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Boutique Hotel Josef

Zurich · Switzerland

Josefstrasse, 13View location

8.2/10Excellent534 Reviews
Cleanliness8.8/108.8
Service7.8/107.8
Comfort8.4/108.4
Condition8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Boutique Hotel Josef

Enjoy stunning city views from the rooftop terrace at Boutique Hotel Josef, located in the heart of Zürich's city center. Stay connected with complimentary Wi-Fi and benefit from convenient concierge services. Savor delicious meals at Il Baretto restaurant and unwind with a drink at the bar/lounge.

This hotel offers 32 individually decorated guestrooms, each featuring an espresso maker, a flat-screen television with satellite programming, and a private bathroom with a shower, complimentary toiletries, and a hair dryer. A 24-hour business center, express check-in/check-out, in-room safes, and desks add to your comfort.

The hotel is within a 15-minute walk of the Swiss National Museum and Bahnhofstrasse, and a short distance from other key attractions.

Read more about this hotelShow less

With a stay at Boutique Hotel Josef in Zürich (Zürich Center), you'll be within a 15-minute drive of Bahnhofstrasse and Lindt & Sprüngli Chocolateria. This hotel is 0.6 mi (1 km) from Swiss National Museum and 0.7 mi (1.2 km) from Flussbad Oberer Letten.

Make yourself at home in one of the 32 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out.

Popular amenities

Free WiFi
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Swiss National Museum 0.5 km / 0.3 mi
Bernard Jordan Gallery 0.7 km / 0.4 mi
St. Josef Church 0.9 km / 0.5 mi
Helvetia Square 1 km / 0.6 mi
Kanzlei Flea Market 1 km / 0.6 mi
Polybahn Funicular 1 km / 0.6 mi
Bahnhofstrasse 1 km / 0.6 mi
Flussbad Oberer Letten 1.1 km / 0.7 mi
Markthalle im Viadukt 1.2 km / 0.7 mi
Swiss Casinos Zurich 1.2 km / 0.7 mi
Urania Observatory 1.2 km / 0.7 mi
Lindenhof 1.3 km / 0.8 mi
Kunsthalle Zurich 1.3 km / 0.8 mi
Central Library Zurich 1.3 km / 0.8 mi
ETH Zurich 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Bar
  • Restaurant
  • Banquet hall
Show 3 more facilities & services
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Boutique Hotel Josef

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Boutique Hotel Josef

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE WITH KITCHENETTESTUDIO • DELUXE WITH KITCHENETTESTU.DX-KT

    Photos are not available for this room type.

    Boutique Hotel Josef

    STUDIO DELUXE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Boutique Hotel Josef

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Boutique Hotel Josef

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Boutique Hotel Josef

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Boutique Hotel Josef

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Boutique Hotel Josef

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Boutique Hotel Josef

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Boutique Hotel Josef

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Boutique Hotel Josef

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Boutique Hotel Josef

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Boutique Hotel Josef

8.2
Excellent
534 Reviews
Cleanliness
8.8 /10
Service
7.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
NICHOLAS
Great location, nice room, friendly staff.
Partner
4/10
Poor
12 Jul 2026
John C
Very old hotel. No manager available. Self check-in. Shower did not work well. Had to request more more toilet paper, Kleenex, only given 1 glass. No a/c.Did not enjoy our stay!
Partner
6/10
Pleasant
08 Jul 2026
Richard
Staff was nice and helpful during the heatwave. The shower would back up and flood the bathroom floor even when we were extremely conservative with the shower water. I had sent a notification to management and never heard a word from anyone.
I was under the impression that the hotel had a restaurant, wrong!
Partner
2/10
Poor
30 Jun 2026
ALEXANDER
Do not stay here in the summer. Rooms have no air conditioning. I checked in and the room was stuck at 30 degrees Celsius/86 Fahrenheit.
8/10
Excellent
29 Jun 2026
Thomas
AC works well in the room. Self Check-in is actually in the cafe next door, which was not well communicated at first. Very close to the Zurich train stop and a bus stop.
Friends
10/10
Exceptional
05 Jun 2026
Susan Freund
Automated checkin was quick and easy. Staff at bar where you check in were helpful. Room was clean with efficient use of space. Location was great.
Partner
10/10
Exceptional
28 May 2026
Ronald
Great place
Family
10/10
Exceptional
23 May 2026
Darryl
Excellent location
Partner
10/10
Exceptional
18 May 2026
Melissa
No staff really. No amenities really.
Spacious room. Comfy bed. Quiet. The shower for water all over the bathroom floor. Needs updating.
Family
10/10
Exceptional
15 May 2026
Albert
The kitchenette was a great cost saver, with Coop store right across the street. The staff in the hotel and little cafe were all very nice and helpful. The location of Hotel Josef is very convenient, very close to Train station, trams, and busses. We totally enjoyed our stay!!
Partner
10/10
Exceptional
09 May 2026
Rasa
Very convenient location, beautiful spacious room and great sound proofing. Loved it.
Partner
4/10
Poor
28 Apr 2026
Paul
When I went to bed there were crumbs or dirt in the bed, obviously linen was not changed. Usb charging port not working.
Partner
10/10
Exceptional
17 Apr 2026
Craig
Brilliant location
10/10
Exceptional
04 Apr 2026
Allison
Ultra-boutique hotel very close to the train station. It was a fantastic area with lots of food options nearby. The bed was very cozy and warm. I had an issue with my room and the staff came immediately to help, even though I checked in rather late and resolved it right away.
Self
6/10
Pleasant
31 Mar 2026
Rob
This hotel is very well placed close to the Zurich HB train station, but the interior left a lot to be desired. The underside of the bed was quite dusty, the bathroom sink was slow to drain and one of the sliding bathroom doors didn't close properly.

The downstairs provisions for breakfast, snacks and hot drinks were very well made with friendly and very helpful staff, but the room itself was in need of improvement.
6/10
Pleasant
21 Mar 2026
Clare
Very small room
Family
10/10
Exceptional
10 Mar 2026
Ian Paul
As there is no hotel staff per se - automated check in and no ammenties I gave those two reviews as a 3 out of 5 - the rest of the hotel, being the room - 10 out of 10 - I love how it is basically beside the train station, which makes it very convenient. Excellent sound proofing so you don't hear the trains - well perhaps a bit - but i love trains so it didn't bother me.
Friends
8/10
Excellent
25 Feb 2026
Thomas
Great location just a short walk from the main station and central Zurich.
Easy check-in via the touch screen.
Clean and good quality interior fittings.
The windows have shutters on them, some controlled via switches.
Comfortable bed, clean room.
Bag storage in the basement controlled via key card for security.
Amazing coffee and pastries served in the cafe, the hazelnut latte was fantastic also!
I’d happily stay here again and would reccomend to friends/colleagues
Partner
4/10
Poor
17 Feb 2026
Lilian
Room is too dark, bathroom is poorly designed, wall paint is dirty and looks shabby.
10/10
Exceptional
09 Feb 2026
Camilla
Cute vibes and in an excellent location.
Leisure
10/10
Exceptional
14 Jan 2026
Marina
A comfortable room. Not very big but affordable for the few days I spent in Zurich.
Very close to the station. A lovely restaurant connected to the hotel.
Self Check in was easy.
Leisure Self
8/10
Excellent
07 Jan 2026
Lance
A great place to stay situated right beside the main railway station - surprisingly quiet!
A relaxing lounge room - friendly staff.
Leisure Self
6/10
Pleasant
23 Dec 2025
Shanthi
Brilliant location, good room, good value for money as we only paid GBP 98 for a night for two adults being a Sunday night. The generous amount of coffee capsules (4+1 decaf) was super generous for Europe. If only the wash basin in the bathroom was usable. The drain was blocked and required waiting between uses. As we only stayed one night leaving early in the morning, we reported the issue to house keeping on our way out. Shower was not as good as other places in Switzerland that we stayed, but quite ok.
Other comments are: The electronic self check in means that you can only start checking in at 2, and you need to enter your details including passport number etc. I can imagine a queue in the busier seasons as there is only one single terminal for check in. Also, since there is one person running the cafe, they were quite pressured for time between making drinks, serving and answering the inevitable questions from guests trying to check in. Plug points could be more convenient location wise. If the bed was raised style, the bottom of bed could house luggage and make it within reach of vacuum cleaner. Consider a fold out table above the bench and adding a mini fridge. I will consider the hotel for next stay.
10/10
Exceptional
23 Dec 2025
Louise
Lovely hotel shame about self check in/out it’s always easier to talk to a person, shame there was no breakfast offered when we stayed but luckily a bakery next door
Partner
10/10
Exceptional
23 Dec 2025
Alexia
Was lovely, so easy to get in and out
4/10
Poor
14 Dec 2025
Erica
Room was not as promised
6/10
Pleasant
05 Dec 2025
Lezlie
We had 2 rooms, room 46 and 49. Had to wait until 2pm to access the building and then check in was online on a computer. There is no front desk staff. Room 46 was great, spacious and well appointed. Nice in room amenities. Room 46 on the other hand, needs work. It was dusty, missing a curtain and the bathroom sink doesn’t drain well. There was a party in the apartment building next to the room and everyone was looking into my daughter’s room while she was in her pajamas. I tried to call the hotel 3 times to try and fix it, but no one answered the phone. I ended up fixing up a contraption to hold up a towel to cover the window. These complaints were repeatedly mentioned by previous Expedia customers, yet the hotel does nothing to correct them. Expedia repeatedly called the hotel to ask them for a partial refund on my behalf, but they refused to do anything. Very disappointing. Do not stay in room 49.
Leisure Family
8/10
Excellent
13 Nov 2025
Greg
👍
8/10
Excellent
07 Nov 2025
Mark
Clean room in a convenient location. I would recommend staying here. I didn't love that the climate control was locked and we needed to leave the window opened, but that was minor.
Friends_and_family Family
8/10
Excellent
04 Nov 2025
William
Very convenient location. Nice coffee machine inside the room. If you could let me know that there is a European power socket located underneath the coffee table, I would not walk all the way to a local Interdiscount store to purchase one (Swiss to European power point adaptor).
Leisure Partner
8/10
Excellent
04 Nov 2025
Tamara
As others have said, the room is small. The only option to get into the bed is to crawl over the other person in the bed (if you are the person sleeping on the inside). And the pillows leave MUCH to be desired! The shower is nice and hot with good water pressure. And the toiletries smell wonderful. You will NOT meet a front desk person to check yourself in: only the bartender is available to help you should you have any troubles. The bartender was very nice!
8/10
Excellent
01 Nov 2025
Mrs E L
Lots of shops and bars
Partner
8/10
Excellent
31 Oct 2025
Phil
Ideal location close to the main rail station. Also local to the bus station where we had some trips booked so location wise was perfect.
For those that want peace and quiet this isn't the place because of being so close to the railway station which is in use nearly 24 hours a day.
The room itself was clean, the bed was comfortable. The room was cleaned daily.
We had no problems whatsoever
Leisure Partner
8/10
Excellent
30 Oct 2025
Liz
Great location for my purposes- just as sleep over between train journeys.
The room was very small, clean but I think the bed linens could use some bleach.
Leisure Self
8/10
Excellent
20 Oct 2025
Bethany
This hotel was perfect for an overnight in Zurich. It is a very easy and quick walk from the train. The area is safe, with a grocery store right across the street! We did not eat at the restaurant, but it was very nice looking. The room itself was very clean, comfortable bed, spacious. Large bathroom. Lovely to be able to open the windows and get fresh air. Check in is at a kiosk right inside the restaurant. The bartender is there to help if needed. But it went smooth. There is an elevator, which was great for luggage. Even though it is literally next to the train tracks, the windows were well insulated and the room was quiet. There is no air conditioning, so in the summer, I would guess it would be quite hot. But for us, it was perfect to be able to walk into old town Zurich and see the sights. Would definitely recommend!
Leisure Partner
10/10
Exceptional
15 Oct 2025
Richel
We had a lovely stay.
We loved the corner room with 2 big windows and balcony. The bed was so Comfortable. It was nicely decorated.
8/10
Excellent
12 Oct 2025
Simon
Hotel staff were unfriendly. Check in was self serve. Room was small but comfortable and within easy walk to train station. Cheap for the city.
Leisure Partner
6/10
Pleasant
11 Oct 2025
Lynn
Very small room; helpful staff; coffee/bar on premises; conveniently located near train station
Leisure Partner
10/10
Exceptional
25 Sep 2025
Susan
Very nice property, steps from central train station. Lovely cafe downstairs for breakfast. The only thing I did not appreciate was the self-check-in computer. Not even a hello from hotel staff? Was off-putting.
10/10
Exceptional
25 Sep 2025
Joel
Very convenient location, easy check in and out
Partner
10/10
Exceptional
25 Sep 2025
Samantha
Cute little room! Staff was helpful in checking us in.
Leisure Partner
8/10
Excellent
23 Sep 2025
Shirley
Comfy bed, great location for the station and our overnight stay. Friendly staff only downside bathroom only had one working tap, but staff responded positively when advised.
Leisure Partner
8/10
Excellent
17 Sep 2025
Tara
Property was convent to the train station, nice safe area. The check in process was strange and confusing but the room was ok. The AC didnt work so we had to sleep with the tiny window open. We end up not sleeping much due to all the noice from the train. It’s a trade off.
Leisure Partner
10/10
Exceptional
15 Aug 2025
pamela
Excellent location and hotel
10/10
Exceptional
24 Jul 2025
Kathryn
Love the design of the rooms in this hotel, bathroom was gorgeous and had really nice toiletries - so no need to pack your own. It’s self check in, but that was easy. Very close to the station and in a nice area.
Leisure Self
10/10
Exceptional
23 Jul 2025
Ana
the room has a lot of dust
6/10
Pleasant
13 Jul 2025
Amy
I liked the decor but everthing in the room did feel quite cheap, especially the bedding, one side had one pillow and one side had two pillows stuffed in one case. The pillows were far too thin. The room was just quite worn, scuffs all over the walls etc. Great location though but i think overproced for the quality.
Leisure Partner
6/10
Pleasant
10 Jul 2025
Deborah
There is no 24 hour manned check in. The automated check in did not work and the reception area is not lit. This was very unnerving when arriving on my own, late after a flight delay.
Leisure
6/10
Pleasant
02 Jul 2025
Jane
The room was clean but small. The double bed was against the wall so one person would struggle to get up in the night without waking the other. It was very hot when we stayed - the room was airconditioned but not a comfortable night's sleep if you were sleeping against the wall. Definitely worth considering upgrading to a bigger room if staying during the warmer months.
Partner
8/10
Excellent
28 Jun 2025
Aaron
Nice looking property. Easy 5 minute walk to train station and nearby a grocery store and several cafes. Biggest drawback was lack of air conditioning and train noise, but overall a good experience.
2/10
Poor
24 Jun 2025
Laurel

No Air Conditioning during summer stay

I would not recommend staying here during warm months. The air conditioning in the room was not working at all. We stayed for 3 nights & each day when we reached out to let them know our room was very warm they said they would take care of it & they never did. There is not s formal front desk & we were usually out for the day before anyone arrived & we returned to the hotel after the staff had left for the day so there was never anyone to discuss the problem with them n person but I would call each day & ask them to resolve it while we were out. Unfortunately leaving the windows open for a breeze was not am option as the hotel is located directly next to Zurich HB which was tremendously convenient for travel but way too loud overnight to keep windows open. The temperature of the room was between 80-82 degrees the entire staff even though we had the temperature set much lower. I am still waiting to hear back from the hotel directly or hotels.com for resolution. A 3 night stay totaled over $1,000. This is not acceptable for a hotel with no air conditioning in the middle of summer.
Friends_and_family Family
8/10
Excellent
06 Jun 2025
Chalada
The hotel is around 5 mins walk from train station. There are many tram stops around the hotel make it easy to get around Zurich. Many groceries store and good local restaurants to choose from within 5-10 mins walk. I would stay here again if we go back to Zurich.
Leisure Partner
8/10
Excellent
26 May 2025
Hollie
Great hotel close to the train station and in walking distance to the main attractions. Very welcoming staff too.
Leisure Partner
8/10
Excellent
08 May 2025
Ann

Overnight stay

Overnight stay in Zürich. Convenient for station.
Partner
10/10
Exceptional
29 Apr 2025
Cristina
Always good to stay here. Highly recommend
Business_and_leisure Self
10/10
Exceptional
04 Mar 2025
Adelaide
I really liked the proximity to the train station and old town area. I thought there were good restaurants nearby and some options for grocery shopping. I thought the hotel room was nice and clean and had what I needed for my stay. The staff was polite, although I wish there was a more clear reception area.
Leisure Self
10/10
Exceptional
27 Feb 2025
Ronald
Easy access from Train
Leisure Family
10/10
Exceptional
16 Feb 2025
Kerys

Some minors considerations

Very closely located to train station which was very convenient. Hotel nice and stylish however bedroom had some wear and tear to decor. Twice I needed help from staff was due to issues with check in machine and with deactivated card - on both occasions the only staff available was the man at the bar. He was very helpful but he had to consult colleague on both occasions for support as he was managing the bar. I felt bad for him and he was helpless and didn’t know how to help which seemed to leave him feeling guilty. I had to walk to sister hotel on one of the occasions to fix card which was only 1 minute away but still may not please everybody. Pillows very soft, and rooms sadly very dark. When you put the lights on there was only the option for full bright lights all around the room or nothing so wasn’t a great ambience. Overall would recommend but with these points in mind.
Self
10/10
Exceptional
10 Jan 2025
Simon
Good standard and good location
Leisure Self
10/10
Exceptional
09 Jan 2025
morna
Cute hotel in a great location with excellent transport links and easy to walk to. Lovely decor and a quiet and relaxing room.

Suggest some instructional info be left in rooms pertaining to hidden secret location of room thermostat. Addition of crockery, cutlery and drinking vessel would be useful in room with ‘kitchenette’, otherwise it’s really just a room with an extra sink. (Fridge would be expected in all rooms in a ‘boutique’ hotel). Additional alternative pillows recommended to facilitate support preference of guests also recommended.. not everyone likes a flat pillow.

Overall A lovely place to stay 😁
Leisure
8/10
Excellent
13 Dec 2024
Vanessa
Great location
Leisure Partner
10/10
Exceptional
18 Nov 2024
Ziling
Well located and convenient hotel, plenty of shops and stuff around and very close to the main train station.
10/10
Exceptional
18 Nov 2024
Rachel
Spacious, well furnished room. Nice coffee machine. Had a beautiful range of Molten Brown products in the bathroom - including conditioner and body lotion! Would definitely go back.
Business_and_leisure Self
10/10
Exceptional
01 Nov 2024
Joel
The room was small, but very nice. A great place to stay and at a good price.
Leisure Partner
8/10
Excellent
22 Oct 2024
Nathan
Check in was a little confusing as we were told to use code to access the main door, but the keypad wasn't working. It turned out the door was unlocked, and then we had to use a tablet to check ourselves in and get our key card. Other than that, this place was great! Right next to the central station and within walking distance of a lot of great food and drink options.
Business_and_leisure Partner
10/10
Exceptional
12 Oct 2024
Linda

Nice deluxe double room next to train station

Nice hotel next to Zurich train station. No contact self check at the cafe. Hotel will send email 24 hours before arrival with pass code for check in. Worth to stay in Deluxe Double room as it was much larger than the standard rooms which were squeezy.
Friends_and_family Friends
8/10
Excellent
10 Oct 2024
valerie
Pillows were flat.
Leisure Family
10/10
Exceptional
28 Sep 2024
Trisha
Super cute! Loved the cafe downstairs. Small rooms but was expected. Would def stay again.
Leisure Friends
10/10
Exceptional
26 Sep 2024
Melissa
Room was comfortable and nice. It was weird that all of the windows faced the neighbors windows so they could look right in. The place was close to the Metro station and easy to navigate to.
4/10
Poor
23 Sep 2024
Verified traveler
Check in after 9pm is through another hotel
Business
10/10
Exceptional
20 Sep 2024
Kevin
This was our second time staying here. We love how close it is to the train station as well as the surrounding area. The room was spacious and stylish. I love the Nespresso machine in the room and excellent restaurant below.
Partner
6/10
Pleasant
04 Sep 2024
Nicole

Overall good, but very noisy

Overall it was a good place with cute decor and roomy space. However, the room was very warm and the room fan did not work very well. Also the windows could not be left open at night since the train station was right next door and it would get too loud with all the trains passing. During the day it was noisy due to the nearby construction.
Friends_and_family Family
8/10
Excellent
02 Sep 2024
Michael
The place was great to arrive to after long haul flying - Check in was super easy and bed was great.
Some minor cleanliness issues, I’m not sure it had been vacuumed but otherwise decent.
Leisure Partner
6/10
Pleasant
27 Aug 2024
Travis
The location is very convenient to the train station and was perfect as a home base for our two days of train travel around Switzerland and early morning trip to the airport for our departing flight. We were very disappointed in the room specifically the lack of storage...no drawers, small \"closet\" with ONE hanger and some hooks on the wall. The bathroom pocket doors didn't close well and had no latch so privacy when using the toilet was a bit of an issue. I am not sure I am a fan of the self-check in as there really wasn't anyone available to ask questions about the area, dining options etc.
Leisure Partner
8/10
Excellent
26 Aug 2024
Mercedes
The AC didn’t go below 20C so it was hot in the room. Other than that overall good for an overnight trip
Leisure Partner
10/10
Exceptional
19 Aug 2024
Georgia
perfect stay when in zurich :)
Leisure Partner
2/10
Poor
15 Aug 2024
Molly

Worst hotel I’ve ever stayed in

HORRIFIC! The kinder of the two employees I interacted with helped a lot and she was great, but the first woman I dealt with does not belong in hospitality. I arrived with two people in a room both only fitting one and set for one. It was also almost 30 degrees in there. This woman tried to convince me I was wrong about the room being set for one and refused to give me a fan when I asked. I found out the next day the hotel does have fans. So she knew we were in this attic closet of a room in a bed and space for one in high temperatures and offered no help as we stayed up through the night sweating and squeezing into a twin bed set for one. When I asked to cancel since they couldn’t offer a room to fit us she rudely said I’d be charged. No empathy. No solutions. What a horrible human being. That said, be warned, the “wispy” room means EXTREMELY small and room 41 is the size of a walk in closet with a small window that can only be slightly opened. The pillows are terrible and our bathroom sink was clogged. The bathroom door didn’t stay closed no matter what we did so you have to go and keep a hand or foot on it. The shower door is smaller than it should be so your bathroom will be soaked with each shower.
Friends_and_family Friends
2/10
Poor
12 Aug 2024
Parnasha
The rooms were like a furnace with zero propoer ventilation, please avoid during summers
Leisure Partner
10/10
Exceptional
31 Jul 2024
Rachel
Great hotel near the station. Beautiful design and so close to the city too.
Downstairs bar was lovely for a night cap and also for breakfast coffee and croissant.
Partner
6/10
Pleasant
13 Jul 2024
Juan Carlos
.
Leisure Family
10/10
Exceptional
10 Jul 2024
Roscoe
Very clean and hospitable
Leisure Family
8/10
Excellent
20 Jun 2024
Donald
The arrival / check in process is a chore... And there is no hotel staff to support arrivals or departures.
The room itself, though small was clean, fresh air abundant and comfortable.
The shower layout leaves something to be desired.
Leisure Family
10/10
Exceptional
20 Jun 2024
Reyhan

A true gem

The hotel is a boutique style and therefore it is fairly small and quiet. It is located very close to the central station and is extremely convenient to go around.
The guests need to do self check in, which is quite straightforward. At the check in, Andras helped us with the settling in, even though he is not really a front desk boy. He is extremely helpful and super nice. He works at the cafe at the entrance to the hotel. In the morning, Oaryna, who is on her shift at the cafe gave us plenty of great tips.
In a way the people at the cafe who may not be part of the hotel are the best gem of this hotel.
About the room, it is very cozy and clean. The bed is very comfy. We got a attic room so we got slanted walls, but that’s what we wanted. Our room is certainly not as spacious as in some countries, but it should be noted that it is quite a nice sized Swiss hotel.
I would like to add two suggestions that might make it cherry on top for this already great hotel. (1) The owner may consider adding either a curtain or door to fully close the shower area. No matter how carefully we showered, we got water splashing out since it is only a half closure. (2) Maybe the hotel could provide a “no cleaning or new towel” option such as a sign or something. That way, maybe it can be more eco friendly.
Just a pointer US travelers. As per Swiss rule, the hotel could only keep the AC only at 24 Celsius at the lowest. So it can feel quite warm. But it is not the hotel’s fault.
Friends_and_family Family
8/10
Excellent
17 Jun 2024
Christopher
It was fine, room was very small, bed was very squishy.
4/10
Poor
17 Jun 2024
Peyton
Checked in on a kiosk. Never met anyone that worked at the hotel, the restaurant bartender had to help us check in. The air conditioning in our room did not work on the top floor (heat rises) so we opened windows. The hotel backs up to the train station. The room was extremely hot and loud. Was miserable after a long day of travel and jet lag. Additionally, assuming someone threw up in the elevator.. There were marks all over the floor and smelt absolutely disgusting. Like covered our noses and held our breath disgusting.

The only positives were the actual room was nice. Comfortable bed and clean room. Was overall very disappointed.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Luk'yanchenko
In the center, but quite place. Very nice and clean
Leisure Partner
10/10
Exceptional
04 Jun 2024
Carter
Great stay even for one night.
Leisure Partner
6/10
Pleasant
01 Jun 2024
Bertha
Bud staff.
Leisure Family
8/10
Excellent
01 Jun 2024
Mr J
What staff service. I self checked in and saw nor spoke to anyone.
Business_and_leisure Self
4/10
Poor
31 May 2024
Bertha
The staff of the restaurant was very despotic
Leisure Family
8/10
Excellent
28 May 2024
Donald
Hotel Josef is a very decent hotel for a couple of days.
The room size was fine; location was excellent being very close to the train/bus station; bed and bedding very very comfortable.

Check in was clunky and only successful with the help of the kind guy at the coffee shop (attached to the hotel.
Shower drain didn’t work so water overflowed onto the bathroom floor. Room furniture was uncomfortable, but was at least existed.

Overall rating is satisfactory, given it was a short stopover.
Leisure Partner
10/10
Exceptional
24 May 2024
Natalie
Beautiful esthetic. Friendly staff at the bar downstairs who helped with check in. Really nice coffee and simple food offerings from the bar downstairs as well. Excellent location close to old town, the land museum and the main train station. Highly recommend!
Leisure Partner
2/10
Poor
20 May 2024
Li Ying
It’s ridiculous that there’s only one self check in machine and the reception is in another hotel. The staff in the cafe is only equipped to help with basic check and directs all other operational matters to hotel Montana (where the reception is).

I booked for 2 nights in 2 separate bookings which the machine and the cafe staff are unable to assist with. I then had to go to hotel Montana to explain this situation and the reception assured that there was no issues since I was allocated the same room.

There was obviously an issue with the key card the next day and I was unable to enter my room. The new key card was given to the cafe staff which was unaware of the situation and had to call the reception for clarification.

The check in procedure is extremely messy and badly managed.

Additionally, I paid for a kitchenette, deluxe studio room (the largest / most expensive option) but there was no amenities to use the kitchenette - only a fridge and a coffee machine - no basic kitchen utensils nor spoon/ fork.

Other than the location which is near Zurich HB, there are no pull factors of this hotel as the price is too steep for such a basic room that has no facilities.
Leisure Friends
6/10
Pleasant
04 May 2024
Sheryl
Only one computer for self check in and there is a queue, not much privacy as other people can see the details you put in while checking in. Bedroom does not cater for tourist, no international electric sockets.
On the other hand, luggage storage is available for the day even after check out and they have molton brown toiletries in the room.
Leisure
8/10
Excellent
10 Apr 2024
Paul
Nice hotel for self check in
Bar staff was very helpful
Construction is around area
10/10
Exceptional
06 Apr 2024
Toby
Very good hotel close to Zurich HB and the city centre. Really liked the decor, room was perfect size for solo traveller.
Leisure Self
8/10
Excellent
24 Mar 2024
Ming-Hsuan
Good value for the buck.
Business Self
10/10
Exceptional
10 Mar 2024
Kyle
We only stayed a night but it was a great location close to trains, nice bakery across the street, comfy beds.
Leisure
2/10
Poor
10 Jan 2024
Simone
Checking in was terrible. The worst I’ve ever experienced at any hotel. Couldn’t contact anyone. If you’re an international traveller they don’t have what’s app and only want you to call them. The cafe staff where self check in initially didn’t even assist. It’s a shame as the room was great so was the location by the train station. Shower head was also broken. All round bad stay sadly what should have been a great one night stay.
Leisure Partner
6/10
Pleasant
23 Oct 2023
jose
The check in process by your own is very inconvenient, computer is unreliable, lacks of sufficient personnel, shower lacks of curtain, thus shower area gets really wet, lavatory clogged, toilet paper was to be claimed at desk, r oom phone out of servive.
Leisure Family

Location & surroundings

Boutique Hotel Josef
Josefstrasse, 13, Zurich, Switzerland

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Boutique Hotel Josef

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