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9.6/10Excellent347 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.8/10 9.8
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Amenities9.8/10 9.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Burgenstock Hotel & Alpine Spa
The Bürgenstock Hotel & Alpine Spa, with its dual character, is part of the legendary Bürgenstock Resort Lake Lucerne. Located in the heart of Central Switzerland, 500 meters above Lake Lucerne, and set atop the Bürgenberg mountain ridge, the hotel offers incomparable views over the lake and the Alps.
Cross the lake, rise up the mountainside on the legendary Bürgenstock Funicular, and step into an extraordinary world of design, gastronomy, and stylish leisure. All 211 rooms offer inspirational views to awaken your senses.
The Contemporary is a cutting-edge haven in harmony with the landscape, while The Heritage exudes timeless elegance. Explore the vast, car-free resort, featuring a 10, 000-square-meter spa, 12 restaurants, bars & lounges, numerous boutiques, 3 tennis courts, and a 9-hole golf course.
A relaxing experience, alongside opportunities for active recreation, awaits: tennis, golf, hiking, and biking trails are all nearby.
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With a stay at Bürgenstock Hotel & Alpine Spa in Ennetbuergen, you'll be 12 mi (19.3 km) from KKL Lucerne and 12.4 mi (19.9 km) from Lucerne Town Hall. This family-friendly hotel is 12.6 mi (20.4 km) from Lion Monument and 13.5 mi (21.7 km) from Swiss Transportation Museum.
Make yourself at home in one of the 211 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ennetbuergen? This hotel has 107640 square feet (10000 square meters) of space consisting of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Globe
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 5.00 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: CHF 950 per vehicle (one way)
- Self parking fee: CHF 40 per night
- Valet parking fee: CHF 40 per night
- Extended parking fee: CHF 40 per night
- Pet deposit: CHF 60 per night
- Pet fee: CHF 60 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: CHF 50.0 per night
- Rollaway bed fee: CHF 225.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
German
Russian
Portuguese
Greek
Filipino
English
Croatian
Italian
French
Hungarian
Spanish
Arabic
Thai
Ukrainian
Slovenian
Chinese (Mandarin)
Polish
Romanian
Nearby attractions
Hammetschwand Lift
1.7 km / 1 mi
Burgenstock
1.8 km / 1.1 mi
Stanserhorn Cable Car
10.7 km / 6.6 mi
St. James Way
10.9 km / 6.8 mi
Brunni Cable Car
13.7 km / 8.5 mi
Kanuwelt Buochs GmbH
15.2 km / 9.4 mi
Dallenwil – Niederrickenbach Cable Car
16.4 km / 10.2 mi
Luftseilbahn Dallenwil Rickenbach (LDN)
16.5 km / 10.2 mi
Dallenwil-Wirzweli Cable Car
16.7 km / 10.4 mi
Messe Luzern
16.8 km / 10.4 mi
Gameorama
16.9 km / 10.5 mi
Gummenalp
17.7 km / 11 mi
Old Swiss House
18.1 km / 11.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 102
- Number of floors (main building): 7
- Double rooms: 82
- Suites: 20
- Family rooms: 6
- Connecting rooms
- resort
- American Express
- EC
- JCB
- Diners Club
- MasterCard
Show 86 more facilities & services
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Ski slopes
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- GarageExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Transfer serviceExtra charge
- Secure parkingExtra charge
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift access
- ShopExtra charge
- Terrace
- Concierge
- Gym
- Golf deskExtra charge
- Luggage room
- Electric kettle
- Bikes available
- Towels and bed linen
- Café
- Bar
- Restaurant
- Smoking area
- Highchairs
- Conference room: 4
- Meeting room: 31
- Projector
- Business centreExtra charge
- Audio-visual equipment rentalExtra charge
- Sun loungers
- Parasols
- Kids’ club
- Entertainment programme for children
- Sauna
- Steam bath
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Breakfast
- Continental breakfast
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Gluten-free meals
- Vegetarian meal
- Snacks
- Vegan meal
- Early Check-inExtra charge
- Early departure
- Identification card at arrival
- Minimum check-in age: 18
- Aqua fit
- Fitness
- Cycling / mountain bikingExtra charge
- BilliardsExtra charge
- GolfExtra charge
- TennisExtra charge
- SnowboardingExtra charge
- SkiingExtra charge
- Golf practice facilityExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE DELUXE LAKE VIEWSINGLE • DELUXE LAKE VIEWSGL.DX-LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SINGLE DELUXE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 56 m²SUI.LK
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE LAKE VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE WITH BALCONYSINGLE • DELUXE WITH BALCONYSGL.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SINGLE DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 33 m²DBT.DX-1
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-1
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE WITH TERRACESINGLE • DELUXE WITH TERRACESGL.DX-TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SINGLE DELUXE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 89 m²SUI.LK-3
Room overview
Non-smoking room- Room size
- 89 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE LAKE VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 89 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK-3
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-7
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUMSUITE • PREMIUMSUI.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 89 m²SUI.LK-2
Room overview
Non-smoking room- Room size
- 89 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE LAKE VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 89 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK-2
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PRESTIGESUITE • PRESTIGESUI.PT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE PRESTIGE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PRESTIGEDouble or Twin • PRESTIGEDBT.PT-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin PRESTIGE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PT-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 42 m²DBT.DX
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin LAKE VIEWDouble or Twin • LAKE VIEW • 1 Bedroom • 120 m²DBT.LK-2
Room overview
Non-smoking room- Room size
- 120 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin LAKE VIEW
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Room overview
Non-smoking room- Room size
- 120 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.LK-2
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWS • 1 Bedroom • 73 m²SUI.PI-WV
Room overview
Non-smoking room- Room size
- 73 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE PREMIUM WITH VIEWS
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Room overview
Non-smoking room- Room size
- 73 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-WV
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PRESTIGEDouble or Twin • PRESTIGE • 1 Bedroom • 38 m²DBT.PT
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin PRESTIGE
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Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PT
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 42 m²SUI.LK-1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE LAKE VIEW
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Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK-1
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LAKE VIEWRoom • LAKE VIEWROO.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Room LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE PRESTIGESINGLE • PRESTIGESGL.PT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SINGLE PRESTIGE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.PT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 88 m²SUI.ST-1
Room overview
Non-smoking room- Room size
- 88 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE STANDARD
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 88 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PRESTIGESUITE • PRESTIGE • 1 Bedroom • 80 m²SUI.PT-1
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE PRESTIGE
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PT-1
Room amenities
- Wake-up service
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 33 m²DBT.DX-3
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBurgenstock Hotel & Alpine Spa
Double or Twin DELUXE
Room photos
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Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-3
Room amenities
- Wheelchair-accessible
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Burgenstock Hotel & Alpine Spa
100
reviews shown
SANG UK
Best spa in Switzerland, perhpas in Europe. Our front desk agent, Daria, was very courteous and warm and made our stay extra comfortable. All the amenities, food, comfy bed, and blend with nature and hiking options made our stay truly relaxing. Will plan to come back for sure.
Chunli
Spa wonderful!
Mike
I never post. This place is that special. The Spa is one of the best in the world.
jason
Incredible!!!
max
a unique mountain resort. first class service combined with unique hardware. hard to to top
William
Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Edvinas
Best resort I’ve experienced in my life ! Just book it!!
Hospitality was beautiful and the experience was unique
Hospitality was beautiful and the experience was unique
Abdurahim
It was nice staying and highly recommended
Daniel
Amazing. Could recommend this hotel more. It’s worth every dime! The only negative would be that the golf wasn’t amazing and didn’t feel like the staff member was as warm and welcoming as the others at the hotel.
Timothy J
Beautiful view
Thorsten
Amazing inside and out
Ziad
If heaven had a franchise, it would be here. The only problem is we lost an Apple product and could see it move away (likely taken by staff since it was in spa robes) but the staff didn’t offer any compensation. That was the only down side.
Hussein
breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
yariv
Very expensive. The hotel is great. Very good facility and amenities. And the view is amazing. But!! the price doesn’t worth it. We stayed at other hotels in the area and while they were simpler hotels - they were great. And the breakfast was as good if not better. And the room was the same size. And they coast 25%
Sri
MUST TRY!
Best resort can view all mountains lake of Lucerne must try also the spa is best
Ella
Amazing spa. Wonderful food - many cuisine options and all are good. Very customizable experience. Extremely friendly and helpful staff.
Arian
Very nice property
Gurpreet
Amazing resort loved it
Mohit
Would avoid. Too bureaucratic and unfriendly staff
- high end hotel but felt quite unfriendly
- 2-3 occasions, it was like they didn’t want to help or were plain rude
- 2-3 occasions, it was like they didn’t want to help or were plain rude
Ravi
Ok- ok… the rooms were small, no upgrade
Verified traveler
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Piyush
Exceptionally beautiful property and excellent service.
Anuj
Very nice property. Wonderful staff :)
Samit
Best 5 star hotel ever
World class. In its own class as a 5 star hotel. Nothing better period.
Emad
Great place to stay, no negative issue at all.
MORGAN
Most restaurants were closed, poor quality food. Small rooms
Payal
Amazing
Georgy
Good hotel. One problem: the food is below average
Christopher
World Class!
Bradley
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Lucy
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive.
I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!
I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!
Donald
Amazing!
Margaret
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Rebekah
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Pavel
Very good hotel to stay
Lourdes
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Petar
Outstanding quality of service, amenities, and overall experience!
Tanya
The Best Ever
It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
Eldho
Great
Joel
Our stay at the property was very disappointing and definitely not worth the exorbitant price being charged.
A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude.
Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude.
Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
Tina
the quality of food wasnt perfect it was just acceptable. other than the food everything was perfect
Baher
One of a kind
deema
Nice but too many tourist visiting the hotel
Joanna
Great views and great pool & gym but our rooms were very small.
Vinko
10/10
Theodore
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Yan
Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Seungeun
Amazing hotel with amazing food!
Kristin
Beautiful property and surroundings
Jung
This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
Emmanuel
Very kind all the staff and amazing services
William
Beautiful views from the property and spa, particularly from the infinity pool. The staff were friendly and helpful. They really made our stay as part of our anniversary trip special and we hope to go back for longer some time. The included catamaran to Lucerne was a nice day out. They were also very dog friendly and provided a good quality dog bed.
Monica
Luxury at its finest! Unique experience on top of the mountain with breathtaking view of Lake Lucerne. Awesome infinity pool and spa amenities. Breakfast is beautiful!
Conny
Absolutely loved this hotel. Everything from location, service amenities… top notch. We will definitely come back. The spa ❤️❤️❤️
Cindy
HANDS DOWN THE BEST PLACE EVER!
Spa is over the top amazing!!!!!!! Scenery is breathtaking!!!
Transportation by catamaran and funicular to the resort was fun! Food was amazing. Drinks were pretty, but weak. Service team was spectacular! (ONLY complaint I might have is our particular pillows that we chose were a little musty smelling.) The hike up to the lift was perfect. Would return again in a heartbeat!
Transportation by catamaran and funicular to the resort was fun! Food was amazing. Drinks were pretty, but weak. Service team was spectacular! (ONLY complaint I might have is our particular pillows that we chose were a little musty smelling.) The hike up to the lift was perfect. Would return again in a heartbeat!
Po-Han
Room is great, but for a family room, there's only one toilet, one shower room, not suitable for the need of family. Also the curtain is broken on the first day, we reported, but never get it fixed.
The other problem is that the restautrant always attracts flies, bugs when serving food/drinks.
The other problem is that the restautrant always attracts flies, bugs when serving food/drinks.
chuxiong
We received unacceptable charge of the spa, and the food is really bad and expensive.
Alexis
I loved my stay at this property, I celebrated my birthday and they accommodated me as much as they possibly could.
Will be back.
Will be back.
Verified traveler
Fabulous stay
This hotel is a true luxurious heaven .
Thanks for your hospitality Burgenstock team .
Thanks for your hospitality Burgenstock team .
Azem
Great staff and great amenities.
linda
Perfect is not enough praise!
Wow, what more is there to say. Everything was perfect, do much so that we will be returning in August 2022.
Verified traveler
Superb
Very clean, the staff was friendly and the view is magnificent
Philippe
Amazing
Great evening at the oak
Even beautiful if rainy
Great evening at the oak
Even beautiful if rainy
Eldar
Amazing Resort and Spa
A must visit resort, will definitely return, everything was marvelous.
Sukhman
My wife and I stayed here during our honeymoon and had the most incredible experience. We got the Burgenstock Boat across Lake Lucerne and then the Funicular up the mountain. We were kindly escorted to our Executive room with Panorama view (to which we were very kindly upgraded to for our honeymoon by Andreas). The room was beautifully furnished with an incredible view over the lake and mountains. The fireplace was a great addition and was also visible from the bathtub. The bathroom was large and spacious with excellent amenities.
There was a huge variety of options at breakfast and the food was delicious. We were made a customized fresh juice by the cheerful Giudetta which was amazing. The view from breakfast is also incredible if you get a seat by the window.
What we enjoyed most about the hotel were the amazing spa facilities including the infinity pool (which is heated). My wife loved the fact that you could go into the outdoor infinity pool and then back into the heated indoor area without leaving the pool. There were also multiple other areas to enjoy and we loved our cacao and honey body scrub.
All in all, this was the most amazing hotel we've experienced and we can't wait to return!
There was a huge variety of options at breakfast and the food was delicious. We were made a customized fresh juice by the cheerful Giudetta which was amazing. The view from breakfast is also incredible if you get a seat by the window.
What we enjoyed most about the hotel were the amazing spa facilities including the infinity pool (which is heated). My wife loved the fact that you could go into the outdoor infinity pool and then back into the heated indoor area without leaving the pool. There were also multiple other areas to enjoy and we loved our cacao and honey body scrub.
All in all, this was the most amazing hotel we've experienced and we can't wait to return!
Mélanie
most beautiful view and hotel ever
it was worth every single penny this is the most beautiful hotel I've ever been! the view is OUTSTANDING and mind blowing! i recommend any visitor to use the boat and the funicular to go to the hotel from Lucerne that makes the experience even better.
Kassie
Everything was perfect except when I went down to the front desk because my key card suddenly stopped working and the guy working at the front desk asked me 3 times where my hotel was and if it was the palace hotel. I clearly showed him the key card that belonged to the alpine spa and said my hotel is here. I felt judged based on how I looked and offended.
BB
Beautiful but there were flies everywhere in the rooms and eating food.That was unpleasant
Yan
It was amazing! Best Service！
Jui-tsung
Lobby restaurant is not good and lot of flys fly around, very bad condition. Early check out was very slow and computer system not working and was not able to print the bills. Supposed to send the bills by email, not received yet.
Wendy
Will be tough to top!
Worth every outrageous penny! This hotel is not so much a hotel as a once in a lifetime experience. Of course, the rooms are lovely, 5-Star, with jaw dropping views. But that is just the start. What really sets this place apart
Is the 2-story spa with indoor/outdoor infinity pool. Rain or shine (and we had both), the S.p.A. sparked a lot of vacation joy. We had very high expectations and the Bürgenstock exceeded them
In every way.
Is the 2-story spa with indoor/outdoor infinity pool. Rain or shine (and we had both), the S.p.A. sparked a lot of vacation joy. We had very high expectations and the Bürgenstock exceeded them
In every way.
Marc
Too strict for photo taking at Alpine Spa. We arrive late, thus can only use it after 5pm, which already past the photo time, but it was empty, so we took some photos but got scold by staffs, and forbid us from taking anymore photos even the pool is empty and we were disturbing nobody.
KULWADEE
very nice but confuse with free mini bar
Karen
Expensive yet is an awesome experience to stay in such a beautiful hotel! They have a very beautiful pool that have a awesome views of lake Lucerne!
Surprised us a nice champagne knowing it is our honeymoon trip and gesture are well appreciated and warm hearted!
Staffs are professional and friendly!
Services are excellent and you feel taken care of from the point you reached the hotel!
Surprised us a nice champagne knowing it is our honeymoon trip and gesture are well appreciated and warm hearted!
Staffs are professional and friendly!
Services are excellent and you feel taken care of from the point you reached the hotel!
Laurent
Beautiful room with great view of the lake and mountains !! It’s is one of the most relaxing vacation . We enjoyed the facility of the Spa and different restaurants.
We will always come back to this hotel if we visit this region.
We will always come back to this hotel if we visit this region.
Verified traveler
Highly recommended
Incredible hotel and experience
Traveler2
Beautiful place to stay.
It has big big bath tub, small fireplace in the room.
Facilities were great. infinity Spa pool, cinema, furnicular, ice skating, tennis etc. Perfect experience!
Only negative thing i could say is the food.
Breakfast buffet is great, Asian restaurant was okay except the sushi roll(not fresh and rice is dry)
But the french restaurant was way to slow and not that good. we had two course for 2 hours. different from other part of hotels, this restaurant staffs werent very friendly and so slow working and i was falling asleep during the meal, waiting for the main dish. we were seriously scared to order dessert.
It has big big bath tub, small fireplace in the room.
Facilities were great. infinity Spa pool, cinema, furnicular, ice skating, tennis etc. Perfect experience!
Only negative thing i could say is the food.
Breakfast buffet is great, Asian restaurant was okay except the sushi roll(not fresh and rice is dry)
But the french restaurant was way to slow and not that good. we had two course for 2 hours. different from other part of hotels, this restaurant staffs werent very friendly and so slow working and i was falling asleep during the meal, waiting for the main dish. we were seriously scared to order dessert.
Gail
Amazing, so clean and excellent customer service.
Daniel
Amazing hotel with views unlike anything I have seen before. B-outdoor staff were amazing and very helpful.
Verified traveler
Our stay here was one of the best weekends I have had. The room was so beautiful, very clean, and with amazing views. The staff were so welcoming and attentive. Nothing was too much trouble and the atmosphere was extremely relaxed. The Alpine Spa was wonderful and the time spent in the Spa massively contributed to our lovely stay. The scenery was beyond beautiful and the walk up to Europe's tallest lift was extremely scenic. I would so highly recommend a stay in this wonderful resort
Marie
A very nice hideaway
It was a very pleasant stay, nice sanctuary and very peaceful
Jason
Nice hotel with many activities to do both inside and outside of hotel
Alison
Amazing stay
Absolutely amazing! The hotel is so grand and definitely a 5 star experience.
Anton
We just spent 3,5 day at the resort and absolutely loved it. The property and the views are are stunning. The quality of food and it’s presentation is the best we’ve ever seen. The staff is incredible and super helpfull and nice. The spa is state of the art and out of this world. We loved loved and absolutely loved this resort and hope to be back soon!
Kongkaew
Amazing hotel.
This place so amazing , you cannot say no. You got with you paid for. Panoramic view form my room and nice swimming pool.
I go there for short trip in Switzerland which I can stay longer. I will be back again for sure.
I go there for short trip in Switzerland which I can stay longer. I will be back again for sure.
kevin
Birthday treat
I booked the hotel and spa on line as a birthday treat for my wife. The overall experience was excellent.
The room had a lakeside view and was superb! The staff couldn’t be more helpful and were mostly professional.
There were however a few things which were disappointing for a hotel of this standard
1. The travel directions to the hotel were, in my opinion not clear. I had the e mail the consierge to learn that a ferry departed from pier 3, followed by a fernicular railway ride to the resort. Only a minor inconvenience but if t could have been made clear in the hotel literature .
2. Use of the steam spa and sauna . This was a big disappointment. After spending
Some time in the pool and superb out door jaccuzzzi my wife and I decided we would like to experience the sauna and steam room , only to find that both are mixed sex and naked areas . We are not prudes but my
Wife felt uncomfortable in this situation with strangers as it is unheard of in the UK . What is really disappointing is that we were only made aware of this at the time of use . I can find no mention of this in the hotels literature or in the signage actually in the area . Again for a hotel of this standard the information provided is, in my opinion unacceptable .
This is a top quality hotel in a superb location and we didn’t let these disappointments spoil the overall experience but they certainly took away the wow factor the visit created in many other ways
The room had a lakeside view and was superb! The staff couldn’t be more helpful and were mostly professional.
There were however a few things which were disappointing for a hotel of this standard
1. The travel directions to the hotel were, in my opinion not clear. I had the e mail the consierge to learn that a ferry departed from pier 3, followed by a fernicular railway ride to the resort. Only a minor inconvenience but if t could have been made clear in the hotel literature .
2. Use of the steam spa and sauna . This was a big disappointment. After spending
Some time in the pool and superb out door jaccuzzzi my wife and I decided we would like to experience the sauna and steam room , only to find that both are mixed sex and naked areas . We are not prudes but my
Wife felt uncomfortable in this situation with strangers as it is unheard of in the UK . What is really disappointing is that we were only made aware of this at the time of use . I can find no mention of this in the hotels literature or in the signage actually in the area . Again for a hotel of this standard the information provided is, in my opinion unacceptable .
This is a top quality hotel in a superb location and we didn’t let these disappointments spoil the overall experience but they certainly took away the wow factor the visit created in many other ways
Dale
Perfect way to end European trip
This is the ultimate hotel. Our only problem was with the flies in the dining area at all meals. We have stayed at the hotel many times over the years and never encountered this before so we attribute it to a weather issue. I do think that the staff could have put fly strips up in unnoticeable places to help with the problem.
Aydin
Perfekt!
harpreet
L'établissement est de très bonne qualité ; cependant, un renforcement des effectifs durant la haute saison aurait été apprécié pour optimiser la réactivité du service.
Monika
Nous avons réservé un cottage au Bürgenstock pour 9 200 CHF/3 nuits. À l’arrivée, nous avons découvert qu’il n’y avait pas de climatisation, alors qu’il faisait 35°C. Impossible d’y séjourner correctement. L’hôtel étant complet, on nous a proposé une chambre au Waldhotel, moins bien, avec vue montagne, mais avec un supplément de 3 720 CHF par nuit : totalement inacceptable. Le petit-déjeuner était très décevant : choix très limité, plateaux de jambon, poisson et fromage souvent vides, non réapprovisionnés. Les aliments du buffet n’étaient pas correctement protégés ni maintenus au froid, et des mouches passaient d’un plat à l’autre. Indigne d’un hôtel de luxe, plutôt niveau Ibis. Nous avons aussi voulu réserver des massages au spa, mais il n’y avait jamais de place, malgré nos demandes chaque jour pour une éventuelle annulation. La piscine est trop petite, bondée, très bruyante, avec beaucoup d’enfants qui sautent partout : ambiance Disneyland, impossible de se détendre. À la fin, avec les restaurants et consommations, la facture était de plus de 15 000 CHF. Séjour extrêmement décevant. Nous ne reviendrons jamais et ne recommandons pas cet hôtel si quelqu’un attends le service de Palace VIP.
Enrique
Cumplió 100% con nuestras expectativas
Anja
Outstanding stay – everything was perfect from check-in to check-out. Es war ein herausragendes Hotelerlebnis. Für uns aktuelle das BESTE Hotel in der Schweiz
François
Sauberes Zimmer und hilfsbereites Personal
Camila
O cafe da manhã é magnífico
Os funcionários muito educados
O spa é sensacional
Os funcionários muito educados
O spa é sensacional
Alexandre
Spa avec piscine incroyable
Chambre propre et moderne, ok
Chambre propre et moderne, ok
Felipe
Atendimento da equipe impecável!! Hotel moderno, tudo funcionando muito bem e de alto padrão!!
HALIL
Her şey mükemmel
Fernanda
Tudo ótimo!
jesper
Mon séjour s’est très bien passé ! La chambre était propre et bien entretenue, avec une climatisation efficace, ce qui est très appréciable. Le personnel était accueillant et toujours disponible. J’ai aussi beaucoup aimé le balcon, parfait pour profiter du calme en fin de journée. Je recommande cet hébergement sans hésiter.
Location & surroundings
Burgenstock Hotel & Alpine Spa
Bürgenstock, Lake Lucerne | Obbürgen, Switzerland
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Burgenstock Hotel & Alpine Spa
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