Name: Swiss Star Longstreet
Address: Langstrasse 213, Zürich, CH

4/10

Poor

07 Jul 2026

Mairead

Location was good and room was overall clean but the blinds were broken so the room was bright from 5am. It was also very warm with no fan and with the windows open, very very noisey. There were 2 power outlets which were unsafe. 1 was falling off the wall and the other with exposed wires.

Partner

2/10

Poor

04 Jul 2026

Michal

Worst stay in my life.

10/10

Exceptional

03 Jul 2026

Justin

This hotel was nice and convenient from the Zürich HB station. A bit bare bones. But clean and lots of stores and restaurants around.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Christopher

This is a no frills hotel that would probably be okay for the money but it didn't have AC during a massive heat wave and the TV didn't work. The street is loud, which makes the no AC problematic because you need to keep the window open to try to cool off the room.

6/10

Pleasant

27 Jun 2026

Abdul Rasyid

This hotel is perfect if you’re staying in a nice weather, but not recommended to stay here during the hot summer as it does not provide AC or fan. Turned out it is a common swiss things because they are supporting the environment. But i really couldn’t survive the heat, it feels like living in a sauna room. This might help a little bit, you can get portable fan at interdiscount inside the Zurich HB station nearby. Other than this, the hotel is perfect! The location, grocery nearby. The staff was not physically around, all communication was done through email, however they respond very fast. There’s also no sign of the hotel, the entrance is at a restaurant where you can find the box for your check in and check out. I hope this help

Self

8/10

Excellent

21 Jun 2026

Earl

No frills but it was a great location and reasonably priced!

Partner

2/10

Poor

18 Jun 2026

Laurida

Hébergement qui n'étais pas bien insonorisé, le bruit de la rue et des voisins était
Terrible. Pour ce qui est du lit, le matelas était vraiment en mauvais état. La porte d'entrée était accessible pour tout le monde. Nous avons eu une expérience terrible, nous ne recommandons pas cet Hébergement.

Partner

10/10

Exceptional

15 Jun 2026

PATRICK

Na

10/10

Exceptional

14 Jun 2026

MRS YIHUA

Very conveniently located, near the train station. Just around the corner is: a MacD, a Coop supermarket and a fantastic south east asian restaurant that's both modern and reasonably priced. The room is spotlessly clean and large. The only thing is it's quite loud outside, but the windows are so well insulated, as soon as you close them you'll hear nothing. All in all fantastic value for money

Self

2/10

Poor

07 Jun 2026

CHALSEA

There’s no AC, they should provide at least a standing fan. The rooms aren’t in great condition but it was fine for 1 night.

Self

2/10

Poor

07 Jun 2026

CHALSEA

The kitchen faucet had a puddle from the time I arrived and would leak whenever used. I messaged them the same day I arrived, and I still have not received a response. This is the second time I stayed at their property within a week and they did not provide any soaps or a little towel like they did in the first property, I was limited to one towel for several days. Also NO AC, they should provide at least a standing fan.

Self

6/10

Pleasant

01 Jun 2026

John

The location of this hotel was both good and bad. It is convenient to the tram line and a short walk from the main train station. Unfortunately the street is very busy at night with both people shouting and music playing. It also appears to be a major route for police or other vehicles with sirens.

The room I had overlooked the street. The room was very hot with no air circulation, no air conditioning, no fan, nothing. If one opened the windrow the first issue encountered was a sun shape that had no means of retracting. Small slits in it bared allowed any air through. Fortunately a previous tenant, or perhaps the building owner left a piece of coaxial cable to tie up some of the slats to allow some wind to enter the room. Unfortunately the level of noise from the street below made it impossible to sleep with the window open as the chaos outside ensued well into the early hours.

The room and the bathroom were clean and the shower was reasonably good. The bathroom sink drained very slowly, leaving it full of water or with a a messy residue. There is no front desk or hotel personnel around. There is a very strange video intercom that gives a grainy picture of the front entranceway.

Though relatively inexpensive it has little to offer beyond basic needs. I’d encourage the ownership to add some kind of ventilation to the room, at bare minimum a fan.

Self

4/10

Poor

24 May 2026

Jose Ramon

not recommendable. Noisy environment . people shouting , very loud music from car and they make party on streets until morning . you can’t sleep . and it is very hot no aircon or a fan . remote control of tv don’t have batteries and no cover . no inside lock for your security . i hope need to improve this for future .

Partner

4/10

Poor

22 May 2026

Saulaman

Listen, this is a cheap room of Langstrassen. It's close to the train station, but things are loud, there's lots of restaurants around, and this is a remote access situation.

I don't want to leave this place a bad review, but there was one thin sheet on the bed that I could SEE mattress stains through - I know I shouldn't have looked but I needed to make sure I didn't see any pests. I did NOT see any bugs, but that mattress was disgusting, filled with stains, had tears, was dirty, and cigarette burns. The box spring also had plenty of stains and literal crumbs between the mattress and box spring - a really gross thing to have to sleep on.
Add to this that that the hot water kettle can't fit any plug in the room, and the dust bunnies and food crumbs, stains on the walls and ceiling... I'd avoid it.

Self

2/10

Poor

26 Apr 2026

yash

We were robbed
Someone entered closed room while we were sleeping
Staff didnt help at all, didnt even provide cctv footage
Now they ask for fine for lost keys ironically

Business

2/10

Poor

28 Nov 2025

Ivan

This is the worse hotel I’ve ever stayed in.

There were no appliances such as shampoo, soap etc. Also, the shower was loose and the hair dryer was not working. The area around the property was good in terms of restaurants, transportation etc but it was very difficult to sleep during the night because of the noice of the cars and people passing by.

Leisure Partner

8/10

Excellent

02 Oct 2025

Ludger

Shops nearby

Partner

4/10

Poor

28 Sep 2025

Wei Liang

Too noisy

4/10

Poor

06 Sep 2025

Jacob

It was fine. The street was noisy, the bed was uncomfortable, and the bathroom light didn't work

Leisure Friends

8/10

Excellent

28 Aug 2025

Brendan

Very comfortable in great location for restaurants and shopping. Also quiet and clean

2/10

Poor

19 Aug 2025

Aftab

Good location

Leisure Partner

4/10

Poor

17 Jul 2025

Deepak

No very good as expected

Clean room. No kitchen just a medium size room. No rubbish bin, fan not working. All night been hot and so nosy due to people and cars all night. Very rough area nearby.

Partner

2/10

Poor

11 Jul 2025

Tina

The lack of crockery and was dirty plus lack of cooking pans, lack of curtains as 2 will not do 4 windows. Leaky sink with bucket underneath to catch drips, nothing to sweep floor with and dirty manky stinking sponge left on sink.

Leisure Friends

4/10

Poor

07 Jul 2025

Norma

Awful accommodation!! Yes it was very cheap and I expect people to think you get what you pay for. Bathroom door had swelled due to wet floor in the past. Every time you pulled the door shut the handle would fall off. Had a heatwave during our visit. The fan in the room was broken. When we contacted the number provided by Expedia they said there was nothng they can do. As we were about to leave the hotel on our last day the cleaner had placed a new fan right outside the room ready for the clean up. Why couldn’t this have been brought a few days earlier. Obviously lazy and don’t care about the guests!

Leisure Family

6/10

Pleasant

25 Jun 2025

Beverley

Suited our purpose for overnight. Small room but comfortable bed and excellent shower with clean towels & bath wash - no disposable cups. Very hot day and no air con and fan unsuitable, opened window to noisy street and loud people till very, very late. Excellent instruction for key and lift and wifi. Lots of local eateries.

Leisure Partner

4/10

Poor

20 Jun 2025

Robin

Deceitful ...
The property was awful ... pretty sure the pictures were not the same property? Issues: No A/C. Window Open and it was like the street was running through the room - window closed close to 30 degrees in the room! Ran out of toilet paper - no spare. No hand soap in the room? No dish soap in the room - are all the dishes germ free? Big reasonable picture in the living room ... hung upside down ... no joke! For the price we paid Expedia should be ashamed to represent the property ... period.

Leisure Partner

6/10

Pleasant

09 Jun 2025

Elyse

Not the same room as what we can see ; furniture are older ; old TV ; no proposed channel; inconfortable pillow and no curtain to hide the street lights
Too bad !!

Business Self

2/10

Poor

03 Jun 2025

John

Check in was quick but the property has no staff (fully automated). The room was pretty terrible, and had a rotten bathroom door. The room was very hot (somehow way hotter than outside) and difficult to sleep in. The blinds for the window did not work. The tv did not work. There were very few power outlets , one of which would only have power if the light switch was turned on. The shower had collapsable walls and the water just pours out underneath then to the rest of the bathroom. Overall a terrible room and would not recommend it to anyone. The location is the only saving grace.

Leisure Partner

8/10

Excellent

28 May 2025

Garry

The property was so convenient for my trip as was an easy walk from the train station. Comfortable and convenient. Downside : street very noisy and bed linen not very warm. No standard European power outlets and had to buy an adapter

Leisure Self

2/10

Poor

27 May 2025

Jenny

The propery did not look like the photos. When we arrived after 2pm, our cleaner was still cleaning the room, so we had to leave our bags and return later. When we entered the room, the kettle didnt fit in the power socket, there were tissues in the air vents, the TV did not work, kitchen utensils were incomplete and the main issue being the drainage in the shower. The water would leak through the shower door, even when its closed and water would flow to the bedroom/lounge room. Very disappointing stay. Would not recomment

Leisure Partner

4/10

Poor

25 May 2025

Kent

I reported and message the hotel twice about the kitchen sinks drain was not working since I arrived the place. But until I check out and no one even bother to message me back or came to fix it. It end up I can’t use the kitchen and have to dine out for my entire stays there. Also it locate at a very noisy street too.

Leisure Family

8/10

Excellent

25 Mar 2025

Jordan

convient location

Leisure Friends

4/10

Poor

18 Mar 2025

Aanchal

Property has not provided any toilet paper, no dishwashing liquid, very limited utensils and cutlery for 5 days stay. They haven't provided any remote for blinds. Also there was no one to assist. They don't pick up the call as well.

Leisure Partner

4/10

Poor

11 Mar 2025

Patrick

Didn’t receive the link to self check-in. I had to call and they didn’t have my reservation, booked through Expedia.. it was 1am…

Leisure Self

2/10

Poor

23 Dec 2024

Emma

The property was dirty.
No heating, we were freezing for 2 night. The toilet was disgusting with blood on the front of the toilet which made us really sick. No 1 answer my email RE heating operation.
It was terrible but cannot get any accommodation near by as the rain and the snow keep coming.

10/10

Exceptional

22 Dec 2024

Vasil

Nice staff. Good location.

Leisure Partner

8/10

Excellent

13 Nov 2024

Verified traveler

Although it took me a little while to find the place (it was night and there were people standing where the entrance is) it was a good place to spend the night. There was a tv screen but no control 😔

Self

2/10

Poor

03 Sep 2024

Nelson

Nightmare in this rat hole

It was horrible! Dirty rooms. No air-condition, its like sleeping inside the oven. The very dusty Fan was not even blowing any air. Floor was very dirty, it looks like it was never clean for months. Customer service was useless. I requested few things but i was ignored, i found the housekeeper to ask questions but she was very nasty with bad attitude. Over all it was a hell! Stay away from this place. The neighborhood also kinda sketchy. A lot of random people hanging out outside the entrance and it doesn’t feel safe. Room also doesn’t have double lock inside.

Self

2/10

Poor

11 Jul 2024

Alex

A pretty dismal experience - (a) the window was fixed, could not be opened, the only way to get air into the room was to open the door onto the hallway (b) the window had a light net curtain but no heavy curtain to stop the light in the morning (c) the TV did not work (d) the sink plug was missing (e) there was no shelf in the bathroom, toilet bags had to be put on the floor (f) no hotel staff on site

Leisure Partner

6/10

Pleasant

25 Jun 2024

Nitesh

There’s ventilation problem and few basic appliances like water heater is missing. They did provide a fan which made the stay bearable. Rest it’s an average place to stay pretty convenient from public transportation.

Leisure Family

6/10

Pleasant

24 Jun 2024

donovan

Bohemian neighborhood was fun and reasonable in such an expensive city.
Self check in was quick but we had questions and no one to call. No soap or wash clothes,shame. I had to use my own soap to wash forks.

Leisure Partner

8/10

Excellent

16 Jun 2024

Glen- Engineering

Good bargain in an expensive Zurich. The room was adequate and the bed slept well. The air conditioning was not cold as I like but a small fan in the room helped. Overall was adequate for my needs. Restaurants nearby and some shopping. About a 20 minute walk from the Zurich Hb Train Station.

Leisure Self

6/10

Pleasant

14 Jun 2024

Maciej

All those things were fine, but … there was nobody to contact in case of a problem: if you lock your key in the room; or if someone closed the door from the inside that cannot be opened from the outside without a physical key that we don’t have. And the note on the door says: keep the door closed at all time ! This is bad, there is nobody around to help you.
And why is th TV operating only if you have the ceiling light on, and gets shut off automatically when you turn the light off?? This is so designed.

Business Self

6/10

Pleasant

30 May 2024

Anthony

The room was not perfectly clean, very basic and several little damages on wall or bed.

The all atmosphere is really cheap for the price you pay and even more due to the people in the stairs or in the corridor.

Nothing more nothing less that what is announced. At least bed seem cleaned.

Business Self

6/10

Pleasant

30 May 2024

Gary

TV video did not work. Remote for window blinds missing. HVAC control did not work. Floor fan extremely dirty.
Room was clean. Bed comfortable.

Friends_and_family Family

2/10

Poor

08 Feb 2024

Firas

Noisy neighborhood and There is an Indian restaurant at the entrance which is the smell is bad inside the elevator and building too.

Leisure Self

2/10

Poor

17 Jan 2024

Duncan

There are no windows that open to the outside. The only readily accessible fresh air is by opening the room door to the hallway. The room does not have controllable air conditioning. I rung and asked for the room temperature to be lowered or to be put in another room. I ended up booking and paying for a room at another establishment.

Leisure Partner

6/10

Pleasant

24 Nov 2023

M

I have stayed 3 nights in this property... The cleanliness of the room was good, the bed was very comfortable.
The bad things i Will say it now.... The TV did not work, i had no heating in the room for 3 nights, the noise from the other apartments was very loud even after the silence hours and i could not sleep very much., if you take a shower all the water goes into your room, you need to put towels to stop entering the room.
Rather than that i enjoyed my short break in Switzerland.

Leisure Self

2/10

Poor

13 Oct 2023

Dr. Louis

Room key provided did not work, customer service phone posted on door was out of service. We found another phone number online and when we were finally able to contact management, they were absolutely rude. We had to wait outside the room for almost 2 hours. Management never apologized. No hand-soap in room, no a/c, internet did not work, and bad smell in hallway and room due to a food stall in the first floor. Manager said he did not care because I had already paid and he would never reimburse. Horrible place to stay.

Leisure Family

6/10

Pleasant

27 Sep 2023

Verified traveler

Without air conditioning, the window can’t opened.
There is no service front desk. Clean once a week.
The TV does not have a remote control.
The only thing is that the transportation is convenient, and it is convenient to go anywhere

Self

2/10

Poor

05 Sep 2023

rupi

It’s the worst experience I got ever in my life, even I tried to reach Expedia as well because I don’t want to stay there.. I contacted the property they mentioned they don’t have air conditioning but they said we have cooling system only then I thought I will wait for some more time might be it takes time. There was no ventilation in the apartment, we can’t even open windows as well it was fully humid.. I won’t recommend anyone staying there unless you are coming in winters.. I wrote the email as well for the problems in the apartment but none of them get back to me related to issue.. last but not the least the shower was also leaking and the water was flowing outside the shower which created totally mess on the floor of washroom..

Partner

6/10

Pleasant

20 Jul 2023

RAHAT

Location and Aprtment is perfect but there is no air ventilation , windows are fixed which is dangerous in summer weather , only one small fan is there which is not enough , even I mentioned earlier to provide the room with window but no response , so read reviews before book this . No support or help on site

Friends_and_family Family

8/10

Excellent

18 Jul 2023

Russell

It was difficult to find the entrance. The was no signage. Property information should include a description of the shops on each side of the entrance.

Leisure Partner

2/10

Poor

13 Jul 2023

Bolshova

I had initially booked this hotel without reading the reviews, and to my dismay, they were absolutely horrible. By the time I realized this, it was too late to cancel as I had chosen a non-refundable option.

However, upon arriving at the hotel, I found that the room wasn't as bad as described in the previous comments. It was clean and spacious, but the lack of air conditioning was a major drawback. Unfortunately, the weather during my stay reached around 30 degrees Celsius (95 degrees Fahrenheit), making it quite uncomfortable. I had to resort to opening the window for ventilation, which thankfully was an option in my room, unlike in some other rooms, I assume.

To make matters worse, there was a restaurant nearby that seemed to attract very noisy guests, predominantly of Indian descent (nothing against the nation). I want to emphasize that it wasn't just regular noise, but rather loud conversations and screaming. The restaurant turned into a party venue both nights, and the noise persisted until midnight. Even though my room was located on the 4th floor, I could almost hear every word being uttered.

Therefore, I cannot recommend this hotel to individuals with sensitive ears or to those seeking a peaceful rest after a long day of traveling through Switzerland. Additionally, the neighborhood surrounding the hotel had an Indian influence and was not as clean as other parts of Zurich.

Leisure Self

2/10

Poor

07 Jul 2023

Yasir

The hotel was not clean and the pillow had bed bugs that we saw was moving around so I would not recommend this hotel to anyone at al! It was a very bad experience. I want to get a refund from this hotel asap! I will file a claim too and I have pictures to prove that! I’m really disappointed with this bad experience.

Leisure Family

6/10

Pleasant

19 Mar 2023

Margaret

For a lady travelling on her own this was not the property to stay in. Noisy with an Indian street cafe under my room so there was a delicious smell of Indian cooking all day and night and lots of people in the lobby blocking the door into the building. I was on the first floor, and maybe this added to my concern and the noise level both from the cafe and the street. Maybe a top floor room would have been quieter. The first time in hundreds of hotels I have booked with Expedia I would not recommend or ever visit again

Leisure Self

10/10

Exceptional

23 Aug 2022

Ágnes

The property was OK

Leisure Partner

8/10

Excellent

07 Jul 2022

Jeb

The property was in a convenient location with transportation and restaurants everywhere. We liked it and would use again. The only issue is we were unsuccessful communicating with the property management. We wanted a top sheet for the bed and we never heard back from the management or cleaning staff.

Leisure Partner

4/10

Poor

30 Jun 2022

Shravan

You don't realize the importance of air conditioning at a place, this was the first place i landed after a 9 hr flight, i was at the property at 12 noon my checkin was at 2,
Guess what no ones here to answer anyquestion, u get your key by an automated keyboard not before 2 pm. We had to wait on the road with all our luggage until it was 2pm. During the day outside noice was ok but at night if you open the window on the road side, someones talking/ yelling all night (until 4am) if you close then window. Then you are suffocated becaused the unit has neither air-conditioning nor a fan.
I was told by some others in the complex their unit faced the road and they couldnt open the window on the road side as it was sealed, poor people couldn't sleep as it was 40 C whole night, only God know about carbon monoxide poisoning

Leisure Family_with_children

4/10

Poor

29 Jun 2022

Alexey

Disappointment

Room smelled of cigarettes, the floor looked poorly cleaned. The window won't even open. I immediately returned the keys and went to look for another hotel.

Self

4/10

Poor

14 Jun 2022

Liam James

Not so great.

No ventilation in the room, and only blinds on the outside of the windows, so to sleep with the window open meant that there was light in the room.
No ventilation in the bathroom, so smelled like old toilet water.

Business

4/10

Poor

08 Jun 2022

Milos

Not a pleasant stay

The room was facing the street.
You can not open the window.
Stuffy smell in the room from lack of fresh air. Had to open the hallway window and room door to get some oxygen into the room.
No ventilation noted.
No A/C
Provided with a small fan which did not work when pluged in. Borrowed one from my cousins room as her room was facing the court yard and had 4 windows that could be opened.

No smoke detector in the room noted.
For the two nights someone was moving chairs till late at night. No clue where the noise was coming from.

Nice proper fridge
Nice bathroom
Comfy clean bed
Elevator
Lots of shops around
Walking distance to train station

Rooms should not be rented out until ventilation issues fixed.

Self

10/10

Exceptional

30 May 2022

Heather

Flooding Bathroom

Good location to the train station and many food spots! Only downside is the bathroom floods when you shower, had to put towels down everywhere because it almost flooded in to room.

Partner

2/10

Poor

10 May 2022

Esther

This has been the worse stay by Expedia so far, there was soap to wash our hands, no remote control, no lights. Way too much noise from the top floor and constantly heard knocks at out door. Very little to none communication to ask someone for help.

Leisure Family

2/10

Poor

10 May 2022

Esther

It was so hard to comunícate our problems and concerns. There were no lights; no phone in case of an emergency, The TV
wasn’t even working. The neighbors made a lot of noise especially from the top.

Leisure Family

8/10

Excellent

24 Apr 2022

Patrick

No reception, so, easy to go when you have registered for a key-code. Small rooms but enough for a 1-night-stay.

Business Self

2/10

Poor

22 Jan 2020

Angeline

Bad property to stay

The elevator wasnt working when we stayed there and our room was on 62. Omg can you imagine how stressful it was to carry luggages up to level 6 with stairs? Also the toiletteries are just lacking when i clearly put in 4 people. There was no reception as well and no one to be called.

Friends_and_family Friends

4/10

Poor

22 Jan 2020

Simon

Swiss (No) Star stay

The key didn't work, the shower didn't work, the internet didn't work and it wasn't very clean...so standard Swiss Star then!
In addition the communal area smelled badly of the kebab shop below, there were cars revving outside 'til the early hours and someone started drilling at 7am.

Business

10/10

Exceptional

21 Dec 2019

Fredrik

Excellent location and new and clean room.

Excellent location and new and lean room. Only negative thing: no bag 💼 storage after check out

Partner

10/10

Exceptional

17 Dec 2019

Kayla

Overall it was great but it was self check in and it took longer than I would have liked

Friends_and_family Friends

8/10

Excellent

16 Dec 2019

Verified traveler

There was no one in the office at anytime. Also, they do not answer their phone so it's a problem if you need to get in touch with them for any reason.

Business

6/10

Pleasant

09 Dec 2019

Verified traveler

Convenient location.

Check-in process was easy once you completed the registration online. Once we entered our room, the bed was not made and the room had not been serviced yet. However, they cleaned our room within 15 minutes and everything looked as expected. Everything else was fine. The area is a bit loud. The location is good as it is walking distance to the train station and Old Town.

Partner

8/10

Excellent

08 Dec 2019

Don

10minutes walking distance to Zurich Central train station, and not so expensive for 03 person to stay at this nearby distance.

Leisure Family

2/10

Poor

06 Dec 2019

Verified traveler

There is no ventilation in the room is a rat trap, booked 2 nights and leave after one, bathroom lavatory and shower were damaged. Stay away of this place, BTW cleaning is not daily.

Leisure Family

10/10

Exceptional

18 Nov 2019

Rhos

Amazing

Lovely staff. Great location! Super room!

Self

4/10

Poor

07 Oct 2019

Verified traveler

Poor check in. Received code over two hours after check in time. Room was extremely hot and no windows to open or air conditioning to provide relief.

Friends_and_family Family

2/10

Poor

28 Sep 2019

Verified traveler

Ventilation system pumps curry scent into bathroom

Had great difficulty checking in as I did not receive any instructions as it said I would in the email. Room was not exactly big and made worst by the fact there was a huge wardrobe blocking a lot of the space... Ventilation system also was bad as there is an Indian restaurant downstairs and the ventilation was pumping a curry scent into the bathroom.

Partner

4/10

Poor

03 Sep 2019

Ismail

WORST PLACE TO STAY! Very Bad Service.

Bad service,
No instruction of service and no front desk, a lot of time wasted. no body can help no TV no aircond since the weather is around 28-30 really hot. Only got small fan. they claim pillow but not a pillow it is a slap cloth. really frustrated call the hotline many times no body answer only machine. really bad service.

Partner

6/10

Pleasant

26 Aug 2019

Verified traveler

An okay budget micro-hotel

The automated kiosk was unable to dispense the key because cleaning staff were using at the time (attempted to check in about an hour after the earliest check-in time). The flooring in the room has warped from water damage so it kept the bathroom door from fully opening. The room was very quiet, but at the expense of completely sealed windows during a warm summer visit. The India Street Food takeaway located at the entrance is fantastic!

Partner

4/10

Poor

15 Aug 2019

James

Uncomfortable

The room was barely ventilated. It had no window we could open and only tiny holes which it wasn’t clear where they went. There was one fan keeping us alive. It was so hot and stuffy, we could feel our health deteriorate daily! Luckily we were there for only a week, any longer and it could have impacted our overall health. Not only this but the floorboards were broken and uneven by the bathroom door which meant we couldn’t move it very easily. Also the cleaner came in unannounced to our room twice! All this for prices that you’d expect at a 3 star London hotel! I will be seeking compensation.

Partner

2/10

Poor

02 Aug 2019

Verified traveler

The room was very small and no aircon and no window to open to let out some air. There was no ventilation there was a tiny tiny fan that had zero effect

8/10

Excellent

24 Jul 2019

Verified traveler

Was very simple. It was nice having one key to access all doors needed. Room was quiet.

Leisure Partner

4/10

Poor

24 Jul 2019

Verified traveler

I did not find our room clean. The sheets had been washed but had stains on them.

Leisure Partner

8/10

Excellent

30 Jun 2019

Sharon

It was a good location, cleaning person difficult to get service as there was no one on site.
Short of towels, no coffee pot, toaster, night tables or table lamp by bed. Otherwise, clean enough
and adequate for a stay while touring all day. Good bedding, except poor thin pillows.

Partner

8/10

Excellent

28 Jun 2019

Verified traveler

I like the ubication the only disadvantage for me was that in the entrance of the building there is a little restaurante of indian food to go and or to eat standing and smell unpleasant and the customer of the restaurante are an obstruction of the entrence

Leisure Family

8/10

Excellent

17 Jun 2019

Janet

Very clean and spacious! Good location!

Partner

6/10

Pleasant

06 Jun 2019

Sharon

Less than average service.

Less than average expected amenities, 2 towels for 4 persons, no facecloth, no dishclothes and, not enough serving dishes or toilet paper etc for 4 people . No attendant or receptionist and no cleaning service during stay meant no one to help with issues. Clean enough but not typical hotel level of clean.. Entrance obscured and easy to miss. We waited for 3 hrs for the room but we did in all fairness come there before checkin time as our flight was in at 900am and we went to hotel at 10. I had thought i read there was locker/lockup available for liggage but it wasnt so we we were disappointed to be tired and waste time at nearby mcdonalds waiting for room availability.. we did get access around 12:30. Location is perhaps \"family unfriendly?\". Overall we found it very central to our travel plans from central station. The room was clean , white and fresh and certainly adequate and good value. I think they need to tweek how they can provide a few additional and better amenities as are
Sandard in the industry for a \"furnished apt.. thanks.

Friends

6/10

Pleasant

24 May 2019

roger

Reasonable value f or money

The checkin is automatic, they give you a code, what they dont do isshow youwhat to do aith it. A photo of the access panel would have been good.
Location was good an easy walk into t o wn.
Iwould havee liked a toaster, not supplied.
The shower had a problem that remained broken during our syay.

Partner

8/10

Excellent

09 Apr 2019

Raymond

Sofa bed is not good, there is no independent air condition switch, also windows are all fixed

Leisure Family

2/10

Poor

19 Feb 2019

Notahappycamper

The property is newer (in the inside) and clean however the fact that this property has NO reception/front desks so checking in and if you have complain or query is challenging. They send an email on how to get key, but who reads his emails all the time? I am used to book a hotel, show up, then check in.
It was 1 am when I arrived in Zurich, So I called the number printed on the door and the gal I spoke to was not so eager to speak to me and told me to next time to please call her during office hours!!! So she was expecting me to sleep on the street, wait till office hours then help me?
Another thing this building has a central HVAC system, It turned out now that the AC is so warm (it is 1 am now in the morning). I phoned in again the number. The person on the line this time is polite compared to last time. Unfortunately he said they can only adjust the heat in the morning.... What a terrible experience. It is indeed relatively cheap compared to other properties here in Zurich (as Zurich is really known to be expensive) but as the saying goes, you get what you paid for. Good Luck on those future customers

Business Self

8/10

Excellent

22 Dec 2018

Daniel

Really good price in heart of really strong living

Good price in the center of Zürich kann only recommand, stayed 2 nights instead of one

6/10

Pleasant

22 Dec 2018

Michelle

I wouldn’t stay again

I was disappointed that an email I sent several weeks ago was not answered. This was to ask if we could leave our bags at apartment early. We arrived by plane from Australia at 0630. Long walk from before train station only to find out we could not. I had carried 20 kg on my back. I was not impressed. When we finally got into our room it smelt heavily of cigarette smoke. Linen, towels , curtains. It was awful

Partner

8/10

Excellent

11 Dec 2018

Verified traveler

Great location, very close to the tram stop. Close local amenities and apartment was clean and comfortable

Partner

2/10

Poor

17 Nov 2018

ces

I was very disappointed with the amenities. There was no hot water in the shower. We never had a chance to shower after our long travel. It was very dusty everywhere.

Leisure Friends

6/10

Pleasant

16 Oct 2018

ronagene

We have reserved for 3 people sleep but actual one sofa that have no bed sheets and pillow for 3rd person and had only 2 blankets that had left in cupboard.

2/10

Poor

11 Oct 2018

Verified traveler

Horrible experience. Will not book again

I booked 1 bedroom. But they was surprised that the room is only single bed and NO Room at all. Trying to call the phone stated in hotels.com but no one is answering. Need refund! Do not book this hotel!

Friends

4/10

Poor

09 Oct 2018

Verified traveler

The windows don’t open and no ac. We were told that it was for safety. Yet one floor down on the back side an apartment had an open window. No parking. You have to go to the police station to by a parking permit for the day and then drive around looking for a spot to park.

10/10

Exceptional

04 Oct 2018

Yusri

Seiss star Longstreet

convenience to stay , easy acces to train station & restsurant .

Partner

8/10

Excellent

26 Sep 2018

JC

Short stay in Zurich

Tidy and reasonably priced room for a short stay. No kitchen amenities or air con (that we could find). The apartment is a 15 minute walk from the train station.

8/10

Excellent

07 Sep 2018

Andy

clean room 10 minutes walk from main station

Arrived having booked 2 rooms but key code only provided one room key. 24/7 hotline busy but got through after 10 minutes. Quick fix to provide 2nd room key but this room had no safe, kettle had wrong plug and window badly cracked. Reported these but not fixed during our 4 night stay. Our room had a lovely large wardrobe but no hangars. These were provided next morning.
Rooms are large, clean and had a good shower room / toilet. Bedding is not as large as the bed but not a problem in warm weather. Location is very good with restaurants and bars close at hand, including an asian take away next to the entrance.