Name: Oaks Broome Hotel
Address: 99 Robinson Street, ., Broome, 6725, AU

8/10

Excellent

13 Jul 2026

Janice

Staff at the property were lovely especially the manager, clean basic hotel, I think when you have a 4 night stay your room should be serviced at least once during the stay.

Friends

10/10

Exceptional

10 Jul 2026

Doreen

This is the third time we have visited this hotel. Location is great. Walkable to town or bus stop nearby. Across the road from the Thursday night markets and the perfect Staircase to the Moon viewing point at Broome Beach.
Back again later in the year.

Partner

8/10

Excellent

09 Jul 2026

Jillian

Nice location near Town Beach, nice restaurant, close to airport, close to bus transport.

Partner

10/10

Exceptional

03 Jun 2026

Lindsay

Great location closexto town beach. Excellent pools, enjoyed having a room that opened up to the main pool.

Partner

6/10

Pleasant

03 Jun 2026

patricia

the place is a bit \" tired\". The front door and frame had shifted slightly....and it took us a while to notice the insects outside attracted to the light at night had crawled under the door and invaded the room! fortunately the night porter had insect spray!
We were told on check in that breakfast was 7 till 9, but dont leave it too late as there may not be much left: at 7.30 next morning, there was little left..... and being replenished one item at a time meant it was difficult to put together a reasonable cooked breakfast. Won't be returning

Partner

10/10

Exceptional

22 May 2026

Sandra

Very helpful and friendly staff

Self

6/10

Pleasant

10 May 2026

Glenn

They didn’t service the room!

Self

10/10

Exceptional

05 Apr 2026

watisoni

Excellent

Self

10/10

Exceptional

05 Apr 2026

watisoni

Breakfast was excellent and good customer services. The bar was awesome.

Self

10/10

Exceptional

25 Mar 2026

Roy

Lovely place. We had poolside apartment really good choice. Pool was excellent 2 to choose from. Restaurant and breakfast was good. Staff were extremely helpful and pleasant on front desk and especially the young lady in restaurant . Can only think of good things to say about this resort.

Partner

10/10

Exceptional

12 Feb 2026

dewald

Clean and friendly staff

10/10

Exceptional

05 Jan 2026

Charlotte Ruth

Very clean and very spacious room

Leisure

10/10

Exceptional

01 Nov 2025

Martin

I stayed at this hotel twice.
The front desk manager was extremely nice and helpful.
He even assisted with a small issue that was not even related to the hotel.
Highly recommend the Oaks Broome Hotel.

Leisure Family

6/10

Pleasant

21 Oct 2025

Peter

Bed was 2 single beds pushed together

10/10

Exceptional

10 Oct 2025

Hiroomi

Pool

Leisure Family

10/10

Exceptional

03 Oct 2025

Michelle

Great location. Walk to town beach and jetty.

Partner

6/10

Pleasant

27 Sep 2025

Annette

Everything was great except the checkin. I had emailed, called etc days before booking to ensure my friend who arrived from Perth had nothing to pay when she arrived. This do not occur. Very disappointing. Ensured I have been left highly disappointed

Friends_and_family Friends

8/10

Excellent

28 Aug 2025

Judith Maureen

Good location

Leisure Family

10/10

Exceptional

24 Aug 2025

Samuel

Really friendly staff and everything was perfect. Will stay here again!

10/10

Exceptional

21 Aug 2025

ross

Loved the pools and nice restaurant meals. Great place to stay.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Neil

Was great

Leisure Family

10/10

Exceptional

06 Aug 2025

MR Jan de

Great place to stay in Broome.
Breakfast and dinner are excellent and recommend.

The airport transfer bus was late. However, this is beyond the hotel control and not their fault.
We used a taxi to get to the airport which was convenient.

6/10

Pleasant

01 Aug 2025

Aznive

A basic 3.5 star hotel

Everything in the room was dated, the shower had no door or curtain, water everywhere after shower. The bed linen was much shorter length to the bed ( wrong size bed linen) . The safety deposit BOXES WERE both out of order. The lift to the room was out of order., etc etc etc The hotel should have been rated 3.5 star maximum, not 4.5 star, which was misleading.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Barbara

It was very conveniently situated. Close to bus, supermarket and Town Beach, suite was clean and spacious. Breakfast was basic.

Leisure Partner

6/10

Pleasant

30 Jul 2025

Aznive

Just a simple hotel

The first night, our bed linen was for wrong bed size, much shorter length than the actual size. Bed is JUST ok. Ideally, the bed, etc are due for a new ones. We couldn't have breakfast, breakfast was early for us, finishes at 9am.

Partner

10/10

Exceptional

03 Jul 2025

Kristen

Very friendly and helpful staff at the front desk/admin. Thank you.

Business_and_leisure Self

8/10

Excellent

28 Jun 2025

Bruce

Shower needs a door or screen

Leisure Partner

8/10

Excellent

27 Jun 2025

Walter

Great value stay.

Almost all was excellent. Bed was a bit hard, but no ones fault. The TV was essentially useless. Internet ability was not there for streaming of anything. Told to cast my own device to TV, but phone service not great there either. All not that big, but in principle, a real bummer. Restaurant burger was GREAT, and breakfast was excellent as well. All, a great value short of the TV issues.

Partner

8/10

Excellent

23 Jun 2025

Mike

To arrive and check in is normally a seamless process, however with a couple ahead of us having some difficulties with the process and at least two other staff milling about doing not much at all and with a separate check in desk available, I’m not certain why this other desk wasn’t available to expedite this process.
After waiting 10 mins and with others also waiting behind us to check in, I’m a bit baffled as to why the other staff couldn’t simultaneously process the other guests

Friends_and_family Friends

8/10

Excellent

17 Jun 2025

William John

Great location, clean, tidy and comfortable. good pool areas.
Staff were great, breakfasts each day was lovely with great variety.
Evening dining was very convenient, great bar facilities, food was reasonable.
Would stay again.

Leisure Partner

10/10

Exceptional

31 May 2025

Rebecca

The staff were lovely very helpful. We were upgraded in our accommodation which was great. The pool was lovely. The only thing we would complain about is the gate to get into the property it was out of order our hole stay and our cards didn’t always work

Leisure Partner

8/10

Excellent

27 May 2025

Vicki

Generally we were very happy with the venue and staff. Dinners was high quality.
Only one issue -Our first breakfast was very unsatisfactory, i needed to ask for black tea as there was none, we waited 5 mins for bacon while our other food cooled, i asked for croissants as thete were none, there was limited seating as most tables were covered with dirty plates.
Not sure the reason for this as it was not the case on following days, but we were tempted not to return after the first instance.

Leisure Partner

6/10

Pleasant

19 May 2025

Steven Charles

The room was not cleaned during our 4 night stay
You could not get a coffee or tea during the day
After breakfast the restaurant/Bar remained closed until 5pm, the pools are really good & the pool areas are clean with plenty of lounges

Leisure Partner

8/10

Excellent

12 May 2025

Jacqueline

Good location

Great place to stay. Ok location across from Townbeach, good italian take away

Friends_and_family Friends

8/10

Excellent

06 May 2025

Marion

Central to all the things I needed

Leisure Self

6/10

Pleasant

25 Apr 2025

Cathy

Apart from the bed bugs , alright 🙄

6/10

Pleasant

24 Apr 2025

michele terese

Property is 3 1/2 stars
Some small repairs are needed.
Location is good, close to public transport.

Leisure Self

8/10

Excellent

22 Apr 2025

John

Staff was great

Business Self

10/10

Exceptional

15 Apr 2025

John

I have enjoyed the staff.

Business Friends

8/10

Excellent

14 Apr 2025

John

staff is nice

Business Self

10/10

Exceptional

19 Mar 2025

Blayse

Trying to get in without looking for seurcity or waiting for them to come to the gate

8/10

Excellent

19 Mar 2025

Floyd

Oaks is always best to stay. It's so close to the local watering hole, supermarket, beach even a karaoke restaurant and local museum! I make every effort to stay at Oaks when I'm in Broome. The rooms are always fully functional with all the amenities in order and the greatest thing with the rooms is that it's so private and so noise-proof! Nice place!

10/10

Exceptional

16 Mar 2025

Brodie

Great friendly staff

Business

2/10

Poor

03 Feb 2025

Alex

Good staff

Business

8/10

Excellent

03 Jan 2025

Charles

It was a nice one night stay

Leisure Partner

8/10

Excellent

10 Dec 2024

Peter

The hotel was clean, had friendly staff, and was quiet and comfortable.

10/10

Exceptional

02 Nov 2024

Garry

I stay here often, great value and location

Business Self

8/10

Excellent

28 Oct 2024

Ziana

The main pool is great for all and well kept. We loved being able to swim all day with our kids.

Leisure

8/10

Excellent

05 Oct 2024

Sarah

Easy, affordable and with friendly staff. Made the quick trip a breeze

8/10

Excellent

03 Oct 2024

Michelle

Lovely staff, friendly and helpful. Basic but clean room.

Leisure Partner

4/10

Poor

24 Sep 2024

Russell

we had stayed at OAKS in Melbourne and it was very good. This OAKS was not the same quality. While the staff were pleasant and helpful,the room was a disappointment. Two of the pillows smelt awful. the shower grout was brown to black in parts. the floor was the same condition. There was no shower door and the floor outside the shower became very slippery when it got wet. The toilet was black inside? Maybe from the poor quality of the water.

2/10

Poor

24 Sep 2024

George

I had an absolutely terrible experience at Broome Time Resort and would never recommend it to anyone. From the moment I arrived, I was bombarded with an attempt to cross-sell flights to Singapore before I was even given the keys to my room! It was tacky and unprofessional.

Once I finally got to the room, it was an absolute disaster. Bugs and ants were everywhere, making it impossible to relax. The resort claimed they would service the room during my stay, but that never happened. There was no notice, no explanation, just negligence.

The overall vibe of the place is low-class and rundown. If Broome Time Resort were the only available accommodation in Broome, I would genuinely rather sleep in a tent. At least then I’d know what to expect. This is the kind of place where, if you knew ahead of time how bad it would be, you'd stay far away.

Bottom line: Avoid Broome Time Resort at all costs. I wouldn’t wish a stay here on anyone.

Leisure Partner

2/10

Poor

18 Sep 2024

Michelle

Rude staff

Leisure Self

8/10

Excellent

16 Sep 2024

Michael

Great stay, friendly staff at reception, changed my bedding arrangement for room at short notice. Thank you

Leisure Friends

8/10

Excellent

31 Aug 2024

Susan

All fine.

Leisure Partner

6/10

Pleasant

30 Aug 2024

John

It was OK - bit out of town

10/10

Exceptional

29 Aug 2024

Rosemary

Close by to bus stop/ small shopping centre/ restaurant/Matsos Brewery.

Leisure Partner

6/10

Pleasant

10 Aug 2024

Emma

In need of an upgrade especially the bathrooms due to a poorly designed shower area with no glass or curtain door resulting in water flood and high falls risk.

Leisure Self

6/10

Pleasant

03 Aug 2024

Anthony

1960s motel

No room cleaning service, tv had to be replaced, basic room in need of major reno, paint peeling off bathroom door. No balcony, no view. Like a 60s mitel

So over priced and not especially well located

Partner

6/10

Pleasant

01 Aug 2024

Kaye

Very basic hotel room. It was big but not appealing and didn’t feel clean. The towels were grey. Breakfast was okay.

Leisure Friends

8/10

Excellent

12 Jul 2024

Stan

The staff was very friendly and helpful. The property could use a bit of updating but was clean. Walkable dining options were limited but the onsite restaurant was adequate & convenient.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Tim

Walking distance to China town. Nice pool. Friendly staff. Good breakfast.

Leisure Partner

6/10

Pleasant

05 Jun 2024

William A

Good location for short stay

Room allocated was overall ok. However certain things just showed lack of care. Piece of wood behind the curtains. Kitchenette a little sticky. Fuse box cover broken and just simply left on the floor at the enter point of room. Old and small TVs. Nice fridge and comfy bed with plenty of pillows. Spacious bathroom. Shower head needs replacing. Safe not working, suspect needs new batteries. Staff friendly enough. One of the two swimming poolsnot in use. Nice pool area. Limited and boring dinner menu. No one was using it during my stay. Location very good.

Self

10/10

Exceptional

01 Jun 2024

Adele

Spacious apartment with pool and restaurant
Near the beach

Leisure Partner

6/10

Pleasant

24 May 2024

Kathleen

Reasonably priced. Well positioned

Leisure Friends

10/10

Exceptional

09 May 2024

John

Great staff, easy parking, great breakfast

Business Self

2/10

Poor

19 Apr 2024

Robyn

Downgraded

Check in is slow; arrived 1.45 and had to wait until 2pm to get the key. I had a 2pm meeting and the Oaks don't have meeting space or a work space for guests as most places used for business would have. I booked an executive suite and was given the accessible room for people with a disability - located next to the kitchen bins (stinky and ants) with no blind on the kitchen window, so light at night, and no shelf or benchspace in the bathroom - just a sink on the wall. The Oaks obviously don't value people with disability if this is the accommodation they offer them; by coincidence, I was in Broome working with disability services. Meals are average, and the menu is the same as it was last year. Wifi is terrible and the chair at the desk in the room is made of cane and the wrong height for working; this hotel does not cater for business guests at all. I am in Broome frequently for work, and have stayed at the Oaks multiple times before, but I won't be back. Poor service at reception, average food in the restaurant, no amenities for business travellers, and I didn't even get the room I paid for.

Business

8/10

Excellent

06 Apr 2024

Rahmah

Had two great swimming pool. And was lovely and quiet.

Leisure Self

8/10

Excellent

27 Jan 2024

Cheryl

Very relaxing environment and loved the outdoor space

Leisure Self

6/10

Pleasant

26 Jan 2024

Mark

Shower door missing , crack in the basin.

10/10

Exceptional

25 Jan 2024

Andrew

Great stay

10/10

Exceptional

05 Dec 2023

Con

Have stayed twice at this property and will definitely stay there again when visiting Broome next time

Leisure

10/10

Exceptional

24 Nov 2023

Nathan

Great amenities at the property to relax and enjoy whilst staying

Leisure Self

8/10

Excellent

16 Nov 2023

Robyn

WIFI is so slow that I won't be staying there again as I rely on being able to work from my room when travelling for work. Generally some cleaning and painting is required in the outside areas and the bathrooms are getting dated and need a thorough clean.

Business

8/10

Excellent

30 Oct 2023

Andrew

The fob cards to gain access to the enclosed carpark or even your own room door are particularly difficult, other than that its fantastic

8/10

Excellent

24 Oct 2023

Marion

Lovely view of the ocean; great pools; restaurant staff were amazing.

Business Self

10/10

Exceptional

19 Oct 2023

Jason

Our stay there was very enjoyable
We hope to go back again someday

Leisure Partner

8/10

Excellent

18 Oct 2023

Beverley

A great stay.

Disappointed when first directed to a dark room looking straight into the carpark, when I had expected to be looking at the pool or the sea area. However, on showing my disappointment was immediately placed into a delightful apartment overlooking the pool. Suggest Reception give a map of where your room may be as I got lost a number of time. Otherwise, great staff and stay. Good location.

Self

8/10

Excellent

02 Oct 2023

Suzanne

We liked the proximity to the bus and town. The room was spacious, clean and quiet.

Leisure Partner

8/10

Excellent

06 Sep 2023

Mackenzie

Very nice stay however the bed was two singles pushed together so my partner and i kept falling through… and there was a small blood stain and few other interesting looking stains on the sheets… Overall very beautiful, loved the pool.

Leisure

8/10

Excellent

09 Aug 2023

Leanne

Lovely hotel with a great pool

Reception staff were excellent and very helpful when we had a request. A beautiful pool area and very quiet at night.

Partner

10/10

Exceptional

02 Aug 2023

Verified traveler

Fantastic stay and experience

Partner

8/10

Excellent

20 Jun 2023

Karen

Room was good. We had a balcony overlooking the pool which was very pleasant in the evenings. The restaurant/dinning room was mostly understaffed the staff on were competent and very pleasant but there were not enough of them most times.

Leisure Partner

10/10

Exceptional

19 Jun 2023

Karen

The Oaks Broome is in an excellent position: opposite Town Beach (Thursday night market) and the Museum, near the bus stop, not too far to Matso's Brewery. The one bedroom apartments are spacious and we had a balcony overlooking the large swimming pool. The restaurant has good food and you can take it to your room. There is a laundry available.

Leisure Partner

6/10

Pleasant

05 Jun 2023

Kathy

The hotel gave me an upgrade from a studio unit to a 1 bed apartment which was nice however the unit was not very clean with dirty ceiling fan and the kitchen sink didn’t look as though cleaned for some time. One of the bedside lamps didn’t work and the batteries in tv remote almost dead. The only restaurant on premises was open for dinner and breakfast only and the coffee machine was not working with no coffee shops nearby. The restaurant served food that was not properly heated and the eggs served with breakfast buffet appeared to be powerded eggs, they were like rubber. Service in the restaurant was also very poor and items on the menu were overpriced and did not provide much variety

Leisure Self

4/10

Poor

21 May 2023

Linda

Had charges added to my account that were not mine took a whole day to get them removed

10/10

Exceptional

14 Apr 2023

Stephen

Our accommodation was beyond our expectation. All staff were friendly and very helpful. Restaurant food was delicious and well priced. We could not fault this hotel. We had a 1 bedroom poolside apartment.

Leisure Partner

10/10

Exceptional

05 Apr 2023

jodie

This was a nice property to stay at poolside room was awsome and restaurant was very nice

Leisure Partner

10/10

Exceptional

23 Feb 2023

Susie

We had a fabulous time at Oaks Broome Hotel. The staff were extremely helpful and the facilities superb. It is luxurious and far better than the photos portray. I'd recommend this for a relaxing 'in town' stay experience. And if I return to Broome, I will stay there again. Lovely!!

Business Partner

10/10

Exceptional

07 Feb 2023

Ron

Personalised service

Business Self

10/10

Exceptional

30 Dec 2022

Leanne

Nice hotel.

8/10

Excellent

27 Dec 2022

Stephanie

The two bedroom apartment doors were very annoying. To have them open with a chair shuts off the fridge access. Not ideal at all.

Leisure Family_with_children

8/10

Excellent

15 Nov 2022

Lisa

A little Tired

Reception staff were all wonderful and helpful. Room itself could do with a lift, a bit tired, and the curtains were really quite dirty along with one of the cushions on the bed.
Good location with a bus stop just a 2 minute walk away. Town beach only a 5 minute walk.
Overall, our stay was comfortable, just a little disappointed in the cleanliness

Partner

8/10

Excellent

13 Nov 2022

Margo

Property very central and staff very friendly! Would stay there again

Leisure Friends

10/10

Exceptional

09 Oct 2022

Deborah

We stayed in an upstairs one bedroom apartment which worked really well for us. The kitchen had a large fridge which we found beneficial. We used both pools and enjoyed these greatly. The property is walking distance to the bus that runs to Cable Beach. We stayed for 12 days and cant wait to book the same for next year.

Leisure Family

10/10

Exceptional

28 Aug 2022

Graham

The hotel felt relaxed and the room was clean and tidy. Situated in a good location about 2km from China town also town bus service stops very close to the hotel so was easy to get around Broome.

2/10

Poor

18 Jun 2022

Ann

My room was dirty
Furniture was broken
Shower didn’t have a door
Mould in shower
Key card kept malfunctioning
Paid more than friends staying at the same hotel
Very poor value for money
Have photos for proof
Place is tired and needs lots of updating

Leisure Self

4/10

Poor

18 Jun 2022

Debra

Lack of communication were given room swipe card upon entry found half naked man laying on the bed!!!! Very tired; TV size of a laptop, pool facilities poor eg sun lounges old and stretched so when you laid down your back hit metal bars and showers in operable. Would not recommend

6/10

Pleasant

06 Jun 2022

Verified traveler

Broome Stopover

Stop over on the way to exploring the Kimberley. Location is close to Town Beach and a 10 minute walk into the town. The hotel has two nice pools, reasonable size rooms. Towels are worn out.

Partner

8/10

Excellent

21 May 2022

Carol

It was a reasonable property, but very expensive

Leisure Self