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AC Hotel Raleigh North Hills

Raleigh/Durham - NC · United States

101 Park At North Hills StreetView location

9.0/10Excellent846 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.2/109.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AC Hotel Raleigh North Hills

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall. At AC Hotel Raleigh North Hills, enjoy a satisfying meal at the restaurant.

Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee. Featured amenities include a business center, express check-in, and express check-out. Make yourself at home in one of the 135 guestrooms featuring refrigerators and Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. North Hills Shopping Center - 0.

1 km / 0. 1 mi- Lassiter Mill Historic Park - 2. 1 km / 1. 3 mi- Duke Raleigh Hospital - 2. 2 km / 1. 4 mi- Duke university affiliated physicia - 2. 4 km / 1. 5 mi- Shelley Lake Park - 4. 1 km / 2.

Read more about this hotelShow less

5 mi- Crabtree Valley Mall - 4. 7 km / 2. 9 mi- Laurel Hills Park - 5. 9 km / 3. 7 mi- Raleigh Flea Market - 6. 1 km / 3. 8 mi- Mordecai Historic Park - 6. 7 km / 4. 1 mi- Village District - 6.

8 km / 4. 2 mi- William Peace University - 7. 2 km / 4. 5 mi- Raleigh Rose Garden - 7. 2 km / 4. 5 mi- Raleigh Little Theater - 7. 2 km / 4. 5 mi- UNC REX Hospital - 7. 3 km / 4.

5 mi- Oakwood Cemetery - 7. 5 km / 4. 7 mi. The preferred airport for AC Hotel Raleigh North Hills is Raleigh-Durham International Airport (RDU) - 21. 7 km / 13.

5 miWith a stay at AC Hotel Raleigh North Hills in Raleigh (North Hills), you'll be steps from North Hills Shopping Center and a 3-minute drive from Lassiter Mill Historic Park. This hotel is 2. 9 mi (4. 7 km) from Crabtree Valley Mall and 3. 7 mi (5.

9 km) from Laurel Hills Park.

With a stay at AC Hotel Raleigh North Hills in Raleigh (North Hills), you'll be steps from North Hills Shopping Center and a 3-minute drive from Lassiter Mill Historic Park. This hotel is 2.7 mi (4.3 km) from Crabtree Valley Mall and 3.7 mi (5.9 km) from Laurel Hills Park.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
  • Optional fees
    • Fee for full breakfast: approximately USD 17 per person
    • Valet parking fee: USD 30 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

North Hills Shopping Center 0.1 km / 0.1 mi
Lassiter Mill Historic Park 2.1 km / 1.3 mi
Duke Raleigh Hospital 2.2 km / 1.4 mi
Shelley Lake Park 4.1 km / 2.5 mi
Crabtree Valley Mall 4.3 km / 2.7 mi
Laurel Hills Park 5.9 km / 3.7 mi
Raleigh Flea Market 6.1 km / 3.8 mi
Mordecai Historic Park 6.7 km / 4.1 mi
Village District 6.8 km / 4.2 mi
William Peace University 7.2 km / 4.5 mi
Raleigh Rose Garden 7.2 km / 4.5 mi
Raleigh Little Theater 7.2 km / 4.5 mi
UNC REX Hospital 7.3 km / 4.5 mi
North Carolina State University 7.3 km / 4.6 mi
North Raleigh Arts and Creative Theater 7.5 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
Show 23 more facilities & services
  • Bicycle hire serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Meeting room
  • Business centre
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 27 m²QUA.H6-2
    QUADRUPLE AccessiblePhoto unavailable5 photos

    AC Hotel Raleigh North Hills

    QUADRUPLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    AC Hotel Raleigh North Hills

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable12 photos

    AC Hotel Raleigh North Hills

    DOUBLE TWO DOUBLE BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-3

    Photos are not available for this room type.

    AC Hotel Raleigh North Hills

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    AC Hotel Raleigh North Hills

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Safe
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AC Hotel Raleigh North Hills

9.0
Excellent
846 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Bill
The designer of the room tried to be different, but the results are weird (in my opinion). It was NOT functional. Lighting around the bathroom area was insufficient. Difficult to do hair or makeup.
4/10
Poor
26 Jul 2026
Christopher
Very average to below average stay. Initial staff were not super friendly. They seemed incredibly understaffed in general, which made many of those working seem grumpy. This is one of the loudest hotels. I’ve stayed in. It seemed like the walls were paper thin. The Air-conditioning unit in my room was particularly loud. There was some kind of party going on on our floor, and staff seemed both uninterested and unwilling to maintain a respectful level of noise well after midnight for the other hotel guests. Plenty of other options that would provide a higher level of service.
8/10
Excellent
25 Jul 2026
Sheila
This hotel is very nice, clean and smells GOOD!
Maddie at the counter was so nice and helpful. I also loved the rooftop bar. I was sad that it wasn’t open on the 4th of July that’s kind of why we booked that hotel but we found something else to do.
I also loved that the eateries are in walking distance.
The mall was close by it was in a pristine location!
I give it a 9.5/10!
I’d stay here again!
~ Ant Shug
10/10
Exceptional
28 Jun 2026
michelle
Staff was amazing. Matti
6/10
Pleasant
24 Jun 2026
Sheena
Beautiful hotel, minus how loud everything seemed. The room was clean, and spacious. The layout was a bit strange, and made sharing space a little difficult. Our main issue was that we could hear cars and people on the street, as well as each time our neighbors took a shower... For the price we just wouldn't revisit this location for those reasons.
Partner
10/10
Exceptional
21 Jun 2026
Mary
I recently stayed at the AC Hotel Raleigh North Hills for two nights and had a wonderful experience. From the moment I arrived, the staff was incredibly kind, welcoming, and helpful, which made me feel right at home.

My room was spotless and exceptionally well maintained. I was also impressed with the fitness center, which was both well equipped and extremely clean. Small touches throughout the hotel made my stay even more enjoyable, including the complimentary coffee available each morning on both the seventh floor and in the lobby.

I appreciated the convenient access to ice and filtered water stations on my floor, as well as in the gym. The rooftop offers beautiful views and is a great place to relax. I also felt very secure knowing that room key access was required to reach guest floors.

Overall, this hotel combines cleanliness, comfort, convenience, and outstanding hospitality. I would gladly stay here again and highly recommend it to anyone visiting Raleigh.
Self
6/10
Pleasant
20 Jun 2026
Debra
Did not like the room
Flooring was cheap and made noises when walking like it was coming apart. Sink was in the room (not the bathroom) while bathroom (toilet and shower) had a sliding glass door which was very odd and small. Shower gel container fell off the wall in shower.
Parking was $35 per night and when we arrived the two valet guys were less than helpful in fact acting like we were bothering them.
Rooftop bar very cool ! Front desk staff person when we arrived was very nice
Not worth the money ., stay 5-10 min away for a better less pricey experience
10/10
Exceptional
14 Jun 2026
Carltz
Awesome place and great breakfast spot and Level7 was a vibe too
Self
10/10
Exceptional
14 Jun 2026
Elizabeth
Great stay
10/10
Exceptional
12 Jun 2026
Rondriekas
I had a wonderful experience.
Self
10/10
Exceptional
10 Jun 2026
Chelsey
Really sweet and wonderful staff
Family_with_children
10/10
Exceptional
09 Jun 2026
Tanya
Great hosts at front desk!
Partner
10/10
Exceptional
05 Jun 2026
Randy
One of the best stays that we’ve had in the area. Staff was extremely friendly and rooms were beautiful. Will be back anytime we come through the area.
Partner
8/10
Excellent
24 May 2026
Darius
Will you stay at this property multiple times and the staff is always on point very helpful. They are graded what they do. The facilities are also well kept and clean. Just wish they had a microwave...lol
8/10
Excellent
24 May 2026
Janice
Valet parking was a bit pricy. Our overall experience was good. The room was clean and very cool, temperature-wise. We really love this hotel’s proximity to restaurants and shopping.
10/10
Exceptional
24 May 2026
Rhonda
Clean room, friendly and helpful staff!
Partner
10/10
Exceptional
20 May 2026
Jovanna
Easy valet. Near lots of food options to make up for no room service. Rooms clean and stocked. Staff friendly
Self
10/10
Exceptional
11 May 2026
janya
Clean room but the bathroom sink broke.
8/10
Excellent
08 May 2026
david
NICE PROPERTY BUT I DID NOT CARE FOR THE ROOM LAY OUT
Family
10/10
Exceptional
03 May 2026
Najawhan
Everything was great !
10/10
Exceptional
28 Apr 2026
Nicole
Conveniently located in the North Hills dining precinct and close to the North Hills Shoppping area. Good sized room and modern bathroom. Room was cleaned and restocked daily
Friends
8/10
Excellent
16 Apr 2026
Bob
loud don't stay on 6th floor nightclub on 7th floor boom boom all night
Partner
10/10
Exceptional
05 Apr 2026
Antwan
Very nice and clean. I would recommend this hotel to everybody. The front desk is very polite. 10/10.....
Partner
10/10
Exceptional
29 Mar 2026
Daniel
Yes
Partner
10/10
Exceptional
18 Mar 2026
Nate
Front Desk
8/10
Excellent
17 Mar 2026
Maria
Convenient hotel, nice staff, free parking and breakfast. I wish breakfast hours were extended for those who sleep late.
10/10
Exceptional
17 Mar 2026
Noelle
This is the second time I’ve stayed at this property and I loved it even more than the first time. Definitely my go to hotel when I come into town
10/10
Exceptional
10 Mar 2026
Renequa
We absolutely loved our stay! Everything about the experience was wonderful and all the important boxes were checked. The room was clean, comfortable, and the hotel itself was beautiful and well maintained. The location was great with plenty of things nearby. What truly made the stay stand out was the staff — the front desk employees were AMAZING, so friendly, welcoming, and helpful from start to finish. The valet service was superb as well — quick, professional, and very courteous. Their hospitality made us feel right at home. We would definitely stay here again and highly recommend it to anyone visiting the area!
Friends_and_family Friends
2/10
Poor
07 Mar 2026
Nancy
Really disappointed in this stay. Other people’s hair in the bathroom. Room ventilation was terrible - we woke up to a baking room twice during the evening. North Hills is a great area - just stay somewhere else.
Partner
10/10
Exceptional
07 Mar 2026
Shudiara
Always love the AC hotel North Hills. Maddie checked me in and He was very pleasant and knowledgeable and my check in was a breeze.

Loved the King studio it was my first time staying in that version of a one bed. Loved the shower.

I will always return. Great location!!!
Self
10/10
Exceptional
06 Mar 2026
Phillip
Aside from parking (which was atrocious), the hotel is literally perfect.
10/10
Exceptional
04 Mar 2026
David
Great clean and very friendly environment
10/10
Exceptional
03 Mar 2026
Demika
Everything was great, top tier!
Partner
10/10
Exceptional
03 Mar 2026
Roderick
Good overall stay
10/10
Exceptional
02 Mar 2026
Anna
Yes
10/10
Exceptional
01 Mar 2026
Leonard
Loved the room and rooftop bar was great! Free weekend parking across the street was a plus.
2/10
Poor
26 Feb 2026
Michael
Canceled my room and put me in a crappy hotel. But, I did not pay for the night, which was nice.
10/10
Exceptional
23 Feb 2026
Star
Very pleased at the location & surrounding venues. The 7th floor was just WOW! Inside bar/restaurant with roof top with plenty of room. I will now add this to my favorites for sure. The front desk staff was remarkable & the Valet guys did an amazing job.
Friends
10/10
Exceptional
22 Feb 2026
Amy
Wonderful room!!
10/10
Exceptional
19 Feb 2026
Tyrell
Room was great. Staff were great. All super nice and helpful. Only problem was early check-in wasn’t an early check in. But they got it handle nicely. Will be staying again.
Partner
4/10
Poor
08 Feb 2026
BASUKI
The room is cold. shower pressure is weak. lighting could be better
Business Self
8/10
Excellent
26 Jan 2026
Nyia
Room as clean. Not so much the rooftop restaurant. I kept smelling a spoiled smell
10/10
Exceptional
26 Jan 2026
Nabil
Room was great
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Joseph
Staff was superb!
Partner
10/10
Exceptional
25 Jan 2026
Joseph
Clean Room
10/10
Exceptional
20 Jan 2026
LaMar
Great!
10/10
Exceptional
19 Jan 2026
Antonio
Room was clean and ready for occupancy.
10/10
Exceptional
10 Jan 2026
Tonya
Front desk was AMAZING and so friendly! Would come back again just for her! Room was clean although renovations since I stayed last are a bit odd, not bad, just odd. The AC is in the center of everything so be prepared for a bit of street noise. Love Level7 of course, its honestly the reason why I come there.
Business_and_leisure Self
6/10
Pleasant
06 Jan 2026
David
I pre-ordered a fruit and cheese tray for the room with my reservation. I asked the front desk person to check on it when we arrived and he said he saw it had been reserved and would have it sent up but after 2 more calls to the front desk over the next 90 minutes it never came.
Partner
10/10
Exceptional
27 Dec 2025
Chynice
Maddie was very courteous, informative, and welcoming. Our room was clean and had an amazing view!
Partner
10/10
Exceptional
26 Dec 2025
Teresa
Nice property. Parking is the only issue
Business_and_leisure Self
10/10
Exceptional
26 Dec 2025
John
Friendly staff
10/10
Exceptional
23 Dec 2025
Irena
All of the above
Leisure Family
10/10
Exceptional
22 Dec 2025
Melissa
Very modern and clean but cozy hotel. Staff was exceptional. Didn’t try the food/drinks but the rooftop area had a nice ambiance.
8/10
Excellent
21 Dec 2025
Linda
Room was comfortable and the staff was accommodating.
Leisure Partner
6/10
Pleasant
14 Nov 2025
Katrina
There was no place to put me and my sisters bags. Which made it look cluttered and uncomfortable. Other then that the stay was ok.
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Angela
Professional
Leisure
10/10
Exceptional
06 Nov 2025
Matthew
G
10/10
Exceptional
04 Nov 2025
Jessica
Great stay! The two guys at the front desk were AWESOME!
Leisure
10/10
Exceptional
02 Nov 2025
Brianna
The staff was very nice. the room was spacious, and extremely clean. The only thing is the wine glasses in the room were dirty (lip marks/stains, etc) but overall very solid. I will stay there again for sure :)
Leisure Partner
10/10
Exceptional
29 Oct 2025
Patrick
Excellent location and nice roof top bar
10/10
Exceptional
27 Oct 2025
Donna
Everything was awesome, would definitely stay again. The staff were courteous and nice.
Leisure Family
8/10
Excellent
26 Oct 2025
Alicia
It was clearly a part of town that was busy but wasn’t relatively noisy and that made it an enjoyable stay.
Leisure Friends
10/10
Exceptional
26 Oct 2025
Devin
Great room, great staff
Partner
10/10
Exceptional
19 Oct 2025
Wanda
Check in staff was not friendly. He was a bit snarky and robotic.
Leisure Family
10/10
Exceptional
12 Oct 2025
Angel
My only issue was that I was granted a early check in and when I arrived at the hotel at the requested time the room wasn't ready
Leisure Family
10/10
Exceptional
06 Oct 2025
Maury
Great room.. nice shops
Friends_and_family Friends
10/10
Exceptional
30 Sep 2025
Tina
Always a pleasant stay! The staff is professional and courteous. The rooms are clean. Great location
Leisure Friends
10/10
Exceptional
20 Sep 2025
Natalia
Everything was perfect. From check in to check out. Very clean and comfortable
10/10
Exceptional
14 Sep 2025
Kenetra
Nice area
Leisure Partner
10/10
Exceptional
02 Sep 2025
Velvet
Property was nice and clean. I could’ve done without the AC unit in the room though. I’ll have to ask if that’s an option for room choice. Also, Level7 was the worst. Not clean and the drinks were horrible.
Leisure
10/10
Exceptional
21 Aug 2025
David

There is no place like home 🙏💕

Mr. Gray and Colin were welcoming and so helpful in giving us many insights to where to dine and explore in Raleigh. They were both professional and down to earth and made our stay out of this world .
Partner
6/10
Pleasant
18 Aug 2025
Patrice
Service and cleanliness is great. Small room for the pricing. Parking was not the best unless you want to pay for valet parking. The lighting in the room is very dull. Including the bathroom lighting just not very bright. And if you want to open the curtains there is zero privacy from the building directly across from you.
Friends_and_family Family
8/10
Excellent
16 Aug 2025
Kenetra
Will come again.
10/10
Exceptional
16 Aug 2025
Ja'Quan
Amazing location and room.
8/10
Excellent
10 Aug 2025
Jeffrey

A good stay

My observations ( not exactly complaints just things to know): 1. This one is my fault. I thought I booked a room with 2 queens. I actually booked 2 doubles. Not a big deal. 2. We stay in this part of town a lot. I actually prefer a competitor which is closer to the park. 3. This hotel has a very popular rooftop bar area which can be noisy at times. Other than that, it was a good stay at a very nice hotel.
Friends_and_family Family
4/10
Poor
09 Aug 2025
Dr. Jill

Don’t like the room

Too small room. Vanity area is too close to sleeping area and lights are too bright for people who are sleeping. Shower/toilet area has no privacy.
Partner
10/10
Exceptional
04 Aug 2025
Kevin
Great stay
6/10
Pleasant
02 Jul 2025
Elizabeth
Our air conditioning will not turn on. It was on when we arrived, and I turned the thermostat down because the room was chilly. When we went to bed I turned it back up and it has not engaged. The temperature is set to 65 and the screen says cool, but the temp in the room is reading 75. I would calm the desk but I do. It want to wake my son. This is pretty miserable. I have followed instructions per the owner’s manual online and watched you tube videos, and still the room is not cooking.
10/10
Exceptional
30 Jun 2025
Michael
Great room, restaurant, and amenities
10/10
Exceptional
26 Jun 2025
Kalina
I enjoyed my first time stay! The customer service was amazing.
6/10
Pleasant
23 Jun 2025
Wanda
It was suitable for why we were there. The room was small but looked new. There was a lot of hair on the walls, surfaces, & floor, though. It got cleaned up on the 2nd day (I swept a lot off into the towels to be washed). I was really shocked by the amount, though. I don't see how it was missed.
I don't like rain showerheads; so, I'm glad I could turn it off and use only the handheld/wall mounted showerhead. There was barely any water pressure, though (not noticeable with the rain showerhead thanks to gravity). The bracket that was meant to hold the handheld/mounted showerhead in place and allow adjustments didn't do either. I had to get creative.
The gym was very nice but I didn't have time to use it. I was really hoping for a pool but there isn't one. The rooftop lounge was great but the outdoor patio attracted very large roaches at night (after most people left).
The staff was very friendly, though! Even the extremely busy bartenders had great personalities!
Leisure Partner
8/10
Excellent
20 Jun 2025
Paisley
No drawer space and only 4 hangers in the small closet. Not ideal for family of 3. Breakfast area small (2 tables of 4) no pancake or waffle option
Leisure Family_with_children
10/10
Exceptional
16 Jun 2025
Heather
It’s a clean modern stay. It’s nice to be so close to restaurants and bars too.
Leisure
10/10
Exceptional
25 May 2025
Kimberly

Excellent

Excellent 5 star this place is fabulous ♥️
Partner
10/10
Exceptional
04 May 2025
Lamont
The rooftop view
Leisure Partner
10/10
Exceptional
29 Apr 2025
Sharla

Love the location and property

Great Valentines Day escape!
Partner
8/10
Excellent
28 Apr 2025
Theresa
We didn’t like the room setup and we’re not thrilled with the noise
Leisure Family
4/10
Poor
26 Apr 2025
Noelle
Showers did not work
10/10
Exceptional
20 Apr 2025
Johmae
The property was really nice, clean and had easy to access amenities, and a really gorgeous rooftop bar. The surrounding area was very quiet but still lively and everything was walkable from the hotel! I would stay again! 10/10 recommend!
Leisure Friends
8/10
Excellent
17 Apr 2025
Destiny
We had a great stay
Leisure Partner
10/10
Exceptional
12 Apr 2025
Caitlin
The valet people were so nice!
Leisure Partner
10/10
Exceptional
12 Apr 2025
Herschel
The property was well lit during the night time. There many choices to choose from as far as dining options in walking distance. Also, shopping was very accessible as it was across the street from the main intersection.
Leisure Partner
10/10
Exceptional
17 Mar 2025
George
The clean room and building
Leisure
10/10
Exceptional
11 Mar 2025
Sirena
I enjoyed my stay at the location. I liked the room and staff was courteous. However, I fid not like that the bar closed at 11pm.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Mark Steven
Great hotel for business travelers!
8/10
Excellent
09 Mar 2025
Taliya
Great staff , convenient, and very reasonable will stay again !!
Leisure Family
10/10
Exceptional
03 Mar 2025
Laquetta
Everything was in walking distance. The staff was so helpful
Leisure Partner
10/10
Exceptional
03 Mar 2025
Daniel
Pretty decent, modern hotel, loved the design of the room.
Self
8/10
Excellent
24 Feb 2025
jennifer
Staff were exceptional
Leisure Partner

Location & surroundings

AC Hotel Raleigh North Hills
101 Park At North Hills Street, Raleigh, United States

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AC Hotel Raleigh North Hills

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