Engimatt City-Gardenhotel

Switzerland , Zurich
ZURICH, Engimattstrasse, 14
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100 reviews shown

6/10

Pleasant

08 Feb 2026

Helen

They need a renovation!
Their so called king bed is actually 2 twin bed!!! THEY KEPT SEPARATING ALL NIGHT!

VERY UNCOMFORTABLE!!!!!!

10/10

Exceptional

03 Feb 2026

Eitan

Everything was good

10/10

Exceptional

10 Dec 2025

Berline

Dinner staff was awesome food was amazing

Leisure Family_with_children

10/10

Exceptional

07 Nov 2025

Edward

Clean room. Comfy bed. Quiet. Pleasant staff. Great breakfast.

Business Self

10/10

Exceptional

12 Oct 2025

Manuel

Everthing was perfect

Leisure Partner

8/10

Excellent

22 Sep 2025

Jackie

Nice place to stay.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Ricky

Beautiful room with garden view. Traffic noise was significant though

8/10

Excellent

16 Sep 2025

Douglas

Very close to tram access that gets you to old town and the train station in minutes.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Sue

Friendly accommodating staff; lovely clean spacious room

Leisure Family

10/10

Exceptional

11 Aug 2025

Cyprian

Front desk was very friendly and fast. Room had good AC and was comfortable and clean for our 1 day stay. Close to public transport to get to the city and attractions. Breakfast was good with hot and cold choices for everyone. Supermarkets within walking distance. Will stay again

Leisure Family

10/10

Exceptional

09 Aug 2025

Silvia

This hotel was a gem. So happy we stayed. Breakfast was great and the service was amazing!

Leisure Family

10/10

Exceptional

04 Aug 2025

Maria

Nothing negative to say.

Leisure Family

8/10

Excellent

30 Jul 2025

Stuart

This hotel feels modern, has comfortable rooms and is on good tram/bus/train transport links to the city centre. There is a big shopping centre just five minutes walk away.

The bed was comfortable, the air conditioning worked brilliantly and it was possible to open our window fully to get out on a balcony.

Breakfast was ok, by 9AM there wasn’t a huge choice of pastries or breads - but what remained was fine.

The staff are friendly. Parking cost CH 25F a day, although there weren’t many other obvious options

Leisure Family

10/10

Exceptional

07 Jul 2025

Darren

The hotel was very nice, and our room was very clean and comfortable. The staff were friendly, especially the breakfast staff - we were greeted, seated, and served cappuccino within a minute of arriving each morning. The included breakfast was always fresh and very good. We would love to return the next time we’re in Zurich!

Leisure Family

10/10

Exceptional

04 Jul 2025

Faraz

Great quite location to relax. Very close to old town Zurich, Zurich HB, and Engen station.

Leisure Family

10/10

Exceptional

23 Jun 2025

Verified traveler

Good hotel, warm in summer

The front desk staff is fantastic.

4/10

Poor

23 Jun 2025

Markus

The room we got didn't at all look like the rooms on the web site. It is an old room, with an old bed, and an old chest, on an old carpet, with an old bath. I can only assume that they are upgrading room after room. The whole hotel seems more modern (although not truly modern).

Considering that we spent a few nights before at The Home Hotel just one street over, and paid roughly the same, this was not at all satisfactory.

With that said, the people at the hotel were very nice, so that is def. a positive. And perhaps, many of the other rooms are newer?

Business

10/10

Exceptional

15 Jun 2025

Sunil

Nice neighborhood feel hotel outside of touristy areas. Convenient public transportation. Relaxing outdoor terrace for breakfast. And to top it off, they had last minute Lindt tour tickets that made our kids’ day !

Leisure Family

10/10

Exceptional

04 Jun 2025

James

This property was amazing!!! Excellent breakfast very comfortable beds nice hotel. Had a balcony and large bathroom!! This hotel was near the public transportation and was located in a quiet area. This place was excellent

Leisure

8/10

Excellent

26 May 2025

Manjit

Thank you for a great stay!

10/10

Exceptional

04 May 2025

Theodore

Quick Trip

Charming cute hotel with easy access to city center. Staff was very friendly and helpful

Friends_and_family Friends

10/10

Exceptional

18 Apr 2025

Thomas

Excellent customer service.

10/10

Exceptional

12 Apr 2025

Ray

Good location. Within walking distance to shopping area. Staff was friendly, professional and helpful. Property was very nice and clean. We also ate in the restaurant downstairs and the food was excellent.

Leisure Friends

10/10

Exceptional

22 Feb 2025

lily

Anything is good

6/10

Pleasant

05 Feb 2025

Verified traveler

Decent 1-night stay

The stay at Engimatt was pleasant. The hotel entrance, lobby and exterior are nice but the rooms need some refreshing to improve the value-for-money

Business

10/10

Exceptional

03 Feb 2025

Mohamed

Thanks for the nice experience

10/10

Exceptional

16 Jan 2025

Verified traveler

Great well designed hotel in Zurich. Situated pretty close to the center of the city.
The staff were great and pleasant. Would definitely stay there again.

Partner

8/10

Excellent

03 Jan 2025

Rishi

Everything is a cost

Leisure Family

10/10

Exceptional

02 Jan 2025

jorge

Quiet place

Leisure Friends

10/10

Exceptional

21 Dec 2024

Leisa

Though the hotel is not right in the core of the city, it is still conveniently locate..right on the tram line and next to a great shopping area. The room was nice and clean. Beds were comfortable. Very quiet. The restaurant/bar is cozy and quaint and food is very good. All around great stay.

Leisure Family

10/10

Exceptional

18 Dec 2024

Rita

Excellent location. Central to many nearby attractions. Hotel staff were very helpful and friendly. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

02 Oct 2024

Taylor

The property was clean, the beds were comfy, the streets were quiet. It was everything my group was needing. Easy public transportation to get to the city center. Perfect stay.

Leisure Friends

10/10

Exceptional

30 Sep 2024

Stephen

Great Hotel and Location

Great hotel with friendly and helpful staff. The hotel is located in a quiet street with a short walk to the main road to catch the trams. Plenty of eating and shopping very close by in SihlCity.

Partner

10/10

Exceptional

22 Sep 2024

Linda

The staff was very friendly and accommodating! Great breakfast buffet! We also appreciated the luggage storage after checkout until our flight home!

Leisure Family

10/10

Exceptional

14 Sep 2024

Rati

A very comfortable place just the right place to stay specially for business travelers.

Business Self

10/10

Exceptional

14 Sep 2024

Ingrid

Excellent place to stay..

Leisure Family

6/10

Pleasant

13 Sep 2024

Corinna

Leisure Partner

10/10

Exceptional

08 Sep 2024

Maria

The property is a stunner. Will definitely come back and recommend.

Leisure Partner

10/10

Exceptional

07 Sep 2024

GYORGY

Clean spacious room.

Business_and_leisure Family

8/10

Excellent

07 Sep 2024

Kim

Front desk is super friendly and helpful. The hotel is a bit old with outdated forniture and small bathroom. It has good location but still about 1-1.5 miles from the river, old town.

Leisure Family

10/10

Exceptional

28 Aug 2024

Michael

Clean property good location with helpful staff

8/10

Excellent

25 Aug 2024

Madhu

Overall stay was good. Few minutes walk from public transport. Location is very good.

6/10

Pleasant

22 Aug 2024

andrew

Have stayed here many times this year as it's near to my office, however the staff say hi, but no special perks. Was very disappointed on my last stay to be in a very old room and one right next to a noisy elevator. Please show some care for your customers Engimatt and be less robotic!

Business Self

10/10

Exceptional

19 Aug 2024

Richard

Welcoming staff

10/10

Exceptional

19 Aug 2024

Stuart

Staff were very friendly and helpful. The rooms were spacious and easily fit a family of four. Breakfast had a good variety, so everyone should be able to find something they want.

Tram stops are not far and there is a large shopping complex (Sihlcity) close by with a supermarket, restaurants, pharmacies and general high street shops.

A clay tennis court is at the hotel too which guests can use for free. The hotel will provide rackets and balls if you choose to use it.

A hotel you can trust to give you an enjoyable stay.

Leisure Family

8/10

Excellent

18 Aug 2024

Verified traveler

Great stay

The hotel is well-located, just a 3-minute walk from Silhcity mall and close to the tram. Our room was very clean, with smooth and comfortable bedsheets, and the spacious bathroom was a nice touch. The air conditioning was comfortably cool, though I prefer it chillier. The receptionists were exceptionally helpful, providing clear maps and transportation guidance. We appreciated our stay and would recommend this hotel.

Friends_and_family Family

6/10

Pleasant

15 Aug 2024

andrew

no VIP perks

6/10

Pleasant

13 Aug 2024

Verified traveler

Liked the hotel and location. My room was a garden walk out, shared space, not balcony and no privacy. No Mountain View. Next to elevator.

Staff were nice. Very clean.

10/10

Exceptional

11 Aug 2024

Scott

perfect spot, family friendly, awesome staff!

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

Tom

The staff & facilities were great. Quiet, clean, nice sized room for our family of 4. Air-conditioning was essential & kept us comfortable. A little far to walk in hot weather to the river, sights , but it worked out in our favor as the city was swarmed with people here for the huge Techno Parade. Did not eat at the restaurant, but it looked lovely.

Leisure Family

6/10

Pleasant

04 Aug 2024

Warren

Limited parking. One spot in front of hotel but had to risk a parking ticket because 3 series BMW extended into sidewalk. Glass doors on bathroom was awkward. Restaurant not available due to wedding with service limited to room service. Breakfast was good. Full shades were nice for a dark room.

10/10

Exceptional

26 Jul 2024

Parmanan

We just stayed two nights but found the hotel conveniently located close to a Mall and the room was comfortable for our family of 4. The staff were also very helpful.

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

Nga

Lovely hotel. Nice staff. Good breakfast. Very quiet despite its centralized location, near public transportation, walkable to a mall nearby, walkable to the main touristy areas and attractions.

Family_with_children

10/10

Exceptional

20 Jul 2024

Katherine

Highly recommend

The front desk staff was very friendly, helpful, kind and supported us with info about how to take public transportation, store our luggage after check out and arrange for an efficient airport taxi. Our room, the Relax Suite was very spacious for 3 adults and had a generous sized, well-equipped bathroom. We didnt need housekeeping however the housekeeping staff was friendly and asked how our stay was when i saw them in the hotel. The breakfast area was beautiful and very relaxing outdoors.

Friends_and_family Friends

8/10

Excellent

17 Jul 2024

Richard

Very nice hotel

Leisure

10/10

Exceptional

11 Jul 2024

Amanda

The hotel rooms were perfect, and the hotel staff were extremely helpful and accommodating. I’d stay here again!!

Leisure Family

10/10

Exceptional

08 Jul 2024

David

Lovely property with a \"boutique\" feel. Unassuming exterior but lovely inside. Friendly and helpful staff. Rooms are spacious and very well appointed. Easy walk to shopping mall, trams to the city centre. Was pleasantly surprised!

Leisure Family

6/10

Pleasant

01 Jul 2024

Yannick

Correct for short stay. Not the best area for tourists as you are far from most places (by walk)

Leisure

8/10

Excellent

23 Jun 2024

Verified traveler

Should provide city card to guests

The hotel was generally fine and service was good. The only drawback was that it was far from the city center and the hotel did not provide provide the transportaion card for free use of trams as many other hotels do.

Partner

10/10

Exceptional

22 Jun 2024

Brenda

Amazing hotel, near a mall and train/bus stop. Central to everything. Amazing breakfast and super clean! Very friendly staff

Friends_and_family Family

8/10

Excellent

21 Jun 2024

Jenny

Clean, comfortable, friendly staff

Leisure Family

6/10

Pleasant

17 Jun 2024

Yaoska

Bathroom awfull small ,no towel hooks. hair dryer was poorly performing , reading light was not working overall had poor room light , requested kindling a late check out front desk help at the moment let us check out 2 hours later but no without giving an nicely answer .

Leisure Partner

2/10

Poor

11 Jun 2024

Verified traveler

I was in room 314 next to the lift shaft - I was kept awake all night by the noise of the lift. I asked to be moved but was told it was full. When I checked out the receptionist tried to claim that she heard nothing in the room below which is also next to the lift

Business

8/10

Excellent

10 Jun 2024

vineet

Great size rooms, good breakfast , easy acces to tram , fifa museum & very accessubke to a nice shopping mall 500 m away with good restaurants
Hotel rooms are very clean & neat and daily housekeeping was a bonus

Leisure Family

10/10

Exceptional

07 Jun 2024

Bryan

This was a nice, clean, affordable hotel.

Leisure Family

10/10

Exceptional

04 Jun 2024

Sherin

Would stay again. Highly recommend.

Comfortable and clean. Staff are friendly and helpful. Breakfast buffet was fresh and had a good variety. Located near transport. Would stay again. Highly recommend.

Partner

8/10

Excellent

30 May 2024

Germelina

Staff are very professional & accommodating

Leisure Family

10/10

Exceptional

21 May 2024

Joseph

Hidden gem

Business_and_leisure Self

8/10

Excellent

13 May 2024

Maya

Wonderful hotel and incredible location. Nice breakfast. WiFi needs to be upgraded, very weak throughout the hotel.

Leisure Partner

10/10

Exceptional

07 May 2024

Laura

Excellence above and beyond all expectations

Leisure Family

10/10

Exceptional

24 Apr 2024

ANTHONY

So quiet

Leisure Family

10/10

Exceptional

13 Mar 2024

Lauren

We stayed for one night when visiting Zurich and found the location convenient (close to train station and tram stops), easily walkable, quiet, and safe. The hotel staff were friendly and helpful, and the room was lovely - clean and spacious for the family. We had a small balcony that overlooked the area neighborhood, which we all enjoyed. Overall, it was a fantastic stay.

10/10

Exceptional

06 Feb 2024

Tanya

Swiss Getaway

We did a 1 day stay at the hotel as a stop for our trip through rest of Switzerland. The room was clean, well furnished. The breakfast Buffett was excellent. The staff was very friendly and very helpful. Hotel is near a tram station and I recommend getting the day use pass for trams. You can get that from reception. Will definitely stay again

Partner

10/10

Exceptional

30 Dec 2023

Komal

Place was clean and staff was very helpful

Leisure Family

8/10

Excellent

20 Dec 2023

Verified traveler

Spacious rooms

The rooms are spacious and the AC was excellent, the breakfast was basic but overall loved my stay.

Friends_and_family Family

10/10

Exceptional

05 Nov 2023

Gennady

Я обычно в Цюрихе останавливаюсь в этом отеле. Здесь чувствую себя очень комфортно: хорошие завтраки, дружественная обстановка со стороны персонала.

Leisure Self

10/10

Exceptional

03 Nov 2023

Marc

nice location. good restaurant . friendly staff. easy parking

10/10

Exceptional

13 Aug 2023

Katrin

Great hotel, clean and friendly staff. Would highly recommend!

Leisure Self

10/10

Exceptional

24 Jul 2023

RODOLFO

Very modern and clean hotel. Beautiful. Godd staff

Leisure Friends

10/10

Exceptional

17 Jul 2023

Christine

Allowed to check in early morning after overnight flight.

Leisure Partner

10/10

Exceptional

05 Jul 2023

Michal

Excellent place

It was wonderful!! Excellent service, rooms, proximity to downtown, clean, helpful staff

Friends_and_family Family

8/10

Excellent

20 Jun 2023

ALEJANDRA

Easy acces to public transportation. Clean room. One room was old the other room was renovated.

Leisure Family

10/10

Exceptional

17 Jun 2023

Gregory

Excellent quiet place close to transportation, and walking distance to downtown.

Leisure Family

10/10

Exceptional

10 Jun 2023

Madonna

Amazing staffs and the hotel location is very accessible in the train,tram station and city center.

Friends_and_family Friends

8/10

Excellent

22 May 2023

David

A pleasant & quiet hotel in Zurich

A pleasant and quiet hotel at a reasonable distance from the city center and the lake.
The method of charging for breakfast about 25% more than at the time of booking is completely unacceptable, as well as the practice of not allowing days with and days without breakfast - will prevent me from returning to the hotel in the future

Friends_and_family Family

10/10

Exceptional

20 May 2023

Mickala

Very hospitable and very clean! Good location near public transportation

Leisure Friends

10/10

Exceptional

06 Apr 2023

Amar

Honestly I'm am very happy with my stay there,especially the location.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2022

anellys

We had an amazing vacation visiting Zürich. This hotel was amazing. From great location, walking distance to main things to clean great rooms, over the top friendly staff, delicious breakfast, lovely view.

Leisure Family_with_children

8/10

Excellent

24 Oct 2022

Ross

Its a nice hotel with good proximity to Zurich Lake. Breakfast is very nice and staff were attentive. Nothing other than a tennis court, so best to go walking if you want exercise. A nice quiet place.

Business Self

8/10

Excellent

23 Oct 2022

Jeffrey Adam

We stayed 4 nights at the Engimatt as a family of 4 (2 adults, 2 teen boys). The location of the hotel was great for us: close to the city center but in a quieter, more residential neighborhood. It's a quick and easy tram ride to Zurich HB....it's also walking distance from the Zurich Enge station where there are direct trains to Lucerne and other popular destinations. The Sihl City mall is nearby, including a large Coop grocery store and many restaurant options. The family room was perfect: a double bed and 2 individual twin beds. Staff were very friendly and helpful, including the front desk as well as the breakfast. Breakfast was excellent: lots of hot and cold options. The room includes a small fridge as well as a coffee maker. We enjoyed the patio off of our room: it faced a garden area with trees and was a nice spot to relax after a day of sightseeing. Overall we highly recommend Engimatt and would gladly stay again on a future visit to Zurich.

Leisure Family

4/10

Poor

02 Oct 2022

Natan

4-star no more!

The room was very outdated, the bathroom was clean but getting in and out of the bath was almost dangerous! (Definitely for elderly people). The shower head was small throwing water in all directions. Also, using shower curtain is unacceptable for a 4-star hotel such as the Enigmatt is supposedly rated. To sum up, maybe 4 stars in the past, not today. And one more thing, the fact that we booked the room via Hotels.com does not necessarily have to mean that you should place us at the worst room in the house (first floor adjacent to the elevator). If you don’t want Hotels.com customers then simply don’t offer a room on the website. This custom should stop!

Partner

10/10

Exceptional

04 Jul 2022

Rick

Quiet and Relaxing

Love the location away from Old Zurich and the tourists, but still only a 15 minute walk if you want to go to Lake Zurich and tourist sites.

Self

6/10

Pleasant

23 Jun 2022

Charanjeet

Expensive for what it offers - just nothing!

Leisure Family

8/10

Excellent

22 Jun 2022

Mr A

Very nice place.

8/10

Excellent

28 Feb 2022

Julia

Overall a pleasant experience.

Everyone was friendly, the restaurant is beautiful. The room was clean and nice, a little old fashioned for my taste.
I was still able to pick up my luggage at night which was great

10/10

Exceptional

27 Aug 2019

Verified traveler

The garden for breakfast is so restful. The staff are just great. Multilingual, helpful. At this hotel you feel like you are getting genuine personal service.

Friends_and_family Family

10/10

Exceptional

13 Aug 2019

Pavlos

Great hotel

Great hotel, lots of places to eat around, walkable distances to the lake. Rooms were clean, and the breakfast superb!

8/10

Excellent

15 Jul 2019

Verified traveler

Staff is professional, knowledgeable and courteous.
The property was renovated and modern with excellent air conditioners due to the excessive heat.
If I had a complaint, I would say the hotel is a little isolated from the tourist attractions.The main shopping/restaurants take at least 15 minutes to get there by reliable/regular trams.

Leisure Family

10/10

Exceptional

03 Jul 2019

Verified traveler

I’ve stayed at this hotel many time. I always enjoy it. The staff are very friendly and helpful. The rooms are comfortable and the location is perfect. They have a lovely dinning garden when the weather is warm too.

Business Self

10/10

Exceptional

01 Jul 2019

Verified traveler

Convenient and Very Welcoming

Great hotel with a fantastic staff and convenient location. Several very good restaurants within walking distance and easy access to the tram. Highly recommend

Partner