Sleep Inn (Garner)

United States , Raleigh/Durham - NC
GARNER, 105 Commerce Pkwy
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100 reviews shown

10/10

Exceptional

28 Feb 2026

Gavin

yes

Self

6/10

Pleasant

23 Feb 2026

Marcus

My room had roaches

6/10

Pleasant

18 Feb 2026

Richard

The A/C unit was difficult to set and rattled like crazy

10/10

Exceptional

17 Feb 2026

Mia

The breakfast buffet was great. Food was good

10/10

Exceptional

09 Jan 2026

Veronica

Great place to stay, clean and the bed was comfortable. Was recommended from a family member came in to see relatives. Would definitely go to this hotel again. I recommend it.

Leisure Self

10/10

Exceptional

22 Dec 2025

Barnard

Great

2/10

Poor

03 Dec 2025

John

Roaches crawling up the wall and around the toilet. So glad this disgusting sight was on the last day of stay. Disgusting. Walls were not cleaned after someone killed a bug. Mattresses were sliding off beds. I will not stay there, again. Ever.

Leisure Family

8/10

Excellent

02 Dec 2025

William

Room could have been cleaner but staff was very friendly.

Leisure

10/10

Exceptional

14 Nov 2025

Alma

Clean and good customer service

8/10

Excellent

04 Nov 2025

Rick

Everything was good.

Business

8/10

Excellent

27 Oct 2025

Christina

Stand in shower only, in case you have kids that need tub. AC is loud and bright lights shined through curtains entire night. Beds are very firm. Our room seemed like it could have a good dusting, like they just finished the refurbishment and had construction dusts on floors and doors. Overall, felt safe, employees were nice and friendly. Breakfast starts at 530 am which was great for our weekend stay and having to be somewhere early. I would stay there again.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

jason

Clean room, friendly staff.

Business

2/10

Poor

22 Oct 2025

Jenri

The room was dirty and full of cockroaches. It was a very unpleasant experience from the moment we arrived. The staff didn’t offer any proper solution or cleaning. I do not recommend this hotel at all — they seriously need to improve their hygiene standards.

Business

10/10

Exceptional

18 Oct 2025

Mara

Nice

Leisure Partner

10/10

Exceptional

12 Aug 2025

Shirley

Leisure Family

10/10

Exceptional

05 Aug 2025

salah

Good

10/10

Exceptional

19 Jul 2025

Roger

Good

4/10

Poor

13 Jul 2025

Sara

The entrance of the hotel was nice, however, when we entered our room there was a very large dead cockroach, items were very dusty, there were holes in the wall, and in the headboard.

10/10

Exceptional

29 Jun 2025

Delores

Nice

Leisure Self

6/10

Pleasant

29 Jun 2025

Jeffrey

No frills

Just another hotel with nothing extra.

Self

4/10

Poor

06 Jun 2025

William

Small room that was noisy from the Interstate. A/C was loud, room temp was warm. Fridge was loud. Hallways were loud. Not a very good experience for me.

Friends_and_family Family

4/10

Poor

18 May 2025

Sabrina

Kept my $400

I had a couple roaches in my room and someone that worked there stole some of my boyfriend clothes and pair of shoes. Then I got kicked out of my room after I just paid for 4 more nights and didn’t get refunded. The reason I got kicked out is bc the owner found out after a month of me staying there that I had a cat and he said there was a no pet policy eventho the other employees knew I had my cat there and it was ok and there was several other dogs that were there bc I saw them being walked!! They did me so wrong and only gave me an hour to get everything out knowing I had to be at work in 10 minutes so I was late for work!!

Friends_and_family Family

2/10

Poor

03 May 2025

Scott

The room I checked into had broken glass on the bed. There had been a picture hanging above the headboard that had fallen off the wall and there were shards of broken glass in the bed. Unfortunately, I didn’t see this glass until I laid down on it because the room was dark. I got scrapes on my arm as a result. The clerk at the desk was very helpful, assigned me a new room, and checked on me a couple of times to make sure I wasn’t injured badly. On an unrelated note, while walking to the new room the fire detector in the hall is chirping and needs replacement batteries. Facilities might need some attention.

Leisure Self

8/10

Excellent

21 Apr 2025

Ray

Smelled like smoke in hallway a lot.

Leisure Family

2/10

Poor

14 Apr 2025

Stephanie

Not smoke free

This hotel advertises smoke free rooms but apparently the hall ways and rooms next to the smoke free rooms are not smoke free. It was miserable.

Friends_and_family Family

6/10

Pleasant

09 Apr 2025

Staci

Great stay but smelly stay.

While the hotel itself was nice for the price, my main complaints are I smelled cigarettes the entire time I was there. Every time I left my room, it reeked of cigarettes in a NON SMOKING hotel. Also, we did not get cleaning services at all while there. We stayed 4 days and 3 nights.. ran out of tissue and towels multiple times. We always saw the housekeepers cleaning other rooms but never cleaned ours

Friends_and_family Friends

8/10

Excellent

07 Apr 2025

Hannah

I loved that they had breakfast but our bed base was kind of moving everywhere when we would sit on the bed and the bed skirt had black skid marks on it and crumbs and dirt. And there wasn't enough outlets there was just one on one side of the bed but overall the service was great checking in was a little rocky because they put a hold on my account and it took money that it shouldn't had take but the receptionist fixed it and we were able to check in smoothly after that our bathroom door kept getting stuck if we slid is all the way back cause there wasn't a handle on it

Leisure Partner

2/10

Poor

25 Mar 2025

Tiffany

I used to stay at this property frequently and had no issues. But this weekend was awful. Got to the room and the toilet was broken. The man came up and supposedly fixed it. He said if that didn’t work we could change our room. A day later my boyfriend got really sick and the toilet broke. I called the front desk again and they said to come get the plunger and do it myself. So I tried and the toilet just overflowed. I called the front desk and he had an oh well attitude and said they didn’t have maintenance. So as well as being sick my boyfriend had to deal with a nasty overflowing toilet. The employee would not let us move our room. Because my boyfriend was sick he left the housekeeping thing out and no one ever changed the linens. He called to the desk and he was told yet again to get them and do it himself. Now we paid enough to stay here, but now we are required to take care of things that the hotel should? I don’t think so. The door lock was broken on the bathroom as well as the shower faucet. Don’t spend your money here unless you feel like doing someone else’s job.

10/10

Exceptional

20 Mar 2025

luis

Good Jobs 👍

Business

10/10

Exceptional

20 Mar 2025

luis

Good job

4/10

Poor

15 Mar 2025

Steve

No more Sleep Inn stays for me

First night I had to ask to have a different room because the guest next door was screaming and cussing.
The three nights total that I stayed there, I was in 3 more rooms. This was due primarily to excessive noise which prevented me from getting any sleep.
Some encounters: cockroaches in one room, a smoke alarm constantly chirping outside the room door, toilet seats (2) almost falling off, a sliding door off its tracks in the bathroom, and traffic noise from I-40 highway located near the hotel.
With ear plugs and sleep medications I was finally able to get a decent night's rest the final night of my stay.
I do gadmit that the manager on duty tried to make my stay more acceptable by moving me from room to room. So, they did what they could it seems.

Self

6/10

Pleasant

28 Feb 2025

Gregory

Ok for the price

First room had a broken bathroom door switched to another room and the handle on the shower was kind of busted but still useable and I had to take the toilet tank lid of every other flush to jiggle the filler and get it to fell back up for the next flush, but wasn't trying to move rooms again. TVs aren't smart so make sure you have devices for any streaming services.

4/10

Poor

23 Feb 2025

Scott

Toilet in room didn't flush, blood stain on bed sheets, hallways smelled of Marijuana, daytime desk staff very nasty

Leisure Partner

10/10

Exceptional

25 Jan 2025

Kisha

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

Janet

Great hotel

The hotel was very nice and quiet. The room was clean and comfortable.

Partner

10/10

Exceptional

16 Dec 2024

Michelle

Very disappointed stayed here about a month ago and had a great experience, this time people were yelling and slamming doors, called the front desk and was told he hear it and that he would deal with it. Ended up leaving early because i was unable to sleep.

Leisure Partner

8/10

Excellent

19 Nov 2024

Lois E.

Nice people. Quiet!

Leisure Family

10/10

Exceptional

18 Nov 2024

chaeles

feeling safe

Business_and_leisure

10/10

Exceptional

14 Nov 2024

Michelle

Very clean, everything worked and customer service was amazing.

Leisure Partner

8/10

Excellent

09 Nov 2024

Verified traveler

Nice hotel and staff to stay over at short term.

The staff was nice and helpful. Coffee tasted burnt. Toilet wobbled and had to have staff come plunger it when we first got there. It was good for my overnight stay.

Friends_and_family Friends

4/10

Poor

01 Nov 2024

Joe

There’s better options elsewhere.

Was not a fan of the property. The only reason why I am not leaving a brutal review of this hotel is that the lady at the front was extremely nice and her hotel is crud so she could only fix a few things. I had two different rooms because the first one, the AC didn’t work because the unit was old. The second room the ac worked but the bed had a spring in the mattress coming loose so it was super uncomfortable. The water pressure in the shower was a solid stream but no power behind it. If you’re over 6’4 325 pounds, the shower will be too small and the chair in the room will break right under you. Honestly? Should’ve spent $20 more and snagged the holiday inn express right around the corner. I’m not saying to avoid the property, just know the lobby is very updated, but the rooms look like they’re from the late 1990s

Self

4/10

Poor

01 Nov 2024

Michele

The room was NOT cleaned there was hair on the bed and in the shower. Whomever was in the room before was smoking in there or was a spoker and laid on the bed because the bedding reaked of cigarette smoke.
Someone tried to get into my room but I had the night latch on the door. So again either they did not DEACTIVATE the previous card or it was a inhouse person. I gave all of my concerns to the front desk but they could not refund me because I booked through you guys. FURIOUS to say the least...

Business Self

10/10

Exceptional

28 Oct 2024

Christopher

Very clean and the staff was very professional and hospitable.

Leisure Friends

6/10

Pleasant

10 Oct 2024

Nicole

Noisy at night

Very friendly staff, but the room was so noisy for most of the night, people were not quiet, the hallway smelled like mold really bad.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Candace

The gentlemen that helped me was so polite and nice.

2/10

Poor

12 Sep 2024

Wendy

Not clean there was a roach I. The bathroom

2/10

Poor

03 Sep 2024

Jose

Cleaned

2/10

Poor

16 Aug 2024

Elizabeth

While I cannot speak on room quality or cleanliness or even how nice the area is around the hotel. What I can speak on is their communication and customer service skills, both of which sucked!!! Unfortunately, we had a medical emergency on our way to the hotel which required my 15 year old son to need surgery. I attempted to call the hotel multiple times to give them a heads up but I was constantly met with a busy signal (what is this 1990 and your parents can't afford call waiting?!). So my last attempt to reach out to them was on the messaging through expedia and have yet to receive communication back. Maybe the blessing in disguise is we didn't have to deal with this crappy place and their crappy customer service skills. 0/10 would not recommend to ANYONE!!!!!

Leisure Family

10/10

Exceptional

10 Jul 2024

Ricky

Very nice place to stay front desk and the employees are very polite and sweet I will come back again if I have a change

Leisure Family

8/10

Excellent

08 Jul 2024

Kevin

8/10

Excellent

24 Jun 2024

Suzanne

Room was never cleaned except trash emptied once

2/10

Poor

21 Jun 2024

Dale

Upon going to the room, I found bed bugs when I pulled down the covers of the bed. They agreed to refund me for room and I immediately checked out.

Business Self

10/10

Exceptional

17 Jun 2024

Paul

The staff was professional and courteous. The was kept clean and safe.

Leisure Family

8/10

Excellent

13 Jun 2024

Joshua or Stephani

Still smelled like smoke even though it's a non-smoking hotel. Since it's one of the cheapest options in the area, there were many construction workers that got up early and made a bunch of noise going down the hallway and firing up their equipment in the morning to head to work. Work. So nothing major, just life in a cheap hotel, I guess. Room was clean other than the smell and the staff was very friendly. The hotel was conveniently located close to the interstate as well. I would stay there again.

Business_and_leisure Family

4/10

Poor

08 Jun 2024

Naomi

Doesn’t not look like the pictures online at all. Lobby was possibly under construction. Beds were very uncomfortable. No channels on TV. Breakfast food was very good.

Business Family

6/10

Pleasant

19 May 2024

Verified traveler

Not bad, but not good either

Upon arrival the bathroom didn't seem like it had been fully cleaned/set. The toilet was soiled, there wasn't an extra toilet paper roll, the handtowels weren't hung on the loops by the sink, and only 1 soap was provided. The shower door in the bathroom was installed incorrectly and needed to be lifted up to close correctly in order to not flood the floor. There weren't any electrical outlets near the bed, very strange. Breakfast was good, the bed was good, and the room was spacious. You need to make an appointment at the front desk to have your room cleaned.

Partner

10/10

Exceptional

06 May 2024

Joe

The hotel was great. Friendly and helpful staff. Everything from the lobby to the room was clean and very well kept.

Business

10/10

Exceptional

06 Apr 2024

Leona

I enjoyed my stay at Sleep Inn in Garner- Clayton. Yes I would go back to the hotel.

Leisure Family

2/10

Poor

15 Mar 2024

naya

BED BUG!!!!! The hotel is a decent hotel and has a great location. BUT I knew it was to good to be true with the price. THEY HAVE BED BUGS!!!!!!!!

Leisure Partner

10/10

Exceptional

11 Feb 2024

William

Easy to find. Friendly staff. Nice room.

Business Partner

6/10

Pleasant

28 Dec 2023

Verified traveler

Check in lady ignored me for quite a while, no \"I'll be right with you\" or anything. I asked for adjoining rooms and had booked 2 doubles - she said she could do an adjoining queen and double but a king/double would be extra. I asked how much extra it would cost and she ignored me, then said here are keys for a queen/double. I had booked through Hotels.com so I don't think she wanted to bother with changing anything. Very unfriendly. The next morning there was an African/American man on duty and he was awesome-greeting everyone that walked through.

Friends_and_family Family

10/10

Exceptional

12 Dec 2023

luis

Good

Business

10/10

Exceptional

12 Dec 2023

luis

Good

Business

10/10

Exceptional

06 Dec 2023

Walter

Clean and quiet

6/10

Pleasant

15 Nov 2023

Fred

Continental breakfast was a joke. Coffee in room consisted of 3 decafs and a caf. None extra at the Breakfast area, had to go to front desk for more caf.

Why use 3rd floor (no ice machine) when hotel was essentially empty.

Leisure Partner

10/10

Exceptional

06 Nov 2023

Walter

Safe and quiet

8/10

Excellent

05 Nov 2023

Cathy

Less than pleased

The front desk was argumentative when asking questions. The floor we stayed on smelled heavily of curry.

Friends_and_family Family

10/10

Exceptional

02 Nov 2023

Walter

Clean and quiet

10/10

Exceptional

06 Oct 2023

Ryan

Property was nice, room smelt like cigarettes but it wasn’t that big a deal . Most rooms do

Business_and_leisure Self

10/10

Exceptional

28 Aug 2023

Glenn

Clean place. Little bit older but very much a safe feeling about sleeping here tonight

Business Self

10/10

Exceptional

07 Aug 2023

Yuliya

Clean and quite place to stay

Business Partner

10/10

Exceptional

19 Jun 2023

Heike

I really loved my room. Especially the feather blanket for the bed. My stay would have been perfect if it wasn’t for the two hour hollering and door slamming going on from about 10 pm to 12 pm. I had to get out of bed, open my door and shout that I would like to get some sleep. Staff should be around to keep hallways quite. It was not the cheapest room. I had plans on staying another night but changed my mind after not being able to get a good nights rest. But I did love the room.

Business Self

8/10

Excellent

04 May 2023

Anthony J.

The property was clean and recently updated. The staff was friendly and the breakfast was nice. My only complaint, was that the beds were “rock hard” and not comfortable.

Leisure Friends

10/10

Exceptional

28 Apr 2023

Keyla

Good

Business_and_leisure Family

8/10

Excellent

13 Mar 2023

RDean

only stopped for a place to sleep

Business_and_leisure Family

10/10

Exceptional

27 Jan 2023

Morgan

Great place!

Business Family_with_children

10/10

Exceptional

16 Jan 2023

Lester

Our check in was very efficient and pleasant. We had a good nights sleep. We enjoyed a good breakfast before we left. The staff was very friendly and helpful.

Business Family

2/10

Poor

08 Jan 2023

Nicole

Location was good, everything else was not. Upon arriving and going to the room I walked in to find a room that seemed that someone had trashed it and they were still using it for guests without fixing it. Curtains torn down but still hanging from the track, night stand broken, toilet running and not securely fixed to the floor. The only blanket was the flat sheet and the cover that is for decor also as warm as a flat sheet. I was cold but with two thermostats I had no idea which one was on if either of them even worked which I do not think they did. The bed was hard as a rock and I had to unplug the fridge due to the noise it made so I could try to sleep. I left the bathroom fan running all night to help with the noise of the family down the hall with the door propped open and kids running all over. If there was a chance the stay would have been refunded I would have tried to go to one of the other hotels in the area. I would never stay here again

Business Self

2/10

Poor

11 Dec 2022

Alan

Nasty. Check in was the easiest part. It declined from there. There were clear signs saying it was a non-smoking hotel. As I walked the hall closer to the room, the smell of smoke grew stronger and stronger. It was coming from the room next to the one I was to stay in. I entered our room and the smell went away for the most part. However, we could smell each time a new one was lit. After we confronted the staff, the smoking stopped. The room is obviously in need of some repairs, but with a 2 star I expect some of that. What I did not expect was a shower door that would not shut and black mold lining the shower door and handles. It is clear that nobody had attempted to even clean around those areas as the mold came off with a damp rag in a few places (I tested during a video I took of the state of the room). The sheets and comforter appeared clean. The refrigerator had ice build up and some spots showing it had not been cleaned. I didn’t even look in the microwave. There was no TV remote in the room. We left before even midnight bc we were grossed out. When I mentioned the mold in the shower to the attendant at the desk, she just said “oh.” For the amount paid for the room, I am extremely disappointed and disgusted.

Leisure Partner

2/10

Poor

27 Nov 2022

Latrevette

Had 3 rooms and all 3 had a weird smell. Tge rooms were not cleaned. Found hairs all in my bed. And to make it worse the cleaning staff did not come clean our rooms. I didnt make a fuss because we only stayed two nights. However, I will not go there again.

4/10

Poor

30 Oct 2022

sharon

The TV didn't coordinate with cable for viewing. No bedside lamp, only 10 feet of overhead fluorescents, annoyingly bright. No desk lighting. Clothes left in a drawer. Shower device pulled away from the wall with long screw sticking out.
Suspicious people hanging out at entrance.
I'd never stay there again.
That said, the staff was pleasant, yet couldn't help me with the TV.

Leisure Self

2/10

Poor

25 Oct 2022

Theodric

I would like a refund. Property was disgusting. We did not stay. We walked in and turned around. Drove hours down the road and ended up spending 200 more dollars on a much better hotel.

Leisure Family_with_children

2/10

Poor

23 Oct 2022

Elaine

NOT FRIENDLY AT ALL!

I wish I could rate this hotel but unfortunately I can't. After a long 8 hour drive, I was looking forward to a comfortable room and a good night's sleep. Unfortunately, the PET FRIENDLY hotel I thought I had booked wasn't PET FRIENDLY at all. I was refused accommodations. Mind you, we were trying to check in at midnight. The clerk on duty refused to allow my dog the night's stay saying that they HAD CHANGED THEIR STATUS. Well, that's all well and good but if it's NOT ON THE INTERNET how the hell am I supposed to know that??? The clerk recommened another hotel in the area which under the circumstances seemed like a good choice. Unfortunately it was more of a flop house than a hotel. Used condoms in the bureau! Dirty trash in the room and no towels in the bathroom. This wasn't the vacation I expected!!!

Friends_and_family Friends

8/10

Excellent

18 Oct 2022

Patricia

The property was nice. The only thing that was not as comfortable/pleasing was the size of the beds other than that it was a pleasant stay.

Leisure Family

8/10

Excellent

09 Oct 2022

Diane R

Improved after the first night.

We booked 3 nights at this hotel. Randy checked us in late the first night. He was friendly. We were a bit disappointed with the cleanliness of the room. It wasn't very clean. The shower had a bad odor and the toilet ran and flushed itself all night. We reported this to the morning clerk who came up to try to fix it but he couldn't so he moved us to another room across the hall. It was exceptionally clean and a much better standard than the other room so we were thankful. Not sure why there was such a difference in standards. Everyone working there was friendly and accommodating. They may have been short staffed and doubling duties. After the move we were very happy with our stay.

Partner

6/10

Pleasant

06 Oct 2022

Anna

Room was dirty.

Business Self

8/10

Excellent

27 Sep 2022

Carla

It was a place to stay. The staff, what few there were, were very friendly and accommodating. It is obvious however that they are short-staffed and doing the best they can.

Some of the areas of the building need upgrading, but overall it was an okay place to lay my head for two nights.

Leisure Partner

8/10

Excellent

05 Aug 2022

Siegrid

Excellent Check in with Savannah

Savannah at the front desk was very professional, friendly and efficient. The room was well worth the price we paid. We will be staying here again when in clayton/garner, nc.

8/10

Excellent

03 Jul 2022

Carlton M

Very nice facility. Very friendly staff.

Leisure Family

4/10

Poor

22 Jun 2022

Sydney

Horrible

When I checked in the front desk employee gave me no information. No room number pool/breakfast time. Nothing. Then at breakfast it was just nasty. Hard bagels with old/crusty gravy and greasy burnt sausage. The orange juice was hot from the machine. Was very disappointed. Much nicer hotels across the street for the same price. No wifi. Won’t stay again.

Self

8/10

Excellent

06 Jun 2022

Stephanie

This was a very nice hotel, and is close to a lot. So you don’t have to drive to far, for anything.

Leisure Family

10/10

Exceptional

05 Jun 2022

Marie

Walking distance of a convenience store and a Dunkin Donuts.

Leisure Family

4/10

Poor

13 May 2022

Jeffrey

There were a number of holes in the wall and shower that had clearly been patched up poorly. Beds are extremely hard to sleep. The mattress was extra extra firm. Bathroom was not clean and the AC didn’t really work in the room.

Leisure Family_with_children

2/10

Poor

09 May 2022

Nicole

The only handicap accessible room had only 1 bed for 3 people. They also don't clean the room unless it is specifically requested.

Business Family_with_children

4/10

Poor

07 May 2022

gary

overall cleanliness was poor. many minor repairs

Leisure

2/10

Poor

10 Apr 2022

Verified traveler

Bedbugs

We stayed at this hotel about 5 months ago and thought is was fine. This time, we had bedbugs in the first room we got. After requesting a room change, the sink was draining very slowly, and it was just as dirty as the first room. We found a bedbug the next morning.

Friends_and_family Family

6/10

Pleasant

04 Apr 2022

Donna

We travel for a living and can always count on Sleep Inns to be a consistent good nights sleep

Business Partner

6/10

Pleasant

31 Mar 2022

Deja

The lady at front was nice but there were a LOT of construction worker guys (single female with a 5 yr old) and i found a razor in my room. The area surrounding the hotel needs some serious work.

Leisure Family_with_children

6/10

Pleasant

28 Mar 2022

Jacqueline

Unsatisfactory stay

Check in was ok, but a bit slow. The room was not the greatest as you can see in the pictures I've included. The walls were dirty, the light fixture above the sink was missing to of the bulb covers and not all of the bulbs lit up, and there were missing pictures from above the bed. I would not come back to this location.

Friends_and_family Friends

8/10

Excellent

09 Mar 2022

Zach Waxhaw PowerWash

Enjoyed my stay

Business Self