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Hilton Guatemala

Guatemala City · Guatemala

Km. 9.5 Ca-1 East Vista Real CompleView location

8.6/10Excellent769 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location7.8/107.8
Neighborhood8.4/108.4
Quality10.0/1010.0
Value8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Guatemala

Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance. We look forward to welcoming you to the hotel soon.

Plan a getaway at Hilton Guatemala City, set in an exclusive residential neighborhood near historic downtown. The hotel offers free shuttle service, connecting you to the best of Guatemala City. A charming and relaxing retreat, our hotel is rich in colonial architecture, murals, wood carvings and quarry statues.

Guest rooms are inviting spaces with high ceilings and large windows that welcome in the natural light. Enjoy plush beds, free WiFi, an HDTV and work desk. Suites offer even more space with a separate living area and dining table for 2 people.

Executive rooms are designed especially for guests here on business. Perks include butler service - arranging everything from golf outings to event tickets - and access to the Executive Lounge, offering breakfast, all-day refreshments and evening cocktails. Make the most of the beautiful weather in our outdoor pool and whirlpools.

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The fitness center has all the latest equipment, and we have salon services on request to feel pampered and at your best during your stay. Dine elegantly indoors or on the terrace with volcano views at Las Ventanas, where our award-winning team serves Mediterranean specialties.

Las Cascadas, our cozy bar, overlooks the hotel's gardens and waterfall, a chic spot to enjoy a cocktail. Plan your next conference or wedding with a choice of 12 equipped halls. Every event space is a blend of neoclassical design, high ceilings and contemporary style, accommodating 10 to 550 guests.

Count on our event and culinary teams to assist with all the details.

When you stay at Hilton Guatemala City in Santa Catarina Pinula, you'll be near the airport, within a 10-minute drive of Paseo Cayala and La Aurora Zoo. This luxury hotel is 1.9 mi (3.1 km) from Centro Comercial Pradera and 2 mi (3.3 km) from Zona Pradera.

Make yourself at home in one of the 130 air-conditioned rooms featuring espresso makers and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Santa Catarina Pinula?

This hotel has 49729 square feet (4620 square meters) of space consisting of conference space and 12 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Free in-room WiFi has a 1-device limit.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
    • Airport shuttle fee: USD 16 per person
    • Airport shuttle fee per child: USD 16 (from 1 to 18 years old)
    • Pet fee: USD 50 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Comercial Pradera 3.2 km / 2 mi
Zona Pradera 3.4 km / 2.1 mi
Embassy of Israel in Guatemala 5 km / 3.1 mi
Universidad del Valle de Guatemala 5.1 km / 3.2 mi
Oakland Mall 5.4 km / 3.4 mi
Embassy of Canada 5.5 km / 3.4 mi
Gran Centro Los Próceres 5.6 km / 3.5 mi
Plaza Fontabella Shopping Center 5.9 km / 3.7 mi
Europlaza 6 km / 3.7 mi
Francisco Marroquin University 6.4 km / 4 mi
El Obelisco 6.5 km / 4 mi
Sixtino II 6.5 km / 4.1 mi
Embassy of Lebanon 6.6 km / 4.1 mi
Avia Mall 6.6 km / 4.1 mi
The Village Shopping Center 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 130
  • Number of floors (main building): 6
  • Double rooms: 69
  • Suites: 8
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
Show 51 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Garden
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • HighchairsExtra charge
  • Conference room
  • Meeting room: 12
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Flight information required
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVE • 1 Bedroom • 36 m²ROO.DX-EJ
    Room DELUXE EXECUTIVEPhoto unavailable4 photos

    Hilton Guatemala

    Room DELUXE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Room amenities

    • Hairdryer
    • Housekeeping
    • Make-up mirror
    • Alarm clock
    • Pillow menu
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 36 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable9 photos

    Hilton Guatemala

    DOUBLE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Housekeeping
    • TV
    • Hairdryer
    • Make-up mirror
    • Alarm clock
    • Pillow menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 36 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Hilton Guatemala

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • TV
    • Housekeeping
    • Make-up mirror
    • Alarm clock
    • Pillow menu
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 36 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Hilton Guatemala

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1
    • Ironing set
    • Cable TV
    • Housekeeping
    • Garden
    • Pillow menu
    • Alarm clock
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Guatemala

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Hairdryer
    • Housekeeping
    • Make-up mirror
    • Alarm clock
    • Pillow menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Guatemala

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVEDBL.DX-EJ

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVE • 1 Bedroom • 36 m²ROO.EJ
    Room EXECUTIVEPhoto unavailable3 photos

    Hilton Guatemala

    Room EXECUTIVE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Room amenities

    • Housekeeping
    • TV
    • Pillow menu
    • Alarm clock
    • Hairdryer
    • Make-up mirror

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Hilton Guatemala

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Housekeeping
    • Hairdryer
    • TV
    • Pillow menu
    • Alarm clock
    • Make-up mirror

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE TWO QUEEN BEDSDOUBLE • EXECUTIVE TWO QUEEN BEDSDBL.2Q-EJ

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE EXECUTIVE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 1 Bedroom • 36 m²ROO.DX
    Room DELUXEPhoto unavailable7 photos

    Hilton Guatemala

    Room DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Room amenities

    • TV
    • Housekeeping
    • Make-up mirror
    • Alarm clock
    • Pillow menu
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Hilton Guatemala

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 36 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable6 photos

    Hilton Guatemala

    JUNIOR SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Pillow menu
    • Bathroom: 1
    • Alarm clock
    • Hairdryer
    • Garden
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE TWO QUEEN BEDSRoom • EXECUTIVE TWO QUEEN BEDS • 1 Bedroom • 36 m²ROO.2Q-EJ
    Room EXECUTIVE TWO QUEEN BEDSPhoto unavailable3 photos

    Hilton Guatemala

    Room EXECUTIVE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    EXECUTIVE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-EJ

    Room amenities

    • Hairdryer
    • TV
    • Pillow menu
    • Alarm clock
    • Make-up mirror
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hilton Guatemala

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE QUEEN BEDQUADRUPLE • EXECUTIVE QUEEN BEDQUA.EJ-QN

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 36 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hilton Guatemala

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Make-up mirror
    • Pillow menu
    • Housekeeping
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities
    • Safe
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Hairdryer
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 36 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable7 photos

    Hilton Guatemala

    Room KING SIZE BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Ironing set
    • Garden
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Alarm clock
    • Pillow menu
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 36 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable10 photos

    Hilton Guatemala

    Room KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Housekeeping
    • Hairdryer
    • TV
    • Alarm clock
    • Make-up mirror
    • Pillow menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 36 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable11 photos

    Hilton Guatemala

    DOUBLE DELUXE KING BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Alarm clock
    • Bathroom: 1
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Pillow menu
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV
    • Housekeeping
    • Garden

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hilton Guatemala

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO QUEEN BEDSRoom • DELUXE TWO QUEEN BEDS • 1 Bedroom • 36 m²ROO.2Q-DX
    Room DELUXE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Guatemala

    Room DELUXE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-DX

    Room amenities

    • Hairdryer
    • TV
    • Make-up mirror
    • Alarm clock
    • Pillow menu
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE EXECUTIVEQUADRUPLE • DELUXE EXECUTIVEQUA.DX-EJ

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hilton Guatemala

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hilton Guatemala

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • TV
    • Hairdryer
    • Housekeeping
    • Make-up mirror
    • Alarm clock
    • Pillow menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE KING BEDRoom • EXECUTIVE KING BED • 1 Bedroom • 36 m²ROO.EJ-KG
    Room EXECUTIVE KING BEDPhoto unavailable4 photos

    Hilton Guatemala

    Room EXECUTIVE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-KG

    Room amenities

    • Housekeeping
    • TV
    • Pillow menu
    • Alarm clock
    • Make-up mirror
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Guatemala

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Guatemala

8.6
Excellent
769 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
7.8 /10
Neighborhood
8.4 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
14 Jul 2026
Gustavo
La experiencia no fue buena, no tenían agua caliente y el baño estaba en deplorables condiciones
Partner
10/10
Exceptional
02 Jul 2026
karla mariela
Architecture
Family_with_children
10/10
Exceptional
26 Jun 2026
Gomzalo Puentes
El personal del restaurante, especialmente el del fin de semana, destacaron por sus cuidados. Es un lugar muy limpio, todos los servicios funcionaron excelente, nos buscaron en el aeropuerto y nos dejaron también. Volveremos
Partner
10/10
Exceptional
14 Jun 2026
Carlos
Excelente hotel, cuartos espaciosos , para la zona en que hago mis negocios perfecto
Self
10/10
Exceptional
10 Jun 2026
Tae
Like
Partner
10/10
Exceptional
09 Jun 2026
Andrew
The entire property was immaculate, and the airport shuttle driver was fantastic. Great experience.
Partner
8/10
Excellent
04 Jun 2026
Alejandra
The pool was dirty for our whole trip, it was unfortunate and we asked the staff about it and nothing was done.
Partner
10/10
Exceptional
02 Jun 2026
Olga
The property is beautiful and unique.
I really felt at home so beautiful and comfortable.
Partner
10/10
Exceptional
12 May 2026
Luis
Es el mejor hotel de Guatemala sin duda y por mucho, todo maravilloso!
Partner
10/10
Exceptional
08 May 2026
Jonathan
Excelente instalación y servicios conplementarios
6/10
Pleasant
12 Apr 2026
Jose
No hot water in the shower. The night staff girl had has a little attitude not friendly at all.
Self
10/10
Exceptional
04 Apr 2026
Elmer
Everything was good
Partner
10/10
Exceptional
24 Mar 2026
Errol
Nos volveríamos a hospedar muchas veces más, este hotel superó nuestras expectativas uno de los Hilton más bellos que hemos conocido! Las personas demasiado amables y serviciales siempre! Gracias
Partner
10/10
Exceptional
16 Mar 2026
henry
This hotel never disappoints! Luxury at US.budget prices. A bit out of town but not so far as to make a difference. Views to die for and colonial style. Staff are as first class as the building. Would recommend for any travelers.

Hank
Self
8/10
Excellent
18 Feb 2026
karen
Yes room very clean … ornate decor…. Bed comfortable and spacious… staff helpful and courteous.
Self
8/10
Excellent
15 Feb 2026
Ana
Nice stay
Partner
2/10
Poor
24 Jan 2026
Ran
The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.
10/10
Exceptional
16 Jan 2026
Roger
The hotel property in excellent condition and very quiet and safe.
10/10
Exceptional
07 Jan 2026
Nallely
Beautiful place to stay, friendly staff (thank you Yahaira for being AMAZING!). I felt at home at this Hilton. The backyard looked like from a fairy movie and the decoration has so much character. Room was clean and service was top notch!
Please give Yahaira a promotion and a raise!!
Leisure Self
8/10
Excellent
03 Jan 2026
Destinee
The room was ok, a bit outdated. The hotel itself was beautiful, the staff was excellent! Overall I’d stay here again
Leisure
4/10
Poor
02 Jan 2026
Richard Dwayne
Too distant from anything, long walk from rooms to lobby and restaurants
Leisure Family
10/10
Exceptional
29 Dec 2025
Bryam
Need it more time to stay
10/10
Exceptional
27 Dec 2025
Manuel
The staff was the highlight of the hotel. The hotel is beautiful, clean and
Partner
2/10
Poor
26 Dec 2025
Christian A.
Not coment
8/10
Excellent
08 Dec 2025
Ana
Place is beautiful all around, but it is in need of some upgrading, crack tile in the bathroom, Maybe get rid of rug all together. Bathroom lacking basic things like a shower cap, no bathroom robe.
Leisure Partner
2/10
Poor
05 Dec 2025
Victor
Worst service
Business Family
10/10
Exceptional
18 Oct 2025
Hugo
Great stay and amazing property
Leisure
8/10
Excellent
05 Oct 2025
In Chul
Beautiful place but noisy
10/10
Exceptional
01 Sep 2025
Christian
Excellent hotel. The breakfast buffett was fantastic
10/10
Exceptional
01 Sep 2025
pawel
Great place
10/10
Exceptional
29 Aug 2025
David
Clean and accessible
10/10
Exceptional
29 Aug 2025
Vincent Desierto
Perfect vacation place with peace and quiet.
10/10
Exceptional
25 Aug 2025
Agustin
EVERYTHING!
The facilities and the staff were outstanding. A place to go for peace and quiet.
4/10
Poor
02 Jul 2025
Shardai
Hotel smelled very bad
6/10
Pleasant
14 Jun 2025
Karlton
I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Jessica Gallo
Excellent customer service. Very clean and great location
Leisure Self
10/10
Exceptional
02 Jun 2025
Gloria
All gravy
4/10
Poor
24 May 2025
T. S.
My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
Leisure Family
10/10
Exceptional
12 May 2025
Alex
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Business Family
4/10
Poor
30 Apr 2025
josie
Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.
Leisure Partner
10/10
Exceptional
24 Apr 2025
Christina
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
10/10
Exceptional
17 Apr 2025
Jennifer
Excellent property
Business_and_leisure Family
10/10
Exceptional
11 Apr 2025
Milton
Great service
Leisure
10/10
Exceptional
24 Mar 2025
Carmela
No me gustó la comida
Business_and_leisure
10/10
Exceptional
23 Mar 2025
Lesbia
Wonderful start to our honeymoon ❤️
Leisure Partner
8/10
Excellent
28 Feb 2025
Juan
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Business_and_leisure Family
10/10
Exceptional
31 Jan 2025
martha
Nice and clean
Leisure Family
10/10
Exceptional
19 Jan 2025
marichu
Lindas instalaciones
Excelente servicio
Business Partner
10/10
Exceptional
11 Jan 2025
Giovanni
amazing services i love the place
Business_and_leisure Partner
10/10
Exceptional
06 Jan 2025
Ericka
Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Leisure Family
6/10
Pleasant
31 Dec 2024
Kelly
Nice hotel. But staff could be more helpful
Business_and_leisure Self
8/10
Excellent
27 Dec 2024
Alfredo
Great hotel and nice arquitecture.
Leisure Family
10/10
Exceptional
03 Dec 2024
Jennifer
The hotel is spectacular! We loved it!
Leisure Family
10/10
Exceptional
24 Oct 2024
Giovanni
Amazing servicer
10/10
Exceptional
02 Oct 2024
Jenny
service
2/10
Poor
20 Sep 2024
Carlos
I end up not staying there
And I will Stay there again
The pictures on the Website are deceiving
10/10
Exceptional
16 Sep 2024
Marcos
Everything is super
Business Family
10/10
Exceptional
13 Sep 2024
William H
Very cool classic room design!
Leisure Self
4/10
Poor
11 Sep 2024
Geraldo
Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
Leisure Self
10/10
Exceptional
26 Aug 2024
Hector R
Excelente servicio. El desayuno y el servicio del restaurante excelente
Partner
10/10
Exceptional
14 Aug 2024
Darnell
Beautiful property.
Business_and_leisure Family
10/10
Exceptional
11 Aug 2024
Paola
Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Business_and_leisure Self
10/10
Exceptional
11 Aug 2024
JOSE
Excelente servicio como siempre
Leisure Self
10/10
Exceptional
08 Aug 2024
Karlton
Everyone was very friendly 😊
Business
10/10
Exceptional
07 Aug 2024
Miriam
I love the tranquility of the place. The staff incredible!!
Leisure Friends
10/10
Exceptional
07 Aug 2024
Daniel
Staff was very friendly and available to assist with all of our questions and needs.
Leisure Family
10/10
Exceptional
21 Jul 2024
Jill
Beautiful property
Leisure Friends
2/10
Poor
20 Jul 2024
Mark
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
10/10
Exceptional
19 Jun 2024
Cocó
All good
10/10
Exceptional
17 Jun 2024
NICOLE
.
Leisure Friends
10/10
Exceptional
06 May 2024
Judith
Nice place to stay.
Leisure Family
10/10
Exceptional
02 May 2024
Jose
It will be a lot better if you guys have Smart TV
Leisure Partner
10/10
Exceptional
02 May 2024
Arvind
Great guest services!
Leisure Self
10/10
Exceptional
10 Apr 2024
Blecing
Everything was perfect
Leisure
6/10
Pleasant
06 Apr 2024
Arnold
Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
Leisure Family
4/10
Poor
03 Apr 2024
York
Receptionist was professional but not particularly happy with any requests.
10/10
Exceptional
29 Mar 2024
Yoanie
We love the nature and I was relax experience
Business_and_leisure Partner
2/10
Poor
25 Mar 2024
Andres
I had a bad experience with the staff not informing me about the early check in process and with the receptionist when trying to do an early check in. Made it very hard while having an eight months old baby.
Leisure Family
6/10
Pleasant
08 Mar 2024
Mary Elizabeth
There is a lot of road noise depending on where the room is situated. Had medicine stollen from our room
Leisure Family
10/10
Exceptional
25 Feb 2024
Juan Pablo
Excellent service from the staff
Leisure Partner
4/10
Poor
11 Feb 2024
Olga
El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm
Leisure Family
10/10
Exceptional
11 Feb 2024
Francois
Beautiful. Clean. Staff very polite and service oriented
Business Self
6/10
Pleasant
26 Jan 2024
Erik
A little disappointing since apparently there will be some maintenance to be done and my room will be without running water for the evening. Check in was not very welcoming.
Leisure Friends
10/10
Exceptional
09 Jan 2024
Laura
Everything was great
Business_and_leisure Friends
2/10
Poor
17 Dec 2023
Danny
The staff is a bit rude, the hotel itself is old and outdated. The rooms have a distinct smell. I was extremely underwhelmed by the lack of costumer service. It is safe to say that I will never book here again. Save your money and book elsewhere. There are so many other hotels with better facilities and costumer service.
Business_and_leisure Self
10/10
Exceptional
27 Nov 2023
Elisa
Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
Business_and_leisure Self
6/10
Pleasant
30 Oct 2023
Luis
Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.
Leisure Family
10/10
Exceptional
05 Sep 2023
Moses
The property was immaculate
Leisure Family
4/10
Poor
13 Aug 2023
Diego
Bugs in the room
Leisure Family
10/10
Exceptional
07 Aug 2023
Marvin
Is like a 5 stars hotel
8/10
Excellent
14 Jul 2023
Andres
Hot tube not working, and the pool so cold
Leisure Family
4/10
Poor
07 Jul 2023
Flora
Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.
Business_and_leisure Self
10/10
Exceptional
10 Jun 2023
JOSE
Pretty
10/10
Exceptional
20 May 2023
Mark
Love it! The room was awesome and the price was very reasonable! Considering in LA it would be double! Get the suite! There are only two but so worth it.. splurge your on vacation.
8/10
Excellent
15 Apr 2023
Morella
Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long
Leisure Family
10/10
Exceptional
23 Mar 2023
Cesia
Beautiful place
Wonderful staff
Family
10/10
Exceptional
15 Mar 2023
Flora
Confortable room, very good bed, friendly staff.
10/10
Exceptional
04 Mar 2023
Flora
Very comfortable room, the bed and pillows were excellent. Staff is very helpful.
Business_and_leisure Self
10/10
Exceptional
15 Feb 2023
Brayan
Mi primera ves en el hotel, muy bonita las habitaciones, las instalaciones, el servicio súper amable y los buffet de desayuno me encantaron, las habitaciones son grandes y le faltan algo de iluminación ya sea una lámpara en el centro del techo o ya sea una lámpara de pie, pero en general muy buena experiencia y definitivamente regresaría.
Leisure Partner
10/10
Exceptional
16 Jan 2023
Brenda
Thank you for friendly service
Business_and_leisure Partner

Location & surroundings

Hilton Guatemala
Km. 9.5 Ca-1 East Vista Real Comple, Guatemala City, Guatemala

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Hilton Guatemala

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