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Inside Five City Apartments

Zurich · Switzerland

Motorenstrasse 11View location

7.4/10Very good610 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.6/107.6
Condition7.6/107.6
Location6.0/106.0
Neighborhood7.4/107.4
Value7.2/107.2
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Inside Five City Apartments

Enjoy garden views at INSIDE FIVE City Apartments, centrally located in Zürich. The aparthotel offers complimentary Wi-Fi, a picnic area, and an area shuttle (surcharge). The 28 guestrooms feature kitchens with full-sized refrigerators/freezers and ovens, flat-screen TVs with cable, and separate sitting areas. Housekeeping is provided weekly.

Nearby attractions include the Swiss National Museum and Bahnhofstrasse (within a 5-minute drive). The Zurich Airport (ZRH) is 6. 7 miles away.

Read more about this hotelShow less

With a stay at INSIDE FIVE City Apartments, you'll be centrally located in Zürich, within a 5-minute drive of Swiss National Museum and Bahnhofstrasse. This aparthotel is 2.8 mi (4.5 km) from Hallenstadion and 5.2 mi (8.4 km) from Lindt & Sprüngli Chocolateria.

Make yourself at home in one of the 28 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided weekly.

Featured amenities include express check-in, express check-out, and luggage storage.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Smoking areas
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nIf you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

Nearby attractions

St. Josef Church 0.2 km / 0.1 mi
Markthalle im Viadukt 0.5 km / 0.3 mi
Museum Haus Konstruktiv 0.6 km / 0.4 mi
Kunsthalle Zurich 0.6 km / 0.4 mi
Flussbad Oberer Letten 0.7 km / 0.4 mi
Schiffbau 0.9 km / 0.6 mi
Prime Tower 1.1 km / 0.7 mi
Swiss National Museum 1.1 km / 0.7 mi
Helvetia Square 1.2 km / 0.7 mi
Technopark Business Center 1.2 km / 0.8 mi
Maag Halle 1.3 km / 0.8 mi
Polybahn Funicular 1.7 km / 1 mi
Bahnhofstrasse 1.7 km / 1 mi
Swiss Casinos Zurich 1.7 km / 1.1 mi
Urania Observatory 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Picnic
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Inside Five City Apartments

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Inside Five City Apartments

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 14 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable7 photos

    Inside Five City Apartments

    TRIPLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 17 m²TWN.ST
    TWIN STANDARDPhoto unavailable11 photos

    Inside Five City Apartments

    TWIN STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORT • 1 Bedroom • 5 m²STU.OM
    STUDIO COMFORTPhoto unavailable11 photos

    Inside Five City Apartments

    STUDIO COMFORT

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Inside Five City Apartments

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Inside Five City Apartments

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 1 Bedroom • 26 m²DBL.AS-QN
    DOUBLE CLASSIC QUEEN BEDPhoto unavailable11 photos

    Inside Five City Apartments

    DOUBLE CLASSIC QUEEN BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM COMFORTFAMILY ROOM • COMFORTFAM.OM

    Photos are not available for this room type.

    Inside Five City Apartments

    FAMILY ROOM COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM-2

    Photos are not available for this room type.

    Inside Five City Apartments

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Inside Five City Apartments

7.4
Very good
610 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
6.0 /10
Neighborhood
7.4 /10
Value
7.2 /10
Amenities
7.0 /10
100 reviews shown
6/10
Pleasant
29 Jul 2026
Ria
Check in was slightly delayed because the phone number provided sometimes didn’t pick up. But they respond to email quickly and WhatsApp phone number. The room itself was good but noise from upstairs was loud as well as from the street. A fan is provided for cooling. Kitchen was great. Decent location and fair price.
8/10
Excellent
14 Jul 2026
Steven
The location was a 12ish minute walk from the train station. The listing didn’t have many photos so we didn’t really know what to expect but it was a room with beds. The bathroom door didn’t latch closed. There was an outdoor space in the back that was a nice addition to hang out in though.
Family
6/10
Pleasant
09 Jul 2026
Siddhesh
The room allocated to us was on the top (4th) floor and since it was summer, it became quite hot. The room also lacked proper lighting and the number of electricity supply points was limited. The available electrical connections also appeared to be makeshift rather than properly installed which could be improved.
I appreciate that all the necessary amenities were provided. However, the bathroom exhaust fan was not working most of the time and the bathroom itself was quite congested leaving very little space to comfortably shower.
On a positive note, the person at check-in was extremely helpful and courteous which I truly appreciate.
Overall, it was an okay stay with both positives and areas that could be improved.
Partner
6/10
Pleasant
06 Jul 2026
Jeff
No person on-site except for a few minutes at check-in. Then you are left to fend for yourself....

No Air Conditioning or even a mini split A/C....we literally died of heat!!
8/10
Excellent
26 Jun 2026
Shailendra
Clean room and helpful staff .
Shops nearby for buying water and food .
Very convenient to get to the train station .
Family_with_children
2/10
Poor
23 Jun 2026
Michael
The only real good point was location. We had a stressful beginning to our trip which was unnecessary, as we already knew that we would be checking in after the latest check-in time. Despite reaching out to ask about how we would check in we were not provided with a code to get the key until after we landed in Switzerland, no acknowledgement that they had even received our email, meaning we didn’t know for sure if we would have somewhere to stay or not on arrival. The room was tiny and the pictures online don’t reflect the actual tiny size of the room. The nice entrance with the logo rug is actually a bit of frayed carpet which is a complete trip hazard. This place is definitely NOT safe for children. There is plenty of hot water, however if you knock the tap in the tiny shower (very easily done) the water is scalding hot in seconds, shower door was hanging off on one side. Self catering a joke, We had one pan, two forks two mugs and three glasses,No instructions for cooker or microwave. The sockets have been adapted meaning it’s hard to use charger plugs, and when you do swap plugs the sparks lit up the room, one bed had a very loose side shelf the other had nothing to rest a drink or anything on. On the surface it is clean, and there was no issues with clean towels as needed. It’s never going to be posh and I don’t have an issue with that, but basic maintenance is non existent. You just worry that fire alarm maintenance etc is just as poor.
Partner
2/10
Poor
21 Jun 2026
Jake
The property was not as described. They use a phone to photograph a passport when they finally answer. Go to the room which was left cleaner than when we got there. No aircon, small, and outdated, nothing like the ad described. At all times of the day, there is yelling, no idea if it’s the cleaner or owner. While we had no bed bugs, from what we’ve seen in reviews, they are around, and the hotel refused to refund our money so we could go elsewhere.

Do yourself a favour, go anywhere else.
Partner
4/10
Poor
14 Jun 2026
Hanife
The room looked overall clean but in detail it was
Filthy. Under the cabinets, over the bed head were all dust and dirt. There was not enough towel in the room. The table was sticky.
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Xiomara
Muy espaciosa y equipada.Muy confortable
Family
10/10
Exceptional
03 Jun 2026
William
Clean room, extra sofa, equipped kitchen, 15 minutes walk from the main train station. Near by restaurants and supermarkets
Family_with_children
8/10
Excellent
03 Jun 2026
Ray
Check in was not smooth difficulty contacting someone although numerous text messages from host.Good clean apartment on second floor with full size fridge and all cooking facilities. Bed close to a wall on one side made access difficult. Toilet seat room 25 loose. Good value for Zürich.
Partner
6/10
Pleasant
30 May 2026
Sanket
A small place to rest for the night.
Family_with_children
4/10
Poor
27 May 2026
Junes
The room was extremely dirty and poorly maintained. The bed frame was visibly filthy, and the mattress sheets looked old, stained, and unclean. The bathroom was covered in dust, the shower doors were broken, and the hair dryer did not work. There was also no air conditioning, only a fan, which is not sufficient during hot summer days. Additionally, the photos on the Expedia listing are very misleading and make the room appear much nicer than it actually is.
Family
2/10
Poor
26 May 2026
Abhay
Beware of bug infestation!!! The entire bed, bed frame had many many bugs that came out at night. It got so bad we couldn’t sleep and had to pretty much leave in the middle of the night. We sent photos and messages via WhatsApp throughout the night to management, which obviously we don’t expect them to respond at the time, but they never ever apologized or gave any justification or any response whatsoever even the next day. Avoid this place!!
Friends_and_family Family
8/10
Excellent
23 May 2026
Jennifer
Zürich is expensive! The flat was small but clean and functional for our needs. There was a nice balcony and the bed was comfortable. It would be nice if some basics were provided like tea and coffee given that there is a kitchenette.
Family
10/10
Exceptional
20 May 2026
Amanda
The room was quiet, clean and comfortable. Location was great.
Family
6/10
Pleasant
18 May 2026
Sarah
Well situated and had all amenities. Unfortunately the volume control on the TV was faulty, one of the two cups had a broken handle and the pillows were large but not very supportive while the mattress moved - not major issues but meant the apartment was not as comfortable as it could be.
Family
8/10
Excellent
16 May 2026
Benchun
Don’t remember much after some days. But should be good as no bad memory stays.
Friends_and_family Family
8/10
Excellent
14 May 2026
Mehrnoosh
Would be better if whatsapp messages were replied too faster. I initially wanted to extend one day but there was no reply in order to reserve directly through them.

The electric cooker had an issue couldnt turn it on.could be cleaner

The location considering the price was pretty good
6/10
Pleasant
09 May 2026
lucero
The bathroom was full of ants
8/10
Excellent
02 May 2026
Steven
A decent room with useful equipment and amenities in a quiet area.
Friends_and_family Family
8/10
Excellent
29 Apr 2026
Shanee
Staff was very friendly and helpful
Self
8/10
Excellent
29 Apr 2026
Randall
It was as advertised
Partner
10/10
Exceptional
18 Apr 2026
Ray
Everything was excellent.
Family
8/10
Excellent
17 Apr 2026
Keira
Don't be too worried we stayed in the triple
room and it was not bad at all for the price beds were ok there were some imperfections but you can't complain for the price
Friends
8/10
Excellent
31 Mar 2026
Julie
Good value for money, location handy for my needs Coffee pods provided but no kettle for tea making. Bed was reasonably comfy, sheets had seen better days but for price paid no complaints.
Friends
4/10
Poor
11 Mar 2026
Lisette
The place wasn’t properly clean, especially the shower, I bought some cleaning products to clean before use it. They didn’t clean the room any day or change the towels or empty the rubbish bin. Only one key was available for both of us and when asked for another one that said it wasn’t possible. Definitely never going back that place.
Family
6/10
Pleasant
27 Feb 2026
rommel
The room was clean, but there are no mini fridge and microwave, no coffee machines either
Partner
10/10
Exceptional
19 Feb 2026
Parvina
Beyond the expectations.
Thank you.
Friends_and_family Family
6/10
Pleasant
12 Feb 2026
Ismaeel
Cheap and grimey, felt like student halls

Overall fairly clean though and well located
8/10
Excellent
09 Feb 2026
Olena
It was a good stay and experience for the purpose we needed.
Just have to be prepare to be in apartment and be independent. It’s not that new and polished, but everything was operating fine. Everything very small - the room, kitchen - tiny, but has all described. Clean, convenient.
Leisure Family
6/10
Pleasant
25 Jan 2026
Alicia
The bed was not super comfortable and we heard noise from the room above us quite a bit. I also felt like things were not quite as clean as I would expect - I had dropped something that went under the bed and it was incredibly dusty underneath. There was also something spilled on the front of the kitchen cabinets that had not been cleaned off.

On the positive side, the staff were nice and friendly when I called and I would say it was as advertised!
Leisure Partner
10/10
Exceptional
22 Jan 2026
Shuet Ying
Spacious and easy to check in ! Kitchen amenities prepare well! Clean room
Friends_and_family Friends
2/10
Poor
12 Jan 2026
Javier
The bed broke down and I fell off the bed, the bathroom was too small and the bed was like some body was before me it was a mess.
Leisure Family
10/10
Exceptional
10 Jan 2026
Jonas
Everything was great
4/10
Poor
08 Jan 2026
Ma Teresa
The room was dusty . Pictures on website was not like the actual room
Leisure Family
6/10
Pleasant
02 Jan 2026
Alvin
Small room, we booked for a room for 3. They stuffed third bed into a room for one double bed. Cramp and no room to move around for for luggage.
Leisure Family
8/10
Excellent
26 Dec 2025
Timothy
The room was very clean and the process was easy
Leisure Family
2/10
Poor
20 Dec 2025
Jim
The description of the room i booked was for a family of 4 with a separate bedroom and separate living/dining area. All we got was a room with 2 double beds squeezed in and a table in the corner with 3 chairs and 2 cups.
Pillows were old, worn and awkward. Towels were also tatty and old. Mould in bathroom and kitchen had to be cleaned before we used sink.
Upon check in i had complained about room but was ignored. Wasn't until i was asked for a positive review before check out that my concerns were finally addressed. Apparently there are no family rooms so unsure why the false description advertised.
Not cheap for Zurich apartments so will never return here. Try elsewhere
Leisure Family
10/10
Exceptional
13 Dec 2025
Alexandra
Amazing breakfast, friendly staff
4/10
Poor
11 Dec 2025
Katie
We arrived at the check in time and no one answered the call box, so we called the number on the door. Someone answered and said they would be down in a couple minutes. 10 minutes later, we were finally let in.

Only two of the three washing machines and one of the three dryers was working, but there weren't any signs saying they were out of order.

Also, there are signs in the unit saying if you don't follow cleaning instructions, you could be charged an extra $60, and daily room cleaning is an extra $10 per day per person. I don't know if this is normal in Zurich, but it's the first time I have seen it.

The unit was spacious and the cost was affordable in comparison to other properties.
Friends_and_family Friends
8/10
Excellent
07 Dec 2025
Sanjeev
Very good stay. Close to lot of restaurants.
Leisure Family
10/10
Exceptional
24 Nov 2025
Eugenia
Well equipped, no complaints!
6/10
Pleasant
14 Nov 2025
Hugo
Considering the hotel prices in Zurich. You get what you pay for.
Leisure Family
6/10
Pleasant
10 Nov 2025
Maanne
The property is generally okay and has basic kitchen utensils. However, I must say the communication and staffing are poor.

Despite the email stating that a team member would assist during check-in, this was not our experience. We followed the instructions and rang the bell for the office, but we waited for 10 minutes with no response. Ultimately, it was a fellow guest—who was also waiting for assistance—who let us in.

Once inside, we waited another 10-20 minutes to be checked in. The staff member who finally assisted us also appeared to be a member of the cleaning staff. Their attentiveness to guests seems unreliable, as we repeatedly saw other guests waiting around the property for extended periods without being attended to.
10/10
Exceptional
10 Nov 2025
Enquan
The room is nice & clean, the staffs are helpful.
Leisure Family
6/10
Pleasant
06 Nov 2025
Edgar G
The pillows is no good.
Leisure Family
8/10
Excellent
02 Nov 2025
Thaddeus
They are very accomodating on early check in. Close to train station and grocery stores. Will come back again in the future.
Leisure Family
8/10
Excellent
26 Oct 2025
Yazan
Good quality
6/10
Pleasant
14 Oct 2025
Xiao
Office manned only for 3 hours during the day, making it hard for people without international phone lines to get in touch and check in on Time. Nice you are in, they are helpful.
8/10
Excellent
06 Oct 2025
KUNAL
Nice overall experience was good.
Very neat and clean apartment.
Relatively smaller in size as compared to other apartments with 3 occupancy.
Very clean kitchen and appliances.
Leisure Family
2/10
Poor
04 Oct 2025
Michael
HORRIBLE!
My wife and I travel extensively and the was THE WORST EXPERIENCE EVER.
No hot water first day. Called phone number listed as hotel contact but was answered by owner/manager (or someone). The man was rude, angry that we called, and uninterested in helping. He told us to call the office (his was the only number listed. We had no office phone number). No channel changer. Horrible beds and pillows. Old, run down unit with horrible, offensive stench.
Candy, empty water bottles and a thick layer of dust under the bed. I had to shower immediately after arriving at the next hotel to wash the unclean feeling I still had from Inside Five.
Would NEVER, EVER, EVER stay there again.
Leisure Partner
4/10
Poor
02 Oct 2025
Rob
We were very disappointed in our stay. The room was late being ready and we had to wait in the lobby even though we actually showed up after the check in time. The bed only had one single comforter for the queen size bed and two people. We wanted to turn on the fan as the room was very stuffy, but the fan was so grimy and almost disgusting, the night table beside the bed was broken and unusable, and overall the room was not well cared for. The walls are very thin and not noise resistant at all. We could hear people talking and using the bathroom etc. It is quite a walk from downtown. While we were aware, it seemed further than advertised. In general, not a great stay!
Partner
10/10
Exceptional
02 Oct 2025
Christopher
Property was easily accessible from the train station. About a 15 minute walk on nice sidewalks. Room was nice enough for the price. The staff was helpful and kind and allowed us to store our bags and actually checked us in early.
Leisure Family_with_children
4/10
Poor
25 Sep 2025
John
Studio was quite small
No air conditioning
The double bed had a ill-fitting doona ie. the doona was under-size & probably more suitable for a single bed ( photo available )
The shower was very small
The shower screen doors did not fully close ( photo available )
Door to shower/toilet room had no door stopper ( photo available)

In short, we would not recommend this facility to anyone!
Leisure Partner
8/10
Excellent
24 Sep 2025
Susan
One of the rooms that we had was excellent. I think that the other room was still being renovated so wasn't at the highest standard of the other room.
Overall good location, good check in, friendly people.
Leisure
4/10
Poor
24 Sep 2025
Deirdre
The manager was very pleasant & helpful. The room was clean but nowhere near as nice as it appeared in photos. There were lots of little things that needed attention, like dodgy light switches, a fold-up bedside table that was wobbly (therefore unusable) & a kettle that poured water everywhere except in the cup. The shower is very small, but water is hot & the pressure good. Having a fridge & microwave was very handy. I probably wouldn't walk the streets at night alone. We were very grateful to be given access to the room 2 hrs before our official check-in time of 3pm.
Leisure Friends
8/10
Excellent
23 Sep 2025
Kanya
After reading a lot of reviews, I'm nervous about the stay. Turn out it was a good stay. We travel as three friends and need a bigger room to stay together. The room is good for a family, clean, and the price is reasonable. The area around the apartment has a kind of international vibe, so there are many international restaurants to choose from. 10-15 minutes walking distance from the main train station and attractions. They allow us to leave 1 luggage at the office for 2 days, super nice. The check-in process gives me anxiety. First, the door to enter the apartment was locked, and no one was there to open the door for you. Then we were able to enter the apartment, and where is the office to check in? Turn out the office is the closed-door room across the tiny elevator; we have to press the bell-ring and wait until someone comes to open that office for us. Other than the check-in process, we are happy with the stay.
Leisure Friends
10/10
Exceptional
19 Sep 2025
Yuchan
Close to the train station, clean and tidy room
8/10
Excellent
16 Sep 2025
Carol
Welcome on arrival was very friendly. Ammenities were basic, but room was clean.
Leisure Partner
6/10
Pleasant
15 Sep 2025
Darryl
Location of this property was good. The bed, pillows and blankets were not good. The show was so small you can hardly move once inside. Also no air conditioner in the room. The staff were wonderful!
Leisure Family
10/10
Exceptional
14 Sep 2025
Michael
this is a simple property, neat, clean, well priced, and close to the airport… If you were looking for a reasonable alternative to airport hotels, this is a good spot for you. Neighborhood is residential but comfortable. I took an Uber ride. It was about $25 US, but it was also raining so it might've been surge pricing ... anyway it's not luxury, but it is neat and tidy and very comfortable
Leisure Self
4/10
Poor
10 Sep 2025
James
Liked location. Broken hotplates top, Broken bed side table, loose toilet seat, loose powder points, no sink plug to wash up, shower head leaks, didn't change bed sheets. Pictures on your website are misleading as our room still looks like it is the 1960's.
Leisure Partner
8/10
Excellent
08 Sep 2025
John
The accommodation was suitable for our needs - one night stay and travelling on to Innsbruck the next day by train. We felt that the distance was a bit further than that advertised and booked an Uber the next morning as it was too far to walk with heavy cases.
A small kitchenette in the room was a positive bonus.
The host was very helpful also.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Shoaibul
everything ok
Business_and_leisure Friends
10/10
Exceptional
01 Sep 2025
Verified traveler

Like Home

Great place to stay, fully recommend.
Business
2/10
Poor
19 Aug 2025
Derya
We were 2 guests, we left as soon as we arrived. I was very sweaty from the heat and took a quick rinse but the bathroom wasn’t that clean. The sink had a brown stain. The room was tiny but that wasn’t the issue. The one seater chair was greasy with hand prints and the tv remote controller. Oh my god was it disgusting to touch. I dried up. Got dressed and left the premises immediately. I didn’t even care to ask for a refund or anything. We booked another hotel and ran out of that dirty apartment. It was awful!
Leisure Family
6/10
Pleasant
10 Aug 2025
Kenneth
Good location - not touristy. The staff was nice and pleasant but definitely NOT a concierge! Property is old and seems not as clean or well - kept as it should be. Laundry facility was dirty and two of three dryers were out of order. The \"nightstand\" shelf was broken, as were the shower doors, and the shower drain was clogged. Lastly, the room was WAY too small for 3 beds and 3 people. This property would be great for two people who simply need a place to sleep that has easy access to the transportation system or who want a local neighborhood experience.
Leisure Family
4/10
Poor
03 Aug 2025
Verified traveler
The room was not as pictured when booking.
The room was not as clean as you would hope and smelled like someone had smoked in there.
The bed was comfortable and the sheets seemed clean.
It was not very easy to organise bag storage or early check in.
The staff at the hotel thought were kind and helpful and the hotel is in a convenient location with nice cafes and shops nearby. Not too far from the main train station.
Partner
10/10
Exceptional
10 Jul 2025
Jack

Great short stay

Very clean and quiet. Small room with appliances including coffee machine, kettle and a fan.
Friends_and_family Family
8/10
Excellent
10 Jul 2025
Justin
Great area of town
Leisure Family
10/10
Exceptional
06 Jul 2025
Colin

Had a good time in a great location

I had a phenomenal time in Switzerland and enjoyed having INSIDE FIVE as a home base. There was enough room for the four of us-- and we especially enjoyed late nights on the courtyard! Cheers.
Friends_and_family Friends
6/10
Pleasant
03 Jul 2025
ronnie
Zurich is a very expensive city and this location had one of the more affordable prices. With that said, with no air conditioning and a June heat wave, the indoor conditions were difficult to deal with, especially a night. They did provide a floor fan that helped a bit. Aside from that, the room was comfortable, with a smaller Kitchenette that included a stove, microwave, and fridge. There was also a generous closet and even a small ironing board and iron. The use of space is very well thought of. It’s also conveniently located 10 minutes from the train station. I would stay here again but not in the summer months.
Leisure Family
6/10
Pleasant
29 Jun 2025
Khurram
Overall everything was ok except 20 minutes walk from station, no air conditioner, only small fan was provided on my request because of hot weather also so many spiders and ants in the room needs fumigation. Not recommended for familys.
Leisure Family_with_children
6/10
Pleasant
23 Jun 2025
Steven

Nice room but poor staff communication

The room had everything we needed and the WiFi was good. Was really hot which made sleeping difficult, there were fans which helped a little. Can’t blame them for this though as property does say no air conditioning.
Main issue was communication. I had to chase for check in instructions and I also asked about leaving luggage on the last day which is available but nobody replied to the message and nobody was in the office to ask.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2025
Shruthi
Modern apartment in a prime central location with easy access to trains and buses. The one-bedroom layout was spacious enough for our family of four. The kitchen was well stocked, and having a laundry room in the basement was a big plus. The only downside was that the bedroom didn’t have good air conditioning—while the living room was comfortable, a fan in the bedroom would have made a big difference
Leisure
4/10
Poor
18 Jun 2025
Kim
Expensive stay for very poor room. Photos in ad do not show how tiny room is. So incredibly hot with no AC. Fan provided was disgusting dirty and was clipped shut so I could not clean.
Stains in ceiling. In disrepair. Stay away. It was the most expensive hotel I had in 3 weeks in Europe and by far the worst quality.
8/10
Excellent
16 Jun 2025
Allen Ke-Yu
Overall the room was decent for the price. Room was decently clean and beds were good. Kitchen was small but usable. Laundry in the building was unusable however. The drying machines had water in them and smelled like sewage.
Leisure Friends
10/10
Exceptional
10 Jun 2025
TOM G

Affordable

The best thing about this place is it's location. We were a 6 minute walk to our tour/excursion and 8 minute walk to the train station, so we didn't have to worry about transportation. We knew it would be a tight squeeze for our family of 5, but the price was good. We had to arrive late at night and we received an email after hours with a code to a key box. Everything went smoothly. Place was clean. For as expensive as Zurich is, we found this to be a more affordable option, and knew we would not be spending much time in the room. Would recommend based on location, cleanliness and affordability.
Friends_and_family Family
10/10
Exceptional
05 Jun 2025
PADAM
Stay was good overall. One challenge we faced was check-in procedure since the email we got required check-in registration before 24 hours but no secure link was there in the email (special instruction below).

Suggest hotel management to change the check in requirements.

Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact .....
Friends_and_family Family
2/10
Poor
05 Jun 2025
Lisa
There were people standing in front of the building waiting to get instructions for entering, and as I’d had the same problem hours ahead of them, I’d say there was a problem with check in. I didn’t want to review this place because I’ve had enough trouble with it already and didn’t want to waste more, but you won’t leave me alone!
10/10
Exceptional
31 May 2025
Penelope
Quick and easy access
Business_and_leisure Family
6/10
Pleasant
31 May 2025
Divya
The room was spacious and kitchen was pretty useful. The washer and dryer took a long time but it’s a free service so can’t complain.
Leisure Family
10/10
Exceptional
23 Apr 2025
Donna
Close to train station and stores and restaurants
2/10
Poor
16 Apr 2025
Verified traveler
If you want to have a great vacation do not stay here.
Friends_and_family Family
8/10
Excellent
04 Apr 2025
Tara

Nice affordable stay

The place was cute, affordable, lots of amenities, super comfortable bedding. Very walkable location and easy to navigate. Maybe a ten minute walk to the main train station and 20 to Old Town. We did have a leaky shower and wish it would have been easier to get ahold of someone. Calling isn’t easy when you’re from out of the country.
6/10
Pleasant
02 Apr 2025
Tanzim
It was difficult to get a hold of the satff even during their office hours. The heat and hot water was off during a portion of the night, which made the stay uncomfortable. Everything was good otherwise.
Leisure Family
6/10
Pleasant
23 Mar 2025
Verified traveler

Family stay for 2 nights

Rooms have smells of smoke and curry. Very noisy at night.
Friends_and_family Family
8/10
Excellent
22 Mar 2025
Geraldine Costello
Generally clean but the bedside tables were dusty. Bathroom very good. Duvet on bed is too small for 2 people.
Partner
6/10
Pleasant
22 Mar 2025
James
Fiund some ants, and a lot of accumulated dust in many areas
10/10
Exceptional
17 Mar 2025
Brynt
I really liked zurich. This apartment is in great area!
4/10
Poor
16 Mar 2025
Lydia
Got a rash after spending the night in the bed with my boyfriend, bathrooms looked dirty, door handle FELL OFF as we were leaving one night and when we notified a staff he said he’d have to fix it tomorrow. No one let us in upon arrival, we had to wait for other customers to arrive to be let in. Once we arrived we realized the front desk was right next to the door bell, so we have no idea how they missed that. Upon returning to the hotel after exploring the city (with a key), the key COULD NOT unlock the front door so we had to wait for ANOTHER resident staying at the place to notice us struggling with the door to let us in. Smelled weird in the room, dusty and dirty, but alas it worked for us by pure luck. Still have a rash.
Leisure Partner
4/10
Poor
27 Feb 2025
ricky

Not what expected

We found the room crowded as could only get in to bed from one side, they did clean the room but it still had dust around the windows and on top of surfaces the one thing that left us not feeling that they clean the rooms well was as we opens the freezer we found it to be covered with frozen blood and that night wife woke up saying she felt something crawling on her leg.
Check in went well on one room as could leave bags in room and second room was 30 minutes late and the bed was a double not a queen as requested
Partner
6/10
Pleasant
22 Feb 2025
Gregory
It’s ok for a short stay however found bed rigged with tie straps and broken support strap pieces. Hot water extremely hot can scald and burn you be careful.
Leisure Self
8/10
Excellent
18 Feb 2025
Fooy
Thanks to allow us check in early which our flight is morning flight. Really appreciate it.

Surrounding has nice building when walk to tram station. Has supermarket nearby which good to grab stuff for cooking.

Easy access to public transport.
Leisure Family
10/10
Exceptional
26 Dec 2024
Diana
Near a tram station and supermarket
Family
4/10
Poor
17 Dec 2024
Scott
Property has only shared washing, this was not mentioned clearly. The checkin was tedious and chaotic. Carpets/flooring stained and unpleasant. Bed and pillows uncomfortable. Ok for a 1 night stay only.
Leisure Family
6/10
Pleasant
08 Dec 2024
Marlon
Very basic amenities but clean and helpful property manager.
Leisure Family
6/10
Pleasant
15 Oct 2024
CJ
Bed bugs! Bathroom is dirty and shower space is small.
Leisure Friends
10/10
Exceptional
11 Oct 2024
Liyana
It's a small apartment with all the facilities and amenities. we were able to prepare own food to our taste after many days of travel. convenient location (walking distance) to Zurich central train station.
Leisure Partner

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Inside Five City Apartments
Motorenstrasse 11, ZÜrich, Switzerland

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