Name: Comfort Suites South Bend Near Casino
Address: 60971 Us 31 South, South Bend, 46614, US

8/10

Excellent

04 Aug 2026

Francisco

Room was clean when we arrived. Upon checking in though the lady checking me in seemed like she

10/10

Exceptional

28 Jul 2026

Bob

No

6/10

Pleasant

27 Jul 2026

Amy

Room was not clean. (tub needed bleach and attention, chicken bone on the floor under the desk, etc). Linens for the pull out couch were not in the room. Had to go down to the front desk at 10pm to get them. Pool needs a good cleaning. Bed was not great, but not terrible. Breakfast was good, ladies were very attentive to keeping things refilled and they were so nice. Front desk staff was hit or miss. It was an ok stay.

10/10

Exceptional

27 Jul 2026

Beth

The staff was very welcoming when I walked in. There was a lot going on with some sports activity. The room was very nice and comfortable. I really liked the sitting area.

The guest above us was very active until around 12:00am and then again around 5:30am.

Overall we were very pleased with the stay.

8/10

Excellent

26 Jul 2026

Frederick

Our visit to this hotel was great. Huge bathroom countertop. Lots of suitcases space. Sitting area. Breakfast was well stocked, and Karen was so friendly, helpful, and on top of her game!

6/10

Pleasant

19 Jul 2026

Kari

Breakfast was ok. Didn't get a chance to check out the pool.

Family_with_children

8/10

Excellent

16 Jul 2026

Juan

one of the cleanest and best hotels ive been in. i was very surprise. the rooms were huge compare to other ones weve been to. super clean and very quiet place. love it we would stay again

Family_with_children

8/10

Excellent

12 Jul 2026

Araceli

Room was clean and comfortable.

Partner

8/10

Excellent

10 Jul 2026

Jennifer

.

10/10

Exceptional

07 Jul 2026

Diana

Okay

Family

2/10

Poor

04 Jul 2026

Jennifer

The first front desk clerk acted like we were bothering her when we checked in. Room was spacious and appeared clean. Got our showers and got in the bed. Found a bed bug & immediately packed up & left in our pajamas. The second front desk clerk clerk said “well I’ll make a note of that”. When I told her I wanted my money back she said she didn’t know if that was possible since we booked with a third party. So needless to say on Monday I will be talking with the manager

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Crista

The bed was awful and needs replaced. It feels like you are sleeping in a hole

Family_with_children

4/10

Poor

28 Jun 2026

Tracy

Awful - dirty rugs - didn’t feel clean in the bathrooms and hallways were filthy. Food was terrible and amenities were poor

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Samuel

It was nice stay. Very convenient by the bypass.

6/10

Pleasant

22 Jun 2026

Autumn

Not the best and not the worst. Room was pretty outdated looked old and used hard. The sleeping was difficult due to zero noise reduction provided by the windows. I checked multiple times to see if it was actually open. Our room faced the expressway ramp and aparently its a drag racing strip during all hours of the night. The pure amount of screaming mufflers and police sirens had me seriously questioning if we were in a safe area. They charged $150 hold for incidentals which is way more then the really nice hotels I've stayed at. We traveled for sports tournaments, if we go back to this area I would stay elsewhere. Probably not in South Bend at all. Not impressed.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Sarah

The staff was absolutely amazing through the entire stay!! The rooms were clean and spacious.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Kathleen

My bed was extremely comfortable. Every part of the hotel was clean and updated.

Self

10/10

Exceptional

17 Jun 2026

Joe

Clean room

Family

8/10

Excellent

15 Jun 2026

David

Breakfast biscuits and sausage gravy needs to be authentic or real sausage!
Hot tub was great!

10/10

Exceptional

14 Jun 2026

John

The hand sanitizer dispenser station at the breakfast area near the coffee machine did not work due to low battery. The hand sanitizer dispenser station at the fitness gym area did not work, but they hand clean wipes/wet wipes dispenser nearby

Partner

10/10

Exceptional

13 Jun 2026

Kaitlyn

Staff was excellent! Amazing customer service!

Family

6/10

Pleasant

07 Jun 2026

Janiah

Breakfast had zero meat options for non-pork eaters, my floor could’ve been cleaned better in my room and I was unable to hook up my kiddo’s PS5 to the tv so they could play their game.

Family_with_children

2/10

Poor

07 Jun 2026

Desaray

Staff was lazy told me couldn't find my reservation asked me for my confirmation number I gave her half of it and she stepped me and said nope don't have it. Finally she looked up by my name and found it.

She was rude all evening to every customer that walked into the hotel.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Artrina Kaprice

Great hotel!

Family_with_children

8/10

Excellent

07 Jun 2026

Vivian

When we arrived staff was not so helpful. I couldn’t check my reservation at desk. Because it was not 3pm. Then 5 minutes later someone comes in gets a room and receives keys and off they are. I understand the rule I just wanted to make sure my reservation was in order. Get to our room finally and the room has food from previous guests in fridge and fruit seeds all over floor in bathroom. Night desk lady was rude. I have never stayed somewhere where the staff was that rude. Morning staff at checkout 5 stars. Very friendly!!! Breakfast was the average free breakfast. But a clean area to get the food and eat.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Lenka

The cleanliness of the place was very poor. There were candies on the floor underneath the desk and the shower had black hair. Sofa was very itchy and we put down a towel before sitting on it. On the 3rd day, the cleaning service just put new toilet paper and took out the garbage, but nothing else.
For the price, look for cleaner, more well maintained place in downtown South Bend.

Family_with_children

10/10

Exceptional

31 May 2026

DIANNA

Clean rooms, polite staff. Good breakfast.The poolwas very nice. Would recommend this place to antone.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Kenneth

Check with hotel for occasional specials.

Self

6/10

Pleasant

26 May 2026

Jose

Dint eat breakfast because it was done before I got up.

Partner

8/10

Excellent

24 May 2026

Robert

Good value….

6/10

Pleasant

24 May 2026

Angelina

Beautiful room and helpful staff… main issues were the family above us making a bunch of noise late night and early morning (which the staff can’t really control), and the bed was very very uncomfortable throughout the night (gave me bad back pain). Other than those two main issues, it was a great stay!

Partner

10/10

Exceptional

18 May 2026

Dong

The hotel was very clean.

Family

10/10

Exceptional

17 May 2026

Barry

Property was great for the value. The staff was nice a hotel was clean and comfortable. I picked it because close to Notre Dame for graduation. Glad for my choice.

Friends_and_family Family

8/10

Excellent

15 May 2026

Courtney

It was nice but I feel they could use some maintenance. Paint in the room and wallpaper in bathroom was peeling and lacking trim. Blankets and curtains looked old and outdated. Handle on jetted tub was leaking, microwave made funny noise, and batteries in the remote were dying from the start.

Partner

10/10

Exceptional

09 May 2026

marlys

When we visit family near South Bend we always stay at this Comfort Suites. We are always pleased with our room, the amenities, and the helpful staff.

Partner

10/10

Exceptional

03 May 2026

Katy

We rented a room with a jacuzzi and it stopped working.

Partner

10/10

Exceptional

01 May 2026

Katy

Always a pleasure!

Partner

2/10

Poor

27 Apr 2026

Heather

The MOTEL was beyond dirty. We checked in for one night bc we were attending a concert at Notre Dame. Front desk staff was very polite and nice. The room.... the bed closest to the window was covered in mold spores from the air unit. The bathroom and the towels had several small curly black hairs on the floor and in the folded \"clean towels\". The second room with bunk beds, had a previous guest's child ipad/tablet just laying on the floor near the window curtains. If ANYONE had run a vacuum, they would have found it. When brought to their attention, we were told we could vacate the room for a deep clean, but we were getting ready for the concert. (They were sold out, so another room was not available)

The front desk staff apologized and assured me that some form of discount/compensation would be issued.

Fast forward, manger just sent me an email offering me 25,000 choice hotel points. Um....no thanks

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jenny

Our room was clean, bed was very comfortable and check out was a breeze.

Partner

6/10

Pleasant

19 Apr 2026

Michelle

This hotel is a bit out dated and rundown. Although the lobby dining area was very clean, the rooms could have been cleaner. Cleaner and updated. The $150 deposit for cleaning is a bit much, $150 worth of cleaning is not happening there. Sadly is probably due to short staffing and not the staffs fault.

Family

8/10

Excellent

17 Apr 2026

Edward

Breakfast was very good, more than you would think at this price point.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Jose

N

10/10

Exceptional

12 Apr 2026

Candice

Breakfast was good, staff in this facility is top notch! Welcoming, friendly, genuine! Our 2nd stay here, will always return. Bathroom smelled a bit funny but was clean. Love this location!

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Johanna

Work trip. Front desk folks, not very receptive, nor, start small talk. The thermostat in my room did not work properly - no food close-12 minutes away minimum for fast food. Room is big and comfortable…

Self

6/10

Pleasant

09 Apr 2026

Christina

Very nice place.. The pool was busy!!

Friends

10/10

Exceptional

04 Apr 2026

Erin

Breakfast staff was amazing! These ladies were so helpful and kind.

Family_with_children

10/10

Exceptional

02 Apr 2026

Jennifer

Hot tub was actually HOT, which I loved! The pool was also very warm! Thank you!!

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Ashley

Great breakfast!

10/10

Exceptional

24 Mar 2026

Tom

The building was clean and comfortable. Breakfast was presented well.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Doug

Nice staff

Self

10/10

Exceptional

17 Mar 2026

Erin

Friendly and helpful staff. Clean room and fscilities

8/10

Excellent

22 Feb 2026

Denise

Clean Room and pool, nice breakfast too

Family_with_children

10/10

Exceptional

20 Feb 2026

Katherine

Súper easy check in with a friendly lady at the desk. I stayed a few weeks ago and complained about the deposit, but this time it came off my account within 24 hours of checking out.
Clean room, comfy bed.

Self

10/10

Exceptional

16 Feb 2026

caitlin r

Room was great, service was good. Hot tub was nice and Hot! Has a pool that is also heated so it’s not too cold. Looks to have a sauna but wasn’t on. Room was clean and everyone is very nice.

Leisure Family

2/10

Poor

09 Feb 2026

Myranda

The food was bad and the people who where next to us had a 5 hour screaming match and the hotel would not move our room the ac didn’t work and it was really hot

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Matt

The room was beautiful and the pool was outstanding for our kids. Thank you!

8/10

Excellent

02 Feb 2026

Tamara

The bed was very comfortable and it was nice to have a selection of pillows of different consistencies to pick the one that fit me best. We enjoyed our 3 day stay

10/10

Exceptional

31 Jan 2026

Shelton

Good

10/10

Exceptional

29 Jan 2026

Ameet

Th room was clean the staff were very nice

6/10

Pleasant

28 Jan 2026

Patrick

The room smelled of stale cigarette smoke and we did have to slightly clean the jets of the hot tub ( brown smudges and flakes ).

After that was taken care of, it was a nice see tree at.

Business Partner

10/10

Exceptional

25 Jan 2026

Courtney

Front desk at check in was great.

6/10

Pleasant

16 Jan 2026

Elizabeth

The room wreaked of stale smoke. It must’ve been a smoking room at one point in time & is in deep need of deep cleaning whatever the smell is trapped in. It was like sleeping in an ashtray, had we not arrived in the middle of the night due to airplane issues, I would have asked to switch rooms. The staff was very friendly & nice. The breakfast area & lobby were nice & decorated for the holidays. Didn’t have time for breakfast in the morning but looked on the positive side of standard for this price point from what I could tell. I was charged $150.00 deposit that took 3 weeks and a couple days to be refunded to me. That was after I reached out & did not receive a reply but suddenly the refund came 2 days later. I was about to report it to my bank as fraud.

Business

10/10

Exceptional

11 Jan 2026

Thomas

Spacious rooms

10/10

Exceptional

01 Jan 2026

Keri

We got a hot tub room. The room was very big and clean. The staff was very nice and helpful. Breakfast was hot and had alot of options to chose from. They also had a pool and hot tub attached. The only negative thing id could say is the pillows sucked. They were so flat and uncomfortable to use and the mattress are like extra firm. Other than that we had a great experience, will be going back but bring our own pillows

Leisure Partner

10/10

Exceptional

01 Jan 2026

Kimberly

I had a fantastic stay at this Comfort! The first thing I noticed was just how incredibly spacious the room was it felt more like a suite than a standard hotel room. Everything was exceptionally clean, and the beds were some of the most comfortable I’ve ever slept in.
One of the best parts was the shower; the water was actually super hot, which is rare for many hotels. The pool area was well-maintained and clean, and the hot tub was at a perfect, warm temperature. While the breakfast was your standard hotel fare, it was a solid start to the day. The staff was exceptionally nice and helpful through the night.

2/10

Poor

28 Dec 2025

Katherine

The room was clean.
The room price was $100. I paid online. I arrived to check in, and they informed me they charge a $150 hold on my card in addition to the price of the room. $250 for less than 12 hours at a basic hotel in a basic room is ridiculous. The charge still has not come off my card. Holiday Inn charges only $25 and that’s where I’ll go from now on.

Leisure Partner

2/10

Poor

28 Dec 2025

Pablo

The receptionist was rude and had an attitude while checking in.

Leisure Family

10/10

Exceptional

23 Dec 2025

Kelly

Staff was very friendly and rooms were clean

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Jennifer

The room was clean and well kept-up during my 4-day stay. The front desk staff was helpful and friendly. I didn't have breakfast so can't say.

Business

10/10

Exceptional

14 Dec 2025

Deborah

Very nice room. Plenty large for two adult’s and two children. The pool was warm and the hot tub worked! We all enjoyed breakfast that was clean and well stocked. The friendly staff made it very inviting.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Shannon

Very clean

4/10

Poor

27 Nov 2025

jonathan

The lady with the shaved head was on her phone when i walked in to check in. I walked up and i was patient while she continued to ignore me while she was on her phone(facing my direction)
I then greeted her kindly and said i had a reservation with no response other than her saying, \"name\". I think i upset her during her phone session because she was not happy to be checking me in. I asked for 1st floor because they weren't that busy. She helped secure that for me. I then asked if the room was closer to the end or middle. She said it was in the middle.
It was freezing and like 70 mile an hour winds, so we decided to park at the end to be less cold going in. The key didn't work to get in side doors. Burrrr!!!!
I went back to the front desk and said the keys aren't working. She then told me the doors are locked after 12. I asked in a joking freezing way, \"its freezing, why didn't you let me know?lol\"
She literally stared through me and didn't say a thing. It felt like forever. She said they do it for safety reasons. I said, \"i think that's a good idea, i just wish i would've known\" once again. .... Blank stare from her. I then said,\"ooooookaaaau then? No my bad, or sorry bout that, or anything? It was the way she treated me the whole time. She did not want to be bothered with me checking in.
Most people say no hot water as a complaint. Strangely, there was no cold water. It'is nice when youre thirsty. The room had zero cold water?

Leisure Partner

10/10

Exceptional

26 Nov 2025

William

Clean quiet and comfortable

Business

8/10

Excellent

25 Nov 2025

Joan

Clean, friendly staff

10/10

Exceptional

23 Nov 2025

Michael

Thank you

10/10

Exceptional

23 Nov 2025

Linda

Staff super friendly, spotless room

2/10

Poor

16 Nov 2025

Breah

We didn’t even have a stay, we didn’t even check in and had to cancel the reservation, was still charged a deposit and treated horribly by hotel staff

Leisure Family_with_children

8/10

Excellent

14 Nov 2025

Ann

I wish they had served bacon too.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Nellie

Kid friendly and clean.

10/10

Exceptional

12 Nov 2025

Madison

Tracy was amazing and super helpful at checking with the questions my partner and I had. she took the time to explain the jet tub to us and really made us feel like we were able to trouble her for anything without being an inconvenience. Would definitely stay again just for the great service!

Partner

10/10

Exceptional

04 Nov 2025

Eloy

The room was outstanding and it was more than what I expected.

Leisure Family

6/10

Pleasant

27 Oct 2025

Mari

My son was bit from bed bugs and I told the front desk
Coffee horrible and very dirty presentation
Not a good stay

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Hilda

The bed are comfortable and clean

Leisure Partner

10/10

Exceptional

26 Oct 2025

Donnay

Bed and pillows were so comfortable. Very hot water pressure was not very fast. Room was very nice and clean. Will stay again.

Partner

10/10

Exceptional

25 Oct 2025

Ronnie

Great staff, clean, nice pool, great breakfast.

8/10

Excellent

20 Oct 2025

Regina

They were very accommodating

Leisure Family

8/10

Excellent

20 Oct 2025

Michael

Healthy

Leisure Family

6/10

Pleasant

19 Oct 2025

Marie Elena

I needed more towels. I went to the front desk and there was nobody there.

10/10

Exceptional

19 Oct 2025

Cory

The hotel was clean.

Leisure

10/10

Exceptional

13 Oct 2025

Lori A

Clean rooms, comfortable beds, amazing breakfast, wonderful staff and safe location!

Leisure Family

10/10

Exceptional

12 Oct 2025

Daniel

It was a great stay that was clean, safe and quiet.

8/10

Excellent

12 Oct 2025

Steve

A little noisy (near freeway)
Breakfast with omelet station was a nice surprise!

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Jessica

Location was safe. Room was clean. Breakfast was unbelievable-a made to order omelet station was a great way to kick off our day. The front desk ladies were accommodating and kind.

Friends_and_family Family

8/10

Excellent

08 Oct 2025

EVELYN

The hotel was clean overall and the service was great. My family loved the breakfast options they offered. The staff were very helpful and friendly and the beds were comfortable too.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

Ron

Great staff, wonderful breakfast and service.

8/10

Excellent

06 Oct 2025

Scott

Easy to get to. Good service , and Breakfast options. Room was clean .

Leisure Family

8/10

Excellent

06 Oct 2025

William

Nice

2/10

Poor

05 Oct 2025

Kent

The property is very old and needs a total renovation. The mattress is probably the worst one I have ever slept on. I had to sleep on the edge closes to the wall so I wouldn’t roll to the center. The bed is absolutely terrible. The carpet is old with stains and the shower leakes on the floor. I will never stay at this hotel again!

Leisure Family

8/10

Excellent

04 Oct 2025

William

Lots of people just hanging out in parking lot

Business

10/10

Exceptional

01 Oct 2025

Vincent

Excellent all the way through.