Candlewood Suites Raleigh Crabtree

United States , Raleigh/Durham - NC
Raleigh, 4433 Lead Mine Road
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Devala

Upon arrival the guest service was superb. They were fast, friendly and informative. My room was clean, very spacious and comfortable. I was actually surprised at the standard fridge and all of the cabinet space.. not to mention the two burners. The bathroom is stocked with Dove products!! The bed was very comfy. I will be staying here everyone I visit Raleigh

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Anna

Chad at the front desk is awesome!

Family_with_children

6/10

Pleasant

13 Mar 2026

Melody

Dated and beds are not comfortable, front staff, the male that was working was extremely attentive. He is the 3 stars 🌟🌟🌟

4/10

Poor

02 Mar 2026

Alejandro

The gentleman at the front desk was very nice and friendly but the hotel itself looks old and the room smelled like food.the room was dirty at the time we arrived it seemed like someone is not doing their cleaning job at all, the counter was dirty with food residues and the blankets had food stains and small hairs all over.

Self

8/10

Excellent

01 Mar 2026

Josh

Staff was wonderful! Shout out Craig for being very friendly. My only complaint is how much noise is heard through the walls and ceiling. Definitely heard people above me clomping around late, and the refrigerator was loud in the middle of the night.

Self

10/10

Exceptional

01 Mar 2026

Sherry

Clean room , nice staff

Self

10/10

Exceptional

28 Feb 2026

Sandra

Everything was great, except for the odd smell in the hotel in general. Couldn’t quite put my finger on it, but it does smell old and a little musty. Otherwise, everything was great.

10/10

Exceptional

24 Feb 2026

Patrick

Room was ok, lacked dish soap for kitchen very watered down soaps so difficult to wash dishes. Hotel should do better in that area. Everything else was fine with room, comfortable beds and clean room.

Self

10/10

Exceptional

23 Feb 2026

Marisa

Clean, efficient, good location...

Self

8/10

Excellent

23 Feb 2026

Miriam

Great front desk staff.
My only complaint is the Marijuana smell coming into my room.
I thought it was a smoke-free property.

10/10

Exceptional

22 Feb 2026

Sandra

Cleanliness, proximity to our event and affordability

6/10

Pleasant

22 Feb 2026

Jafus

Room was not cleaned and ready by my check-in time and had to wait about 2 hours before I could go to my room.

Friends

6/10

Pleasant

22 Feb 2026

Rebecca

Staff was courteous. Room was okay, very basic and did not provide access to standard needs such as an iron, hair dryer, etc. Many of items were clearly uncleaned such as the coffee pot with grimey fingerprints, the bath tub floor was BLACK from the bottoms of feet, etc. Another guest even tried to check in and their room was completely untouched by housekeeping. Not the best. This hotel was in a nice area and I didn't feel unsafe as a single woman staying alone.

Self

10/10

Exceptional

17 Feb 2026

Quateisha

We enjoyed our stay here. I recommend this 100%

Partner

10/10

Exceptional

16 Feb 2026

Clarence

Room was very clean, environment was pleasant, staff was extremely polite, kind, and helpful to all our needs. It was a 3 night business trip for me and my spouse. We would come here again and recommend others for business or pleasure. Great stay!

Business Partner

6/10

Pleasant

15 Feb 2026

Oliver

The room was in good condition and staff was excellent

8/10

Excellent

14 Feb 2026

Carrie

Room was clean, comfortable. Got a little noisy at night but not really disruptive.

8/10

Excellent

20 Jan 2026

Traci

The 2 gentlemen who were at the front desk were very friendly, attentive and consistently offered assistance. It was very nice to have friendly faces who seemed to genuinely care if the guests needed anything.

Leisure

10/10

Exceptional

12 Jan 2026

Lashoneh

Yes

Partner

10/10

Exceptional

08 Jan 2026

Graham

Very clean and comfortable.

10/10

Exceptional

01 Jan 2026

Antonia

Yes

Self

8/10

Excellent

29 Dec 2025

Reginald

Everything about my stay here at Candlewood was perfect, nice and clean kind and attentive staff this will be my home from home when i visit Raleigh again.

Friends_and_family Family

4/10

Poor

19 Dec 2025

Aimilia

Sneaky charges after check out without even giving me a receipt.

Business_and_leisure Family

10/10

Exceptional

09 Dec 2025

Paciddia

The room was clean and the host was very courteous and efficient with signing in all of the guests being that there was a long line.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Betsy

Comfortable stay for an overnight visit to Raleigh

10/10

Exceptional

08 Dec 2025

Joshua

Great!!

Leisure Partner

10/10

Exceptional

07 Dec 2025

Marcus

Yes

Business

6/10

Pleasant

03 Dec 2025

Lisa

The kitchen was fully equipped. The refridgerator was loud. The bathroom had a very sticky floor and lots of stains on the quartz counter top and in and around the tub. The shower body wash dispenser was empty when we arrived. And when we needed clean towels mid week, they did not have enough available - we had to ask again later that day.

Leisure Partner

6/10

Pleasant

29 Nov 2025

James

Coffee maker did not work, a custodian in the hall did not understand or speak English. After showing her the problem she said ok. I took the coffee maker to her & indicted I needed another by hand signals so she gave me the one in the room she was cleaning. Bed was very soft, pillows were terrible & road noise could've been a little more quiet.
Room was clean & staff was friendly.

10/10

Exceptional

28 Nov 2025

Graham

Very clean and so great having a kitchen and full size fridge. Comfy bed.

10/10

Exceptional

28 Nov 2025

Anita

I come to Raleigh frequently to visit my brother, and Ialways enjoy staying here at Candlewood! The staff is so friendly, especially Nassim, and the bed is so comfortable. The room is always clean!

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Trudy

The room was spotless and staff were very helpful.

8/10

Excellent

19 Nov 2025

Don and Angel

The room was very clean and bed was very fresh and comfortable! The coffee was not very good and had to pay 3.50 plus tax for a regular size bottle of water.
I would recommend updating the coffee choices and quality. Also have at least two bottles of water in the fridge in each suite.
The staff was very helpful and friendly.

8/10

Excellent

15 Nov 2025

Phillip

Clean room. Toilet seat a bit out of line, but not a bother. Water pressure a little low for a shower. Front desk is great! Bed is much too soft and quickly became uncomfortable. After a couple of nights, I felt as if I had made a lasting impression on the mattress top. Same for the pillows. Room is quiet except you can hear every footstep made by the people in the room directly overhead. Pots, pans, dishes, etc. are good and useful, but some would work best in a regular oven than in a microwave. Icemaker is noisy, but they have a note on it saying to turn it off when you're there if it bothers you. There is a room where you can buy some basic food supplies, but grocery stores aren't too far away. There's also a good shopping mall nearby with a good variety of eating places. To get there, my GPS told me to turn at a traffic light onto a street name that wasn't what was indicated on the street signs, but I had seen a sign for the hotel and got there. There is no access directly off Lead Mine. The traffice getting out was a pain. There is a light to get you out onto Lead Mine, but the traffice backs up terribly for that light and also fills in all the turn lanes but for a right turn at the next light all the way back into the light to get you on that Lead Mine. I got a good laugh out of the recliner. It's too close to the wall and can be pulled away from that, but the laugh came when I came out of the recline position. It almost launched me out into the room.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2025

Jeff

Easy check in nice room

Leisure Family

4/10

Poor

28 Oct 2025

Felicia

The hotel can use some updating and cleaning. When I initially entered the hotel, I could smell someone cooking fried fish. I didn’t like that smell walking into a place that I will be staying in for the night.

Leisure Friends

8/10

Excellent

28 Oct 2025

Heather

Great location! Good for short stay centrally located. Unfortunately the room had a very bad smell I. It due to previous guests cooking in room. Our clothes all had to be washed due to the smell after trip.
Room was mostly clean and staff was great.
Again stay was very brief and accommodations were good other than the smell in the room.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Liana

Vary clean hotel in a nice convenient location

Friends_and_family Family

4/10

Poor

27 Oct 2025

Ashley

Hotel smells like rubbing alcohol and body odor.

Business Family_with_children

8/10

Excellent

21 Oct 2025

Sharon L

The room was clean and comfortable. It was advertised as an accessible room and it did have a safety bar just as you step into the tub. But the tub was slippery, and there was no safety bar to grab if you slipped in the tub. I would recommend safety treads on the bottom of the tub, and perhaps a stool which could be kept in the closet. Sometimes we seniors have trouble standing in a shower or tub, and a safe bathtub stool would be helpful, A hand held shower would also be helpful.

6/10

Pleasant

19 Oct 2025

Devora

Staff was very friendly and helpful. The room was nice and clean. However, the hotel structure was old and hallways did not always smell fresh.

Business

10/10

Exceptional

19 Oct 2025

Anita

Clean room, comfortable bed, very friendly staff

Friends_and_family Family

8/10

Excellent

17 Oct 2025

ANTHONY

It was very pleasant and check in and out was quick.

10/10

Exceptional

17 Oct 2025

Lyndsey

The man at the front was SO nice!!

Leisure Partner

8/10

Excellent

16 Oct 2025

Luke

Staff was nice and welcoming. Room was clean

Leisure Self

8/10

Excellent

12 Oct 2025

Julie

Very nice hotel, well maintained and very convenient to Crabtree Mall. My only complaint was that my room smelled like an ash tray. The bed was great. Everything was clean. Large fridge, stove, microwave. I would stay again, I would just get a different room

Business Self

6/10

Pleasant

10 Oct 2025

Danielle

Most of the desk staff are friendly. The cleanliness of the hotel, or lack there of, is where the hotel really loses points for me. I've stayed at this hotel several times for work, and the rooms are always barely cleaned, if at all. Multiple times I've checked in, was given a room that was never cleaned from the previous guest (bed still soiled, dirty towels still piled in the bathroom, garbages full--literally no one even went in the room) that was allegedly cleaned and had to go back to the front desk to be given a different room. Other times, I had to ask for a different room because there was hair all over the sheets and it looked like they weren't even changed and the bed had been made with the same sheets from the last guest. When the rooms are \"clean\", the counters still aren't clean, the floor hasn't been swept, the carpet hasn't been vacuumed, the soap dispensers are empty, etc. I usually tip maid service $25 a week even though they only clean the room once a week at this hotel, but I've stopped tipping when I stay at this particular hotel--if I have to clean my own room when I check in, then it doesn't seem fair that I'm expected to tip for that. The front desk is always very nice about giving me a different room when I check in to find my allegedly ready room was never cleaned, but I will try to stay at the one in Apex if I'm back in town again for work because I can't handle how dirty this hotel is. It's a shame, because most of the front desk staff are great.

Business

6/10

Pleasant

06 Oct 2025

Jack

The hotel was fine but unfortunately the room smelled like someone had been smoking in there. We mentioned this to the front desk.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Nate

the staff was awesome the whole stay

8/10

Excellent

06 Oct 2025

TODD

very pleasant stay

Leisure Family

8/10

Excellent

16 Aug 2025

Xavier

My room was pretty spacious stocked with different kitchen necessary such as pots pans plateware etc. The bathroom had its own shampoo conditioner and bidy wash, different from the standard mini bar of soap. Honestly, surprised with how much the room had to offer for a single. There was also a gym on the first floor, which is great if you find the time to utilize it. Overall, i enjoyed my experience and would book again if in town.

Self

6/10

Pleasant

11 Aug 2025

Anthony

I didn’t like the fact housekeepers only came around 1x a week but you had to stay 7 days or more and also I woke up with bugs twice

Business_and_leisure

10/10

Exceptional

02 Aug 2025

John J

Close to Coastal Credit

Short stay 2 nights. Went to Coastal Credit Amphitheater for Dylan and Willie Nelson.

Partner

6/10

Pleasant

01 Aug 2025

brielle

this property. was decent, they have really smalls beds. online it shows KING size available, but once there they state they only have Queen size, and when you enter the room the beds are truly DOUBLE.

Business_and_leisure Self

10/10

Exceptional

01 Aug 2025

Harold

We enjoy our stay at the Candlewood. Our room was exceptional. Will definitely return.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Jayden

Excellent service

10/10

Exceptional

26 Jul 2025

Smyrna

Nice, clean and quiet.

Leisure Partner

2/10

Poor

21 Jul 2025

Steven

No hot water. No ice machine. HVAC was either ice cold or too hot. Very hard to regulate. Room was supposed to be cleaned at least once while I was there (for a week) and was not. Had to pay in full up front, otherwise, I would have left after one day.

Leisure Self

10/10

Exceptional

19 Jul 2025

Kenneth

This property makes you feel as if you are at home.

Business Family

10/10

Exceptional

13 Jul 2025

Sharif

Great customer service! Very clean room!

Business Self

8/10

Excellent

11 Jul 2025

MARISA

At first glance, my husband and I found the property excellent for our stay. While unpacking, we later found a number of cleaning issues that we had to take care of ourselves. Due to the inability to change rooms, we were refunded a portion of our stay which we deemed acceptable. After departing, I was pleased with how quickly the manager contacted me (because of my complaints) in order to address our concerns. She apologized and respectfully listened to my detailed discrepancies in order to resolve/prevent such undesirable cleaning issues for guests in the future.

Leisure Partner

8/10

Excellent

27 Jun 2025

Michael

Nice big rooms, very comfortable bed. Only small compaint is the smell of the hotel is heavy cleaning supplies. I would try a softer fragrance if possible.

Self

10/10

Exceptional

22 Jun 2025

Elizabeth

Will stay again.

Business Self

10/10

Exceptional

16 Jun 2025

Virginia

They staff were very nice and helpful

Leisure Pet

10/10

Exceptional

10 Jun 2025

Antonio

Quiet and comfortable room

10/10

Exceptional

08 Jun 2025

Kendra

Love everything about the hotel except they don’t breakfast

Leisure Self

10/10

Exceptional

08 Jun 2025

SIDDHARTHA

Enjoyed a comfortable weekend stay at Candlewood Suites in Raleigh. The room was clean, efficient, and well-equipped for a short trip. Great value and quiet atmosphere—perfect for a quick getaway or business visit.

8/10

Excellent

07 Jun 2025

AGYENIM

The room we got was for handicap individuals and so everything seemed small and uncomfortable. It will definitely be more comfortable and suited for a guest who’s handicap.

Business_and_leisure

6/10

Pleasant

05 Jun 2025

Ling

The room size is good, but could use more cleaning. No soap or hand wash, no conditioner…

Business_and_leisure

10/10

Exceptional

01 Jun 2025

Neal

I like the hotel in general. The location was great, right off the expressway. During my check in, the staff was exceptional. The next time I am doing business in that area, I will most likely choose the Candlewood hotel.

Business_and_leisure Self

8/10

Excellent

25 May 2025

AGYENIM

Excellent stay. Only problem was the clogged bathtub drain.

Business_and_leisure Partner

10/10

Exceptional

23 May 2025

Jennifer

Excellent staff

Clean place, excellent staff, very quite. I dont really care for window ac it blew directly on me all night. Vents dont adjust. One thing I would do is reexamine condition of white comforters. Even if cleaned dont offer menstrual stained comforters. Throw them out and reorder new ones. Its just nasty.

Business

10/10

Exceptional

19 May 2025

Chariss

N/A

Business Self

10/10

Exceptional

18 May 2025

Cheyenna

Always a pleasant stay at this hotel

Leisure Partner

10/10

Exceptional

18 May 2025

Kimberly

Great stay for weekend getaway. Mall was right across the street, with great shopping and dining options.

Leisure Self

8/10

Excellent

17 May 2025

dewey

Convenient only issue I had with the place was when checking out asked lady for a paid check n full receipt and she wouldn’t give it to me

Business Partner

10/10

Exceptional

16 May 2025

Elizabeth

Thank you

8/10

Excellent

05 May 2025

Alexandru

The property was close to where we needed to be in a convenient area of Raleigh. Free parking was a bonus. The room was mostly clean, though a certain smell permeated, mostly in the hallways, more so than in the actual room.

Business Pet

10/10

Exceptional

04 May 2025

Keisha

Loved the room setup felt like home. Didn't like I could smell cigarette smoke through the AC vent and my room was non smoking. Overall the staff was friendly and the room was clean

Leisure Partner

8/10

Excellent

30 Apr 2025

Mindy

Theirs hotel was nice for a one night stay. Was a little loud from outside traffic. Must be close to a fire station because we heard fire truck sirens all night. The hallway smelled a little funny and was dyed, but the room smelled fine and was clean.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Claude

Great location for our visit

Check in was smooth because of Hotels.com. Pleasant staff. Room was nice size. Shower was great. Kitchen/cooking equipment was a plus. Glass ware was a pleasant change from paper and plastic. Bed was very comfortable. HVAC keep the room pleasant during the day and night.

Partner

4/10

Poor

11 Apr 2025

Tanzania

10/10

Exceptional

09 Apr 2025

Christine

I traveled to Raleigh with my dog and this hotel was perfect. It was pet friendly without the high charges as most places have. The room was clean and spacious.

Leisure Pet

8/10

Excellent

06 Apr 2025

Elizabeth

Quite place to stay

Leisure

10/10

Exceptional

02 Apr 2025

Cherise

Best little stay

Always an amazing comfortable clean stay. Staff is extremely kind and helpful

Partner

10/10

Exceptional

29 Mar 2025

Shironzo

It was very impressive for the price! I would recommend anyone to stay there!

10/10

Exceptional

29 Mar 2025

Carletta

Enjoyed my stay!

Leisure Family

10/10

Exceptional

28 Mar 2025

Jessaca

Good place to stay

Business_and_leisure Self

8/10

Excellent

25 Mar 2025

Stephanie

Ok for a night

This is a decent hotel for a nights stay. Stayed on first floor, there was a smoke smell in the hall, and when I got to the room someone had definitely smoked in there. I quickly changed rooms. The hall was somewhat nosey and people were in and out all night. Not a resort but ok for a night.

Business

10/10

Exceptional

24 Mar 2025

Kimaree

Hotel was located in a convenient yet safe part of Raleigh, North Carolina. The staff was exceptional, courteous, helpful, personable, and Moore.

10/10

Exceptional

22 Mar 2025

Becky

Very spacious room. Excellent clean.

Business_and_leisure Partner

10/10

Exceptional

20 Mar 2025

Verified traveler

We are always looking for pet friendly hotels and usually the rooms are small but this was spacious and exactly what we needed.

Partner

6/10

Pleasant

16 Mar 2025

Joshua

Room115 and the slamming doors!

If you stay on the bottom floor may the weight room you wont sleep past 8-9am. Idk if it was the weight room or what but a door would open and shut very loudly starting around 8am and never stopped.

6/10

Pleasant

16 Mar 2025

steven

Noisy from long stay workers.

Leisure Partner

8/10

Excellent

15 Mar 2025

Michael

It was fine. Nothing to write home about. Very average

Leisure Self

10/10

Exceptional

14 Mar 2025

Anita

The people are very friendly, the room is very clean, the bed is very comfortable. The temperature in the room is sometimes hard to adjust. And I wish the TV was not in the corner of the room, but in front of the bed, I always stay at Candlewood when I come to visit my brother… They’re great!

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Jessica

Great stay, clean and friendly staff

Leisure Family

10/10

Exceptional

08 Mar 2025

Traci

Great room and the staff was spectacular! Clean and very comfortable room. We enjoyed our stay