Name: Best Western Plus Edison Inn
Address: 1595 Mechanical Boulevard, Garner, 27529, US

2/10

Poor

11 Jul 2026

Luke

I’m curious as to what the plus stands for.. is it plus a dirty wash cloth on your shower rack? Is it plus a coffee maker that doesn’t work? Is it plus a cigarette smell even though it’s non smoking? At this price point we did not expect to get a $60 motel experience.

Partner

10/10

Exceptional

24 Jun 2026

Claudine

The property was in excellent shape meaning to be an Older property. It was very clean. The staff was extraordinary. I was very impressed.

Family

10/10

Exceptional

22 Jun 2026

NIGUEL

Great , helpful staff, clean room, nice hot breakfast on Saturday. Bed sleeps great

Self

4/10

Poor

07 Jun 2026

Laura

Our room had curtains that we could not close because they were ripped. We had to use a hanger to keep them close because people could see right into our room. We prepaid for the room and then was charged again when we got there and are still awaiting a refund. The woman at the desk, unfortunately did not know how to correct it and it appears that the manager that came by did not either because the amount is still not returned to me, although the $35 incidental fee has been refunded.

Partner

10/10

Exceptional

06 Jun 2026

Diane

This location was perfect for a visit to Raleigh. Not far from any place we wanted to go. Close to IHOP, Walmart. Staff was friendly and helpful. Hot breakfast needed a daily variety, but overall we liked this hotel. Clean.

Partner

2/10

Poor

11 May 2026

Trey

The front desk could speak new English. I paid $170 for the room. They said it was a $35 incidental fee that would be held my credit card. I get there. They charge me 170+ another $125 for incidental fee. Room smell like they have not been cleaned out in years just old, moldy, smelly, terrible place advise do not stay there

Partner

6/10

Pleasant

10 May 2026

jessica

Property is pretty old. Staff was very friendly and kind. The room smelled like sewer. The air unit made a terrible sound. Propwrty needs some TLC.

Family_with_children

10/10

Exceptional

07 May 2026

Deborah

The room was very quiet and comfortable. Bedding was soft and comfy, air temp was great, ac unit was quiet, breakfast was very good, with a broad offering of treats and proteins. The staff was very friendly, energetic and helpful. I enjoyed my stay very much.

Self

8/10

Excellent

01 May 2026

Edward

Clean. Nice staff

6/10

Pleasant

29 Apr 2026

GILLIAN

The room was clean, had all needed amenities. Basic though just what was needed nothing extra.

Friends

2/10

Poor

21 Apr 2026

Gina

I tried to get a refund from hotel because it reeked of weed smell but they said I could not get refund so I had to deal with the crap. The 2nd member of my party got sick over the smell. Hotels.com should be ashamed of that property.

Partner

4/10

Poor

12 Apr 2026

Kendall

Absolutely awful!!! My window was not attached if you touched it , it would fall in. We were on ground level and people were standing by the cars a couple feet from our window constantly. I was then told maintenance left so there wasn’t anything we could do and the hotel had no vacancy. The curtains did not move the tracks were short so the only closing curtains were sheer. I had to use a hair clip to pull the outside curtains shut for privacy. Gym wasn’t open, computers weren’t accessible … and I hen we returned to our room the second night there was a pocket knife on the floor beside our bed. The reviews are very misleading as I only booked this because of the 8.2 rating !!!!

6/10

Pleasant

11 Apr 2026

Tierra

The AC work well.. the furniture a little outdated. The bathroom was tiny and had no fan. Overall not bad but not great.

10/10

Exceptional

17 Mar 2026

Amelia

Front desk staff was very welcoming and friendly, bed was comfortable and room was clean! Decent breakfast options as well.

6/10

Pleasant

02 Mar 2026

Eileen

Clean but well used. we stayed 1 night. room was clean. hotel was convenient to downtown Raleigh. Breakfast was ok but coffee was horrible.

Partner

8/10

Excellent

02 Mar 2026

RAFI

room was clean and staff was courteous

8/10

Excellent

01 Mar 2026

Joseph

Staff was eager too help in any way.

6/10

Pleasant

24 Feb 2026

Michelle

The staff was courteous but the room could be updated.

6/10

Pleasant

22 Feb 2026

Carmen

The room was acceptable, except for some low water pressure in the shower, and the toilet was a little unstable. The fitness room was out of order. Breakfast was satisfactory, the staff was courteous. They have a strict no smoking policy which we appreciated.

Family

2/10

Poor

21 Feb 2026

Traci

Someone was outside in their car playing music off and on from 10pm until 3am . What time they wasn’t playing music they was outside talking loud and slamming their door inside of the hotel sounded like someone beside of us.. so NO I didn’t enjoy my stay!! Will not stay here no more…

Business Family

10/10

Exceptional

05 Feb 2026

Ian

Very clean

Business_and_leisure

10/10

Exceptional

04 Feb 2026

Ian

Staff is great! The woman at the front desk is good at her job, very respectful and helpful. Very quiet living space and cleanliness.

Business_and_leisure Partner

2/10

Poor

31 Jan 2026

Dylan

Too

8/10

Excellent

27 Jan 2026

Melvin

Okay

Business

10/10

Exceptional

13 Jan 2026

Jesseca

The front desk staff was great they were all so kind!

Leisure Family

2/10

Poor

27 Dec 2025

Immer

It wasn't the room I was expecting.

8/10

Excellent

19 Dec 2025

Benjamin

Room was clean. The staff was great!

8/10

Excellent

09 Dec 2025

Kerry

Pretty average

8/10

Excellent

07 Dec 2025

Jalen

Clean room and helpful staff

Leisure Partner

10/10

Exceptional

04 Dec 2025

Ronald

Great staff!

6/10

Pleasant

03 Dec 2025

James

The internet was down the entire time

10/10

Exceptional

30 Nov 2025

Verified traveler

Hotel was very clean and staff was super friendly! The breakfast was super yummy as well!

Friends_and_family Family

4/10

Poor

21 Nov 2025

R. JEFF

The room and the overall decor/maintenace of the place was pretty bad. Front desk staff was rude on checkin and hiding every other time. Ive seen convenience stores that were more welcoming. Honestly, I stay at a fair number of hotels, sometimes I try to save money but this one was not worth it. They must get robbed alot or something ghetto cause that was the entire vibe of the place...not warm or welcoming...like overflow from a county jail.

Leisure Partner

2/10

Poor

16 Nov 2025

SRP

1st room the shower head did not work, once we move our room we went to sleep and after waking up we found not one but two roaches on their backs by the window…. GROSS also found black mold looking areas in the bathroom in the corners.. definitely washing everything I brought

I understand it is not the most expensive hotel around but did not enjoy spending my one night here.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Bindumadhavi

It’s a convenient place for my situation. Clean and breakfast is decent too. I go there everytime I visit Raleigh.

Business Family

8/10

Excellent

11 Nov 2025

Gretchen

Very pleasant staff

10/10

Exceptional

10 Nov 2025

Gregory

Yes

4/10

Poor

31 Oct 2025

Weiping

The air conditioning do not work. It did not work well after asked for repair. I can not sleep well in the cold night.
The fitness room was closed, not open.

Business Self

4/10

Poor

29 Oct 2025

Roger

We had roaches in our room

Friends_and_family Family

8/10

Excellent

28 Oct 2025

marquita

I stayed overnight, the staff was pleasant, clean room, comfy bed & shower water was hot. I would stay again

Leisure Family

8/10

Excellent

27 Oct 2025

Petrina

The breakfast was decent.The bagels were hard that’s the only thing I didn’t like. Staff was friendly, nice atmosphere and very clean. The back of the remote to the tv in the room with the king size bed was missing but other than that a great experience. It took me awhile to figure out how to get the shower on. You must pull the part down where the water comes out to get the shower on. Very new and interesting to me! Would stay again if I ever visit Raleigh again!

Leisure Family

10/10

Exceptional

26 Oct 2025

Chris

I was very surprised of how clean everything was giving it an older hotel . From when you walk in to the room . The bed were nice and firm and the sheets smelled like roses. Great upkeep of the property I know it isn’t easy sometimes as I work at a hotel my self!!

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Kimberly

Great place

Front desk staff were the best!! Room was clean and the bed was comfy. Would definitely stay again!!

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Hunter

Good breakfast. Fitness room was closed.

10/10

Exceptional

25 Oct 2025

Karen

Hotel room could use an update. The room was clean and staff friendly and helpful.

Leisure Family

6/10

Pleasant

24 Oct 2025

Thea G

My bathroom needed a bit more cleaning and def needed an update. Saw a cockroach in bathroom. Coffee pot was dirty and not cleaned after last occupants use. Pod was still in there. The staff were WONDERFUL tho!!!

Leisure Family

6/10

Pleasant

24 Oct 2025

Kyle E

I wanted soo bad to give a good review. Let me start by saying the staff were WONDERFUL. Welcoming. Helpful.l and Friendly…. All stars! My room, #205 was not good. Bathroom def needs better cleaning and prob a bit more upkeep. Saw a cockroach the last day there. And the coffee pot was dirty & still had coffee pod with grinds left. Driving to the property was a little sketchy as well. Roads were terrible.

Leisure Family

4/10

Poor

24 Oct 2025

Stephanie

The beds were terrible & bathroom dirty, I didn't even want to shower

Leisure Family

6/10

Pleasant

20 Oct 2025

Michelle

You get what you pay for. The staff was lovely! It felt safe and for the most part clean

Leisure Friends

8/10

Excellent

13 Oct 2025

James

Courteous staff, excellent breakfast selection, easy to get to downtown area.

Leisure Self

10/10

Exceptional

08 Oct 2025

jeanette

The hotel is simple but very clean and comfortable to sleep. The breakfast is very good with plenty to choose and Adela was a very humble and gave the extra mile at service.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Rene

Check in was much appreciated. We requested a king bed and she went out of her way to get the king room on first floor prepared for us. We are an elderly couple and I appreciate we had easy access to door to our car and back to our room.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Desiree

Friendly staff!

8/10

Excellent

03 Oct 2025

Donna

Hotel needs updating. New carpet. Matte in bath tub.

Friends_and_family Friends

8/10

Excellent

29 Sep 2025

Kara

The front desk had only one lady that seemed to be expected to do everything. The front entrance had an overwhelming smell of eggs.

Leisure Family

6/10

Pleasant

26 Sep 2025

LUKE

Gym was advertised, but it was out of service..

Business Self

4/10

Poor

26 Sep 2025

Helen

Air conditioning worked, but was very noisy, as it turned on and off. Curtains were torn. Sink had no stopper and drained poorly.

Partner

10/10

Exceptional

24 Sep 2025

Joseph

Very clean room. Air conditioning worked very well. Very comfortable room with clean bathroom and super shower. Sink worked very well too. We were very pleased with everything about the hotel and staff and room.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

James

Clean, convenient, relatively good value.

Leisure Self

10/10

Exceptional

14 Sep 2025

Ann

Clean Room. Staff were nice. Perfect location to the Concert.

8/10

Excellent

05 Sep 2025

Lindsey

Price was good. Beds and pillows were actually great. Didn't wake up in time for breakfast so can't speak on that. The staff was sooooo friendly. Nothing was in walking distance so I took Lyft. But for the price, it exceeded my expectations. No noise or sketchy people hanging around.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Jesse

Unexpected delight

I rented this room for my son and his spouse upon the previous reviews recommendations. I could not have been more pleased with the outcome. My son gloated on how nice and helpful the staff were as well as the cleanliness and comfort of their room. We travel quite a bit and it is always a joy to be able to stay in memorable places and be able to relax. Thank you!

Partner

10/10

Exceptional

01 Sep 2025

Charles

I liked the attentiveness of the staff and the room was clean

Business_and_leisure Self

4/10

Poor

22 Aug 2025

Alicia

I was disappointed about this being a Best Western Plus hotel. It was not the Plus standard. My room was kind of dirty and unkept with scuff marks on the walls, patchwork not done well on the walls and handles not clean. I would’ve asked for another room however it was late and the bed in bathroom appeared to be clean enough for the night. The bed was kind of hard to sleep on as well.

Leisure

2/10

Poor

09 Aug 2025

Hyon Yong

In spite of non smoking room, the smell of cigarettes was too strong

6/10

Pleasant

04 Aug 2025

Mandy

The staff was nice and breakfast was very good. Unfortunately the first room I was in had a terrible smell. Then i realized there was mold on the walls and ceiling. When I went to the desk to tell them, the staff member said the previous people had an issue with water. Then she moved me to a newer remodeled room. It was fine, but the TV had been unhooked so I had to go back down and have them come hook everything back up. Apparently some rooms are updated, but some aren't. I am not sure why they wouldn't put guests in the updated rooms first. Its obvious that it is an older property. I was only there one night for work. It was just a very frustrating experience.

Business Self

6/10

Pleasant

30 Jul 2025

patricia

The refrigerator doesn't work well, it leaks water and it's dangerous to get up at night and fall because the floor is wet.

Business Partner

10/10

Exceptional

27 Jul 2025

Robin

The rooms where clean and spacious....usually they have a faint smell nut no super clean!

Business Family_with_children

4/10

Poor

17 Jul 2025

Denny

the a/c unit was something very old and very noisy. The furniture was old and outdate. The bed springs squeeded everytime you moved on it. I would NEVER refer this place to anyone. Bad mark on expedia

8/10

Excellent

03 Jul 2025

Hidetoshi

Quiet and clean

2/10

Poor

23 Jun 2025

Hayden

Very Disappointed

We arrived late in the evening, rang the bell to enter the hotel and nobody let us in for about 15 minutes. Upon getting to our floor all we could smell was cigarettes and mildew. As soon as we got to our room and turned the bathroom light on, roaches scattered - one went into a crack between the doorway and floor. The toilet seat was very loose and the shower wouldn't shut off unless you messed with it for a few minutes. The rugs in our room had cigarette burns ( I am pretty sure I chose non smoking - or that the hotel was supposed to be smoke free as I had children with me. The breakfast was the best part of our stay. The kids loved the waffle station and the sausages.

Business

4/10

Poor

23 Jun 2025

KINA

I drove past the location multiple times before realizing the exterior sign was not lit. After checking in, staff was pleasant and helpful during check-in and let me know about any extra charges. The room was skillfully photgraphed becasue the same aura wasn't presented. Bathroom had pubic hair in the tub and on the floor. Maybe it was an oversight. The evening staff was helpful after i needed plastic utensils during an evening rush.

The staff deserves a nicer place to work.

10/10

Exceptional

21 Jun 2025

Moses

Peacefully secured

Business_and_leisure

6/10

Pleasant

08 Jun 2025

Sharon

My bed made noises every time I moved. A poor patch job in the bathroom — not sanded or painted. The floor was sticky and dirty. The bottom of my feet were dirty.
The front desk personnel were very friendly.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Verified traveler

Excellent experience start to finish!

Friends_and_family Friends

6/10

Pleasant

18 May 2025

Tallis

Hallway carpet was dirty, like it hadn't been vacuumed. Rooms were ok; acceptable but not what you'd call really clean- peeling wallpaoer, ect. The solid surface was ws nice, and that was clean. Not a fan of the high, counter top sinks. They are way too tall for us shortee folks, and wayer pressure was a trickle.

Business_and_leisure Self

4/10

Poor

18 May 2025

Verified traveler

Nice people, sub-standard room

Called in advance and asked for top floor. Was told it was set. Arrived and was given lower floor. Waited for a top floor room to be available. In the room, there was no phone. They brought one and set it up but it did not work. The jack was not “hot”. Tried to take a shower but there was no hot water. Waited about 10 minutes and it finally got almost warm. The staff said it would be addressed and I did get hot water intermittently. The people were all very nice but I the room was not in good condition.

Self

8/10

Excellent

13 May 2025

Joshua

Nice hotel for the money. A little old in some ways, but you can tell they have done some updates. I prefer carpet in the rooms, but they have plank flooring in them (or something of that sort). Stayed there twice now and the people working seemed nice in both experiences.

Leisure Partner

10/10

Exceptional

11 May 2025

Lou

All good

Leisure Family

2/10

Poor

10 May 2025

Verified traveler

Dated & Dirty

The staff were friendly. The hotel was dated and dirty. Stains all over the walls. Peeling wallpaper in the bathroom. Sticky residue on floors. Absolutely disgusting. Motel quality. I couldn’t imagine sleeping there.

Friends_and_family Family

6/10

Pleasant

06 May 2025

Mark

Staff was very polite and helpful.
Carpet, fixtures, furnishings need updating.

Leisure Partner

10/10

Exceptional

01 May 2025

Misty

Coffee is important.

It was easy check in and room was nice.
My complaint is the morning coffee. It’s one of those machine that adds water to instant coffee. Gas stations have better coffee. Also no half and half was offered on those Coffee Mate flavored creamers, which is disgusting, and full of chemicals. Why can’t we go back to traditional coffee and cream? I could walk across the street to the BP and get better coffee. I know this seems petty, but I may not choose BW in future because coffee is inportant.

Business

2/10

Poor

27 Apr 2025

Verified traveler

Not great

Killed a cockroach on the floor. General cleanliness just wasn’t great.

Business

2/10

Poor

24 Apr 2025

Jennifer

We had a last minute change if plans. Called the hotel asking to move the reservation until tomorrow and was told no.

Leisure Family

2/10

Poor

19 Apr 2025

Verified traveler

A run down dump

A very run down hotel. The window fell in right before bedtime!

4/10

Poor

18 Apr 2025

Daniel

The property cleanliness was not upto the mark. There were cockroaches roaming in the room which was quite disgusting.

Business Self

6/10

Pleasant

14 Apr 2025

Jessica

Old pipes made the whole room smell terrible after using the toilet

Leisure Partner

8/10

Excellent

13 Apr 2025

carlos

The plumbing in my bathroom was noisy.

Business Self

10/10

Exceptional

08 Apr 2025

rochelle a.

I had one of the newly renovated rooms and I was very happy with it... will stay again as long as the rest of the facility is updated didn't get a chance to do the breakfast.

Friends_and_family Friends

8/10

Excellent

07 Apr 2025

Teeka T

We enjoyed our stay. Room was clean and spacious. Location was very convenient. Staff was friendly. My only complaint is not being able to stay pay for a half day or late checkout. Our flight got delayed and we were told that is not an option unfortunately.

Partner

6/10

Pleasant

04 Apr 2025

Doretta

Our phone in the room was not connected

Leisure Family

8/10

Excellent

23 Mar 2025

MATTHEW

Place is your basic hotel. Nice and clean enough. Very friendly front desk. Location is the only problem. Not much around, especially within walking distance.

8/10

Excellent

23 Mar 2025

Shawana

Good for my night in town

Good for the price & I only needed it for 1 night. Breakfast was satisfying. In my room 133, the water pressure in the shower was very weak. The refrigerator made some loud noise & kept waking me up. Other than that, it serve its purpose.

Friends_and_family Friends

8/10

Excellent

15 Mar 2025

Shelly

Large gap in the door.

10/10

Exceptional

12 Mar 2025

April

It was clean, had a good breakfast, and staff was great

Business_and_leisure Family

4/10

Poor

05 Mar 2025

Clarissa

Trash in room had not been emptied sink was dirty with used soap. We checked in after midnight needing the room only for the one night as we were passing through traveling at the time I was tired to make a big deal of it.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Josh

Staff were very kind. Hotel itself was sufficient for our needs.

Leisure Family_with_children

8/10

Excellent

23 Feb 2025

Marissa

The woman who checked us in was incredibly friendly. The room/main areas could have been a little cleaner and the toilet was noisy after flushing it as well as the sporadically loud heater. Not updated but did not expect it to be. Overall the stay was fine. I'd go back.

Friends_and_family Family

2/10

Poor

07 Feb 2025

JAMES

We were not able to stay due to the facility did not have any water. We had to find rooms somewhere else.

10/10

Exceptional

27 Jan 2025

Robert

My stay was very good. The room was clean and spacious. I stayed for a week and will gladly stay again

Business_and_leisure Self