Prize by Radisson, Zurich Affoltern am Albis

Switzerland , Zurich
AFFOLTERN AM ALBIS, Obstgartenstrasse, 7
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75 reviews shown

10/10

Exceptional

18 Feb 2026

Sumith

Everything went well. Excellent staff especially the ladies in the breakfast service.

Partner

10/10

Exceptional

11 Feb 2026

Ross

Excellent

10/10

Exceptional

10 Jan 2026

Morgan

Front desk was sweet and rooms were spacious and clean

Leisure

8/10

Excellent

07 Jan 2026

Mati

Limited breakfast options. No Eggs or any hot food.

Family

8/10

Excellent

04 Jan 2026

Malinda

Friendly staff, good parking

Friends_and_family Family

4/10

Poor

03 Jan 2026

Peter

I had to do an online check-in, where all the information which I provided earlier during the booking had to type in manually. Wasting my time.
Room booked for 3, got bedcovers for 2 only. It took 45 minutes for getting the 3rd one. Loosing quality rest time.

Leisure Family

6/10

Pleasant

11 Nov 2025

Brendan

Front desk and the ladies handling breakfast were tremendous, friendly and helpful. Pretty serious glitch with housekeeping. Bare minimum effort for twelve days, even when we left for four days they didn't bother to clean at all. Ran out of toilet paper and towels several times and a promised real clean (first effort) was better and rated a poor. I understand staffing issues but only two days before leaving did a reasonable job get done. We were there thee weeks.

Leisure Family

6/10

Pleasant

28 Oct 2025

Joseph

Medine at the reception was great — very professional and attentive. However, the front desk is staffed only at certain times. The 15chf or almost $19 I paid for breakfast was not worth it: at almost 7 AM (where the restaurant was already crowded) there wasn’t any egg or sausage, only cold cuts (ham), cereals, rolls and jam. The coffee machine with a choice of flavors was broken so we had to make do with the coffee pot. There’s a supermarket (Coop) that’s within walking distance so might as well buy stuff in the evening or wait until McDonald’s, also an 8-minute walk from the hotel, opens at 10. I didn’t report it to reception but my door at room 417 was very difficult to open and close. It would have been nice if the room had a fridge/cooler.

Leisure Self

10/10

Exceptional

27 Oct 2025

Khaja

its Amazing experiences!!!

10/10

Exceptional

17 Oct 2025

Kimberly

Great hotel and staff.

Leisure Family

6/10

Pleasant

08 Oct 2025

Julie

10/10

Exceptional

06 Oct 2025

Edgard Goc

it was an awesome stay over all...

Leisure Partner

10/10

Exceptional

06 Oct 2025

Jenny

Everything was excellent

Business

6/10

Pleasant

05 Oct 2025

Aman

Room was not up to the mark as shown in the picture’s. Not happy with the room provided.

Leisure Partner

10/10

Exceptional

05 Oct 2025

SYAMKRISHNAN

had a pleasant stay at Prize by Radisson in Zurich. The rooms were modern, clean, and comfortable, with all essential amenities. The hotel staff were friendly and helpful, and the location in Affoltern am Albis is peaceful yet convenient for traveling to Zurich city. Breakfast was good, and facilities like parking and Wi-Fi made the stay even more convenient. Overall, a great choice for both business and leisure travelers.

Business

10/10

Exceptional

05 Oct 2025

Yui Wing

The female staff at the front desk was helpful. She was willing to help the customers. Special thanks to her for everything during my stay at the hotel. The choice of food at breakfast is very limited but it is enough in the morning time. The room was clean.

Leisure Family

10/10

Exceptional

01 Oct 2025

MALACHY

Clean, friendly and patient staff. Good working wifi. Check in and out was easy

Friends_and_family Family

2/10

Poor

29 Sep 2025

Patricia

We contacted the hotel in August to change our Sept reservation.They could not find our reservation. We emailed them to ask for confirmation they emailed back that did not have a reservation that we booked through Expedia. We booked other accommodations and then was charged for rooms that were not confirmed by the hotel!

Leisure Family

10/10

Exceptional

26 Sep 2025

Ravishankar

Amazing experience

Friends_and_family Family

2/10

Poor

22 Sep 2025

Linette

The hotel was hard to find. It looked like an office bldg. There was no sign that said Prize by Radisson so we walked right by it. The bedding was dirty and the carpet stained and worn out. The safety chain was broken. I would not recommend this hotel.

Partner

8/10

Excellent

21 Sep 2025

Shobha Virupaxappa

Staff was very good and accommodating. Rooms are comfortable to stay.

Leisure Family

2/10

Poor

11 Sep 2025

Joelene

TERRIBLE STAY / Queen size bed = SMALL double

Booked a queen sized bed & a single bed, it was a small double bed& a folded out sofa bed. There was no room for my 13 year old to manoeuvre round the room on his crutches as his foot is broken.

The queen size beds are actually small doubles, spoke to the rudest receptionist I've ever come across who basically told me \"I cant build you a hotel\" as i requested the size bed I had booked due to my partner being 6ft3 and not fitting in the bed.

He was rude, dismissive & spoke over the top of me multiple times & then refused to give his name when I told him I was lodging a formal complaint.

The hotel reception is beautiful, the rooms are not. They are worse then most budget hotel I've stayed in. Stains on the carpet, soap dispenser in the shower full of mould, dirty plastic cup in the bathroom, hair on the shower wall, dirty tissues under the bed. There was a kettle full of dirt floating in some water that had been left in it, there was 1 tea bag, 4 sugars, 2 biscuits and no cups to actually make the 1 teabag

The beds - the small double was like lying on the floor it was so hard & the bed was not big enough for 2 normal sized adults let alone 1 who is 6ft3. The pull out sofa bed had a mattress so thin my child could feel all the metal bars through it and barley slept.

There was 1 nice lady on reception who despite promising me a manger would contact me re: all of the above issues, still has not happened.

I have sent 2 emails and I have just been ignored. STAY ELSEWHERE

Friends_and_family Family

4/10

Poor

08 Sep 2025

COURTNEY

Our room smelled like sewage and the air hardly worked. The shower leaked and there was a mysterious stain on the couch and a massive wet area on the carpet. The only thing good about it was the breakfast.

Business_and_leisure

10/10

Exceptional

07 Sep 2025

Mohammad

Family friendly

2/10

Poor

03 Sep 2025

Keisha

Our stay here was beyond disappointing! Upon arrival, our room wasn’t ready (at check in time). We went to a local shop while we waited and returned around a half hour later to find the room still not ready. When it finally was, the room was obviously rushed through quickly as it was not very clean at all.
The staff were somewhat apologetic and offered us a piece of chocolate.
The next morning, the breakfast was no where to be seen along with any staff members. When we called the assistance number, they questioned us as to why there weren’t any staff present? If you need any help with anything, the staff aren’t there until 3pm
The same thing happened on the second morning of our stay with breakfast. Truly disappointing. We had reached out for compensation as we had paid extra for breakfast and had to pay for additional breakfast elsewhere but didn’t get a response. Expedia also reached out unsuccessfully. Avoid at all costs!

Leisure Family

8/10

Excellent

02 Sep 2025

Verified traveler

Lovely hotel, friendly staff, breakfast ok

Staff are lovely and helpful as can be. They only had one person on the reception most of the time, which meant there was often a queue, but the staff member did their best to work as fast as possible (felt really bad for them!). They aren’t there all day though so it was a bit awkward when you had a query or issue as there wasn’t anyone really there to help which I found very odd for a Radisson Blu hotel! (No one was there when we checked out at 10am). Especially as the hotel seemed fully booked with large groups (coaches full) of travellers

Breakfast was ok. Due to the coach full of guests though we found 2/3 days there wasn’t much left food wise. The lovely lady working at breakfast was trying to do her best to clean and look after everything but it was WAY too much work for one person so you had to make do with what was left. There isn’t also much choice I felt compared to other hotels we’ve stayed at.

There is parking at a multi storey car park which can be accessed by the hotel lift. You pay for the amount of days upfront at the hotel and they validate your ticket.

Definitely think Radisson Blu need to have more staff at this hotel, especially when it’s holiday season and the hotel is at full capacity!

Friends_and_family Family

4/10

Poor

31 Aug 2025

Verified traveler

Compact hotel with limited facilities

This is a compact hotel at a fair distance from Zurich.
Pros:
Decent quality of breakfast
Friendly staff
Clean property
Close to station
Cons:
At a distance from Zurich necessitating long and expensive travels with luggage.
Limited variety in breakfast
Breakfast staff not too helpful
Quite compact rooms making it uncomfortable for a family
Limited local facilities
Felt to be quite expensive for the facilities offered

In summary, the travellers need to consider the options most suitable to themselves.

Friends_and_family Family

2/10

Poor

30 Aug 2025

Shumaila

Very rude staff in the breakfast area, one of the staff member made us put away dishes, she yelled at other guest when they did not put away the dishes, coffee machine was purposely shown out of order, toaster was shown out of order, when we insisted her we need coffee she angrily removerd the out of order sign,food was not enough in the breakfast, dirty cutlery, flys roaming around, our money was wasted in this hotel,

Partner

4/10

Poor

30 Aug 2025

Mirza

Staff friendly but everything else was awful

Leisure Partner

10/10

Exceptional

28 Aug 2025

Verified traveler

Modern and comfortable with AC

The hotel is pretty new and modern and priced reasonably in busy tourist season in Switzerland. It is a bit off from tourist hotspot so transport can be an issue if you don’t have a car. I paid 20 CHF for parking in the garage downstairs. The room is the right size, has air conditioning, and pretty comfortable overall. Will stay again.

Self

4/10

Poor

25 Aug 2025

Ceri

No electricity in room for several hours

2/10

Poor

25 Aug 2025

Evan

Great staff & friendly staff however the management of this hotel is horrible. We stayed here for an exceptionally long period of time (2 weeks) with our 8 month old baby and upon checking in we were told that they prepared the sofa for our baby to sleep in. When we told them we requested a crib the person at the front desk felt horrible and tried to offer us a solution as they did not have any cribs in the facility. He was young and didn't know any better and so he offered to put towels around our baby while she sleeps as a barrier (we told him that our daughter can climb and this is extremely dangerous). He then found a basinet for us however again, she climbs therefore it is not safe for a baby. We ended up sleeping on the floor with our daughter that night (as the bed in our room was tiny) and then we spent the entire following day looking for a foldable crib. We found one about an hour and a half outside of the city. I contacted Expedia 4 separate times about this requesting some kind of refund as we had to use our own money to buy a foldable crib and wasted an entire day of our vacation looking for one (even though our booking said we would have one in our room) however the hotel ignored all 4 request. We saw a few reviews like this where the hotel did not respond to request made by guest complaints so this is just a warning for any parents travelling with a baby to maybe look at staying somewhere else.

Leisure Family_with_children

6/10

Pleasant

25 Aug 2025

Karmen

Hotel breakfast was so limited nothing special despite of money they charge for breakfast, I requested the refund from front desk but no response yet.
Location is far from every major places and breakfast was bad

Leisure Family

2/10

Poor

18 Aug 2025

Neethu

Promises were not kept. No daily housekeeping as mentioned in the website. Room was not clean, especially bathroom. Dirty water heater, no coffee powders. Key card didnt work, nobody in the reception after 10.30pm. Never ever go with them. I want by 50% cash back.

8/10

Excellent

17 Aug 2025

Ava

Just OK

Leisure Family

6/10

Pleasant

16 Aug 2025

Well

Air conditioning system needs to be upgraded specifically in summer time with a remote control system. Breakfast was limited and the main disappointing was under staff. Had to ask the staff for refilling the Breakfast and it was like feeling shy to ask every often for the same things. MEDINE did try her best to serves the best possible breakfast, but she's got limited authority. Management is very poor and for Switzerland it's a shame. We hope they'll improve very sharply, otherwise close to train station & local supermarkets.

Leisure Family

8/10

Excellent

27 Jul 2025

Patricia

Great for two people

Unfortunately the second bed was a pull out couch which was extremely uncomfortable. Otherwise, a nice hotel right beside the train station.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Barry

Quite and convenient to transportation

On my way from Australia to southern Germany to commence a cycling holiday
This was right near the train and easy access into Zurich so had a day sightseeing
Good option if you don’t need the expense of a hotel right in Zurich.

Self

8/10

Excellent

07 Jul 2025

Cherie

Hope you brought your wallet

It's evident that this hotel was newly renovated. It was lovely, with a beautiful and welcoming front lobby. The desk clerk who greeted us spoke English very well and was nice. The rooms were beautiful (I did love the shower), but we paid for a mountain view and were given the view of a neighbor's rooftop with a slice of a mountain visible from the corner of the window. Anything you can imagine is available at this hotel...for a fee. The website says parking on site. While that's true, it's only available if you pay an extra 20 CHF per day. Need an extra pillow? A fee? Want fresh towels? A fee. Want your linens changed? A fee. Get my drift? The included breakfast was ok. It was filling, but NOT worth 17-20 CHF. (Breakfast included: rolls, Gouda, salami, butter, jam, cereal, yogurt, scrambled eggs, and rice. Coffee, tea, and orange juice.)

The neighborhood is lovely and it is conveniently located next to a train station, just be prepared to pay.

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Xxx

The only problem with this hotel is if you arrive early then there is no option for early check in as there is no staff. Breakfast was good with lot of options.

Leisure

8/10

Excellent

20 Jun 2025

Heather

Good value hotel. Highly recommend the restaurant in the adjacent building!

Friends_and_family Family

4/10

Poor

17 Jun 2025

Dyce

I get that AC in Europe is different than AC in US, but for this hotel to advertise it has AC is an untruth. This was a day that was only 26 C(78 f) and the room was miserable. Front desk was great. Even gave us his desk fan. A room over $180 each night shouldn't feel like this.

Partner

10/10

Exceptional

10 Jun 2025

Sade

The front desk man was helpful, I parked outside of the hotel, close to the train station 7pm-8am is free. It’s about 400m walk if I am right. Coffee vending machines on the ground floor or you can buy breakfast.

Leisure Family

10/10

Exceptional

24 May 2025

SATABDI

Nice property

8/10

Excellent

21 May 2025

Sobha

It was nice and close to the station and few restaurants as well.

Leisure Family

2/10

Poor

10 Apr 2025

Cristian

Worst experience in my life!

The room was not cleaned, there was hair from the previous person in the bathroom, used shampoo and other products! We couldn't make shower. They didn't want to refund even if we moved to another hotel. It's embarrassing to see this at a hotel in the Radisson chain.

Business

10/10

Exceptional

10 Apr 2025

Charla

Staff was awesome especially the night manager. Above and beyond! I wish I knew his name. A friendly voice in a world where we are the visitors from another country.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Cody

The restaurants close by were so good! Parking was easy. Room was great. No complaints here!

Leisure Friends

10/10

Exceptional

24 Oct 2024

Aran

Excellent

Excellent hotel at a great price.
Breakfast was excellent. Rooms were clean and quiet.
I could have driven around to look for a parking spot (I assume for a fee), but elected to park in the underground garage. Parking was $25USD.

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

Ziwen

Very good breakfast. Convenient transport.

Leisure

10/10

Exceptional

14 Aug 2024

Gerald Gehringer

Great

Leisure Family

6/10

Pleasant

31 Jul 2024

Robert

Disappointing

On first impression the hotel looked nice and it was in a good location for quick access to the train station. But the service and the room were disappointing. On the first night the shower only worked on a boiling hot temperature which could have resulted in severe burns. The air conditioner didn't work and there was no means of ventilation apart from wedging the room door open. We complained in the morning and the shower was fixed but the air conditioner was not repaired so we spent the next few nights in an uncomfortably hot and stuffy room without ventilation. If you like the convenience of coffee in your room, bring your own as it's not provided. Otherwise you will have to go downstairs to the lobby with your credit card to pay for a drink from the machine.

Friends_and_family Family

10/10

Exceptional

19 Jul 2024

Salome

Great hotel everyone was very friendly and helpful. The room was clean and it has noise proof walls and doors, the train station is very close I could see it from my room window.
We didn’t heard any noise, sound coming in at all.
The food was great, Thank you.
Also Check in and out was very simple.
Thanks for your service.

Leisure Family

10/10

Exceptional

19 Jul 2024

amoun

Beautiful Swiss Alps View Room

Julian at reception was very welcoming and helpful. He was very polite and gave us good information about the area and things to do. Appreciate it

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Sharon

The stay was for just one night, the room that we booked was very basic, but overall it was clean, breakfast was good. The receptionists are very helpful.

Friends_and_family Family

6/10

Pleasant

12 May 2024

Jeremy

Ok hotel but not good not bad

Ok hotel. Reception is open to 8pm and there is 10chf charge for late check in after 9pm and 50chf beyond 11pm which seems strange for a large hotel. The property is in industrial/commercial area so parking at 20chf per night seems high even if normally pay for parking in Swiss hotels in urban/semi urban areas. Breakfast was quite good and room hotel quite modern/new. The room was quite clean but empty bottles on floor and no soap/shampoo in containers.

Friends_and_family Family

10/10

Exceptional

04 Apr 2024

Verified traveler

Fantastic Hotel

Nice hotel, great location, calm rooms, everything new and clean, great breakfast, nice staff🙂

Friends_and_family Family

2/10

Poor

04 Apr 2024

Belgica

Dirty walls rooms.

The room walls was very dirty, only the bathroom nice, and bed was clean, the tea kettle was missing.

Friends_and_family Family

10/10

Exceptional

15 Jan 2024

Yiru

Traveling from Canada with three kids. This is a quiet, comfortable place to rest. It has a spacious and free underground parking lot, a welcoming front desk, clean rooms, generous hot water for rain showers. You can definitely have a good night's sleep in total relaxation. This is most valued for people traveling long distance by car. Would come back if coming to Zurich again.

Leisure Family

10/10

Exceptional

22 Dec 2023

Ganesh

Good value for Swiss

Clean room, good breakfast but expensive parking 20 CHF for a night we stayed (think per stay but we only stayed a night)

Friends_and_family Family

10/10

Exceptional

15 Dec 2023

Jahaira

Amazing experience.

The staff is really friendly and customer service oriented.

Friends_and_family Family

8/10

Excellent

04 Dec 2023

Deborah

Friendly staff, easy access to train!

Leisure Family

6/10

Pleasant

10 Mar 2026

Thomas

Low Budget Hotel, Sauber, günstiges Parkhaus

Partner

6/10

Pleasant

10 Mar 2026

Thomas

Saubere Unterkunft, Low- Budget Hotel, günstiges Parkhaus

8/10

Excellent

25 Jan 2026

Martin

Geräumiges Zimmer, sauber und ein gutes, währschaftes Frühstück.
20 CHF Parkgebühren waren etwas frech, da ich diese nicht angekündigt erhielt bei der Buchung.Was ich nicht weiss, ob diese auch für mehr als EINE Nacht gegolten hätten.

Partner

10/10

Exceptional

25 Jan 2026

Ruud

All new, all clean, value for money

Business Friends

10/10

Exceptional

24 Jan 2026

Sascha

Nettes Personal, Bezahlung in der Tiefgarage via Onlinezahlung mit Kreditkarte hat nicht funktioniert.

Business

8/10

Excellent

12 Jan 2026

Marc

Die Rezeptionistin war sehr freundlich und hilfsbereit. Das Zimmer modern und sauber. Preis/Leistung definitiv gut. Ausser das Parking ist mit 20.- für den Ort etwas teuer, dafür aber immerhin mit direktem Zugang zum Hotel. Beim Check-In QR Code scannen und online Daten eingeben ist zwar modern, aber auch nicht optimal.

Self

10/10

Exceptional

06 Jan 2026

Philip

Fr undlich, sauber, gutes Preis-Leistungsverhältnis

Leisure Family

8/10

Excellent

06 Jan 2026

Alaa

Rent rum. Bra frukost, och god service

Friends_and_family Family

2/10

Poor

06 Jan 2026

Rebecca

Schmutzige Zimmer, null Einsicht, total überforderte

8/10

Excellent

03 Jan 2026

Onur

Zimmer sind sauber, Personal sehr nett, aber das Bett könnte besser sein.

Leisure Family

4/10

Poor

30 Dec 2025

María del Rocío

Al llegar a nuestra habitación el retrete estaba salpicado y sucio, como si alguien lo hubiera usado. Los colchones son incómodos porque puedes notar los muelles y las almohadas son demasiado altas y rígidas. Sin embargo, la ducha estaba en muy buenas condiciones, con agua caliente y abundante.

10/10

Exceptional

24 Dec 2025

Raphael

Es war alles bestens. Modernes Hotel, gleich beim Bahnhof gelegen. Das Frühstück war ok, aber nicht mehr. Der Service gut und freundlich, die Lage ruhig. Preis-Leistung insgesamt sehr gut.

Business

8/10

Excellent

23 Dec 2025

Rachel

Quarto impecável!!!

Friends_and_family Family