Name: Quality Inn Raleigh Downtown
Address: 2539 S. Saunders Street, Raleigh, 27603, US

10/10

Exceptional

02 Aug 2026

janine

The location was very convenient staff were amazing friendly and very helpful rooms are very clean

8/10

Excellent

29 Jul 2026

Collin

Area around was a little shady, but hotel was secure and clean.

2/10

Poor

18 Jul 2026

Ariana

this was an awful experience. don’t recommend

Partner

2/10

Poor

12 Jul 2026

Ariana

no

Partner

10/10

Exceptional

12 Jul 2026

Genevieve

Pressure washing building on a Saturday

Partner

10/10

Exceptional

04 Jul 2026

Jordan

Staff was fantastic. Comfortable and relaxed environment. Shower had great water pressure.

Self

6/10

Pleasant

28 Jun 2026

Karen

The room was fine but the A/C was ridiculously loud. Like couldn't hear the TV loud. The location is not in a great neighborhood right by the interstate and there was quite a lot of traffic noise. If you are looking for vending even though all the floors claim to have it, there's only ice on the 3rd floor, snacks and ice on the 2nd, and drinks and ice on the first floor. Front desk staff were very friendly

Self

10/10

Exceptional

20 May 2026

John

Good location and nice staff and rooms.

Partner

4/10

Poor

16 May 2026

LISA

Roaches roaches roaches! I had to go buy roach spray to spray the bathroom and my luggage before I left. I asked for hangers and the guy at the front desk said “why? We don’t have closets”.

Business

6/10

Pleasant

09 May 2026

Jennifer

A comfortable room and bed. Pretty clean but lighting was dim, Happy overall for a short stop. Don’t count on a big breakfast- no hot foods are prepared and served, just packaged sandwiches to heat yourself, cereal, yogurt, muffins, toast, waffle maker, snd and a few oranges.

10/10

Exceptional

23 Apr 2026

Stephen

It was the perfect room for what I needed. It had great a/c which I was able to control, a small fridge and microwave and a comfortable bed. What more did I need! Breakfast was ok, and the front desk was very helpful.

Self

10/10

Exceptional

23 Apr 2026

Pedro

Súper bueno. El trato atento. Y cómodo todo

10/10

Exceptional

20 Mar 2026

Kristina

Great place to stay the night. Decent breakfast was definitely a bonus!

Self

8/10

Excellent

02 Mar 2026

Thomasine

Staff was friendly and very responsive to my questions.

Self

10/10

Exceptional

28 Feb 2026

Jacqueline

Staff was polite and helpful, the room was clean and beautifully decorated, the complementary breakfast was good and the space clean. Staff constantly attended to the space ensuring its cleanliness and keeping the food/drink stocked. My visit was good

6/10

Pleasant

27 Feb 2026

Jessica

Was tired and could ude a refresh. I was a bit concerned when the person working the front desk would run to lock the lobby door when an unhoused person was walking close.

Self

8/10

Excellent

22 Feb 2026

Kathryn

Staff was friendly, room was cleN

10/10

Exceptional

15 Feb 2026

Timothy

I had a wonderful stay the staff was really amazing and very kind soon as you walk in the door

Self

8/10

Excellent

31 Jan 2026

David

Staff was polite and helpful

Leisure Self

4/10

Poor

31 Jan 2026

Lashondra

The pain on the bathroom ceiling was falling off and even though the room said no smoking it still smelled like smoke.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Christine

The area seemed nice, but it was really cold and there wasn't alot of people around.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

Daniel

Good

4/10

Poor

11 Dec 2025

Wingshan

Thevplacevis old. Bathroom door doesn't work.

Leisure Family

8/10

Excellent

10 Dec 2025

Joseph

Price

Leisure Self

2/10

Poor

12 Nov 2025

Noelia

1 star for the guy at the front desk- very kind attentive and respectful. But this place is a dump. Bad area, bum’s walking in and out, rusty dirty bathroom, dirty smudgy elevators. I couldn’t sleep here, I left the same day.

Business Family

10/10

Exceptional

12 Nov 2025

Natalie

I had an amazing stay, my room nice and clean. The staff very friendly. Location was great.

6/10

Pleasant

09 Nov 2025

Bruce

The property seemed somewhat run down, clean but run down. Nothing fresh on the breakfast menu.

Business Partner

8/10

Excellent

09 Nov 2025

am

The room was clean and kept clean each day. Staff was pleasant and helpful. Location made access to my conference easy.

Business Self

10/10

Exceptional

06 Nov 2025

Susan

Friendly, helpful staff & management. Smiling. Genuinely caring. spotless rooms, quiet, no sound through the walls, or very little. Great location close to train station and 401 highway. I am planning another trip to Raleigh in the next few weeks & definitely will stay there again.

4/10

Poor

05 Nov 2025

WIll

Parking was safe and super easy. The hallways and amd doors of the rooms were dirty and felt beat up a bit. There was an obvious space between door and frame the air / bugs / whatever could pass through and let light in. 2nd floor vending machine was almost insulting in how old it was. Shower curtain smelled a little moldy like it wasnt vented properly in bathroom.

Leisure Self

8/10

Excellent

01 Nov 2025

Yesenia

Everything was great, no complaints

10/10

Exceptional

31 Oct 2025

Gloria

So glad I chose this quality Inn. The room was immaculate. The tub was spotless and toilet cleaned to my liking. The floors were clean of debris on carpet. The bed was nice and attractive, comfortable with excellent pillows pill. Everything worked as it should. Liked the sockets and USB port next to the bed. TV was nice size very clear. I would’ve stayed another night had I not had previous engagements scheduled! Very good job done. Kudos to staff. Will use this hotelagain for events.

Self

10/10

Exceptional

24 Oct 2025

Jessica

Na

10/10

Exceptional

20 Oct 2025

Laura

Was very close to downtown, clean and friendly staff.

Leisure Friends

8/10

Excellent

16 Oct 2025

Jasmine

The Room Was An Amazing Size. However, The BATHROOM Was Small As Heck !!

Leisure Friends

8/10

Excellent

10 Oct 2025

Heidi

The room was clean and the beds were comfortable.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Juan

I liked the property, stayed there for 6 nights and was a good experience.

Leisure Self

6/10

Pleasant

02 Oct 2025

Stephanie Diane

Overall, it was ok, but a few minor annoyances. There were a lot of sirens at night and my window wouldn't shut all the way. The faucet in the tub kept dripping and the toaster in the lobby burned my toast.

Leisure Family

10/10

Exceptional

14 Sep 2025

Toney

Would stay again

Partner

10/10

Exceptional

05 Sep 2025

Anna

Family friendly, clean room, check in staff was so friendly, only thing that bothered us was a homeless person begging for money outside but honestly that’s everywhere these days.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Todd

Very nice Hotel that had very clean a nice room, with very friendly Desk staff and from time I checked in they always talked to me and asked how was my Day.
The only issue was it had a small parking lot but I noticed trucks with Trailers were parking in the SAMS CLUB parking lot that tied into the hotel parking lot.

Breakfast was the same as other quality inn I have stayed at except they did have very good frozen breakfast sandwiches to put in microwave to heat and wished they all did this.
Neighborhood was a little shady so be sure to lock up and if you’re like me, I carry.

10/10

Exceptional

27 Aug 2025

Samantha

Staff was helpful and breakfast had a good selection.

2/10

Poor

24 Aug 2025

Roxanne

Should be nice, but left much to be desired.

2/10

Poor

16 Aug 2025

Verified traveler

Unacceptable

As we pulled in at 9pm, there was a man begging at the turn into Quality Inn. When we checked in we were told there wasn’t a working elevator. The entrance had an old smell and shabby appearance. In the room, there was also a bad smell and the room was hot and stuffy with no AC on. The bed spreads were stained. The chair in the room had a big stain. We decided we couldn’t stay here. We didn’t feel safe and the dirty, shabby appearance made the hotel beyond disappointing. We’re trying to get our money back for the second night.

Friends_and_family Family

4/10

Poor

31 Jul 2025

Cheyanne

Won’t stay here again

Air conditioners barely worked, lightbulbs were very dim so you could barely see anything in your room (probably on purpose so you couldn’t see how dirty it was), the entire third floor smelled of mildew and the air just felt damp, the elevator made terrible metallic grinding noises and I was terrified to go on it. There was a large stain on my mattress that appeared to be dried blood. The stairwell had all the doors propped open with various objects (lamp, footstool, balled up towels). The door needed to be slammed or it wouldn’t lock, same with the refrigerator. I’m glad I was working for most of the weekend so I didn’t have to stay here much and I ended up checking out early so I wouldn’t have to be there any longer than I had to.
At least I didn’t find bedbugs tho

Business

2/10

Poor

24 Jul 2025

LaTonya

The room had a really bad odor. It smelled like mildew and rotten food. We were too tired and it was too late in the night to complain. Room 313 smelled horrible.

Business

8/10

Excellent

20 Jul 2025

Roxanne

Nice for the price!

8/10

Excellent

13 Jul 2025

Mohammad Mirwais

Overall this was a great place to stay.

10/10

Exceptional

11 Jul 2025

Carlos

Just stayed for two nights. We just needed a place to sleep while we check out Raleigh. Everything was great from checking in to checking out. Would stay here again. The price was very affordable.

Business_and_leisure Partner

8/10

Excellent

09 Jul 2025

Lina

Just need a little of remodeling

Leisure Family_with_children

8/10

Excellent

19 Jun 2025

Marsha

Hotel was clean but bath fixtures were a bit worn. Air conditioner ran loud all night. Staff was excellent and responsive to our needs. Bed was very comfortable and room was very clean.

Partner

10/10

Exceptional

12 Jun 2025

Evangeline

Nice and clean, comfortable room and easy check in/out

Leisure Partner

8/10

Excellent

05 Jun 2025

Susan

Staff unfriendly. Nowhere to go to eat.

Leisure Friends

2/10

Poor

05 Jun 2025

Tamara

There was a weird smell and the neighborhood was awful and unsafe.

Leisure Partner

10/10

Exceptional

30 May 2025

Kyle

The staff during the night were amazing as we needed a room asap and we got in with my people during a convention in the area and they all deserve praises or a raise for how they treated us!

Friends_and_family Friends

10/10

Exceptional

28 May 2025

Verdine

The set up of the room was nice and comfortable.

Self

2/10

Poor

27 May 2025

Juan

Very uniinviting

8/10

Excellent

21 May 2025

Taylon

Hotel was clean and very affordable, with great and pleasant staff

Leisure Partner

8/10

Excellent

19 May 2025

Robert

Everything

Business_and_leisure Self

4/10

Poor

14 May 2025

Nilemorvin

We stayed here for one night and found a toenail on the floor in our room, room wasn’t clean (crumbs and stains everywhere), shower head had rust and gunk on it, and got harassed by a crackhead outside of the hotel in the parking lot. Not a good area, lady at the front desk and all staff were kind.

Leisure Friends

10/10

Exceptional

12 May 2025

Valeriia

Fabulous staff. Very clean room. Comfy bed.

Business Partner

6/10

Pleasant

04 May 2025

Carla Vanesa

For our one night stay it was pretty decent. Front lady was very nice. The room was clean however we did see mold in bathroom celling. The area around hotel is not the best; many homeless around but parking lot and hotel was okay.

Business Partner

6/10

Pleasant

01 May 2025

Sara

Convenient and cost effective
Be careful which room you get... some have wardrobes, other just 3 pegs, no hangers!! (I pushed to get a hanger, was offered room c hange after id unpacked... did get 3 but really only needed 1

Business Self

2/10

Poor

01 May 2025

David

Messed up booking.

Leisure Self

2/10

Poor

27 Apr 2025

Nira

The breakfast was horrible no meat or egg just waffle

Self

10/10

Exceptional

25 Apr 2025

Meghan

Sometimes sketchy part of town, but this place is not. Highly recommend if visiting NCSU

2/10

Poor

12 Apr 2025

Gary

They canceled my booking before I even got there and they said they called me and emailed me which was a lie. And I was left to find a room last minute during the most busiest weekend up there. I went from suppose to pay $255.00 for two nights, to having to pay $318.00 for one night at a room that was twenty minutes away from downtown.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Tee

Thank you for everything!

it was amazing. I’ve went to the same hotel back to back for Dreamville Fest! It was so dope and it’s dope every time... thank you for the memories. I don’t know if I’ll ever get this hotel again because they’re going to stop Dreamville Fest but I heard they’re gonna start a new festival so I’ll definitely pick this hotel every time. Love the breakfast love the hospitality. Just love everything about it. For me, I’m not a complicated or pricey type of guy. It’s just a nice chill spot.

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

DeAndre

Love the breakfast and the comfy beds cable is good as well. Good channels

10/10

Exceptional

10 Apr 2025

ARQ. JOSE

Super desk service! Really fast.

10/10

Exceptional

30 Mar 2025

Antonio

Very nice and polite staff!! I would recommend!!

Leisure

2/10

Poor

29 Mar 2025

JESUS

The property is terrible, it has black mold everywhere, the first room was smelling really bad and the send one too

Business Family

6/10

Pleasant

06 Mar 2025

Julia

The room was dirty, cigarette burns on the mattress in our nonsmoking room, wallpaper was peeling, carpet stained, and the toilet ran all night. Refused to use shower because the tub was so gross. Hotel not in a great area- worried about my car all night. All that being said, we didn’t get bed bugs and it was cheap. Don’t expect anything nice, but it is a bed for a night.

Leisure Family_with_children

10/10

Exceptional

01 Mar 2025

Sydney

It’s a very nice hotel, very respectful staff. I really enjoyed my experience.

Leisure Partner

10/10

Exceptional

03 Feb 2025

William

This was a great choice for our 5 night stay, the only thing was the neighborhood, which looks shady, but was just fine and felt safe the whole time. Ignore the negative reviews, our stay was worth every penny in savings.

Leisure Family_with_children

8/10

Excellent

12 Jan 2025

Tristy

Other than the toilet running., my stay was good.

Leisure Self

8/10

Excellent

09 Dec 2024

Michael

Right off the highway

Business_and_leisure Friends

4/10

Poor

08 Dec 2024

Sherri

The place is just simply run down and out dated. The area is crawling with homeless people who give the employees a fit by just walking in and hanging around in the lobby. The room itself was awful. The “double beds” was so small my daughter had to sleep in the chair. It stated it would sleep four. It will not. The pillows are nothing more than couch pillows. A lot of mold in the bathroom where the caulk is around the tub. The paint on the tub was peeling. No mat. We had to put a towel down to stand on. Very dim lighting in the bathroom. Carpet just needs to be thrown out. We never took our socks off until we left. They was left in the garbage can. I would say for the money you get what you get. But just a little down the road was another hotel…cheaper, cleaner, better quality 10-1. Friends stayed there and said it was fantastic.
Overall the entire place needs a huge upgrade. And maybe adding security guards for the poor folks at the front desk. The cops was called three times while we was there. Just to remove people from the lobby.

Leisure Family

10/10

Exceptional

28 Nov 2024

Stephanie

👍

Good room for the price.

Business

8/10

Excellent

19 Nov 2024

michael

Fine Place to Stay

Other from a little mold around the bath tub caulking, this place was fine. The bed was good. and the room was clean.

Breakfast was OK but could have had more variety.

We'd stay there again if we were back in Raleigh

Partner

8/10

Excellent

10 Nov 2024

Angie

Clean and everyone was helpful

Leisure Friends

2/10

Poor

07 Nov 2024

Chanta

The bathrooms in both rooms were filthy. The air conditioning unit in one had black mold spots all over it and there was an open space on the side of the ac unit where the insulation was visible as well as a small hole where air from outside was seeping through.

Leisure Family

10/10

Exceptional

31 Oct 2024

Morgan

I would not recommend walking from the hotel its very sketchy and make sure you lock your car doors cause you could get robbed or mugged.

Leisure Friends

6/10

Pleasant

27 Oct 2024

Tufanna

It was ok

Check in was simple and short the lady seemed a little annoyed because when i walked up she was outside putting things in her car and had to come in to service me. Walking in, it was clean and fairly modern. I was given a handicapped accessible room but I didnt request or need it. The room was ok, except the bathtub was dirty and even when I tried to clean it, the dirt would not come out. The staff said something about they are working on getting new bathrooms but offered another room, but by that time, I had already unpacked. Then the fitness room only had 3 pieces of equipment, the dispenser for the wipes to clean the machines was empty and the water cooler had no water not to mention the AC unit didnt work well so it was a sauna in there. Then the second day of my stay when i was leaving the fitness room I saw about 5 police cars in the parking lot talking to a man Insaw walking the halls. Then when i was leaving the lady at the front desk was talking with police. I dont know what was going on but I'm wasnt sure about my safety there after that.

Self

10/10

Exceptional

04 Oct 2024

Samantha

The breakfast had many options, and they always have hot water for tea through the day.

Leisure Self

8/10

Excellent

26 Sep 2024

Brian

Staff was fabulous, very kind and accomodating. But area feels unsafe.

Business Self

10/10

Exceptional

24 Sep 2024

Leigh

Just the area around the hotel was not very safe.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Melissa

Good value

A little old but immaculate

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

DeAndre

Excellent customer service and friendly

6/10

Pleasant

08 Sep 2024

Valerie

The room smells like water damage

6/10

Pleasant

31 Aug 2024

ISMAEL

FRONT DESK CLERK AMAZING

8/10

Excellent

30 Jul 2024

Chayenne

The property is remodeling so many beds and frames where outside. The stairs in the remodeling was always dirty. Rooms still need some bath door fixing. Bed was nice and area have a lot to offer near by. Food and gas was neer by too. Front desk was fine and the employees were nice.

Leisure Family

4/10

Poor

28 Jul 2024

Rick

Hotel must be under renovation because there is a huge pile of trash behind the building, blocking a large part of the parking lot and even blocking the fire exit. The room was ok, but the toilet was falling apart. The air conditioner barely worked and was very noisy. The remote control for the TV didn't work. Breakfast had egg and cheese sandwich to heat in microwave and they have a self serve waffle maker

Leisure Family

2/10

Poor

26 Jul 2024

Tony

The room was so disgusting, we left and went to another hotel. I would like a refund.

Leisure Family

6/10

Pleasant

21 Jul 2024

William

It was ok but they could have the plumbing work better than they have

Self

8/10

Excellent

01 Jul 2024

William

Hopefully remodel is done

There remodeling so parking is terrible. Bathroom was damaged. Asked the front desk clerk about a car double parked and he claim there was nothing he could do about it. Then I come down and he is asleep at the front desk

Partner

2/10

Poor

17 Jun 2024

Breck

Very rough neighborhood, very dirty room and especially bathrooms. The lobby restroom did not get cleaned in the two days we stayed. Lyft driver who took us places told us to be very safe as the area was rough. The walls were very thin and could hear each room and the tvs. Don’t stay here.

Leisure Family

10/10

Exceptional

15 Jun 2024

Sandra

Employees at the front desk were excellent! We checked in easily and let us know that we might want to leave early for our concert as the hotel was full.Checkinh out was easy. Sketchy area with Barb wire. Safe because of one way in a d out.

Leisure Partner

8/10

Excellent

15 Jun 2024

Jitendra

Staff is good and is location is perfect

Leisure Family_with_children

2/10

Poor

08 Jun 2024

Roselyn

The receptionist had a very bad attitude