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City-Hotel Ochsen

Zug · Switzerland

Kolinplatz, 11View location

9.4/10Excellent145 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities9.2/109.2
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City-Hotel Ochsen

Situated on the shores of Lake Zug, the 4-star City-Hotel Ochsen offers stunning terrace views. Just steps from the lake and a short walk from Metalli Shopping Avenue, this hotel provides complimentary wired and wireless Internet access, concierge services, and dry cleaning/laundry services.

A roundtrip airport shuttle is available for a surcharge. Bossard Arena is 1. 7 km away, while Ägerisee is 9. 8 km from the hotel.

Read more about this hotelShow less

When you stay at City-Hotel Ochsen in Zug, you'll be on a lake, just steps from Zug Old Town and Lake Zug. This hotel is 0.5 mi (0.7 km) from Metalli Shopping Centre and 1 mi (1.6 km) from Bossard Arena.

Make yourself at home in one of the 42 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in smoking rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 6:00 AM - 11:30 PM
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
    • Nearby parking fee: CHF 15 per day (492 ft away)
    • Pet fee: CHF 24 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: CHF 50.0 per night
    • Rollaway bed fee: CHF 85.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Zug Old Town 0.1 km / 0.1 mi
Lake Zug 0.2 km / 0.1 mi
Kunsthaus Zug 0.2 km / 0.1 mi
Museum Burg Zug 0.2 km / 0.1 mi
Seebad Seeliken 0.3 km / 0.2 mi
Alpine Panorama Path 0.6 km / 0.4 mi
Metalli Shopping Centre 0.8 km / 0.5 mi
Zug Trade Fair 1.5 km / 1 mi
Strandbad Zug 1.6 km / 1 mi
Bossard Arena 1.7 km / 1.1 mi
Höllgrotten Caves 4.4 km / 2.7 mi
Hollgrotten 4.4 km / 2.8 mi
Alpine Panorama Path 9.5 km / 5.9 mi
Milk Soup Stone 9.7 km / 6 mi
Ageri Lake 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2020
  • Total number of rooms: 42
  • Annexe (s): 2
  • Number of floors (annexe): 6
  • Single rooms: 3
  • Double rooms: 17
  • Junior suites: 2
  • Suites: 1
  • Executive rooms: 3
  • Superior rooms: 1
  • hotel
  • American Express
Show 66 more facilities & services
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Local and international callsExtra charge
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 2
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Printer
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Gluten-free meals
  • Vegetarian meal
  • Vegan meal
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Identification card at arrivalExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City-Hotel Ochsen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 17 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable5 photos

    City-Hotel Ochsen

    SINGLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Internet access
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Housekeeping
    • Wi-fi
    • 220V power supply
    • Desk
    • Slippers
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    City-Hotel Ochsen

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    City-Hotel Ochsen

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    City-Hotel Ochsen

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    City-Hotel Ochsen

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    City-Hotel Ochsen

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City-Hotel Ochsen

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Smoke detector
    • Hairdryer
    • Wi-fi
    • 220V power supply
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City-Hotel Ochsen

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE EXECUTIVE KING BEDJUNIOR SUITE • EXECUTIVE KING BED • 1 Bedroom • 40 m²JSU.EJ-KG
    JUNIOR SUITE EXECUTIVE KING BEDPhoto unavailable6 photos

    City-Hotel Ochsen

    JUNIOR SUITE EXECUTIVE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EJ-KG

    Room amenities

    • Cable TV
    • Hairdryer
    • Safe
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Direct dial telephone
    • 220V power supply
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Internet access
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV

    Photos are not available for this room type.

    City-Hotel Ochsen

    SINGLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City-Hotel Ochsen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    City-Hotel Ochsen

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathrobes
    • Slippers
    • Direct dial telephone
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Hairdryer
    • Housekeeping
    • Make-up mirror
    • Satellite TV
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Smoke detector
    • Desk
    • TV
    • Internet access

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    City-Hotel Ochsen

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    City-Hotel Ochsen

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    City-Hotel Ochsen

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GRANDJUNIOR SUITE • GRANDJSU.GD

    Photos are not available for this room type.

    City-Hotel Ochsen

    JUNIOR SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City-Hotel Ochsen

9.4
Excellent
145 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
50 reviews shown
8/10
Excellent
24 Jul 2026
Muhammad Asjad
Overall enjoyed my stay. Thanks for the hospitality.
10/10
Exceptional
12 Jul 2026
George
Beautiful hotel, has everything you need
Self
10/10
Exceptional
24 Jun 2026
Matthew
Lovely property in a quaint part of town. 2 blocks from the lake and an abundance of restaurants. Staff were the nicest most helpful I've ever encountered. Very large room and very comfortable. Highly recommend
Business
10/10
Exceptional
16 Oct 2025
Ben
Lovely staff and a wonderful unique building
Business
10/10
Exceptional
04 Oct 2025
Heidi
Excellent! Enjoyed our stay!
Leisure Family
10/10
Exceptional
02 Oct 2025
ena
I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.
Leisure Partner
10/10
Exceptional
19 Jul 2025
Ralf
Atemberaubend
Family
10/10
Exceptional
25 Jun 2025
Matthew
Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.
Business Self
10/10
Exceptional
29 May 2025
Elizabeth
Wonderful Hotel, lovey staff and accommodations
Leisure Family
10/10
Exceptional
26 Jan 2025
sar
Great stay.
10/10
Exceptional
11 Jan 2025
Nick
Very relaxing and spotless hotel
8/10
Excellent
18 Sep 2024
Verified traveler
The hotel looks just renovated.
Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed.
Very kind reception staff.
Friends_and_family Family
10/10
Exceptional
28 Jul 2024
Martyn

Lovely hotel in a lovely place.

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Partner
10/10
Exceptional
25 Jun 2024
Mike

Great hotel

Nice town and hotel. Very modern and clean and great bed.
Partner
10/10
Exceptional
17 Jun 2024
Michelle
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Leisure Partner
10/10
Exceptional
16 Jun 2024
Margrit

Great hotel in beautiful part of town.

Beautiful hotel in the old part of the city. Very picturesque.
The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Business
10/10
Exceptional
09 Jun 2024
Joe
Friendly
10/10
Exceptional
05 Oct 2023
VOLKER
refrigerator might be a plus
Business Self
10/10
Exceptional
20 Apr 2023
Dawn
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Business Self
10/10
Exceptional
04 Apr 2023
Ursula

Private and Professional Swiss Hotel

Good stay with very professional staff and hotel is very private.
10/10
Exceptional
18 Feb 2023
Gavin

Amazing

It was amazing the satff were super friendly Dominic the concierge was fantastic
Business
10/10
Exceptional
23 Nov 2022
Andrew
Great location
Business Self
10/10
Exceptional
22 Oct 2022
Van
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Business Self
10/10
Exceptional
26 Aug 2022
David

A night in Zug

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Business
10/10
Exceptional
06 Jun 2022
John
X
Leisure Friends
8/10
Excellent
16 May 2022
Bairam
Most amazing personnel. Most friendly and helpful. Everything works.

Buy God, that clock kills you during the night and single rooms are about 2 sq m in size
Business Self
10/10
Exceptional
11 Apr 2022
Holly

I loved ZUG.

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
03 Mar 2022
Jill
Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.
Business Self
10/10
Exceptional
26 Nov 2021
Hadass
Room was spacious and good. Hotel is in a great location
Leisure Partner
8/10
Excellent
07 Sep 2021
Larry
Overall the hotel was good and my stay was fine. The hotel has an excellent and convenient location. The staff were supportive, attentive and efficient.
Only two downsides, the refillable drinking water bottle had mold inside and the pillows could be more supportive.

I would stay there again because of its convenience and location.
Business
10/10
Exceptional
06 Sep 2021
RODOLPHE
I really enjoyed my one night stay in this hotel that is ideally located in front of the Clock Tower and near the Zug lake.
It was very a clear, spacious room and friendly staff.
Business_and_leisure Self
8/10
Excellent
16 Dec 2020
Peter V.

Nice hotel - convenient location

Smaller but nice hotel with a super friendly staff. Quiet location but yet close to everything.
Business
8/10
Excellent
15 Feb 2020
JB

Good

It was a good stay.. Rooms are nice and clean though smaller. But, how does it matter.. overall nice stay.
Business
8/10
Excellent
29 Jan 2020
Peter

Nice hotel, good location, church bells.

Good location, friendly staff, hotel in a great condition. Rooms basic (for the price, but this is Switzerland I guess!). No iron available in the room and limiited / difficult access to the ironing room at short notice.

And finally, the church bells. They ring on the hour, every hour (even throughout the night) - you get used to them after a while but for the first few nights they will disturb you if the window is open.
Business
10/10
Exceptional
09 Jan 2020
Verified traveler
Location is fab. Staff are exceptional. Comfort brilliant. Nothing bad to say about this hotel. We book this hotel maybe 4-5 times a year. 10/10
Business
8/10
Excellent
02 Nov 2019
Verified traveler
Lovely hotel with fantastic service but water was not hot in the morning
Business
10/10
Exceptional
28 Sep 2019
Robert

Wonderful hotel with a great location!

I first stayed at the hotel in 1969! My return was a delight! The room was comfortable and the shower and bathroom everything anyone would want! The front desk had lively extremely intelligent people with great personalities and sense of humor! The breakfast was wonderful and met every expectation! I met the owner who was the son of the owner when I first stayed at the hotel!
Friends_and_family Friends
8/10
Excellent
23 Jul 2019
Verified traveler
The staff was great and the rooms very clean. The only issue we had, and this was significant, is that we were not informed ahead of time that the hotel was under construction. During one of the days, there was no running water in the rooms from 9:30 AM to 5:00 PM. For me that was ok as I was at the office. My fiancée on the other hand, who stayed at the hotel, could not shower or use the bathroom in the room during that time! That is NOT acceptable! Hotels in Zug are expensive, we payed more than 300 Francs per night for a regular hotel. For that price we expected to at least have been informed of the construction at time of booking so we could make an informed decision, and to have planned accordingly.
Business Partner
10/10
Exceptional
22 Jun 2019
Verified traveler

Fantastic

Excellent place with great , friendly and accommodating staff. Will definitely recommend to anyone who needs to stay in Zug.
10/10
Exceptional
28 Apr 2019
Verified traveler
Really nice room, Swiss quality through and through.
Business Self
10/10
Exceptional
13 Aug 2018
Jasjeet

Nice, cleand and friendly

Central location, 1 min from the lake and local eating/drinking areas.
8/10
Excellent
04 Aug 2018
Verified traveler

Nice hotel in Zug

Staff were very friendly and accommodating. Hotel facilities are a little basic but the hotel is comfortable and well positioned in the quaint old part of Zug, close to the lake shore.
6/10
Pleasant
02 Jul 2018
Verified traveler

Convenient to city center

This hotel was expensive, I expected a better room
8/10
Excellent
03 Apr 2018
Jonathan

Great location

Great location. Fairly basic but perfectly pleasant room. Nice stylish bathroom
10/10
Exceptional
24 Mar 2018
Johann Hans
Very comfortable, pleasant service,
Good restaurant, excellent breakfast,
Family
8/10
Excellent
09 Mar 2018
Verified traveler
Mini sweet is ridiculous. Small and no space for luggage. One can hear the others shower. Breakfast is good as well as the staff and service.
8/10
Excellent
08 Sep 2015
Andrew

Lovely hotel, close to the old town and the lake.

The hotel staff were a delight, from the moment they greeted us as we arrived, to the moment they saw us into our taxi as we left. The whole hotel is comfortable and very clean. Breakfast was good, with beautiful croissants. The only oddity is that the bar closes in the evening at the weekend. Lovely hotel, would stay there again!
10/10
Exceptional
09 May 2013
Verified traveler

Good hotel

Great location, very nice meal, crispy clean, helpful staff, good central yet historic kinda location
10/10
Exceptional
25 Jul 2026
Stefan
Sehr zentral gelegen, sehr gutes Frühstück, in Bahnhofsnähe
6/10
Pleasant
15 Jun 2026
Maria
Helt ok, väldigt trevlig personal
Self

Location & surroundings

City-Hotel Ochsen
Kolinplatz, 11, Zug, Switzerland

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City-Hotel Ochsen

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