Red Roof Inn Raleigh Northeast

Red Roof Inn Raleigh Northeast - Downtown

United States , Raleigh/Durham - NC
Raleigh, 3804 New Bern Ave
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50 reviews shown

10/10

Exceptional

24 Mar 2026

Robert

Everything was awesome

Self

8/10

Excellent

14 Mar 2026

Mark

Red roof inns can be hit or miss. But dog owners love them because of their pet policy. I have stayed at 100 Red Roof Inns. I can count the ones that I would stay again on one hand. This one was clean and had a comfy bed. The tv and toilet worked. And the staff was great! I always get nervous for my car in parking lots that have a lot of day and night activity. But you can request to park right in front of your room, and the area is well lit. I never felt unsafe.

Pet

10/10

Exceptional

06 Mar 2026

OVAIS

Nice staff, clean room but sketchy location

6/10

Pleasant

24 Jan 2026

Ronnie

The external areas were stinky but inside the room all were very clean and comfortable. I recommend that if you only need to sleep and rest.

Leisure Family

8/10

Excellent

30 Dec 2025

Josephine

Spacious and clean

Partner

6/10

Pleasant

30 Dec 2025

Josephine

Housekeeping kept knocking
Room and bed small for 2 people.
Roaches in the room.

Partner

6/10

Pleasant

19 Dec 2025

Josephine

Get a key card that works

Partner

10/10

Exceptional

07 Dec 2025

Letisha

Leisure Self

2/10

Poor

28 Nov 2025

shiquavien

So loud

10/10

Exceptional

08 Nov 2025

CLINTON

room was updated, and clean. nice bathtub and appliances.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Tiffany

It was okay. The walls and doors were old, but they did upgrade the bathroom and sinks.

Partner

6/10

Pleasant

30 Oct 2025

matthew

Its a decent room, but they dont allow cooking in there room.

Business Self

2/10

Poor

27 Oct 2025

Narasimha

Wasn’t maintained properly. Had holes in the blanket.

Leisure Family

4/10

Poor

27 Oct 2025

Adam

You basically get what paid for.. door lock malfunctioned, TV had spots while watching, bathroom is extremely small

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Daisa

They had roaches but it was clean and quiet far as people hanging outside at night and in the daytime

6/10

Pleasant

19 Oct 2025

Antonita

Did not feel safe in the area and I was all the way in the corner on the first floor which I felt unsafe.

Leisure Self

2/10

Poor

16 Oct 2025

Catherine

Homelessness and drug use in the premises

4/10

Poor

15 Oct 2025

Deshana

There where a lot of people hanging around the building I had little kids I left the same day checked in

Friends_and_family Family

2/10

Poor

11 Oct 2025

Josiah

There were cockroaches in the fridge.

Leisure Family

10/10

Exceptional

05 Oct 2025

Anesto

I love this hotel

Business_and_leisure

2/10

Poor

05 Oct 2025

Sherrie

Horrible

Business_and_leisure Family

6/10

Pleasant

29 Sep 2025

Oneisha

Upon arrival the lady at the front desk was nice for the most part. The outside of the hotel is very scary at night! Zombies & and Prostitutes everywhere! I booked this hotel by mistake, I wanted to stay at the Red Roof in on S. Saunders St.

The inside of the room was surprisingly DECENT. Very clean and comfortable.

Will I book again? NO 😃

Business

2/10

Poor

28 Sep 2025

Xiomara

Would not reccomment if you have children

2/10

Poor

24 Sep 2025

Isaias

Worse place ever and filthy

Business Family

4/10

Poor

24 Sep 2025

Ismael

I was in the area working. Some of the staff hang out with a pimp living on the 3rd floor. Many drug transactions in the parking lot. Hookers and drug addicts are banging on doors and yelling in the late night hours. Staff throw laundry off the upper floors to a bin on the ground level. So blankets and whatnot may come whipping down without warning. Police are often called.

Business Pet

2/10

Poor

23 Sep 2025

Aaron

Questionable behavior from the staff after reporting that my light fixture popped into the room and it took the entire week for them to fix it, as well as the area is filled with a lot of hobos and drug dealers

Business Self

4/10

Poor

19 Sep 2025

Amanda

The room was disgusting. The floors and walls were dirty. The sheets did not seem clean. The extra safety lock in the inside of room was broken, there was no phone in room, the tv had multiple dot lights when turned on, hard to watch anything. The hotel was in poor shape. I felt unsafe snd dirty. I have pictures and i reported it all to front desk but was told a manager would call. But still hasn't after a week

Leisure Friends

10/10

Exceptional

26 Aug 2025

Dominique

Staff was nice.

Leisure Partner

6/10

Pleasant

23 Aug 2025

Adam

TV not working.. that sucked

There was a lot of people sitting outside of their room, in the corridor. That sorta gives off the wrong vibe. No elevator.. & the TV didn't even work in my room #439

Partner

8/10

Excellent

22 Aug 2025

Mirbotyr

Nice

Business

8/10

Excellent

11 Aug 2025

CLINTON

4th time around

have stayed a total of about 4 times, since being renovated as well. decent room. fridge and microwave. door was a lil hard to close. would have been a 5 if it wasnt for this.

Self

6/10

Pleasant

09 Aug 2025

Joni

The staff was friendly, helpful and patient. However, the area is definitely not a safe environment. There was a drug addict passed out in the parking lot of the hotel and his girlfriend was yelling at no one.
They also have an elevator but it was dirty and smelled. Not to mention the corridor smelled of marijuana. The room was decent but I was missing a vanity mirror, the TV had 8 dots in the led screen and the door was questionable.
I wouldn’t stay there again.

Leisure Family

10/10

Exceptional

08 Aug 2025

Lauretta

Service Manager, Staff, enemities & Location was Ideal,—I will be back!

Business

10/10

Exceptional

31 Jul 2025

miriam

I love how wonderful the staff is as well as price and location. Everything about my stay has been amazing. i wish they had pool.Thank you guys.

Self

10/10

Exceptional

23 Jul 2025

pedro

Room was as pictured smelled nice and clean! Price was good too!

Business

6/10

Pleasant

22 Jul 2025

Justine

I have stayed at Red Roofs where they provide more amenities. The room itself has been redone. I got a kitchen, but I would’ve had to buy an induction pot set for $80 so I ended up just cooking my eggs in the microwave. There was a sheet & a very thin sheet, like bed covering nothing like a blanket.( I had read that)The bed was very comfy The pillows were very comfortable. They were clean enough. One did have a cigarette burn, but I don’t expect that they catch that all the time the room itself was clean. The bathroom was renovated. You can tell that the walls were still the old ones. They did not redo, It had a fridge or microwave working sink and odd layout where there was no mirror anywhere in the bathroom just a large mirror in the corner of the room, there was a table with two chairs. The TV had some bright lights bulbs coming out of it. It may have been slightly broken. I overlooked that The elevator looked a little old and dirty. You need a key card to go up. There were people smoking marijuana at different times and I suspect that people are either living there long-term or possibly staying there. You could see people hanging out at night during the work week. Mon-Thur there were a lot of work vans. I had a 6 day stay and I checked out a day early because I had alternative lodging as a woman by myself the room s was in the back of the hotel, although they do have cameras. I did not feel calm going up Cheap but not again. I am not sure how anyone gave this place a 10!

Leisure Self

4/10

Poor

01 Jul 2025

Rosa

Too much smoke

Leisure Family

2/10

Poor

27 Jun 2025

Marrisa

Absolutely do not recommend staying here.
We booked a stay 6/20/25, checking out 6/23/25 through Expedia.The morning of 6/21/25, we called the front desk and let them know the door was extremely difficult to open and close, and they said they would let maintenance know(we have two young children and this was not just a inconvenience but a safety issue). We also requested housekeeping and was told they do housekeeping everyday so we were all set. Also requested extra towels and washcloths,as there wasn't enough for the 4 people (all were on the reservation) in the room. When we came back the night of 6/21, we discovered that none of the issues brought up to the front desk were taken care of. The door was still extremely hard to open and close, room wasn't clean, no clean towels. Went to front desk and the woman at the front desk said there was no maintenance, no housekeeping but she could give us a few towels after we bring the dirty ones( one of the clean ones she gave was dirty). We left and went to another hotel because of the door issue, and only stayed 1 of the 3 nights. Requested a refund for the 2 nights we didn't stay and they refused because they claimed we didn't bring up issues(this is a lie, as we brought up the morning of 6/21). Then they tried say ok then it's denied because they offered another room(another lie, we were not).

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Sukaina

The area is not safe. As soon as I walked in to check in there was a crackhead at the front desk. I did not feel comfortable staying there as a woman traveling alone with my child

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Francisco

Rude staff

Leisure Partner

6/10

Pleasant

18 Jun 2025

Jessica

Overall it wasn't terrible. It was only for one night and we were there for a concert, so we didn't spend much time at the hotel.

The area seemed like it wasn't the best part of town. We heard sirens all night long (though there is a hospital not too far away).

I did see bugs in the bathroom. And on one of the beds, one of the pillow cases was definitely dirty and the sheets were not the cleanest. The blankets were extremely thin, if you could even call it a blanket.

Leisure Family

4/10

Poor

17 Jun 2025

Felix

The room was no smoking and smell like someone was smoking in the room

Business Self

10/10

Exceptional

11 Jun 2025

Mathews

Nice and quiet hotel

Leisure Self

2/10

Poor

08 Jun 2025

UMA

dint like the stay

Leisure Friends

10/10

Exceptional

02 Jun 2025

Shauntaye

Very nice

Leisure Partner

10/10

Exceptional

27 May 2025

Hennry

The room was spotless, modern, and very comfortable. The bed was cozy, the bathroom was well-maintained, and everything felt fresh and inviting

Business_and_leisure Pet

8/10

Excellent

24 May 2025

Anesto

It was a very good place

10/10

Exceptional

17 May 2025

charlie

The room and facilities were very clean, and the front desk service was excellent. I had a food delivery arrive before I got there, and the staff kindly held it for me until I checked in. Really appreciated the helpful and accommodating service!

Business Friends

10/10

Exceptional

17 May 2025

stephie

I’ve stayed at this Red Roof Inn several times, and it’s always a great experience. The staff are super friendly and always willing to help with whatever you need.

The rooms are consistently clean, and now they’re doing some renovations that look amazing. The new color schemes are really nice, and they’re switching out the old carpets for hardwood-style vinyl flooring—no more gross carpets, which is a big win.

On our last visit, the AC wasn’t working too well the first night. I called the front desk, and maintenance came right away. Turns out it was freezing up, so the guy went and grabbed a new unit and replaced it right then and there. Problem solved.

Highly recommend this spot—it’s easily one of the best Red Roof Inns I’ve stayed at.

Business_and_leisure Family

10/10

Exceptional

17 May 2025

robert

Had a great 7-day stay during a business trip to Sanford Friendly staff, clean and spacious rooms, and a great location near restaurant. Highly recommend!

Leisure Pet