Sorell Hotel Rutli

Switzerland , Zurich
ZURICH, Zähringerstrasse, 43
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100 reviews shown

6/10

Pleasant

11 Mar 2026

Barbara Muriel

The hotel was in a great location, the staff was friendly and helpful and the breakfast was plentiful with lots of variety and served by a great staff.
However, there was lots of construction and the rooms were too warm and we had to have windows open the whole time. Under our windows were tables that people sat and smoked and talked all night so it was loud.
We had an issue with the bathrooms glass sliding door getting stuck, so we could never fully close it.
When we told the desk about it, nothing was done.

Friends

6/10

Pleasant

24 Feb 2026

Ana

The hotel was decent. Breakfast was okay and room had dust from years accumulated in the corners. Definitely not for families who plan to explore the city all day long and go to bed early. There was a bar right below our window, very loud until late. We also could not open our windows because of all the people smoking outside that place, that impregnated the room after a couple of minutes.
The description of the hotel mentions airport shuttle, which was one of the reasons why we picked it. Well, they don’t have it.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Madhwa Rao

Friendly staff, excellent location

Business_and_leisure Family

6/10

Pleasant

08 Feb 2026

Kelly

Room waa clean but we were assigned to a very very noisy room were a construction were in progress. For newbies in town for 1 night management must keep in mind that. Horrible night spent. Staff were corteous.

Staff were

10/10

Exceptional

08 Feb 2026

Panagiota

Staff is very pleasant and location is perfect! Great way to explore the city !

10/10

Exceptional

01 Feb 2026

David

Service. Early check in. Breakfast.

Leisure Self

10/10

Exceptional

24 Jan 2026

Janet

The room was very clean, the staff were very helpful and the position was great.

Leisure Self

10/10

Exceptional

22 Jan 2026

Samantha

Amazing breakfast, great location, kind staff, nice rooms

Leisure Friends

4/10

Poor

20 Jan 2026

Julie

The room was not clean. The bathroom has visible residue all over and the shower was the worst part. The shower had mold all over in grout lining. The towels and sheets had holes in them. Overall did not feel clean

10/10

Exceptional

19 Jan 2026

Krista

Nice location with good breakfast selection

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Ian

Central and very clean. Ideal for the central station.

Self

10/10

Exceptional

13 Jan 2026

Alan

Great location, with many restaurants nearby. Friendly staff & cosy clean rooms

Partner

10/10

Exceptional

10 Jan 2026

Maria

Room was clean and neat. Quite place and safety for me who’s traveling solo. I’ll stay again

Leisure Self

10/10

Exceptional

09 Jan 2026

We had a good time staying at this hotel.
The location is great. Super convenient to go anywhere, Train station, bus stops, so many stores, cafes and restaurants etc.
The room is clean, warm and comfortable bed.
The staff is very helpful and friendly.
We also enjoyed their breakfast, beautiful food and coffee / tea. We will certainly consider to stay at this hotel next time when we visit Zurich.

Leisure Family

10/10

Exceptional

02 Jan 2026

Jimmy

yes

Leisure Partner

10/10

Exceptional

27 Dec 2025

ASHLEY

Breakfast was great

Leisure Family

10/10

Exceptional

26 Dec 2025

Elizabeth

Rooms was well appointed. Location was great and close to everything. Staff was amazing.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Siying

amenities, great staff

Leisure Family

10/10

Exceptional

21 Dec 2025

Kim

Perfect location!

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Patricia

Small room, but all amenities provided.
Very clean with friendly, helpful and efficient staff. Miles, who served us at breakfast, was very efficient and friendly.
Beds were very comfortable and toiletries provided.
Excellent location, close to station with links from the airport.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Michael

Room was clean and fresh. Staff very friendly, location was just a walk from shops and amenities. Main station just 10 min walk you could get anywhere.

Partner

10/10

Exceptional

14 Dec 2025

Vartan

Very good.

Leisure Family

10/10

Exceptional

13 Dec 2025

Vivi Aviva

Good

Friends_and_family Friends

10/10

Exceptional

13 Dec 2025

Robyn

Excellent breakfast, with wonderful service. Many languages spoken and very helful staff.

Leisure Partner

8/10

Excellent

08 Dec 2025

Jui Shailesh

Breakfast is wonderful. Room gets warm, especially at night. There should be more ventilation and may be a portable fan

Leisure Partner

8/10

Excellent

07 Dec 2025

Catherine

The front desk staff was very helpful and courteous. There was no way to adjust the thermostat in our room nor could we open windows and it was stifling hot. The variety of breakfast foods was very good and service was excellent. We would have appreciated washcloths and hair conditioner.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Mark

Very clean

Leisure Partner

10/10

Exceptional

01 Dec 2025

Eduardo

The room was big, the sofa bed was already prepared and the location is unbeatable. Would come back.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Briana

The room was huge and everyone was extremely kind and helpful. The breakfast was nice and the location is very convenient to the HB!

Leisure Family

10/10

Exceptional

28 Nov 2025

Cheryl

Wonderful stay in a great location! Close to train station and old town. Rooms are very comfortable. Would highly recommend. Thank you!

Partner

10/10

Exceptional

27 Nov 2025

Vivien

The room and shower were spotless, a good breakfast and staff were very helpful. Would stay here anytime we are in Zürich

Partner

10/10

Exceptional

26 Nov 2025

Kimberly

Convenient location from train station. Our room was spacious. Bed was very comfortable. We enjoyed the coffee and spiced wine in the reception area. Breakfast was very good. We would stay again.

Leisure

10/10

Exceptional

24 Nov 2025

Elena

Yes!

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Anil

The staff were so helpful and courteous. The room was clean and so spacious. The location of the hotel was perfect, an 8 minute walk to the train station and lots of shops around. Breakfast was really good.

Leisure Self

8/10

Excellent

20 Nov 2025

Zane

Nice 50 room hotel on a cobblestone Street right in the center of Allstadt old town. Most of the staff are excellent, there’s a few staff that need a little bit of coaching. Clean rooms, excellent comfortable beds, and an excellent location for a good price. I would stay here again.

10/10

Exceptional

19 Nov 2025

Terry

The facilities were very well kept, the staff courteous and professional, the breakfast was good and the location was outstanding...minutes to the train station and various local transit stops. Very near lots of restaurants, bars and shops.

Leisure Self

10/10

Exceptional

16 Nov 2025

Marlowe

Central location. Clean rooms. Larger rooms available. Very helpful staff. Close to train station and places to eat & drink

Leisure Family_with_children

10/10

Exceptional

07 Nov 2025

Roxana

Clean room, efficient staff.

Leisure Self

10/10

Exceptional

04 Nov 2025

Christian

Location is very good. Close to many restaurants and bars. Staff was very friendly and attentive. The hotel was a very good selection for us.

Partner

10/10

Exceptional

30 Oct 2025

Heidi

I can’t say enough great things about this hotel!

6/10

Pleasant

25 Oct 2025

Kent

Great location, but the breakfast selections are limited.

Leisure Partner

8/10

Excellent

22 Oct 2025

Miriam

The rumi room was excellent, very big for European standards. We had the Bellagio room and it’s was great with a balcony and a nice view to the street below. Even though the B&B is above a restaurant we didn’t hear any outside noise at all. We went in the middle of a October and it was cold out but I like to sleep with the AC on, even though they didn’t use it the staff was kind enough to allow us to use it. There is a fruit stand right next to the B&B and they have the freshest fruits and an assortment of things, the owner is very nice. I would highly recommend Rumi rooms.

Leisure Partner

8/10

Excellent

22 Oct 2025

Jose

Didnt try it!

Partner

8/10

Excellent

07 Oct 2025

Paul

It was awesome except last night upstairs I sware the were playing hockey at times. But night person came and for some reason it all stop Game over!

Partner

10/10

Exceptional

03 Oct 2025

Albert

Clean room, nice staff

Business

10/10

Exceptional

01 Oct 2025

Ingrid

Very good breakfast, clean comfortable rooms, close to everything

6/10

Pleasant

22 Sep 2025

John

Room was small but ok otherwise. ; problem was no actual a/c and had to leave window open. Difficult to sleep : very loud : street noise

Self

8/10

Excellent

22 Sep 2025

subash

Front desk staff was pleasant . Breakfast staff the older lady was abrupt and rude.They should have some signage saying we will serve coffee or ask for Coffee. Location is convenient .

Leisure Partner

4/10

Poor

22 Sep 2025

Tracie

This hotel was centrally located, which was great. But very expensive for the quality. Our deadbolt didn’t work. AC didn’t work. Friendly staff. Would not return here.

Leisure Family

10/10

Exceptional

20 Sep 2025

Zheyi

Welcome staff, clean rooms, and excellent location. Will definitely stay again if visit Zurich

Leisure Friends

8/10

Excellent

20 Sep 2025

Kassandra

In terms of location, staff, and breakfast buffet, this place is absolutely excellent. It was so close to train stations and the main street along one side of the river and I really was blown away by all the options and tasty treats they had for breakfast. My only negative remark was for cleanliness. By no means was our room “dirty,” but I wondered if they had tidied up much before our stay since we found two bottle caps on the floor and a spider on our pillow. The bathroom had great temperature and water pressure, but there was a small gap between the door that allowed for abit of water on the floor. That being said, I think all the positive aspects of the hotel make me inclined to stay again.

Leisure Partner

8/10

Excellent

20 Sep 2025

DONALD

A decent choice about 5 min. from the station. Moderate sized room was OK.
Lots of bars and restaurants very close by. Would consider staying again.
7.5/10.

Leisure Self

10/10

Exceptional

10 Sep 2025

JASON

The breakfast was amazing. Great location.

8/10

Excellent

09 Sep 2025

Rob

Wasn't sure what to expect but would go to Zurich again

Struggled to work out heating / air conditioning

The hotel was clean and tidy

Leisure Partner

6/10

Pleasant

08 Sep 2025

William

Good location

I would put this on the level of a Holiday Inn express. The breakfast was a little better than that, but no where close to the breakfasts we had in France. It is located at the end of Niederdorfer St. So if you want to be close to the old town and in the bar and bistro district, the location is superb. There is no parking and you have to park across the river at a rate of about $50 a day. And water costs $9 per pint if you buy it at the hotel.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Justin

It is a smaller hotel but very convenient location. Very close to the old town, Coop supermarket, Zurich train station. The front desk people were very nice and helpful. The only complain I have is that the bathroom smell a little weird. It’s not that it is dirty, just not fresh.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Jack

Excellent hotel. Room spacious and comfortable. Loclated in the old city. Walking distance to all of city including the central station. Very clean. Linen and bedding very computable. Quiet. Highly recommend

Leisure Self

10/10

Exceptional

25 Aug 2025

David

Clean & basic

Basic, clean, well located hotel with a decent breakfast. 20+ restaurants close by. Good place to sleep. Only negative - bathroom walls not square and shower door often came open.

Self

10/10

Exceptional

25 Aug 2025

Ian

Excellent t

8/10

Excellent

24 Aug 2025

Karine

The hotel was nice, great location for walking everywhere. Breakfast buffet was average. No AC as advertised only a heating and air system which did very little to cool room.

Leisure Partner

6/10

Pleasant

20 Aug 2025

Luis

The hotel is in a good location. We were avle to walk everywhere we wanted. The roo. Is very small which is ok, I didn't like the frosted glass wall to the bathroom, doesn't offer much privacy. The worst was the a/c, doesn't cool at all. Windows barely open. Was too hot and uncomfortable at night for sleeping.

Partner

2/10

Poor

17 Aug 2025

Sam

I wish I could give this place 0 stars. We had a fan in our room, and the staff came in and took the fan out while we were looking around the city, which is completely out of line. The place was gross, and the staff made me feel unsafe by coming into our room and removing our belongs after we had already checked in. I don’t recommend anyone to stay here.

Leisure Family

8/10

Excellent

15 Aug 2025

Turkan

This hotel is a short walk from the main HB train station. It’s surrounded by lots of restaurants , cafes and has shopping options. It’s also few minute walk from the lake. The room itself was renovated and had everything you need for a comfortable stay. Staff were very caring and supportive.

Leisure Family

8/10

Excellent

07 Aug 2025

Peter

The room was not what we requested. The staff claimed we asked for two children under 2 so they gave us a room with portable cots. When booking through Expedia I put the kids ages 7, 9 in so there was something off in the reservation process….
They removed the cots and gave us 1 mattress. Far from ideal but best they could do apparently.
Rest of stay was good. Breakfast included was very convenient for us.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

Jocelyn

I think I got bed bug bites from this hotel. When I was packing up to leave I noticed a brown stain on the sheet. Could have been blood or chocolate. I didn't think much of it at the time. But according to online resources \"early sign of bed bugs are bloodstains on your sheets\". This paired with bites appearing on my arms and legs doesn't feel like a coincidence.

Leisure Self

10/10

Exceptional

28 Jul 2025

Amani

Great location, friendly staff. Would recommend

Leisure Self

6/10

Pleasant

27 Jul 2025

Peter

Don’t stay during warm weather, Bad Air Conditioni

Air conditioning system old and recycled warm air, no cooling. They even have a printed note in your room about it. When I turned it up the noise was like a motorbike trying to start. They know about it but just apologies and was told to open my window!

I slept on top of the duvet as the bed sheet was rough.

Breakfast was okay, no bacon or sausage etc. They offer falafel! Never seen that before…

Self

10/10

Exceptional

21 Jul 2025

Renata

Sorell Hotel Rütli was a convenient place to stay with access to lots of restaurants, cafes, and historic Old Town. The staff were all very friendly and accommodating. We would stay here again.

Leisure Family

8/10

Excellent

19 Jul 2025

LISA

Close to everything

We stayed only one night but wishing we had more time. Zurich has small town feel in a big city. Public transportation is so easy ! Hotel breakfast was much more than pastry and we appreciated that service.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Eduardo

Nice hotel within a short walk from the train station. Very close to an area with cafes, restaurants and stores. Around the corner from a “polybahn” that takes you up the hill for a beautiful panoramic view of the city.

Leisure Family

10/10

Exceptional

13 Jul 2025

Maro

Location, Air conditioning, cleanliness, staff

Leisure Self

10/10

Exceptional

11 Jul 2025

Astha

Welcoming receptionist and nearness to the main station

Leisure Partner

8/10

Excellent

08 Jul 2025

Christine

Small but nice place, close to train station and downtown. We walked everywhere. Staff was welcoming and helpful. Much appreciated, thank you!

Breakfast was good with a wide variety of offerings. Like many places we found it did not have AC (and it was quite warm and humid when we visited). But the open window and fan helped.

Leisure

6/10

Pleasant

30 Jun 2025

Michael

I had mistakenly booked my room for the day i would be leaving rather than arriving. But the clerk changed it for me and provided a room. I was very grateful for this. However, the room was extremely small and hot even by European standards. The location was fantastic, at only 5 minute walk from the train station, but the quality of the accommodation was below what it should have been for the price.

6/10

Pleasant

25 Jun 2025

Robin Rene

The location was nice. The weather in Zurich was hot, in the 80's. So were the rooms. No real Air Conditioning. Hallway was slightly cooler, as was the lobby. Our friends had the same issues in their rooms. I tried to adjust it all different ways. Man at the desk said that's as good as it gets. We would take a cold shower before bedtime and in a couple hours would have a wet pillow from sweat. Cracking open the windows didn't help. Employees were nice.

Leisure Friends

10/10

Exceptional

25 Jun 2025

Urvesh

Very clean and tidy room,and in the main part of the old town only a short walk from all transport and eateries,shops

Partner

6/10

Pleasant

24 Jun 2025

Carlos

Good location, poor customer service, overpriced.

Business Self

4/10

Poor

23 Jun 2025

Jonathan

The best thing about this hotel for us was it was close walking distance to Zurich HB train station. The Worst thing about this Hotel is IT DOES NOT HAVE AIR CONDITIONING IN THE ROOMS! What Hotel in the year 2025, in Zurich, Switzerland no less, does not have ice cold, air conditioning blowing? Not broken. Non existent and it happened to be very hot in Zurich the weekend of June 20th to the 22nd, 2025. I spent over $800 dollars for a 2 night stay. More than I spent for the same in Paris, Nice and Venice on the same trip in mid June 2025. All of those countries had air conditioning and the Hotels were beautiful. My room looked nothing like the picture the site uses to advertise a standard, Queen room. The closest picture I could find for the room we were given is one they show as a single standard. Our room had a larger than single bed but it didn't feel like a Queen bed. It had one pillow, no sheet to use as a cover and a heavy duvet cover folded, laying in the middle of the bed. 1 coffee cup, 1 large towel and 1 small towel. I had to go to the front desk and ask for towels and a pillow to which the man on the front desk (who I will say was nice at least) took me to the basement supply room and let me pick what I wanted. The room itself felt like a college dorm room or hostel with a nice small bathroom. It was very clean but the wall paint is the bumpy, sandy type used for cheap cover up. Misleading advertising! Kudos to the photographer! The Hotel is in a great area!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Hassan Ahmed

Decent property close to bus and main train station in zurich.

10/10

Exceptional

15 Jun 2025

Jasson

Wonderf

Leisure Partner

8/10

Excellent

11 Jun 2025

Richard

Only stayed for one night, therefore did not have time to enjoy the hotel. Only problem was that we could not work out how to switch off the lights, so ended up unplugging them rather than bothering the staff. Nice breakfast, great location and an essy walk to the station, lake, old town etc.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Jill

Great front desk staff and weekend breakfast person.

Leisure Self

8/10

Excellent

05 Jun 2025

Robert

We enjoyed the room and the location was very good. Easy to get around the city. Very clean and would stay again if in Amsterdam

Leisure Friends

6/10

Pleasant

05 Jun 2025

Puay Hoon

Staff are generally disengaged and not easy to enquire and request for help.
While the assistanxe are still rendered, the attitude is generally not good or not friendly.
We do enjoy the breakfast and free coffee at the lobby.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

David

A little gem

Very friendly staff, cheerfully responded to all requests for assistance

Self

10/10

Exceptional

31 May 2025

hemang

The place is in a perfect location

Leisure Family

10/10

Exceptional

29 May 2025

Regine

This is a great little hotel. It’s very well situated, close to the train station. It’s an active area but the sound insulation is excellent. The room was clean and comfortable, and the space was laid out well. The breakfast buffet was really good and the staff is friendly and helpful.

Leisure Partner

8/10

Excellent

27 May 2025

Lisbeth

Good hotel to stay local in Zurich; it is clean and comfortable but night staff should work on customer service! That’s my reason for 4 stars

Leisure Self

10/10

Exceptional

27 May 2025

Haroutiun

Clean, helpful staff, good location

Business_and_leisure Family

10/10

Exceptional

26 May 2025

Henrik

Very good location, close to everything

Leisure Self

10/10

Exceptional

21 May 2025

linda

Our room was small, but very clean and modern. The location was great since Zürich HB was just a short walk. Breakfast was above expectations. Staff was very friendly, bonus points due to our room being ready prior to check in time!

Leisure Friends

10/10

Exceptional

19 May 2025

Mary

All we needed was given

The hotel has an amazing breakfast with cappuccino’s at no extra charge. The hotel is so
Close to central transportation of trains & trams. We would definitely go back

Friends_and_family Friends

10/10

Exceptional

18 May 2025

Sharon

The hotel is very nice, excellent breakfast, great having coffee/tea in the room. Walkable to lots of restaurants and close to the main train station and other transit. Would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

18 May 2025

Ruth

Everything is nearby like transportation (main train station is 5 mins walk,tram and bus is just around the corner,many restaurant option and grocery store too (Coop).Room is big compared to other hotels we’ve stayed in Europe.Breakfast is continental which was ok for us.We stayed for 5 days and we had a good experience.Would stay again if we come back to Zurich.

Leisure Partner

10/10

Exceptional

12 May 2025

Judy Hope

Great

Leisure Family

8/10

Excellent

04 May 2025

karen

Great location, friendly service and awesome breakfast.

Leisure Family

10/10

Exceptional

02 May 2025

Hong

Great location, old town , close to river and all the nice places

10/10

Exceptional

19 Apr 2025

Ana

2 days in Zurich

Recomended for a short stay in Zurich, perfect location, very close to the station. Great breakfast and super comfortable bed!!

Friends_and_family Family

4/10

Poor

18 Apr 2025

William

Hotel Refused to Allow us to Change dates of stay.

We were not able to make trip at this time due to a Visa issue for my wife. We asked if the hotel would allow us to change the dates of our stay. We offered to pay a change fee if they would, but hotel refused our request. I believe this maybe a wonderful hotel, but I cannot recommend it as they are to strict in their policies. We were charged for full price of stay even though we never stayed at hotel, over $1000.00 USD.

10/10

Exceptional

11 Apr 2025

Salman

Excellent location close to all main attractions and train station. Clean room. Breakfast was very good. Staff are friendly and always willing to help.

Leisure Partner