Name: Easyhotel Zurich City Centre
Address: Zwinglistrasse 14, Zwinglistr, Zurich, 8004, CH

2/10

Poor

23 Jul 2026

Matthew

This was a very poor stay, while the room locked and we felt safe in this location. It was great that there was a luggage lift. The room is absolutely tiny which is fine but then it needs to be efficient which this room was certainly not. There was excess furniture which limits bag space. Furthermore the airflow absolutely sucked and the room was hotter inside than outside overnight. All that is provided is a small desk fan which took up 1 of the 2 working (4 total) sockets in the room. Again this is not efficient people want to charge their devices etc and need more than 1 outlet. Maintenance needs to be looked into for this room. The bathroom was of an adequate size for a place like this. Also massive tease that the reception area has very good air conditioning while the rooms have no air conditioning. Reasonable walk from the train station to the hotel which is great.

8/10

Excellent

21 Jul 2026

Corinna

the room was clean very small bathroom good for like one night if you’re passing by

Partner

6/10

Pleasant

19 Jul 2026

Colin

Pas de staff sur place mais réponses très rapide via la messagerie. Le check in est facile et le tarif du early check in est raisonnable. La chambre est correcte, mais notre chambre donnait directement sur l’Uelturberg ce qui la rendait super. La salle de bain est minuscule mais l’eau de la douche s’y dissipe rapidement. Une deuxième table de chevet et une lumière de lecture serait apprécié.

Partner

2/10

Poor

07 Jul 2026

Reji

If you are visiting in summer time, don’t even think about going to stay in this hotel.
It was the worst stay in my life in a hotel.

Partner

10/10

Exceptional

04 Jul 2026

Luis

Very Cleaning place, good location.

Family

4/10

Poor

27 Jun 2026

David

Basic, but not cheap enough to justify the lack of amenities. We came during a heat wave, and the anemic fan did nothing, so we broiled in our room. No A/C, no passenger lift (though there was one for baggage). No frills, not worth it.

6/10

Pleasant

26 Jun 2026

Kenneth

Bare bones rooms but everything was clean. Probably wouldn't stay again for the price.

Self

10/10

Exceptional

20 Jun 2026

Aiesha

Easy check in process with no staff here. Lobby area totally just full of people in the way though not even appearing to check in! Room was simple but spacious for the price and bathroom was good size and useful. Shower very powerful. Bathroom door didn’t open as much as expected but wasn’t an issue for us. Tv didn’t work couldn’t access any channels but not a huge issue for one night stay. Windows opened wide useful for ventilation, plus a fan. Good location being so close to many shops and the train station, walkable area for sure!

Partner

10/10

Exceptional

17 Jun 2026

nick

This is a self check in hotel, the check in itself is very straightforward to do.
Our room was clean and beds comfy. We had a problem when we left our luggage in the locker but we called the number given and they were very helpful and helped us with the locker code. The hotel is in a good location.

Partner

10/10

Exceptional

17 Jun 2026

Richard

it was clean . safe .adequate... amazing value for money and city central . just walking distance from the train station 👌

Partner

8/10

Excellent

17 Jun 2026

Paul

Perfect for a solo traveler passing through on a budget. Everything was clean and centrally located in the city for easy walking.

Self

6/10

Pleasant

15 Jun 2026

Oke

Didn’t expect this hotel as it was designed. The rooms were small, the bathroom was cramped and the only ‘food’ was a vending machine. That said, if this was the expectation it may be exactly what you are looking for - clean and a good value.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Anthony

Good central location.
Simply adequate for the price.

Family

10/10

Exceptional

04 Jun 2026

Frederic

Good value for price. Clean and convenient. Centrally located.

Self

2/10

Poor

02 Jun 2026

Avijit

In 15 years of traveling all over thecworld and staying in similar grade hotels, this was one of the worst experiences. The customer interface was rude, the key amenities were non existent or non functional, and overall inconvenience level was very high.

The location and cleanliness were good

Partner

2/10

Poor

21 May 2026

Kevin

Was provided early check-in at 10am which was very helpful as I was only expecting to drop off my luggage and check-in later in the afternoon to explore the city. During check-in was informed that breakfast was served in the mornings but was not informed of the additional charge for this service so I assumed it was included with my reservation. The breakfast was decent with a wide assortment of cheeses and hams, and baked goods. I was informed during checkout that breakfast was not included and is an additional charge of 14 euro/pp and then checking in the back she said it was actually 16 euro/pp. I informed them that this was not described to me during check in and had I known this I would not have had breakfast at the hotel. Seems to be a bait and switch tactic and hence I will not recommend staying at this hotel due to their malpractices.

Partner

8/10

Excellent

20 May 2026

David

N A

Self

8/10

Excellent

19 May 2026

Alan

The accommodation was clean and tidy good location to town and transport ideal if you plan to eat out a lot and explore the city.

Take plenty of money as it’s not cheap when your there to eat out or transport.

Family_with_children

8/10

Excellent

16 May 2026

Thomas MacDonald

Central

Friends

10/10

Exceptional

13 May 2026

Mariana

Great for the price! You have everything you need and the location is great. The checking process is quick and easy.

Self

10/10

Exceptional

10 May 2026

Yasmin

Good location to train station. Small and basic room but contains what you need for a short stay

Partner

2/10

Poor

05 May 2026

tai

I had a very disappointing and bad experience with this self check-in hotel. The room, curtains, and floors were dusty, as if they hadn’t been cleaned for quite some time. The heater was not working, leaving us feeling cold throughout the night. Despite this, the staff insisted it should work depending on the outside temperature, even after we followed their instructions and set it to the maximum.

Basic facilities and necessities were not adequately provided. When we requested extra towels, our request was declined with multiple excuses. Additionally, the pillows were uncomfortably small.

Family_with_children

10/10

Exceptional

01 May 2026

Adam

Todo muy bien solo no jabon para lavarse las manos

Friends

8/10

Excellent

30 Apr 2026

Emmanuel

A self checkin/out hotel. No particular service other than having a room to stay. Overall, clean, well located and easy to checkin and checkout.

Friends

2/10

Poor

29 Apr 2026

Sheli

Disgusting!! Shower wand was broken, no soap in dispenser, shower curtain stucj to you while tryijg to shower, pillows were flat and small, homeless people outside and graffiti across te street. I felt very unsafe and tried to talk to hotel and they never responded. Talked to Expedia and was denied refund to book at another hotel.

Friends

2/10

Poor

15 Apr 2026

Suhail

No space, No elevator, Only for luggage and doesn’t work .
A soon as I get in the property, Police came to the room next door, Was scary for a solo travel woman.
Very bad experience.
Price doesn’t worth.

Self

8/10

Excellent

14 Apr 2026

Marlyn

clean room. did not find the airport shuttle.

Partner

6/10

Pleasant

08 Apr 2026

VIVEK

This is the smallest hotel I have stayed in, one level above hostel, no kettle, no room to move around, no option to lower temperature, no room service, no reception, its like staying in a capsule. Stay away and I am never staying here again.

Family

2/10

Poor

07 Apr 2026

Harsh

Best for single night stay

4/10

Poor

07 Apr 2026

Harsh

Property comes clean but rooms are very small and there’s a mould in the bathroom. Also the heater is behind the bed so you are not able to see whether it’s started or not. Overall this is good for single night stay

10/10

Exceptional

25 Mar 2026

Luis

Not breakfast

Partner

4/10

Poor

18 Mar 2026

Toni

Location and lockers and mattress good.
Height of bed from floor poor, very low.
Size of room poor, could hardly get round bed.
Bathroom horrific! Sliding glass door was inches from my head and opened directly onto the toilet. No privacy from smells, sounds or being seen!!! Not ok when sharing!

Partner

6/10

Pleasant

27 Feb 2026

RJ Garnet

Elevator

6/10

Pleasant

11 Feb 2026

Rosalina M

Room was great

4/10

Poor

22 Jan 2026

Pandre R

Typical EasyHotel, no ammenities and tiny room. No staff, no people; self-check in was easy at the kiosk.

Friends_and_family Family

4/10

Poor

22 Jan 2026

Rosette

They charge extra for early check in where there are a lot of available rooms. The place is so so and it’s worth the money

Leisure Friends

10/10

Exceptional

19 Jan 2026

Mie

Clean, convenient location to public transportations.

Leisure Family

6/10

Pleasant

20 Dec 2025

Thang

Great location, close to Zurich HB, but no fridge or nothing in the room.

Leisure Partner

6/10

Pleasant

19 Dec 2025

John

This was an extremely basic room (and it was advertised as such). We were ok with the small size and the very basic nature, however we would not stay there again. The bathroom door is too transparent and the toilet is immediately on the other side of that see-through door. That doesn't work for us.

Leisure Partner

4/10

Poor

08 Dec 2025

georgina

This is a self serve hotel. Bathroom is divided from the bed by glass doors, therefore no privacy. Bed from the glass door is less than two feet. Beds are very hard I felt the springs, also the bed is less than one foot from the ground.

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Kerry

Good location. Easy check in. Good luggage store

Family

10/10

Exceptional

26 Nov 2025

Carlos

Awesomely

2/10

Poor

19 Nov 2025

Todd

DO NOT STAY HERE. This was the WORST place that I have ever stayed at (as a regular traveler). The room was extremely dirty with built-up MOLD everywhere, multiple hairs left from previous visitors, and hadn't been cleaned for a long time. I honestly brushed my teeth outside of the hotel and slept on top of the covers, fully clothed, with the pillows wrapped. IT WAS DISGUSTING EVERYWHERE. Really wish that I had never found this hotel, and really hope that at least one person reads this and decides against putting themselves through this experience.

Leisure Self

10/10

Exceptional

14 Nov 2025

Ricardo

Excellent and very close to the main sights.

Leisure Partner

8/10

Excellent

06 Nov 2025

Neeru

Yes

Friends_and_family Family

2/10

Poor

29 Oct 2025

Chetan

There was no amenities, luggage lift was not working i have to carry my luggage to third floor and most importantly i got 10 min late to pickup my luggAge and there was no one to open the door. Luckily some other guest opened the door for me else i would have missed my bus. Do not recommend at all

Leisure

6/10

Pleasant

20 Oct 2025

Scott Alexander

The hotel was clean but when you have problem the lack of staff is an issue ! I had problems with the A/C . I needed an iron and board , even getting a taxi was an issue !!! The location was good and easily walkable into the Old Town

Leisure Self

2/10

Poor

16 Oct 2025

Samantha

Do not stay here!!! I’ve stayed in over 40 countries and this was the single worst place I’ve ever stayed! No way to use the shower without completely flooding the room which I had to clean up myself. They lied to both myself and Expedia about everything they said and did. Completely dishonest and unethical people. Promised me another room then told me and Expedia they were overbooked but wouldn’t refund anything before I even stayed one night. Anywhere else would be better!!! They couldn’t have lied more or handled things worse.

Leisure Self

2/10

Poor

15 Oct 2025

Vijayakumar

Luggage lift not working and you are expected to carry your heavy ones to the 5th floor and way back. It is not acceptable even when it is advertised as budget hotel.
Think of an elderly person have to do this which i believe is just ridiculous!!!
No staff around to help or even update when it will start working.
Overall very bad experience and would avoid at any cost.

8/10

Excellent

15 Oct 2025

Lyndon

Room was clean, small but you pay for what you get

Friends_and_family Family

4/10

Poor

13 Oct 2025

Amy

Hot! Clean but very uncomfortable, very small and beds were sub par.

Business

2/10

Poor

13 Oct 2025

Shahla

The most horrible experience ever in my 72 years. The hotel location is soooo confusing that although I gave the address to the Taxi driver still he took us to the wrong place. Then I have to get another taxi to take us to the right place. Even there the driver got suspicious and took us around then he said I think this is it. Now we finally checked in. They put us at 5 floor up without elevator and we carried our luggage. I didn’t know how to cancel the reservation and go to another place. There is No Soap or anything to call the place A hotel. I am surprised we didn’t have heat attack.

8/10

Excellent

28 Sep 2025

Hyun

Easy to check In/check out and really like that there were self servce luggage storge in the hotel before the check in time. They had bed, hanger, towels, platic cups, tissue, soap, all in one shampoo. The hotel itself was really quiet but it was Saturday to there were roof top party was going on at the next buiding… The music was so loud until the late night… The 2 things that I didnt like were the luggage lift was broken so we had to carry our luggage to the second floor… And the room was too small that I couldn’t even fully open my luggage..

Leisure Partner

2/10

Poor

23 Sep 2025

Wesley T

Luggage lift not working, carried 100lbs of luggage up 4 flights of stairs, room did not look like photos, ceiling slanted and could not stand up in room. Bathroom has light flickering and made it uncomfortable to shower. Noted that this is what 120CFH gets you.

Partner

8/10

Excellent

23 Sep 2025

Sandra

Check in was super easy. There were no amenities. It is a room with two beds, two towels, two pillows and two blankets with not much else. If super simple is what you need, this is the place for you. Very convenient to the main train station in Zurich. I was only there for one night so it was okay.

Leisure Friends

2/10

Poor

05 Sep 2025

Viraj

Worst

6/10

Pleasant

28 Aug 2025

Annalyn

no air conditioning, noisy

Leisure Partner

4/10

Poor

22 Aug 2025

ANGELITO D

Broken lift, dirty room, very small room, very inadequate lighting

Leisure Friends

4/10

Poor

05 Aug 2025

John

No staff, bed was hard, cheap mattress, sheets were cheap (scratchy). Room was tiny. Shower was almost impossible to use it was so small.

Leisure Self

4/10

Poor

03 Jul 2025

Rosalva

I was 5 days in Switzerland and they never clean my room, not change my towels, not check shampoo and soap. Plus not A/C in rooms. It was really hoy because is summer time. The only thing that is really worthy is the walkable area and near to Zurich HB céntrale station.

Leisure

8/10

Excellent

02 Jul 2025

Bruno

Good value for price as Zurich is quite expensive. It's not The Hilton but for what you're paying it's good value considering prices around Zurich

Leisure Family

8/10

Excellent

02 Jul 2025

Leonardo

The hotel is adequate for a place to sleep and shower. I would advise against staying in the summer, there is no AC and the rooms are not well ventilated, no fan, no mini fridge for cold drinks, no ice machine. I couldnt sleep well as I kept waking up in a puddle of sweat. The staff that I met was very friendly, helpful, and advised that it was going to be very hot here in the summer.

Leisure Partner

6/10

Pleasant

15 Jun 2025

Simone

The Hotel is a walking distance from the main train station from where we took 9 minutes to the airport, but not the best neighborhood.
Since the Hotel didn’t have air conditioning and it was hot, we let the windows open, and it was noise at night and at 5 am people were working and being loud.

Leisure Family

8/10

Excellent

11 Jun 2025

Donald

Nothing

Friends_and_family Friends

6/10

Pleasant

27 May 2025

Robert

Had to re-complete the self check in process due to a technical issue. Wouldn't have been an issue if there was a customer restroom accessible in the lobby, which there is not. Exhaust fan in restroom not working or wired, and the lightweight shower curtain moves with the shower water draft so to stick to shower occupant. Highly recommend bringing a pillow, as the provided pillow is very thin. Extra firm bed, not for \"side sleepers\". Carry in drinkable water. No kettle or cups provided. Half of the room (8 linear meters) has no electrical receptacle. No USB outlets supplied, so bring your USB phone charger.

Leisure Family

4/10

Poor

22 May 2025

Imran

It's not cheap for what you get. Next time I would rather pay little bit more and stay in proper hotel. Location is not 8 mns walk from main train station its 20 mns. Flickering cheap pot lights. Washroom sliding door doesn't close properly shower poor quality curtian shower head very poor quality. It's good for one person for few hrs to sleep n take shower not for couple. No elevator/lift only luggage lift.

Leisure Family

4/10

Poor

14 May 2025

Paul

Hotel for robots. Very un-personable, tiny, bare

Not personal at all. No table or chain in room. super tiny bathroom. No one to talk to for any issues. Phone number was out of service. You need to send an email to get any help. I wanted to add a day to my reservation, I ended up getting locked out of my room between 11am and 3pm while their fully automated system transferred between one reservation to another.

Business

10/10

Exceptional

06 May 2025

Spencer

Great budget hotel. Zero complaints

Leisure Partner

6/10

Pleasant

02 Apr 2025

Deanna

Easy check in and easy check out

Leisure Family

6/10

Pleasant

30 Mar 2025

Jeremy

This is the sort of hotel that is pperfect if you simply need a night's sleep in a room that is clean and with a good shower. However, it is in the centre of town and the noise from nearby bars woke us up at 1am, 2am and then police car/ ambulance at 3am; so sound proofing is not good! It also really frustrated me that this was a totally automated system and having booked the hotel and wanting to change my itinerary I found I couldn't cancel (which was extraordinary in my view). I should have read the small print - but even so - pretty shocking given that I'd paid upfront and was seeking a change weeks in advance. So I would never stay here again or in a similar Easyhotel if the terms were the same.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Patricia

We chose this property for its covenient location to the train. It was just what we needed.

Leisure Family

6/10

Pleasant

02 Mar 2025

Adam

Great location and close to main station. Reasonably priced for Zurich but expect the minimum. Self check in and bag storage really handy. Good for a few nights but I wouldn't stay any longer here

Leisure Partner

8/10

Excellent

04 Feb 2025

Kwong Ki Terence

The location is around 10-15 mins walking distance from Zurich main station.

There is no reception in this hotel, self check in service is provided, it is smooth. There is no lift for this 4 storeys building, but luggage lift is provided. It is pity, I didn't notice that after I pick up luggage to the 4th floor. However, I can make it when check-out. It is good.

Room is small but good for single traveler. It is clean, but no refrigerator. Shower room is compact.

There are plenty of restaurants and cafe nearby, also you can find convenience store around, but need to pay attention to their closing time.

I stay one night only, but it is good enough.

Leisure Self

10/10

Exceptional

19 Dec 2024

Alisa

My room was on the very top floor and was very clean. I stayed one night but slept well as the bed was comfortable and I was able to turn up the heat on the radiator to make the room temp just right. I am happy that I found a hotel for such a great price that was near the sights that I wanted to see. The Wifi was excellent. I thought that the TV did not get a signal at first but if you change the channels you will find many stations to watch.

Self

8/10

Excellent

06 Nov 2024

Diana

Although it does not have front desk, the check-in process is very intuitive and easy to complete.
There are multiple restaurants on the same block, lots of options. My room overlooked the backyard and dining room of a nice restaurant. It is quiet and no noise even when we opened the windows. Overall the hotel is adequate.

Leisure Family

8/10

Excellent

04 Nov 2024

Kevin

No problems with automated check in. Room was basic but clean and just as I expected. The vending machines came in useful.

Self

4/10

Poor

14 Aug 2024

Enrique

No Air conditioner. No elevator and we have a room in the 5th floor even though they new we were seniors (73 & 72).
No good

Partner

6/10

Pleasant

08 Aug 2024

Azam

The property hasn’t lift . We have to going up by stair and our room in 4th floor.

Leisure Family

4/10

Poor

06 Aug 2024

Dillon

I wish I hadn’t.

If you’re looking for a cheap barebones room with no towels, flat pillows and no air circulation then this is your place.

The room was miserably hot. The window opens a few inches at best, but offered no reprieve. There were no towels in the room to start and had to email an offsite receptionist who directed me to a cabinet in the reception area to pick up my own towels. After trying to deal with the heat I asked if there were any fans available - they directed me to a hallway closet to pick up a fan - it helped but only after several hours of trying to deal with it.

If I didn’t have to ask and service myself for these items the stay would have been a bit better.

Overall I would not stay there again, but again if you’re just looking for a place to stay then go for it.

Partner

4/10

Poor

28 Jul 2024

Verified traveler

Get what you pay for

Great location, not so great amenities. Many places in the area do not have air conditioning, but the rooms are very small and therefore build up heat really quick.

Hairdryer tended to overheat, and there is very little space to manoeuvre. This is one of the cheapest hotels in Zurich so you get what you pay for.

The check in was really quick (via lobby computer) and rooms/lobby really clean.

2 stars is probably fair, an extra pillow (you only get 1) would go a long way.

Partner

6/10

Pleasant

19 Jul 2024

Payton

Expected based on price

As expected for the cheap price compared to other hotels. Just a place to stay with a bed, tv, and connected bathroom and shower. Fine for 2 friends comfortable being in close quarters. Would be a bit warm at night since there is no AC but since we weren’t there on a weekend we didn’t have a problem with noise after 11pm or so. If someone asked me if I recommended it I would say it’s fine if you are looking for a budget option and have low expectations/wont be there much.

Friends_and_family Friends

4/10

Poor

18 Jul 2024

Verified traveler

Not recommending

Clean with Ok .location .
That’s all

Partner

8/10

Excellent

13 Jul 2024

Roberto

Ok

Leisure Partner

6/10

Pleasant

28 Jun 2024

Mauricio

No ac, noisy outside. We have to sleep with window open and the street noise didn’t stop

Leisure Friends

4/10

Poor

24 Jun 2024

Josh

We in advertently stayed next to it an open air concert, and then it was Friday night in the bar. Scene outside was very loud and all our ventilation in this room was so poor. We had to have the windows open and so therefore it was very little rest.

Leisure Family

8/10

Excellent

22 Jun 2024

Mark

15 or so minutes walking distance from main railway station.

Automatic check-in easy to do and there was an employee in the lobby to help but she did not make it clear that she was staff and not just another guest.

There is a lift for luggage but not for people and I was on the 4th floor !

10/10

Exceptional

02 Jun 2024

Kristy

Small but extremely convenient. Location was excellent.

Leisure Self

4/10

Poor

01 Jun 2024

Thanade

No housekeeping or no room cleaning unless you pay. Even others self-check in hotels have free daily room cleaning like how every hotel should be.

Leisure Partner

8/10

Excellent

31 May 2024

Karthe

Giid

8/10

Excellent

31 May 2024

Mario

Very convenient location close to the train station and near the downtown area.
They don't have a front desk but it's all automated.
You have to look around for breakfast because the closest restaurants doesn't open for that.
The price is good for the central area of Zurich

Business_and_leisure Self

10/10

Exceptional

30 May 2024

Kelia

I didn’t like my room smelt like the restaurant at times

8/10

Excellent

30 May 2024

Fengxia

Good

4/10

Poor

25 May 2024

Tara

The only thing Easy about this hotel is the name and checking in. It should be called hardHotel. It was hard to get comfortable because there was no thermostat. We opened the windows to cool things off which made it hard to sleep because there was noise and activity on the streets until 4 am. It was hard to communicate with anyone because the wifi didn’t work and it was hard not to be bored at night because the TV didn’t work. It was hard to shower in the morning because the shower head was broken and it was hard to get service because nobody is available in the building. It is self check in (which was the only easy part). Nobody picks up the phone when you call and they never got back to me about the wifi etc when I messaged them.

Leisure Partner

8/10

Excellent

21 May 2024

Joanna

Tiny room. Good for the night. Interesting bathroom design inside the room. Travel alone or with someone you know - not much privacy…

Other than this - great location, close to the main train station. Reasonably priced. No fuss with check in or out, but can’t leave luggage with consierge.

Leisure Family

2/10

Poor

13 May 2024

jesus

Noisy, with no amenities, no staff

Leisure Partner

10/10

Exceptional

29 Mar 2024

Myralyn

Clean and cosy. Mostly affordable