Name: Best Western Hotel Den Haag
Address: Groothertoginnelaan 42, Den Haag, NL

10/10

Exceptional

05 Jun 2026

Moises

The Staff are very friendly

Family_with_children

8/10

Excellent

21 May 2026

Eric

Room where hot,no ventilation
Apart from that everything was great

Partner

10/10

Exceptional

25 Apr 2026

Curtis

The staff at the front desk was amazing. They helped us with our laundry. They helped us with taxis very very helpful..

Partner

10/10

Exceptional

14 Apr 2026

Katie

Loved the location and the cleanliness of the room. Staff was very helpful and kind. Will definitely stay again if we come back.

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Izabela

Kind staff

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Faraz

The hotel was clean and well-maintained, but in terms of soundproofing, it deserves only one star. I could clearly hear another guest snoring through the walls while trying to sleep. Constant door slamming by guests or staff was too much noise. I am not sure if this was due to the room that I had where there was another door right next to mine, or it is the same for all rooms.

Business Self

10/10

Exceptional

02 Nov 2025

Helen

A great hotel, clean with large rooms.
staff were great and even let us eat our takeaway in the dining room.
breakfast is expensive for what you get, an equivalent in the UK would be included in the price of the room.
Good transport link to the centre.
Very quiet abd safe feeling area.
The hotel was very quiet at night

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Catharine

Very friendly and helpful staff at front desk. Moved my room to back of hotel for a quieter night after a 30 hour travel day. Greatly appreciated

Leisure Self

8/10

Excellent

23 Jul 2025

Karen

This was a great spot, close to trams to get around the city. Only issues we had

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Anton

Great location fantastic staff

Good overall experience, mediocre building compensated by great staff and location

Partner

6/10

Pleasant

12 May 2025

Roswitha

Very hot room. For 2 days a lot of noisy people above !
Was charged 995 USD at check-in but end receipt on checkout was only 865 Euro. No credit for difference in balance given!

8/10

Excellent

04 May 2025

Richard

Nice little hotel

Nice hotel, conveniently located. Area was clean and safe. My first room the door didn’t lock, but they moved us to another room and it was fine.

Partner

8/10

Excellent

12 Apr 2025

Alyssa

The staff ranged in their level of friendliness. Some were helpful and willing to help while others definitely made you feel like you were an inconvenience in asking questions. The area is a beautiful and was very easy to teach public transportation!

Business_and_leisure Friends

8/10

Excellent

07 Jan 2025

Garry

The staff members who we dealt with after check-in were great but the morning staff member needs an attitude adjustment. As a business that one experience was enough to pull every other score down.

Leisure Partner

10/10

Exceptional

12 Dec 2024

A

Cozy, clean and comfortable

Room was clean and tidy on arrival. Comfortable and warm bed. Staff are friendly and helpful. Super location. Highly recommend.

10/10

Exceptional

11 Dec 2024

Tilson

A good place to stay :)

Business Self

8/10

Excellent

03 Dec 2024

George

Very pleasant stay, enjoyed the french doors to rear garden, staff extremely friendly...

Self

6/10

Pleasant

26 Oct 2024

Catherine

Nice place. Staff were wonderful. Coffee in the room would be nice and the room was a bit dark even with lights on. The bed and pillows were fantastic and sleep was good. House keeping was great.

Leisure Self

8/10

Excellent

02 Oct 2024

Alan

Comfortable.

Quirky style hotel with odd layout but rooms were comfortable, if a little compact.

Friends_and_family Friends

8/10

Excellent

25 May 2024

Mary

Value for money. Would stay again.

Partner

10/10

Exceptional

25 Mar 2024

Kick

My regular spot in Den Haag
Always great in all ways

Leisure Self

8/10

Excellent

16 Sep 2023

Peter

The hotel is a good deal for a good price. It's a bit out of the center of town which makes it quiet, and public transport is a block away.

Leisure Partner

6/10

Pleasant

29 Jul 2023

Piotr

I was there with my girlfriend during our anniversary. We've contacted the property beforehand to see if they prepare anything special for those occasions. I was led to believe in the message that they will. Well they didn't. Two very young blonde receptionist didnt seem to be too confident in their job. I asked one of them for some ice, I've gotten the smallest bowl of ice ever, but I felt she couldn't really handle this task so I didn't dare to ask for more. The kettle in our room didnt work so I had to call down for it to be exchanged. Also there was trash from previous guests behind the heater and there was nobody at the reception when we were checking out. All in all it deserves 5/10. Would choose a different accommodation next time around.

Leisure Partner

8/10

Excellent

23 Jun 2023

Yan

The hotel is located in one of the best areas, surrounded by parks and canal, neighbouring various embassies. Walking distance to two famous museums and Fred(a famous local street with lots of well reviewed restaurants). #24 bus is right next to the hotel (which could take you to the city Center). #11 bus not far takes you right to the beach!
The only problem is that the room is quite small, and there is no air conditioner either. You can open the window and turn on a small fan to cool the room down. It worked for us but not sure if this is suffice for summer time?
Overall very good stay. We left The Hague with wonderful memories.

Leisure Family

8/10

Excellent

03 Jan 2023

Verified traveler

Good value hotel not far from centre. It is easily reached by tram no. 3 and about 10 min walk. It is clean and comfortable, but I have one complaint: There is so little room at the toilet seat that I had to sit diagonally on it.

Self

10/10

Exceptional

10 Oct 2022

Verified traveler

Great location. Awesome breakfast. Friendly staff. All was good. One thing I didn’t like is that the mattress kept sliding off. Otherwise it was pretty perfect.

Business Family

8/10

Excellent

28 Sep 2022

Ryan

It’s quiet.
Far away from city centre.

Leisure Friends

4/10

Poor

09 Aug 2022

Michele

Nowhere near the center city

This hotel advertises that it's in The Hague. It's not - it is 2 km from the beach in a residential area with nothing around it - no restaurants or shops. We were on the 3rd floor - elevator ends on the second so that was an inconvenience. Room was fine - clean, comfortable beds. Shower was good except it didn't drain well and I worried about it overflowing the basin. Air conditioning worked well. They don't take Visa or Mastercard at checkout so prepay and pay the city tax in cash. I was not going to transfer money to their bank account from mine. I left my watch in the room and when we called they said they would let us know that night. WRONG. We trained it back from Leiden and rode our bikes back to the hotel. Cleaning staff was doing our room - it was under the bed. Had I not gone back they would never have found it. Cleaning staff was great but overall the service was not - we were leaving for Germany that day and couldn't wait til that evening to find out if they had my watch. I would pick another hotel next time.

Friends_and_family Family

8/10

Excellent

05 Aug 2022

Verified traveler

Great location - both to the center of the city and the beach.
Comfortable rooms and helpful staff.

Friends_and_family Family

10/10

Exceptional

13 Jul 2022

Beatrice

Great family room and the best breakfast since a long time! Definitly Comeing back

Leisure Family_with_children

10/10

Exceptional

10 Jul 2022

David

You were able to rent bikes on the property.

6/10

Pleasant

09 Jul 2022

Paul

Noisy floors, traffic noise due single glass windows. Excellent location.

Leisure Family

10/10

Exceptional

04 Jul 2022

Mohamed

Good hotel

Good, clean and nice staff

Self

10/10

Exceptional

27 May 2022

Alun

Nice, comfortable hotel within good walking distance (15 mins) of the World Forum. Convenient, clean and pleasant staff.

Business

8/10

Excellent

19 May 2022

Narasimha

Located in one of the best places

Business Self

10/10

Exceptional

12 Apr 2022

Philip

Good, all-round hotel. Very good staff. Excellent area in the embassy district. Near a very nice park, and with good transport connections. Recommended.

Leisure Partner

10/10

Exceptional

14 Mar 2022

Colm

I ❤ The Hague and The Best Western.

I cannot start to express my sincerest gratitude to every member of staff at the hotel. Emma is one the kindest and most generous persons that we could have met. She kindly accommodated our family to the best of her ability and performed wonders for us. I highly recommend you to stay here. A great variety of breakfasts and always fresh and clean.

10/10

Exceptional

08 Jan 2022

Verified traveler

perfect in every way.

8/10

Excellent

16 Nov 2021

Sjoerd

Beds are 7/10. Stuff like towels, duvet, pillow are 7/10. Bathroom and general decor 8/10.

Leisure Family

10/10

Exceptional

04 Jun 2021

Verified traveler

This is a very good hotel and not expensive. I was particularly impressed with the friendliness of the staff.
Nice clean room and excellent shower.

Business Family

8/10

Excellent

01 Jan 2020

Sini

Updated hotel in nice location

Overall our stay was good. However, parking at the hotel was full, so we had to park on the street. Or room was chilly (despite the radiators). Breakfast was good although not included with the room.

Friends_and_family Friends

6/10

Pleasant

07 Nov 2019

Verified traveler

It's very clean and everyone is nice. Not the fanciest amenities, but it's perfectly acceptable.

Business Self

6/10

Pleasant

22 Oct 2019

Diepere

Moderate.

Moderate for a 3 star hotel. Wanted a larger bec hence took the double room but the bed kept separating hence making sleep not so pleasant

10/10

Exceptional

06 Sep 2019

Verified traveler

Den Haag Weekend

Nice hotel in a quiet part of town with embassies as neighbours and a small park opposite.

Not far from the Peace Palace.

Clean and tidy with friendly staff.

Self

10/10

Exceptional

03 Sep 2019

Ron

Room did not have AC which was not convaied to me before completion.

Business Self

6/10

Pleasant

07 Aug 2019

Bruce

No AC

An old building nicely renovated....except no air conditioning. There was a fan in the room, that didn't work, I asked for a replacement three different times, but never happened. Other than that, the staff was very good answering questions.

Friends

10/10

Exceptional

03 Aug 2019

Peter

good family room with a small patio. Hired bikes which really added to the stay

Friends_and_family Family

10/10

Exceptional

08 Jul 2019

Simon

Best Western

Very good hotel, the only disappointment was there was only soup or toast available for evening meal.

8/10

Excellent

03 Jul 2019

Verified traveler

Great stay

Had a really nice stay at the Best Western Hotel Den Haag. The hotel is located about 2 km away from the beach and is near two really beautiful, big parks. Lots of cycling and walking opportunities around the area and about 40 minutes walk to the city center. You can rent a bike from the hotel, which allows you to explore e.g. the dunes, the city itself or the parks nearby. Definitely worth it! The hotel itself was clean and in good condition. The single room was clean and compact. The bed was a bit on the small side, but very comfortable. The staff was friendly and helpful. The area is in the international district and very quiet. Lots of interesting buildings and restaurants nearby to explore.

10/10

Exceptional

24 Jun 2019

Aine

Recommend for short business trip

Good, clean, convenient with tram outside - value for money. good for short business trip. very pleasant and helpful staff. Breakfast very nice.

Business

8/10

Excellent

22 Jun 2019

Lindsay

Quiet hotel

Nice big room but too hot and no air con. The window wouldn’t stay open.
The staff were very helpful.
The hotel is very near the tram line into the city centre so transport is easy.

10/10

Exceptional

02 May 2019

Lal

Convenient location, clean and nice room, good staff support,

Business_and_leisure Family

8/10

Excellent

28 Apr 2019

Verified traveler

Front desk stuff could be friendlier and more welcoming. Overall nice,cozy,very clean hotel.

6/10

Pleasant

26 Apr 2019

Verified traveler

Single economy room I will not recommend,bed is not comfortable,mattress was sliding of the bed,, better to add little extra money and book room with king size bed.

10/10

Exceptional

05 Apr 2019

Verified traveler

Great staff and service! Just a short walk away from the world centre. Thank you for a great stay!

Business Self

10/10

Exceptional

09 Dec 2018

William

Great experience at Best Western Den Haag

I had an amazing experience at the Best Western hotel. They went above and beyond to make my stay pleasant, upgraded my room at no extra cost and solved all problems related to finding local services in the neighborhood. I will stay there again.

4/10

Poor

11 Oct 2018

Tomasz

no elevator to 3rd floor where they gave me a room, hit the ceiling with my head few times because the room was in the attic, toilet was hardly reachable (after the stairs), finally they charged me 10EUR more for each night without any reason (just realized after came back home)

6/10

Pleasant

13 Apr 2018

Daniel

Nice but bizarre

Overall it was a good hotel, but with some bizarre features. Firstly no sink in the bathroom and one in bedroom was inconvenient and just a general nuisance. Check in wasn't great with numerous issues with the card system, which was unwelcome after a long day

Partner

8/10

Excellent

07 Jan 2018

Verified traveler

Location is not near tourist sites. Accessible easily from airport by taking Bus 24 and walking 50 meters to hotel.

Family

8/10

Excellent

26 Nov 2017

Verified traveler

Good Hotel

Easy relax hotel in a good location. Good value for the money. It is not your stabdard Best Western. It is petit one located in a historical building.

10/10

Exceptional

27 Jul 2017

Jiri

Pleasant weekend stay

Great place, beautiful rooms, nice service.

Partner

4/10

Poor

18 May 2017

Johanna

Hotel desk OK. Plumbing was terrible, shower leaked badly, tub plug did not plug, sink did not drain and half the time toilet did not flush, we were booked 6 nights told front desk of the problems and nothing was done.
Hotel was expensive and did not have air conditioning.
If this had been our first ever stay at a Best Western we would never use that chain again.

Partner

8/10

Excellent

08 Nov 2016

Linda

Good value and ok location

Friendly staff and ok location if you do not mind taking a bus or tram. Excellent Indonesian restaurant nearby. Room itself was a little bit loud in terms of the traffic noise outside.

8/10

Excellent

17 Aug 2016

Simon

People make places

My room was small, it was at the top of 3 flights of stairs, I even arrived to a locked door.

All my dealings with the staff were great. Helpful, friendly and willing to help. From breakfast to a beer, or an offer of coffee. All in all 100% from the staff.

My room was fine. A single bed, a desk a bathroom, I didn't need anything else, and the view in the sunshine was amazing. A nice area, a good location and great staff, and I'm sure the updated rooms are great.

A special thank you to Hannah, so nice to take 5 minutes to chat and say hello. I'm sure all the staff would be the same.

A very nice little hotel with a really nice team.

8/10

Excellent

12 Aug 2016

Simon

Small but Smiles.

I arrived late but there was no issues, I was given access and my key was waiting for me. The room was small, but I knew there was smaller rooms. The service through the 4 days was great and as such I booked again.

It felt like a nice family hotel and loved the area.

8/10

Excellent

28 Mar 2016

stephanie

I really liked the staff at the hotel. They were very nice and helpful. The wifi was not very strong so that was my only complaint. I was able to use the ethernet and that was fine.

8/10

Excellent

22 Mar 2016

Timothy

One night stay in very green neighborhood

The room was small but nice. It was clean, warm and had all the basics I needed for a one night stay. The hotel staff was very friendly and helpful. We didn't have breakfast at the hotel as we thought that €10 was a little bit overpriced for the basic continental breakfast they offered. The surroundings if the hotel are very green. Lots of parks and very calm and silent. We checked out a little after the official check out time. We asked about this in beforehand, but this was absolutely no problem. Very nice of them!

Partner

10/10

Exceptional

30 Oct 2015

Akbar

Nice and cozy

8/10

Excellent

25 Oct 2015

Han Kuen

Very specific

it is a interesting experience

8/10

Excellent

21 Jul 2015

Verified traveler

convenient and decent price

Central, and very helpful staff. Showers are a bit old fashioned, but works

Partner

8/10

Excellent

10 Jul 2015

Verified traveler

Residential area within walking distance to museums, restaurants.

Partner

8/10

Excellent

24 Jun 2013

Quezz

Great location, and accommodating staff!

I had huge emergencies happen while I was staying the Petit and the staff were extremely helpful tome as I worked them out. From lost luggage to needing quick access to laundry (something in my bag exploded!) the staff were friendly and creative in assisting me. The only complaint I had was that the rooms were a bit overheated -- but I find that to be true all over Europe (I am American.)

8/10

Excellent

16 Feb 2012

Verified traveler

Wonderful staff.

Front desk staff were extremely pleasant and helpful. Good location - easy walking distance to key spots. Our room overlooked the park opposite and was quiet, despite being on a fairly busy street. Very cosy.

10/10

Exceptional

05 Jun 2010

Lucinda

You will be happy at Hotel Hestia

Our room was large and comfortable, with a balcony overlooking the hotel's little courtyard. It was very quiet at night. Breakfasts were everything we needed, in a pleasant setting. Great location for the museums, and a good neighborhood for restaurants and for getting around town. Staff were personable and helpful. Elevator for anyone who's nervous about the tight stairs--we didn't use it. I enjoyed watching the green parrots who came each evening to the birdfeeder. We stayed here a week. It was a lovely choice.

Partner

6/10

Pleasant

19 Jul 2026

Rauno

Vægge på værelset var beskidte. Tv havde ingen signal og havde ikke haft signal hele ugen.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Koen

Goed hotel, vriendelijk personeel, goeie ligging

Self

10/10

Exceptional

07 Feb 2026

Wilmi

De kamer was schoon. Personeel vriendelijk en ontbijt goed.

10/10

Exceptional

18 Jan 2026

neeltje

30 minuten lopen van het centrum. Bus stopt ook voor deur. De tram naar Scheveningen vlakbij.

mooi schoon hotel. Lekker rustig.

Partner

8/10

Excellent

27 Nov 2025

Pablo

Tengan cuidado la remodelación caen cosas y servicio lento

8/10

Excellent

24 Oct 2025

MORENO

Rapporto qualità prezzo ottimo .
A 15 minuti dal centro usando il tram.
Camera tripla spaziosa con bagno comodo e accessibile

Leisure Family

8/10

Excellent

06 Oct 2025

Lotta

I all enkelhet ett komplett hotell med bra rum, helt ok allmäna utrymmen, rent, trevlig personal. Frukosten hade det man ville ha men onödigt dyr. Trevligt kvarter men en bit från café och shopping.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Karen

Walking distances were ok. The area was super quiet

Leisure Self

10/10

Exceptional

29 Jul 2025

Diana

Das Personal war sehr nett, konnte mich gut auf englisch unterhalten, sehr guter internet Zugang, öffentliche Verkehrsmittel in der nähe

Leisure Self

10/10

Exceptional

23 Jul 2025

Wilma

Gastvrij hotel in Den Haag

Net Hotel, dichtbij openbaar vervoer. Kamer was schoon en ruim. Ontbijt was lekker en persobeel vriendelijk

Friends_and_family Family

8/10

Excellent

05 Jun 2025

Harald

eben ein 3-Sterne-Hotel

Partner

8/10

Excellent

22 May 2025

Maryse

Rien à dire

6/10

Pleasant

28 Apr 2025

Angela

Non vale le 3 stelle.

Caméra mai pulita. Ho chiesto un phon per I capelli, mi è stato dato dopo 2 giorni, dopo numerose volte che l'ho chiesto e mi è stato dato rotto. Posizione ok.

4/10

Poor

03 Mar 2025

Nadir-Tat

Die Böden waren sehr dünn. Man hört jeden Schritt der Gäste im Zimmer darüber. Das Bad hat keine Lüftung oder sie war defekt. In der Nacht hörte man mehrmals laute Lüfter-Geräusche, ich vermute fast aus dem Nachbarzimmer.

Leisure Family

10/10

Exceptional

09 Feb 2025

Giuseppe

Struttura pulita e tranquilla. Al centro ci si arriva in pochi minuti con autobus 24 o tram 17 .
È in una zona residendiale quindi non ci sono bar o negozi nelle vicinanze.

Leisure Self

10/10

Exceptional

02 Feb 2025

Ursula

Ein ruhiges, kleines Hotel. Sehr sauber und angenehm. Praktisch zentral, unweit vom Stadtkern entfernt

Leisure Family

6/10

Pleasant

02 Jan 2025

Michelle

Goed hotel voor een nachtje, vriendelijk personeel en een mooie familiekamer. Kamers zijn gehorig. We hadden last van iemand boven ons die van 10 tot 1 uur s nachts maar bleef schuiven met meubels en herrie maken. Uiteindelijk naar receptie gelopen en dit is netjes opgelost.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2024

Gertien

Enigszins verouderd maar daardoor juist charmante hotelaccommodatie op loopafstand van het centrum van Den Haag. Super stil. Heerlijk kunnen slapen daardoor.
Betrokken personeel dat persoonlijk dingen voor je regelen wil.

Leisure Partner

8/10

Excellent

28 Nov 2024

Martina

Mooi gebouw, piekschone kamer. Ik had kamer met balkon. De balkondeur was niet goed geïsoleerd waardoor je de passerende auto’s goed kon horen. Het bed was mij te hard.

Self

10/10

Exceptional

18 Nov 2024

Sevda

Alles war super. Zimmer sauber groß und geräumig. Personal war sehr freundlich. Einrichtung modern.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2024

Verified traveler

War alles ok

Leisure Family

10/10

Exceptional

17 Sep 2024

John

zeer comfortabel bed, voor mij lekker hardere kussens

10/10

Exceptional

04 Aug 2024

Sebastiaan

Top hotel

Prachtig hotel met mooie oude details. Super vriendelijk personeel, behulpzaam. Aanrader.

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

Nadine

Es ist ein süßes kleines Hotel ...das Personal ist sehr freundlich. Die Zimmer sind sehr hellhörig, man hört jeden Gast durch den Flur laufen oder die Trppe hoch laufen .
Aber alles in allem war es ein schöner kurzer Aufenthalt...

Friends_and_family Family

8/10

Excellent

19 Jul 2024

Corné

Goed verblijf

Leisure Family_with_children

8/10

Excellent

02 Jun 2024

Julia

Schöne Lage und tolles Haus. Wir hatten ein recht schönes Zimmer im Erdgeschoss.
Leider hatte die Dusche kaum Wasserdruck und die Wände sind sehr hellhörig. Was aber wirklich nervig war, war, dass wir jeden Morgen von der Putzfrau geweckt wurden, die direkt vor unserem Fenster im Erdgeschoss im Schuppen mit ihrer Kollegin laute Gespräche führte. Sehr nervig an drei Morgen! Schade.

Leisure Friends