Arlette Am Hauptbahnhof

6/10

Pleasant

16 Jul 2026

Scott

The breakfast buffet was supposed to be included but they give you a voucher for the cafe next door with minimal options not even a juice in the morning. Very disappointing. The location is great and the entire hotel needs to go through a remodeling. Everything is just too old. There is no receptionist after 8:00 pm till 8:00 in the morning. There is a call system to talk to someone and I needed to get in because I didn’t have the code. The guy who answered the call had major attitude problems.

Self

10/10

Exceptional

13 Jul 2026

Tara

Great and convenient hotel! Close to train station! Walked everywhere!

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Robert

Just an overnight stay, but everything was fine and no problems. A very convenient location for both the station and eateries.

Partner

6/10

Pleasant

10 Jul 2026

Philip

Lovely, clean room. Breakfast was in the cafe next door due to hotel renovations and that was OK, despite a lack of choice.
However, check-in when the desk is not manned after 20:00 was difficult and unintuitive. We had to rely on a staff member who only spoke through an intercom. It took a long time to figure everything out and I could hear the staff getting frustrated with us. Not what I wanted after a long day of work. I was very close to looking for another hotel.

8/10

Excellent

08 Jul 2026

Anita Colleen

The location was excellent. It was clean and the price good. Office staff was helpful.

Family

10/10

Exceptional

24 Jun 2026

Judy

Great air conditioning, perfect location just steps from the train station, river, restaurants, Old Town.

Family

8/10

Excellent

21 Jun 2026

Lakshmi

Stayed here for three nights during our trip to Switzerland starting with Zürich. Location is good walkable from Zurich HB and took around 15 min with rolling suitcases, the inconvenience is the construction work going in front of the station. Hotel room size is ok with few suitcases lying around. Good budget hotel. Breakfast was included in our booking but problem is, it is provided in the next door cafe. No choice, croissants, butter, jam, scrambled eggs and coffee. Same everyday :( , plus are closed to station, and restaurants and shopping streets. Btw shopping area closes quite early may be by 7 or 8 in summer time !
Overall stay was good.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

James

Short walk from the main train station. Close to tram stop. Room chosen was perfect for one person.

Self

10/10

Exceptional

05 Jun 2026

Larry

Our room was very clean and well maintained. Although small - as are most European hotel rooms - the design was very good. We were thankful that the room had a shower stall and not a bathtub since I am mobility challenged. The bathroom was small as well but, again, well designed. Our room also had air conditioning which is often not available in hotels in or near the Old Town area due to covenants.

Partner

6/10

Pleasant

02 Jun 2026

Catherine

This hotel comes with pros and cons. Pros - close to the train station and the Landesmuseum,; very clean; friendly staff; comfortable bed; has aircon and a fridge. Cons - very dated decor circa late 1980s/early 1990s; breakfast is in the bakery next door - we didn’t realise this on booking - not a buffet but the food provided was good; our room looked onto a public stairway so was a little noisy and not very private but bearable as we were not staying over a weekend; the curtains were blackout but too short which defeated the purpose; the hairdryer is beyond useless- think hose with narrow blower on the end! Very old fashioned- ours kept coming apart at each use making it difficult to use - this really needs to be replaced for a more reliable modern style. We did report this each day and were told the owner is aware they need to be replaced. Otherwise it is a good value hotel for the centre of Zurich.

Partner

8/10

Excellent

02 Jun 2026

Anthony

The ac was cold enough. The shower was hot enough. The bed was comfortable enough. The toilet was tiny and was not very comfortable to use.

Family

10/10

Exceptional

31 May 2026

Conor

Great location. Exactly what you would expect for a basic hotel (in a good way)! Staff were very kind and helpful

Self

6/10

Pleasant

30 May 2026

Christopher

No issues. Good location. Nice staff. But the room was small and the hotel is pretty dated.

10/10

Exceptional

28 May 2026

Jolyne

Very cute and simple room! The staff was very helpful when needed and the added on breakfast was great! The location makes traveling very easy and convenient!

Self

8/10

Excellent

27 May 2026

Jean-Guy

Great location minutes from the train station and the Old Town on foot. Helpful service from the front desk. Sadly, we did not get the chance to try their breakfast with the kitchen undergoing work. The place next door they asked us to use instead only rated ok. Otherwise a great place to stay in Zurich at a very decent price.

Family

4/10

Poor

23 May 2026

Richard

Old hotel that hasn't been updated. Old furnishings, small room, for ridiculous price. Noisy location next to extremely busy alley, where thousands of students from three nearby universitys use from 7am until late night. Could hear loud talking, laughing, and screaming all the time. Book elsewhere!

Partner

10/10

Exceptional

23 May 2026

Marina

Incredibly friendly reception and housekeeping staff, super clean rooms, charming older hotel but so well located and again, hospitality at its best. And lovely bakery just downstairs next to the hotel - morning coffees and Gipfelis guaranteed ;)

Self

10/10

Exceptional

21 May 2026

Roger

This was a great accomodation for a one night stay. It was within easy walking distance of the railway station, the staff very friendly, helpful and accommodating. The room clean and comfortable. Would recommend this property.

Partner

8/10

Excellent

13 May 2026

Yanil

Location is gold

Partner

8/10

Excellent

13 May 2026

Marc

For a 2 start property is was very clean, comfortable and well maintained. Staff were friendly and helpful.

Self

10/10

Exceptional

12 May 2026

martha

Great

Friends

10/10

Exceptional

09 May 2026

Robert

Excellent front desk staff - Manfred & Jakub. They were friendly, helpful, and accommodating.
Room was clean. Liked that we had clean, soft towels. Bedsheets and comforter were also clean and comfy.

Partner

10/10

Exceptional

04 May 2026

Daniel

The location was an easy walk from the train station. The staff was fantastic! The recommendations for lunch and dinner were perfect.

Family

10/10

Exceptional

03 May 2026

Kelly

GREAT hotel! If I ever get back to Zurich I will be staying there again! It had charm, conveniences, was clean, and had everything we needed. What a fun place!

Family

10/10

Exceptional

01 May 2026

Elizabeth

Very clean and comfortable . Excellent location. Staff very helpful and friendly

Friends

10/10

Exceptional

01 May 2026

Julia

Good location near public transport, easy to find late at night! Nice easy walk along river to the old town.

Room was small, clean, decent bed , good quality linens.

Electronic check in, and late
night automated entry worked well.
Staff were helpful and friendly.

Friends

10/10

Exceptional

27 Apr 2026

Kevin

The location was very convenient and close to the city and transportation. The room was small but quiet.

Self

10/10

Exceptional

20 Apr 2026

Duane

Very convenient location for train buses and shopping. Staff very nice and room and hotel very clean

10/10

Exceptional

19 Apr 2026

Andy

Excellent location to see Zurich. Very clean room with a comfy bed and luxurious linen. Staff very helpful and the bakers next door do the best chocolate croissant and coffee in Zurich.

10/10

Exceptional

17 Apr 2026

Kevin

NA

Partner

10/10

Exceptional

11 Apr 2026

Jacob

Clean room. Walking distance from Zurich central train station. Simple but nice breakfast. Friendly staff. Would stay again.

Family

10/10

Exceptional

01 Apr 2026

Jay-Louise

The room was nice small but for one person, it was fine clean they could update the hairdryer but other than that everything was great

Self

10/10

Exceptional

19 Mar 2026

CHARLES

Very nice small hotel with excellent staff. Located just a five-minute walk from the train station and downtown attractions. The man at the front desk couldn’t have been more helpful with directions, advice, solving little problems, etc. Rooms are small and spare but quite adequate and comfortable.

Friends

6/10

Pleasant

13 Mar 2026

alnoor

Hotel needs more electrical outlets in the room!!
Maybe a tea and coffee maker would be appreciated!!

10/10

Exceptional

08 Mar 2026

Gary

Service was excellent, both friendly and accurate. The hotel is very well located especially if you are traveling by rail. As you would expect, the rooms are on the smaller size and slightly dated, but perfectly fine for a 2 to 3 night stay.

Family_with_children

10/10

Exceptional

07 Mar 2026

John

Convenient location near to the central bus station. The hotel room was comfortable. Good kebab restaurant next to the hotel. Was great for an overnight stay.

Self

10/10

Exceptional

16 Feb 2026

Jennifer

I will be recommending this hotel to anyone considering a trip to Zurich. I travelled with my husband and 5 year old son. Not only is this hotel one of the most reasonably priced in the city, but it is situated in a prime location for exploring all of Zurich’s attractions and is a 2 minute walk from the train station. The hotel itself is basic, but very clean, and has everything you need as a base to explore Zurich. The hotel decor is dated, but we loved it, as it added character and had retro charm. The hotel staff were so welcoming and could not have been more accommodating. The receptionist was wonderful with our son.

Our room was on floor 5, which meant climbing a lot of steps to get to the room. This wasn’t a problem for us, but there is a lift you can take, however it is very small and would only be able to take a few people at any one time.

Each morning we went next door to the bakery for breakfast. The eggs were some of the best I’ve had, including fresh pastries and bread rolls. There is also a choice of jams/honey to accompany your breakfast. Before leaving the hotel each morning we were greeted with reception offering us bottles of water to take with us and fresh fruit. I would not hesitate to return here again in the future.

Leisure Family_with_children

4/10

Poor

24 Jan 2026

emma

Reception staff were excellent , however our room was noisy due to noise from the street / poor glazing. The heating in the room didn’t work and nor did the electrics on the back wall . A real shame as staff, cleanliness and location excellent

Leisure Family

10/10

Exceptional

22 Jan 2026

Robert

Very friendly and accommodating staff. The fellow at the front desk was very friendly and always greeted us as we came and went. The housekeeper lady was very friendly and took care of our laundry in record time and with great care. Couldn’t recommend this place more.

Leisure Partner

8/10

Excellent

08 Jan 2026

Rachael

The hotel staff were very kind and helpful. The room was quite spacious but a bit outdated. The location of the hotel is a quick 6-7 minute walk to the main train station. There is a nice cafe right next door. We would stay again for sure.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Carlos

This little property was amazing. The hotel is old, but well kept. The room was small, but very comfortable, clean and quiet. Located less than 10 min walking from Zurich main train station and only 15 min walking from the old town. The front desk people were very helpful and friendly. There is a great cafe restaurant next door for breakfast or lunch.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Mutsumi

Very close to train station. Hotel contracts with cafe next door to take care of breakfast. Very good food,but limited options. But we enjoyed it.

Leisure Partner

8/10

Excellent

18 Dec 2025

Leonard

Staff at reception were excelent
Room needs an overhaul. Looks like they are startng maintenance at them.
Shower was great

Leisure Family

6/10

Pleasant

17 Dec 2025

Anne

They are using the cafe next door. The breakfast would be a coffee and pastry. I did not get the breakfast, so I can't comment on quality.
My room had no heat. The desk did send me an electric radiator which helped some, but it was a good clothes warmer.
The hotel is 3 blocks from the main train station

10/10

Exceptional

15 Dec 2025

Glen

The room was spotless and all the staff were very welcoming.

Partner

10/10

Exceptional

12 Dec 2025

Richard

Clean room, quiet and staff, proximity to train station and city center

Business

10/10

Exceptional

09 Dec 2025

Zhao

clean room，friendly staff，nice location

Business Self

10/10

Exceptional

08 Dec 2025

Hemsa

Location, condition, easy check in / out,

Self

10/10

Exceptional

07 Dec 2025

Kristina

We started for one night there, very convenient to walk to the train stations with luggage. loved the pillows and blankets in the hotel. Walkable to old town, many dining and shopping in the area. Helpful stuff. At night you have to scan your keys to walk in.

Leisure Friends

10/10

Exceptional

04 Dec 2025

Laetitia

Great small hotel right at the train station, super convenient. Nice staff

Business Self

10/10

Exceptional

20 Nov 2025

MAGALY

The location of the hotel is great. Really close to the train station.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Gregory

Convenient location

8/10

Excellent

31 Oct 2025

Jayash

Room was Compact & perfect for the solo traveler. Quick Walk to the train station for all connections. Street noise is a thing if you are sensitive sleeper, not often though .. relatively quiet.
After hour check-in is automated, was smoother and safer than I expected.

Business_and_leisure Self

8/10

Excellent

15 Oct 2025

Guylaine

Excellent location!

Leisure Partner

8/10

Excellent

06 Oct 2025

Andrew

Pros: Close to Hauptbahnhof (though you need to carry suitcase up stairs in front of hotel) | Comfortable bed | Power sockets were in the right places | Complimentary water | Included breakfast from cafe next door was tasty

Cons: No reception after hours (though there is an emergency phone number) - should have been notified of after hours access code prior to check-in | Safe could be more modern (but it did the job) | Interior is a bit old - USB power sockets could be installed

Leisure Self

8/10

Excellent

06 Oct 2025

Marshall

Hotel’s location is ashort distance away from the train station. Passageway to the hotel was dimly lit at night, but not a problem. Only difficulty was in finding hotel’s location on the 1st day. Good baslc breakfast from nearby bakery.

8/10

Excellent

06 Oct 2025

Gyongy

We were unaware of an airport shuttle? Arriving after 8:00 p.m. was a bit difficult. We were, however, finally able to follow the steps to open and get our keys. It was very helpful that a young couple was coming out and could help us. Also thoughtful and helpful was an envelope with our name with a key! It seemed very early to have no staff available. Next day staff person was wonderful and we enjoyed our stay.

8/10

Excellent

05 Oct 2025

Jackie

Staff are good, affordableish for Zurich.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Darlene

Clean, staff was excellent, breakfast was available. Convenient location

Leisure Friends

10/10

Exceptional

27 Sep 2025

Elizabeth

Quaint hotel, and the staff was so helpful!!! It has an excellent location! Great breakfast place nextdoor!

Leisure Friends

10/10

Exceptional

25 Sep 2025

Jeremy

Automated check in was easy, although reception is also staffed from 8-8. Clean cozy room. Good selection of TV channels. Great location!

Self

10/10

Exceptional

20 Sep 2025

Brian

Friendly & accommodating staff

8/10

Excellent

20 Sep 2025

Seth

Close to everything - museums, restaurants, train etc.

Leisure Family

8/10

Excellent

16 Sep 2025

Daniel

Arlette Hotel was one of the more affordable hotels in Zurich that I selected.
PROs: Within 5 min. walk from the Central Train Station and Landesmuseum. Warm welcome from Jacob, and nice chats + tips from Manfred, a friendly resourceful young man. Room has everything that a single travel needs. AC is available despite non-avail. listing.

CONs: Room is old. AC is noisy. Bathroom needs more lighting. Bed is placed near table - be sure to move bed away or you'll bump your head on the table edge. Buffet breakfast is temporarily UNAVAILABLE despite listing. I was issued a daily voucher with SAME menu per day at the next-door Cafe with some non-English speaking ladies - that means just ONE coffee, ONE everything, NOT a buffet. This hotel losts one star due to this.

Leisure Self

8/10

Excellent

14 Sep 2025

Odalys

Convenient Stay at Hotel Arlette am Hauptbahnhof

Hotel Arlette is a small but clean hotel, perfect for a short stay in Zürich. The location is excellent—just steps from the main train station, making it very convenient to explore the city and travel around Switzerland.

Partner

8/10

Excellent

11 Sep 2025

ANTHONY

The front desk person Jakob was very accommodating. He allowed us to check in before 11 AM! He also allowed us to borrow a hot water kettle. Check out is also later than other hotels. It is at 11:30. There is an available elevator, although small. Hotel is a bit old but is very close to the main train station, Zurich HB. Approximately 6-7 minutes walk. Hotel is also close to old town and the new area where you can go shopping. Close to restaurants. Will definitely stay again if we are in Zurich. Highly recommended if you want to stay close to action but in a much quieter location.

Leisure Partner

6/10

Pleasant

02 Sep 2025

john

a solid, business man on a budget hotel close to the train station, clean and orderly, with some plumbing issues

Business_and_leisure

2/10

Poor

29 Aug 2025

John

Went to hotel, was given a room on the inner courtyard. Then I opened window as room was hot. What came in was cigarette smoke. Went to front desk and found out it is a shared courtyard, and some residents there smoke. They didn't have any other rooms. At least they refunded payment, but don't waste your time with this place unless you like breathing cigarette smoke.

Leisure

10/10

Exceptional

22 Aug 2025

Megan

Great Location

Lived the vintage vibe and location was great. The front desk attendant was very nice. The room was small but clean and comfortable and even had a mini fridge and a fun vintage radio. There is a small elevator which is helpful if you have luggage. The price was great too and included breakfast with some eggs and bread and a coffee. Would definitely stay again.

Self

8/10

Excellent

19 Aug 2025

Keri

Rooms are a bit dated and small but everything functioned as it was supposed to.

Leisure Family

10/10

Exceptional

15 Aug 2025

Verified traveler

Clean, Convenient, and Centrally Located

I saved money when I walked into the hotel. The gentlemen behind the desk showed me how to travel wisely and to purchase tickets to attractions separately. If I would have booked on typical sites which feature things to do, I would have spent double what I spent. The room was clean and comfortable. The breakfast was light but filling. The location is in walking distance from Central Station. You will thank yourself for staying here.

Self

8/10

Excellent

01 Aug 2025

Marten

Property is well located close to the main Zurich train station, trams and the Limmat River. Nice simple breakfast. Internet service was great. Rooms & bathroom not large.
What wasn't great was I needed to loan an adaptor for euro plugs to Swiss power plug & was charged 20CHF for 1 night ( nearly AUD $40) - can buy them for 7CHF but we got caught without one.

Leisure Partner

8/10

Excellent

28 Jul 2025

Douglas John

Breakfast was outsourced to café next door, and was pretty frugal. They were obviously not keen on having to accommodate hotel guests.

Leisure Self

10/10

Exceptional

20 Jul 2025

Cassandra

Hotel Arlette was great!! We showed up late, after hours, but check-in was straightforward and easy. The room was spotless, older and small (retro), but comfortable and clean. We loved it. The location is great. Easy walk to train station and downtown. The staff whom we met the next morning was so nice.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Sarah Xin Ying

Great stay

Great for 1 night stay. Very near train station. Free breakfast. Great value for the price. Dont expect very cheap coz this is switz.

Self

10/10

Exceptional

24 Mar 2025

Shiu Tung

They allowed me an early check-in, thanks so much!!

Leisure Family

8/10

Excellent

23 Mar 2025

Robert

Great atmosphere. Great service. Value

Everything the pictures promised. Cute little hotel perfectly positioned in the heart of the action. Clean and comfortable. Friendly. Very good breakfast.

Partner

10/10

Exceptional

01 Mar 2025

Maria

Great hotel

We picked Arlette Hotel on our way back from Zermatt as it was very close to the train station. The staff are so polite and accommodating.
The room had an 80s vibe which I loved.
Continental breakfast was included and it was delicious.
Very reasonably priced compared to other hotels in the area.
Thank you Arlette!

Partner

8/10

Excellent

15 Feb 2025

Somnath

Convenience and closeness to Zurich HB

Business_and_leisure Self

10/10

Exceptional

24 Jan 2025

Verified traveler

Great place in Zurich

Really great place, close to main train station. Attentive staff and very nice breakfast included

Self

8/10

Excellent

22 Jan 2025

Ju-hsin

Close to the train station, so very convenient. The room decor and furniture are quite old but very clean, and it has everything (safe, fridge). The room price also includes basic continental breakfast. Overall, good value.

Leisure Family

10/10

Exceptional

02 Jan 2025

Verified traveler

Lovely place

Safe, close to train station, friendly, and delicious breakfast. I would book again.

10/10

Exceptional

02 Jan 2025

Verified traveler

Great classic hotel

It is a classic hotel, please don’t compare it with other modern design hotels. Everything is clean, the staff are very friendly and helpful, bonus is the fridge in the room. Great location near Zurich HB.

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Bridget

The Hotel Arlette is very conveniently located to the main train station- just a short walk across the river. The room was small and clean, and had some great vintage touches! The staff were welcoming and helpful. The breakfast was basic but served with care and very much appreciated. The items in the mini bar/fridge are very reasonably priced. Also it's so nice to have the use of a fridge in your room. My only disappointment was that the aircon was switched off during the time of year of my stay, even though it was quite hot outside, but this was manageable with opening the window, taking a cool shower, and lying still. This was by far the most economical option in the city, and it was perfectly adequate. So much so that I opted to stay here again on my return from the Alps. Would stay again!

Leisure Self

6/10

Pleasant

07 Dec 2024

Ryan

Friendly staff

The hotel was very dated, i felt it was overpriced for what it was. The staff were super friendly, i just felt for the condition it should have cheaper. Zurich is a very expensive city, but that doesn't justify a hotel with a tiny room, awful bed and thin towels to charge so much money. Breakfast was good and the location was great.

Self

10/10

Exceptional

25 Nov 2024

Michael

All of the staff are extraordinary nice, they always try thier best to satisfy your needs such that you can enjoy your stay very much. I highly praise for this aspect.

Leisure Self

10/10

Exceptional

25 Nov 2024

James

loved the hotel! Would definitely stay there again.

Business_and_leisure Self

10/10

Exceptional

23 Nov 2024

Prasanth

Excellent location and hospitality

10/10

Exceptional

31 Oct 2024

Julie

Great stay. Close to station.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Wilfried

Excellent service, very clean, well appointed room, nice breakfast and very well located near the main railway station.

Self

8/10

Excellent

20 Oct 2024

Tamara

Friendly staff. Basic breakfast included.

10/10

Exceptional

19 Oct 2024

Cynthia

Location was great. Hotel was very quiet. Loved the European charm and breakfast was wonderful

Leisure Partner

10/10

Exceptional

16 Oct 2024

olive

Fully recommend

A lovely property with very personal service.

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Kimberly

Loved our room - spacious, comfortable & great amenities. Huge tub, desk & refrigerator available for use. We checked in very late due to a canceled train, but Alex was patient, friendly and helpful - even told us where we could get pizza nearby! Thank you for a wonderful experience!

Leisure Partner

8/10

Excellent

28 Sep 2024

Catherine

The staff was very friendly and helpful. The location is excellent for close proximity to the train station and old town.

10/10

Exceptional

17 Sep 2024

Bernd

Very courteous staff.

10/10

Exceptional

15 Sep 2024

Susan

Good location, spacious room, nice free breakfast and friendly staff

Leisure Family

10/10

Exceptional

13 Sep 2024

Thomas

Two day stay

My wife and I stayed for two days and found the hotel to be clean and the staff friendly. Breakfast was enjoyable. The hotel is a very short walk from the main train station which makes it easy to access any part of the city or country.

Partner

10/10

Exceptional

05 Sep 2024

Catherine

Convenience location . Nice staffs , experienced old school style stay , became my unforgettable memories of Zurich

Leisure Partner

8/10

Excellent

03 Sep 2024

Jill

Fantastic hotel very close to Zurich HB - once I got into the place, everything was wonderful, but the staff was very dismissive of me at the start which I have seen in other reviews. They seemed to try and make up for their rudeness the rest of the trip. But the room was lovely, breakfast good and very convenient location.

Leisure Self