Seehotel Kastanienbaum

Switzerland , Lucerne
Kastanienbaum, St. Niklausenstrasse, 105
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75 reviews shown

10/10

Exceptional

04 Jan 2026

Miguel ángel

The view is paradisiacal. It’s easy to get there from Zurich, with just one bus. The hotel is somewhat old, but very charming.

10/10

Exceptional

15 Dec 2025

Rey

Yes

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Angela

Very beautiful, seeene and peaceful. Easy free city bus to Lucerne. Will definitely stay again

Leisure Partner

10/10

Exceptional

17 Aug 2025

Robert

Great hotel with an amazing location.

Hotel was gorgeous and right on a lake with mountains all around. Food was spectacular and eating next to the picturesque view made it even better. With all that being said, the front desk kind of stole the show. They were all super friendly, helpful and went out of their way to assist anyway possible.

Partner

10/10

Exceptional

22 Jul 2025

Roxana

Great

8/10

Excellent

21 Apr 2025

Stephen

Restaurant staff were really friendly. Drinks on the patio with that view was special. Food was just ok.

Leisure Family_with_children

10/10

Exceptional

16 Apr 2025

James

This hotel is superb. The staff and facilities are wonderful, and the views from the hotel across the lake are truly awesome.

10/10

Exceptional

12 Jan 2025

TRACEY

Amazing place

Fabulous hotel with views of Vierwaldsaresee.
The staff are amazing!!
Rooms clean and well equipped.
Food is excellent.
Hot tub overlooking the lake is lovely.
Bus to Luzern from outside hotel takes 20 mins

Friends_and_family Friends

10/10

Exceptional

06 Jan 2025

Mark

We stayed at the Seehotel Kastanienbaum between 28/12 2024 - 1/1 2025. Upon arrival the greeting was very friendly (and in perfect English). We were given details of the hotel, breakfast times, amenities such as Hot Tub and Sauna Boat for hire etc. We were also given a FREE bus pass for the duration of our stay. The bus service to and from Lucerne was regular and only 20 mins, the bus stop is literally 30 seconds from leaving the reception of the hotel. We used the bus every day. The room was spacious, a big bed, it was very warm and the bathroom had a great super-powerful shower. On the first night we had a cheese fondue in the private huts they have at the back of the hotel. It was great fun eating out zero degrees. We were kept warm by heated seat cushions and plenty of blankets. The only negative was it was foggy and the lake view we booked wasn’t there, obviously not the hotel’s fault. A nice touch was a Happy New Year card in our room on the 31st Dec and some biscuits and Konfi when we checked out.

Leisure Partner

10/10

Exceptional

23 Oct 2024

Lisa

Andre at the front desk was amazing!!! He went above and beyond to help me with a problem I encountered with a package I had sent previously from Italy to the USA. I do appreciate the time he spent to fix it all up!!

Leisure Friends

8/10

Excellent

24 Sep 2024

Arthur

Excellent and friendly staff made us welcome and offered a change to a lakeside view. The lighting in the bedroom was dim except at the desk - we would liked to have had more conventional lighting. The double bed was comfortable but we also struggled to accommodate two large duvets on the bed, ending up laying on one end to anchor it.

10/10

Exceptional

15 Sep 2024

Kurt

excellent view great breakfast excellent dinner about 20 min by car to lucerne

Leisure Family

10/10

Exceptional

07 Sep 2024

VAHAN

Great view of the lake

Leisure Partner

10/10

Exceptional

28 Aug 2024

ahmad

Switzerland break

We stayed in a room facing the lake. Very beautiful.

Partner

10/10

Exceptional

27 Jun 2024

Mudassar

Beautiful!!

10/10

Exceptional

19 Jun 2024

CYRUS

Wow! Just the place to stay if visiting Lucern - transportation to and from city is complimentary. The hotel is on the water and has all the facilities. The hospitality is top notch. What made our stay totally memorable is our interaction with Vanessa at the front desk. Any company would be so fortunate to have an employee like Vanessa. We loved out stay.

Leisure Partner

10/10

Exceptional

18 Jun 2024

Lama

Very beautiful facility with access to the lake. Spa area is amazing. Bus stop across from the hotel takes you everywhere easily.

Leisure Family

10/10

Exceptional

09 Jun 2024

Monica

This is a perfect hotel on the lake

The hotel was beautiful and in a picture perfect spot on Lake Lucerne. The service was perfection. Vanessa welcomed us and helped us learn more about the city so we could orient ourselves. We are so appreciative of their attention to detail to make your stay not just comfortable, but memorable.

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Roisin

This hotel was absolutely beautiful. Only 10 minutes from downtown Lucern.

Leisure Family

10/10

Exceptional

08 Feb 2024

Ash

This is a beautiful property! We were in Switzerland for 10 days and although we were only at this location one night it was hands down the nicest room of the stay. The lake view room was so beautiful. Great location and very convenient for travellers as the bus station is right outside the building.

Leisure Partner

8/10

Excellent

18 Oct 2023

Jason

Nice, quiet room. Great front desk clerk. Room could use more pillows.

Leisure Partner

10/10

Exceptional

17 Oct 2023

Tanmay

An excpetional experience for the family

The best view Lucerne has to offer. An excpetional experience for the family. Could not have asked for anything better.

Friends_and_family Family

10/10

Exceptional

10 May 2023

reed

Excellent. The staff was extremely friendly and helpful. View of Lake Lucerne was wonderful

Leisure Family

2/10

Poor

10 Oct 2022

Ahmad

The hotel wasn’t clean ( too many spiders) I couldn’t stay and had to check out!!. They offered me two other rooms but they were also having the same issue. I contacted the hotel thru Expedia to get my refund but they refused!!! I DON’T RECOMMEND THIS DIRTY HOTEL TO ANYONE!!

Family

10/10

Exceptional

27 Sep 2022

Kai

Unbelievably beautiful location on the outskirts of Luzern, only 10-15 minutes away by (free) bus or car.
The building is a bit dated but renovated appropriately.
Very professional staff.
Bus and ferry boat(!) stop right there.
Wished we had brought our (gravel) bikes.

We only had (good) breakfast once there but delicious (game) dinners at normal prices in very classy interiors within 10 minutes from there at hotel/restaurant Waldegg and restaurant Eichhof.

Business_and_leisure Family

10/10

Exceptional

01 Sep 2022

Jose

The property itself is beautiful! The staff is very friendly! I wish I never had to leave! I’m so in love with Switzerland!

Leisure Partner

2/10

Poor

16 Aug 2022

Linda

The staff was patronizing and condescending; no help. The room was hot; the blinds had not been lowered by the cleaning crew so on a hot day with no AC, it was stifling. I had upgraded the room from a basic room but it was in the attic where it would be the hottest. The description says \"hill view,\" which is really up against a hill filled with homes.

Leisure

6/10

Pleasant

05 Aug 2022

anita

I think this hotel might have been taken over by a new owner since we visited years ago. The staff were friendly but seemed a little unsure and the place seems a bit run-down. The view and direct access to the lake are superb but I was disappointed to be asked to pay extra for breakfast, the service at dinner was slow and there is no air conditioning in the rooms which made for a hot night.

Leisure Family

10/10

Exceptional

01 Aug 2022

Shane

Amazing

Leisure Partner

8/10

Excellent

27 Jun 2022

Mashrur

We had a wonderful stay here for our honeymoon! The staff were amazing, particularly Daan at the restaurant! We would definitely come back and stay again! The area around the hotel is beautiful with vineyards, lakes and gorgeous views of the mountains!

Leisure Partner

8/10

Excellent

18 Jun 2022

ALBALUCIA

Beautiful area, very nice staff .
The room was a little old-fashioned.
The food expensive and nothing impressive

Leisure Family

10/10

Exceptional

21 Apr 2022

Bernard

Perfect location at an excelente place. Perfect staff. Wonderful

Leisure Partner

10/10

Exceptional

25 Jan 2022

Jessica

Perfect place - even close to Zurich

Just marvelous, wonderful rooms, beautiful views, great food by the fire.

Business

10/10

Exceptional

25 Oct 2021

Verified traveler

A perfect place to relax.

Overall, it was amazing! I was looking forward to fresh air but our balcony neighbors chain smoked all night so that ruined it for us.

Friends_and_family Friends

6/10

Pleasant

10 Oct 2021

Rebecca M

Hotel staff was friendly and very helpful. Rooms were not comfortable, out of date, and carpet was dirty. I had one of the larger room-suite with a balcony but I was very disappointed by the decor and plain table and chair on balcony. The only pleasant part was the view of the lake. Also it would have been nice to have free bike rentals considering the hotel was 4 miles from the town of luzern, it was 15 Frank’s per hour to rent a bike. Such a disappointment, photos do not represent the hotel.

Friends_and_family Family

10/10

Exceptional

20 Jul 2021

Verified traveler

Sehr motiviertes und freundliches Personal 👏👏

Family

2/10

Poor

27 Jul 2020

Ian

A great disappointment.

I booked a lake view room. The pictures on the link for room info show a clear garden terrace and lake view. The room I received had a view of the roof of the dining room. In addition, as an option, I was given a key to a different room (at a premium price) and that room was occupied. I walked in on a guest. The Reception Desk kept us waiting for over 30 minutes with no explanation. When I showed reception the website photos I was told I was wrong. The info on Hotels.com is misleading. In addition, the Double Room - Lake View rooms are on the ground floor, right by Reception and the elevators and directly over the kitchens (noise all evening). There is no aircon. The treatment I received by the Reception staff was totally unprofessional. The location is very good but no other restaurants close by.The restaurant food and service was very good but the room and service issues made this a visit I will be happy to forget and was a thoroughly disappointing end to our two week tour of Switzerland - not what Switzerland is all about.

Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

Loved staying here. Good breakfast and amazing view. Only 15 minutes away from Lucerne. If you are coming by train I would recommend to catch bus 21 right outside the train station. There is a stop right in front of the hotel. I would definitely stay here again.

Friends_and_family Partner

10/10

Exceptional

18 Aug 2019

Verified traveler

Beautiful views from the hotel and wonderful service!

Leisure Partner

10/10

Exceptional

07 Aug 2019

Verified traveler

I liked the location and the quiet country surroundings, tinkling cowbells on a quiet summer evening was superb. The little balconies were a nice touch with awnings that allowed you to sit and watch a thunderstorm in the mountains

Business_and_leisure

10/10

Exceptional

23 Jul 2019

Verified traveler

This hotel was amazing! Clean facilities, comfortable rooms, and very kind staff. It’s right next to the bus stop (bus 21) that takes you directly into Lucerne city center. They also have a dock which the tour boats can pick you up (Saphir). The hotel also offers discounted tickets for these attractions. And don’t forget to eat dinner here one night. The food is incredible. My wife got the filet and I got the fish and chips and they were outstanding!

Leisure Partner

8/10

Excellent

28 Jun 2019

Verified traveler

Excellent view of Lake Lucern. Didn’t have a chance to take a boat ride due to tons of activities being planned. Leave this for next trip.

It’s really hot in Summer. Will be great if ventilation could be improved so as to have better nights.

Leisure Family

8/10

Excellent

23 May 2019

Jean

Outstanding staff and view

Staff was outstanding. Although we were not in the central city, the transit was fast, reliable free and easy to use. The scenery at this hotel was exceptional and definitely worth staying at.

Friends

10/10

Exceptional

03 Feb 2019

Verified traveler

Of all our stops through Europe, this was our favorite stay. While some things can be updated, our view of the lake far surpasses any price amount. Everyone was very kind and accommodating. Breakfast spread was great and even with complimentary mini bar. Getting to and from the city center of Lucerne was very easy as Switzerland offers free bus passes to visitors. There is a bus stop right in front of the hotel. If you wish to ride the boat, there is a dock outside the hotel that picks up passengers, but be sure to check their schedule. This time of year, they only make one pick up a day. A lake cruise is a must!

Leisure Partner

10/10

Exceptional

25 Nov 2018

Jack

The hotel is amazing. The view, the staff, the breakfast. All very very great! I message the hotel for some enquiry and they reply quick and super polite and welcoming. That is super impressive for me! However, if I have to point it out, dinner is very poor although the ingredient are high quality. Overall, Highly recommended!

10/10

Exceptional

21 Oct 2018

John

Beautiful Lake Lucern views

This hotel has a beautiful view of Lake Lucern. We were there for 2 days. The staff was exceptionally courteous and all able to communicate well in English. With the provided bus pass, and stop directly in front of the hotel, there was easy access to the center of Lucern. We also caught the boat for the Golden Round trip ticket to Mt. Pilatus for spectacular views of the Alps, Lake Lucern, and the surrounding towns. We were able to purchase that ticket right at the hotel. Highly recommend this hotel for sightseeing stays in the area.

Partner

8/10

Excellent

05 Oct 2018

joyce

Give more help

It would be helpful for this hotel or Hotel.com would give more information when you get to Zermatt Can be very confusing

Partner

8/10

Excellent

14 Sep 2018

Marie

Unexpected Delights

Stunning views across the lake. There was a plan doing stunts which was quite loud but this only happened during the day. We had a small electric fan to keep us cool. Great local business a into town was located just outside the hotel. It meant we could leave the car behind and explore the city and it's wonderfully artistic covered bridges. The staff were helpful and had no problem with us changing the time of our dinner reservation. There was an unexpected free mini bar which included a bottle of still water, sparkling water, a coke and a beer.

Partner

8/10

Excellent

10 Sep 2018

Verified traveler

Great location but ordinary rooms

The location is great but rooms are small and can be upgraded. The bathrooms are really small for the price.

Partner

10/10

Exceptional

04 Sep 2018

Dean

Amazing location

Fantastic experience, one of the most beautiful settings imaginable right on the edge of Lake Lucerne. Fantastic hotel, wonderful staff. The only gripe I have was the restaurant is very small considering the size and amount of rooms the hotel has - was difficult to get a table for breakfast.

10/10

Exceptional

30 Aug 2018

Verified traveler

Amazing views

We were able to park in the hotel car park which was safe. Really friendly staff who are very informative. Room was clean and spacious. Views onto the lake are fantastic. You can eat dinner overlooking the lake and there is a boat right outside the hotel that takes you into the centre of lucerne. Overall it is a fantastic place to stay.

10/10

Exceptional

30 Jul 2018

Mike

The stay was very good and the hotel and its staff were very accommodating. We truly enjoyed our stay there and the location right on the lake was fantastic. I highly recommend this hotel.

Partner

10/10

Exceptional

12 Jun 2018

KRUNAL

Wonderful secluded hotel

This hotel was wonderful due to its secluded location. It was 15 mins from Lucerne train station but you can take a bus from bus stop right across the hotel and hotel gives you free pass. We stayed here for 3 days and took a balcony room. Room was very clean with all the modern amenities. View from balcony was amazing- beautiful mountains and lake. You can sit there and enjoy a cup of coffee or wine with cheese and you will forget about all the stress in life. They have a restaurant with outdoor/indoor sitting. Food was little bit expensive but it was really tasty. We ate there everyday because we wanted to try everything and not miss out. We took long walks on the street which runs along the lake right next to the hotel and it was so peaceful. We had great time and whenever we will go back to Lucerne ,we will stay in this hotel again.

Partner

10/10

Exceptional

30 May 2018

Verified traveler

Great place to relax

This sleepy hotel located just 30 min south of lucerne is a great place to sit and watch the day go by. The hotel is also the town post office. Mailing gifts and post cards was very easy. If you have the need to go back to Lucerne just hop on one of the many ferries, and the hotel is a ferry stop as well.

10/10

Exceptional

11 May 2018

Verified traveler

Great location and spacious room

Extremely patient and friendly staff at the reception. They took the time to show us different room options. The room has a partial view of the lake, is spacious, quiet and clean.

10/10

Exceptional

03 May 2018

Verified traveler

wonderfull stay

friendly staff,great location

Partner

10/10

Exceptional

19 Mar 2018

Jennifer

Awesome Hotel!!

We were very pleased with our 5 night stay. Staff was super friendly and very helpful. The views from our room were amazing. I would definitely be staying here again, if we ever make it back to Switzerland. We only ate at the restaurant once, but what we had was very yummy. It was also very nice and convenient that our stay there included a bus pass. Overall very very pleased, and definitely recommend it.

10/10

Exceptional

27 Dec 2017

Mei Ling

Enjoyable stay of my first Swiss journey

Good breakfast especially the berries yoghurt oat was very delicious.
I enjoyed the cheese fondue very much not only for the experience of Swiss traditional and the quality of food but also the excellent service.
A good place for escape from city crowd but easy to reach the city.
I recommend this quality hotel.

6/10

Pleasant

03 Oct 2017

Mary

Lovely hotel on the lake

We only stayed one night and had dinner at the hotel restaurant which was lovely! The staff are friendly and very helpful! Free bus ticket to city and cable car on Mt Pilates. Overall a very pleasant stay in a wonderful location on the lake.

10/10

Exceptional

12 Sep 2017

Verified traveler

Wonderful staffs, very warm and helpful! The view is gorgeous! Room is cozy and homey. Will definitely come back!

10/10

Exceptional

04 Sep 2017

Laurie

Peaceful lake view and excellent restaurant

Located in a suburb of Lucerne, with easy access to the city if you have a car or if you don't (bus stop is right in front of the hotel). If you want to avoid the crowds thronging the Altstadt, this is a wonderful alternative. Select a room with lake view (glorious sunrises are included) and splurge on a meal on the terrace. Check out the boat schedule and board at the dock behind the hotel. Or just walk down the street to the local park or go further on the many trails around the Halbinsel.

10/10

Exceptional

17 Jul 2017

Nicola

Great overnight stay

We had one night stopover to break up a drive to Zurich. Great hotel on lake in quiet residential area. We swam in the lake and enjoyed a wonderful dinner. Would recommend.

Partner

8/10

Excellent

07 Jul 2017

Hwee Lan

The hotel is located on a nice suburb of Lucerne, just next to the lake. The room was nice and comfy. The bathroom is however very small, so we are literally standing next to the toilet in order to use the sink.
What I don't like is that we booked for 2 adults and 1 child and paid for the Oon as such. However, upon check out, we were told that we had to pay extra for the breakfast which was supposed to be included. The hotel said that it is the problem with hotels.com as the website is not comprehensive to enable such costs to be charged. I think this is nonsense since we didn't have any such problems with the other hotels that we have booked for this trip. It is ridiculous that we have to pay an extra 20CHF when we have already paid 350 CHF.

Family

8/10

Excellent

25 Jun 2017

Verified traveler

Peaceful and delightful! Beautiful setting on the lake with spectacular views.

10/10

Exceptional

04 May 2017

Candice

Stunning views and great transport links

Lovely hotel with everything you need. We had a balcony room with lake view. Amazing! The hotel is about 15 minutes by bus to the main station, but with a bus stop right outside the hotel and two busses in an hour we had no trouble getting around. A bonus we discovered is that you can catch a boat trip around the lake and get dropped off on the dock at the hotel! Only a few boats make the stop so you'll need to check before boarding.

Hotel staff were very friendly and helpful. Hotel offers a really good breakfast buffet for CHF20 per person. We had dinner in the restaurant one evening and thoroughly enjoyed it.

8/10

Excellent

06 Apr 2017

Gerasimos

Great view. Hotel needs updating

Good location for a basic hotel

Family

10/10

Exceptional

20 Jan 2017

Roger

winter escape

Excellent hotel with exceptional service from very friendly and attentive staff.In the summer months it would be even more stunning over looking the lake and mountains.

Partner

10/10

Exceptional

14 Oct 2016

Raymond

Hotel with a great view and delish breakfast

Excellent hotel with a view to the lake. It is located at the doorstep of the bus stop about 20mins bus ride from Luzerne station. If you are staying with them, don't forget to spoil yourself with their breakfast. The friendly staff and wide selection of delish buffet was the best hotel breakfast I've had in Swiss throughout my travel. Just to top it off, you have a great view of the lake with the breakfast.

Partner

10/10

Exceptional

23 Sep 2016

Gaz

Superb

Really pleased with our stay here, the staff were friendly and went out of their way to help us on several occasions, the location is absolutely beautiful, I would definitely stay here again

10/10

Exceptional

28 Aug 2016

Kali

Fantastic view and very relaxing!

The staff were very pleasant and helpful; the facilities quaint, clean and aesthetically pleasing! The view is unmatched and the setting perfect for the size hotel and surrounding architecture.

Great place to practice your German and mostly everyone speaks english if you need help.

Very quiet and serene!

stunning Foliage and surrounding verdure.

8/10

Excellent

14 Jul 2016

Verified traveler

Amazing view. Outdated rooms for the price.

Amazing view of the lake. The rooms, whilst clean, didn't look like they had been updated in 15 years. The restaurant was very good

10/10

Exceptional

15 Jun 2016

anthony taylor

Lovely view looking over the lake.

Great hotel nice to stay 20 mins from the centre of Lucerne on the bus.

10/10

Exceptional

23 Jan 2026

neriman

We had a wonderful stay at this hotel. The location is absolutely stunning, and the view is beautiful. From the very first moment, we were welcomed with a big smile and felt truly comfortable. The staff were kind, caring, and always happy to help. Getting to the city center was super easy, and with a pass from the hotel, we could use public transportation for free. We were very happy with our stay — thank you so much for everything!

Partner

10/10

Exceptional

10 Sep 2025

Mikael

Fantastisk upplevelse

Mycket vänlig och proffesionell service under tidspress. Speciellt tack till Tainja S i receptionen … hon som skrattar mest.

Mycket fint rum med fantastisk utsikt.
Bra arrangerad badstrand och fint SPA.

Enkel att ta buss till Luzern.

Business

10/10

Exceptional

08 Nov 2024

Evgeny

Sehr gut

Business