Name: MainStay Suites Raleigh - Cary
Address: 1020 Buck Jones Road, Raleigh, 27606, US

6/10

Pleasant

03 Aug 2026

Jennifer

Carpet was soaked around the ac.

2/10

Poor

31 Jul 2026

Kathleen

Whoever cleansed this room needs to be fired the side of the bedding skirt, the comforter on the bed the walls and the smell of the room was awful. The only thing that was clean was the bathroom.

8/10

Excellent

30 Jul 2026

Dana

The staff was amazing. The room was not as clean as I would’ve liked. The beds were very clean and the sheets smelled clean but there was a dirty wash cloth left over the shower, a used bar of soap and in general the room was not cleaned very well. We were in town for an event and literally just slept and left the next morning, overall it served its purpose.

6/10

Pleasant

29 Jul 2026

Deloria

The proximity to our event was great. Overall cleanliness was barely okay. Carpets were stained and not vacuumed well. Bathroom floors were not cleaned well either. Microwave handle was broken and the hair dryer didn’t work. Room had a musty smell.
From a notice on the elevators, it appears this might be a weekly or nightly rental at times with the people asked to leave for the busy weekend events in the area.

6/10

Pleasant

26 Jul 2026

Kay

Vending machine did not work and they will not refund any money put in, or assist with what was bought.

Trash can in our room had not been changed during housekeeping and previous guest’s discarded food was still in the trash can when we got there.

Shower stopper was completely removed and sitting atop the shower and bolt hanging out on the floor.

Bathroom drain was clogged up getting there and never drained during our stay.

2/10

Poor

24 Jul 2026

Telly

The staff was nice enough. However, their friendliness doesn’t make up for this place being a DUMP. Stay away.

6/10

Pleasant

24 Jul 2026

Jack

Had a musty odor and the carpet needs ripped out

4/10

Poor

24 Jul 2026

Amber

First room handle broke on toilet. Next room smelled terrible, carpet was so gross my socks were black after a couple minutes, burn holes in chair, lights broke in bathroom, one pillow case was yellow, the rooms are not very clean. I felt dirty and I’m the least picky person I know

6/10

Pleasant

19 Jul 2026

Erin

The front desk was SO nice and made us feel welcome, but the hotel needs updates.

Family_with_children

4/10

Poor

18 Jul 2026

Ira

Hair on my comforter, no soap the shower pressure was very week I was so uncomfortable

Business Self

6/10

Pleasant

11 Jul 2026

Rebecca

Room was clean. Not really a suite. Only two chairs, no dishes or pans or even silverware. And, even though it states full breakfast- they gave us a slip when we checked in the said no breakfast. A good place to pull off the highway and sleep. Without gps, we would have NEVER found it in the dark. The was no signage

Partner

10/10

Exceptional

10 Jul 2026

Antoinette

Clean room and friendly staff

Family_with_children

2/10

Poor

06 Jul 2026

Coleman

No commrnt

8/10

Excellent

05 Jul 2026

Kenneth

This place is long in the tooth, but the rates reflect that. The beds are still comfortable, the kitchens work. Just bring the stuff you know you'll need and you will be fine. The staff is friendly and the long term guests are pleasant as well.

Self

4/10

Poor

04 Jul 2026

Asma

I couldn’t sleep with all cockroaches over my head

Partner

6/10

Pleasant

30 Jun 2026

beth

The bed was very uncomfortable and squeaked every time you moved. The bathroom sink was partially off the wall and the toilet was very sluggish.

Partner

2/10

Poor

12 Jun 2026

Nicole

Travelers Beware!!! I booked a room with two double beds through my Expedia app. The property gave me a room with one (single) bed and a couch that was so filthy and full of brown stains my dog would not sleep on it. The pictures of the rooms on the internet are not actually what the rooms look like. I told the man at the front I booked a room with double beds. He claimed that was the last room available. I told him since they did not deliver on the correct room I booked there would be no other choice but to cancel my reservation and I wanted a refund. The Expedia associate also got the managers email and told mainstays to refund my money. So the next day when the manager got back instead of refunding me, she debited more money from my account!! Yet mainstays still does not believe they are in the wrong even telling Expedia they offered me another room, which is a lie. Not only is this property (employees) dishonest, it is very nasty! There were roaches crawling all over the ground and walls of the entrance. Do not waste your time and money on this property!!!

Family

2/10

Poor

09 Jun 2026

CATRINA

Very unsanitary!! Left over food in the freezer, dirty dishes were in the dishwasher, used box of tissue in the bathroom, molded shower curtain and, pubic hairs in the shower!!!!

Partner

10/10

Exceptional

08 Jun 2026

Lisa

We booked this last minute and honestly didn't think it was going to be that great. I was totally surprised. Hotel was in good condition, clean and the staff were very friendly. It wasn't on a main road so it was quiet. Definitely would stay there again.

Family

4/10

Poor

02 Jun 2026

Melissa

The room was smell awful. There was food in the corner behind the door. There was black stuff in the corner of the bathroom floor. It had bugs

Partner

8/10

Excellent

31 May 2026

Kenneth

Room was clean.

2/10

Poor

24 May 2026

MATTHEW

It was so bad. Not clean, first room out of 3 they gave me someone else's room and walking them

Friends_and_family Family

2/10

Poor

17 May 2026

MARIA

Hotel que le falta mucho mantenimiento y el servicio muy mal

Partner

2/10

Poor

12 May 2026

Hershel

Bad smell and dirty. Front desk was nice, but couldn’t help. Tried to contact manager, but couldn’t.

Self

6/10

Pleasant

12 May 2026

JENNIFER A

Our sheets were stained, they were clean just dark stains on white sheets. We had to get new towels everyday, we only stayed here for 3 days so not long term

Business

10/10

Exceptional

10 May 2026

Melody

We enjoyed our stay very much
The staff was very helpful and friendly
The hotel’s location was awesome
We would definitely recommend staying here

Partner

10/10

Exceptional

07 May 2026

Kenneth

Room was clean bedwas comfortable. Cook top worked. Big refrigerator.

Self

10/10

Exceptional

05 May 2026

Patricia

Great staff. Nice room

6/10

Pleasant

01 May 2026

Julie

The location was a little hard to find but the staff was super friendly and helpful. Our room could have used a little better cleaning. Looked like there were coffee stains on the floor of the kitchen, and there were food/drink items left in the refrigerator. The upper lock was cracked on the door, so not sure how well it would have held up if someone tried to break into our room, but unfortunately we did not notice until very late in the evening with an already sleeping child.

6/10

Pleasant

26 Apr 2026

GREGORY

Wasn’t expecting much based on the price but the staff was very helpful. If you are staying on a budget, this place fits the bill

Self

8/10

Excellent

20 Apr 2026

Kenneth

Friendly staff, the kitchens and air conditioning work. Decent bed.

4/10

Poor

18 Apr 2026

Catherine

This property needed a major cleaning and update. There was rarely anyone at the front desk so did not feel very secure. Add the fact that our toilet's water was HOT and legit heated the toilet and the entire bathroom and it was just an interesting experience. Would NOT book again. You get what you pay for here.

Family

10/10

Exceptional

15 Apr 2026

Melissa

Staff was very well knowledgeable , pleasant and respectful to work with will stay there when visiting my hometown again
Mrs Melissa Futrell

Family

4/10

Poor

12 Apr 2026

Michael

The dish washer had standing water with mold and had a foul smell.

Friends

4/10

Poor

12 Apr 2026

Lorena

My door was broken I didn’t feel safe at all could barely get into or out of the room with out fighting the door

Friends_and_family Friends

2/10

Poor

12 Apr 2026

Gabrielle

There were multiple problems with my room. I have pictures to prove everything. I did not go to the front about anything because when I checked in they were telling another customer all rooms were filled and I knew they would not be able to switch me to a better room and I did not have time to book at a different hotel. When I walked in the room it smelled. After inspection I think it was the chair near the window. The floor at the kitchen was so sticky my shoes were sticking to it. I had to “mop” it with a towel and it obviously hadn’t been mopped in a while. There was sticky stuff on door knobs, walls, fridge, bathroom cabinet. There was a large cockroach I had to kill near AC unit. Another small one in the bathroom. The bathroom sink wouldn’t drain. The bathroom floor nasty and hadn’t been mopped. The pillows were all half the size of a normal pillow. The AC was not working properly and wouldn’t regulate the temperature. None of these things are acceptable and if I had a different option on not staying there I would have.

2/10

Poor

09 Apr 2026

Rahul

This was the most disgusting stay we ever had!
The sink and toilet was clogged for the entire stay and the front desk gave me the plunger to do it myself while the room service was supposed to do it! There was a live cockroach on the AC unit. The whole room was stinking with a funny smell like poop especially in kitchen area. Our room was 105. The wall behind the comod had dried poop splattered on the wall. The shower head was rusted. We were very disappointed with the stay. Expedia.com you need to visit property before giving them ratings!

Family_with_children

2/10

Poor

08 Apr 2026

Tatiana

You get what you pay for

8/10

Excellent

05 Apr 2026

Kenneth

Air conditioning worked well. Microwave, cook top, and disposal worked.

Self

2/10

Poor

03 Apr 2026

Kirk

Absolutely terrible hotel. No breakfast, no coffee, and watch them because they will charge your credit card on file for no reason.

Self

4/10

Poor

02 Apr 2026

kieara

Sheets were dirty

Partner

10/10

Exceptional

02 Apr 2026

Anthony

Room was to small yet it was clean.

4/10

Poor

30 Mar 2026

David

Avoid this property. If you’re considering staying here be prepared for a subpar experience.

4/10

Poor

29 Mar 2026

Michelle

AC did not work, room was 82 degrees most of our stay. Room was basic and clean, but most fixtures were old. There was never a person at the front desk. Will not stay here again.

2/10

Poor

29 Mar 2026

Nichole

Between our group, we had 4 rooms. Here are the following issues:
1. Front desk at check in, dude was a jerk.
2. Rooms we booked were NOT the rooms we received. 4 people…we were given 1 bed. He would not fix it.
3. Asked for extra pillows and blankets to try and make the 1 bed situation work, he told us no. “Make your own” is what we were told with towels.
4. Toilet wouldn’t flush in one room.
5. All rooms were dirty.
6. Air in one room didn’t work. It was 86 degrees and wouldn’t cool.
7. Shower didn’t stay hot. Would go hot and cold for the entire duration of shower.

Business Friends

8/10

Excellent

29 Mar 2026

Manny

Solid room but I'm not thrilled with the no cleaning the room policy unless you're there for more than a week

Self

6/10

Pleasant

27 Mar 2026

Windye

N/A

10/10

Exceptional

24 Mar 2026

Michelle

Clean room very spacious for a solo traveler

Self

6/10

Pleasant

24 Mar 2026

monique

The bed mattress was too hard. Very safe environment.

Self

2/10

Poor

23 Mar 2026

Lakiesa

Book here for a night for the concert and couldn’t use the kitchen area at all. The dishwasher was molded and had dishes left in there forever. The smell was horrible. The kitchen rags was all stained. They not wiping down the counters. Where the trash sits all the stuff thrown in the trash is right beside the cabinet. This is a nice building but who ever is cleaning some of these rooms needs training

Friends_and_family Family

2/10

Poor

23 Mar 2026

Lafayette

Never again I wouldn't stay there!!

Self

4/10

Poor

23 Mar 2026

Manny

TV in the room didn't work as the cable in the back was broken

Self

10/10

Exceptional

22 Mar 2026

Leander

I had a good experience. The staff was friendly and professional and my room was nice and clean

Self

10/10

Exceptional

22 Mar 2026

kimberly

Loved it

Partner

6/10

Pleasant

18 Mar 2026

Morgan

Waited 20 mins at front desk to get checked in cause there was no staff; there was no breakfast during breakfast hours; room smelled musty and the water smelled like eggs; bathroom floor was dirty behind the door like someone threw up in the floor; walls were paper thin was woken up at 5am to someone above us banging like rabbits

Friends

4/10

Poor

17 Mar 2026

Bill

Wall very dirty (fluid stains) paint falling off ceiling) carpet not vacuumed etc. Place had an odor. Not very good experience

Self

6/10

Pleasant

15 Mar 2026

Eric

Location was good but walls thin and could hear other guests in the early morning before I was ready to get up. Nothing much to write home about

Friends_and_family Family

4/10

Poor

15 Mar 2026

Sarah

It was okay. Our dishwasher was coming out the unit, the people upstairs was loud, and sometimes our toilet wouldn’t flush.

Partner

8/10

Excellent

15 Mar 2026

Kenneth

Very convenient location.

2/10

Poor

06 Mar 2026

Jamie

I did not stay

6/10

Pleasant

05 Mar 2026

Rose

Fine room, but the dishwasher was full and non-functional when we arrived.

8/10

Excellent

04 Mar 2026

Gail

Inside of MainStay was clean, except the coffee pot still had old coffee in it. Outside of motel definitely could be cleaned up.

Friends_and_family Friends

6/10

Pleasant

03 Mar 2026

Grace

This property needs some inside repairs. Our room security lock was broken. Shower head would not work properly and no hot water sometimes. No utensils in the kitchen area. Coffee pot was broken. Needs new mattresses. OLD ONES. elevator was broken. No ice machine . Sorry but we're looking at another place for next year. We've been staying here for 4 yrs, but we will not be back. Location was great for us. We travel for work.

Business Partner

8/10

Excellent

01 Mar 2026

Michael

Room was clean, bed comfy, a/c worked well. Hot water was actually just warm late in the evening but good and hot the next morning. Front desk staff was excellent

Self

2/10

Poor

25 Feb 2026

Tiffany

When I checked in I was enformed the elevator was broken and had been for about 2 weeks. I was placed on the 3rd floor with no assistance in getting all my luggage up several flights of stairs. The room was filthy and smelled of marijuana. The last 3 days of my stay the hot water was out and the hotel was not sure when it would be fixed. I would not recommend to stay at this hotel. Hopefully new management can come in to improve standards.

Self

2/10

Poor

23 Feb 2026

Charles

I called to make sure they had a 1st floor room when I made the reservation, they didn't when we got there and the elevator was out. They refused to refund my money, I'm disabled and have 2 bad knees and can't do stairs.

Partner

8/10

Excellent

13 Feb 2026

Chris

Spacious room good tv clean room...the elevator being out of order for my whole visit was a nuisance however

Friends_and_family Friends

2/10

Poor

30 Jan 2026

Curtis

I stay here every time I visit the Raleigh area and this is the first time I had an awful experience. The room smelled like cigarette smoke, the room was also all slanted so everything felt like you were going to slide. All of the tiles in the bathroom were cracked. In the bathroom I was only given one towel, which was fine since it was a one night stay and my husband didn’t need a shower. Not sure wha happened but the room we were in (324) should not be rented out. By the time we got in after the hockey game I was exhausted as I am disabled and just wanted sleep. I’d hope we were not sat in this room due to having a service dog and I have never been put in a room this awful when the normal woman is there at check in.

6/10

Pleasant

19 Jan 2026

Audrey

there were clothes in one of the drawers that were NOT mine. bathroom had hairs on it from previous guest or guests. coffee maker had filter left in from previous guest and coffee pot was dirty and not cleaned. overall was a very dirty room.

Business

4/10

Poor

11 Jan 2026

Rashawn

The plumbing in the bathroom was not working well, the room smelled bad. It smells like they trying to hide the smell of smoke and stink with bleach

2/10

Poor

10 Jan 2026

Ignacio

The room had a weird smell and my wife got an allergic reaction, probably due to the place being pet friendly. And the lack of cleanliness.

Leisure Partner

2/10

Poor

27 Dec 2025

Cecil

I drove all night. Got there at 2:15am and they locked me out and would not check me in because I didn’t get there before 2am.

Self

2/10

Poor

15 Dec 2025

Blaze

Room was extremely dirty, smelled like pizza for our whole stay, and the room keys stopped working every 12 hours.

Leisure Partner

8/10

Excellent

09 Dec 2025

Hermela

rooms is okay but the people next to me are very loud all night

Business Family

4/10

Poor

07 Dec 2025

Jessica

The rooms need charger ports for USB cables. We couldn't charge our phones after working an event and we were nearly 3 hours from home. Also, the pillows were uncomfortable, as was the mattress. We had to ask for clean sheets because there were stains on the sheets. Then, we ended up having to change the sheets ourselves. Not a big deal, but the stay lacked any comfort. No trash can or conditioner in the bathroom. Again, not a huge issue, but it would have been nice to have those things.

Business

4/10

Poor

04 Dec 2025

Keosha

All and all if you are looking for an area near the Cary area and you do not want to pay Hilton prices and for those people who are looking for a better bang for your buck I would not steer you from this area or this hotel or extended stay should I say but please do not expect for housekeeping to knock on your door on the daily asking if you need room service do not expect a hot breakfast or a continental breakfast do expect to pay with your credit card or debit card cash app Venmo, PayPal or tap to pay is not allowed there is a fee for your animals or your fur babies whichever you would like to call them if you dirty up the towels where they cannot be used again expect to pay a fee for that and for your sheets or blankets accidents happen so you better figure out how to clean it before you leave. Do not expect the room to be fully stopped with the things that you use at home. There is a Walmart down the street along with a Harris Teeter in Lowe’s and target figure it out from there. Do you expect a $45 late fee if you plan to stay longer so my solution to that is book through the third-party only because you will receive better deals and better discounted rates do not expect the rooms to be cleaned clean them yourself for your comfort. Also have a cell phone the room phones do not work so if there is an emergency, I don’t know what you’re gonna do. Check the beds because my son and I had to change rooms due to the mattress literally sinking in literally

Business_and_leisure Family

4/10

Poor

04 Dec 2025

Keosha

The room has a flatscreen TV that since mountain on the wall, it has a spacious work desk, big enough for a laptop, maybe 3 to 4 monitors and a CPU unit if you want one it comes with a two I flat stove burner. It comes with a microwave, a dishwasher and a full refrigerator. It comes with one sitting or reading chair and air conditioning unit that is ran Old school not a central AC unit that is ran on the wall. It has the system for the AC unit to work on the wall, but it does not you have to physically go press the buttons on the AC unit for it to work. There is a nice full mirror inside of the closet where you can store your clothes and ironing board and an iron. If you so choose to use it they say that they come fully stop with the utensils that you need as if you were at your home away from home, but that is not true. In my particular unit I had 2 cups three forks two spoons three of the black plastic spoons that you get from the dollar store one butter knife, a toaster, one frying pan not deep frying pan but flat frying pan and one pot. They have a coffee machine maker small enough to make one cup in the bathroom. There is a full-size tub toilet a nice vanity mirror and the counter space in the bathroom is plenty enough for one person not too so fellas if you come with your lady don’t expect any counter space you’re better off using the work desk for your things. The kitchen area is kind of separated only by the carpet lining so we’re your queen size bed is

Business_and_leisure Family

4/10

Poor

04 Dec 2025

Keosha

I do understand that business is business and it is strictly financial. A part of my business is also traveling to different hotels and providing people with the truth about different hotels in the North Carolina area and what to honestly expect from the hotels past the pictures I am also providing advice to single mothers, single fathers and families who are in transition And showing them the best areas to stay and how to get a bang for your book since times are hard for everyone due to the change in the economy. I tell my daughter always be careful of the people that you entertain or meet because you never know who they work for or what they’re working for the hotel or extended stay is equipped with the following amenities. Please read the next comment for the amenities and the truth about the way they actually look I can say with the amount of money that they’re making with a hotel being priced at $84.99 a night with tax they should be able to find a vendor that could provide people with muffins, bananas, apples, crescent, rolls, something simple just to give back to the people that put into them. Your business is always the people first at the rate that this location is going I don’t foresee it lasting long if changes are not made. i’m not quite sure who the regional manager is of this site but I’m very good at finding out the information that I need when you are staying at these type of establishments make sure you read the fine print cross your T’s and dot your eyes

Business_and_leisure Family

4/10

Poor

04 Dec 2025

Keosha

I would have to say the staff the older gentleman with the gray hair I’m not for sure with his name is, but he was very helpful. Also, the young lady with the dreads or locks was very helpful soft spoken, and very sweet. My issue came in with the young lady that was or is the manager, I guess She seemed to be lacking communication with her staff, the young lady with the red hair seemed to be sweet, but did the bare minimum I would ask for the large trash bags and she will always give me the small ones not big enough to clean anything. I asked her for a broom one night to be able to clean my room or sweeten my room she gave me a broken broom and broken dustpan. She didn’t seem to wanna do anything except for sitting in the chair, which is fine whenever I asked for clean linen, she would always be missing something like the mattress covering or the quilt that came with the blanket because the rooms got very cold. I never exchanged my towels cause I always washed them at their laundry site. So I would rewash my own towels that they provided and occasionally I will go to my trunk and get my own towels that I bought laundry facility a bit pricey 225 will really 250 to wash and dry the Spanish lady that worked at night very sweet never had an issue out of her. The manager not really fond of. She has curly hair. No real communication with her staff. She would tell me oh I’m not gonna charge you to $45 late fee and then till the girl with the red hair oh, she’s charging me either way

Business_and_leisure Family

10/10

Exceptional

01 Dec 2025

Bernadette

Very clean

Partner

4/10

Poor

23 Nov 2025

Jessica

The room was extremely dirty , and told the front desk unfortunately since it was the weekend they had limited availability. I paid in advance so to get the refund and find another spot would have been even more of an inconvenience due to how long refunds take . There were toe nail clippings by sofa , I chased a roach from out from under the bed , and there was balls of dust and left over legos from previous guest from who knows how long ago .
I showed the front desk and they said the exterminator just came - I was advised that someone would come by and clean the room and bring more towels but that never happened and I sent my son to the front desk at a late hour he rang bell and no one came so we just made due with what we had . Very disappointed at our stay -and we’ve stayed here before

Friends_and_family Family

4/10

Poor

23 Nov 2025

Jessica

The room was very very dirty and even when I mentioned to the front staff of toe nail clippings and cockroach that I killed because it scurried out from the bed - I was told that they just had an exterminator come …
The bed was not clean underneath and the walls were dirty as well . I used my key points for the first night and extended stay and the second night is when I noticed everything .

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Katie

The staff was extremely pleasant and friendly.. but the rooms however needed some tlc. They need someone to go in and do a good deep clean in the hotel. The hotel room had an odor that wasn’t pleasant and the rust on the shower head. And the toilet didn’t seem like it wanted to flush.. and they need to change the breakfast option on their website because they do not serve it anymore

8/10

Excellent

20 Nov 2025

Kenneth

Lovely staff. Clean. Kitchen utensils were kind of random. Not the best internet service.

Business Self

10/10

Exceptional

16 Nov 2025

Keosha

Yes

10/10

Exceptional

16 Nov 2025

Shawana

Clean room. Upgrades. Pleasant staff

Leisure Partner

8/10

Excellent

16 Nov 2025

Justin

Rooms are clean and good for a cheaper option

Friends_and_family Friends

2/10

Poor

12 Nov 2025

Cynthia

Room smelled, bugs in room, room was dirty, bedding and shower curtain was dirty and I would like a refund.

Business_and_leisure Family

2/10

Poor

11 Nov 2025

Jacqueline

The room air conditioner didn’t work. Second room smelled like wet dog. Third room smelled like dog. The floors were dirty and food and garbage by the night stand. Keys half worked in the doors.

Business

8/10

Excellent

09 Nov 2025

Angelle

Clean room just older

Leisure Family

2/10

Poor

09 Nov 2025

Jeremy

Dirty room. Nice staff

Leisure Family

2/10

Poor

08 Nov 2025

Stephanie

The building smelled like rotten fish, the sink was stomped up and wouldn’t drain, the shower head was covered in rust or filth, there were stains on the bed covers and sheets

Business Partner

4/10

Poor

21 Oct 2025

ashton

Had roaches killed two IN MY ROOM! shower curtain not clean refrigerator out dated dishwasher dirty the staff was nice but I wouldn’t recommend staying here at all ! 100%truth October 2025

8/10

Excellent

20 Oct 2025

Danielle

There was construction being done so a bit noisy. Checkout at 12pm was a plus.

Leisure Family

4/10

Poor

20 Oct 2025

Melissa

I hate to leave this review because we stayed here in aDec. 2024 and had not one complaint. But this time thefloors weren’t clean. Debris in the corners on the floor. The bed felt like an air mattress. My niece stayed in another room and the bathroom light didn’t work. My microwave was broken so I went to my niece room to heat my sandwich. Not sure if I will book here again.

10/10

Exceptional

19 Oct 2025

Charles

Had to wait 15mins for soneone to check us in....room was not up to par...floors dirty

Partner

2/10

Poor

18 Oct 2025

Isabelle

B

Leisure Partner

2/10

Poor

18 Oct 2025

Kim

The floors were nasty my feet were sliding across the room noisy above me someone entered my room while I was in there I didn’t feel safe or comfortable it had an odor throughout the building will not return back to that hotel again

Leisure Self

2/10

Poor

15 Oct 2025

Nakeva

The heater sounds like a transfer truck running, the refrigerator sounded like it was going to take off running any moment. When the heater turns off it goes boom. The top of the fridge was dirty and it was bugs in the carpet not sure what kind and the sink look like it was going to fall off the wall at any moment.

Friends_and_family Family

2/10

Poor

15 Oct 2025

Talisha

Horrible

Bathroom floor was dirty and the light was so dim that we had to use our cell phones for lighting to shower.
Host at front desk was very unconcerned with my complaint and didn’t try to accommodate me in any way simply told me they would let maintenance know!

Friends_and_family Family