Name: PARK PLAZA SUITES APARTAMENTOS
Address: Urbanizacion Puerto Jose Banus, 1, Marbella, Malaga, Nueva Andalucía,, 29660, ES

4/10

Poor

08 Jun 2026

Perminder

While the staff were pleasant, helpful, & provided good service throughout our stay, unfortunately the property itself was extremely disappointing.
The complex is very large & conveniently located close to the marina, supermarkets, & other local amenities. However, the accommodation was in desperate need of renovation & appeared not to have been updated since the 1980s. The condition of the apartment was far below expectations & did not match the description provided at the time of booking.
The air conditioning was unreliable & frequently malfunctioned. Noise was a major issue throughout our stay. We could clearly hear neighbours in surrounding apartments, & external noise continued into the early hours of the morning, making it almost impossible to get a good night’s sleep. Because of this, I would not recommend the property for families with young children.
The furnishings were extremely dated. The beds & mattresses appeared worn out & in need of replacement. The kitchen was old, tired, & literally falling apart in places. The sofas were dusty & well past their best. Basic kitchen equipment was also lacking, with insufficient cookware & no coffee mugs available. Even after requesting mugs from reception, none could be provided.
Overall, while the location & staff were positives, the poor condition of the accommodation, excessive noise, & misleading property description made this a very disappointing experience. I would not stay here again & would not recommend to others.

Partner

10/10

Exceptional

09 May 2026

Steve

Clean, perfectly located hotel

4/10

Poor

05 May 2026

Travis

Way overpriced, very old furniture, very nosey outside with bars and restaurants below the hotel.

6/10

Pleasant

25 Apr 2026

Wahid

The room wasn’t clean, it’s was broken items. Beds were horrible. I don’t recommend sleeping on it. We are all hurting from back pains. The sofa was dirty. You can actually see dust as you tap it. The reception didn’t make it easy on us with parking, giving us half information which cost us more money. Overall I wouldn’t recommend this to anyone, especially families with young infants.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Rachel

Great space but very tired and dated.

Family

4/10

Poor

16 Apr 2026

Ricardo

No hot water.

8/10

Excellent

12 Apr 2026

Patricia

Super spacious, very clean. Ideal por a big family/friends stay. And with the oceanfront!!

Family

4/10

Poor

09 Apr 2026

Vanesa

The apartments were very old and dated. They were meant to be renovated but that clearly didn't happen. All the AC vents were rusted through and didn't appear to work. Apartments very large but were not worth the price. Old, tired and very disappointing.

Family_with_children

6/10

Pleasant

16 Nov 2025

Charlotte

The lamp in the living room didn't work (got fixed).

Kitchen - didn't have many needed utensils, plates etc. We had to buy some our selves. No dishwash detergent etc. Fridge was a little bit dirty and the washing mashine was dirty.

The zink in one of the bathroom was leaking.
None of the shutters for the windows bedrooms were working and the curtain in one of the bedrooms didn't work.

Friday and Saturday night there was very noisy from beach parties nearby.

Partner

6/10

Pleasant

10 Nov 2025

Pierre

The view is nice. But the property needs a good amount of work. Clearly nothing has happened since the 70's.
Worse was the pee on the toilets

Friends_and_family Family

4/10

Poor

09 Nov 2025

Michelle

It was very old and dilapidated, most things were either stained, old or dirty. The handheld shower head in the master bath fell off the holder when you turn the shower on, spraying and flooding the bathroom. Luckily we found a nearby maid, who kindly helped us clean up the mess quickly. Supposedly there was air conditioning, but no fan ever came on, and there were no controls to make adjustments. It was a great location, but pedestrians could be very loud when you had to open the windows to get a wind draft. Appliances were extremely old and difficult to work. Pictures on request

Leisure Partner

10/10

Exceptional

29 Oct 2025

Rohit

Place is Massive - It was just me and my Wife but I could have taken my whole extended family with me lol

Partner

10/10

Exceptional

13 Oct 2025

Jeremy Oliver

The staff at reception , a young lady was exceptionally polite and helpful and very welcoming as was the male on my check out, very professional

8/10

Excellent

10 Oct 2025

Simon

Good friendly staff, excellent location. Perfect for a short break or longer stay. Close to beach and restaurants. Massive apartments with good facilities

Leisure Friends

10/10

Exceptional

05 Oct 2025

Dave

Big space

Great view! The space was huge, with plenty of room to stretch out.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

Mark Douglas

Great view and close to the marina.
Tons of room in the apartment.

Leisure Self

8/10

Excellent

29 Sep 2025

Brian

Big room good location

2/10

Poor

22 Sep 2025

steve

The worst trip we have ever had in 40 years of going to the resort all down to the accommodation and lack of help

Leisure Friends

10/10

Exceptional

18 Sep 2025

Fariba

We had the best time in our 5 days vacation, the property is in the best area of Peurto Banus with lots of shopping and restaurants in walking distance the view on our apartment was priceless. The apartment was large and lots of space although it needs to upgrade its furniture ;) but it was good for us .the staff were very friendly and cared about whatever we needed . The parking is 29 euros each night which is the cost but it was very convenient to go from parking to our apartment. Totally we had the great stay .

Leisure

8/10

Excellent

06 Sep 2025

natasha

Good location and very vlean and apacious apartmen

Good location overlooking the ocean .. ..lovely and spacious apartment ..little bit dated deco but very clean with everything we needed

Friends_and_family Family

6/10

Pleasant

03 Sep 2025

Rachel

It’s okay if you are staying only a few nights and don’t mind the hustle and bustle of Puerto Banus. It’s in need of updating but great if you want to be in port.

Business_and_leisure Friends

2/10

Poor

28 Aug 2025

Reema

It was awful. Old, dirty, noisy and you cannot control the AC. Just awful

Leisure Family

4/10

Poor

20 Aug 2025

ronald

Good property but very run down , also had to buy many utensils . There was also animal mess which I thought was rat or mouse but they were happy to tell me was birds . Absolutely disgusting .

Self

2/10

Poor

15 Aug 2025

Christian

Avoid at all cost

***STAY AWAY***
We cancelled right away our reservation when entering the room:
- smoking happens in the room (felt as if someone just smoked there minutes before we entered)
- moles in every bathroom
- cheap furniture with stains
- Bed sheets nothing like the photos
- bed springs uncomfortable

To resume this is a scam nothing like any picture you saw.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Verified traveler

Great stay

Excellent stay. Fantastic position and view from balcony. Apartment had everything you needed but was very dated.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2025

Ryan

Excellent

Leisure Friends

10/10

Exceptional

14 Jun 2025

Douglas

very good experience

Friends_and_family Family

8/10

Excellent

10 Jun 2025

BARBARA

The ocean view apartment was large and would accommodate a family. We were two couples. Each had a bedroom and bathroom. The kitchen wascwell equippedvand there was a washing machine.
The master bed didn't have a mattress but only box springs. The complex of a number of buildings. Reception wasn't clearly marked for Park Suites since it was combined with another hotel.
Great location for walking along the beach and marina area. Easy to find off the A-7.
Parking was under

Leisure Friends

8/10

Excellent

15 May 2025

Richard

Short stroll to everything you require. Sea view is worth every penny extra. Also great breakfast

Leisure Friends

10/10

Exceptional

08 May 2025

Helena

A Place to Comeback

Wonderful place, everything a family would need is there.
Convenient and the beach was incredible

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Heather

Beautiful boardwalk along beach. Parking was expensive.

Leisure Friends

10/10

Exceptional

28 Oct 2024

Vicente

The best location for everything . Very good and accommodating management.

Leisure Family

2/10

Poor

22 Oct 2024

Schlome

This was not like in the pics. And very dirty. Found hair in bathroom very poor. No phone to communicate with receptionist.

Leisure Friends

6/10

Pleasant

30 Sep 2024

Thomas

Great location although the accommodation is very dated and needs modernising, the kitchen facilities are very poor and insufficient if you wanted to cook.

2/10

Poor

29 Sep 2024

Hani

The only positive aspect of this property is its convenient location. Unfortunately, the suite itself is in poor condition. The mattress, bedding, bathroom, and kitchen all feel like they belong in the 1980s.

Although the kitchen is described as “full,” it barely includes any essentials—just a few dishes and cups, but no proper utensils or tools to actually use. It makes you question the point of having a kitchen at all if it’s not functional.

Additionally, there was no WiFi available during my stay, which was quite inconvenient.

The mattress was outdated and uncomfortable, and the bedding felt worn and old.

While the location is ideal, I would not choose to stay here again if I had other options.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Gary

Fantastic location

Very nice apartment, very large plenty of storage space,with sea views, excellent location, as other reviews have said the furniture is very dated, and the bed is fairly hard, but we found the apartment very clean , we would definitely stay again

Partner

8/10

Excellent

21 Aug 2024

Verified traveler

Great location, could be amazing.

Great location but the property needs serious renovation or even a major deep clean.

Friends_and_family Family

2/10

Poor

07 Aug 2024

zaki

This property needs major work. Rooms are outdated, bathroom was broken. Beds very uncomfortable. Price was too high for the condition of the room.

Leisure

8/10

Excellent

05 Aug 2024

William

Amazingly central, property is a bit dated but really spacious so perfect for groups who want a place to socialise before a night out and a room to sleep in. Was perfectly clean and all staff friendly.

8/10

Excellent

02 Aug 2024

Ellie

Good for a basic, short stay

The apartments location was perfect and it was huge, much bigger than expected, but was dated and needed maintenance. There was a strange selection of plates / bowls (had to eat cereal out of a salad bowl) and cutlery. The cleaners were good and came in halfway to clean and change towels.
The entrance to the apartment was fine but wouldn’t have felt safe alone walking down there as there is a ‘social club’ opposite and was very quiet.
The walls are also VERY thin and we could hear people in the bedroom above us so much that we were woken up.
For a basic, short stay with friends it was good.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2024

Emily

Great location but extremely dated and uncomfortab

The apartments are in a great location to the port with amazing views however the condition of the apartment was poor. Uncomfortable beds, dated furniture and poor shower facilities. The apartment was very spacious but ultimately we were not comfortable during our stay.

Friends_and_family Friends

8/10

Excellent

10 Jul 2024

Andrew

Great location and view

Fantastic location, lovely reception and helpful staff just old furnishings and tired inside the apartment.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2024

Oliver

The reception staff (at Hotel 51) were excellent, thank you. Was perfect location for a quick trip to Puerto Banus.

Business Self

8/10

Excellent

09 Jun 2024

James

I would stay here again

No problems with our stay, reception staff were friendly and refreshingly helpful, apartments were a fantastic location, perfectly placed between the beach and port strip, surrounded by plenty of food places right outside.

Friends_and_family Friends

10/10

Exceptional

29 May 2024

Christopher

Friendly helpful staff and good location

Leisure Friends

6/10

Pleasant

25 May 2024

Kerry

Good location but needs a face lift

Hotel location is excellent, although noisy as there were works going on from early in the morning. Reception looks very fresh and modern but then you get to your apartment and it is extremely dated. Apartments are spacious but very old-fashioned and in need of a refurbishment. Bed was like concrete (very uncomfortable), toilet leaked and kitchen may have been clean but was so old that it looked dirty. Apartment didn’t have a hairdryer, the receptionist was helpful in getting one to us… however it did not work.

Cheap and cheerful. We booked as our original apartment contacted us about a water shortage in Malaga and not having access to a pool but would rather stay further out with a pool and more modern and comfy facilities.

Friends_and_family Friends

2/10

Poor

28 Apr 2024

joana

Scary apartment

This place is scary and uncomfortable

Friends_and_family Family

10/10

Exceptional

11 Sep 2023

Conor

The location is perfect for anyone looking to visit Puerto Banus. Staff were great.

The apartment size was great but the furniture and decor was a bit tired and dated and needs to be updated. However, if you don't plan on spending much time in the apartment its a good trade off for location

Leisure Friends

8/10

Excellent

22 Jun 2023

Desra

Amazing location! If you're after a clean base for your holiday and you'll be out and about for most of your trip, then this is the place to stay. We were lucky enough to have a sea view and balcony which were amazing. Cleaners came in and changed our towels, emptied bins etc every day. The apartments are dated but clean. I wouldn't rate the kitchen facilities but that was the only negative, i wouldn't have cooked in it as barely anything there. The best part of these apartments is how close they are to everything! Would stay again.

Leisure Friends

4/10

Poor

30 May 2023

Lisa

Disappointing

The apartment was very old fashioned, not comfortable at all and not a nice place to be in.

However, the reception staff were amazing and helped us to up grade to the sister hotel B51 which was excellent.

Friends_and_family Family

6/10

Pleasant

06 May 2023

MOHAMMAD

No free internet service provided by the property, and toilets condition were too old

Leisure Family

10/10

Exceptional

05 Nov 2022

Seamus

It was close to everything and very clean i will be happy to use that appartement again

Leisure Self

8/10

Excellent

31 Oct 2022

thomas

Wrong pictures

Pictures of hotel was not the same as hotel once there, told resection the problem, thay said it’s hotels .com at wrong because thay didn’t change pictures on there websites

Friends_and_family Family

2/10

Poor

16 Oct 2022

Sean

Thought my review for the adjoining property will likely be dismissed and hidden, Plaza Park Suites is the property booking i kept and stayed at between the two. No assistance from Expedia nor the property to combine the mistaken double booking with the same building under two names. Only first issue.
The bed was filthy with hair still on the sheets so we slept on a towel. Zero bathroom amenities or supplies. Sheets that should be mequito netting, they are so thin, no mattress cover and only one layer of bed. Think it may have been a boxspring not a mattress, it was so hard and had the raised ridges. Extremely dirty floors and smelled like disquised smoke. Only outdated by 40 years in every way with curtains thin as rhe sheets letting all light in. No place for a traveler of any budget to stay and my most regrettable stay in my dozens and dozens of Expedia bookings. My relationship with Expedia will not be the same and i will share this with all my traveling friends verbally, in travel blogs, and anywhere else that can not be hidden from rating sources. Anyone associated with this booking transaction and stay should be ashamed and find another line of work or business away from service. Disgusted by this experience

Leisure Partner

8/10

Excellent

05 Oct 2022

MaryAnn

The view of the ocean was spectacular from the living area and master bedroom!! It was a very comfortable 2 bedroom apartment with walk in closets, 2 1/2 baths, a living room, dining area, kitchen, and large balcony accessible from the living area and master bedroom. Furnishings are a bit outdated and the m/b mattress was not very comfortable. Also we were right above a restaurant/nightclub and the noise could be heard in the master and living areas. We vacationed late September which is considered off-season. We were told that a week before all restaurants and clubs were opened much later so we dodged that bullet. Perhaps younger people would enjoy that aspect of the facility more. BUT all in all the views and large apartment size made up for any and all negatives... LOVE this area of Spain and the hotel!

Leisure Family

8/10

Excellent

25 Jul 2022

ADAM

Fantastic location

Fantastic location, large and apartments. Ideal as we were on a Stag Do.
Only negative was our shuttle did not turn up on the return trip, so we had to get a taxi. Actually a better way to do it as this turned out 60 euro cheaper than we were quoted for the shuttle.

Friends_and_family Friends

10/10

Exceptional

31 May 2022

Mari

Very pleased with the apartment. Very spacious and roomy. I would return.
Mari

Leisure Family_with_children

2/10

Poor

24 May 2022

Dawn

Stay away. Place is filthy. Expedia do not look after there customers we stayed for 1 paid for 3 nights no refund not good.

Business_and_leisure

2/10

Poor

01 May 2022

Emma

Do not book!!

Great location, terrible accommodation. Large in size but very dated. The apartments are home to seasonal workers and each day music and parties would start around 3/4am. We were exhausted all week and truly spoilt our stay.

Friends_and_family Friends

8/10

Excellent

28 Mar 2022

Phillip

Excellent position.apartments need modernising but would stay again

Leisure Partner

10/10

Exceptional

14 Nov 2021

Steffie

Very satisfied

Clean rooms with comfortable beds. The staff is very friendly. Location is close to Mykonos town, however there is a steep hill.

8/10

Excellent

22 Oct 2021

Ben

Quirky but convenient stay

Pleasant stay in these slightly quirky apartments. Apartments seemed quite old and a bit shabby but actually suited us very well. Lovely views and very conveniently located. Only complaints being that the shower fixing was pretty dodgy and that the only realistic parking was extremely expensive.

Friends_and_family Family

4/10

Poor

18 Oct 2021

Robert

Nice view shame about the rest

You are basically paying for the view. Apart from that you a staying in a place that badly needs renovating.
Cleaning Staff are excellent though.

Self

6/10

Pleasant

13 Oct 2021

Tracey

Great location but the property needs some TLC.
The floors in the apartment were not washed before we arrived.
It made me feel like everything was dirty (which it wasn’t ).
When the cleaning person came the next day it was taken care of.
The master bedroom mattress was like a rock. Not sure if it was just a box spring?

We had to use the twin beds to sleep.

Location is great. Easy parking. Walk to beach, restaurants and beautiful marina.
It was great to have a washing machine and fridge.

Leisure Partner

4/10

Poor

27 Sep 2021

Andrew

Not the best of service I’ve had

The stay was overshadowed by the service we received on arrival. We were given a room that was still occupied, then rooms keys didn’t work, then the hotel give us a free upgrade and then pursued us for 3 days and on check out for the update money !!!! Very disappointing

Friends_and_family Friends

6/10

Pleasant

22 Sep 2021

Frances

The property is massive but for a couple way too impersonal we had 3 bedrooms 4 bathrooms a living room the size of a gym hall dining room kitchen. For groups this is great but not couples. Location was fab, cleaning ok but could be improved altho the size of apartments would take cleaner all day to do 1 or 2. Beds are horrendous was like lying on a brick wall my hip was killing me. They are just old and dated but for groups ideal and location great but prepare for some noise.

6/10

Pleasant

15 Sep 2021

MERIAM ELIA

The property was extremely outdated and not maintained well. The pictures online deceive what the property actually looks like. Checking in was super confusing. We had to ask someone on the street. Parking wasn’t free. The beds were springboards. Had to sleep on the couch instead. The area was dirty. Do not stay here.

Leisure Family

10/10

Exceptional

28 Aug 2021

Sean

Great apartment

Great sized apartment and a perfect location, restaurants snd bars snd the marina all on your doorstep

Partner

10/10

Exceptional

05 Aug 2021

David

Great stay. The rooms were clean and well looked after each day. Cleaning staff and receptions all very freindly.

Friends_and_family Friends

10/10

Exceptional

22 Jul 2021

Verified traveler

The apartment is great location wise in the heart of of Marbella, is in excellent condition and clean just that the furniture need to be update. I would rent it again Thank you

Leisure Family

10/10

Exceptional

19 Jul 2021

Verified traveler

Spacious apartment, cleaned everyday by housekeeping new towels and fresh sheets. Dishes etc cleaned by dishwater. Staff were helpful when anything extra was needed. Enjoyed my stay as location was also ideal. Close to beach and marina port and all beach clubs .

Leisure Friends

10/10

Exceptional

11 Sep 2020

Lesley

park plaza suites❤️

We just love this place... location and view from the balcony is amazing... watching the sun go down each night is beautiful...... missing it already.., booked to go back 2021❤️

Friends_and_family Friends

10/10

Exceptional

12 Oct 2019

Kalid

Nice clean location reception fantastic
I will come back

Business_and_leisure Self

4/10

Poor

09 Oct 2019

SHARAD

The hotel had no service of any kind Poor maintenance

Friends

10/10

Exceptional

04 Oct 2019

AlanD

This hotel has THE best views of any hotel for 50 miles in either direction. And in walking distance to any kind of service wanted. And you could jump in the Mef from your balcony (almost).
We love it for all its foibles, and we stay there every September and April. Have been since it opened 30 years ago.

Business_and_leisure Family