Name: La Reserve Eden au Lac Zurich
Address: Utoquai, 45, Zurich, 8008, CH

La Reserve Eden au Lac Zurich

Zurich · Switzerland

20 reviews shown

10/10

Exceptional

21 Jul 2026

Victoria

I can't imagine a better stay in Zurich. We walked, used the tram, or electric scooters to explore many wonderful activities---from a long, publicly accessible lake-shore to the old town to the museum. The staff was kind, helpful and as attentive as one could ask for. We loved the swim pass and basket with towels, flip flops, water and a summer read to grab from the front desk, then pop across the street to jump in the lake. And upon return on a hot summer day? Five or six ice-cream flavors from which to choose at the entrance to the hotel. Big windows, french doors and a deep tub all made for a beautiful room. Thank you....

10/10

Exceptional

10 Jul 2026

lilia

This hotel is AMAZING! Open the door to your room and see the glorious lake in its glory! Staff is perfect period. Everyone at the hotel is helpful and friendly.
We use the hotel electric water pedal catamaran. Which was included in our stay.
Walk everywhere from there.
We are definitely coming back! One of the best experiences ever.
Thank you la reserve Eden

Partner

10/10

Exceptional

22 Jun 2026

Okan

Top quality service. Helpful staff

10/10

Exceptional

29 Apr 2026

Jacqueline

Beautiful rooms. Helpful staff and great location.

Partner

8/10

Excellent

08 Apr 2026

Farah

Not up to par, was uncomfortable not fit for a five star hotel

10/10

Exceptional

15 Feb 2026

Maria

Great hotel

10/10

Exceptional

15 Dec 2025

Cami

Stylish, spacious, comfortable room. Great view of the lake. Fantastic location. Very welcoming warm staff, very helpful. Nice welcoming gift delivered to room. Chic hotel and staff. Construction was taking place down the road. Somewhat noisy at times outside. I was shocked at how inside none of the noise could be heard. Inside the hotel I immediately felt relaxed and pleased at the atmosphere. In our room as well could not here any external noise. Surprisingly fantastic. I hated to leave, we were very comfortable in our beautiful room. Lobby warm, elegant design.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Anna

All around great

Friends_and_family Family

10/10

Exceptional

13 May 2025

Kim

Excellent hotel, very attentive staff. Room was spacious, lovely view of the lake, with a balcony to sit out on & enjoy a drink. Half bottle of champagne and chocolates on arrival in room was a lovely surprise. Both Eden Kitchen & La Muña dinning was of a very high standard.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Brenda

Amazing hotel. Very upscale design. Staff very friendly. Rooftop restaurant is terrific.

Partner

10/10

Exceptional

29 Jan 2025

Alysia

Wonderful!

Leisure Partner

6/10

Pleasant

07 Jul 2024

Reem

It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV!
When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.

Business_and_leisure Self

10/10

Exceptional

07 Jun 2024

Lorenzo

An amazing hotel with exceptional client service . Would strongly recommend

Friends_and_family Friends

10/10

Exceptional

24 Sep 2023

Dayamis

Excelente!

10/10

Exceptional

01 Apr 2023

david

You must stay at this hotel as it is one of the only hotels that caters for all and gives more.
I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!!
Service , food , staff , and facilities are amazing and great location and amazing view of the river.
When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients.
Amazing !!!

Business_and_leisure Friends

10/10

Exceptional

19 Oct 2022

Mei Han

The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.

Leisure Self

10/10

Exceptional

01 Jun 2022

Peter

The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.

Leisure Partner

8/10

Excellent

01 Nov 2021

ANTONIO

We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor.
We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.

Leisure Partner

2/10

Poor

28 Oct 2021

Emmanouil

Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.

Business Self

4/10

Poor

20 Sep 2021

kimberly

Not worth it

The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.

Business