The Hague Marriot Hotel

Netherlands , The Hague
DEN HAAG, Johan De Wittlaan, 30
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100 reviews shown

6/10

Pleasant

31 May 2026

Alexandra

Overall it was just about fine for just 2 nights but most staff interactions were met with a \"no\".
Can anyone help with luggage? No.
Can we post our stamped postcards with you? No.
Can you check before charging our card as we wanted to use a different one? Oops, too late...
So, all very basic and not afraid to charge heavy fees for everything eg 30 euros for the car park.

Family_with_children

2/10

Poor

18 Apr 2026

Kathleen

Do to circumstances out of our control we had to cancel our family vacation ! Due to war time and uncertain circumstances! Out of our control ! We were not compensated for our need to cancel and there for very upset for not at least getting some money back !

10/10

Exceptional

16 Apr 2026

David

Excellent breakfast with very caring and friendly staff.got a perfect cup of English tea!
Located near 2 tram stops and nextdoor to the UK Kunstmuseum.great for Hague centre and Schevingen

Self

8/10

Excellent

17 Mar 2026

Ross

Asked for booking reference and staff refused and even raised her voice to me. Breakfast was poor, cold bacon and eggs.

Self

10/10

Exceptional

02 Mar 2026

The room was clean and comfortable, and the staff were friendly and helpful throughout our stay. Check-in was smooth and parking was convenient. Overall, a pleasant experience and I would stay here again

10/10

Exceptional

16 Feb 2026

David

Room was great staff were first class

10/10

Exceptional

13 Feb 2026

David

Beautiful city, beautiful hotel - but what made our stay exceptional was the kindness and friendly interaction from Ugnemir at the front desk who guided us on major points of interest in the city. We would have said 5/5 stars but with her thoughtfulness we would say 8/5 stars. Incredible and Awesome stay ! Would highly recommend this property.

10/10

Exceptional

14 Jan 2026

Juhal

I’ve stayed here many times over the last 5-6 years and it’s always been a pleasant experience. Staff are super attentive and everything is generally of a high standard especially breakfast!

Business

6/10

Pleasant

23 Dec 2025

SAMI

Excellent website, very easy booking

Business Friends

6/10

Pleasant

05 Dec 2025

Catherine Morris

No soap suitable for washing faces — liquid soap okay for hands but stings eyes. Housekeeping could be improved— we had to ask for things like towels that were removed in the morning but not replaced. Maintenance also needs improvement — small repairs were needed in our room.

Business

8/10

Excellent

31 Oct 2025

Suzanne A.

The hotel is a little bit dated. The bathrooms need a bit of work. The iron did not work. The hairdryer was great. Having said that, the service was really fantastic. They brought me a new iron quickly. I had a fridge in the room. They were able to loan me an electric adaptor. The hamburger in the restaurant was delicious. The wine prices at the bar were reasonable. I would stay again.

Business

10/10

Exceptional

22 Oct 2025

Nikolas

very healthy options for breakfast

10/10

Exceptional

25 Sep 2025

Dionne

Lovely stay

Business Family

10/10

Exceptional

14 Sep 2025

Sunil

Nice hotel . Staff courteous

Partner

8/10

Excellent

25 Aug 2025

Glen

Fantastic staff and nice and clean.
Only let down was the outdated bathroom that’s in need of a refurbishment. Bath shower and taps are all old and out of date. The bath towels are far too small. The complimentary tea coffee should be updated too.

Leisure Partner

8/10

Excellent

20 Aug 2025

Eduard

Inefficient check in by uninterested person.
Gave me a invalid equipped room without telling me so at the check in process

Business

8/10

Excellent

14 Aug 2025

Raoul

One of the best hotels we have ever been in.
There was a restaurant, which helped a lot.
Internet was really good.

Room service was good.

I only would loved to have a variety in the breakfast. We stayed there for almost more than a week and there was not much of a variety.

The other thing I would love to have in the bathroom was bar soap and also a holder for it.

A bathtub in some of the room would also be a plus.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Raoul

Room was nice

10/10

Exceptional

06 Aug 2025

Raoul

One of the best hotels I have ever been in

8/10

Excellent

03 Aug 2025

Triston

Everything was great

Partner

8/10

Excellent

31 Jul 2025

PiotR

Most of our products...

The room was really smelty. The bathroom stinks and is damp. There is a leaflet on the table, during breakfest time, with a text which should be corrected. Here it is: \" Most of our products are grown, caught and ....\" Its exactly like adding the following texts: \"Most of our products are FRESH\", \"Most of our services are HONEST\" , \"Most of our clients ARE STILL ALIVE\". Do you know what I mean? Funny, isn't it

Business

6/10

Pleasant

12 Jul 2025

Verified traveler

Room lost power for one day of a two night stay.

Business

10/10

Exceptional

02 Jun 2025

Marnelly

Booked for my sister’s and they loved their stay in Marriot. I even saw through video chat their rooms & restaurant i liked it! I wish i was there too.

Leisure Family

10/10

Exceptional

29 May 2025

Melodee

What a wonderful staff! So kind and helpful. Excellent food and service ! Helped us find taxis and find sites.

10/10

Exceptional

24 Apr 2025

CLAIRE

Amazing

10/10

Exceptional

31 Mar 2025

Snaedis Grace

everything is nice but needs to tell your housekeeping staff while washing the glasses
and cups it needs to wash in a diswashers to prevent Germs not that if we ask glass they just wash it in the toilet that's it? They are so
lazy to take a new one but still i like to come back in this hotel🇮🇸🇮🇸🇮🇸

Leisure Self

10/10

Exceptional

29 Mar 2025

Marianne

Great hotel, but pretty far from Centrum

Loved the hotel, but it was farther out of the center than I’d thought.

Friends_and_family Family

8/10

Excellent

04 Mar 2025

jorge

Verycwell

10/10

Exceptional

07 Feb 2025

Xiaobu

Quiet

10/10

Exceptional

03 Jan 2025

Nigel

New Year in The Hague

From the minute I checked in to the hotel to the minute I checked out. All the staff have been absolutely amazing. Tĥe receptionists even signed a birthday card for me on my birthday. I give them all 10 out of 10.

Self

10/10

Exceptional

10 Nov 2024

Yitades

An excellent property offers very comfortable, spacious and clean rooms. The hotel provides gorgeous view of the sea and located close to tram and other amenities. The hotel staff were amazingly helpful. At the reception Chris, was so friendly to give you professional tips about the city and the property.The continental breakfast choice including freshly sliced fruits were satisfying and the restaurant team members also very attentive.

The excecutive lounge at the 9th floor is cozy and provides an excellent view of the neighborhood and the beach. The lounge has wine, beer and sodas including snacks.
Enjoyed my stay at this property. Thanks, will visit soon.

Business Family_with_children

10/10

Exceptional

25 Aug 2024

Sandra

I just didn't find a hair dryer at the bathroom. Then, all is perfect

Business_and_leisure Self

10/10

Exceptional

22 Aug 2024

Gil

Excellent Hotel

6/10

Pleasant

13 Aug 2024

abdullah

The hotel in very good location but the bed sheets was all with holes and also the tawel , when they clean the room thet did not change the bed sheet

Friends_and_family Family

6/10

Pleasant

02 Aug 2024

mohammed

Bad House Keeping

The hotel overall looked nice from a good front desk team. However I was very disappointed with the House Keeping service. The sheets were not changed despite requesting them 4 times in the Front Desk. We have even left the sheets on the floor so they change it, but they just put the same sheets again from the floor. I had even requested to just provide me with the sheets so I can put myself even then the sheets were not changed. Finally, on our last day the Supervisor came herself to change the sheets but it was time for us to leave anyways in 12 hours. The shower gel was not refilled in the 6 days we stayed and it was over already. We had requested for that as well. Seems like a very Unhappy HouseKeeping team that does not want to maintain the repute of the Marriott Hotels.

Friends_and_family Family

10/10

Exceptional

31 Jul 2024

Steve

While not in the city center, it was an easy walk (30 min) to it. Great staff who were very helpful in both getting around the city as well as service for the breakfast till drinks at night.

Business Self

10/10

Exceptional

15 Jun 2024

Clark

Very friendly staff especially the food service staff. On the last night there we experienced a faulty toilet. When I notified the staff, she suggested we would have to wait until the next morning to get staff to fix it. No toilet overnight???? She eventually put us in another room.

Leisure Partner

2/10

Poor

09 May 2024

Chng

Requested for early cancellation (through Expedia app and emailing hotel) due to returning back home for personal matters. Both Expedia and the Marriot Hague Hotel did not respond and waited til the last date to inform me that full charges will be made since they are not informed.

Business Self

8/10

Excellent

04 May 2024

Ace

First time in a hotel and I’m glad I’ve chosen this one right here. A gentleman name Ray helped me with everything and got me settled in thank you to him

Leisure Self

10/10

Exceptional

30 Apr 2024

Susan

Excellent Modern Hotel.

10/10

Exceptional

02 Apr 2024

jasmail

All good

Business_and_leisure

10/10

Exceptional

14 Mar 2024

Mark

Close to public transportation (tram 17, 1), good breakfast, good neighborhood.

Leisure Family

10/10

Exceptional

03 Mar 2024

Jamie

The entrance needs to be done properly. Not only is it easy for people to drive right by but the actual driveway into the hotel from the road is terrible. Excellent hotel. This really holds it back.

Business Self

10/10

Exceptional

01 Jan 2024

Graham

Outstanding service!

The best and most incredible, warm and pro-active service that I have ever received from a “brand “ hotel with everyone going the extra mile

Self

10/10

Exceptional

26 Nov 2023

Yu Yu

Excellent service, the staffs were very hospitable. Amenities, room, surroundings, environments, everything was awesome, loved it and highly recommend it

Leisure Self

8/10

Excellent

23 Oct 2023

DAVID CHRISTOPHER

During our staff, the elevators lifts smelled remarkably funky. That was our only issue. Baking soda on the floors may help. Otherwise, everything else was great. Special mention for the the staff; they were helpful and knowledgable.

Business

10/10

Exceptional

22 Oct 2023

connie

Close to conference center

8/10

Excellent

19 Oct 2023

Robert

Nice stay for business trips.

Breakfast was good, but the same every day. Scrambled eggs made from powder. It tastes like soap. In a hotel like Marriott and for such a price, I would expect breakfast with fresh eggs! The service did not offer omelets from the kitchen, you had to ask the waiters. I skipped breakfast.There was no mineral water in the rooms and you had to buy it at the reception. The service at the bar was very good. Very nice rooms and comfortable bed.

Business

4/10

Poor

30 Sep 2023

Margaret

Elevators had a wilder night than I did

I had a mixed experience at the Marriott in The Hague. The staff was fantastic, incredibly helpful throughout my stay. However, I was disappointed to find that the elevators were dirty, with one even having a concerning issue involving blood. Additionally, the unpleasant odor of what seemed like raw sewage in the elevators was a significant drawback to an otherwise enjoyable stay.

Partner

10/10

Exceptional

10 Jul 2023

Verified traveler

Great location, lovely hotel

The location is lovely, right beside Schevingen Bos which is really nice to stroll around. Very easy to get back into the centre too. Really enjoyed staying here.

Self

10/10

Exceptional

14 Jun 2023

Paule

Very spacious room and comfortable bed. Access to gym and lounge where drinks and snacks were served. Convenient bicycle rental.

Leisure Family

10/10

Exceptional

10 Jun 2023

Deborah

It is very nice and clean; convenient for The Hague; next door to the Art Museum and Omniversum Science Center; has a lovely green park across the street with bikes to rent; very helpful nice staff.

Business_and_leisure Self

4/10

Poor

02 May 2023

Stacey

Never staying in a Marriot again

Firstly, parking. You have to get a ticket from the barrier (but it doesn't always work) so you then have to argue with reception via intercom to open the gate because you are literally waiting on the road blocking the bike lane, causing an obstruction. This happened to us upon entry into the car park. After we got our ticket from reception we could come and go as we pleased but even then coming back into the car park was a challenge each time - i had to help the cars in front of me figure it out because they took so long a queue formed across the road blocking traffic on one of the busiest roads in The Hague. There are also minimal spaces & it's expensive!

Secondly, you have to wait a significant amout of time to check in (& out) because it's a large hotel with minimal staff on the front desk.

Thirdly, our room heating didn't work, the shower pressure was very low making washing long hair a challenge, and the safe was broken.

Fourthly, I asked for a vanity kit (just a couple of cotton wool pads to use to remove my make-up) and I was told I'd have to buy an entire pack of cotton wool - what happened to offering this as part of your room?!

And finally, the staff were down right rude. Upon check-out, when it was finally my turn I walked up to the desk and someone else (who pushed in) did the same. I challenged the other person & showed them the queue & not only did they ignore me the staff on the desk ignored me too...he didn't even acknowledge my existance!

Shocking.

Partner

10/10

Exceptional

21 Apr 2023

Hector

Everything was great, thank you

Leisure Partner

10/10

Exceptional

29 Jan 2023

Thomas

Staff and property were perfect.

Leisure

8/10

Excellent

07 Jan 2023

Michelle

Friendly staff

10/10

Exceptional

04 Dec 2022

Geoffrey

Great

Typically Marriott, very comfortable and we enjoyed our stay

Friends_and_family Friends

10/10

Exceptional

25 Nov 2022

Radoslaw

Outstanding & above expectations

Awesome stay. Check-in experience phenomenal. The hotel rep, Virginie, explained everything about hotel, local attractions & deals, corrected an error on Hotels.com reservation, helped getting tram passes, and even gave small gift/trinket for kids. Family suite & accommodations were excellent & beyond expectation. Staff very friendly. Breakfast outstanding with tons of choices. Would definitely pick this place next time in area.

Friends_and_family Family

4/10

Poor

24 Oct 2022

Verified traveler

Mosquitos in the hotel

As a frequent traveller, staying in hotels is a norm for me and I have never stay at anywhere lower than 4 stars. However this is the first time I experienced mosquitos bugging my sleep the entire night, and I have travelled to places that are normally infested with mosquitos. I did not expect to have experienced mosquitos in the cold climate’s The Hague. It is down to poorly managed ventilation/cleanliness of the hotel. It is a disappointing stay for somewhere like Marriott.

Partner

8/10

Excellent

21 Jul 2022

Stephen

Pleasant stay.

Hotel was clean and welcoming. Staff attentive, although some long waits when it didn't appear to be too busy. Restaurant menu rather limited, although what I ate was good. Bed lovely and comfortable. My room had really good views of the city.

Business

10/10

Exceptional

18 Jul 2022

Denise

Alles was goed verzorgd. Persoon super vriendelijk en behulpzaam

Family_with_children

8/10

Excellent

11 Jul 2022

M E

Very nice stay

Was really friendly and very comfortable. Check in was hampered by IT issues but an unprompted offer of complimentary Prosecco easily made up for that. Parking was expensive but so it goes. Plenty to do and see quite near but the zone is a bit on the outskirts.

Partner

8/10

Excellent

02 Jul 2022

Shuai

Bed is too soft

Bed was too soft, I stayed a total of four nights but on three different rooms and all the beds were too soft.

Business

8/10

Excellent

30 May 2022

Verified traveler

Great Stay

I had an enjoyable stay. I was caught off guard when I arrived the night of check-in to find the parking lot full. I had to park at the hotel next door that was about a 5 minute walk. Luckily I didn't have to pay for the parking at the hotel next door and I was able to move my car the next day when spots were available. Breakfast was also good and the hotel overall was nice with friendly staff. I would recommend.

Friends_and_family Family

10/10

Exceptional

09 May 2022

Ira

Good value

Business Self

10/10

Exceptional

08 Feb 2022

Verified traveler

Nice Hotel

Very enjoyable stay, great view, all you could need in the room. No bath, which is probably an eco thing. Rubbery mattress protector made the bed a little uncomfortable, but necessary for expense account drinkers maybe. Food and wine in the bar was very nice, decent value too. Kettle, fridge etc in the room, but only a single TEA bag (Chamomile, mint etc. Is NOT Tea). I guess they would give you a few Teabags more at reception though, really nice people. It would be great if Hotels left the smart casting features on their TVs enabled, so I could stream my local TV from my phone to it. Recommended.
T.

Friends_and_family Family

6/10

Pleasant

02 Jun 2020

Claudia

Sub par experience

Hotel & overall experience sub par to my previous experience with Marriot hotels. Albeit very friendly staff, our check in took about 30-45min long (as they were not find our reservations..). The hotel rooms and bathroom are in dire need of updating. But the cherry on the top was the very poor/ horrible breakfast experience. Ofc due to Covid-19 things had to be adjusted (buffet not available etc); this doesn’t however excuses the staff unresponsiveness and the complete lack of service. Not only we were not Informed that other food options were available, but we also didn’t receive a menu nor explanations as to what was available. Basic things as cutlery or toasters weren’t available... I asked for toasted bagel and after a long 15min waiting the bagel came back as it left. Overall 👎

Friends_and_family Friends

10/10

Exceptional

11 Mar 2020

Verified traveler

Modern decor; clean and sparkling room as well as common spaces; friendly, helpful staff; great location

Leisure Family

10/10

Exceptional

29 Feb 2020

Angela

Birthday stay- 2 nights

Celebrating a birthday- hotel surprised us with complimentary wine. Helpful and friendly staff and the location is perfect for a visit to Kunst Museum and the Mondriaan exhibition. Drinks can be pricey.

Partner

10/10

Exceptional

18 Feb 2020

Verified traveler

Very comfortable hotel with first class guest rooms and bathrooms. Special attention has been paid to the lighting possibilities in the room, which shows that design of the room was made thinking in the comfort of the guests. They have a very good breakfast, but the service in the bar and dining area is, let’s say, a little off. The menu could be improved also.

Business Self

10/10

Exceptional

14 Feb 2020

Petar

Excellent service and location!

Business

10/10

Exceptional

13 Jan 2020

Nezih

Best hotel in the city

It was amazing with clean room, friendly staff, close to tram stop, great food!..

Business

10/10

Exceptional

30 Dec 2019

Myriam

Came for familly reunion...very good hotel and very friendly..however we had two evening meals which were not too impressive...

Friends_and_family Family

10/10

Exceptional

16 Oct 2019

Shahar

good business hotel.

Large room with just enough amenities for a single guest. Iron and board, one towel, no cabinet but several hangers and enough space for luggage. Desk and chair. In proximity to world forum congress center. Gym. Breakfast. Bar.
Quiet area.
35-45min drive from Schiphol airport.

Business

10/10

Exceptional

30 Sep 2019

Sang

Quiet location with comfortable amenities. Great service staff.

Business

10/10

Exceptional

07 Sep 2019

The staff was awesome. Extremely helpful and accommodating. More than willing to help us out when they could. All of them spoke fantastic English. They were all Very Attentive and welcoming. We bothered them for recommendations on where to eat (Superb recommendations), help getting taxis and directions around the area many times and they always seemed genuine and respectful.

The rooms are smaller than what most Americans are probably be used to, but for sizes of rooms I have been in around Europe, they were great.

The one problem was the A/C. Either they didn’t have any and the thermostat was there just to make you feel better, or it was broken. I don’t feel the A/C was simply broken though since we were there with a large group spread across many rooms and the lack of A/c seemed to be a common complaint amongst our group. To Help out, the front desk found us all fans and sent them up to our rooms, between the fans and the little bit the windows would open, we were able to stay comfortable.

Business_and_leisure Friends

10/10

Exceptional

02 Sep 2019

Verified traveler

Esther in reception was very patient and friendly with our children.
The restaurant staff were very attentive

Fantastic weekend stay

Leisure Family

8/10

Excellent

30 Aug 2019

Verified traveler

Hotel room was spacious, ready upon arrival, and standard 4 star hotel service.
Bike service is available for 15€ and you can bike everywhere.

Friends_and_family Family

4/10

Poor

22 Aug 2019

Jay

Place was clean. It took very long to check in. After one hour in the room, staff walked in to my room asking for the extra bed they had put in my room. Very unprofessional. Ran out of shaving cream in the morning and it took them over 30 min to bring some to the room. Parking in their premises is expensive and no other options near the hotel. Overall stay was less than stellar.

Leisure Self

10/10

Exceptional

17 Aug 2019

Debra B.

Wonderful!

Great place. Easy check in and checkout. Staff phenomenal, always kind, helpful, and professional. Awesome location easy to get around from. Our room had super view. Wonderful place for business or relaxing holiday.

6/10

Pleasant

10 Aug 2019

Verified traveler

Over-priced property in general. Don't eat here= you'd be just as satisfied remaining hungry

Leisure Family

2/10

Poor

30 Jul 2019

Verified traveler

Poor service, uncourteous staff....they kind of wanted you not to order room service even if you had no problems paying the premium for the service....after all I had to satite my hunger, but thanks to 'em had to sleep hungry.

Business Family_with_children

8/10

Excellent

28 Jul 2019

Francois

Location was good. Front desk staff were generally very friendly and helpful. Except for one or two, restaurant staff is weak on service and not friendly at all. Parking lot was empty the whole week so the 22euros per day fee was ridiculous and insulting.

Leisure Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Great business hotel near the World Forum

Check-in was quick and staff friendly. Was upgraded to an executive room in the top floor, with great view over the city and lounge access. Breakfast was good, the bar is nice and overall I would recommend this hotel.

Business

2/10

Poor

05 Jul 2019

Verified traveler

Will Not Return, standards are way too low!

Had to change rooms twice due to flooding and kitchen odour coming through the vent into my room. Foods is absolutely awful. Will never return to the Marriott in the Hague.

8/10

Excellent

02 Jul 2019

Verified traveler

1 week on Buisness

Red hot weather. this was a 1 week business trip.

8/10

Excellent

30 Jun 2019

Ilmira

The hotel is nice and cosy, the staff in restaurant is very friendly and helpful. Comfortable beds, good quality toiletries . Short distance from tram station.

Family

4/10

Poor

25 May 2019

Diane

Difficulty changing booking through Hotels.com

This is a nice spot and hotel nice
Booking process through Hotels.com was very frustrating
When I changed my booking from 1 to 3 nights the change was not registered with hotel
Despite numerous phone calls which disrupted my stay I was still charged for two nights from my bank account even though my invoice showed charge for one night only

10/10

Exceptional

23 Apr 2019

Owen

N/A

N/A

Partner

10/10

Exceptional

12 Apr 2019

Alexander

Excellent service - went out of their way to ensure that we enjoyed our stay. Would definitely return and recommend.

Partner

8/10

Excellent

29 Mar 2019

Verified traveler

Great breakfast and great staff. Good location for our stay in The Hague

Leisure

10/10

Exceptional

24 Mar 2019

Mr D L

Business and pleasure in The Hague.

Superb staff! From our arrival, it was clear that there is some excellent customer service training going on here and it never faulted for the four days of our stay. The rooms are comfortable but as with many, very little space for luggage. Excellent breakfast both in the executive lounge and in the main dining room. The restaurant was good value. Free soup in reception late afternoon on a bitterly cold day was a nice touch.

Partner

10/10

Exceptional

13 Mar 2019

Wendy

Bed was amazing.

10/10

Exceptional

10 Mar 2019

Verified traveler

Clean room and very friendly and supportive staff. Unfortunately, the bed mattress was not a marriott standards, was not comfortable as the other marriott hotels I have been to.Also,you can hear the strong wind whistle all the night when it is blowing which was the case during my stay.

Business_and_leisure Friends

8/10

Excellent

08 Mar 2019

Verified traveler

Esther on the front desk was very helpful when we needed assistance

Business

10/10

Exceptional

07 Mar 2019

John K

The family suite was very spacious, clean and comfortable! I would definitely return. We found a nice Spanish restaurant about 5 minutes walk away.

8/10

Excellent

26 Feb 2019

Verified traveler

Nice hot soup in the lobby was really welcome when guests came in after being out in the cold :)

Business Self

10/10

Exceptional

18 Feb 2019

Verified traveler

Staff is nice and helpful, the hotel is nice and clean, good services provided,. I would recomande this hotel. 😊

Leisure Partner

10/10

Exceptional

21 Dec 2018

Verified traveler

Excellent stay. Stayed in both a regular room and an executive room. The latter was not much different from a regular room except that it has a nice coffee machine and access to the Executive lounge

10/10

Exceptional

24 Nov 2018

Vladimir

Good value for money

Very pleasant stay, easily reachable by tram or bus to city centre. Comfortable hotel, excellent breakfast.