Name: Residence Inn By Marriott Raleigh Downtown
Address: 616 S Salisbury St, Raleigh, 27601, US

10/10

Exceptional

13 Jul 2026

Charletta

My stay was great. I will stay here again.

PROS: My room was clean, the staff was amazingly pleasant, very courteous and helpful, parking was easily accessible, close to eateries, wonderful sites, and Amtrak. The shower water pressure was AMAZING. Breakfast was good, I wish there was bacon for my grits. The restaurant on the second floor was AMAZING.

CONS: My room and a few others were hot. My room temperature was a constant 76 degrees after the maintenance workers worked on it for quite sometime...it was much hotter before. The shower needs to have a sliding door to prevent the bathroom floor from flooding. I had to use the clean towels to soak up the water behind/infront of the toilet.

Self

6/10

Pleasant

12 Jul 2026

chona

Staff not to helpful, and the place is not clean at all, I was given a room for disabled which I did not requested

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Conrad

Thx

10/10

Exceptional

06 Jul 2026

Melanie

.

Family_with_children

10/10

Exceptional

06 Jul 2026

Ferdinand B

Friendly staff
Knowledgeable staff
Clean and neat
Great breakfast
Easy parking
Nice room

10/10

Exceptional

05 Jul 2026

John

.

10/10

Exceptional

22 Jun 2026

Peter

ok

Partner

10/10

Exceptional

21 Jun 2026

AARON

Friendly service. Perfect location.

Family_with_children

10/10

Exceptional

20 Jun 2026

Joseph

Probably the cleanest and most well maintained Marriott hotels we’ve stayed at in quite some time. We would highly recommend this property!

Family_with_children

10/10

Exceptional

12 Jun 2026

Byron

Excelent value. The breakfast was fantastic, although the breakfast staff was overwhelmed with a large crowd trying to get early breakfast before start of a morning conference.

Partner

8/10

Excellent

10 Jun 2026

fred

Check-in was extremely easy except for the fact that if you want to park in the garage that is right next to the hotel, you have to pay $22 extra. The room was extremely spacious and comfortable, but housekeeping could have done a better job with respect to what they are suppose to do.
The only good part about breakfast was the coffee, really good. the rest of the food was way below par, unless you like to eat the same cereal everyday.
The onsite restaurant's were very good, limited selection, but convenient after a long day.
Overall not a bad place to stay and right next door to the convention center.

Partner

10/10

Exceptional

10 Jun 2026

Randy

Great place , Very clean Residence Inn, with a few extras like a coffee place & rooftop bar .
We used the gym & we liked it.

Family_with_children

10/10

Exceptional

10 Jun 2026

Nicole

Clean rooms and the best staff.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

Yolanda

Great experience, the breakfast selection could be a little better but overall it was okay for a quick hold you over

10/10

Exceptional

02 Jun 2026

Ellen

Great Residence Inn!

Family_with_children

10/10

Exceptional

28 May 2026

Helen D

Breakfast was very good. Had some surprisingly good scrambled. Eggs. Can’t eat fried foods so that did limit my choices. However they had oatmeal with many choices of add ins, including a wonderful peach compote freshly made by the chief. They had many other choices including assorted fresh fruit and yogurt. They change the menus each day. The little cafe off the lobby has a nice selection of coffees and beverages, light meals and snacks. The room seems to be more spacious than a regular hotel. We really used the kitchen for the refrigerator and microwave.
All of the staff was polite, patient, helpful and when out of their way to help you.

Family

10/10

Exceptional

26 May 2026

Trey

I've used this hotel for animazement, Supercon and Galaxycon. The rooms are well kept, staff are friendly and helpful, and the parking is a time saver. The convenience of being able to walk right next door to the convention center can't be overstated. It's close enough to be in the middle of the fun but far enough away to get away and take a break when you need it without having to drive. This has been our go-to hotel for years.

Family

10/10

Exceptional

25 May 2026

Dormechia

The service was prompt, friendly and knowledgeable. The front desk helped us navigate to our event. The room was clean and spacious. The decor was inviting. The breakfast was good.

Friends_and_family Friends

8/10

Excellent

13 May 2026

Suellyn

Staff was great and food was good. Only issue was staff not letting us know when our food was delivered and the water pressure was non-existent. Took 20 minutes for hot water.

Partner

8/10

Excellent

10 May 2026

Nicole

Location is great

Family

10/10

Exceptional

10 May 2026

Brianne

Very nice clean facility

8/10

Excellent

10 May 2026

Nicole

Location is great

Family

8/10

Excellent

10 May 2026

Jeffrey

Clean room and good breakfast

Partner

10/10

Exceptional

26 Apr 2026

Michael

The breakfast options were good, though the two days we stayed, the options were the same (unlike other reviews). This was not an issue as there were plenty of options for variety.

It should be made more clear that the parking is in the garage attached to the hotel and is not included. The fee is relatively substantial at $22/night. However, despite rain, we are completely undercover from our room to our car. The garage is also used for events, but there are parking places reserved for hotel guests even during the busiest events.One other thing that isn't obvious is to get into the garage you need to scan your key, not at the place where it says to scan your pass, but after that where it is marked \"room key\". You think that is obvious now... but first timers are likely to press the wrong button!

The room was very clean and the A/C worked, but was a bit muggy. The bathroom mirror fogged up during a brief shower and did not clear until the door was opened. The bathroom is spotless but the toilet paper was just barely within reach. The valve for the faucet is at the opposite end of the shower. It was different, but there was no problem with this arrangement. As others have said, the lights around the mirror leave a bit to be desired. It was fine, the other room has other mirrors. Despite these oddities, the hotel was outstanding overall and we would definitely return if we come to downtown Raleigh again.

Partner

10/10

Exceptional

14 Apr 2026

Kevin

My room wasn’t cleaned

Everything else was great

10/10

Exceptional

10 Apr 2026

Govind

Overall great experience.

Family

10/10

Exceptional

08 Apr 2026

Fiona

My stay at the Residence Inn Raleigh Downtown was amazing. I stayed 9 nights and loved it. The room was extremely clean and very comfortable. Breakfast was always great with many options to choose from. The staff at this property are super friendly and helpful. The location is also great and within walking distance to many restaurants and shops. I will definitely stay here again when in Raleigh.

Self

10/10

Exceptional

03 Apr 2026

Patricia

Hotel was very nice and clean. Beds were very comfortable. Breakfast buffet was OK nice area and walkable to many restaurants.

Friends_and_family Friends

10/10

Exceptional

02 Apr 2026

Regina

Very friendly and helpful staff.

Partner

10/10

Exceptional

31 Mar 2026

Angela Adena

Very pleasant

10/10

Exceptional

26 Mar 2026

Tamara

Lovely staff. Breakfast, cafe, bar and restaurant were all great. Liked that I could do my laundry onsite as well.

Self

10/10

Exceptional

15 Mar 2026

Zita

Clean room, pretty quiet. Breakfast was good, great variety of food, fruits could have been a little fresher, otherwise excellent. Friendly staff throughout our stay.

Family

8/10

Excellent

06 Mar 2026

Padget

I've stayed here before and overall I can't complain. The carpet in the room was frayed however on the edging where it went to the kitchen area. I was suprised by that.
Staff was friendly overall.
Bar staff drink making skills were quite different from bartender to bartender. One young man who has been there for a while was quite good but then the young lady making drinks later, not so much. She didnt seem to care as much as was just putting stuff in, not really caring about the drink itself.

10/10

Exceptional

01 Mar 2026

kevin

The room was clean and spotless

Family_with_children

6/10

Pleasant

16 Feb 2026

Kimberly

The shower had low pressure at 7PM. After maintenance checked it, it continued to drip all night. Otherwise, it was very nice and clean.

10/10

Exceptional

06 Feb 2026

Susan

The room was perfect: spacious, clean, modern, comfortable and quiet. The staff were friendly and professional. The breakfast was wonderful both days. Parking on site was convenient. Location is great.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Susan

The entire staff of the hotel was friendly. Everyone we encountered was nice, helpful and genuine. Room was nice and very clean.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Teresa

Clean room, super nice staff, great breakfast, nice restaurants and very close to concert venues. My new go to place for downtown.

Leisure Friends

8/10

Excellent

20 Jan 2026

Carrie

Pros: Updated room, full kitchen was nice, parking on site, friendly staff, walking distance to convention center. Grab and go area, and free breakfast but we didn't partake.

Cons: no hooks for clothes in bathroom, sliding door with no lock on bathroom and shower only had half door. No pool.

Family

8/10

Excellent

01 Jan 2026

Melissa

Room was great. Rooftop appetizers were delicious. Coffee shop was great. But breakfast closed at 9:30 am and we didn’t know. We thought it was 10:00. We walked in at 9:35 with two children ready to eat, and the staff was so rude to us and told us we couldn’t get breakfast (even though there was plenty left.) They didn’t even give us a chance to say anything. It was crazy.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Tamara

room was clean, breakfast was great, staff in the restaurant and check-in were friendly!

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Yendanish

Great room and location

10/10

Exceptional

13 Nov 2025

Amanda

Room exceeded expectations!

Business Partner

10/10

Exceptional

07 Nov 2025

Shannon

The room was spacious, breakfast was great, staff were friendly

Leisure Friends

10/10

Exceptional

04 Nov 2025

Scott

Room was perfect, awesome to have a cooktop to make my coffee in the morning! Beautiful area and views

10/10

Exceptional

31 Oct 2025

Nicholas

The room was fabulous.

10/10

Exceptional

26 Oct 2025

Charles

Parking was good heavy security so if you didn’t stay there then you was being turned around . Awesome and very clean Room Bar was awesome.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Jamie

Good location

The room was spacious, comfortable and clean with a nice view. The hotel is centrally located near cultural venues within short walking distance. I suggest checking Uber/Lyft before asking the hotel to book a taxi as it was double the cost and I was misled by reception, ultimately paying double for my ride to the airport. This was very disappointing.

Self

10/10

Exceptional

17 Oct 2025

Shambi

On site parking. Walkable area so your car can rest during your stay. Excellent breakfast. Spacious and clean room.

Business Family

10/10

Exceptional

28 Sep 2025

T

I had the best stay! Staff is amazing and so friendly. Room was immaculate, and organized.
Absolutely loved my stay and will definitely choose this hotel again.

Leisure Self

10/10

Exceptional

26 Sep 2025

Cassie

Great place to stay! The staff was helpful and super friendly. It’s located conveniently to the amphitheater which we went to for a show. Parking on site allowed us to park and walk everywhere. The hotel is located close to some great places to eat and there are 2 places to eat inside the hotel. The free breakfast was excellent! Our hotel room was HUGE and had great views of the city. We were located by the ice machine which we were at first worried about but we didn’t hear any outside noise. Definitely will be making this a go to place to stay when I’m in Raleigh!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Elizabeth

Our second time staying here. We love it!

Leisure Partner

10/10

Exceptional

24 Sep 2025

Scott

Great location

10/10

Exceptional

20 Sep 2025

Connie

An excellent property!

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Dawn

Perfect Stay!

Perfect location, great restaurants, polite & helpful desk, staff, clean room, spacious room, short walk to everything.

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Michael

Amazing services and amazing location to travel all around Raleigh. Breakfast was nice and if it got to late the dinner menu was good too.

Leisure

6/10

Pleasant

03 Sep 2025

Natalie

Nice

Business Self

10/10

Exceptional

24 Aug 2025

Roxanne

Very clean and comfortable. Staff were very professional and courteous.

Leisure Partner

10/10

Exceptional

23 Aug 2025

John

Hotel is conveniently located across the street from the Raleigh Convention Center, and plenty of restaurants are within easy walking distance. The room was quiet and spacious, with a good work desk, comfortable chairs, and ample cloths storage areas. Great breakfast!! The room was serviced every day.

Business Self

10/10

Exceptional

18 Aug 2025

Elizabeth

Will definitely be coming back!

Leisure Partner

8/10

Excellent

18 Aug 2025

Sharon

The staff at the front desk were extremely helpful and very pleasant to work with.
Nick, server at restaurant, was very accommodating and enjoyable to be around.
The staff in breakfast food room were very friendly and helpful.
However, the one downside is our room was serviced during the three night stay. Had to ask front desk staff for wash rags and toilet paper.

Family

10/10

Exceptional

17 Aug 2025

Sarah

Our stay was perfect . Came to see a group at the Red Hat which is just steps away from the hotel. Susan at the front desk was amazing. We only stayed one night but will definitely stay here again and will recommend to friends.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Travis

I was impressed. Nice place that was clean and great breakfast selections

Leisure Partner

10/10

Exceptional

03 Aug 2025

Emily

Highly recommended!

We were going to a concert at the red hat amphitheater, and the location could not have been better! Only issue we had was that there was a little bit of Old on the ceiling in the room near the air conditioner vent, which we reported to the front desk at checkout. It was likely due to condensation from the AC unit. Other than that, it was perfect!

Partner

2/10

Poor

28 Jul 2025

Thomas

unhappy vacation

went to galaxy Con and it was great the hotel was another story. first 2 nights were ok no issues but on Saturday night we returned to find out that the AC unit was not working. Called and they said someone would be up to fix it no one ever showed up and it was 82 at 2am with zero air flow no one could sleep. checked out on Sunday told them I wanted to file a complaint about the room they said they would have a manager contact me. went back to galaxy con and 2 hours later they hit me with a 150-dollar pet fee I called and ask what that was and the stated they had proof that I had a pet in the room. I knew that was a lie as we did not have any pets. went back to the hotel and talked to the manager they removed the fee but said they could not refund me on the room for that night because I booked using hotels.com. they gave me 5000 points on their web site that would be about 65$ worth of points I called them back and they doubled the points so about 130$ worth, that has to be used with them and on their website. for 340$ a night you expect AC and not some retaliatory charge when your complaint that it had no ac.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

nicole

Dining with view, fare price overall and walkable

Leisure Family

10/10

Exceptional

14 Jul 2025

Verified traveler

Raleigh Residence Inn - I would go back.

Check in staff very accommodating and friendly.
Room great - very comfortable.
I got in later but was still able to grab dinner in the hotel and take it to my room.
Late check out was not a problem

Business

10/10

Exceptional

02 Jul 2025

Susanne

Great customer service! All staff we interacted with were friendly and professional. Room was clean and well equipped- full kitchen with utensils, regular size fridge. Bed was comfortable. There was a larger than average bathroom with standing shower -very nice. Parking was paid ($18/day), but very convenient. Hotel breakfast had variety and was very good in comparison to other competing hotels in area. Went to concert at Red Hat Ampitheater- literally a short walk to venue. Great location for visiting downtown Raleigh. Rooftop bar was a great added benefit. Highly recommend. Only downside was lack of safe in room.

Leisure Friends

10/10

Exceptional

29 Jun 2025

FERNANDO

Very nice

Leisure Family

10/10

Exceptional

27 Jun 2025

Janis

Great hotel. Staff very helpful. 5 stars 🌟

Leisure

10/10

Exceptional

24 Jun 2025

Shenita

Thevstay was amazing over all. If every Residnce In by Bonvoy Marriot is this nice, they have a customer for life in my family

Leisure Partner

10/10

Exceptional

22 Jun 2025

Brandi

We had an issue and they moved us with no question

Leisure Family

10/10

Exceptional

21 Jun 2025

Madia

It was wonderful and the staff was professional.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Elaine

Great

10/10

Exceptional

18 Jun 2025

Steven

Great place to stay in downtown Raleigh.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Lyndsey

The lady at the front desk for our check-in on Tuesday afternoon was wonderful. Very nice and friendly and took care of us really quickly. We were able to check in a few hours early. The room was really nice. The beds were soooo comfortable. Will definitely be keeping this hotel in mind next time I’m in Raleigh!

Leisure Friends

10/10

Exceptional

17 Jun 2025

TAMEKA

It was a pleasant stay

10/10

Exceptional

08 Jun 2025

Jasmine

Very kind staff and beautiful rooms. Plenty of space for my family of four. Convenient access to the convention center and restaurants. Covered parking with bridge access to the building.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Amber

Excellent location! Great restaurants inside and easy parking

Friends_and_family Family

8/10

Excellent

30 May 2025

Emily

Everything was great, the location was a bit on the outskirts of town and had to wait over an hour to check in so i gave them 1 less star.

10/10

Exceptional

18 May 2025

Timothy

Thank you very much to the staff for their help, patience and care we received! My wife and I will definitely choose the Marriot Residence Inn again

Leisure Partner

10/10

Exceptional

11 May 2025

Michael

Great location and value!

Business Self

10/10

Exceptional

09 May 2025

Lisa

Had a great stay at a great location! Check in was easy, fast and the ladies were very friendly and helpful. Check out was just as smooth. Room was great, loved having all the space!

Friends_and_family Friends

10/10

Exceptional

01 May 2025

Barbara

Clean quiet and next to the convention center, what I dislike was the exhaust fan in the bathroom didn't work also the shower was hard to work properly, everything else was wonderful

Leisure Family

10/10

Exceptional

27 Apr 2025

Thomas

Was right across from the MMArts center. Would be nice to have shuttle to/from Airport
.

Leisure Partner

10/10

Exceptional

13 Apr 2025

James G

Great place. I've stay there 3 times. Great views from the roof and even the rooms.

Leisure Friends

10/10

Exceptional

13 Apr 2025

Jordan

Clean and easy to find. Very near the Raleigh Convention Center

Leisure Friends

10/10

Exceptional

13 Apr 2025

Heather

Nice Downtown Raleigh Hotel

Great location for downtown Raleigh events. Lots of fun things that are walkable distance and others a short drive. Nice room and great rooftop bar/restaurant. Perfect location if going to a show at Martin Marietta Center or Red Hat Amphitheater.

Partner

10/10

Exceptional

12 Apr 2025

Aileen

The studio suite is really specious, it has everything you need in the kitchen for long stay.
The food at The Overlook restaurant it is really good and the drinks too.
Front desk check-in was really fast. Walkable to Convention and the Mario Marietta performance of art. Will recommend.

Leisure Partner

10/10

Exceptional

11 Apr 2025

krista

Clean

10/10

Exceptional

09 Apr 2025

Joseph

Best Hotel Ever!!

I’ve never written a review for anything but I was very compelled to do so after my stay at the Residence Inn Raleigh Downtown! The staff was so welcoming and accommodating. From the front desk, to the housekeepers, to the kitchen staff everyone was genuinely welcoming, attentive, & helpful! Anytime I needed anything they were quick to assist me & also were invested if I needed anything else. The food was very good I enjoyed breakfast each day and the Rooftop terrace was beautiful. Moved the layout and the scenery. The vibes were immaculate! The room was beautiful very clean & just a great layout. Bed was comfortable my friends and I enjoyed our suite! The Hotel is in great area surrounded by numerous food options & a beautiful city. I stayed for Dreamville Fest, this was my 4th year going and 1st time at this Hotel. Not only was this the best hotel I’ve been to attending the festival but this was the best hotel I’ve been to ever! And I travel quite often but this was hotel in every aspect is wonderful! I definitely will be staying here again for the next festival in Raleigh & I will definitely make future visits just so I can have another experience at this amazing hotel!

Friends_and_family Friends

8/10

Excellent

15 Mar 2025

Sharon

The food in the restaurant was very good. The breakfast had healthy options, which is important to me. The staff was very friendly. The hotel was quiet. Except for the very occasional ambulance going but we didn’t hear street noise. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Donna

Amazing! Solo trip & felt very comfortable! Can’t wait to come again!! Felt like a comfortable apartment

Self

10/10

Exceptional

03 Mar 2025

Kimberly

Having a floor that takes you from garage right into the hotel makes you feel much safer.

Leisure Family

10/10

Exceptional

25 Feb 2025

Sterling

Great

10/10

Exceptional

13 Feb 2025

Michael

New Year's Eve

We had a great stay on New Years Eve! Definitely would recommend this hotel!

Partner

10/10

Exceptional

10 Feb 2025

James

No question, we would stay there again. It was cold that night and we still enjoyed the night on the outside deck with the blanket and heater they provided. And a great hot alcoholic drink they recommended.

Leisure Partner

10/10

Exceptional

08 Feb 2025

PETER A

Great location if one is going to the Martin Marietta Center for the Performing Arts and a wonderful helpful staff. All good!

10/10

Exceptional

04 Jan 2025

Tanya

Room was extremely clean and staff was so helpful. Will definitely stay here again.

Leisure Family