Name: Ruby Mimi Zurich by IHG
Address: Beatenplatz 4, 4, Zurich, 8001, CH

8/10

Excellent

30 Jul 2026

Stephen

The hotel was very nice, the staff were super. The air conditioning was a bit anemic. The location is awesome.

We would book again.

10/10

Exceptional

29 Jul 2026

Peyman

Love it

8/10

Excellent

29 Jul 2026

Chad

Building and room was very nice, well equipped. Self serve check in was a little awkward but not a huge issue. Unless I missed it, it would be nice to be able to have that info needed provided ahead of time to save time. Overall a great hotel.

10/10

Exceptional

28 Jul 2026

Charleen

Hotel was in a great location right next to the train station and shopping. Clean and movie theater was cool

6/10

Pleasant

27 Jul 2026

Alireza

It is just okay not bad not good

10/10

Exceptional

27 Jul 2026

Brenda

Perfect location for our trip. Very close to the train and walkable area for sightseeing, shopping and dining. This was such a nice comfortable stay. Loved the movie theater. Cocktail lounge was fun and interesting. Small but functional room. Quiet for being in the city.

8/10

Excellent

26 Jul 2026

John

Air conditioning barely kept the room cool on a mild day. I wouldn't want to be in it on a hot day.Room windows did open to let in a cool breeze at night.

10/10

Exceptional

25 Jul 2026

EDILBERTO

Centrally located, near the airport and train station. Minutes from old town, restaurants and mayor shopping street.

10/10

Exceptional

25 Jul 2026

Hajrudin

This is great and modern hotel in the best location in Zurich.

4/10

Poor

24 Jul 2026

Anne

Expedia markets this hotel as 4-star. It’s indeed a “0” star hotel. It has no support staff, no phones and no one to call when you need help. The only “live” person is someone at a check-in counter at the bar. Before we went to bed, we needed help with the AC controller. I tried to no avail to call the listed number, but no one picks up that phone. Instead, I had to get dressed, walk down to the bar, where I was met by a defensive hotel employee who declared that this is a “0” start hotel and that there is no support staff or no one to call… and added it’s not the hotel’s fault that Expedia promotes it as 4-star. She did eventually come up to our room and help
With the AC.
In general, the hotel and rooms are nice, but the rate is pricey for a no staff hotel. (I did not even know that exists). And shame on Expedia for misleading marketing.

6/10

Pleasant

24 Jul 2026

Margaret

This hotel made the very odd decision to not have phones in the rooms, and to not even have a single one on each floor, by the elevator for example. The guest must therefore go down to the lobby for any request or question. I had to take the elevator down in my pajamas at one in the morning to ask how to turn the overhead lights off so we could sleep. This would seem like an obvious thing to figure out. It wasn't, as even the desk manager acknowledged as he rode up the elevator with me. He was perplexed why other guests had had the same question. I mentioned how odd and inconvenient it was that the hotel didn't have a phone in the room so I could have simply called down. He responded that it was a \"concept\" of the hotel to not disturb guests, and that most guests appreciated this.
When was the last time a hotel phone rang at an inopportune time and bothered you? My answer is never. How's this for a \"concept:\" put your guests' safety and convenience first.
And label your light switches if they're not intuitive. The manager pointed to four of them I asked about and said, \"oh ignore those. They don't do anything.\"
Note that the hotel has only queen beds which can't be separated. If someone needs their own bed this is not the hotel for you.
The room was very clean, nicely decorated, and was recently updated. Breakfast was very good, and coffee drinks were made fresh at the bar for each person. Hotel is centrally located and it's an easy walk to sight-see.

Friends_and_family Family

10/10

Exceptional

22 Jul 2026

Barry

Great location and super nice

8/10

Excellent

21 Jul 2026

Justin

Ruby Mimi is really well situated in the main shopping area and a short walk from the main strain station.
There is an excellent restaurant in same building as the hotel and guests get a 10% Discount. Breakfast was good although not included in our stay - 30 Swiss Frances per person.

Partner

8/10

Excellent

19 Jul 2026

Maria

There is air conditioning but does not cool the room enough and no ice machine. The room was cleaned daily which is really good. If needing to check-in early, hotel needs to be informed in advance; otherwise, hotel will not accommodate the request per my experience.

Friends

10/10

Exceptional

17 Jul 2026

Ravinder Kaur

The property was an old cinema before becoming a hotel. It is very quirky and the cinema room on floor 1 for guests is a nice incentive. Overall the position of the hotel is excellent right in the centre of Zurich. Shops restaurants Old Town are all 5 mins away. The only negative of the hotel is the breakfast they need to change the menu daily as the same offering is served everyday which can become boring to eat.

Family

10/10

Exceptional

17 Jul 2026

Tyler

Ruby Mimi was a perfect hotel for us. We were able to stay right next to the train station and easy walking around. The hotel was clean, with lots of amenities. I would recommend this property and would be happy to stay here again.

Partner

10/10

Exceptional

14 Jul 2026

Rebecca

Location is amazing! Two blocks from train station. Rooms are smaller but efficient.

Partner

8/10

Excellent

13 Jul 2026

Stella

The staff were very nice, rooms are super small. No refrigerator in the room. However the location was ideal

10/10

Exceptional

12 Jul 2026

Carolyn

Fabulous & beautiful hotel! Great location. Loved the atmosphere generally & the bar specifically.

Self

10/10

Exceptional

12 Jul 2026

Joseph

Excellent location and great stafff

Family

10/10

Exceptional

12 Jul 2026

Nicholas

Fantastic hotel in a great location, everything was walkable with public transport also right on the door step.

The staff were amazing and we enjoyed the style of the hotel and the rooms - we would definitely stay here again and hope to be back soon.

Partner

8/10

Excellent

12 Jul 2026

Anthony

This is a quirky hotel, in a great location and the staff (particularly Stella) were so helpful. Rooms are clean and functional.

Self

10/10

Exceptional

12 Jul 2026

Michael

Amazing staff, clean room, great bars and restaurant

Partner

8/10

Excellent

08 Jul 2026

Wisakasuta

Location is the best. It cannot get any better than this. It’s right around the corner from Zurich main Tran station and easy access to the river and lake. Small room but clean and sufficient for our day trip in the city.

Family

10/10

Exceptional

06 Jul 2026

Robert

Extremely small room. Be mindful of the corners of the bed they extend from the mattress and have sharp edges. The bed is lodged in the corner with the only place for luggage on the opposite side. I did some major damage to my shin getting my luggage to the opposite side.

Self

8/10

Excellent

06 Jul 2026

Deborah

We booked nest rooms and upon check in, the person told us they are on the 6th floor with a pitched roof. We asked about the next level room -comfort- and opted to upgrade. This room was more of a standard room. Small but no pitch. If you opt in for no housekeeping, you get two free drinks. We were only there 2 nights, so we did that. Right across the street from train station and walking distance to old town. Staff was nice and helpful.

Family

8/10

Excellent

06 Jul 2026

Carolyn

Our window shade was broken, and when trying to go to bed early, this was a problem. Was also disappointed there was no instant coffee or hot water pot.

Friends

10/10

Exceptional

06 Jul 2026

Danielle

Favourable addition to Geneva and very spacious room.
Wonderful breakfast with plenty on offer for GF and Lactose free.
Freshly made coffee to go too!
Service excellent as were all the team.
Excellent Location and highly recommended

Business

10/10

Exceptional

05 Jul 2026

Amar

Great hotel, great location.

Partner

6/10

Pleasant

05 Jul 2026

Seth

I hate the minimal air conditioning thing in Europe, I don't understand why progressives are obsessed with being miserable. Property and staff were nice, but over $600 USD was ridiculous. Started the movie in the included theater, but it just shut down half way through.

Partner

10/10

Exceptional

03 Jul 2026

Gary

Love the people who work there. Very friendly and helpful. It's a great hotel in a wonderful and beautiful part of Zurich.

Family

10/10

Exceptional

30 Jun 2026

Ronald

Staff are extremely friendly and accommodating, we were allowed to check in early!

Friends

10/10

Exceptional

26 Jun 2026

ALAN

N/a

Partner

10/10

Exceptional

25 Jun 2026

Isis

Muy bueno y my buena location, en el centro de la ciudad fácil para tomar todo tipo de transporte..habitación cómoda y linda. Staff my amable.
Muchísima seguridad en el hotel

Partner

10/10

Exceptional

25 Jun 2026

Susanne

Cosy room is cozy but we were only there one night so really didn’t need much space. Location is perfect!

Friends

4/10

Poor

25 Jun 2026

Heidi

Self check in is a bad process especially after long day from traveling - there is no phones in the rooms to call down. The two drinks for no clean service is ridiculous. AC is terrible in the rooms. They have you leave towels in the hall way. Location is great however.

Partner

8/10

Excellent

23 Jun 2026

Casey

Staff was excellent!! Very helpful and supportive room was ok but small. Old movie theater they turned into a hotel. Cool vibe.

2/10

Poor

19 Jun 2026

Linn

I stayed at Ruby Mimi Hotel Zurich by IHG in late April, and overall I felt the value was nowhere near commensurate with the cost per night.

The room was marketed as “cosy,” but in practice it felt extremely claustrophobic. There was barely any space between the end of the bed and the wall, creating a narrow passageway. At one point, my travel companion tripped and fell due to the tight squeeze.

Second, the room lacked basic amenities that you would reasonably expect at this price. There was no kettle and no mini fridge in the room. When I asked reception for a kettle, I was directed to the bar staff. I was told the only way to get hot drinking water was to retrieve it from floors 1–4, but I was staying on the 5th floor—so they declined to provide a kettle. Having to walk up and down multiple flights of stairs just to make tea is inconvenient at best, and at times feels like a potential health and safety issue.

I also spoke with another guest who had faced a similar frustration, including having to go to other floors to retrieve items (such as ice) for drinks.

For a hotel charging a premium rate in a major city, these are fundamental issues. I would not recommend this hotel based on the combination of the room layout and the lack of basic in-room amenities.

Partner

6/10

Pleasant

17 Jun 2026

Ivette

The room was extremely small. I booked a king-size bedroom, and I got a queen. They were “transitioning” in their system, and basically you have to check in yourself and even make your own key. There are no phones in the room, so you can’t call the front desk. The bar has good drinks but expensive. The bed was very uncomfortable. The shower/toilet is ridiculous. No privacy at all.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Eli

G

2/10

Poor

16 Jun 2026

Everett

Poor communication, lacking services, exploitative business practices. I booked two separate stays a few days apart and inquired whether I could store luggage at the property in between the two. They told me that wasn't possible, which was surprising, but ok. That was necessary for my itinerary so I requested a cancellation. They told me over the phone they would approve, so I submitted the cancellation and booked at another property. However they proceeded to reject the cancellation and then stopped answering my emails.

Self

10/10

Exceptional

15 Jun 2026

Caroline

Great location and wonderful ambience.
10/10 recommend as a spot in Zurich.

Friends

10/10

Exceptional

10 Jun 2026

RONALD

All great

10/10

Exceptional

10 Jun 2026

Steven

The place was very friendly and cordial. A bar that was very nice but you do have to order a double, no big deal just do it. The rooms were extremely clean and soundproof. I was very happy. Oh and a very convenient location.

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Timothy

The room design was a bit too clean no room for clothes and bags. Space in room 409 between door of bed and was dangerously tight. Considered redesign

Partner

10/10

Exceptional

08 Jun 2026

Rao

Close to the Train station. Clean property that focuses on self service.

Partner

10/10

Exceptional

08 Jun 2026

Barbara

Staff was excellent! Great location. Breakfast was nicely served.

Partner

10/10

Exceptional

08 Jun 2026

frank

Great breakfast buffet! Excellent location. Our room overlooked the river. The staff was very helpful.

Partner

10/10

Exceptional

08 Jun 2026

olukemi

Great location and friendly staff.

Friends

10/10

Exceptional

07 Jun 2026

Joanne

Great hotel in a great location. Rooms were clean and spacious. Very courteous staff. Delicious breakfast. Would stay again.

Partner

8/10

Excellent

07 Jun 2026

Sahar

Beautiful design and a great location, but \"lean luxury\" concept lacks basic comfort and service.

Apparently, this is a \"lean luxury\" hotel, which is something the staff should really explain to first-time guests. It turns out \"lean\" means no room phone, no room service, no fridge, no coffee/tea facilities, and zero amenities.

We booked this for an overnight layover after a frustrating flight cancellation. Exhausted from travel, the last thing we wanted was to do the staff's job by entering our own data into the system and activating our own room cards at check-in. We got the \"Cozy Room\" for our short stay, but it was incredibly small—the bathroom sink was literally out in the hallway. For $600/ night it's fair to expect a bit more.

That said, the breakfast was wonderful, and the bar/restaurant area is absolutely beautiful. Just be aware of what you are sacrificing for the aesthetic.

8/10

Excellent

30 May 2026

Konstantin

The hotel is nice and the staff is very polite and kind. However, I think there is room for improvement and the hotel should be more flexible for guests arriving in the morning and try to check them in earlier than the official time of 15pm.

Self

10/10

Exceptional

30 May 2026

Amanda

Convenient location, clean room and helpful staff

Partner

6/10

Pleasant

29 May 2026

Sarah

The rooms are ugly, poorly constructed and designed. I expected a lot more for this price. The room felt like a budget hotel.

Self

10/10

Exceptional

28 May 2026

Michael

Clean and tidy room. Great bar and breakfast area. Perfect location next to the river and train station.

Partner

8/10

Excellent

28 May 2026

Robin

The staff was excellent and helpful. The buffet was the same everyday. It was good but not excellent. The first 3 nights were not so good. It was the weekend and a holiday. Therefore, we could hear the sound of very loud motorcycles and sports cars until 3am. This was the only complaint.

Partner

10/10

Exceptional

27 May 2026

Tim

Early check in provided after arriving from States

Partner

8/10

Excellent

26 May 2026

ROBERT

Clean, central but tiny room

Partner

8/10

Excellent

25 May 2026

Valda Fernandes

Very good hotel, well located. I didn't like the bathroom, it was small and uncomfortable.

Family

8/10

Excellent

24 May 2026

peter

The bar is open 24 hrs. Hotel has a movie theater. The room light circuit is difficult to figure out. Activated by the room key turns all the lights on, but can't turn them off when you want to sleep. Strange

Friends

10/10

Exceptional

21 May 2026

Farah

I recently had the pleasure of staying at the Ruby Mimi Hotel in Zurich, and I can honestly say it was a fantastic experience from start to finish. Everything about my stay was super great!!!!!
I would highly recommend this lovely place.
❤️❤️❤️❤️❤️❤️❤️❤️

Partner

8/10

Excellent

19 May 2026

Chris

Nice hotel room, terrible check-in UI. Like a budget version of the (excellent) CitizenM process.

10/10

Exceptional

17 May 2026

Misty

I absolutely love that you could borrow a guitar and take it to your room. That was a fun experience.
Great hotel overall.

Partner

8/10

Excellent

17 May 2026

William

Pricy for what you get. Breakfast is so so for what you pay but you get good coffee. Showers are horrible in that water splatters everywhere. The location is great. Self check in made the place feel cheap but at least there was a person to help you there.

8/10

Excellent

15 May 2026

Stephen

Rooms small

Pet

10/10

Exceptional

15 May 2026

damian

Good

10/10

Exceptional

12 May 2026

Kamini

Perfect in all ways: location / cleanliness / easy check in / communication with the hosts / etc
Will definitely recommend to others.

Partner

10/10

Exceptional

11 May 2026

Lauren

They are very willing to speak English.
When bar is busy, service is slow.
However, buffet breakfast was fabulous.
Room was small, but very clean!

We recommend this hotel!

Partner

10/10

Exceptional

10 May 2026

Angel

Always stay here when visiting Zurich and will always chose this hotel. Reasonably priced, clean, and located close to main station.

Partner

10/10

Exceptional

03 May 2026

Justin

Nice room!

10/10

Exceptional

03 May 2026

Erin

Lovely hotel, good staff, nice breakfast! Perfect location. Bit weird how the shower and toilet are set up in the room, no privacy at all. Also the tea / coffee and iron are down another corridor, would be nice in the room. Otherwise excellent.

Partner

10/10

Exceptional

01 May 2026

JOHN PAUL

Great location. 1-2 blocks from the main train station (Zurich HB). Close to many restaurants and scenic spots. Easy train access to more dostant locations.

Self

10/10

Exceptional

29 Apr 2026

Jim

The rooms and staff were wonderful! I loved the location because it’s very close to the main train station in Zurich.

Self

10/10

Exceptional

27 Apr 2026

Shan Er

Bed could be moved closer to the windows to create more space to place luggage. The platform space near the windows were wasted.

Self

10/10

Exceptional

26 Apr 2026

Irineo

Nice and clean room

Partner

10/10

Exceptional

23 Apr 2026

Scott

The hotel was perfect. It was so cute and very different. The layout of the room was interesting. The only thing I think was kind of weird was that they gave us an option either to have one free drink or have the maid clean my room in the morning

10/10

Exceptional

23 Apr 2026

Kelly

I loved this hotel. My room was very clean and comfortable and I felt safe. The location is close to the train station. I would have enjoyed my stay more if there was access to a fitness center, but I took the stairs often and had lots of places to walk to.

Self

10/10

Exceptional

19 Apr 2026

Jose

Excellent service, arrived on morning flight and allowed to check in early and visit Zurich.

10/10

Exceptional

19 Apr 2026

Siti Shahidah

The room is clean. Breakfast with variety of pastries.

Partner

10/10

Exceptional

16 Apr 2026

Carla N

The hotel was great, close to the train station, shopping, restaurants. Our room was great, had a small balcony. The hotel is unique and onw of our favorites, will absolutely stay there again if we ever travel back to Zurich.

10/10

Exceptional

13 Apr 2026

Smruti

It’s modern and equipped with everything. The comfort was paramount. Staff was friendly and the breakfast was great. I would strongly recommend it. Also close proximity to shopping and dining

Family

8/10

Excellent

09 Apr 2026

klaudia

Convenient location. I would stay there again.

10/10

Exceptional

09 Apr 2026

Karla

It was a great location, close to the train station and all the nearby shops and restaurants. I enjoyed my stay and the room.

Self

10/10

Exceptional

08 Apr 2026

Rabia

Pretty cool hotel

10/10

Exceptional

08 Apr 2026

Jose

Great Hotel, excellent location, great staff

Partner

10/10

Exceptional

07 Apr 2026

SIMON

Great hotel! Perfect location if you are walking everywhere, very nice clean room and very quiet at night. Room is a little small but not a big issue. Only downside is there is no mini fridge in the room. Also, no phone to call front desk. But overall a must stay.

Partner

10/10

Exceptional

06 Apr 2026

yousef

Wonderful

Self

8/10

Excellent

06 Apr 2026

Brian

Could not adjust heating

Partner

10/10

Exceptional

03 Apr 2026

Geraldine Fiona

This hotel is quite unique. The atmosphere is lovely and the rooms, despite being very small, are very cute and cosy. The staff is very welcoming and friendly. The position is great! Would go back.

Partner

8/10

Excellent

03 Apr 2026

Rouzbeh

Great location and very central, walkable, close to old town, and the train station.

Self

10/10

Exceptional

01 Apr 2026

Ileana

Although our stay was just for few hours everything was excellent. We couldn’t eat at the restaurant, but the bar was open and had pizza. The service and the staff were awesome, very pleasing and attentive. We would like to stay there again to enjoy the city. 5 minutes walking to the Zurich HB station.

Partner

6/10

Pleasant

31 Mar 2026

dunia

La forma de hacer el check in es complicado

8/10

Excellent

21 Mar 2026

Theodore

Great location, super friendly staff, and the private cinema is a great detail

Partner

8/10

Excellent

21 Mar 2026

Asher

Great place to stay centrally located but not really worth the price

10/10

Exceptional

18 Mar 2026

Wyatt

The rooms are fully sound proofed to account for their vibrant night life scene downstairs. You are unlikely to find a hotel with a wider array of amenities, though maybe not the amenities you typically associate with hotels. It has great city views, and small but luxurious rooms. The location is also exceptional, right next to Zurich Main Station and in the heart of the Old Town

Family

10/10

Exceptional

17 Mar 2026

Bruce

Great location
Lovely amenities
Great eatin availability
Close to markets

Partner

10/10

Exceptional

16 Mar 2026

Debra

The hotel was brilliant. Great location, lovely rooms and a very comfy bed