Name: Sleep Inn South Bend Airport
Address: 4134 Lincolnway West, South Bend, 46628, US

10/10

Exceptional

26 Jul 2026

Sasha

It was an avarice hotel not dirty and quiet

2/10

Poor

25 Jul 2026

Elisabeth

This property is not the rating that is shown on Expedia. It is well below the rating provided on Expedia. It smelled of marojuana, mildew, smoke, and food that was cooked for dinner. The front desk employee was kind and gave us a different room than we originally were in due to
The horrific room smell, it didn’t really make up for the overall condition of the property. We couldn’t cancel bc Expedia was unable to contact the property. We offered to go down to the front desk and have Expedia talk to the employee but Expedia said no to that idea. Overall we were stuck and decided to stay or leave and lose the money.

6/10

Pleasant

05 Jul 2026

grecia

Provided what we needed for the night to shower and sleep. Nothing extraordinary about it.. We did have to wait for our room to be ready at check-in so that was a tad bit inconvenience since we were ready to shower coming from the beach.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

James

Arrived late, and left early, so we didn't check out most of the hotel. It is an older building, but has a lot of updated amenities. Served it's purpose well enough

6/10

Pleasant

21 Jun 2026

W Kevin

Relatively clean and affordable.
However breakfast left a little to be desired and my room had ants

Family_with_children

8/10

Excellent

18 Jun 2026

Mary

Clean room. Comfortable beds.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Nancy

Hotelbinformed me there was an airport shuttle but on arrival there was not and it was extremely difficult finding a taxi or Uber. No info from hotel on that.

Self

4/10

Poor

14 Jun 2026

ron

The remote control for the tv didn’t work, batteries were dead and the desk had no replacements, I heard two other people complaining about the same thing, the pool was filthy, would never consider getting in. The continental breakfast was no more than stale donuts, so I tried the cereal, it was just an Estelle as the donuts. Avoid this place at all cost

Family_with_children

4/10

Poor

14 Jun 2026

Breyon

The pictures online didn't look like the of the room

10/10

Exceptional

19 Apr 2026

Mike

Surprised at how clean everything was, exceeded my expectations

6/10

Pleasant

19 Apr 2026

Carrie

Nothing impressive. Bed pillows are small. No shower amenities. Refrigerator was dirty

8/10

Excellent

12 Apr 2026

Dorn

Clean, great staff, and convenient; but breakfast was terribly weak.

Partner

8/10

Excellent

10 Apr 2026

Megan

Pool was advertised outside on their sign and online but it clearly wasn’t working for a LONG time. Not sure why you’d keep the sign up outside? Breakfast really wasn’t breakfast. And housekeeping came at 7-8am every morning. So there was no sleeping in.

Partner

10/10

Exceptional

22 Mar 2026

Judith

The hotels beds were amazingly comfortable very well kept up very clean, and I stay at some pretty high-end hotels and this was really nice and such a good price as well! The staff at the front desk was amazing. Good conversations!

10/10

Exceptional

20 Mar 2026

diane

Staff was exceptionally helpful

Partner

8/10

Excellent

02 Feb 2026

Jo

Clean room and bathroom, courteous staff, close to the airport

Leisure Partner

6/10

Pleasant

08 Jan 2026

Doug

Airport shuttle would be a good add

Self

2/10

Poor

06 Jan 2026

Cody

Staff sucked water was cold room had bad smell to it

Business

8/10

Excellent

27 Dec 2025

fredrick

Everything was satisfactory

Self

10/10

Exceptional

19 Dec 2025

William

Staff was amazing and very helpful! Hotel was very clean and well maintained.

Leisure Family

10/10

Exceptional

12 Dec 2025

Lucy

Very clean room, I was impressed! Staff was quite helpful!

Leisure

10/10

Exceptional

12 Dec 2025

Carl

Nice accommodating staff

Business Partner

10/10

Exceptional

08 Dec 2025

ERICK

I really appreciated the friendly nighttime check-in and easy location.

Business Self

6/10

Pleasant

02 Dec 2025

Rebecca

Both the staff member i encountered were very nice and as helpful as possible
Now about the room,the carpet looked dirty and dingy, the bed was old comfortable enough but not in a mattress encashment which in my opinion makes it suspect, there was a couch in the room but i didnt use it it looked as old and dingy as the carpet, mini fridge worked well kept my drinks cold, new tv, good tv channels bathroom was very clean and in good working order, shower head was older but worked there was no hair dryer glad i brought my own, no snacks in the vending machine, but the drink machine was only 1$ so that was nice, oh and the indoor pool advertised does not exist

Business

6/10

Pleasant

29 Nov 2025

Tammy

Room was good but outdated and the halls smelled horrible

Friends_and_family Family

2/10

Poor

29 Nov 2025

Bill

Nothing wrong with the hotel but my car was stolen out of the parking lot. I would stay in a different area.

4/10

Poor

28 Nov 2025

David

The room had a lot of damage to it and amenities were not available and was not specified beforehand. The complimentary breakfast was a joke, might as well not have included it. Would not recommend this location to any family or friends.

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

MARY

Room was clean and staff friendly. Minimal breakfast bar.

8/10

Excellent

23 Nov 2025

Tim

Rooms could use some updating (need new and better quality mattresses, furniture and televisions). The free breakfast offered no hot foods as shown by picture in their description. The staff is very good and keep the hotel very clean. The water pressure for the shower was lacking. Vending machines were empty of snacks. I would stay here again.

Leisure Friends

10/10

Exceptional

17 Nov 2025

James

Everything was great

Self

8/10

Excellent

10 Nov 2025

Verified traveler

Nothing fancy, but a good value

2/10

Poor

03 Nov 2025

David

NOT SAFE, HORRIBLE STAFF, POOL CLOSED DUE TO UNSANITARY CONDITION, ROOM LINENS ANDCONDITION HORRIBL! WALKED OUT AND GOT ANOTHER HOTEL

10/10

Exceptional

30 Oct 2025

Clinton

Room was spotless and layed out as advertised. I recommend this hotel.

Business Self

10/10

Exceptional

27 Oct 2025

Donald Thomas

Convenient location for the night before a Notre Dame game. Affordable pricing, clean facility with a comfortable bed and friendly staff. I’d stay here again.

Leisure

10/10

Exceptional

24 Oct 2025

Patrick

No issues and very convenient location from Indiana Toll Road and airport. Many fast food options close by. Good value for the money. Would stay again.

Leisure Self

10/10

Exceptional

20 Oct 2025

Ryan

Stay was great

Leisure Friends

8/10

Excellent

12 Oct 2025

Dorn

Room and bathroom clean, comfortable and quiet. Weak breakfast and very slow checkin. Everyone polite and professional though.

Partner

10/10

Exceptional

09 Oct 2025

Wendy

Very nice place. Close to sirport

10/10

Exceptional

07 Oct 2025

Daniel

Very good staff gentlemen checking me in was super nice and the room was definitely worth the time and money that i paid . Parking was more than perfect 👌 Air conditioning was fine i recommend this hotel. No complaints

Business

8/10

Excellent

06 Oct 2025

Maryann

The room was large and quiet. The breakfast was basic but adequate.

Leisure

10/10

Exceptional

02 Oct 2025

Shauna

Easy check in, room was good.

2/10

Poor

01 Oct 2025

Roberta

NO POOL as advertised NO BREAKFAST as advertised not even a tub in our room. We left and was promised but did NOT receive a refund

Partner

2/10

Poor

27 Sep 2025

Tyler

I was told I have to cancel my booking.

Leisure Family

8/10

Excellent

15 Sep 2025

Melanie

.

Leisure Family

6/10

Pleasant

26 Aug 2025

Lorraine

The room was adequate. None of the amenities were working. There was no breakfast. Just a place to crash.

Leisure Family

2/10

Poor

25 Aug 2025

Garreth

Smelled bad inside, Everything was grimy, stains on sheets. Pool closed, Continental breakfast was foul and old. Key card not working late one evening and had to wait an hour for the staff to return to let me into my room.

Business Self

2/10

Poor

25 Aug 2025

Kimberley

I tried to contact the property directly and no one answered. I called the 800 # and 4 different customer service staff could not get anyone on the phone at the local property. I arrived to what appeared to be a deserted hotel. I was traveling alone and was not comfortable staying there. Again, not beaing able to contact a PERSON at the property added to my issues.

Business_and_leisure Self

6/10

Pleasant

19 Aug 2025

Kim

The exterior looked abandoned with all the grown up weeds. Needs landscaping work. Interior was clean and looked better. Room was clean. Breakfast was ok. Instant eggs were not good but the yogurt, waffle and coffee were good.

Leisure Family

4/10

Poor

17 Aug 2025

Ann H

Toilet broke, no phone service, microwave didn’t work, smelled bad, no coffee maker, air conditioning didn’t work. Ugh!

Business

4/10

Poor

10 Aug 2025

John

Had to go to two rooms. First room toilet wouldn't work. Wouldn't flush. Missing flush arm connection to flush valve. Couldn't convince desk clerk. Clerk also forgot to activate AC system until I mentioned it. Second room had working toilet. It appears the toilet had been broken for some time.

6/10

Pleasant

07 Aug 2025

Janneane

The inside is much, much nicer than the outside - don't judge a book by its cover!

4/10

Poor

03 Aug 2025

Walter

The ownership group needs to sell this property. We’ve been staying here for years but it has been in steady decline favor the last two years. Staff is poorly trained and the outside of the property is absolutely Eay should be paying me to stay there.

Leisure Family

4/10

Poor

27 Jul 2025

Roger

First room had dried puke on the floor along with something splashed on the wall that had not been cleaned up. Asked for a different room. 2nd room ac didnt work very well and handicap shower stall wasnt working properly. Shower head didnt stay attached so had to hold through the whole shower. Bedding and towels in both rooms were very dingy and dirty looking. Pool was closed and appeared to have been closed for an extended time. Ice machines, vending machine and drink vending machines were not working along with juice machine in breakfast area. Would not stay again.

Leisure Family

10/10

Exceptional

23 Jul 2025

Matthew

It was nice and private, as well as clean.

Leisure Self

10/10

Exceptional

21 Jul 2025

Michael

Great hotel

Very nice room, great bed and great front staff.

Business

2/10

Poor

21 Jul 2025

Brynn

Disgusting

Absolutely gross, not a place you want to stay. No AC in the room, pool condemned by the health department, everything is gross. Outside overgrown weeds looks abandoned. Can’t find staff, don’t answer the phone, don’t reply to emails. I left. It’s super disgusting.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Heidi

The hotel was nothing like the pictures. We thought it was an abandoned property when we pulled in. Overgrown weeds, cigarette butts & trash all around. There was only 1 car in the parking lot. When we walked in, the lobby/dining area was dark and all the chairs were put up. The pool looked bad and then we were told it was closed for maintenance. We ended up finding a different hotel, as this one seemed dirty and unsafe, and the only employee there didn't seem to care.

Leisure Family

2/10

Poor

16 Jul 2025

Neysa Y

The person at check-in was courteous but the hotel looks deserted from the outside, smelled musty upon entering, swimming pool was out of order, vending machines were empty, the room was stuffy and smelled musty. Decided not to stay even tonight I had a non-refundable room. Very disappointed.

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

Theodore

Adequate

Pool was inoperative and we were not notified prior to check in, room had a hot tub that also was inoperative.
Room was clean.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Luz

The pictures are nothing like real life! The hotel it self is dirty. The elevator makes a noise. The room walls were dirty like someone slashes Champaign on them. The hallways are super hot and they smell horrible. The pool was not in service and that was not noted on the description or else I would’ve not booked. When I asked front desk he said it had not been in service for a while now. Breakfast didn’t not look appetizing where the salt and condiments were it was dirty.

Family_with_children

2/10

Poor

21 Jun 2025

Brittany

Checked in went to room and checked right back out.

Business

2/10

Poor

20 Jun 2025

Mariann

The staff was very kind and friendly unfortunately the room had bedbugs.

Leisure Family

4/10

Poor

10 Jun 2025

January

We stayed here because it was close to the airport for a morning flight. This place does not look like the pictures. Looks deserted, like no one cares for it from the parking lot. Badly in need of a renovation-comforter had a cigarette hole, lobby smelled like industrial cleaner, room needed repairs. Pillows were old and shower curtain doesn’t reach the ground so floor gets wet. Pool closed by health department. Staff was nice enough and someone drove us 1 minute to airport in morning.

Partner

2/10

Poor

09 Jun 2025

Timothy

Terrible stay, this hotel should be taken off hotels.com places to stay. I am waiting for a call from the manager, because one of the 2 rooms I booked was for my daughter and grandkids. is was not cleaned very well. the towels issued was yellow, no real pillows on the beds. Also the poll was out of service , the ice machines didn't work, the vending machines was empty not stocked. to say the least.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Margaret

Great! Convenient to the airport!

Friends_and_family Family

6/10

Pleasant

26 May 2025

Robin

Convenient to airport but needs some maintenance.

Leisure Family

4/10

Poor

26 May 2025

Daiva

It was convenient location and reasonable price. There were homeless people at the entrance, staircase area had garbage on the ground

2/10

Poor

22 May 2025

JARED

Disgusting, everything was broken. Pool closed by the health commission, all vending machines empty, breakfast juice machine broken, TV remote missing batteries, and door lock missing latch…didn’t really feel safe.

Business Self

10/10

Exceptional

09 May 2025

Thomas

Very clean well run discounted hotel. Staff was very good.

4/10

Poor

08 May 2025

Verified traveler

Wasn’t the greatest.

-pool was closed by heath department
-ice machine inoperative
-juice machine at breakfast broken and no other choices other than coffee
-room phone did not work
The staff was friendly but overall seems to be run by someone that does not know what they are doing and in need of help.

Friends_and_family Family

6/10

Pleasant

04 May 2025

Adelyne Susan

Nothing

Leisure Family

6/10

Pleasant

01 May 2025

Susan

Room smelled like stale cigarettes.
Toilet paper holder broken.

Leisure Self

2/10

Poor

27 Apr 2025

Sarah

Not an enjoyable stay. The hotel smells horribly like old smoke and mildew. Honestly it gave me an headache within an hour of being there. Everything needs redone. Furniture is extremely run down and stained. Telephone didn’t work, fridge didn’t work, A/C barely worked. Appeared to be blood stains on the walls. Stained sheets. Very uncomfortable block pillows that I’ve never seen in any hotel before. Very noisy throughout the night making for an overall horrible stay. Spend the extra $ and stay elsewhere. I wish I did.

Leisure Self

4/10

Poor

18 Apr 2025

Harley

Wifi disconnect frequently. Dirty bed linen. Stain toilet. Pool closed due to sanitation issue. Smelly hall and dirty elevator.

Business Self

2/10

Poor

06 Apr 2025

Patricia

Gross

Absolutely the worst hotel experience I have ever had. The toilet seat was broken. The toilet paper roll holder was broken off. The mini fridge didn't work. The AC didn't work. We asked for fresh wash cloths after 3 days, were told there weren't any. Stains on the bedspread. Stains on the sofa. No plug at the desk. The ENTIRE hotel smells like an old ashtray. It is literally hard to breathe in there. We left early after paying for 6 days. We couldn't stay there any longer.

Friends_and_family Family

6/10

Pleasant

16 Mar 2025

Jana

Got a decent price on a stay super close to SB airport. Easy parking and convenient location were the strong points. The room was mostly clean, but the carpet needed some attention - there was evidence of a previous spill or stain that tracked through a good part of the entrance area. Also, the handheld showerhead had an issue - it would not stay up in a fixed position on its own. All in all it was fine...

Leisure Family

2/10

Poor

07 Mar 2025

Kevin

This place was filthy

Business

8/10

Excellent

13 Feb 2025

jill

Comfy beds

Good hotel if you need to sleep for just a night. Nothing terribly special, but the beds were very comfortable and I found the staff to be very nice.

Friends_and_family Family

2/10

Poor

04 Feb 2025

Lainey

Fridge spoiled my food, pool couldnt be used, sheets and gloor dirt. Everything broken

Leisure Family_with_children

2/10

Poor

30 Jan 2025

Lisa

Disappointing customer

I did not have a good stay I booked Fridays first night couple hours in room noticed refrigerator wasn't working and a light towed the front desk was told the next day will get moved to a room didn't get moved to a room to 3 days later then the room I got moved to phone didn't work microwave didn't work refrigerator was dirty and didn't have racks in it ask for manager to come talk to me never did was told would get a call that following Monday which was the next day for me leaving I left on a Sunday have not heard from this manager has not called and discussed with me the problems that I had while I was there I've stayed here a few times never had this problem I've had problems but the problems with taken care of right away this time did not meet standards at all

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Verified traveler

Nice & Comfy

Just a quick overnight but all was good. Transportation was on time also to airport.

Business

10/10

Exceptional

06 Oct 2024

James

Lovely staff

The staff were friendly and extremely helpful throughout my stay. I’ll stay there again if I pass through South Bend again.

Self

8/10

Excellent

06 Oct 2024

Megan

The property was no frills but our room was clean and comfortable and that’s all we wanted! I would stay there again.

Leisure Family

6/10

Pleasant

01 Oct 2024

Bobby

Good location. Hotel past it’s prime and run down.

Business Family

2/10

Poor

31 Aug 2024

vasil

alot of homeless on the property and condition inside was dirty

Leisure Self

4/10

Poor

26 Aug 2024

Curtis

Zero facial towels or wash cloths. There was a big leak under the sink for which we had to put the trash basket to catch the leaking water whenever we used the sink. We could hear every step in the room above ours which interfered with our sleep. This place is run by a manager who cuts corners and isn't engaged which is reflected in the issues mentioned above. Stay away from this place.

Leisure Partner

2/10

Poor

24 Aug 2024

Julianne

Expedia should no longer list this property. It appears to be temporary shelter for homeless. We registered but then immediately left as we considered the facility to be totally unsafe. I will not pay for the roo.

Leisure Partner

4/10

Poor

22 Aug 2024

Deborah

They advertised an indoor pool on their sign out front but it was empty. When we came back after dinner and it was getting late, there seemed to be a lot of questionable activity outside.

Family

8/10

Excellent

20 Aug 2024

Andrew

Good for Traveling Through

I didn't spend much time in my room, as I checked in late at night (11:30 pm-ish). Door was locked, which is fine with me when I'm inside, but had to ring the doorbell multiple times to get in. Minor inconvenience. Room was clean, bedding seemed clean, and the bathroom was better than a lot of hotels I've stayed in.
I might try the hotel next door next time, just for compariaon, but this is a decent, affordable hotel for a night or 2. Great for quick work trips.

Friends_and_family Friends

6/10

Pleasant

19 Aug 2024

Kendalyn

Wasn’t horrible however the elevator and floors were dirty

2/10

Poor

01 Aug 2024

Matthew

Unfortunately, this is a total dump. It's by far the worst experience I've had with a hotel: I found at least 5 dead bugs (4 which were in the bathroom), the microwave and ice machine were both broken, the room was dusty and dirty, there was mold in the toilet. Furthermore, the neighborhood is pretty scary. The next morning, I couldn't leave fast enough. Save your time and money -- go elsewhere.

Leisure Self

2/10

Poor

28 Jul 2024

CASEY

The Sleep Inn was terrible. One of the reason why we booked this place was because of the indoor pool which when we arrived wasn’t an indoor pool. The place was not very clean and one of our friends had to request for another room because it smelled and had flies in the room. I never been to a place where they place the coffee maker inside of the restroom. The furniture in the room was very old and disgusting. We went down for breakfast and my husband was eating yogurt and he said that it tasted funny and we realized that it was expired. I would not recommend this place to anyone and wish I could get my money back from this place for false advertising and we wanted to talk with the manager and they kept telling us that the manager wasn’t around.

Friends_and_family Friends

6/10

Pleasant

27 Jul 2024

Willie

T

2/10

Poor

16 Jul 2024

Magali

Horrible stay

Horrible experience. Avoid this hotel will all possibly. Front desk person was extremely rude. When you walk into the building there’s an awful smell.
The room we were given the toilet was not flushing. We only use the room to sleep a few hours.

Partner

8/10

Excellent

14 Jul 2024

Stephanie

We were traveling with 2 five year olds and it would have been nice if the pool worked. The rooms were very clean.

Leisure Family_with_children

4/10

Poor

12 Jul 2024

Margaret

Lots of people loitering in the parking lot after 8pm, to the point where I was concerned that my car would be broken into during the night. The front desk was polite and told me to pull my car up to where they could see it through the front doors during their night shift. Room was mostly clean, sheets were stained/dirty, and we did not have enough towels. We were exhausted so stayed there but would not stay again. Pool was drained and filthy on the bottom. It did not feel like this hotel was well-cared for or well-managed by the owners. The front desk staff was kind and helpful.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2024

Ava

There were a lot of amenities that were promised and not given, barely anyone stayed there, the area around the hotel is weird and kinda creepy. Did not see any airport shuttle, pool was completely empty/not filled, hallways were gross, stained, and smelled bad. The shower inside the room was god awful, for what I paid for 5 days; it was not worth it.

Leisure Partner

2/10

Poor

08 Jul 2024

sarah

There was not a room ready for us when we arrived to check in after driving all afternoon and evening. The whole place smelled awful, had chosen this hotel because of the pool which was closed. I found it interesting their sign outside advertised a pool but in reality it’s drained. The covers and sheets had stains, carpets had not been vacuumed in quite awhile based on the appearance. One of the worst hotel stays I have ever had.

Leisure Family_with_children

2/10

Poor

07 Jul 2024

Michael

The property literally stinks. It’s some sort of mixture of just dirtiness and stinky people smell. The common area in particular. We got to our room and it smelled like cigarettes. They said there were no rooms available but I pushed and they “found” one (it was a lot bigger and they probably just didn’t want to give it to us). The pool was drained, the elevator didn’t work, and the tub in the new room was gross and plugged up. It was bad. My advice: avoid!

Leisure Family

2/10

Poor

07 Jul 2024

Yesenia

Do not recommend.
Smells bad, the room door does not lock so all your belongings will be exposed to getting stolen , I informed the lady at the counter twice but she did not care to take a look at the door . If you have the option to book somewhere else please do. This has been the worst hotel I’ve stayed in.

Family_with_children