Ruby Mimi Zurich by IHG

Switzerland , Zurich
Zürich, Beatenplatz, 4
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Debra

The hotel was brilliant. Great location, lovely rooms and a very comfy bed

Partner

10/10

Exceptional

15 Mar 2026

James

Great location with excellent options for dining and shopping close by

Family_with_children

4/10

Poor

11 Mar 2026

katrina

Small room, contributed to smack our legs into the bed. Okay for one night, we were not very comfortable. Weird room set up

Partner

10/10

Exceptional

10 Mar 2026

Craig

Great location to train station zurich hb

Partner

10/10

Exceptional

09 Mar 2026

bruce

Small room but efficient layout (creative use of space … almost like sleeping in the bathroom.. but it worked … for one person

Friends

10/10

Exceptional

07 Mar 2026

Donna

Right in the middle of everything Old Town Zürich. 💕
HB Train station, restaurants, Globus and many stores. 24 hour bar, breakfast is very good. Staff are super friendly and wonderful.
Highly recommend.

6/10

Pleasant

05 Mar 2026

Claire

The hotel was okay but quite pricey for the facilities and room. We were not aware that the bed would be on a raised platform - whilst not a problem for us, it might be for others if unaware. The room was very hot at night with no way to control the temperature other than opening the window. Check-in was a bit odd as you had to do this on an iPad and ‘create your own key’ - it would have been quicker for the staff member to just do it! It was okay overall. No kettle or fridge facilities.

Partner

10/10

Exceptional

05 Mar 2026

Harpreet

Great location. Easy to check in. Freindly staff.

Partner

8/10

Excellent

03 Mar 2026

rochelle

Check-in was smooth and breakfast was amazing! Ideal for short stay. Room was too small though clean and neat.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Andrew

Clean room, beautiful view. Really dislike the “self” check in.

Partner

10/10

Exceptional

26 Feb 2026

Carmelina

Excellent place. Clean, close to everything lovely staff and restaurant and bar are right downstairs. Definitely worth the trip.

Partner

10/10

Exceptional

22 Feb 2026

Michelle

Clean room, tasty breakfast, easy check in, great location

Partner

10/10

Exceptional

16 Feb 2026

Caitlyn

Clean, modern room, helpful staff, fantastic location. Just only wish there was a mini fridge.

Partner

6/10

Pleasant

09 Feb 2026

Robert

Staff were friendly and the facilities were clean. Location of the hotel is excellent. At (self) check-in information being requested from guests is excessive. Why does the hotel need the age of both the people staying and both passports when most other properties don’t ask the age and only require one passport? The room layout is idiosyncratic. The shower is in a separate glass enclosure but can only be accessed through the toilet. Only two tiny towels were provided. None of those quirks are fatal, though, just keeps you slightly off balance.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Lincy

Trendy hotel. Love hotel lobby and offerings

Leisure Self

10/10

Exceptional

06 Feb 2026

John

The staff was super friendly and helpful. The location of the hotel was perfect and I would recommend this hotel for everyone.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Yalda

Cute room and location was superb!

10/10

Exceptional

30 Jan 2026

Joseph

Great spot to be nearby everything. Room was comfortable and great! Staff was super friendly. Definitely would come back!

Leisure Partner

8/10

Excellent

25 Jan 2026

Dan

staff was lovely. rooms are clean, if not sumptuous.

Business Self

10/10

Exceptional

17 Jan 2026

Emily

Clean room, friendly staff. Couldn’t fault the location! A great stay

8/10

Excellent

15 Jan 2026

Iryna

The building is beautiful and well maintained. No gym is available on premises. Staff was great. Rooms are small. Location was the best

10/10

Exceptional

14 Jan 2026

Andreas

I could check in early. Staff is always super friendly and helpful

Self

8/10

Excellent

13 Jan 2026

RICHARD

Very walkable location

Friends_and_family Friends

2/10

Poor

10 Jan 2026

John David Andrew

Management was not able to creatively problem solve and/or was unwilling to change our reservation due to a serious family situation. All of our other hotels were accommodating and could figure out a way to honour our reservation for a later date despite it being made through Expedia.....Ruby Mimi did not make an effort. Very poor service.

Leisure

6/10

Pleasant

07 Jan 2026

Lavinia

We stay there a lot and usually we love it- this time was a little bit of a bummer because the hotel seemed dirty. The floors, the black carpets were cover in dirt, the bathrooms didn’t feel properly cleaned, and the lounge dining area had garbage bits all over the floor. I will Probably stay there again- but they should get a better cleaning team.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2026

Alban

Everything was perfect

Leisure Partner

6/10

Pleasant

05 Jan 2026

Yao

I don’t like this hotel, it feels like a hostel vibe, limited service and staffing, great location though

10/10

Exceptional

04 Jan 2026

Dzeni

Great stay.

Business Self

10/10

Exceptional

04 Jan 2026

percy

good clean well situated

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Ruth Marcela

Great stay! Friendly staff, good drinks, nice room, and perfect location.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Jim

Great location. Very nice rooms. A short walk to so much!

Partner

10/10

Exceptional

29 Dec 2025

Farasley

Exceptional location, spotless room and very friendly staff.

Leisure Family

10/10

Exceptional

27 Dec 2025

michael

The vibe and the bar staff are great.

Partner

10/10

Exceptional

24 Dec 2025

Maria

Clean room and very helpful and happy staff. Good start to our vacation.

Leisure Family

10/10

Exceptional

23 Dec 2025

stephanos

The rooms were very clean and spacious. The check-in was efficient and quick , although assistant was very friendly and welcoming.

Friends_and_family Friends

2/10

Poor

21 Dec 2025

Poorya

This place feels more like a college dorm than a hotel. While the front desk staff are polite, that is where the positives end. The management appears extremely cost-cutting, which is difficult to justify for a property marketed as a 4-star hotel. Basic amenities are missing—there is no fridge, kettle, coffee machine, or even complimentary water in the room. For families or anyone traveling with children, this is a very poor choice.

The hotel heavily promotes itself as environmentally friendly, yet its practices suggest the opposite. By not providing basic in-room amenities, guests are forced to use the shared “galley” on each floor for coffee and tea, where only disposable cups are available. This means every single drink results in unnecessary waste. Instead of reducing environmental impact, this system increases landfill waste and seems more like a cost-saving strategy than a genuine sustainability effort. A truly eco-conscious hotel would provide reusable (glass) options and in-room amenities to minimize waste, not shift the burden onto guests.

Additionally, there was no water provided in the room, and I noticed mold in the shower—both unacceptable for a hotel at this price point and rating. Cleanliness and basic comfort should be non-negotiable, especially for a property claiming 4-star standards.

Overall, I do not recommend this hotel. The star rating should be reconsidered—at best, this is a 3-star property and does not deliver a 4-star experience.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Artsvik

Enjoyed our stay. We will be back.

10/10

Exceptional

19 Dec 2025

Kristin

Friendly staff, excellent service- especially from barista, Xenia! Rooms and restrooms were all very clean.

Leisure Friends

10/10

Exceptional

15 Dec 2025

Andreas

Everything was excellent!

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2025

Brianna

Awesome location and clean room. Friendly staff!

10/10

Exceptional

12 Dec 2025

Brianna

Great staff and clean room!

8/10

Excellent

12 Dec 2025

Evan

Bar made an excellent Negroni. Service/presentation was excellent

Self

10/10

Exceptional

11 Dec 2025

Braulio

Rooms were just ok , a little small but everything was there

Partner

10/10

Exceptional

10 Dec 2025

Brian

Excellent location. One block from train station and tram stops

Leisure Partner

10/10

Exceptional

09 Dec 2025

Carlos

Excellent location. Nice staff. Excellent bar facilities.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Gaetan

The room was small but comfortable, clean, modern and well located. The linens were very nice and the bed was comfortable. Although well located close to the train station, it was quiet in the room. The staff were very friendly. We would definitely stay here again when in Zurich.

Partner

10/10

Exceptional

08 Dec 2025

Damaris

Great location and great staff

Leisure Partner

8/10

Excellent

08 Dec 2025

Jui Shailesh

Nice room

Leisure

10/10

Exceptional

06 Dec 2025

Carlos Manuel

Good location, great staff and excellent service

10/10

Exceptional

06 Dec 2025

James

Friendly staff. cool vibe, brilliantly central and convenient location, fun room.

10/10

Exceptional

02 Dec 2025

Alberto

Excellent

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Richard

Clean room, friendly desk staff, very good breakfast, centrally located near train station

10/10

Exceptional

01 Dec 2025

Colin

Room was nice. Great location with a quick walk to Old Town or main train station. Staff was great. Our flight was delayed so we missed a night in Zurich. Staff felt bad for us so we were upgraded.

Shout out to Nelly at the front desk. Really sweet and helpful.

Excellent all around.

Leisure Partner

8/10

Excellent

27 Nov 2025

Cecia

Just enough room for one luggage and one person. The set up is definitely unique.
I stayed in the 6th floor and overall, everything was ok, I was expecting a better experience similar to staying at hotels within the same price range.
Location is great, you’re feet away from everything, speciality the train station.
The staff was very nice and professional.
The breakfast was ok.

Leisure Self

10/10

Exceptional

25 Nov 2025

Ivana

Did not have breakfast at the hotel, too expensive

Leisure Family

10/10

Exceptional

24 Nov 2025

Farzad

Clean, silence, convenient

Leisure Partner

10/10

Exceptional

24 Nov 2025

Dominick

nice place. good value and nice rooms and of course nice staff

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

Stina

Lovely hotel in the heart of Zurich, walking distance to the Train Station. Cute and lovely bar - front desk and super friendly staff! Can highly recommend!

Business_and_leisure Friends

10/10

Exceptional

18 Nov 2025

Julie

Lovely room, although compact, it didn’t matter as it was so beautifully designed. Immaculately clean. No tea and coffee making facilities in the room but there is a galley on most floors with a hot drink selection. Loved that the hotel had its own cinema. Breakfast was plentiful and very good quality.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Allen

I loved everything about my stay.

Self

10/10

Exceptional

13 Nov 2025

Ian

Centrally located to the train station and old town. The room was clean and an excellent stopping point for two nights.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Dan

Location is superb. Rooms are tiny. We came for a week and the rooms don’t have a wardrobe or even a shelf to put clothes on. We were moved from one room (112) to another (437) slightly larger. Still no storage whatsoever. Rooms were not made when requested. Staff very friendly.

Partner

10/10

Exceptional

05 Nov 2025

Jane

Room was very clean and neat. Small but had everything we needed. The location is perfect. Close to the train station shops and restaurants

Leisure Partner

8/10

Excellent

29 Oct 2025

susan

The room was clean but I wasn’t crazy about the sink not being in the bathroom . Staff was great , movie theatre was a cool concept. I felt very safe in hotel. Shower was very small . Very nice bar /restaurant .

Leisure Friends

8/10

Excellent

29 Oct 2025

Jet

We did not have breakfast at the hotel. The bar was nice and the stuff very attentive and friendly.
Be aware is a very self service hotel, which we had no idea.
The check in is at the Bar area, and there is no phone in the room to call for assistance. The rooms were clean and well equipped. It was a bit of an odd hotel experience but overall it was good and I would recommend.

Partner

8/10

Excellent

28 Oct 2025

Randy

Great location and affordable. Does not have coffee inside the rooms

Business

10/10

Exceptional

28 Oct 2025

Linda

Good overall hotel- very convenient! A little smaller rooms but I think what is standard for Zurich. Overall a good experience!

Leisure Friends

10/10

Exceptional

28 Oct 2025

Mike

Clean and staff was very friendly

10/10

Exceptional

27 Oct 2025

Paul

Great hotel. Rooms are small for the price but very well laid out and comfortable. We stayed in much larger rooms in other hotels on our trip that were far less enjoyable! I have no difficulty recommending this hotel to other travellers.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Roger

Overall the hotel was fine, but we wouldn't have picked it if we had known howit didnt fit. The room was extremely tiny and the \"little things\" like coffee/coffee maker, phones in the rooms, internet (they have it but its horrible), etc they did not have. The bar and restaurant are nice though.

Partner

10/10

Exceptional

25 Oct 2025

joe

Great location, very clean and wonderful customer service.

Family

10/10

Exceptional

24 Oct 2025

Jayash

Nice rooms, with common facilities like water refill & ironing board etc on each floor. Very conveniently located near the train station and plenty of bars / restaurants walkable. The hotel bar is open 24x7 and has great service

Business Self

8/10

Excellent

24 Oct 2025

Emma

Great location. Clean rooms. Rooms are very small and only just fit 2 people with a suitcase each. Fine for a one night stay and the convenience of being near the station is worth it.

Leisure Family

10/10

Exceptional

24 Oct 2025

Horst

A great hotel in a perfect location. It is centrally located in Zurich, close to the main train station, the lake, and many museums. The room was excellent, especially the bed, which was super comfortable for us. Due to its central location, we were able to walk everywhere, and it has excellent access to public transportation when we wanted to see other places. There are plenty of dining and shopping options around it as well. I can only highly recommend it.

Leisure Partner

2/10

Poor

21 Oct 2025

Pete

No gym - when I enquired reception told me the affiliated gym didn’t open till 8.30am, which on a Tuesday was incorrect, so I missed it. A hotel with this rating should have their own gym, rather than have access to a third party at a cost of CHF 20.

Breakfast was very limited, 15 different flavours of jam but no hot breakfast. It’s done on the cheap. Also no table service on coffee, you have to queue up.

This is really a 2* hotel. I won’t be staying again.

Business

10/10

Exceptional

20 Oct 2025

Shelley

This hotel was in a great location, had terrific service, and the room was nice for two of us. It was near the train and near the water and Old Town. The staff were very helpful and nice. There was a bar and restaurant that looked good Altho we didn't eat there. We hiked zermatt and mt Rigi which were easy to get to by train and boat. (Zermatt is far!). We loved this hotel and would stay here again!

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Joseph

Rooms are on the smaller side but nonetheless well appointed and efficiently designed. Staff are friendly and helpful. The hotel is only minutes away by foot to banhofstrasse, river/lake, and the main train station, but it doesn’t look and feel dodgy.

Self

10/10

Exceptional

19 Oct 2025

Tammie

Rooms are a little small but the experience was great! Wonderful staff at check in!

10/10

Exceptional

17 Oct 2025

Andrew

Simply an amazing hotel. Centrally located. They cater to any need you have.

Business

8/10

Excellent

16 Oct 2025

Shane

Small room, good location.

8/10

Excellent

14 Oct 2025

Janet

Clean rooms good location

Leisure Partner

10/10

Exceptional

13 Oct 2025

Lynda

Excellent Hotel

Leisure Family

10/10

Exceptional

11 Oct 2025

Richard

There are so many wonderful things to say about this hotel. From the cool, movie theme decor to the friendly and welcoming staff to finally the great food and drinks. The hostess gave us perfect suggestions to enjoy our first time in Zurich and we feel we made the most of our visit there. The room was clean, the bed was comfortable and definitely get the breakfast there. The food was fresh and delicious. We would 100% stay here again and would highly recommend it to anyone!

Leisure Family

10/10

Exceptional

10 Oct 2025

Jane

This was a wonderful place to stay.

Leisure Family

8/10

Excellent

10 Oct 2025

Steve

We love the Ruby hotel brand, my only reservation is their rooms do not come with refrigerators. Please do your due diligence when booking for your needs. Other than that a wonderful and fun experience at Ruby!

Business_and_leisure Family

6/10

Pleasant

09 Oct 2025

Karel

Good location. Bad pillows and mattress.

Friends_and_family Friends

10/10

Exceptional

08 Oct 2025

Michelle

Jasmine was eonderful

Leisure Friends

6/10

Pleasant

05 Oct 2025

Patrick

Overpriced for an exceedingly small hotel room. The glassed in shower jutting out into the hotel room, while marketed as stylish / boutique was really a way to cram in more rooms per floor. The stand alone sink IN the hotel room rather than in the bathroom is another indication they hadn’t allocated sufficient living space per room. It was ok for a couple of nights, but there were likely better options. Do your due diligence before settling on this hotel. Convenience to the train station is all that it has going for it.

Leisure

10/10

Exceptional

04 Oct 2025

Marcia

Great staff and accommodations

Leisure Partner

10/10

Exceptional

04 Oct 2025

Brittany

10/10

Exceptional

03 Oct 2025

Tat Lee

Walkable distance to train station.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Donna

The Ruby Mimi in Zurich is close to the train station, in the middle of the Old Town area, and convenient to most of the top areas if interest. The staff was extremely welcoming and the room was clean, spacious and bright. We enjoyed our stay and would come back.

Leisure Family

8/10

Excellent

02 Oct 2025

Lowell

Very snarky clerk (guy) at check-in. Would recommend getting rid of him-
We stowed our bags and fortunately female clerk reassigned our room to 5th floor suite.
Loved it. Great view of historic district and very spacious. Zero on parking. Breakfast was good.
No sauna or workout room. A lot of dining options in the area.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Tiffany

fantastic location

Partner

10/10

Exceptional

27 Sep 2025

Ajay

Clean room. Excellent location.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Emad

Great boutique hotel by the river

Leisure Family

6/10

Pleasant

26 Sep 2025

Michael

The hotel was a great locations few minutes walk to Zurich HB. The Staff were helpful. But no restaurant in hotel. They do serve a good buffet breakfast in the bar area. Room is very small and no drawers in room.

10/10

Exceptional

25 Sep 2025

Leah

This hotel is perfect. I took the train in from the airport and walked just a few minutes to a quiet street to find Ruby Mini. The staff is so friendly and helpful. It’s centrally located with everything you need and the rooms are spacious, clean and welcoming. It has a fun and young vibe to it that made my trip to Zurich feel homey and safe. I would definitely stay here again and glad I found it for my first time there.

Leisure Self

10/10

Exceptional

25 Sep 2025

Gabriel

Great comfortable room, clean and top line amenities. Great staff and building, fun bar as well

Leisure Family

10/10

Exceptional

25 Sep 2025

Jennifer

Perfect location and wonderful staff and cocktails