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HERMITAGE Lake Lucerne

Lucerne · Switzerland

Seeburgstrasse 72, 72View location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.2/109.2
Amenities9.2/109.2
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HERMITAGE Lake Lucerne

Take time to pamper yourself with a visit to the full-service spa. After a day at the private beach, you can enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy international cuisine at Restaurant HERMITAGE, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.

Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite. Make yourself at home in one of the 69 air-conditioned rooms featuring minibars.

Read more about this hotelShow less

Located in Lucerne, HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is on a lake, within a 10-minute drive of Schloss Meggenhorn and Lion Monument. This luxury hotel is 2.7 mi (4.4 km) from KKL Lucerne and 3 mi (4.8 km) from Jesuit Church.

Make yourself at home in one of the 69 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Private host property Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.80 per person, per night
    • Resort fee: CHF 2.70 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CHF 35.00 for adults and CHF 13.5 for children
    • Uncovered self parking fee: CHF 15.00 per day
    • Pet fee: CHF 30 per pet, per day
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee
    • Crib (infant bed) fee: CHF 40.00 per night
    • Rollaway bed fee: CHF 65.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Lake Side Promenade 0.8 km / 0.5 mi
Schloss Meggenhorn 1.2 km / 0.7 mi
Bioweingut Sitenrain 1.5 km / 0.9 mi
Swiss Transportation Museum 1.7 km / 1 mi
Richard Wagner Museum 2 km / 1.3 mi
Dog Park 3 km / 1.9 mi
Grand Casino Lucerne 3.3 km / 2 mi
Hofkirche 3.7 km / 2.3 mi
Hertensteinstrasse 3.7 km / 2.3 mi
Modern Art Museum 3.9 km / 2.4 mi
KKL Lucerne 3.9 km / 2.4 mi
Lucerne Arts Museum 3.9 km / 2.4 mi
Old Swiss House 3.9 km / 2.4 mi
Loewenplatz 3.9 km / 2.5 mi
Bourbaki Panorama 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1890
  • Year of most recent renovation: 1997
  • Total number of rooms: 69
  • Number of floors (main building): 3
  • Single rooms: 30
  • Double rooms: 58
  • Suites: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 61 more facilities & services
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Beach
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Bikes available
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Children playground
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • SolariumExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Banana boatingExtra charge
  • CanoeingExtra charge
  • Pedal boating
  • Table tennis
  • Fitness
  • Cycling / mountain biking
  • Billiards
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR GARDEN VIEWSINGLE • SUPERIOR GARDEN VIEWSGL.GV-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SINGLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE LAKE VIEWTWIN • DELUXE LAKE VIEWTWN.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    TWIN DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR GARDEN VIEWRoom • SUPERIOR GARDEN VIEWROO.GV-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR LAKE VIEWTRIPLE • SUPERIOR LAKE VIEWTPL.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    TRIPLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Double or Twin DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR LAKE VIEWRoom • SUPERIOR LAKE VIEWROO.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE LAKE VIEWSINGLE • DELUXE LAKE VIEWSGL.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SINGLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR LAKE VIEWSINGLE • SUPERIOR LAKE VIEWSGL.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SINGLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Double or Twin LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE LAKE VIEWSUITE • DELUXE LAKE VIEWSUI.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SUITE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR LAKE VIEWDouble or Twin • SUPERIOR LAKE VIEWDBT.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Double or Twin SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR LAKE VIEWDOUBLE • SUPERIOR LAKE VIEWDBL.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE LAKE VIEWDOUBLE • DELUXE LAKE VIEWDBL.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR GARDEN VIEWDouble or Twin • SUPERIOR GARDEN VIEWDBT.GV-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Double or Twin SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE LAKE VIEWRoom • DELUXE LAKE VIEWROO.DX-LK

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR LAKE VIEWTWIN • SUPERIOR LAKE VIEWTWN.LK-SU

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    TWIN SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 1 Bedroom • 34 m²DBL.LK
    DOUBLE LAKE VIEWPhoto unavailable5 photos

    HERMITAGE Lake Lucerne

    DOUBLE LAKE VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Room amenities

    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Housekeeping
    • Safe
    • Turndown service
    • Balcony

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    HERMITAGE Lake Lucerne

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 1 Bedroom • 35 m²DBL.LK-3
    DOUBLE LAKE VIEWPhoto unavailable11 photos

    HERMITAGE Lake Lucerne

    DOUBLE LAKE VIEW

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-3

    Room amenities

    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HERMITAGE Lake Lucerne

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Qing
Amazing views, nice staff, breakfast is okay but same every day. The location is a bit far from the landmarks but the bus is right outside of the hotel so the commute is easy.
10/10
Exceptional
31 Jul 2026
jim
We have travelled regularly, both nationally and internationally for the last 40 years, and this was the best staff we’ve ever dealt with! The location was also terrific being only 10 minutes from town with gorgeous views of Lake Lucerne. We highly recommend staying there!
10/10
Exceptional
31 Jul 2026
Liliana E
Nice setting , beach club with small nice lido , where you can do kayaking and SUP included with hotel rate . Room with billiards overlooking the lake . Board games , has a stop from the boat
10/10
Exceptional
25 Jul 2026
Mary-ann
Great with a toddler
10/10
Exceptional
20 Jul 2026
Eileen
Best customer service ever!! This hotel is excellent. We enjoyed the free paddleboats and the free bus tickets to explore. We also untilized the game room and restaurant.
But the best news, the VIEW and the ROOMS. AMAZING!
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Geraldine
Excellent stay. Clean room .sauna is perfect.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Baris
excellent experience from start to end. minor to improve: charging for tap water is weird, and against the essence of hospitality. you don’t need it.
Family_with_children
10/10
Exceptional
09 Jun 2026
Robert
We loved this spot, with a bus stop right in front of the property. There was easy access back into the city. Plenty of water activities right at the resort with a nice little beach.
Family
10/10
Exceptional
31 May 2026
Anna
An exceptional hotel. Stunning location, friendly and efficient staff. We were welcomed worth a cold towel and refreshing drink after a long journey. We were very lucky to receive an upgrade for celebrating our anniversary however, any room in this hotel would be stunning. The view was out of this world. Thank you. We well be back.
Partner
10/10
Exceptional
27 Apr 2026
Kelly
Amazing property!!!
Friends_and_family Family
8/10
Excellent
18 Mar 2026
Barbara
Beautiful views, super friendly & helpful staff. Rooms are spacious & quiet.
Business
4/10
Poor
02 Jan 2026
Ilan
Not great. Falls short of the little things that make a great hotel. We had no hot water for one day. . Great. Jews but overpriced for what you get.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Gerasimos Nicholas
Amazing friendly service
Leisure Partner
10/10
Exceptional
07 Dec 2025
Mary jane
Hermitage hotel is a wonderful place to stay Rafaela on reception did really great job on assisting us. Every staff there are nice and kind. Waking up with the lake lucerne and mountain view was amazing. We definitely coming back. Highly recommended for others to enjoy.
Leisure Partner
6/10
Pleasant
04 Dec 2025
Marc
Staff is excellent but feels like hotel is cutting corners on costs. 1 towel for the entire stay, pillows are terrible, wall unit for heat is so loud all night.... not great.
10/10
Exceptional
15 Nov 2025
Danish
Great place
10/10
Exceptional
28 Oct 2025
Enas
Everything was amazing and exceeded our expectations service was out of this world
Leisure Partner
10/10
Exceptional
06 Oct 2025
Megan

Beautiful hotel with beautiful views

This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better.

I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Kevin
Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
Partner
10/10
Exceptional
02 Oct 2025
Mohammed
Everything was wonderful and flawless... the choice in lucern definitely..
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Corneilius
Excellent property
10/10
Exceptional
28 Sep 2025
Joanne
Wry nice stay. Excellent service. Beds uncomfortable.
Partner
10/10
Exceptional
04 Sep 2025
Doly
The room hospitality and breakfast was grest. The Spa erea is not good enough.
6/10
Pleasant
27 Aug 2025
Praveen
The staff is rude & try to charge you for parking even though there is free parking available.
10/10
Exceptional
21 Aug 2025
Jon
Amazing views of the lake. Tremendous staff and the room was big with all modern appointments
Leisure Partner
10/10
Exceptional
04 Aug 2025
Hoai Anh
A
10/10
Exceptional
31 Jul 2025
Mariana
Very friendly staff, hotel overlooking the lake with stunning views.
E-bikes and paddle boat rental included!
Restaurant with excellent food. Will definitely come back
Leisure Family
10/10
Exceptional
20 Jul 2025
Frederick
Fantastic stay, in a beautiful location with easy transport links. Room was perfect with an amazing lake view. Lovely food and service in the bar area, but had some issues with dining room in main restaurant, this was addressed effectively at reception. Overall a fantastic stay.
Leisure Family
6/10
Pleasant
14 Jul 2025
Changyu
Generally, it’s no worth the price
10/10
Exceptional
13 Jul 2025
Lauren
We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!
Leisure Family
8/10
Excellent
11 Jul 2025
AHMED
Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful.

Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead.

P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Leisure Family
10/10
Exceptional
06 Jul 2025
Jordan
This resort is absolutely beautiful, and all the employees here were attentive, kind, and helpful. This was our first time in Switzerland, we will definitely be staying here when we go back!
Family
10/10
Exceptional
06 Jul 2025
Payman
Nice views. Clean property. Nice staff
8/10
Excellent
30 Jun 2025
Jasmine
The hotel advertises as a Spa but they had no spa services available to book, nor would they bring in anyone to provide them. we had to go to another hotel.

The price was very high for the value.

The staff was great. The beds were the best we found in Switzerland. The room was beautiful.
Leisure Friends
6/10
Pleasant
29 Jun 2025
Luke

Avoid. Bad service and amenities you can’t use.

Very underwhelming and it’s advertised much better than it actually is. During our 4 night stay they hosted 1 wedding, a birthday party and 2 corporate events. During this time we couldn’t use a lot of the facilities - so don’t think you’ll be getting access to the beach club whenever you want, or other amenities for that matter. Unfortunately it was the service that was the worst part. The beach club waiter was flat out rude and the reception/ management did nothing after our complaints - they really don’t care. We left with a pretty ill feeling towards the hotel which wasn’t what we expected when paying £600 a night. Really not worth the price tag - just avoid!
Partner
8/10
Excellent
24 Jun 2025
Laurent
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean.
The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing!
For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Leisure Friends
6/10
Pleasant
24 Jun 2025
Chandra
You may revisit your policy with the property as they seem to treat your members differently.

When we requested for a better view room not upgrade they told us you booked through Expedia which is the cheapest room and that’s not a great customer service.
They helped nothing with the local sight seeing tours or guides to connect with local sightseeing.

Overall not recommended for tourists who are looking for a better stay and experience.

Leisure
10/10
Exceptional
13 Jun 2025
Daniel
Wonderful property, views and area were amazing. Staff was very pleasant and helpful, bar was great as well.
Leisure Partner
10/10
Exceptional
02 Jun 2025
Venugopal
Awesome lakefront hotel
Perfect for Lucerne stay
10/10
Exceptional
30 May 2025
Ahmed
awesome stay overall. only thing i would say is the staff is not well informed on the swiss travel pass information. the boat that stops at the hotel is covered by swiss travel pass however on arrival the staff told us it’s not covered causing us inconvenience.
Leisure Family
8/10
Excellent
20 Apr 2025
Navid
Nice hotel, beautifully located by the lake. Must be amazing in the warmer months but we were there on rainy spring days so we didn't really benefit from the surroundings.
Leisure Family_with_children
8/10
Excellent
19 Apr 2025
Eric

Stay for the views…leave for the food.

The setting is fantastic. The rooms were spotless and the service was good. The breakfast was way overpriced (35 CHF per person so very mediocre food) as were the drinks (95 CHF for four drinks). I guess that was to be expected but it left a bad taste in our mouths.
Friends_and_family Family
10/10
Exceptional
15 Mar 2025
Christopher
Helpful staff, and right on the lake.
10/10
Exceptional
31 Dec 2024
Steve
Amazing hotel! Great Lake views and very helpful staff
Partner
10/10
Exceptional
04 Nov 2024
Melissa
Very nice hotel just outside the main city center. Quiet, clean and comfortable.
Leisure Family
10/10
Exceptional
18 Oct 2024
Gamal Eldin
Awesome stay!
Leisure Family
10/10
Exceptional
11 Oct 2024
GOWHARTAJ
It was expensive but very nice
Leisure Family_with_children
10/10
Exceptional
18 Sep 2024
Carol
Jonas was wonderful
Leisure Friends
2/10
Poor
14 Sep 2024
Alanna
Room wasn’t clean when we got there. Switched rooms and next room was also dirty. Bed sheets weren’t changed, hair all over the room. Really disgusting. Would not recommend.
Leisure Partner
10/10
Exceptional
05 Sep 2024
Luke

Outstanding Stay in Lucerne!

Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake.

The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
Partner
10/10
Exceptional
31 Aug 2024
Adam
This hotel was exceptional from the moment we arrived at the moment we left we felt welcome and very well looked after. Particularly Noah who was on Reception who really did look after us.

You can book all of the Hotel activities via the app and these activities are included in the price of the stay is included stand-up paddle boarding pedals and bikes. This really enhanced our stay and made it very special especially as we are very conscious that Switzerland is expensive, so it was wonderful to have something that was included.

The highlight of the Lake literally every single room you stay in has late view even our sons who stayed in the garden for Room had a pretty awesome late view. We stayed in a Lakeview room on the 5 th floor and 1st day the weather was amazing, seeing the sunlight hit the lake and the changes as sunsets. The following day it was slightly overcast to see the difference to Weather makes to this resort.

We decided not to eat in the hotel for dinner. The 1st night we took a picnic to the local Lake by the Lido. 2nd night it was over cast so we walked to a restaurant called SeaHaus . They did a sharing meat platter with all you would like to eat side dishes. It was one of the most memorable meals we had during our 10 night stay .

There is a small fridge / mini bar you can store small picnic items .

The spa facilities in the hotel were very useful when the weather turned cooler . The only thing the opening hours were rather odd compared -from 3 pm
Leisure Family
6/10
Pleasant
30 Aug 2024
Cristina
It’s a bit overrated for the price. I’ve stayed at nicer 5 star hotels with far better service when you’re already pay close to $700 a night you shouldn’t be nickle and dimed for everything like late check out and the staff should tell you everything you need to know about the hotel at check in.
Leisure Partner
10/10
Exceptional
27 Aug 2024
Cassandra
Wonderful hotel! We loved the location, restaurants and all of the extras such as the water sports and bikes. Even though we booked a very nice room we ended up being placed in an ADA room and the bathroom left a lot to be desired. We would stag here again!
Leisure Family
10/10
Exceptional
05 Aug 2024
Leandro
Lake Activities and being ON the lake.
Leisure Family
10/10
Exceptional
22 Jul 2024
Mohammed
Location, services,area , staff specialty Mr Noah was so kind and gave very detailed advices and Mr John was a great receptionist
Leisure Partner
10/10
Exceptional
08 Jul 2024
Mubarak
Great hotel
Friendly staff
Everything super
Partner
10/10
Exceptional
28 May 2024
Tracy
A beautiful stay with amazing and spectacular views! Bus was across the street for the easiest transportation. Definitely coming back!
Leisure Family
10/10
Exceptional
24 May 2024
Hongchau
The property was very relaxing and beautiful! Staff was very friendly and helpful. Our room was very clean and the view was something you’d want to wake up to every morning! Would definitely recommend and come again!
Leisure Partner
10/10
Exceptional
02 Nov 2023
Geaik Theng

Amazing view from the room

Very amazing view. Beautiful lake. And clean hotel. Nice big rooms.
Partner
10/10
Exceptional
14 Oct 2023
Gregory
Great views. Helpful staff.
10/10
Exceptional
13 Oct 2023
Terence Gar Gin
Everything was perfect. Staffs were very friendly and room was clean. The lake view was amazing.
Leisure Family
10/10
Exceptional
09 Oct 2023
Nicole
We will definitely return. The view, the quiet, the rooms , all wonderful
10/10
Exceptional
09 Sep 2023
Michael
We received a lovely friendly welcome. In fact we found all members of staff were friendly, helpful and professional. The hotel is ideally situated beside the lake with a convenient bus stop outside the hotel to/from Lucerne running approx every c.15 minutes. Alternatively, a pleasant walk along the lake into Lucerne takes c.30 minutes. We stayed in the new part of the hotel which is 'very modern' in it's approach to accommodation with everything open plan. Food is of a high standard with a well stocked bar, comfortable seating areas both within and outside. There is also a Beach Bar for drinks and snacks with the use of pedalo's etc. We will return
Leisure Partner
10/10
Exceptional
02 Sep 2023
Michael
Awesome spot!
10/10
Exceptional
29 Aug 2023
Andrea
Great stay- wonderful location directly on the lake- about 10 minute drive from town. Mattresses could use replacing.
Friends_and_family Family
10/10
Exceptional
29 Aug 2023
JEANNE
Great place to stay. Clean, friendly staff. Parking was available.
Leisure Family
10/10
Exceptional
13 Aug 2023
Frederique
My family (2 adults, 2 kids under 6) had a wonderful time at Hermitage. We now kind of regret not staying longer. The staff are wonderful, greeting guests with excitement. May it be in the front desk or the restaurant for breakfast. The views are breathtaking from our room.
The sauna, beach club, free bike rentals, pedal boat etc, are cherry on top.

Overall had a great stay and would recommend!
Leisure Family_with_children
10/10
Exceptional
30 Jul 2023
Viktoriia
Beautiful view and location. Pool is listed in amenities, but there is NO POOL.
Friends_and_family Family
10/10
Exceptional
22 Jul 2023
Scott
Good vibe and incredible views with access to water and water sports.
Leisure Family
10/10
Exceptional
19 Jul 2023
Verified traveler

Great hotel!

The hotel is an a graet location, very nice and clean , the staff was extremely friendly and we felt they went above and beyond to give us exceptional servic!
we had a great time !
Partner
10/10
Exceptional
11 Jul 2023
PREMJITH
Hermitage is beautiful setting right on the lake Lucerne. Very pretty and close to the train station for all site seeing take offs. Not to far from city and not too close with too much hustle. We had a great stay ! Family of 4 😊
Leisure Family_with_children
8/10
Excellent
22 Jun 2023
Verified traveler

Great stay

Loved the hotel and view, service was great as well
Friends_and_family Family
10/10
Exceptional
19 Jun 2023
Pallob
Excellent Hotel. View to die for.
Leisure Family
8/10
Excellent
19 Jun 2023
Mohammed
Good property overall.
Leisure Family_with_children
8/10
Excellent
17 Jun 2023
Donna
Amazing views of the lake & alps from our room.One issue upon arrival we had to kill at least 10 mosquitoes.There were 2 large glass doors overlooking the lake and wanted to open them but didn’t want more bugs. We called the front desk and they immediately brought us a plug in bug deterrent. We opened the doors periodically.The staff were very respondent to our needs/questions. Obviously it wasn’t the hotel’s fault for the bugs, just a suggestion to have the cleaning staff take notice.There were several different menus depending on where you chose to eat. We opted for the restaurant for dinner. There was a possible miscommunication.My husband had gone down to see if they were still serving dinner while I was at the lounge.They were and would set up a specific table. He said he had to run upstairs to get his wife.We went down immediately and sat at the table.No one acknowledged us and after at least 10-15 minutes I got up and took 2 menus to the table. We sat and waited and not once did any staff even look at us. We got up and left. We voiced our complaint to the front desk and were told that we had to be seated by staff. We opted to eat from the bar menu.I wanted an appetizer from the restaurant menu & the staff went out of their way to get it for me.We were comped our first round and the bartender, Lars was very attentive and a lot of fun.The couple of items we ate were very good.the other issue was getting coffee at the buffet bkfst.We asked several times but never got it
Leisure Partner
10/10
Exceptional
06 Jun 2023
Jennifer Jones
The staff was incredible! They were all so nice and helpful! The food was amazing and the beach club beautiful and fun! The rooms are beautiful and very big! The trail to the center city is gorgeous! I would highly recommend staying here you will love it no doubt! I will definitely be back!
Leisure Family
10/10
Exceptional
09 May 2023
Giancarlo
Amazing
10/10
Exceptional
11 Apr 2023
Kristen
Located right on Lake Luzern with gorgeous views of the mountains and the city. Despite not being in the city, very easy to get to by bus, which came every 15 minutes. There was no need to rent a car or take a taxi (which are expensive in Luzern). Hotel staff very friendly, especially Mar who helped us with the check in. She had a great energy and made us feel very welcomed. Our room was spacious for 4 people (2 adults 2 kids) with a spectacular view of the lake. I would love to come back in the summer to take advantage of the beach and the water activities. Unfortunately it was still too cold but nonetheless we enjoyed our time at the Hermitage.
Leisure Family
10/10
Exceptional
24 Jan 2023
LAURA
We absolutely LOVED our stay at the Hermitage. The staff is wonderful, especially Mar who has given us such a warm welcome. On check in, we were accommodated to a rather late dinner reservation with the last call for the restaurant despite our late check in. The room is just wonderful; comfortable, clean, has everything you need and a huge plus: Spectacular views of lake Luzern and the mountains. The Hermitage restaurant has a Michelin star, the food was stellar and the bar was amazing. The staff has been professional, welcoming, and extremely helpful, exemplifying the epitome of a perfect guest experience. Thank you to everyone at Hotel Hermitage. We will be staying here again on our next visit to Luzern.Ich danke Ihnen sehr !
Leisure Family_with_children
10/10
Exceptional
18 Oct 2022
Lisa
Easy access to the City center on free buses. Very friendly staff. Very nice room.
Leisure Family
10/10
Exceptional
04 Oct 2022
Belle
Very nice hotel, has really nice views and great location, best staffs I have ever seen, everyone is very professional
Leisure Family
10/10
Exceptional
28 Sep 2022
Jenna
This is an incredible place! The most well thought out and laid out room I have ever stayed in. Mar at the front desk was so friendly, welcoming, and helpful. Steps away from the bus which runs every 15 min. No need to drive. The views are to die for! Everything is super clean and organized. Sent out laundry and got it back in 2 hours. Can’t wait to stay here again!
Leisure Partner
10/10
Exceptional
18 Sep 2022
Salah
Neat and comfortable room with wonderful view. Professional staff and services.
Leisure Self
10/10
Exceptional
09 Sep 2022
Kelsey
Really nice hotel with big room and great view! The staff was so helpful. We stayed above the restaurant which was noisy when on the balcony
Leisure Partner
10/10
Exceptional
26 Aug 2022
John
the rooms were commodious and had terrific views of the lake and the mountains. The staff was friendly and helpful. The balconies were exceptionally inviting: large, comfortable, and with retractable awnings. Free bus service into town was across the street. All in all a very pleasurable experience
Leisure Partner
10/10
Exceptional
21 Aug 2022
Claudia
Online in-room services were very efficient. Friendly staff, beautiful views on lake during sunshine or storms. Easy access with bus from station.
Very pleasant stay. Will come back.
Leisure Partner
10/10
Exceptional
18 Aug 2022
Saul
Excellent hotel- the view outside the hotel was unbelievable. Great for family of 4. Very clean. Great location- 10 minutes away from Lucern Station and very accessible. Brilliant service, friendly staff, comfortable room, definitely well recommended.
Leisure Family
10/10
Exceptional
27 Jul 2022
Deepesh
The staff is truly excellent . Kudos to the front office staff and people at the bar who are super friendly
Leisure Family_with_children
10/10
Exceptional
30 Jun 2022
Nikhil
Stunning property and views with fantastic service. Parking was very reasonable in cost.
Leisure Family_with_children
10/10
Exceptional
26 Apr 2022
Andreea

Gorgeous Hotel with splendid views!

Highly recommended! the hotel is gorgeous! very beautiful rooms with splendid panoramic views, better than they appear on the pictures. Service is excellent, extremely friendly and helpful staff. Free parking on site and for exploring the city center they even provided free bus tickets for the entire stay. Definitely a worthy stay!
Partner
10/10
Exceptional
08 Dec 2021
Lin
Very clean, super nice hotel staffs. Hotel located right next to lake, beautiful lake and mountains view. Bathroom amenity has two sinks.two Free water and chocolate bar when checking out. Less than 20 feet walk to bus station to Train Station and Ferry Station. Very satisfied for our stay
Leisure Family
10/10
Exceptional
21 Nov 2021
Gerhard
Das Hotel ist sehr gut geführt. Architektur, Umgebung und auch Möblierung sind hervorragend. Das Personal arbeitet auf höchstem Niveau. Was diesem Hotel etwas fehlt, ist die Hand einer persönlichen Ausstattung und Dekoration. Es ist von der Ausstattung her für Liebhaber von Corbusier Sesseln hervorragend geeignet, aber nicht, wenn man ein wenig nach persönlichem Ambiente sucht.
10/10
Exceptional
01 Sep 2021
jennifer
The friendliness of the staff is very inviting. We traveled for two weeks around Europe and the staff here were great. The room was very nice and had a wonderful view. There is easy access into town if you don’t want to drive. They gave us free bus passes and the bus stops right in front of the hotel.
Leisure Family
10/10
Exceptional
29 Aug 2021
Ahmad

Nice

Excellent hotel thanks for everything
Friends_and_family Family
8/10
Excellent
23 Aug 2021
Mark A
The Hermitage is in a wonderful location and every room has an incredible view of the lake and mountains. The staff tried their hardest, but often seemed slightly overwhelmed - probably short-staffed due to COVId. The hotel has bikes that we used for the beautiful 5k cycle into Luzern.
Leisure Family
10/10
Exceptional
16 Aug 2021
Verified traveler
Position, comfor, efficiency fantastic
Business
8/10
Excellent
15 Jul 2021
Verified traveler
Ok
10/10
Exceptional
22 Dec 2020
Jos

Excellent rooms, friendly staff and amazing view!

Everything was good! The rooms are spacious with an excellent view (we had the standard double room with balcony room) on the lake and the Pilatus. We felt very welcome from the start due to the friendly staff (both hotel & restaurant). The bus stop is on the corner and it takes you 8 minutes or so to get into Luzern central. Tip: off board earlier to walk on the boulevard.
Partner
10/10
Exceptional
27 Aug 2020
Stephen
The hotel was location and staff were outstanding however check in was not up to standard expected 4 in Q at 4pm I staff member in counter . No consierge , no where to park car at door and drop off luggage , customer interrupted my check in after after long wait to request Taxi and staff member both accepted interruption and request to chase up taxi a poor first impression !! But next 4 days both location and staff behaviour service excellent . Manager needs to review arrival policy
Leisure Family
10/10
Exceptional
03 Mar 2020
Verified traveler
Location ideal, away from bustle of city centre with fantastic views over lake and mountains but accessible to the city centre by regular and free bus journey or walk. Staff friendly and helpful. Good breakfast and restaurant was also a positive experience. Clean and quiet rooms. A good night sleep each of the seven nights we were there.
Leisure Partner

Location & surroundings

HERMITAGE Lake Lucerne
Seeburgstrasse 72, 72, Luzern 15, Switzerland

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HERMITAGE Lake Lucerne

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