Name: Comfort Inn Garner Clayton I-40
Address: 126 Cleveland Crossing Drive, Garner, 27529, US

10/10

Exceptional

05 Jul 2026

Laurie

Pool was not open 2 days in a row. Weather related, but the sun was shining,

10/10

Exceptional

03 Jul 2026

WILLIAM

Everything exceeded expectations. Would not hesitate to stay here again.

Family

8/10

Excellent

02 Jul 2026

MARGARITA

It is ok to sleep only

Self

8/10

Excellent

28 Jun 2026

Katrina

Lora, at the desk was amazing. The room was clean but the air was a little musty and moist. Overall, the beds were comfy and we slept well.

4/10

Poor

28 Jun 2026

Heather

There was crushed chips all over the hallway carpet. One staff member was creaping around outside all night. The whole first floor stunk from Marijuana. The staff closed the pool at 7 pm when it was supposed to be open until dark. Breakfast was 45 minutes late. The back door to the hotel wasn't locked, it was propped open all night, anyone could have entered the building.

Partner

10/10

Exceptional

27 Jun 2026

Fabiola

Yes nice location

4/10

Poor

21 Jun 2026

Sharon

My room smelled horrible. Incredibly musty smelling covered by heavy air freshener which did not help. Not very clean either.

Friends

8/10

Excellent

20 Jun 2026

Christina

Room was clean, and we had enough towels. Breakfast was great. No hot cereal options. You can hear everything your neighbors say and do. Walls are thin. Had to turn TV on to block out noise from the brothel next door. We stayed close to the entry and check in area... a lot of noice from that as well. Otherwise, everything was great!

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Diane

Afternoon desk attendant was pleasant, but no one else even looks up at you. The property is old, but clean. The breakfast left something to be desired. Overall it was average and certainly not worth $140 a night.

Family_with_children

10/10

Exceptional

09 Jun 2026

LaDonna

Nice pool.

Partner

6/10

Pleasant

04 Jun 2026

Meaghan

Room was clean. Staff were polite. Pool was fun!

Friends_and_family Family

6/10

Pleasant

31 May 2026

Janice

We had to keep asking for the cleaning staff to bring clean towels and empty waste cans. Twice they never came to the room during the week we stayed there. Carpet looked old and dirty. Used to be very nice
But has gone down a lot. The drink machine was awful. Only took dollar bills and when I finally got a coke, it tasted
Old. Will be looking elsewhere next time I’m in town

Partner

10/10

Exceptional

30 May 2026

Benjamin

The location of the hotel was perfect for every place I needed to go to be while there. It was nice and quiet and the staff was very nice. Also the breakfast was good and fresh.

Family_with_children

10/10

Exceptional

29 May 2026

Tanya

I loved the location. Every place I needed to go was near and easy to get to. I also loved the fact that there was a variety of restaurants near by as well. Quiet atmosphere and welcoming staff. Definitely will be back when I'm in NC.

Family_with_children

10/10

Exceptional

24 May 2026

Nancy

clean room close to everything

Friends

8/10

Excellent

18 May 2026

Donovan

For some weird reason there’s shampoo, conditioner, and lotion in the bathroom, but no soap to shower with. Made no sense to me. Good thing I had my own soap. Secondly, I traveled with a fairly large group. They knew ahead of time that we were coming, but when we got there, tired and wanting to just call it a night because we had a long day and had to leave early in the morning, the person at the desk knew absolutely nothing about our group coming and had to slowly check us in one at a time. Ofcourse we were all pleasant, but we were all extremely annoyed as well, because what was the point of us making plans and calling ahead to let them know of the group size and everything, especially if there would only be one person on duty when we got there?

Business

6/10

Pleasant

17 May 2026

Brianna

The staff at the front desk, amazing! Love the conversation. However, I feel with the location being right off the highway, the turnover is high, which means the upkeep of the property is suffering. The rooms were not clean (had to be moved into a different room). There were beer bottles and water bottles in the hallways and stairwells (stayed there for 4 days, it was never cleaned). The clean towels were severely stained, and so were the “clean sheets”.

For the cleaning crew, maybe more detailed training would greatly improve the experience of the guest.

8/10

Excellent

16 May 2026

Shojuan

Good choice for our stay.

6/10

Pleasant

11 May 2026

Kathy

The hotel seemed clean, but looked older and worn. We had wallpaper pealing off the walls in our room. The breakfast left a lot to be desired. The staff was very helpful, which we really appreciated.

Family

8/10

Excellent

10 May 2026

Evadney

Hot breakfast and free parking were positive incentives.

Partner

8/10

Excellent

09 May 2026

Lindsey

The room we stayed in on the first floor was very humid and musty. It was decent enough for one night, but I probably would've said something about the dirt at the bottom of the comforter if it wasn't.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Michael

Manager was so nice

Partner

2/10

Poor

02 May 2026

Sheri E

Smelled like cat pee

6/10

Pleasant

12 Apr 2026

jerome

Good

Self

10/10

Exceptional

07 Apr 2026

vincent

I lived in the south for 25 years and I’ve been up in Ohio and Michigan for the six years.
I stated this hotel and it’s been pretty consistent with good people amenities. But I want to say the choice hotels and Comfort Inn need to open the pool earlier than Memorial Day. The reason is as of April 1 it starts getting hot in North Carolina. I lived there for 25 years and it’s always questionable between the months of March and April.
I understand not opening the pool up north any earlier with your hotels. But in North Carolina and South Carolina I would ask that you would consider opening a pool April 1. Even if you don’t think it’s that warm even at 70° kids want to swim. It’s a hell of a lot warmer than the ocean in Wilmington, which I came back from to stay at this hotel. I understand that’s the official summertime. But please consider opening the polls or earlier in the south.

10/10

Exceptional

07 Apr 2026

ABDULLAH

clean and very quiet place i liked it

10/10

Exceptional

31 Mar 2026

William

For breakfast they have a rotating variety of preprepared eggs, sausage, bacon, omelettes, potatos, and biscuits. They have a pancake machine. They have 3\" cinnamon rolls in a warmer. There are juices and milk and chocolate milk. Also coffee, yogurt, hard boiled eggs, apples, oranges and bananas

6/10

Pleasant

30 Mar 2026

BRUCE

Everything was good except blackout screen on window didn’t work.

Self

10/10

Exceptional

30 Mar 2026

RAFI

Breakfast was ok, Parking was fine. Lady at the front desk was Excellent very friendly and very helpful.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Clarine

The staff was very helpful.

Family

8/10

Excellent

21 Mar 2026

James

Breakfast very well done. Went to Cracker Barrel for dinner right next door, within walking distance. Easy access from highway.

Partner

10/10

Exceptional

20 Mar 2026

Robert

Close to my son

Self

10/10

Exceptional

18 Mar 2026

William

Staff was welcoming and helpful in recommending somewhere to eat. Room was clean, bed was very comfortable.

Partner

6/10

Pleasant

15 Mar 2026

Anne

The property needs updated

Partner

10/10

Exceptional

14 Mar 2026

Irina

Easy to find, super friendly staff. The hotel room was clean and comfortable. Breakfast was just as advertised and was great for a quick fill before hitting the road.

Partner

10/10

Exceptional

14 Mar 2026

Barb

The staff is excellent!!! The property is clean.. they will bend over backwards to help you .

8/10

Excellent

10 Mar 2026

Leah

Very clean room. The only thing I did not like was that we had a shower chair which we did not need but also there was no place to put our shower things. A shelf in the shower would be nice. That is the only complaint. Very nice staff and a nice breakfast. Would stay their again.

8/10

Excellent

10 Mar 2026

Margaret

There was only one worker for the front desk and breakfast upkeep, so was a little backed up for check in/check out but otherwise was a good stay. good breakfast, clean facilities. bed and pillow were not cushy but that's a complaint I have for all hotels.

Partner

10/10

Exceptional

02 Mar 2026

Jason

Very nice

8/10

Excellent

22 Feb 2026

Lisa

Staff was friendly and room was clean. Breakfast was mediocre

Partner

10/10

Exceptional

21 Feb 2026

Barb

The staff is wonderful, the rooms are clean and well kept along with the grounds. The morning breakfast is also put out very nicely. We will be back in the area and will be staying there

10/10

Exceptional

20 Feb 2026

Teresa

Courteous staff. Room clean. First floo

Partner

4/10

Poor

12 Feb 2026

Barb

Receptionist was very kind. The hotel parking lot was completely empty and it appeared I was the only guest. My room was very dark and stark with nothing on the walls and very little lighting. The whole place gave me the creeps. I ended up staying at a friends. For the price, I was expecting more.

Leisure Self

8/10

Excellent

09 Feb 2026

Derek

The room was good. It was clean, towels were clean, bed was neat. The lady at the front desk was very nice. Would stay again.

Self

10/10

Exceptional

01 Feb 2026

Malik

Rooms were fine but didn’t make it to breakfast

4/10

Poor

25 Jan 2026

Rekiyo

My room wasn’t clean and there was NO hot

10/10

Exceptional

18 Jan 2026

Vikki

Appreciate the adequate variety of food selections, the cleanliness of the building, and the price was acceptable in relation to the accommodations!

10/10

Exceptional

13 Jan 2026

Mary

Front desk lady was great

Business

10/10

Exceptional

03 Jan 2026

Tiffany Alexis

Great staff, clean room, convenient location

Leisure Partner

10/10

Exceptional

01 Jan 2026

Frances

Very courteous receptionist at the desk for checkin... Ms. Lori. Our stay was pleasant and quiet.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Angela

Room was clean and big

Leisure Partner

4/10

Poor

27 Dec 2025

DARIANA

Me encantó todo menos un cargo “por separar la amhaitacion que dicen que van a devolver al siguiente día y aún sigo esperándolo.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Paige

Very comfortable and clean staff was excellent!

Partner

2/10

Poor

05 Dec 2025

Nathaniel

The manager was terrible I had to argue to get a refund when my terms stated I was entitled to one after the 24 if I wanted to cancel no show or charge it would be a one night charge he refused to homer the policy he was no even on sight it took over 1 hour finally he honored it while going through my problems I witnessed a guest ask for a room change do to noise he refused and upon her threatening to call corporate he told her to leave and find another hotel hotels like this should not be on your app spoke with expida and was told that it would be sent up to review to get one key cash for my troubles besides my refund and heated nothing

6/10

Pleasant

24 Nov 2025

Darrell

The room had a draft by the window. Housekeeping could have been better.

Leisure Family

2/10

Poor

24 Nov 2025

Allyson

Our first room smelled like pee. That’s bc it was stained on the bed with a smaller sized mattress pad trying to cover it. Got a new room, it smelled like feet.

10/10

Exceptional

11 Nov 2025

Joseph

great staff great location nice clean room

Self

8/10

Excellent

07 Nov 2025

Joseph

Yes

Leisure Family

8/10

Excellent

03 Nov 2025

Deward G

Only have 2 suggestions:
1) Make the room darkening curtains spread across the entire window opening. Impossible to have a dark room currently.
2) Make the night light on the hair dryer have the ability to turn off.

Between the nightlight and light coming in the window, it was difficult to sleep with all that light in the room.

Otherwise, you would have gotten 5 Stars for all categories.

Business_and_leisure Self

6/10

Pleasant

02 Nov 2025

Teresa

The room was not inviting. There was a street light shining into the window. The air conditioning was not working properly. The breakfast was not what was expected. I requested a tub which I didn't get. No shower gel and no sugar for the coffee in the room.

Partner

8/10

Excellent

30 Oct 2025

Shanece

Better clean

Business

10/10

Exceptional

28 Oct 2025

Loretta

Staff was very courteous

Partner

8/10

Excellent

27 Oct 2025

James

Close to food and gas

10/10

Exceptional

20 Oct 2025

Ricardo

Very spacious rooms and plenty of parking on a fully booked weekend!

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

Rachelle

The front desk Clerk Laurie was very professional and courteous She was checking customers in by herself and it was very busy. She was so patient and answered all of our questions & concerns. She was extremely nice and accommodating. She went above and beyond. Just when I thought I could no longer find good customer service, Laurie changed my mind.

Leisure Family

8/10

Excellent

06 Oct 2025

Melissa

Clean room and nice area

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Michael

?????

Leisure Partner

4/10

Poor

26 Sep 2025

Teresita

It looks like some of the rooms are falling apart. Had to change rooms twice.,

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Teresa

Great stay overall.

Everything was wonderful until thr toilet almost overflowed. The day person placed the plunger outside her door. We picked it up after breakfast. She ran out of potatoes and took a long time to put more out.
Lori checked us in and she was very friendly and talkative. I loved it. A little short on popcorn, not enough for two bags. The lemon water was delicious.
Overall. I love a king sized bed. They're not available in the neighboring hotels. Lori gave me my rewards points. I did appreciate that.

Partner

2/10

Poor

21 Sep 2025

Eric

Disgusting. Stay away.

Disgusting. My bags are ruined because of the smell. It smells like the rug of a house that has been smoked in for 20 years. The staff was nice. I stayed in two different rooms and they both were like that. Stay away. I smelled weed and cigarettes being smoked on both floors I stayed on.

Self

10/10

Exceptional

31 Aug 2025

Clarence

Liked that it’s to places I needed to be.

Leisure Family

6/10

Pleasant

27 Aug 2025

Frederick

Toilet not working when we arrived. Coffee cold. Limited breakfast selections. Paper thin walls. Heard TV most of the night from next door guest.

Business_and_leisure

10/10

Exceptional

24 Aug 2025

Teresa

Peaceful night.

This was a quiet night before returning home from a concert. The lady at the desk was very nice. The lemon water was great. The popcorn was fresh. It was late but she was very pleasant. The room was good, clean and quiet. We rested very well. The area had e everything needed
Will definitely stay there again

Partner

8/10

Excellent

13 Aug 2025

Sasha

Staff was nice, check in and out was easy. We stay here often and have never had any issues.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Winston

It’s was a great experience

Business_and_leisure Family

6/10

Pleasant

10 Aug 2025

MaryAnn

There is a big problem with this hotel. There are two Comfort hotels in the area. The name of each hotel is so similar that we ended up with reservations a 25 minute drive from the place we were visiting rather than the expected 8 minutes. I was very upset when I arrived at a hotel thinking I had a room only to be told I was at the wrong location.

8/10

Excellent

05 Aug 2025

Christos

Nice friendly place

Leisure Family

10/10

Exceptional

02 Aug 2025

Virginia

The room, hallways, entrance were all immaculate and the staff was super friendly. Bed was comfortable.

Leisure Family

6/10

Pleasant

27 Jul 2025

Chris

The treadmill and stationary bike did not function, the space was very small and confined. I was disappointed. Secondly, the air on the second floor was stale and musty. I’ve stayed at many other hotels in my travels and this is one I will not return.

Leisure Self

4/10

Poor

14 Jul 2025

Carlton

Dirty room

The floor was dirty... soon as we got in the room my wife saw a nat. I killed a bug crawling on the floor..the couch was dirty. The pull out mattress from the couch was nasty. Fingernail clippings were on the carpet. Just yuck..My wife actually went back home.

Self

8/10

Excellent

14 Jul 2025

belinda

Lori welcomed us with a smile which was refreshing

There were some cosmetic things that could be fixed; however, they did not hinder our stay.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2025

Paola

From beginning to end, it was all good. Lori was Bert knowledgeable and friendly

Business_and_leisure Self

8/10

Excellent

06 Jul 2025

Gerald

Cleaniness issue in bathroom in tub.
Breakfast needs improvement.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Houston Taurean

Very clean and quiet. Ms Lori is a gem. Thank you for the friendly service. The breakfast is always great!

Leisure Partner

10/10

Exceptional

23 Jun 2025

Andrea

I stayed here with my family when we’re looking for a new home. Excellent location and very friendly staff!

10/10

Exceptional

22 Jun 2025

Shidiah

Front desk staff was nice & friendly

Leisure Family_with_children

10/10

Exceptional

20 Jun 2025

Della

Was nice

Leisure Partner

10/10

Exceptional

19 Jun 2025

Brandon

Great place to stay for a short trip would definitely recommend

Leisure Family_with_children

8/10

Excellent

17 Jun 2025

Amanda

Property was nice enough for an overnight stay. Breakfast was great with a large variety. Vending machine only accepts quarters but don’t ask the front desk to break a dollar or give change because “they don’t do that”. Room smelled heavily of smoke and AC in the room was able to stay running long enough to actually cool the room but beds were very comfortable.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Houston

Great customer service. Ms. Lori was a delight to talk to. Will be staying here again!!

Leisure Partner

8/10

Excellent

14 Jun 2025

David

The only thing I can think of was that the water pressure was really low. No particular time, both morning and night time. The television had a huge selection of stations to view. The breakfast bar was typical but sufficient. I've stayed there twice and would stay again.

Leisure Self

10/10

Exceptional

06 Jun 2025

Sherry

Love it. Best one I ever stayed at

Business_and_leisure

10/10

Exceptional

04 Jun 2025

Connie

The desk agent was wonderful to help me with my suitcase (I’d hurt my arm) & I deeply appreciate it!

Leisure Self

8/10

Excellent

03 Jun 2025

Chris

We had a good stay but the washer machine not working was a let down. We had to go to a laundromat which was really inconvenient.

Leisure

10/10

Exceptional

30 May 2025

Ezekiel

The WiFi could be better and the key cards kept needing to be reset

Business_and_leisure Self

10/10

Exceptional

29 May 2025

Edward

The hotel and everything it had to offer was amazing

Partner

10/10

Exceptional

28 May 2025

Felicia

I lived this hotel. The bathroom especially was so nice it is huge and the shower as well

10/10

Exceptional

28 May 2025

Jacqueline

Was very clean, didn’t have any issues and the staff were all nice. Place seemed very safe at night.

Leisure Partner

8/10

Excellent

28 May 2025

Jeffrey

The bath towels had stains and the breakfast selections were not made for people who are not beef and/or pork eaters is what I didn't like. The customer service was great. The amenities were great

Leisure Self

10/10

Exceptional

19 May 2025

Phillip

Beds are very nice. Surprisingly comfortable room and atmosphere.

Leisure