Name: Boutique Hotel Waldegg
Address: Kantonsstrasse 8, 8, Lucerne-horw, 6048, CH

10/10

Exceptional

04 Aug 2026

David

Great breakfast. Easy to get on a bus to downtown Lucerne. Parking was available.

10/10

Exceptional

20 Jul 2026

Cynthia

Great place to stay although a little bit far from the main train station. It takes one bus ride to get there.

Family

2/10

Poor

19 Jul 2026

Gretel

The breakfast was the best part...fresh fruits, they only had boiled eggs and I prefer scrambled or omelet. We got there like 4pm and the room was not cold...then we put on the air, we left and came back like at 11pm and it wasn't cool enough- we were tired we went to bed and then like at 1am the air turns off...it was so hot we couldn't sleep.

6/10

Pleasant

12 Jul 2026

Amy

It's a gorgeous view of Mt. Pilatus, right by a bus stop.. It was nice to stay out of the city center, quieter and since we stayed during a heat wave it was cooler as well. The hotel is very cute.The breakfast was nice and coffee machine was wonderful. We loved that they provided a place to hang all of the towels to reuse. The bathroom area was nice.

We stayed in the top family room during a heat wave. The room was not at all cool enough. Temperature by the ceiling beams was in the high 80s by our thermometer app. They had set up a portable aircon and turned it on before our arrival thank goodness. But it was too big of a room to be sufficiently cooled by one machine. The beams were in the photos, so we knew ahead of time, but it was constant reminders to duck and be careful. In retrospect I wish I had booked two rooms. The second bed is shoved into the wall, so the ceiling is just above you. There is no one working the front desk ever, it is digital check in/out. Which isn't a problem except when you need something. Our soap ran out and we had to ask the person working the restaurant. The shower ran hot/cold- we were taking cool showers because of the heat and it would suddenly turn hot, and freezing. Note that if you book the family room you have to use stairs-quite a few of them!, the elevator does not take you to your room.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Rachel

The hotel is a less than 10 minute bus ride (#20) from the Lucerne train station and the bus stop is about 100 yards from the hotel.

It’s got beautiful mountain views, a comfortable room (#351), a nice sized shower and air conditioning that works great in this heat wave! Breakfast is really good too, but the two things I really liked were the automated check-in (you do it yourself on a tablet and even make your own room keys) and Manuela, the employee I could always find.

She knew so much about where to go and what to do and spoke perfect English on top of it. She even helped us add an extra day stay because we liked Lucerne so much! My husband and I would definitely come back!

Partner

6/10

Pleasant

25 Jun 2026

Paul

We had the family suite and for us, staying one night, the room was functional. There were some unique design decisions (glass pane that looks directly into shower so anyone in room could watch you take shower). Fine if it was for a couple, but for a family, a little awkward. Same for having a bathtub in the room.

The room was also a little confusing to get to with luggage, but understand that is more to do with the limitiations of an older building.

8/10

Excellent

12 Jun 2026

Russell

Great location, poised to access downtown Lucerne, but with free parking and a nice complimentary breakfast. Being a boutique hotel, there was very limited staff on-site … including a self checkin and checkout system. Two buildings were combined to yield this hotel, and as a result there is a weird descending / ascending small step transition zone in interior halls between them. Our biggest issue was traffic noise. We had a front corner room, and without AC, had to keep the windows open for comfort (including while sleeping). The road noise persisted though the night and was distracting even with ear plugs.

Partner

10/10

Exceptional

04 Jun 2026

Carmen

Lovely boutique hotel. Everything was top notch

Partner

10/10

Exceptional

29 May 2026

pamela

Very clean. Friendly staff. Great breakfast. Highly recommended.

Family

6/10

Pleasant

19 Oct 2025

Bronson

Nice place, no Netflix, good breakfast, nice staff, not close to anything, close to transport facilities.

Leisure Partner

8/10

Excellent

08 Sep 2025

Verified traveler

The room was clean and had a great view. Breakfast was good but not so many options for vegetarians.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Michael

Nice place with breakfast and parking included.

Good to have a decent room at a decent price that included breakfast and parking. A short bus ride to you to the center of Lucerne easily.

Partner

10/10

Exceptional

20 Jul 2025

Verified traveler

lovely little hotel!!

Took a family trip, stayed here for a few days. It's a smaller hotel but provides a more intimate feel. We got a larger room to sleep three people. A large soaker tub out in the open (not for anyone who is shy!). 2 minute walk from a bus stop and about 12 min ride down to the main area/train station. The breakfast was amazing! Delicious and plentiful!. One unfortunate thing was the room we were in had a sloping ceiling that came down low and I smacked my head off the stucco twice, left a scrape on my head...also found it a bit weird that there was a small sliver of glass that allowed someone on the bed to see the person showering, and nothing the person showering can do to prevent it except fog it up. Other than that, great, quaint, and unique hotel, very much enjoyed our stay.

Friends_and_family Family

8/10

Excellent

09 Jul 2025

Sebastian

Very good hotel with so so breakfast

Very clean room with daily service, modern and comfortable.

Good restaurant, with good food and drinks.

Only minus one star for breakfast, it was small choice of food even no scrambled eggs, and offen empty/almost empty plates with ham or cheese, hotel needs to work on it.
In this price i expected way more better breakfast.

Business

10/10

Exceptional

30 Jun 2025

Christopher

Very easy access via bus 20 to train station (11 minutes)

Leisure Self

10/10

Exceptional

11 Jun 2025

Darin

I was a little concerned about staying outside the Luzern city centre, but the transit was SUPER easy.
The hotel was clean and modern, very comfortable.
We didn’t get to try the restaurant, but it looked quite good. Included breakfast hit all the marks.
Pleasantly surprised by this unassuming little hotel!

Leisure

10/10

Exceptional

28 Sep 2024

Raymond

Clean, updated and super easy transportation into Lucerne (#20 bus) boats, train station other bus lines. Would have been nice to have a mini microwave in room but still ok. had great views from our second floor room of the Alps. Staff was excellent, Samuel is THE MAN for everything. Breakfast is not traditional American style but more than ample. Cold cuts, cheeses, breads, yogurts, excellent coffee choices, pastry and fruits.

Partner

10/10

Exceptional

20 Sep 2024

SOHEIL

Everything was prefect. The receptionist was very helpful and I had a delicious dinner there.

Leisure Self

8/10

Excellent

17 Sep 2024

Jacinta

Clean, modern, amazing views, great facilities, super close to all public transport. Beautiful restaurant downstairs - just a bit pricey and the included breakfast was awesome!
Overall beautiful stay

Leisure Family_with_children

10/10

Exceptional

30 Aug 2024

Cathy

It has an elevator. Our room had a balcony you could sit on and have a drink.

Leisure Partner

8/10

Excellent

09 Jul 2024

Tatiana

It is clean and nice but they can improve the customer service regarding the staff. They dont offer any guidance or anything when ypu get there

Leisure Family

10/10

Exceptional

19 May 2024

Verified traveler

Perfect!

This I simply excellent hotel with a wonderful restaurant. Just hop on the number 20 bus from the train station and you will be treated to excellent food and service!

Partner

10/10

Exceptional

13 Nov 2023

Judith

Our stay was very pleasant, the rooms were immaculate as was the rest of the hotel. The breakfast was plentiful and of a good quality. The staff were very friendly. Would recommend and we will definitely stay again.

Leisure Partner

6/10

Pleasant

23 Sep 2023

Karen

Very helpful staff. Small hotel. Nice restaurant and buffet breakfast.

Leisure Self

10/10

Exceptional

03 Sep 2023

Caterina

Friendly and courteous staff. Excellent breakfast. Easy access to bus and train.

Leisure Partner

8/10

Excellent

08 Aug 2023

Tulsi

Good breakfast

Leisure Family

8/10

Excellent

11 Jun 2023

Verified traveler

Tiny room, good location to access center town in 10 minutes by bus

Partner

4/10

Poor

26 Aug 2022

Roberto

Omg it was extremely expensive!!!! Our meal was so expensive

Friends_and_family Friends

8/10

Excellent

11 Apr 2022

MARINA

Schönes renovierte Zimmer. Bequemes Bett. Nah zur Bushaltstelle.

Leisure Self

2/10

Poor

10 Aug 2016

Yetendra

Stay away, pathetic hotel, noisy, no AC or Fans

It was a horrible hotel. It was so hot and they even did not have a fan for us. It was very noisy since it was next to heavily traveled street (busy even at night). People honk and drive fast during night which made it so much difficult to sleep during night.

Family

8/10

Excellent

28 Jul 2016

Danny

Hotel Waldegg

not the best location. It is in the industrial zone with nothing around at evening time.
It would be nice if breakfast will include some fresh vegetables as well.

Family

10/10

Exceptional

18 Jul 2026

Sixtine

Hôtel très propre, parking avec de la place, très bien situé à 2min à pied d’un arrêt de bus pour Lucerne (10min de la gare) et proche de la gare direction de Pilatus, petit déjeuner simple mais suffisant et bon

Family

10/10

Exceptional

14 Jul 2026

Jascha

Wunderbar, kann ich nur weiter empfehlen

Self

10/10

Exceptional

29 Jun 2026

Eliane maria

Apesar de um pouco longe do centro, o ônibus 20 para junto ao hotel,e leva até a estação e o lago. Perfeito. O hotel é agradável, porém o check-in é um auto check-in, não tem ajuda,só se solicitar a uma unics pessoa que fica fazendo tudo do hotel. Porém, acaba dando tudo certo.

Partner

8/10

Excellent

21 Jun 2026

Nadine

Check-In etwas kompliziert und mühsam. Essen schmeckte super. Frühstück war ausreichend. Bettlacken hatte einen Flecken

Friends_and_family Family

8/10

Excellent

06 May 2026

Marc

Wir hatten einen angenehmen Aufenthalt.
Zimmer: Das Zimmer war wirklich schön gemütlich und tadellos sauber.
Check-in: Der Self-Check-in war okay, allerdings gibt es definitiv intuitivere Systeme. Es hat etwas länger gedauert als gehofft.
Frühstück: Die Qualität war gut und es hat geschmeckt, allerdings ist die Auswahl im Vergleich zu anderen Hotels in der direkten Umgebung eher überschaubar.
Fazit: Für einen kurzen Trip absolut empfehlenswert, beim Frühstück und dem digitalen Check-in ist aber noch Luft nach oben.

Business

10/10

Exceptional

29 Apr 2026

Mathias

Das Frühstück war gut, Der Eierkocher war etwas tricky in der Bedutzung 😅. KOSTENLOSE Parkplätze gibt es ausreichend. Unser Zimmer war sehr sauber und wie frisch renoviert. Die Dusche war schön groß. Eine Empfehlung ist das Restaurant. Wir waren zum Abendessen - der Tartar und das Lamm waren hervorragend. Wir kommen gerne wieder!

Partner

8/10

Excellent

26 Apr 2026

Marion

Ein sehr sauberes Zimmer/ Haus.
Die Mitarbeiter sind sehr freundlich. Gutes Frühstück.
Durch das digitale Einchecken etwas unpersönlich.

Self

6/10

Pleasant

17 Mar 2026

Helene

The hotel was a labyrinth. To get to my room on the third floor, I had to take the elevator to the second (?) floor, walk through a hallway, then in a second staircase (with no elevator, walk down a set of stairs and up two floors of stairs. I had a lot of luggage to carry, and was not happy to have to carry this up and down stairs. The hotel seemed quite empty, so I don't understand why such an inconvenient room was handed out.

The breakfast hours closed at 10:00, which I already find to be quite early. However, they started closing the breakfast already at 9:45. Even though I was the only one in the dining area, they did not ask me if I wanted anything else before closing. I had to quickly save some food before everything was cleaned out.

8/10

Excellent

07 Jan 2026

Bergamo

Colazione nella media,per chi ama la colazione dolce troverà meno rispetto a quella salata. Camera pulita e assolutamente silenziosa. Parcheggio privato comodo.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Gülsüm

Wir waren mit unseren Aufenthalt in dem Hotel äußerst zufrieden. Schon bei der Ankunft wurden wir freundlich empfangen, und der Check-in verlief schnell und unkompliziert.
Besonders gefallen haben mir das bequeme Bett und die ruhige Atmosphäre, die für erholsame Nächte sorgten.

Auch der Service war hervorragend. Das Personal war jederzeit hilfsbereit, höflich und aufmerksam, ohne aufdringlich zu wirken. Das Frühstück war vielfältig und frisch, mit einer großen Auswahl an regionalen Produkten.

Insgesamt habe ich mich sehr wohlgefühlt und kann das Hotel uneingeschränkt weiterempfehlen. Ich freue mich schon auf meinen nächsten Besuch.

Leisure Family

10/10

Exceptional

27 Oct 2025

silvana

Hotel charmoso!!!

O hotel fica a 10 min da estação de trem central!! Com onibus 20 que passa na porta te deixa na estação do trem, porto p passeios de barco e acesso ao centro histórico de Luzern!! O restaurante do hotel é fantástico!!

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Fatima

Sim

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

Marcel Christopher

Top Hotel

Leisure Partner

2/10

Poor

07 Sep 2025

Didier

J’étais malade, je n’ai pas pu m’y rendre

10/10

Exceptional

12 Aug 2025

Siegfried

Tolles Hotel, sehr gutes Essen.

8/10

Excellent

16 Apr 2025

Jürgen

Von Horw auf den Pilatus

Problem wurde gut gelöst. Gutes Preis-Leistungsverhältnis.
Das WLAN ist sehr leistungsstark

Self

8/10

Excellent

08 Apr 2025

Urs

Could have fresh bread at breakfast (zopf and croissant are not fresh)

Leisure Partner

8/10

Excellent

23 Sep 2024

Gregor

in der Nähe des Bahnhof von wo aus man schnell in die Innenstadt kommt.
Frühstücksraum kühl und überschaubare Auswahl aber Qualität einwandfrei.

Leisure Partner

6/10

Pleasant

31 Aug 2024

Rosmarie

Türfalle zu Bad quietscht/Klimaanlage \"lärmt\" mitten in der Nacht, nur Ausschalten bringt Ruhe/Frühstück wartet mit \"überschaubarem\" Buffet auf und nichts wird abgeräumt, dh \"Selbstbdienung\" bis zum Ende!

Partner