct 2023

bahaa

Good location , clean, quiet and comfy. Their morning breakfast lacks options

Leisure Partner

10/10

Exceptional

21 Oct 2023

Susan

Coffe maker very loud. Room very small

Leisure

10/10

Exceptional

08 Oct 2023

Hussein

Great location & amazing staff

Amazing hotel and staff
Great location

Friends_and_family Friends

8/10

Excellent

12 Sep 2023

Elah

We booked this hotel twice and were very disappointed that they charge us to store our luggage for 9 days.

10/10

Exceptional

28 Aug 2023

Verified traveler

Amazing experience in the heart of Chamonix

We loved the Alpina Eclectic Hotel! Well-appointed rooms, awesome location, and great views from the hotel. You can walk pretty much anywhere you would like in the city center area, and there are convenient bus stops near by, as well.

We stayed in one of the standard rooms, and while on the small side, it was perfectly adequate for two of us. We had views of the Brevent ski area from our room. The only downside I can mention is that our room was warmer than what we would have liked with the hotel not having air conditioning. It is my understanding that most hotels in town do not have air conditioning, and it just so happened that we were there during an unseasonably hot week in August. A large window and a tower fan certainly helped cool things off a bit. For the vast majority of the year, I think this would be a non-issue, but it is something to be aware of if you're visiting during the heat of the summer and the weather ends up being hotter than usual.

The breakfast is not to be missed! While it initially struck me as overpriced, we tried it the first morning (out of convince) and quickly realized that this is NOT your typical hotel breakfast. The views from the top-floor restaurant alone are worth the price of admission for at least one day, and the quality and choices of the buffet were notches above any other breakfast I've experience at a similar level of hotel before.

The staff were all absolutely wonderful to work with. Great service all around!

Partner

10/10

Exceptional

27 Aug 2023

Tariq

Location

6/10

Pleasant

27 Aug 2023

Pierre

Noisy and no air conditioning

Leisure Partner

10/10

Exceptional

15 Aug 2023

Bogdan

The property doesn’t have air conditioning. This leads to a bad experience on hot days like the ones we just experienced

10/10

Exceptional

14 Aug 2023

Isaac Moya

Excelent!

10/10

Exceptional

11 Aug 2023

FARIDABANU

We just got home now. The moment we stepped into the hotel, I could see that we will enjoy our stay.
Ver very clean, staff are absolutely amazing. Happy to help . I requested an iron and they sent it to us immediately, I wanted a blanket and gave it to us immediately. Thank you to the Alpina team. I would recommend this hotel and I would return. Yes the room are a bit small but that didn’t bother us

Leisure Partner

4/10

Poor

30 Jul 2023

Verified traveler

I waited forever to check in. The concierge service or the reception was inefficient and kind of rude.

Self

2/10

Poor

27 Jul 2023

dustin

The room was quite small, and the beds and pillows were what you would find in a two star hotel. Under the claim of environmentalism, they don’t have any amenities unless you ask for them at the front desk, which is a real inconvenience. The staff was not knowledgeable about local hikes or logistics. The worst two things about the place were the nous and the heat. It was maximum 20 degrees outside but the rooms stayed at 28 all night long. It’s difficult to sleep at this temperature. Worst of all was the noise, as our room was directly across from a number of bars where people were yelling into the night every night. There was so much noise and light that we couldn’t open the window all night. It was really a terrible experience.

Leisure

8/10

Excellent

26 Jul 2023

Wendy

Great hotel and location.

10/10

Exceptional

25 Jul 2023

Wendy

Great location. Beautiful views of Mont Blanc. Helpful staff.

Leisure Family

10/10

Exceptional

21 Jul 2023

Adisa

Great hotel right in the heart of beautiful town of Chamonix. The view from our room and the breakfast restaurant are picture postcard.
The staff are really efficient and friendly, nothing was too much to ask.
The room and the corridors were a little bit too warm but we had the balcony door opened and had a large Dyson fan.
Would love to go back and would stay at the same place without any hesitation.

Leisure Pet

10/10

Exceptional

21 Jul 2023

Sheryl

Excellent- highly recommend

This hotel is in a great location. It makes walking Chamonix super easy. Lots of great eating all around. The room was great, spacious. They provided a fan which helped the no AC issues. Our view was amazing off our balcony. Staff was super friendly. Arrived early at 130pm and room wasn’t ready to 430. That was the only drawback.

Friends_and_family Family

6/10

Pleasant

27 Jun 2023

Lei

You have to reserve the parking beforehand

Leisure Family

10/10

Exceptional

17 May 2023

Deborah

Excellent hotel - fresh modern
Great location!

8/10

Excellent

11 May 2023

Peter

A solid 4 star hotel

A genuine 4 star hotel .. well managed .. staff well trained

Business

10/10

Exceptional

29 Apr 2023

Paul W.

Great hotel and staff

We loved the hotel and the staff were so friendly! We will stay here again when we return to Chamonix. Fantastic location too.

Partner

8/10

Excellent

14 Apr 2023

Robyn

The property is excellent. Our room was great. We had a view of the Alps and the town from our balcony. Breakfast was excellent. The only downsides for us were: you have to reserve a parking space in advance. Unfortunately we didn’t realize this ahead of time and that ended up being a huge issue because the town was packed and we had great difficulty finding parking. They have a nice spa. But all you need to book a time slot well on Advance.

Leisure Partner

10/10

Exceptional

03 Mar 2023

Weldon

Very nice hotel. Spacious room. Great location. Short walk to train station. Right next to ski bus stop. The staff was professional and pleasant. The exception was at the bar upstairs. Staff there was inattentive and indifferent.

Partner

8/10

Excellent

20 Feb 2023

Marcelo

Great hotel and location

Hotel and staff are amazing. Location is perfect few steps from city center. Breakfast is delicious. The only downsize is related to room temperature as there is no AC and the room os really hot and you have to open the balcony to get some cooling inside.

Friends_and_family Family

10/10

Exceptional

13 Feb 2023

Matthew

7-night Stay in February

Just had 7 nights at the wonderful AlpinaEclectic hotel.
5 minute walk from the Savoy beginner area. 2 minute walk to the start of the pedestrianised high street, with lots of shopping and dining options.
Ski bus stops right outside the hotel as well, if want to explore further afield.
The staff in the hotel were very friendly and helpful throughout our stay, and the hotel is very clean and warm, including heated ski lockers in the basement ski room.
Fantastic breakfast selection, including cooked to order eggs and omelettes, and lovely mountain views from the restaurant to get you excited for the day ahead.

Thoroughly recommended.

Partner

10/10

Exceptional

13 Feb 2023

Scott

Lovely Mini Break in a Beautiful Hotel

Lovely Hotel in a great location. Modern & very clean. Love the water bottle initiative, to stop plastic.
Spa lovely, but sauna / jacuzzi could have been warmer. But still used it daily

Partner