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Carlton Ambassador

The Hague · Netherlands

Sophialaan, 2View location

9.0/10Excellent504 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.4/109.4
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Carlton Ambassador

The Carlton Ambassador Hotel in The Hague offers a delightful stay with convenient amenities and comfortable accommodations. Enjoy two on-site restaurants, including Restaurant Sophia, or 24-hour room service. Relax with a drink at the bar/lounge or take in the views from the terrace.

A buffet breakfast is available for a fee. The hotel also provides complimentary Wi-Fi, concierge and wedding services, express check-in/check-out, and complimentary newspapers. For events, the hotel offers conference space. Self-parking is available (charges apply).

The 88 guest rooms feature minibars, satellite TV, private bathrooms with complimentary toiletries and hair dryers, safes, and desks. Nearby attractions include Plein 1813, Panorama Mesdag, and the Peace Palace. The nearest airports are Rotterdam The Hague Airport (RTM) and Amsterdam Airport Schiphol (AMS).

Read more about this hotelShow less

In the heart of The Hague, Carlton Ambassador Hotel is within a 5-minute drive of Peace Palace and Mauritshuis. This luxury hotel is 1.2 mi (1.9 km) from Madurodam and 2.7 mi (4.4 km) from SEA LIFE Scheveningen.

Make yourself at home in one of the 88 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in The Hague? This hotel has facilities measuring 3767 square feet (350 square meters), including conference space.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
    • Uncovered self parking fee: EUR 30 per night (in/out privileges)
    • Nearby parking fee: EUR 30 per day (1640 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Dutch

Nearby attractions

Panorama Mesdag 0.2 km / 0.1 mi
Plein 1813 0.2 km / 0.1 mi
Peace Palace 0.6 km / 0.3 mi
Palace Garden 0.8 km / 0.5 mi
Theater Diligentia 0.8 km / 0.5 mi
Museum de Gevangenpoort 1 km / 0.6 mi
Lange Voorhout 1.1 km / 0.7 mi
Grote Kerk Den Haag 1.1 km / 0.7 mi
De Passage 1.1 km / 0.7 mi
Escher Museum 1.1 km / 0.7 mi
Eerste Kamer der Staten-General 1.1 km / 0.7 mi
Binnenhof 1.2 km / 0.8 mi
Mauritshuis 1.3 km / 0.8 mi
Malieveld 1.4 km / 0.9 mi
Plein 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 88
  • Number of floors (main building): 4
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • Bus/Train station
Show 32 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Green Key (FEE)
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Carlton Ambassador

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Carlton Ambassador

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Carlton Ambassador

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Carlton Ambassador

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Carlton Ambassador

9.0
Excellent
504 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Lotatia
The Carlton Ambassador hotel was amazing! Very charming with wonderful staff & excellent service. I will definitely be back & I highly recommend it to others!! It’s also very conveniently located to the public transportation in the area.
10/10
Exceptional
08 Jul 2026
M
All staff helpful
Balcony area needs cleaning, new furniture and new paint on outside area
Disappointing no complimentary water in room
Very old safes
Breakfast good but could start at 0730 on weekends - 0800 is quite late for many
Business
10/10
Exceptional
01 Jul 2026
Ibrar
Amazing staff
Self
10/10
Exceptional
07 Jun 2026
Craig
Fantastic warm reception by Sandra!
Partner
10/10
Exceptional
25 May 2026
Leah
Lovely staff; comfortable beds; great location!
10/10
Exceptional
22 May 2026
Elvira
Lovely hotel in a quiet part of the city center. We got a free upgrade, a larger corner room. We enjoyed the room and breakfast. The staff were polite and friendly. We would highly recommend this hotel!
Family
10/10
Exceptional
18 May 2026
MARIANNE
Reception staff are extremely friendly and very helpful.
Partner
10/10
Exceptional
10 May 2026
Jacob
Room was fabulous. Staff were lovely and very friendly. Food was excellent.
Partner
8/10
Excellent
12 Apr 2026
John
Impressive older In-town Hotel with old world style. Did not try the Breakfast. Parking was an issue but that is normal for in-town convenience. Would I go back - Yes - the location is a big plus.
Business Friends
10/10
Exceptional
14 Dec 2025
Robin
We had a wonderful room overlooking the garden. Beds were very comfortable. The staff was very attentive and the food in their restaurant Sophia was excellent. The hotel is on a quiet street but close to shopping, palaces, and restaurants. Can’t wait to return!
Leisure Partner
10/10
Exceptional
08 Nov 2025
Andrew
Helpful staff, great location
Leisure Self
8/10
Excellent
14 Oct 2025
Robert
Quaint hotel near city center for food and shopping and close to tram service. Hotel was very clean and residence rooms were nice with plenty of room.
6/10
Pleasant
20 Sep 2025
Sophia
Staff were very friendly. Easy location. Ok breakfast. Rooms just very noisy and dark. Limited facilities
Business Self
8/10
Excellent
07 Sep 2025
Jian
Convenient location. Parking is an issue.
10/10
Exceptional
08 Aug 2025
Trevin
Great location and welcoming and helpful staff
Leisure Family
8/10
Excellent
26 Jul 2025
Steve
Tea bags provided, but only with tiny espresso cups. We had to borrow mugs from the dining room! All good otherwise.
Leisure Partner
10/10
Exceptional
07 Jul 2025
lauren
Such a nice hotel with great staff. It is a bit out of the center which makes it nice after touring all day.
Leisure Family
10/10
Exceptional
07 Jul 2025
Matthew
Very nice hotel with good decor. They offer room service, although that was not used. It is perfectly located for a trip to den Haag.
Leisure Partner
10/10
Exceptional
05 May 2025
Tracey
This hotel is kind of a perod hotel. It feels comfortable, the ambiance is like an old friend. The staff are friendly, ready to help and courteous. I felt right at home in this hotel. It is a place you just feel comfortable in, yet it has everything you want. The rooms are very well done and good sized. Again a comfortable experience, I was there for a week and thoroughly enjoyed myself. The breakfasts are excellent and the outside area is very nice for sitting in the afternoon sun or have a nice glass of wine. I would highly recommend this establishment.
Leisure Self
10/10
Exceptional
22 Apr 2025
Kerry B

Perfect stay.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.
Partner
10/10
Exceptional
09 Apr 2025
Marie
Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Leisure Self
10/10
Exceptional
24 Mar 2025
Steven
Always a wonderful place to stay.
Leisure Partner
10/10
Exceptional
26 Jan 2025
Jamila
Beautiful old boutique hotel. Friendly staff, good food
Business Self
10/10
Exceptional
17 Nov 2024
Thyrone
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Verified traveler
Beautiful hotel, great staff.
Partner
10/10
Exceptional
13 Oct 2024
Titus
Great stay
Leisure
10/10
Exceptional
12 Oct 2024
Sara

Love it!

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness.
I will definitely recommend this place… Sara from Miami
Friends_and_family Friends
6/10
Pleasant
21 Jul 2024
Patrick
Disappointing!
Self
10/10
Exceptional
08 Jul 2024
Dennis
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Leisure Partner
10/10
Exceptional
20 May 2024
Verified traveler

Highly recommended!

Incredible stay as usual. Among the best hotel experiences.
Business Family
10/10
Exceptional
12 May 2024
Frank

Great Hotel!

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Friends_and_family Family
2/10
Poor
05 Apr 2024
Andrew

Avoid

Disappointed
Business Self
10/10
Exceptional
25 Feb 2024
Larry
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Leisure Family
10/10
Exceptional
18 Dec 2023
Randy
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Leisure Self
10/10
Exceptional
05 Dec 2023
Mitsuru
The hotel is located in a quiet place. The staff is very friendly and polite.
Business Self
6/10
Pleasant
20 Oct 2023
Anca

Nice location but needs a renovation

Positives:
- good location
- nice period building
- comfy bed
- restaurant food is nice
- polite reception staff

Improvements:
- rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom.
- the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up.
- would be nice to have a proper coffee
- breakfast staff not easy to get hold off and always look confused
- restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Business
10/10
Exceptional
17 Aug 2023
Pula-Adriana
The interior of the property is very nicely decorated, elegant.
The room is tastefully arranged, the bathroom and toilet are ingeniously separated.
The employees are very welcoming and helpful.
Leisure Friends
6/10
Pleasant
30 Jul 2023
steve
Room was a little small or cluttered otherwise a decent room.
Leisure Partner
10/10
Exceptional
01 Jul 2023
Simon
Great stay here. Clean, nicely prepared rooms. Very friendly and helpful. Good location - quiet but close to the Centre.
Leisure Friends
10/10
Exceptional
31 May 2023
Steven
Great experience. VIP made the difference!
Leisure Partner
10/10
Exceptional
03 May 2023
Vivianti
Restaurant is the best . Waitress very friendly .
Leisure Partner
10/10
Exceptional
25 Sep 2022
Johannes
class Hotel, very central with spacious rooms, and great bar and terrace. Staff always very friendly and helpful
Leisure Partner
10/10
Exceptional
07 Aug 2022
Johanna Elisabeth
Lovely hotel staff, lightly aged bathroom but the room it self is very nice and comfy beds.
Good location for a quick city visit. Quiet but close
Leisure Family
10/10
Exceptional
26 May 2022
alisha
Loved being back in Den Hague and the hotel staff were very very helpful and responsive. We loved our room and once we figure out the HVAC it was perfect. Thank you
Business
10/10
Exceptional
07 May 2022
Bonnie Jean
The building has been very nicely renovated and we enjoyed our stay. The front desk staff were excellent!
Leisure Friends
10/10
Exceptional
05 May 2022
Darlene
A great place to stay
Leisure Family
10/10
Exceptional
11 Dec 2021
Andrew
I was very pleased with this hotel. Charming and cosy with very helpful staff
Leisure Self
10/10
Exceptional
12 Sep 2021
Christelle
I loved the staff, the cleanliness of the property. The service was very excellent. I will definitely come back.
Leisure Self
10/10
Exceptional
13 Aug 2021
John
Very friendly and helpful staff! Everyone was very welcoming, from the pre-arrival correspondence, to the front desk, up till the dining room. Perfect location with good access to bus stations. The room was so clean and lived up to the standards I expected. Overall, great stay, much recommended, would definitely stay there during my next visits to the Hague!
Leisure Partner
10/10
Exceptional
29 May 2020
Verified traveler

Outstanding stay in an otherwise challenging time

Service level is truly top-notch - informed, personalised and discreet yet attentive and unpretentious - people who go above and beyond and who take pride in their hotel and what they do, and it shows. I had a short visit during covid/corona lockdown, travelling to NL for medical reasons, and the manner of service really stood out at an otherwise challenging time for everyone. This hotel is a timeless classic of The Hague, beautifully situated with lots of nearby greenery and well placed for access to the central old city, the Peace Palace and numerous embassies and international bodies. Very good food, superb breakfast, comfortable beds, the hotel has classic charm. Highly commended
Business
8/10
Excellent
14 Mar 2020
Verified traveler

Lovely hotel

The hotel is very charming and the staf extremely friendly.
Business
8/10
Excellent
29 Nov 2019
Paul

Very welcoming

Nice hotel with very friendly and helpful staff
Business
10/10
Exceptional
22 Oct 2019
Joseph
The hotel was amazing. Staff was extremely nice and helpful.
Partner
10/10
Exceptional
17 Oct 2019
Jennifer

A lovely stay in Den Haag

We were staying at the hotel as our daughter lives in one of the adjoining streets. It was a convenient location but was extremely comfortable and clean. The staff were very friendly too. A great stay.
Family
10/10
Exceptional
24 Sep 2019
Verified traveler
Location was perfect for us. Near the Noordeinde with lots of eateries and bars. The staff were very friendly, particularly one of the restaurant staff (tall, slim, blonde chap) whose name we unfortunately didn't note. The bed was very comfortable (it had a thick mattress topper), made us realise we need to improve our bed at home!!
The food in the restaurant was very good.
Leisure Partner
10/10
Exceptional
08 Sep 2019
Mike
Charming hotel in quiet surroundings, close to the Peace Palace.
Business_and_leisure Self
10/10
Exceptional
18 Aug 2019
Christine
Beautifully presented, excellent helpful staff, good food, fantastic position in The Hague close to cafes & restaurants and walking distance to all the major galleries and museums and the city centre. Tram close by for connection to trains and airport, Amsterdam, Delft etc
Leisure Partner
2/10
Poor
03 Aug 2019
Zouaoui

Complaint additional fees

Good hotel and good service , but I was surprised by 180€ additional fees for the additional bed for kids, however this was not expected as the room was booked via hotels.com for 3 persons and paid upfront!!!!
Still waiting for a feedback from the hotel or hotels.com
Family
10/10
Exceptional
23 Jun 2019
Verified traveler
Charming hotel, lovely location. Very comfortable bed and friendly staff. Good sized room for Europe, I had a king-sized bed and plenty of room for a seating area.
Business Self
10/10
Exceptional
04 Jun 2019
Bertrand

A gem!

Great stay. Lovely hotel, very nicely decorated. What a change from the Hiltons and how refreshing!
8/10
Excellent
04 Jun 2019
Lilia

Great hotel for a visit to The Hague

Nice hotel in great location. Close to all sites and train station. Room a bit small but comfortable enough. A bit more mould in the grout around bathroom tiles and bath than i would have liked, but good shower . Only one pair of slippers and one bath robe which is odd in a room for two people. Staff friendly and helpful. Overall we were pleased we out choice of hotel.
Partner
10/10
Exceptional
30 May 2019
Verified traveler
A great gem of a hotel, well styled and supported by helpful and friendly staff, highly recommended.
Business Partner
8/10
Excellent
29 May 2019
Leo

Pleasant Busienss trip

Very nice hotel who kindly upgraded my room. Situated in.a quiet and pretty area of the Hague.
8/10
Excellent
16 May 2019
Verified traveler

Wonderful hotel for business or pleasure

Great experience
10/10
Exceptional
13 May 2019
Verified traveler
I would recommend this hotel for families. Staff is wonderful, excellent breakfast buffet and coffee. Steps away from residential areas and restaurants so you have a quiet place to sleep and a lively place for entertainment and dining.
10/10
Exceptional
23 Apr 2019
Wendy
We had a wonderful stay at the Carlton Ambassador. Staff were very friendly from check in until departure and always very helpful. Would stay here again.
Leisure Family
8/10
Excellent
07 Mar 2019
Neil

Would go back

Very nice comfortable hotel in lovely location
10/10
Exceptional
18 Dec 2018
Verified traveler
Boutique hotel, great location
Fireplace room wonderful in the winter
Friends_and_family Partner
10/10
Exceptional
29 Oct 2018
Diana
Great location, great atmosphere, friendly staff who couldn't have been more helpful
10/10
Exceptional
28 Oct 2018
Verified traveler
Wonderful hotel with wonderful people! Thank you for your great service:-)
Will definitely stay there next time I am in Amsterdam:-)
10/10
Exceptional
28 Sep 2018
Milton A

Great Hotel in Great Location

My wife and I stayed at the Carlton Ambassador for two nights at the beginning of a 10-day European trip. Check-in was very smooth and our corner room was very nice and very reasonable. We had booked some 5-1/2 months in advance. The bed was very comfortable and the linens and towels exceptional. The included breakfast was simply exceptional – a real joy. There was great coffee in the room. The location is also excellent – in a very nice neighborhood, a block and a half from tram stops, easy walking to a number of restaurants and shopping on Noordeinde. We also walked just several blocks to the International Peace Palace and to a canal tour boat on Mauritskade. The front desk staff was extremely helpful and friendly throughout our 2-night stay. A thoroughly enjoyable stay. We would certainly rebook here on any future trips to The Hague.
Partner
8/10
Excellent
01 Sep 2018
Trine

Great location

The hotel is convinietly located in a quiet part of town with only a few minutes walk to the posh shopping and restaurant areas. Also the tram connects to the beach! Breakfast and service is great and the style of the rooms a bit old-fashioned colonial meets Holland style! All in all a very fine hotel with much more personality and cosiness than the competing Hilton down the road!
Friends
8/10
Excellent
02 Aug 2018
Tina
Good location and beautiful setting
10/10
Exceptional
24 Jul 2018
dennis
Lovely boutique hotel.
Partner
10/10
Exceptional
20 Jun 2018
Donn

A Beautiful Place to Stay in the Hague.

This was a very welcoming service oriented facility, nothing but good to say about this hotel.
6/10
Pleasant
15 Jun 2018
Kirstie
Despite me having actually prepaid over the odds up front (prices were £50 cheaper on the day) and 2 weeks in advance. They had no trace of my booking. So I ended up in a room which was not what I'd paid for.
10/10
Exceptional
14 Jun 2018
Anaschasie

Carlton Embassador - The Hague

It was only one night. I wish it was more. Very cozy place. The people are very nice and helpful. I will definitely visit it again.
10/10
Exceptional
06 Jun 2018
Siok Hwee
Our room was comfortable for 3. It is well maintained and clean. The staff at the front desk are always smiley and helpful. Hotel is also within walking distance from many attractions - Mauritshuis, Peace Palace, Binnenhof etc.
Family
10/10
Exceptional
03 Jun 2018
Lynn
The hotel is very good. Very modern and clean. Staff are excellent and very thoughtful. The hotel is on a lovely quiet street and very central. Would recommend it highly.
10/10
Exceptional
08 Jan 2018
Verified traveler

Very nice boutique hotel in quiet embassy area

Spent three nights at the Carlton Ambassador over the New Year's period and had a wonderful time. The hotel is very well located close to the city center and close to transport links/tram to easily get to the station, centre, of Scheveningen. The rooms are spacious, quite, and very clean. The staff were incredibly useful and helpful with regards to everything from food, to attractions, to booking taxis/transport. Would highly recommend this hotel and would happily stay here again. The restaurant is also of very high quality and offers local food as well as a hearty breakfast.
10/10
Exceptional
09 Dec 2017
steve

good choice in the Hague

I stayed here three nights. Everything is exactly what you want in a hotel. The room is well appointed and the bed is comfortable. The breakfast is quite good. The hotel is easily accessible by public transportation if you are arriving by train. And it's an easy walk to the museum and the town center. I will stay here again on my next trip.
10/10
Exceptional
13 Nov 2017
Eoin

A great night's sleep.

Extremely comfortable bed meant we overslept. Best night's sleep in ages!
Partner
8/10
Excellent
05 Nov 2017
Leon

Central Hague

Our original room was too small to qualify for Superior Double status, but we were moved to a much better room. Food was good despite a rather short and quirky menu, and service pleasant and efficient.
8/10
Excellent
24 Oct 2017
Verified traveler
It’s a good hotel, and tge stuff is really eally nice. However I am strong believer that a succesfull hotel should renovate itself with modern needs. If you like classic, you will love this hotel
8/10
Excellent
18 Oct 2017
Verified traveler

Very comfortable, closest hotel to Peace Palace

Staff very helpful, rooms are relatively good size though closet space is stingy. Well worth the price.
10/10
Exceptional
30 Aug 2017
Phil

Great little hotel

This is a superior hotel. The staff was friendly and professional. The room was clean and comfortable. And it was in a great location. I highly recommend it.
8/10
Excellent
01 Aug 2017
Keith
In the Hague for Business, staff very friendly and helpful
10/10
Exceptional
08 Jul 2017
Ann

Carlton hotel loved it!

All round very good hotel,very helpful and friendly staff from walking in until leaving Alex is a star and will do anything he can to help,We did not eat in the hotel,rooms are perfect so traditionally decorated and we loved ours,and we will return to The Hague
Partner
10/10
Exceptional
01 Jul 2017
Verified traveler
Really comfortable hotel. Close to tram stops. Short walk to restaurants.
10/10
Exceptional
28 May 2017
Verified traveler
Staff is most accommodating and helpful.
Partner
10/10
Exceptional
26 Sep 2016
david
stayed 2 nights very helpful reception room was very good . Dean in the bar was most helpful great barman told us the places to see etc could not fault hotel hope to return someday
Partner
6/10
Pleasant
29 Aug 2016
Salah

The Hague

Was short two days, yet the hotel is old and needs total renovation.
The staff are A class
Family
10/10
Exceptional
30 Jul 2016
Paul

Nice hotel. Quiet location

Excellent service. Nice rooms. Quiet location. Walking distance to central station.
10/10
Exceptional
28 Jul 2016
nancy
Staff was very gracious and helpful. Hotel is a moderate walk to city center.
We did not have parking reservations so had to park on the street and keep paying the meter. It was not impossible but did take some planning .
Mostly a business hotel.
10/10
Exceptional
04 May 2016
Alex

Excellent location close to centre of The Hague

I cannot praise this hotel highly enough. Our room had been upgraded when we arrived and was lovely with such a comfortable bed and at the end of a quiet corridor. The staff were lovely and incredibly helpful, whatever our request. I am gluten free and they were extremely attentive, sending out for special bread for breakfast. Breakfast itself was delicious - there was gluten free granola too, plus fruit, ham, cheese, eggs etc. The location is brilliant. It's a five/ten minute walk into the centre of The Hague and there are loads of restaurants nearby. The hotel itself is around the corner from a tram/bus stop for getting to the station or further afield but is in a quiet location. The main reason for our trip was to take a visit to Keukenhof and having stayed in Amsterdam before we chose The Hague this time. We much preferred it, would definitely stay at this hotel again and hope to be back before too long.
8/10
Excellent
30 Mar 2016
Stephen

One night in The Hague

One night stay. Easy to walk to tourist sites; good restaurants around the hotel; and the staff was exceedingly friendly and helpful.
Partner
8/10
Excellent
18 Nov 2015
Verified traveler

convenient and clean

This was a nice hotel- with a clean room with a comfortable bed. Nice staff- but one person at the desk at key times was not enough and therefore long waits at check out- and small things like storing bags required you to wait for all the check outs in front of you. Something management should look at -as it was a comment from all the guests that I encountered.
10/10
Exceptional
09 Nov 2015
Pauline

Lovely boutique hotel close to city attractions.

This is a lovely hotel close to the main attractions of The Hague or a short bus or tram ride away. I had stayed there once before, in 2012, and noticed several improvements to the lobby and public parts of the hotel this time. Everything from the check in to check out was well done. We asked for and were able to stay in the same room as last time too --this was really nice as it felt familiar and it was roomy too. The hotel had a lovely restaurant and a nice bar. We had a terrific room with a small balcony. One of the hotel staff gave us free vouchers for a drink which we appreciated. The staff organized a private car for our departure which we also appreciated. All in all it was a terrific hotel which I would definitely recommend.
8/10
Excellent
01 Oct 2015
Verified traveler
Great neighborhood...
8/10
Excellent
26 Aug 2015
Verified traveler
Overnight only but a lovely stay in the heart of The Hague.

Location & surroundings

Carlton Ambassador
Sophialaan, 2, The Hague, Netherlands

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