Hilton North Raleigh/Midtown

10/10

Exceptional

14 Jun 2026

Katharine

The check-in staff was efficient and friendly. My room was ready on time, clean, and comfortable. I had breakfast, but had to go out for lunch. Wegman’s is a short drive/ride, so you can get options to bring back. We enjoyed the bar and had dinner there one night. The conference rooms were comfortable, and perfect for our event. Plenty of parking, and it’s hot in June, so I was glad to get a spot under a tree!

Business

10/10

Exceptional

13 Jun 2026

Inga

Amazing stay, great staff, clean, amenities were fantastic and well maintained.

Partner

10/10

Exceptional

11 Jun 2026

keiwanda

Room was clean smelled wonderful and the water was hot

2/10

Poor

10 Jun 2026

Perla

The staff are rude and useless

4/10

Poor

09 Jun 2026

Amanda

Crumbs on the floor in my room (before my check in), strange syrup smell on the pillows,, the ac didn’t cool, weird ass paint patterns on the wall that I don’t believe were a part of the actual design, and confusing ass events center.

Business

8/10

Excellent

07 Jun 2026

Marla

Service was great we came in at 3am from Jacksonville FL, they communicated our late check in. Rooms were clean, the hotel is a little old; but overall great.

10/10

Exceptional

07 Jun 2026

Karen

It was good

4/10

Poor

07 Jun 2026

Kaycee

We did not have any wash cloths in our room. When we called the front desk, they said they would deliver them to our room. After an hour, we did not get any and called the desk. They assured us they would come. After another hour of waiting and still did not receive them. In the morning, Starbucks was open but no one was there working.

Overall, I am disappointed in my experience.

8/10

Excellent

06 Jun 2026

Divya

Had a good stay, but they forgot to clean the glass in my room so there was mold growing in it. Please be more mindful moving forward

4/10

Poor

06 Jun 2026

Murali

Elevators need to be changed as they are very old and had to wait very long each time u need to go to your floor and very noisy when the doors close and very rough riding in them. Light bulb out in bathroom and foul odor.

Family

8/10

Excellent

05 Jun 2026

Kristen

I am disabled and I had to have a procedure the next day across the street at Duke Raleigh hospital so had to eat broth but had a long distance to walk to use the microwave why don't have one in the room had me hurting really bad just to get there to heat up broth and walk a mile back spilling some as I went back to the room.

Family_with_children

4/10

Poor

05 Jun 2026

Karen

Hotel was old wallpaper peeling carpet stained bath fixtures old rusty.

10/10

Exceptional

04 Jun 2026

David

Stayed there twice during our recent visit to Raleigh. If was good the first time, why risk somewhere else.

Family

8/10

Excellent

04 Jun 2026

Julie

The cards didn’t work a couple times, which is a pain when it’s a distance to go back to the desk and have it solved. The staff was ok, not overly helpful or friendly like I’d usually expect of Hiltons.
Flip side, the pool is FANTASTIC!! Really lovely, well maintained, and large.

Self

4/10

Poor

04 Jun 2026

Patsy

There were a few issues with our stay. My wife and i were in Raleigh for sugery at the Duke Medical Center. We needed to get up at 5 am. There were guest in our hallway speaking loudly and laughing off and on for a couple of hours. The room clock was not functioning properly and the USB charger didnt

6/10

Pleasant

03 Jun 2026

teela

someone tried to use my room number to order things but the staff at the desk took care of it and verified everything with me I appreciate that

Self

4/10

Poor

03 Jun 2026

Samaiyah

No microwaves in the rooms, had to walk the entire floor to get to one. No ice. Some staff unfriendly.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Kaitlyn

Clean room, soft bed and pillows

Self

6/10

Pleasant

02 Jun 2026

Oudarack

Hotel was dated, provided coffee machine was not working properly. And checked in hotel representative wasn’t as professional.

Partner

2/10

Poor

01 Jun 2026

Raul

One of the worst hotels I've stayed. I've seen multiple cockroaches in the lobby and inside the premises. The card keys deactivate every day or so. The hotel is understaffed and not particularly helpful -with a few specific instances. The elevator make noises and vibrate.

This hotel needs a complete refurbish including pest control. Staff needs to be trained to recognize guests and provide the quality of services expected at a Hilton. Especially when they ask for guest ID to key new card keys knowing that their identification is at the rooms.

The breakfast table needs to be set in logical order (food is not logically organized), etc.

I rarely leave reviews, but this property is one that I will never miss and I cannot recommend anyone staying until some serious changes are implemented.

Business

10/10

Exceptional

01 Jun 2026

Michael

The room and bathroom were clean. The hotel looked fresh.
There was a sold out hotel due to a soccer tournament, so there was some trash around the lobby, but I felt that was understandable given the situation.

Self

10/10

Exceptional

31 May 2026

John

Great property Clean rooms

Friends_and_family Friends

6/10

Pleasant

29 May 2026

Jessica

The property was old, but they did their best.

Friends_and_family Friends

2/10

Poor

28 May 2026

Peter

Only Cassandra the night manager was so professional and helpful. The day manager had to be searched for anything
The bed was poor and bathroom had 1 towel rack. The handicapped shower flooded the floor and when the bath mat was picked up it had a Black strip of dirt on it. I can’t believe it was rated high
Our stays at other hotels were clean and the bed had No metallic noises

Friends_and_family Family

8/10

Excellent

27 May 2026

Rebecca

It was older Hilton property but clean and nice staff.

Partner

8/10

Excellent

26 May 2026

Dylan

Very clean but expensive asf

Partner

6/10

Pleasant

26 May 2026

Rishidev

Room was clean and spacious. But the two tvs did not have enough channels. The receptionist at the night was not very helpful and nice. From the room were missing stuff like freezer and microwave. Also some information about the stay and parking were confusing and unexplained at the time.

Partner

8/10

Excellent

26 May 2026

gregory

Good place to stay, staff was great and room was clean

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Joel

Third time staying here, always great.

Partner

6/10

Pleasant

25 May 2026

Jason

The carpet in the room was dirty and nasty, I felt like i was in a motel

Self

6/10

Pleasant

25 May 2026

Nancy

The ceiling was peeling off & the faucet dripped. Would be nice if the small fridge was sitting on something so we wouldn’t have to bend or get on our knees to access.

Room was clean & staff were helpful.

Partner

6/10

Pleasant

25 May 2026

Shreyan

Decent place for a short stay. Does the bare minimum.

Self

6/10

Pleasant

24 May 2026

Rebekah

No hot tub. Roll away cots unavailable

6/10

Pleasant

24 May 2026

nancy

Robert at the front desk was EXCEPTIONALLY helpful. My rating concerns the OVERLY STRONG scent in the rooms. I sense housekeeping uses a spray to mask odors rather than steam the carpets. It was so strong it gave me a migraine… not ideal when traveling!! This is the second time I’ve come across this issue when staying here. I’d like to say the 3rd will be a charm but I don’t think I will take that chance as it was not worth it… I will no longer book a room at this hotel.

Self

10/10

Exceptional

24 May 2026

Mike

Beautiful

Partner

2/10

Poor

23 May 2026

jerry

Last Tuesday, May 19-20, 2026. Air Conditioner was not blowing cool into the room and a large frame or small table was blocking the air flow. I was getting out of a shower. and only had a very small towel about a size of an hand towel! A larger bath towel would be nice. I don't think I will stay at the Hilton hotel again. I think I should get a refund. I am very terrible disappointed.

2/10

Poor

21 May 2026

Aung

Fix mold, wall papers, light fixtures. It’s just dirty and old

Partner

10/10

Exceptional

21 May 2026

Brandon

Everything was great no complaints!!

Self

8/10

Excellent

21 May 2026

Taitanisha

Clean room

Family

10/10

Exceptional

20 May 2026

DiAnnah

The hotel was amazing, staff was amazing and very helpful. It was clean from top to bottom

Self

8/10

Excellent

20 May 2026

Emil

As expected

Partner

10/10

Exceptional

20 May 2026

jason

Clean. Great breakfast!

4/10

Poor

19 May 2026

Jamie

Housekeeping came to our rooms to collect our dirty towels but never made the beds or replenished the coffee.

Friends_and_family Family

8/10

Excellent

19 May 2026

Karen

It was convenient to Duke Raleigh Hospital. Room was nice but property was older. There was hair stuck to ceiling in bathroom. Door was warped from water damage. There was a hole in the closet next to the safe. It seemed like a place that was used for one night rental often. Towels were on a rack that had water damage and the finish was flaking off. It was fine for a short stay. Starbucks in lobby had barista that served three men before we got our order. Even though one was a hot coffee like ours. She complained she was the only one but my daughter saw someone else working later.

Family

2/10

Poor

17 May 2026

Marissa Pizzini

Breakfast not included, 22 dollars per person, super expensive. One microwave for all floors and rooms, you canget 20 dollars microwave for each room. Holding 150 dollars for incidentals will take 5 days to be refunded. You got to pay for parking. Bad experience, poor quality, not at hilton quality. Awful experience.

Friends_and_family Family

10/10

Exceptional

17 May 2026

James

Excellent would stay again was on a business trip

8/10

Excellent

17 May 2026

James

Clean room good staff but no microwave

Friends_and_family Family

8/10

Excellent

16 May 2026

Chasity

Did not eat

Self

2/10

Poor

15 May 2026

Wesley

Booked a room a week prior to arrival, Showed up only to find out they had over booked themselves and refused me a room. If you aren’t sophisticated enough now to manage in house bookings in addition to 2nd/3rd party platforms then remove your hotel from the additional platforms. After 30 min of fued, they finally granted me a lame double room, far cry from the executive king suite I booked, but at 10 pm…
The place is old, out dated, filthy and with all of the cracks in the concrete structure, not sure how the building is still standing never less up to code. You can see where mold has been painted over in lieu of mitigation. Save yourself and your health. Stay some where else.

8/10

Excellent

13 May 2026

John

Breakfast was $21 each so we ate elsewhere.

The hotel is like a time machine back to the 1990's.

Partner

8/10

Excellent

13 May 2026

Karolina

Miss Bliss at the front desk was very helpful, I LOVED LOVED the showers and the bed, everything was spotless,some of the breakfast ladies need to be a little bit more friendly and the snacks should be free,they are doing construction outside but the hotel and the lobby were MAGNIFICENT 🙏😇🙏😇

6/10

Pleasant

12 May 2026

yifan

Very old property. Bathroom shower is leaking

Self

6/10

Pleasant

11 May 2026

margaret

No breakfast, bathroom had mildew

Pet

6/10

Pleasant

10 May 2026

Sheris

I did not add the breakfast bar. However, did experience two issues with the key card for my room. Staff responded quickly when called. Everything else was satisfactory with my visit.

Family

10/10

Exceptional

10 May 2026

Danny

The property was undergoing renovation but still was an amazing stay. The rooms were clean and qell maintained. Plenty of hot water for bathing.The dining area was really nice and the bar area had a really nice atmosphere.It would have been nice to have free breakfast but other than that it really was a nice stay.

Family

10/10

Exceptional

06 May 2026

Fred

Great place to stay

Self

10/10

Exceptional

05 May 2026

Brian

Great stay

Self

10/10

Exceptional

05 May 2026

William

Some construction going on but nice place to stay

6/10

Pleasant

05 May 2026

Rajay

Hotel was nice but the room had a smell likely coming from the pipes in the bathroom.

Self

10/10

Exceptional

02 May 2026

John

The property is in excellent condition. The staff helpful and kind. I will stay there the next time I am in Raleigh NC

Friends

8/10

Excellent

01 May 2026

Kevin

Na

10/10

Exceptional

29 Apr 2026

Mina

Awesome stay clean friendly staff

Family_with_children

2/10

Poor

26 Apr 2026

Michele

Peeling wallpaper in room. Air conditioner did not cool the room and was loud. There was a generator type sound going on all night. Hallway was dirty and needed cleaning. Room was not cleaned one morning

Partner

10/10

Exceptional

24 Apr 2026

John

Every thing great

Partner

2/10

Poor

23 Apr 2026

Ann

Property in awful condition door broken staff rude

Family

10/10

Exceptional

22 Apr 2026

Shannon

Room was clean do not eat breakfast

Friends_and_family Family

2/10

Poor

21 Apr 2026

Giolanny

Hurrble

10/10

Exceptional

20 Apr 2026

Job

Good

10/10

Exceptional

19 Apr 2026

Jeremy S

The staff was amazing. Clientele comes first. Cannot speak highly enough about them.

Self

6/10

Pleasant

19 Apr 2026

Shivajirao

.

Family_with_children

4/10

Poor

18 Apr 2026

Lace

Yes

Family

10/10

Exceptional

18 Apr 2026

Mary

Convenient location and room was up to standards

Self

10/10

Exceptional

17 Apr 2026

Ellsworth

The hotel itself was clean, comfortable, and well-maintained. Even though there was some construction happening during my visit, it didn’t take away from the experience as much as I expected. Noise was minimal and mostly limited to daytime hours, and the hotel clearly made an effort to keep things running smoothly for guests.

Partner

8/10

Excellent

16 Apr 2026

Dan

yes

Business

8/10

Excellent

15 Apr 2026

Thomas

Friendly staff, limited hours for coffee shop, limited parking

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Juan

No, it was very nice. Very close to a lot of locations. I would book again.

8/10

Excellent

15 Apr 2026

Sylvia

The Dining was good.

Family

2/10

Poor

14 Apr 2026

Robyn

Our AC didn’t work, phone in room don’t work so couldn’t call to front desk, coffe and towels were not replenished and only one front desk staff person was helpful - the others ignored me. Maintenance staff not polite. Had to move to another room and the floor was duck taped and lamp shade broken. Was not nice. The hotel manager was nice but we still paid our full rate and the rooms were terrible.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

John

Sorry but I don't do breakfast

Business

8/10

Excellent

12 Apr 2026

Alyssa

Paying extra to park at the hotel you are already paying to stay at was an unexpected fee to encounter at check in. Staff was helpful but not friendly or welcoming. Room was clean the property is looking older and needs some refreshing.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Felicia

Clean room.. walking distance to breakfast options. Staff very friendly

Family

10/10

Exceptional

10 Apr 2026

Shanita

Everything was wonderful

10/10

Exceptional

10 Apr 2026

Nong

Very good

Partner

4/10

Poor

09 Apr 2026

Caroline

Very dated hotel in need to significant room upgrades.

Business

4/10

Poor

08 Apr 2026

Ray

Room was dated, hotel needs to be updated.

Self

8/10

Excellent

07 Apr 2026

Tyshawn

Hotel is clean for the most part. They are an older hotel so somethings need to be updated. Wanted to get in the inside pool but there was a hole in the ceiling , a few panels were missing so you could see straight up through it. MAJOR TURN OFF! Bar was cool, food seemed good . Lobby is welcoming PARKING IS $10 per day!! Which is insane . Also $75 per night for “incidentals”, crazy!!!!

Family

10/10

Exceptional

06 Apr 2026

Brittney

Clean rooms and friends staff

Self

4/10

Poor

05 Apr 2026

Stephanie

I was extremely disappointed! When I arrived to my room there was food left over in the fridge from a previous guest. There was a dead insect on the floor, and there were footprints on the bathroom floor.

Family_with_children

10/10

Exceptional

05 Apr 2026

Yi

Top notch facilities. Clean and spacious room. Great restaurant and staff.

4/10

Poor

05 Apr 2026

Moe

Skip the breakfast. It is the same thing every day. After two days with cold, salty, greasy potatoes, I should have knew better than to go back. The breakfast service is terrible. The bakery items taste like they are from a vending machine.

Family_with_children

2/10

Poor

04 Apr 2026

Cara

The room was already paid for by my father but I was charged for the room again. There was an additional $90 charged to my card on top of the incidental fee of $75, despite me explaining that the room was paid for. This is unacceptable at a Hilton.

4/10

Poor

04 Apr 2026

Alyssa

The key reader battery died when we got back at night and staff said there was no way to get into room or to our things until morning. They put us in a room with 2 double beds instead of a king. Night staff was not apologetic or helpful. Would not stay here again.

Partner

2/10

Poor

03 Apr 2026

Karin

This was one of the worst stays we’ve ever had at a hotel. Our floor reeked of marijuana the whole second night with noise in the hallway all night long. I called the front desk twice. Nothing was different after the first call and nobody answered the second call. I considered calling the police, but at this point I only had an hour and a half before having to get up for an early flight. I finally stuffed towels under the door in an attempt to keep the smell from my room. The room was in bad condition. The bathtub didn’t drain and the lampshade was broken. I will never stay again.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Earl

Did not use bar. Breakfast was not included in stay. Parking was $10.00 a night. Clumps of hair on bathroom floor
The hospital I was going to was across the street from hotel main reason we stayed there.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Angela

Our room was very clean! It was also very quiet, which was a wonderful thing.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Joshua

The breakfast was the best part of the hotel. Hot tub was not working The rooms were dirty underneath the bed bathroom had damaged tub toilet seat was rough and old also water damage was on the walls. Also when I checked in they gave me the wrong room and I had to carry all my stuff back down so they can give me the right room

Self

10/10

Exceptional

31 Mar 2026

Sapan

Great room, good location.

10/10

Exceptional

31 Mar 2026

Giselle

Clean room, had a excellent stay.

4/10

Poor

30 Mar 2026

allison

The 1st impression is fantastic. The lobby is beautiful, clean and the staff is very friendly.

BUT if you stay down there long enough you will realize how hot it is in there. We decided to have dinner at the bar so we could watch March Madness. It was so hot that the bartenders have commercial fans behind the bar and then they have little, tiny electric fans they have blowing on the customers.

Rooms: Upon arrival, it appears to be very clean and nice until... they left us with less then 1/2 a roll of toilet paper, old used coffee filters in the coffee pot and the ac in the room never got below 71 degrees.

The rooms were clean but they are old. Definitely disappointed. Not up to the Hilton standards

Partner

10/10

Exceptional

29 Mar 2026

Robert

Great place

Partner