Name: Clarion Pointe Raleigh Midtown
Address: Capital Boulevard, 2910, Raleigh, 27604, US

2/10

Poor

01 Aug 2026

Cynthia

I will NEVER stay at this hotel again! Do not get me wrong, the hotel was clean, the rooms were clean, the breakfast was amazing. Some of the staff was amazing but it was this one particular person who had an issue with my father watching my kids while I was working. I do not know what his issue was but he called me out my name cussed my father out and kicked out 3 regulars from breakfast because I guess he just had a bad day. To work in hospitality he should have a better attitude. And when I asked why he acted this way I was told “because I do what I want to do”. I will NEVER stay here again because of him. Only good thing is I got my deposit back. But to have to miss a day of work and wake my children up at 7 am because my next check in was not until 3pm is crazy all because he was having a bad day.

4/10

Poor

26 Jul 2026

Joey

The room was not clean, shower rod was broke, shower head leaked, sink would not drain, wallpaper coming off the walls, stains on the ceiling where it had been leaking. Not a pleasant stay. Would not recommend. Besides the hotel was in the bad part of town. Pictures are deceiving.

10/10

Exceptional

24 Jul 2026

Dominika

awesome service and room!

2/10

Poor

08 Jul 2026

Felicia

Before I checked in, I asked Hotels.com to check about the pool. They said the facility had a pool and the pool was open ….to get there. The pool has been closed for months. There were no towels in our room. The telephone did not work. It was an awful experience.

Partner

10/10

Exceptional

02 Jul 2026

Melissa

The hotel was very clean is very nice environment. The staff was amazing as well.

4/10

Poor

21 Jun 2026

Reinaldo

Muy malo ambiente no familiar, mucha persona indeseable

Friends_and_family Family

2/10

Poor

16 Jun 2026

Pedro

When arriving to check in to our room we found a parking lot full of smoking and drinking. Immediately changed hotels. Safety is great concern at this hotel.

Business

10/10

Exceptional

12 Jun 2026

JAMAL

I enjoyed my stay; it was clean and quiet, I could rest easily, and the staff was professional and had a positive attitude. The staff went above and beyond to ensure I was satisfied, and my family and I enjoyed our stay at the hotel. We will return.

Family

2/10

Poor

12 Jun 2026

Felix

Didn’t stay, picture in Expedia were deceiving. No air conditioning in the room. Property look like an abandoned building.

Partner

6/10

Pleasant

07 Jun 2026

Irana

Was okay

6/10

Pleasant

15 May 2026

Madison

Hotel breakfast was amazing.

2/10

Poor

12 May 2026

Shannon

The online photos are nothing at all like what you will see in person. Where do I begin. Well, when we first arrived we noticed that there were sketchy people standing, sitting on curbs and hanging out in their cars in the parking lot. When we went to park there was no parking except far back behind Clarion's parking lot, in another hotels parking lot, which also had people hanging out in the parking lot. When we walked into the hotel the first thing I noticed was several ceiling tiles missing in the lobby, exposing wires. Once we went to our room, the first thing we noticed was that we had two double beds, when the reservation was for 1 king. My sister who was in the room next to us also had two beds when she also reserved a single king. There were stains on the bed comforters and holes in the broken and leaning desk chair. When I went to pick up the phone to call the front desk there was no dial tone. The phone didnt even work. So, from there we decided to just go to the front desk to speak with the staff. On the way out of the room I needed to use the restroom. After using the restroom I flushed and the water would not go down. I then went to wash my hands and the water in the sink did not work. I had to wash my hands in the tub. At that point we knew this hotel would not work for us, so we went to the front desk and requested they refund our money and we would find somewhere else to stay for the weekend. They had no problem issuing the refunds. Horrible hotel.

Family

2/10

Poor

10 May 2026

Humberto

The rooms are very outdated and not the cleanest hotel

2/10

Poor

10 May 2026

Kiva

This hotel was disgusting , nothing like the pictures. Very deceiving. Me and my family was in town for my daughter’s graduation and was refunded our money and opted to stay an hour away instead of this nasty disgusting hotel. Worse experience and hotel I have ever booked!!

Family

2/10

Poor

09 May 2026

Jesus

El staff nada profesional , no superon resolver problemas sencillos , la habitación sin amenidades basicas como Shampoo , descastada , incluso diria que com Moho en el techo , mala calidad de la comida , cuando fuimos a buscar desayuno , ya no habia incluso cuando todavia era la hora determinada para el desayuno, las sabanas no estaban tan limpias como uno se espera de una habitación de hotel nueva y recien aseada , no volvería a hospedarme en ese lugar ni que me paguen , punto .

Family

10/10

Exceptional

07 May 2026

lisa

Breakfast sucked

6/10

Pleasant

05 May 2026

Josephine

I couldn’t unlock the back door with key. Had to go through the lobby to get back in. I didn’t receive my $50 deposit on card.

Partner

4/10

Poor

30 Apr 2026

Michele

The refrigerator banged all night and the toilet did not work. The shower floor was rusted. The food they advertised for free breakfast was not available. They only had pictures up. There was nefarious activity happening in front of the building. Before starting my stay I asked if the hotel functioned as a shelter and. I was told no only to discover the clerk lied.

Business

4/10

Poor

10 Mar 2026

Yogesh

The area and room felt a little unsafe, the air conditioning was loud

2/10

Poor

08 Mar 2026

Donna

Terrible! Horrible area, there was a 5 bedroom party that went on ALL NIGHT LONG. And a hooker that frequented the parking lot and rooms.

Family_with_children

8/10

Excellent

06 Mar 2026

Sharon

It was ok

Family_with_children

8/10

Excellent

14 Feb 2026

Michael

Room was clean

Friends_and_family Family

2/10

Poor

25 Jan 2026

Precious

My first room didn’t have no heat so i asked for another room… the elevator didn’t work so i had to walk outside in the cold to go up and down the stairs MULTIPLE times…… once my room key was giving to the second room it would not work i kept trying multiple times and the door would not unlock.. i went downstairs they kept giving me the same key that STILL didn’t work except one time after multiple attempts… terrible experience never going to them ever again

Partner

2/10

Poor

15 Jan 2026

Jaylon

Did not receive deposit back and room was smelly and dirty

Business Self

4/10

Poor

09 Jan 2026

D

The lock latch wasn’t working in the first room and the second one smelled of smoke although non-smoking room. The third room was missing a pillow, but attendant was nice and replaced missing pillow. There is coffee but no hot cocoa, and the elevator wasn’t working so we had to take the outside emergency stairs in 30° weather.

Partner

6/10

Pleasant

08 Jan 2026

Pamela

Nice room, would like to see an expansion of food items and times.

Self

2/10

Poor

06 Jan 2026

Erika

The room had bed bugs & roaches. When the manager was notified, he became very belligerent and argumentative. Not accommodating at all. Would not recommend!

10/10

Exceptional

03 Jan 2026

Amanda

They always make my room SPOTLESS, . new guy/ Sai , wonderful customer service
Gustova,,,, VERY GOOD

Business

6/10

Pleasant

02 Jan 2026

Jeremy

Good

6/10

Pleasant

29 Dec 2025

Kwame

The room was just what I needed a bed and a locked door nothing extravagant cut they clean a lot which is a good thing during flu season. The hotel itself is fine the area around it is ghetto

Business_and_leisure Self

10/10

Exceptional

29 Dec 2025

Jose

Clean rooms, friendly staff and comfortable beds

Leisure Family

4/10

Poor

15 Dec 2025

Tashia

They are under new ownership and will need time to fix the safety concerns and make necessary repairs.

Business_and_leisure Family

8/10

Excellent

15 Dec 2025

Jeff

Breakfast was lacking fruit oatmeal tea.food was bland but edible.room was clean bed comfy,bathroom showed wear antear,door scraped floor and earped in bathroom.staff friendly and helpful.hallway smelled weird..parking right outside room with an outside door was convenient

Leisure Partner

2/10

Poor

08 Dec 2025

Jenny

Not safe or clean

Leisure Family

10/10

Exceptional

01 Dec 2025

Amanda

Room was clean and they upgraded the rooms. Sai did check in and helpedme with my lagguage and he is very freindly. Nice place I would recommend this place.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Amanda

Room was clean and they upgraded the rooms. Sai did check in and helpedme with my lagguage and he is very freindly. Nice place I would recommend this place.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Amanda

Room was clean and they upgraded the rooms. Sai did check in and helpedme with my lagguage and he is very freindly. Nice place I would recommend this place.

Leisure Family

10/10

Exceptional

10 Nov 2025

Markyra

T

2/10

Poor

08 Nov 2025

Matthew

Said hot full breakfast. It had limited options and the food was TERRIBLE. tasted almost like left overs. Room was extremely gross like they never swept and had stains on furniture. Bed made a really loud squeaking sound anytime you moved a muscle not to mention the pillows were toddler sized. Was REALLY trashy outside & smelled like weed and cigarettes. Heard many people yelling and partying late at night ( I had my 4 children with me and It deff is not a place for children).

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Derwin

Was awesome could use more tissue in the room but other then that everything was there .

Business Family_with_children

2/10

Poor

30 Oct 2025

Eric

I never received the service

2/10

Poor

26 Oct 2025

Rayann

Parking did not feel safe. Nor was my door able to lock fully

Friends_and_family Family

6/10

Pleasant

17 Oct 2025

Brian

Smells like weed and the bedroom has crumbs in my bedroom. Breakfast was the same every day and didn't have anything for me to grabbed early to have before I left for work. The elevator was very slow

Business

2/10

Poor

16 Oct 2025

Riyan

Bad service and creepy place

2/10

Poor

12 Oct 2025

Darci

First when we pulled in the parking lot is dark and there was random people in the parking lot peeking out doors. We checked in and went to our room. There is bugs all over the hotel, the halls and rooms smell like weed. There is a 2 inch gap between the floor and the door so things can come under the door: My kids and I did not even put our things down before we walked back to the front and checked out. They did refund our money without hesitation. Definitely learned my lesson and need to research much better before booking a hotel.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Cristin

The room was moist, had mold, and bugs. Linens were dirty and smelly.

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Detesha

It was decent.

Leisure Family

6/10

Pleasant

09 Sep 2025

Jill

Almost no lighting in the front parking lot. Low clearance to get to the back. Walls have been poorly patched, cigarette burns in the comforters, had to reattach the drain plate in the sink because it was just setting loose in the bottom of the sink, but otherwise has a clean appearance. Not much lighting. In room coffee maker was missing the pod tray, but staff brought me a new one. TV didn’t work at all. The area was a little sketchy but not really terrible, but definitely need more lighting in the parking lot.
Breakfast was bigger than most cheap hotels and the rooms had queen beds rather than doubles which was why we picked this place. Staff was friendly. Overall, not bad for the price but not great either.

Leisure Family

2/10

Poor

26 Aug 2025

Chris

This place needs pest control bugs everywhere and i wouldnt eat nothing from here

Self

6/10

Pleasant

23 Aug 2025

A

H

6/10

Pleasant

10 Aug 2025

Kevbrion

Great place

No gud breakfast selection

2/10

Poor

27 Jul 2025

Dion

Bad establishment

Leisure Family

6/10

Pleasant

06 Jul 2025

Maria

The building is too old. It needs fixing and new paint. Needs vacuuming the room as well.

Leisure Partner

2/10

Poor

16 Jun 2025

Sherika

Pi

2/10

Poor

01 Jun 2025

Alejandro

Do not stay here. The place is falling apart. There was water in the hallway all week. The shower was broken. There’s suspicious people around the parking lot.

Business

6/10

Pleasant

18 May 2025

Stephanie

Our room has red paint on the floor and on the top of the shower. The pictures didn't do the room justice. Not what i would have spent money on

Leisure Partner

4/10

Poor

11 May 2025

Andrew

Elevators not working,

6/10

Pleasant

11 May 2025

TGE X

It was cool

Leisure Family

6/10

Pleasant

05 May 2025

Dylan

The stay was okay, and the bed was clean and comfortable but the chair was very dirty, and there was a gap under the door to our room where you could see inside. The walls are also very thin and we could hear everything in the room next to ours.

Leisure Partner

2/10

Poor

09 Apr 2025

Aiyana

The hotel was very humid and mucky and when we got to our room there was what looked like mold growing all over the painted wall, where the bed was, where we’d be laying our heads. The cloth chair was damp from the humidity and the leather chair was dirty with random splatters. We were also the 3rd party to complain about their room after checking in. The service wasn’t terrible and they gave us a refund immediately but just not a great experience.

Friends_and_family Friends

2/10

Poor

09 Apr 2025

Matthew

This hotel is not what the pictures online portray it to be and honestly I wanted a refund the moment I walked in, but the dreamville event made everything way more expensive in town

From mold on the walls, to dirty sheets and floors, stains in the bathroom, and burn marks on the chairs. This entire hotel needs a make over. Breakfast was cold every day and I had to constantly get a new key made every time I came back in

Not to mention the parking lot “closes” at 11 so you are unable to be outside your room after 11 because it is an unsafe area from what the manager said

Overall I don’t recommend this hotel to anyone

Leisure Friends

6/10

Pleasant

02 Apr 2025

Christopher

I would do it again

Family

8/10

Excellent

01 Apr 2025

Rocio

Dirty

6/10

Pleasant

14 Mar 2025

Edward

The area is a challenge to be safe, look, watch and be aware of surroundings.

Business_and_leisure Self

4/10

Poor

07 Feb 2025

Jashanda

The pictures do not represent the actual facilities. Also the breakfast was cold and stale. The room appeared clean however outdated for the price.

Business Self

4/10

Poor

05 Feb 2025

Cynthia

Get what you pay for.

When I arrived, no one was at the front desk, I had to wait in the lobby for approximately 10 minutes. An attendant named Jordan came to the desk and he was very nice man. I informed before I made the reservation that I had mobility issues and thankfully my room was on the first floor, I only had to navigate 4 steps. The elevator was out of service. I saw a roach in the dresser on my last night. The bathtub was disgusting, it looked as if someone removed a bathmat that had been stuck there for years. I did not use the bathtub, then the water on hot came out at a very low pressure. I definitely will not be staying at this hotel again.

Friends_and_family Family

4/10

Poor

12 Jan 2025

Timothy

I arrived and the lobby had a bad smell. There was noone at the front desk. I had to call coporate and they were able to find someone to wait on me after 3p minutes. The elevator was dirty and had trash in it and 12 hours later the same trash was still in the elevator . So i checked out 1 day early.icoporate. Finally t

Business Self

10/10

Exceptional

03 Jan 2025

Antonella

Awsome

6/10

Pleasant

31 Dec 2024

John

This is a property trying. I feel like someone bought the place recently, made some upgrades and repairs but is still working on it. The room was clean but at times the elevator and hallways were not crisp. Ok, but not excellent. The room was comfortable. But for example, the shower was really nice, but the bathroom door needs to be replaced. It was patched instead. I believe they are trying but aren’t there ywt

Business_and_leisure Self

2/10

Poor

16 Dec 2024

Brett

Avoid

What a terrible hotel in upkeep and condition. People yelling and loud music from the parking lot. If you have kids stay away

Business

2/10

Poor

06 Dec 2024

Steve

Safety Issues & Dirty

Our room was overlooking the main road. Not a highway but was around 5 lanes in each direction. We could barely hear the TV over the road news and woke up around 5am from the loud mufflers. This hotel is not safe, the doors are propped open, the elevators don't work and the stairs are all outside where anyone can walk in. The safety latch on our door was bent and broken as though someone already had trouble with a break-in. Horrible smell in the halls and stains on the bedding. The only thing separating us from leaving upon arrival was the 4 hr round trip and 8am game in the morning. You get what you pay for! My kid was staying about 20 mins north in a super nice fairfield but it was 220/night.

Partner

4/10

Poor

27 Nov 2024

Melissa

This property is clean, but smells of smoke even though it is a smoke free facility. There are loud people in rooms and hallways. The rooms are not as pictured. So not stay here. We stayed for one night I refused to shower in the shower.

Leisure Family

2/10

Poor

01 Nov 2024

Michelle

This place was not safe. Homeless people,drug addicts, and prostitutes hanging out all around. This hotel should not be on Expedia. I have never stayed in such a dump. Was woke up at 3am by people in the hallway banging walls, cussing, and being loud.

Leisure Partner

2/10

Poor

27 Oct 2024

Jessica

Outdated, very dirty, sheets had other people's hair on it. Room was not ready when I arrived hours after check-in time started.

Leisure Self

4/10

Poor

27 Oct 2024

Verified traveler

We left super early in the morning

We heard people talking in the hallway all night. It looked like the dirt in the hallways was swept against the walls. The rooms looked like fixed up bedrooms and by the time i made it to the room I was afraid to sleep in the bed (afraid we'd get bedbugs or something). I couldn't sleep most the night.

Friends_and_family Family

2/10

Poor

26 Oct 2024

Maria

El ascensor no funciona

Leisure Family

6/10

Pleasant

24 Oct 2024

Verified traveler

It’s not bad but it definitely gives motel vibes

Elevator was skeptical, and I seen roaches in the hall ways, but non in the rooms

Friends_and_family Friends

2/10

Poor

24 Oct 2024

Norman

No shower curtain in the bathroom. Sheets dirty . Ceiling was messed up.

Self

2/10

Poor

20 Oct 2024

leoanrd

The room is not smoke free and three different couples had fights

Family

8/10

Excellent

20 Oct 2024

Stephany

Clean and friendly service

Leisure Family

4/10

Poor

20 Oct 2024

Halie

place was dirty, the elevator barely worked & the stairs were propped open by rags so anyone could get in. room was dirty & things were broken

Leisure Friends

4/10

Poor

20 Oct 2024

Kayla

This property is falsely advertised online. The pictures look nice but aren’t at all what the location looks like. The elevator is on its last leg. Upon entering our room, there was a used bar of soap still in the shower, “complimentary” shampoo and conditioner were empty, and gross around opening of the containers. Duvet/comforter was covered in stains, black, brown, blue, and holes. They threw a sheet over top to cover this fact. Hair dryer was broken, and no Kleenex tissues or trash can in the room.
Breakfast was ok, bagels, activia yogurt, make your own waffle, and cereal. Orange, apple, grape juice and coffee and milk.
The room we were in had a microwave and fridge, the fridge was super loud and also had a used towel sitting on top of it, I assume for a leak or condensation. The coffee pot also had an old used coffee filter in it, so cleanliness clearly isn’t a huge a priority given the way everything has added up. Housekeeping was always seen wandering the halls, blasting music, but only seemed to collect trash from the rooms and restock towels and tp.
I don’t recommend staying here alone.
All doors leading outside were not locked, so anyone could enter without a key card. If not that, then they were propped open with towels at all hours. This feels very unsafe.
The front desk staff are the only positive about this location. They were friendly and helpful, and prompt when we needed assistance, like our key card malfunctioning.

Leisure Family

4/10

Poor

06 Oct 2024

Terra

I guess you get what you pay for.

The elevator doesn't work. The stairs are partially outside. The bathroom wall was peeling off, no towels to shower, the phone doesn't work too call for anything. The guy at the front desk was nice but didn't understand English very well.

Partner

2/10

Poor

30 Sep 2024

Emir

The worst hotel a visit in my life i pay 180 for 2 nights. I should get 1 king size bed but they didn’t have any king size so they give 2 queen bed i was ok but when i got to the room i found out myself was involve in this trash can room the humidity from that room was getting me sick i wake up the next morning early to get my money back but the guy from front desk refuse to give back my money…. But never in my life going back to that place.

2/10

Poor

07 Sep 2024

Carshenia

The elevator wasn't working, key didnt work, no rags,property dirty very loud

Friends_and_family Friends

4/10

Poor

02 Sep 2024

Sherman

They really need to upgrade and make sure they clean up properly behind them bed and the staff was some what mean not to me doe they do have mice I wanted a refund but could not get it because I booked thru 3rd party Ite was somewhat quite doe the bed was clean

Leisure Partner

2/10

Poor

31 Aug 2024

Camilla

Horrible

Issues with car reader to enter the room followed by left over cigarettes in a “non smoking” room. Also never received towels.

2/10

Poor

21 Aug 2024

Makenly Rinaldy

Could spend a night if u had a emergency

2/10

Poor

19 Aug 2024

Jenyfer

This was, without a doubt, the most revolting hotel I've ever stepped foot in. From the moment we arrived, it was clear that cleanliness and basic hygiene were not priorities here. Roaches were openly roaming the hallways, making us feel like we had stepped into a nightmare. The bathroom door in our room had holes in it, with tape poorly slapped over them as a makeshift fix. The bedsheets were stained and looked like they hadn’t been changed in who knows how long.

To make matters worse, the hallways reeked of an unbearable stench that was nauseating. And if that wasn’t enough, we encountered several individuals who seemed to be loitering in the hallways, making us feel unsafe. It’s not an exaggeration to say the place seemed to attract a questionable crowd.

We didn’t even think twice about staying. We left immediately. This place is a complete scam, and the photos they use online are completely misleading. Do yourself a favor and avoid this dump at all costs. I wouldn't wish this experience on my worst enemy.

Leisure Partner

6/10

Pleasant

06 Aug 2024

Kip

Overall unkept and no very well maintained.

2/10

Poor

03 Aug 2024

Jesseca

Please stay literally anywhere else. I am not high maintenance at all. Typically I just sleep in the room and that’s it so I’m not worried about a lot of amenities but this place is awful. Absolutely filthy. Front desk staff gave away my room so I had to take a room with double beds instead of the king I paid for. Then they REQUIRED me to inspect the room first. I was so confused and he said “we don’t give refunds so here is the key, go make sure the room is clean enough for you”. Like. What? Isn’t the room clean? It was so strange. So I had to go all the way to the room and look at it and then come all the way back to check in. Incredibly loud and noisy. Hallways were filthy and trash everywhere. If it hadn’t been so late and we had been traveling all day, we would have left. Instead we just slept for a few hours then checked out asap in the morning. Seriously. Stay. Somewhere. Else. NOTHING like the photos!

Leisure Partner

2/10

Poor

29 Jul 2024

James

Alot of.people walking around the parking lot. The smell of Marijuana. The room next to us fought loudly starting at 6:30 AM and went on until we left at 9:00 cause we couldnt sleep and nothing was done to stop it. We called the front desk after being woke up to yelling and throwing of things at 6:30 and never handled. Would never recommend this location and me and the wife will never stay again.

Leisure Family

6/10

Pleasant

28 Jul 2024

Verified traveler

Good enough for one night.

Service was nice, but not the best. Elevator was down, and stairs was sketch. The front parking lot was fine to park in (not the best), but the back is NOT somewhere you want to park. Very sketchy and lots of people standing around. Room was clean enough for one night, but the lights in our room did not work

Partner

4/10

Poor

28 Jul 2024

Schyler

This property was sketchy!

Leisure Self

4/10

Poor

26 Jul 2024

oscar

Breakfast limited. Hallways dirty

Business Self

2/10

Poor

21 Jul 2024

Kris

Elevator broken. Building smells like mold and sewer.

4/10

Poor

11 Jul 2024

Verified traveler

Looked ok online

The location isn’t great, both the room and anywhere we went in the hotel were filthy. Staff checking us in and any staff we saw thereafter were very rude and unwelcoming. We decided to just leave and not stay the night in these conditions.

Friends_and_family Friends

6/10

Pleasant

29 Jun 2024

Christina

it was nice overall. I went alone and enjoy breakfast

Business Self

6/10

Pleasant

29 Jun 2024

Christina

I did not like the people next to me. They were too loud. It was not in the best area as well. I am single female and sometimes felt unsafe going out side.

Business Self

2/10

Poor

20 Jun 2024

RICARDO

There was a RAT in the room. Unprofessional staff. Avoid at all costs.

Business Partner