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Hyatt House Raleigh North Hills

Raleigh/Durham - NC · United States

160 Park At North Hills StreetView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House Raleigh North Hills

At Hyatt House Raleigh North Hills hotel, you're made to feel connected, welcome and at home from the moment of arrival to the time of departure.

A hotel setting that's all at once sophisticated, yet casual and playful greets you when you arrive, treating you not just like a guest, but as a welcome resident in the heart of Raleigh, North Carolina.

From separate sleeping and living spaces to on-site laundry facilities to free wi-fi everywhere to a 24-hour workout room, Hyatt House Raleigh North Hills hotel allows you to keep your real life routines rolling while on the road.

Indulge in delicious comforts from our Guest Market, wake up to a freshly prepared Complimentary Morning Spread with Omelet Bar, or embark on a tour of our neighbourhood, where some of the region's best surprises await you.

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With a stay at Hyatt House Raleigh North Hills in Raleigh (North Hills), you'll be a 4-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State Fairgrounds.

This hotel is 4.5 mi (7.2 km) from North Carolina State University and 5.5 mi (8.9 km) from Atlantic Union Bank Convention Center. Make yourself at home in one of the 137 guestrooms, featuring kitchens with stovetops and microwaves.

Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Raleigh?

This hotel has 1561 square feet (145 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager LEED Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 8:00 AM to 8:00 PM.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Pool is available only from Memorial Day to Labor Day each summer.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Optional fees
    • Uncovered self parking fee: USD 24 per day
    • Valet parking fee: USD 30.00 per night
    • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

North Hills Shopping Center 0.1 km / 0.1 mi
Lassiter Mill Historic Park 1.9 km / 1.2 mi
Duke Raleigh Hospital 2.5 km / 1.6 mi
Shelley Lake Park 3.9 km / 2.4 mi
Crabtree Valley Mall 4.8 km / 3 mi
Laurel Hills Park 5.8 km / 3.6 mi
Raleigh Flea Market 6 km / 3.7 mi
Mordecai Historic Park 6.5 km / 4.1 mi
Village District 6.7 km / 4.2 mi
William Peace University 7.1 km / 4.4 mi
Raleigh Rose Garden 7.1 km / 4.4 mi
Raleigh Little Theater 7.1 km / 4.4 mi
UNC REX Hospital 7.2 km / 4.5 mi
North Carolina State University 7.2 km / 4.5 mi
North Raleigh Arts and Creative Theater 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 137
  • Number of floors (main building): 7
  • Twin rooms: 124
  • Double rooms: 7
  • Suites: 51
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 26 more facilities & services
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED TWO BEDROOMSDouble or Twin • KING BED TWO BEDROOMSDBT.B2-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    Double or Twin KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED TWO BEDROOMSDOUBLE • KING BED TWO BEDROOMSDBL.B2-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    DOUBLE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 50 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Hyatt House Raleigh North Hills

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 50 m²SUI.ST
    SUITE STANDARDPhoto unavailable8 photos

    Hyatt House Raleigh North Hills

    SUITE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDROOMS AccessibleDouble or Twin • TWO BEDROOMS AccessibleDBT.B2-H6

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    Double or Twin TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hyatt House Raleigh North Hills

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House Raleigh North Hills

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Julie
Great for a quick turnaround business trip! Personal touches from housekeeping were also very appreciated.
6/10
Pleasant
27 Jul 2026
Heather
The hotel is in a great location. Day shift valet and front desk staff were great. Evening valet was non-existent l, and the front desk woman on the evening shift seemed overwhelmed. I ended up parking my own car down the block after waiting 2 hours for valet from another hotel to come help.
10/10
Exceptional
24 Jul 2026
Lisu
Everything is nice.
10/10
Exceptional
20 Jul 2026
John
Great hotel in the center of the North Hills shopping center area! Shopping, restaurants, coffee shop, and a grocery store all within walking distance of the hotel. Very clean and comfortable room, free continental breakfast, free parking in the garage across from the hotel, and a very friendly staff. We really enjoyed our stay!
Partner
10/10
Exceptional
20 Jul 2026
Cora
the customer service was stellar
Business Friends
10/10
Exceptional
18 Jul 2026
Colby
Amazing stay!
Family_with_children
10/10
Exceptional
15 Jul 2026
Rosa
The location is excellent, the rooms are very, very clean, and facilities overall are in great condition and well maintained. Breakfast every morning was very convenient.
Self
10/10
Exceptional
13 Jul 2026
Jordon
Staff cool ash.
Partner
2/10
Poor
12 Jul 2026
Delphine
Sleep quality is what matters most, and despite the fact that it is a nice hotel, we could not sleep well because of the outside noise (road maintenance in the middle of the night) and the blinds in our room did not block the light in the early morning so impossible to make up for sleep loss. One other problem was the parking situation. The hotel has no parking for guests. Guests can use the free public parking across the street but if it is a busy night, there may not be any parking place available.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Amanda
Christina was amazing
Self
10/10
Exceptional
11 Jul 2026
Matthew
Friendliest staff I’ve ever come across!
Family_with_children
10/10
Exceptional
07 Jul 2026
John
S
10/10
Exceptional
05 Jul 2026
Keith
Everything this past weekend at the hotel was fantastic.
Partner
10/10
Exceptional
03 Jul 2026
Marcus
You can't go wrong with staying here!
Partner
10/10
Exceptional
29 Jun 2026
Justin
The staff was amazing and more than accommodating when we had an issue with the room
Pet
6/10
Pleasant
28 Jun 2026
April
Staff were friendly and helpful for the most part. The smoke Pitt in the outside common area was broken . Someone damaged outside pool, hotel couldn't fix the problem so the pool was shut down which was a HUGE inconvenience. The king suite wasn't spacious but it did have a little kitchenette and a large bathroom/shower. Hot water comes and goes so if u like lukewarm water you will be fine. Valet parking was a must bc parking in the area is scarce and hard to find. Location was nice because restaurants etc was walking distance. A Happy Birthday basket was promised to be in our room when arrived...WAS NOT! Had to ask for it which ruined the surprise of it!
We stayed at the Hyatt House for my husband's birthday weekend. It was decent enough and we made the best of our stay but I can't say that we will choose this accommodation again or recommend it to anyone! Also beware of the false advertisement on their website...there's NO food to order at the bar as advertised...and their breakfast is just a little extra but still continental. 🙄 Saving grace is the Barking Dog restaurant across the street-great breakfast!
Family
10/10
Exceptional
21 Jun 2026
DANIEL
Great stay. Large rooms with kitchens. Good location with grocery store and restaurants outside your door.
Self
8/10
Excellent
14 Jun 2026
Codie
Great service highly recommend
Partner
10/10
Exceptional
13 Jun 2026
James
Clean rooms and very helpful staff. Great breakfast
Family
10/10
Exceptional
08 Jun 2026
Cedric
Great start and excellent staff!
Self
10/10
Exceptional
06 Jun 2026
Brandy
Convenient location. Friendly and helpful staff. Room was clean. Parking is a bit of a nuisance when it’s busy in the area and have to go to the overflow lot but it worked out fine.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Rachelle
One of the best hotels I’ve booked. So much included for the price.
10/10
Exceptional
01 Jun 2026
Joshua
Great
Self
2/10
Poor
31 May 2026
joanne
I arrived at the hotel late in the evening and, after unpacking and settling into my room, I discovered a very large cockroach crawling across the ceiling above my bed.

I immediately called the front desk. The associate explained that she was the only employee on duty and initially said there was little she could do. After I expressed my concern, she came to the room with a broom and offered to move me to another room. However, it was already around 1:00 a.m., I had spent nearly an hour unpacking, and I needed to be up at 6:00 a.m. for work, so moving rooms at that hour was not a practical solution.

Unfortunately, when attempting to remove the cockroach, it was knocked from the ceiling onto the bed and disappeared. I was left extremely anxious about sleeping in the room, hoping it had escaped. Unfortunately, it had not. Later, the cockroach ran across me while I was in bed, which was both shocking and upsetting.

The front desk associate was polite and did make an effort to help under difficult circumstances, but the overall experience was unacceptable. Finding a cockroach in the room is concerning enough; having it end up in the bed and then crawl across me during the night made for a very stressful and sleepless stay.
Self
8/10
Excellent
30 May 2026
Paul
Nice
Self
10/10
Exceptional
25 May 2026
Kariym
Breakfast was amazing and this place was amazing for us to stay as usual
Partner
8/10
Excellent
19 May 2026
Larry
This is our second time here, we love this area. The hotel is nice, and the breakfast was really good for a hotel free breakfast.
Partner
10/10
Exceptional
19 May 2026
Monica
Staff are very friendly and professional.
Property location is excellent.
Friends_and_family Family
8/10
Excellent
16 May 2026
Kazeem
Hotel meet our needs for short stay
Family
8/10
Excellent
12 May 2026
Marcel
all was fine
Family
10/10
Exceptional
04 May 2026
Linda
having a garage near the facility was great. I could not add a thing.
Family
10/10
Exceptional
02 May 2026
jorge
Great stay.
Partner
10/10
Exceptional
01 May 2026
Linda
Nice hotel and staff excellent area to stay in
Partner
10/10
Exceptional
25 Apr 2026
Elizabeth
Great area with shops, restaurants and even a grocery store. Hotel was clean, comfy and helpful staff.
Self
10/10
Exceptional
20 Apr 2026
Keisha
Wonderful
10/10
Exceptional
19 Apr 2026
Ernestine
Clean room. Friendly Staff. Great Amenities ❤️
Partner
10/10
Exceptional
19 Apr 2026
Marlena
It was very clean and spacious with friendly staff
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Marilyn
Great location!
Fun night out with restaurants nearby.
Walked around neighborhood in the morning.
Impressed with Raleigh.
10/10
Exceptional
12 Apr 2026
Alisia
Stayed for a weekend. Room clean staff friendly bed sleeps comfortably
Self
10/10
Exceptional
08 Apr 2026
Jessica
Clean hotel, clean room and friendly staff
Friends
10/10
Exceptional
06 Apr 2026
Amy
Great location!
10/10
Exceptional
04 Apr 2026
Aliyah
Great hotel. Pet friendly. Room was spacious and bed was very comfortable. Staff was very nice and helpful. The area has lots of restaurants and stores. Very convenient would stay again!
Family_with_children
8/10
Excellent
04 Apr 2026
Tiffany
No room for parking without paying!
Partner
10/10
Exceptional
03 Apr 2026
Michelle
Dakota in Valet was very kind! Stacey at the front desk was helpful, friendly and recommended a beautiful room on the 7th floor. We will absolutely stay again!
Partner
10/10
Exceptional
03 Apr 2026
Cynthia
Safe clean staff nice parking -ok
Family_with_children
8/10
Excellent
03 Apr 2026
Cynthia
Good few days
10/10
Exceptional
30 Mar 2026
Tasha
This property was perfect!
Partner
10/10
Exceptional
29 Mar 2026
Jeff
The hotel is very nice and in an excellent location.
Partner
8/10
Excellent
28 Mar 2026
radha
Great location within walking distance to stores & restaurants
Family_with_children
8/10
Excellent
25 Mar 2026
Tewan
Room was clean. Staff was great
Partner
10/10
Exceptional
25 Mar 2026
Godwin
Professional staff, great location and amenities, clean environment.
6/10
Pleasant
24 Mar 2026
Bridget
Staff absorbed with their phones
Not impressed
Self
8/10
Excellent
08 Mar 2026
AMBER
Clean room
Family_with_children
10/10
Exceptional
08 Mar 2026
Aderonke
clean room
8/10
Excellent
08 Mar 2026
Clifford
Very clean room. Loved the shower.
Partner
10/10
Exceptional
07 Mar 2026
Sandra
Two things about Hyatt House. First they tell you there is free parking at Harris Teeter. This is not true. It is $30/day or risk being towed
Second, across the top bar of the blind there is a space that allows direct flow of sunlight across your eyes as you sleep. They blinds are brilliantly in a track and don’t let any light in on the sides or bottom. But they failed to do something similar for the top.
Partner
2/10
Poor
07 Mar 2026
cathie
I left and went to another hotel. It calls itself Hyatt house leading you to believe it will be a Hyatt but upon getting there we saw that it was anything but.
Partner
8/10
Excellent
01 Mar 2026
Reginald
Yes it was amazing
Partner
10/10
Exceptional
27 Feb 2026
Ashley
Room and atmosphere were great. The gentleman who checked us in, belief his name was Phil, was kind, personable, and a breath of fresh air compared to many. Overall, a great experience and location.
Partner
10/10
Exceptional
26 Feb 2026
Ava
The room was very clean! The staff was super kind and accommodating.We had an amazing time.
10/10
Exceptional
25 Feb 2026
Dawn
Staff in the morning breakfast room. Michael and two other women were excellent.
10/10
Exceptional
24 Feb 2026
Sandhya
Staff
10/10
Exceptional
23 Feb 2026
Mark
All good
Partner
10/10
Exceptional
22 Feb 2026
Jack
Friendly staff and clean, quiet room.
Friends
10/10
Exceptional
21 Feb 2026
Casey
I stayed here for a couple of nights while in Raleigh and my parents joined me as well. The staff was great. The hotel was well located and clean. I was excited that they accommodate pet as well. It was a really great stay and I recommend this place, especially if you have to stay for more than just a few days as some of the rooms have kitchenettes, etc.
Pet
10/10
Exceptional
16 Feb 2026
Angel
room was great and staff was excellent
Leisure Partner
2/10
Poor
15 Feb 2026
Chontel
I am formally requesting a refund for my recent stay due to multiple unacceptable issues that significantly impacted my experience.

Upon arrival, my room had a strong mildew odor that appeared to be masked with heavy cleaning spray. This is not an acceptable condition for a guest room. Unfortunately, I had dinner reservations shortly after check-in and did not have time to request an immediate room change.

The following morning at 7:00 AM, the fire alarm sounded continuously for at least 30 minutes. There was no communication to guests about whether there was an actual emergency, and it appeared staff did not know how to shut the system off. I attempted to contact the front desk during this time and received no answer. My rest was completely disrupted, which was especially concerning as I had a two-hour drive home and specifically booked this stay for comfort and relaxation.

Additionally, after using valet service, my car outlet adapter and charger were missing. I reported this to management and was told I would receive a follow-up call, which never occurred. I was forced to replace these items at my own expense.

Given the condition of the room, the mishandling of the alarm situation, the lack of responsiveness from staff, and the missing personal property, this stay fell far below reasonable hospitality standards. I am requesting a full refund for the night as well as reimbursement for the stolen items.

I expect a prompt response and resolution.
Partner
10/10
Exceptional
14 Feb 2026
Jayme
Staff was all such a vibe! I didn’t get names but they were all amazing and so helpful! My friend and I had an amazing night there! Comfy bed, good pillows, massive bathroom. This is my second stay there and this time was even better than the last! I will certainly return!
Leisure Partner
10/10
Exceptional
10 Feb 2026
Darryn
Nice
10/10
Exceptional
09 Feb 2026
Mouhamadou
Everything was great
10/10
Exceptional
02 Feb 2026
Chris
Perfect
10/10
Exceptional
26 Jan 2026
Olivia
Everyone was so kind
Business_and_leisure Family
8/10
Excellent
17 Jan 2026
Anthony
Room was clean other than pet hair on couch. We also noted dog yelping in another room (audible in our room) and dog drool in the elevator. I really wish they would have a \"pet free area\" of the hotel. Otherwise this would have been a five star stay.
Leisure Partner
10/10
Exceptional
14 Jan 2026
nevah
This was the best stay at a hotel ive ever had the staff there was amazing and the people in the area was nice and respectful room was very clean and everything was very convenient and i appreciate all the staff and people that made my stay feel welcomed
Family
6/10
Pleasant
13 Jan 2026
Lauren
Team was great, there was a small issue with my room being ready and they quickly offered for me to sit at the bar and have a drink. Everyone was friendly!
Only cons were the room was very noisy with outside sounds, and the blinds didnt block as much light as I would hope. Small suggestion but a bottle of water or two in the room would be a big perk. I do also need an itemized receipt and was told at checkout they cant print it since I booked through hotels.com it would be emailed. I have not received that yet and will need one.
Business
10/10
Exceptional
06 Jan 2026
Alexandra
Everything was fresh . Loved the environment!!
Business_and_leisure Friends
10/10
Exceptional
04 Jan 2026
Matthew
Staff went above and beyond!
Leisure Partner
10/10
Exceptional
04 Jan 2026
Kristin
Clean and spacious room
Leisure Friends
10/10
Exceptional
01 Jan 2026
Tyson
Great!
10/10
Exceptional
31 Dec 2025
Summer
Loved it!
10/10
Exceptional
29 Dec 2025
Becky
Comfortable beds and plenty of space to spread out.
Leisure Pet
10/10
Exceptional
26 Dec 2025
David
Solid
8/10
Excellent
24 Dec 2025
Tavel
Yes clean room !!!!
Business_and_leisure Family
10/10
Exceptional
23 Dec 2025
Antonio
Love the room and hotel other than parking
Business_and_leisure
10/10
Exceptional
18 Dec 2025
James
Staff was friendly. Room was great.
Leisure Partner
8/10
Excellent
15 Dec 2025
Bryan
Great staff. Very, very nice people. The hotel is newer, but obvious I’ve already had some signs of some wear and tear at not being maintained. Hopefully they address that quickly.
Self
10/10
Exceptional
12 Dec 2025
Amanda
Clean. Great space
Business Friends
10/10
Exceptional
11 Dec 2025
Brian
Great place, clean, friendly staff. Some hot Breakfast items were a little cold but its a timing thing
Business
8/10
Excellent
09 Dec 2025
daryn
Good hotel for the price
10/10
Exceptional
08 Dec 2025
MANDY
Our stay at Hyatt House was very nice, it’s a beautiful building with amenities that met our needs. The location is perfect, highly walkable to restaurants and stores. 10/10 recommend and would stay here again!
Partner
10/10
Exceptional
07 Dec 2025
Danielle
This property is always clean and welcoming. Tonight’s greeting was exceptional!
Business_and_leisure Family
10/10
Exceptional
05 Dec 2025
Christopher
Staff were welcoming and so helpful. Our room was BEAUTIFUL! So comfortable and right in the heart of everything North Hills. Parked the car and enjoyed our stay.
Leisure Family
10/10
Exceptional
04 Dec 2025
bryan
Great customer service clean rooms!!
Business_and_leisure
10/10
Exceptional
01 Dec 2025
Oscar
CLEAN ROOM
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Crystal
Staff lovely, breakfast good, everything clean, the young man picking up from breakfast was such a hard worker!
Business Partner
10/10
Exceptional
11 Nov 2025
Tessa
I had a wonderful stay at the Hyatt house North Hills. My only complaints was that the view outside my window was that of the AC vents on the roof and housekeeping was by request only. Otherwise the room was The best part of my trip wa
10/10
Exceptional
09 Nov 2025
Kristin
Very clean room. Perfect location. Very very very friendly front desk staff. Will definitely stay again!!
Leisure Partner
10/10
Exceptional
09 Nov 2025
Tiera
Cleanliness, friendly staff, WONDERFUL location! 10 stars!!!
Leisure Partner
10/10
Exceptional
09 Nov 2025
Dr. Jerry
Staff very friendly. Parking is confusing and inconvenient at best.
Business_and_leisure
6/10
Pleasant
07 Nov 2025
Latesha
I had to leave a few hours after arriving due to a family emergency so I didn’t stay the night. Unfortunately I’m out of $236.
Self

Location & surroundings

Hyatt House Raleigh North Hills
160 Park At North Hills Street, Raleigh, United States

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Hyatt House Raleigh North Hills

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