Hotel Old Town

8/10

Excellent

23 Jul 2026

Lawrence

A 3 star hotel with great location in old town area. Great steakhouse on property

8/10

Excellent

23 Jul 2026

Stephen

Perfect location in old town.

10/10

Exceptional

19 Jul 2026

Erica

Not just a clean and safe environment, but the staff went above and beyond to make sure we were well taken care of. The food was amazing!! The best steak we have ever had. Would recommend and stay again!

Family

6/10

Pleasant

14 Jul 2026

Judith

It was hard to find this hotel even with a taxi. It was very walkable to everything.

Partner

10/10

Exceptional

10 Jul 2026

Lawrence

Wonderful steak house at hotel. Very convenient location near railroad station

Partner

6/10

Pleasant

10 Jul 2026

Rebecca

The room was sufficient for a one-night stay. The air conditioning eventually cooled the room though it took a long time. There was noise outside the closed window until the noise ordinance curfew kicked in. The room was fairly clean though the decorative pillows were dingy and behind the furniture was dusty. The bath towels were not soft and there were some flies in the room (my window was open when I entered the room - I'm sure to cool it which was appreciated, but it did take some time - a few hours - to cool the room with the air conditioner). I was on the 3rd floor and if you walk down the staircase, it is very dark. An automatic light would be nice when descending the stairs. The location was convenient to shops, Old Town, and the train station.

Partner

6/10

Pleasant

09 Jul 2026

Paula

Convenient and close to train station.
Shower in our room was ridiculous.
It was like a tunnel to get into and the. Stand up in a very tight area.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Lynda

Room was very clean. Air conditioner was great as it was very hot outside when we were there

8/10

Excellent

05 Jul 2026

Stephanie

Good location, a bit shabby, needs an update, rather pricey, very limited breakfast choice.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Vanessa

Nice location, cold AC

10/10

Exceptional

05 Jul 2026

Mark

Air conditioning! The hotel has air conditioning which was greatly appreciated during a heat wave in Europe. Staff was very friendly and helpful. Breakfast was good. Centrally located in the \"old town\" and not too far from central train station. Easy access to transit system as well; although, we did not need to use any trams or trains as everything was within a mile of the hotel if you do not mind walking, which allows you to better appreciate the local life.

Partner

10/10

Exceptional

04 Jul 2026

Alaine

Great location. Property was well maintained and clean. Staff was friendly and helpful.

Partner

6/10

Pleasant

03 Jul 2026

Gloria

Restaurants near by, walkable to city

10/10

Exceptional

29 Jun 2026

Douglas

Super close to the main train station and right in Old Town. Access was a slight issue with the cobblestones. The restaurant was excellant - the best steak we have ever eaten!

Partner

8/10

Excellent

26 Jun 2026

Julian

Compact but functional. Air con was a bit noisy at night but it was 30 degrees out side so necessary for a good night’s sleep. Breakfast was ok and the location of the hotel was pretty good. Very near tram stops and bars and restaurants. 2 stops on the tram number 4 from Zürich HB which is handy if you have heavy bags and it’s stupidly hot.

Partner

4/10

Poor

26 Jun 2026

Badari

The hotel is a bunch of rooms on top of a restaurant. No lobby. You enter the hotel from an ally in the back; between trash bins, in the dark. Though there is an elevator from the restaurant to the rooms floors you are NOT allowed to enter from the restaurant. One time , when our key to the back door did not work and we tried to go in from the restaurant, the manager showed displeasure. When we explained, he said \"let me see\" and took our key, went to the back door, and tried it. So, this meant, I could not wake up a bit early and go to the \"lobby\" and work on my photos or something else; somy wife could sleep.

The manager is not at all friendly. When we checked in at 10am, we did expect not to get a room. He told us to leave the bags right at the entrance to the restaurant, literally 1 foot from the road. I objected that it was not safe for my laptop and camera in the backpack. He said \"in that case, take it with you\". When we were not happy, he called some help who took it inside. He said to come at 2pm. We were walking around the old town around 12pm and wanted to use the WC at 12pm and went in. He looked at us and said \"I told you to come at 2pm\" and we had to tell him we came for the WC.

He is not a good manager and he alone is the reason NOT to rent this hotel.

Breakfast was pathetic. Room had no proper supplies.

Room was clean, good a/c(outside temps in Zurich were 96F), location is perfect.

Partner

10/10

Exceptional

25 Jun 2026

Michelle

We had a tiny, well maintained and clean 4th floor room. The bathroom shower was small but functional. Air conditioning was great and much needed. We had no interaction with staff after check in other than the lady attending the breakfast buffet. Over all pleasant stay and convenient location.

Friends_and_family Friends

4/10

Poor

24 Jun 2026

Kelly

The AC was the only redeeming quality of the room. The maid was nice, however the staff was aloof. When asking about booking our early ride to the airport per their website description, they said ‘that’s not us’ (flat out lie) on the Expedia page where I booked and they ‘have never had an airport shuttle’. Both of these were clearly disappointing. The breakfast was lacking fruit. Bread/jam/undercooked eggs were dismal. The coffee was the one redeeming piece of the morning. I would not stay at this property again.

Family

10/10

Exceptional

22 Jun 2026

Laura

Staff were very helpful during check-in and out and the room was spacious and perfectly located.

Self

8/10

Excellent

22 Jun 2026

Richard

Small cute hotel‐--'-zzzz-

Partner

6/10

Pleasant

21 Jun 2026

SHAWN

Good location but small room with no real check in desk or staff (we checked in through the restaurant below the hotel). No parking close by if you have a vehicle. Does have and elevator and AC, which was great.

Friends

8/10

Excellent

16 Jun 2026

Craig

Poor internet which was surprising. A/C also worked very poorly. Great location & clean room.

Friends

10/10

Exceptional

16 Jun 2026

Stepehen

The staff were very helpful and allowed us to leave our bags there in the morning, as we had arrived in Zurich off the night train.
Room was very comfortable, overlooking a noisy Square, although once we'd closed the window we couldn't hear anything from outside.

Partner

6/10

Pleasant

15 Jun 2026

Kailash

Very small room with limited amenities. However, the location is prime...center of Old Town.

Friends

8/10

Excellent

07 Jun 2026

Cesar

The bathroom too tiny.

Family

4/10

Poor

06 Jun 2026

sylvain

le personnel étaient froid, pas de sourire.
chambre plus ou moins propre.
le déjeuner était compris mais très peux de choix.

Partner

10/10

Exceptional

04 Jun 2026

VERONIKA

Room was clean and sufficient size, staff was helpful and friendly… Location was very convenient too….

Self

6/10

Pleasant

03 Jun 2026

Candyce

The property is located perfectly in the heart of Old Town so location gets a 5 star. The room was clean and the AC worked, which was a blessing during our stay.
You have to enter/register through their steakhouse but after that they want you using the \"back door\". The fella that works there is cranky and barks at you if you come into the steakhouse. No ice for the room is available.
The elevator is very small so if you have lots of luggage or big bags it will be multiple trips up/down!
The shower door did not close which was a struggle to keep water off the floor. On the second day it didn't work at all so no showers. I tried to tell the gal at the desk but she didn't speak any English.

Friends

10/10

Exceptional

02 Jun 2026

DAVID

Centrally located in the heart of Zurich, hotel is above steakhouse restaurant. Breakfast included which was nice simple continental style. Would stay again.

Self

4/10

Poor

31 May 2026

Laura

This hotel is above a restaurant. It has no lobby. They have u use the back entrance to come and go. No one cleaned our room. There was no one to talk to talk other than the owner who was very arrogant.. The good aspects of the hotel was that it was clean, had good air conditioning and was in a great location in Old Town. I would not stay again .

Partner

8/10

Excellent

30 May 2026

Valerie

The room was clean, staff were pleasant, breakfast included was helpful. Located above a restaurant where we had breakfast.
Back stairwell was steep for anyone with mobility issues but overall a unique European experience. 8/10 rating from me.

4/10

Poor

28 May 2026

Darlene

This is hotel is extremely basic. It is above a restaurant. There is no lobby and they make u use a back door. There is a terrible breakfast. The owner is very arrogant and the only one to talk to. No one cleaned our room. Only good things was that the room was clean, the air conditioning was good and the location was great.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Adam

Clean room was larger than our Paris or Munich hotels. Food was fantastic at the restaurant, not cheap but excellent food. air conditioning was great and it was +30c. Definitely will stay again and eat here when in Zurich.

Partner

10/10

Exceptional

27 May 2026

Patricia M.

The hotel was surprisingly nice. It was strange to check in to the hotel in the restaurant and a back door takes you to the rooms. There is a back door entrance to use for coming and going. However you exit near the garbage! The breakfast was delicious and plentiful and the staff super friendly and helpful

Partner

10/10

Exceptional

24 May 2026

Melissa

Convenient location in Old Town. Quick walk to the train station. Lots of shopping and restaurant options right outside the door!

Partner

6/10

Pleasant

18 May 2026

Melissa

Our room on the 4th floor was adequate for a 1 night stay.
The room was very clean but very basic and in a good location for exploring the city, only 10min walk to Zurich HB

This hotel does not offer a front desk/ reception area. We seemed to be checked in by wait staff in the steak house attached.
There was no one to answer questions, or offer advice on what to see or do in the area. When I did ask one question, we were immediately dismissed because the waiter had to prepare the restaurant for the lunch crowd.
The room itself was basic but clean. Towels were ratty, pillows beyond flat

The entrance to the hotel is a little creepy. It’s located around the back of the building and you require the room key to open the door, or ring a door bell and the staff from the restaurant will let you in. When you enter the building, you go straight up the stairs or elevator…there is NOTHING hotel like about this place.

The hotel is ok for a quick stop or for someone very familiar with Zurich and does not need any guidance or advice about the town. It is a quick 10min walk from Zurich HB so that was nice.
Overall due to the lack of “hotel” amenities and a reception area with knowledge staff, I can only rate this a 3 star at best.

Family

10/10

Exceptional

15 May 2026

Nancy

The room was in a perfect location. Small but clean and breakfast was great!

Partner

6/10

Pleasant

14 May 2026

Dorothy

This hotel is nestled in the heart of the old city over top of a restaurant. The room was fairly dated, but was reasonably comfortable. It was surprisingly quiet, considering the location.

Self

8/10

Excellent

14 May 2026

Kelly

The biggest draw back was a noisy AC unit. The AC was needed but being woke up at 2am every morning to loud banging fan noise wasn’t much fun…. Other than that the room was nice.

Self

8/10

Excellent

11 May 2026

Monica

Air conditioning had to be continously emptied. Kind of a bummer

Friends_and_family Friends

8/10

Excellent

10 May 2026

Kimberlie

The curtains were hanging off our window. The shower you had to duck your head to get into it. We were on the top floor. Luggage storage was just on the stairs where people were going up and down so that wasn’t really the optimum. I like the location and the breakfast was excellent. The coffee and tea in the room there wasn’t any.

8/10

Excellent

07 May 2026

Diane

It was good!

Partner

4/10

Poor

06 May 2026

Edward

The hotel access was very confusing. Had to ring the door 4 times before anyone answered. Staff did not speak much English making it difficult to register. Room was clean but very warm. Tried using the AC but it blew directly on the bed making it impossible to sleep and the unit leaked water on the floor - making it slippery.

Friends_and_family Family

8/10

Excellent

05 May 2026

Jeanette

It was in the perfect spot to catch the tram. And in old town, it was convenient to everything. All buildings are old here, so expect it. They had a small elevator that could be accessed through the attached steakhouse restaurant, if needed, but the stairs worked fine for us. We entered through the back door to come and go which took us straight the stairs to our room.(This would not be an option for wheelchairs, as there are a few steps up to reach the elevator). Elevator access would have to go through the restaurant each time.
The included breakfast had nice options and they made a latte for us each day. It was a treat compared to regular coffee! The staff was friendly. Room was clean. It had everything we needed.

Partner

10/10

Exceptional

29 Apr 2026

Sharon

Great location on the pedestrian street. Room was a bit small but sufficient.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Evon

👍

Family

8/10

Excellent

28 Jan 2026

Shelley

The bedroom was minimal, and minimally equipped. We turned down all the heaters we could and the room was still hot. Check in was with restaurant staff. Great location. No airport shuttle as advertised on hotels.com.

Partner

10/10

Exceptional

23 Jan 2026

Marisa

Room was great and staff was friendly! Great location in Old Town.

Leisure Friends

8/10

Excellent

20 Dec 2025

Michael

perfect location for tourists. very friendly & helpful staff. efficient checkin and out. very good breakfast. bed is on the hard/firm side, something like a thin memory foam.

10/10

Exceptional

11 Dec 2025

Mark

Bar OK. Room and price was satisfactory.

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

Jacqueline

Room was decent, and staff was nice. Area is right in the heart of the old town. Walkable to historical attractions, churches, cathedrals, museums, shopping areas, restaurants, Christmas markets, etc.

Leisure Family

10/10

Exceptional

22 Nov 2025

PANAGIOTIS

Good location, clean room, good staff.

Business Self

6/10

Pleasant

16 Nov 2025

Cornelius

what a truly strange hotel. It sits on top of what looks to ne an excellent steak house yet you enter through an ummarked door in the back alley. There is no lobby, you sit at an empty table in the restaurant and fill out your registration then are hurried back into the dingy service area to an unmarked elevator and your room.


The room itself isnt bad, though negotiating large suitcases requires some finesse. Our room was on the front corner so had lovely views of the small piazza outside. the bathroom was quite small bit clean- toiletries had to ne put on a window ledge on the bedroom.

We were there for more than one night it may have annoyed me more; as it was I chalk it up to yet another quirky stay

Partner

6/10

Pleasant

05 Nov 2025

Alejandro

Nice staff, spartan room, in the heart of old town.

Business

10/10

Exceptional

03 Nov 2025

Danielza

Location
Location
Location

Leisure Friends

10/10

Exceptional

03 Nov 2025

James

Clean room, good breakfast, great location.

Leisure Partner

8/10

Excellent

29 Oct 2025

Danielza

Pros
Great location
Clean place
Gentle stuff
Cons
No lactose free milk
Late time breakfast 7:30 begging

Leisure Friends

10/10

Exceptional

28 Oct 2025

Sze

Friend staff. It was quick and smooth. Room was clean and love the location!!

8/10

Excellent

28 Oct 2025

Zarina

Great lication. Clean comfortable room and bathroom

Partner

8/10

Excellent

22 Oct 2025

Paul

The room was clean and the breakfast good. Staff were helpful. The main shortcoming was that the hotel played canned music at breakfast - I prefer quiet. They also did this in the evening (when it is a steakhouse), although we could have gone elsewhere to eat then. Also there is a public clock somewhere near which chimes the quarter hour and is not switched off at night. (Not the hotel's fault nor the fact of our not knowing that Swiss electric sockets are different from other European ones.)

Leisure Partner

2/10

Poor

20 Oct 2025

howard

The issue is that it this was NOT a hotel .
It is a few decent rooms above a steakhouse. There was no reception or lobby or night staff. Ideally i would like a refund, as this was advertised as a hotel but was just rooms above a restaurant.

10/10

Exceptional

20 Oct 2025

Jonathan S

Unusual in that you check-in with restaurant staff. Had to duck to enter the shower. Otherwise no complaints. Staff kindly loaned me a plug adapter (Switzerland is different from Germany which I didn't realize).

Business

8/10

Excellent

15 Oct 2025

Hee

Close

8/10

Excellent

15 Oct 2025

Manuel

The room was small but roomy enough for one person. I could not find a way to regulate the air temperature from the mini-split so I had to open the windows to get some cooler air.
Breakfast was quite nice with excellent coffee and eggs, bread, and yoghurt.

Business Self

10/10

Exceptional

11 Oct 2025

Cirilo

Lovely little hotel, very clean and comfortable, air conditioned and great location.

Partner

10/10

Exceptional

10 Oct 2025

Liz

The staff were friendly, the room was clean and comfortable, and the location was perfect. I would definitely stay here again.

Leisure Friends

6/10

Pleasant

09 Oct 2025

John

Rooms need maintenance, repairs.

Leisure Family

6/10

Pleasant

03 Oct 2025

Heather

Great location. You had to enter the restaurant to check in and to enter after that, we had to go through a back alley. Breakfast was included, it was fine. Beds were not comfortable. But location made it worth it.

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Sara

Good location in Old Town.
Had paid for B&B- told at check in that breakfast finished at 10.30am arrived down at 10am and was told breakfast ended at 10am.
Food was still laid out but we were not allowed to eat.

Leisure Family

10/10

Exceptional

29 Sep 2025

Marlon

Nice

Leisure Partner

10/10

Exceptional

24 Sep 2025

Fayse

Great location
Close to all you could need
Easy access, bus and train close

Leisure Family

8/10

Excellent

22 Sep 2025

Ernesto

Nice hotel in old town. Great staff.

Leisure Family

8/10

Excellent

21 Sep 2025

Steve

Good base to explore the city; good breakfast

Leisure Partner

8/10

Excellent

18 Sep 2025

Kelly

Affordable and clean

It was a bit of a walk from the train station, but not too bad as long as it's not raining. Room was clean and decent. The breakfast was continental. Buy an electrical adapter as soon as possible. What we brought from the U.S. was not compatible. Buy your Swiss travel pass at the train station upon arrival or online.

Partner

8/10

Excellent

15 Sep 2025

Pavel

Zurich

Absolutely great location. No doubt. Walkable distance anywhere, city transportation around the corner.
Noisy street. Windows seal the sound outside very well, but then there is no fresh air.
Breakfasts could be richer and they did not vary during the stay. Staff refused to service any drinks without ordering a steak....
Next time it will be different place.

Business

10/10

Exceptional

14 Sep 2025

Rose

It was very nice and close to everything

Leisure Partner

8/10

Excellent

09 Sep 2025

Vicky

Basic, standard, and facilities. Great location though

8/10

Excellent

08 Sep 2025

Spencer

Excellent location however the room is small for a couple. Room by the side of the square where outside dining tables are set is a bit noisy.

Leisure

8/10

Excellent

08 Sep 2025

Michael

Great location. Basic room but was clean and easy to walk anywhere. Walkable from Zurich HB

Business_and_leisure

8/10

Excellent

07 Sep 2025

Michelle

Zurich Old Town

Convenient location in old town . Clean room. Good breakfast friendly staff.

6/10

Pleasant

07 Sep 2025

Harleen

The staff was good. The hotel is in middle of Zurich old town which we already knew but what we didn’t know was we will have to smell weed whole night from the shops in the street. We couldn’t close the windows and switch on the ac because of small room and AC right above our heads. Breakfast was okay with not many options. It’s walkable to most places though

Partner

6/10

Pleasant

04 Sep 2025

Deana

Just ok, worked for one night.

This was our final hotel after 8 days in Switzerland. When looking for the hotel you’re looking for a restaurant as the hotel doesn’t have a traditional lobby. It has an elevator up to the 4th floor and the room had AC. To say the bathroom is small is an understatement, check out the picture. The breakfast was just ok, and didn’t start until 7:30. The hotel is in a good location, and less than a 10 minute walk to the main train station.

Partner

2/10

Poor

01 Sep 2025

Bassem

Can you imagine Hôtel room without a pox of tissues and no lobby and miserable shower and poor breakfast and bad customer services

Leisure

10/10

Exceptional

29 Aug 2025

Rachael

Very great hotel!

Leisure Partner

8/10

Excellent

28 Aug 2025

Gheza

Property is very conveniently located in the old town.. Staff is very nice and accommodating. Breakfast was included and it was very delicious. Expect a room in an old building, very simple but clean at a reasonable price. Suitable for short stays in my opinion. There are people walking around at night, making noise, but we were not bothered by it

Leisure Family

10/10

Exceptional

25 Aug 2025

Sophia

Nice

10/10

Exceptional

13 Aug 2025

Ross

Good clean and comfortable hotel. Good location

Business

10/10

Exceptional

25 Jul 2025

Joel

We loved our stay in Zurich, the hotel is in a perfect spot and it is nice and clean and had AC. As well as a very nice and intimate breakfast.

I accidentally left an ipad in the room and the staff was so accommodating, helping me get it mailed home. I appreciate it very much.

Leisure Partner

8/10

Excellent

22 Jul 2025

Anurag

Nice place to stay in old town. Quite walkable from the trains. The place was clean and people were friendly.

Cons: it’s really not a hotel, it’s Airbnb affiliated by the restaurant downstairs. There is no service desk

Leisure Family

2/10

Poor

07 Jul 2025

kyle

Did not share code until past midnight. Had to book another hotel.

6/10

Pleasant

28 Jun 2025

Donald

Central location but very noisy all night. No housekeeping and spotty wifi

Leisure Family

8/10

Excellent

28 Jun 2025

Linda

Not very accommodating I must say. Don't arrive early, they won't be happy with you, as if I can control the cruise ship bringing us to the city... There is no reception area, we were asked to leave our suitcases in the restaurant and go visit until check-in. Great location, some employees are friendly. After a 2 hour wait, we did get out room, probably because I was having an intense coughing fit (I got a cold on the cruise ship). Oh there are no English TV channels.

Leisure Partner

10/10

Exceptional

26 Jun 2025

David

Only stayed 1 night, but far exceeded expectations. Awesome location!

Leisure Family

6/10

Pleasant

22 Jun 2025

Paul

Basic but Reasonable for the price located right in the heart of the old town

Leisure Partner

10/10

Exceptional

14 Jun 2025

Virginia

Excellent location. The staff was extremely friendly and helpful. Everything was very clean and breakfast was delicious.

Leisure Family

8/10

Excellent

27 May 2025

Maureen

Room was as shown in pictures. Clean, no frills, great for an overnight stay. Convenient location and lots of dining options in the area. From Zurich airport take #10 tram to Central and walk 5 mins. Cobblestones streets so just be aware of that. Old town sites just a stones throw across the street by the river. I'd stay here again for short stay. Breakfast options were good. So close to Zurich HB (10 mins)

10/10

Exceptional

25 May 2025

Khongorzul

It was in the center of old town good place to stay and food also was good

Leisure Family

10/10

Exceptional

21 May 2025

LAUREL

Very friendly staff greeted me upon arrival and checked me in to my clean and comfortable room. Located in the heart of Old Town above a restaurant and down a cobblestone walk, this is a great option for a walkable stay (close to Kunsthaus and theatres). Breakfast was good, and the room was perfect for me as a solo traveler. Thank you!

8/10

Excellent

18 May 2025

Aleem

Clean small room for a short stay. Just overnighted in transit.

Leisure Partner

8/10

Excellent

16 May 2025

Sherry

Property was in a good area. However it was inside a restaurant and they didn't want us to enter and exit through it. Instead through a back door that had a bunch of garbage and construction junk around it. Lacking power outlets in room especially since I have a medical condition that requires power near the bed. Asked for an extension cord but they never provided one. Breakfast was a typical European style and quite delicious. Staff were pleasant.