Homewood Suites By Hilton Raleigh/Cary

United States , Raleigh/Durham - NC
Cary, 100 Macalyson Court
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100 reviews shown

10/10

Exceptional

29 Mar 2026

Amanda

Clean room | Staff was friendly | Amenities beyond expectations

Family

10/10

Exceptional

24 Mar 2026

Jose

Great

Partner

4/10

Poor

23 Mar 2026

Nancy

There were many things in the room that were broken or in need of repair. The pillows had no substance to them and the bedroom ceiling from the AC vent outward was covered in dust (or mold).

Partner

10/10

Exceptional

22 Mar 2026

Carol

We had a fantastic experience and would stay again. The breakfast was fresh. Our room was clean and comfortable.

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Alison

The place is kind of dark and the hallways are a bit creepy b/c of that. I could not figure out what time breakfast started or ended. If there was a sign I never saw it. One sign that was really important was taped to the wall with blue tape. I am glad they taped it, but somebody should probably put it back up the correct way. The staff was friendly. Hallways smelled like marijuana one morning. Annoying but I'm not really sure what the hotel can do about it.

Self

10/10

Exceptional

09 Mar 2026

Patricia

The area was safe and surrounded by a plentiful amount of green space.
There was ampleparking until big work trucks and trailers arrived, taking up multiple spots. Late arrivals were forced to park haphazardly.
Breakfast was simple American fare with some healthy options, ie. overnight oats, yogurt, turkey sausage. It was well stocked by the pleasant and poite kitchen staff.

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

David

No parking if coming in as early as 7:00 PM.

4/10

Poor

24 Feb 2026

David

The hotel was under construction and we didn’t feel comfortable inside the room.

Partner

10/10

Exceptional

21 Feb 2026

Cherina

Love both the cleanliness of the room, the right amount of space for a short or longer stay. It's also a perk to have the Lenovo Center nearby.

Business Family_with_children

6/10

Pleasant

21 Feb 2026

Laura

Under renovation. Mistakenly booked an accessible room. Hotel wouldn’t switch us cause we booked thru third party. No furniture in room, not a single chair. No mirror outside of bathroom, wrong shower curtain for accessible shower(not long enough) flood bathroom floor. Needed extra towels. Curtains difficult to close

Partner

6/10

Pleasant

17 Feb 2026

Ariel Jose

Room air conditioner unit was difficult to set. The staff was mixed in terms of gentleness. The breakfast items were exceptionally cooked, although, the menu items supplies were short to satisfy some late arrival guests. The common areas were OK. Located in very nature atmosphere, which is nice for many.

Family

8/10

Excellent

16 Feb 2026

Martin Javier Carrasquillo

Room was perfect. Hotel looks like it was renewed recently. Nice place. Only need to improve breakfast offering.

10/10

Exceptional

14 Feb 2026

Jane

The room was very clean and comfortable.

6/10

Pleasant

10 Feb 2026

Kayla

There was active construction going on in the hotel - workers had to enter our room after we checked in and were resting in bed from a day of travel to change out the TV. We requested new sheets, and were told to collect the sheets ourselves. When we inquired about maid service, they said it was available, but it did not come when requested. Otherwise, hotel was clean and in a good location.

Leisure Friends

4/10

Poor

04 Feb 2026

Pieter

The room stank like is was a smoking room. I asked for a different room but none were available. The whole 2nd floor is being renovated. The free breakfast was low quality. Never staying there again.

Leisure Self

10/10

Exceptional

29 Jan 2026

Tim

Very nice location, and the rooms are being redone. Our room was really nice and clean and very quit. The staff was very nice and friendly. We would recommend this hotel and would stay again.

Business

10/10

Exceptional

25 Jan 2026

Harmony

Room was clean and cozy, the breakfast was wonderful and I love the fancy vibe of the hotel. The staff was also so endearing and helpful, if I ever travel to NC, I’m gonna try and stay here again for sure.

Leisure Self

2/10

Poor

25 Jan 2026

Jeremy

Dirty trashy gross to not recommend it reminded me of a shelter

10/10

Exceptional

04 Jan 2026

Dawn

Great amenities & room size for price

8/10

Excellent

28 Dec 2025

Charles

Breakfast was great! Something I look forward to. Room was clean but it is beginning to show a little age. And this is why they are in the middle of a full renovation! I look forward to visiting again when everything is fresh.

Leisure Self

8/10

Excellent

27 Dec 2025

John

Very clean. Currently under renovation. Something have been update but some are still waiting. Very nice comcept and beautiful surrounding landscaping. Helpful staff.

2/10

Poor

21 Dec 2025

Mitch

We did not even stay at this hotel and it didn’t match Expedia review at all. When I tried to talk to Expedia the next day I spent 2 hours trying to get this resolved. The hotel lied and Expedia was not helpful to resolve the issue

Leisure Partner

8/10

Excellent

18 Dec 2025

Orlando

My room is freshly renovated, nicely done clean an quite.

Business Self

4/10

Poor

14 Dec 2025

Jenifer

It was dirty, the bed was uncomfortable and itchy. Also we couldn't get any extra towels.

8/10

Excellent

13 Dec 2025

Lori

Excellent staff! Beautifully decorated for holidays!!! Clean rooms! Great choices for breakfast.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Clean room. Very nice front desk staff. Will stay there again when I am in the area.

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Janice

clean room, staff was courteous

Partner

10/10

Exceptional

02 Dec 2025

David

Yes

Leisure Family

8/10

Excellent

28 Nov 2025

Aimilia

It was ok.

Leisure Family

10/10

Exceptional

25 Nov 2025

Francisco

The breakfast was nice and fresh. Clean room and the staff was very polite.

Partner

10/10

Exceptional

23 Nov 2025

Melanie

All of the above and the desk clerk, Mel, went above and beyond to help! I appreciate the welcoming atmosphere as well.

10/10

Exceptional

23 Nov 2025

Aaron

Friendly staff, spacious room, cookies.

2/10

Poor

17 Nov 2025

Mohammad

The sheets were dirty and had multiple stains, the alarms went off in the hotel and had to exit the premises until they figured out what was wrong. The hotel room stunk of smell. I would not recommend it at all.

8/10

Excellent

14 Nov 2025

Patricia

The hotel is in a good location and its under renovation. Staff was friendly. Plenty of parking.

Business

10/10

Exceptional

14 Nov 2025

Patricia

Great

6/10

Pleasant

13 Nov 2025

Joanne

Check in was confusing. Was showed to a room that was not ready. Then shown a room that already had someone in it. Then the 3rd room was on the 4th floor where they were renovating. Room was far enough away from the construction that it was very quiet. Furniture in the room is adquate but outdated. Bathroom had a dirty towel hanging in it. Staff was very friendly. Facility is pet friendly with nice pet area. Breakfast was adequate with variety. Would i stay there again? Probably.

Business Pet

10/10

Exceptional

13 Nov 2025

Theresa

Yes to all

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Kathy

Yes, very good stay.

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Melissa

Good location and pretty clean room. Quiet room. Breakfast was pretty good. Long breakfast hours until 10am. 12pm checkout is nice, too. Would stay again.

4/10

Poor

01 Nov 2025

Mohamed

Very poor room quality carpet bothroom and smell from the room, the property needs significant renovations.

Partner

6/10

Pleasant

29 Oct 2025

Katherine

The ceiling fan ran 24 hours a day, no cord to stop or adjust speed on it. The bathroom door hit the cover to the bathroom light and the baseboards were nasty. We had only 3 pillows and they were terrible to sleep on, thin and extremely used.The room was poor
The staff was friendly and helpful. The grounds were nice.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

David

We stayed here for a conference, so all of our meals were covered offsite. The room was nice, but there was some damage to the shower itself.The staff was OK, but not necessarily very friendly. We tried to make them aware that the heat pump in our room had an issue and would never shut off even though the thermostat was calling it to shut down. This caused the room to either overheat or over cool they seemed in different about this situation. hopefully somebody will take a look at it before it’s mechanically damaged.

Business Family

10/10

Exceptional

26 Oct 2025

Suzi

The front desk associates were great!

4/10

Poor

20 Oct 2025

rosemary

Just awful

Leisure Self

10/10

Exceptional

13 Oct 2025

Tessa

Friendly staff, great breakfast

Leisure Partner

10/10

Exceptional

03 Oct 2025

Alan

Everything was fantastic. A true hidden gem. We will be back when its warmer to enjoy the pool!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Michelle

It was a phenomenal property for an awesome price!

Leisure Family

10/10

Exceptional

01 Sep 2025

Steven

Great

Business Family

8/10

Excellent

23 Aug 2025

Daniel

9 out of 10 score

Leisure

10/10

Exceptional

01 Aug 2025

Lawrence

Repeat stay

Been there before so I knew it would be good…thank you!

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Dwayne

Everyone was excellent and friendly towards me Especially Tanya!

Business_and_leisure

10/10

Exceptional

28 Jul 2025

Demetrice

Extremely nice!!! Other than being nestled in the woods, and no full length mirror in the room, I had no complaints. Would definitely stay again!

Leisure Self

8/10

Excellent

26 Jul 2025

Marlene

Beautiful hotel. Excellent breakfast. Friendly staff. The outside trash smelled bad. The shower pressure was weak. The room couch had no support left in it.

Leisure Family

6/10

Pleasant

26 Jul 2025

Diane E

Pros- service employees were all welcoming, helpful. and friendly.
The hotel is situated on lovely grounds.
Cons- this hotel is in need of a complete overhaul inside and out! Ripped seating and curtains, old warn carpeting, outdated everything! Hilton should be ashamed to have let this hotel deteriorate and still maintain it under the Hilton brand! Aesthetic neglect will not bring me back to the property. Com'on Hilton, you can and should do better!

10/10

Exceptional

24 Jul 2025

Monicah

The rooms we good only that it smelled of cigarettes and weed, dirty beddings on the e hallway.

2/10

Poor

22 Jul 2025

Leslie

this hotel is dated, dark and in need of improvement. The person at checkin never looked me in the eye. The room was very basic and old. Not at all what I expected. We booked for the proximity to Koka Booth Amphitheater and it was close, but that was the only redeeming quality.
Don't book this hotel.

Leisure Family

6/10

Pleasant

21 Jul 2025

Bryan

Dish and food problems.

The overall stay was ok. The largest problem during our stay was the breakfast. The staff was having a hard time keeping plates and silverware available to eat breakfast on/with. Additionally, there was the problem of keeping food/drink available as well. It was the weekend and I assumed it was because we came down later in the morning on Saturday. But, no. We got up earlier on Sunday and it was worse. The staff just couldn't keep up or judge the crowd.

The only other complaint was the dirty dishes were left in the dishwasher and not run by the maid. We had to run them ourselves in order to have clean dishes in the room.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Mary

The property itself was nice, front desk staff that we interacted with was nice. Our room was okay, the paneling around of mini fridge was warped and missing, there were marks on the wall where furniture had hit it too hard and a stain on the ceiling come from the air vent that I looked at a lot, but in general the room was clean and the bed was comfy. We only stayed for a night, so not enough time to enjoy all the amenities. The included breakfast was nice with a fair amount of choices. Overall a decent stay.

Leisure Family

10/10

Exceptional

14 Jul 2025

Kevin

Staff was so awesome

10/10

Exceptional

11 Jul 2025

Guillermo F

Excellent staff. Good breakfast

Leisure Family

6/10

Pleasant

09 Jul 2025

Emily

Not up to par with other Homewood properties. Parking lot was dirty and sketchy. After parking you I had to walk past a trash bin that was overflowing to enter hotel, a disabled vehicle with only 3 wheels was in the lot and a vehicle with steamed over windows was parked temporarily. Front desk was rude and on a personal call. Room was cleanish - hair on bathroom floor. Remote did not work - had to use the app on my phone to change channels. No ice makers - bags of ice were available at the \"pantry\". Will not be back

Leisure Family

2/10

Poor

07 Jul 2025

Scott

Not as expected-

Friendly front desk. Hotel smells, walls and carpet are old. Door to the room was hard to open. We did not stay, it was that bad.
It needs a lot of renovations to be on par with what is advertised.

Partner

6/10

Pleasant

07 Jul 2025

Katie

Bathroom was dirty - toenails on floor can tell it's a quick clean only - mold, dust buildup in corners. Wallpaper peeling off - Couch is HORRIBLE - DO NOT try to sleep on pullout bed - SO uncomfortable

4/10

Poor

01 Jul 2025

Terry

This property (rooms) is dated and has deteriorated over the years. Disappointing.

Leisure Partner

8/10

Excellent

15 Jun 2025

Brenda

Our area was just like a mini-apartment. It had a small kitchen with full refrigerator, two burners, and glasses, cups, bowls, pans. The living room was nice, and the bed was very comfortable. The only negative was the bathroom floor wasn't as clean as it could be. There was a spider web in one corner that had caught an insect, and the grout in the bathroom looked dirty. As a whole, most of the rooms were clean. They had a very nice breakfast area, and there was a good selection of breakfast foods.

10/10

Exceptional

15 Jun 2025

Guillermo F

The staff is very professional and courteous. There is a gentleman, name Vadel? His customer skills are of the chart, extremely kind and ready to walk that extra mile that should keep customers coming over and over again. Congrats for such a nice place to have a perfect weekend.

Leisure Family

4/10

Poor

01 Jun 2025

Christy

Property was dirty overbooked and did not have any parking w

Leisure Family

10/10

Exceptional

14 May 2025

Elizabeth

The suite was very comfortable. It provided all the amenities that someone would need for a long stay. The kitchen had pots and pans, as well as dishes. The beds were surprising comfortable compared to many other hotels. I would highly recommend this.

Leisure Family

8/10

Excellent

12 May 2025

STEPHEN

Nice place to stay

Business Self

8/10

Excellent

20 Apr 2025

Cheryl

I like that there was free breakfast. I like d the outdoor area. I like that it was a sweet. I think some of the things in the suite were a little old on the older side but it was very comfortable

Leisure Self

4/10

Poor

20 Apr 2025

Jaton

When we got there we got unpacked and went in about our day when we came back the kitchen floor was flooded we did not use the dishwasher at all they send a repair man he said it as fixed went in about our day came back kitchen and hall to bathroom had flooded. It was smelly and wet the staff were very courteous and nice when we went to the desk to report it. Great place to stay as long as rooms don’t leak. Would ask for pool view and balcony.

Leisure Partner

8/10

Excellent

20 Apr 2025

Gail

Yes and No

Hotel was hidden and hard to find at night, Food and service was very good. Rooms and Interior of this hotel need updating.
furniture and carpet were worn

Partner

10/10

Exceptional

18 Apr 2025

Lily

Loved how easy it was to get to and from the room

Leisure Partner

6/10

Pleasant

18 Apr 2025

E. Ray

Property was secluded and quiet, grounds were kept well. Staff was OK. Room was nice however not cleaned very well. There was a lot of hair in the bathtub that hadn't been.cleaned

10/10

Exceptional

18 Apr 2025

virginia

Friendly staff, great services.

Leisure Family

6/10

Pleasant

21 Mar 2025

Derek

Out dated. Many outlets in room didn’t work. TVs used the same remote control for living room and bedroom. Didn’t do housekeeping over the 3 days like they said they would on day 2.

Leisure Family

8/10

Excellent

02 Mar 2025

Jessica

The room had blood in the bathroom when we arrived. I notified maintenance and they cleaned it pretty quickly, but I gave it 3 stars for that. The front lobby is beautiful and the breakfast bar was great every morning! I loved the secluded quiet of the location!

Leisure Family_with_children

6/10

Pleasant

23 Feb 2025

Mollie

Room smelled very musty. Had to have windows open to air out but the heat running too since it was cold outside. I didn't ask, but I'm wondering if it flooded during the hurricane. If so, an adequate job was not done drying out the carpet and it needs to be replaced.

Leisure Family

6/10

Pleasant

08 Jan 2025

Alan

Woke up to a half-flooded room. Water was pouring out of the ice-maker in the kitchen. I notified the front desk, but took over 2 hours for someone showed up to turn off the water. I had to empty a pot of water every 3 minutes for over an hour before I had to leave. I suspect water probably leaked into the room below but I don’t know. We were given a new room later that morning. I was informed that no adjustment to my bill could be made because I booked with Expedia.
I am kind of disappointed in the hotel and Expedia.
Otherwise I like this hotel and the staff was very friendly and helpful, although no maintenance engineer on the staff after hours evidently.

Leisure Family

10/10

Exceptional

06 Jan 2025

Elizabeth

Great location, quiet and very helpful and friendly staff.

10/10

Exceptional

02 Jan 2025

Verified traveler

Quiet, well kept hotel.

Friends_and_family Family

6/10

Pleasant

26 Dec 2024

Eugene

A visit from the home office and a new PIP is in order.

Leisure Family

10/10

Exceptional

15 Dec 2024

Alex

Safe,

6/10

Pleasant

02 Dec 2024

Donna

Just OK

It was adequate for a one night stay. The bed was so uncomfortable that we were up at the crack of dawn and heading home from our holiday visit with family. We always book with a Hilton property because we travel with a small dog, and this is the first time have ever been disappointed. They need to upgrade their beds. As a Hilton property, they can do better.

Friends_and_family Family

6/10

Pleasant

30 Nov 2024

Michael

I had old blood stains on my sheets and the furniture was old and in some cases falling apart.

Leisure Family

10/10

Exceptional

29 Nov 2024

Edward

Great place to stay

We had a great experience here. The hotel is well-maintained and tucked away off the main road. Our room was quiet and clean. The king-size bed was super comfortable and we were pleasantly surprised to find a ceiling fan in the room which we like having on at night. The staff was very attentive to our request for extra blankets and pillows for the pullout couch (the mattress was awful, but sleepable). We had our dog with us and it was nice to find a hotel that could accommodate her where there weren't a lot of other dogs around. Would definitely stay here again!

Partner

4/10

Poor

29 Nov 2024

Gerald

Very dated. Room musty and damp. Minimal service. TV barely adequste

10/10

Exceptional

24 Nov 2024

Mitu

Business Self

6/10

Pleasant

25 Oct 2024

Marlon

Dated but comfortable

The hotel was nice looking outside and in the lobby. The room was spacious and clean. It was comfortable but the furniture was dated as well as the bathroom. Once the hotel updates the room it'll be great. Hotel staff were friendly. Breakfast wasn't the best. Washers weren't working. Overall it was a good stay especially for the time of year with the NC State Fair and all

Self

4/10

Poor

14 Oct 2024

Jenny

Room not as clean as it should be. Shabby furniture and tiny room. Rips in curtains. Check in did not mention we needed to ask for maid service.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Terri

Nice hotel. Very clean

Leisure Partner

10/10

Exceptional

26 Sep 2024

DANNELLE

This is a beautiful hotel has a very cozy cabin type feeling. I really appreciate the commentary breakfast and manager’s reception. Way to go above and beyond. I’m looking forward to staying here many times over.

Business Partner

8/10

Excellent

17 Sep 2024

Howard

Good experience overall. Staff was friendly and helpful. Room was clean in the touch areas. Generally well maintained. Some of the standard issues that you deal with in hotels that have been operating a while surfaced. No deal breakers for sure, but I've always wondered why hotels don't either pay housekeeping a little more to look for little things or bring in a helper/ trainee to help maintenance with the little things. Like alarm clock batteries that leaked long ago. Alarm clock was unplugged, presumably because they thought it wasn't working since it was plugged into the switched outlet. Working clocks are still important to some guests. A pile of popcorn behind the nightstand (that wouldn't have been even noticed if the clock worked) that then makes you question the real cleanliness of the room. No clock in the other bedroom. Just stuff, but easily avoidable stuff.

Leisure Family

10/10

Exceptional

12 Sep 2024

Georgia

The fact that I and my family felt at home, breakfast was remarkable, staff was hospital and the staff was so helpful. We love it... thanks 😎

Leisure Family

4/10

Poor

02 Sep 2024

James

Just So-So.

This is an out-of-the-way hotel. Front main Entrance was blocked due to road closed. I noticed a lot of deferred maintenance, broken sidewalk ground lamps were broken. Staff was very accommodating. Has a wonderful fireplace and grand staircase, meeting rooms, could be a nice wedding venue with the right decorations.

Partner

10/10

Exceptional

18 Aug 2024

HORACe

Stay was fine. Room was ok but bathroom was extremely small

Partner

8/10

Excellent

16 Aug 2024

christina

The pool was beautiful and it was central to wherever we wanted to go!