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Novotel Suites Den Haag City Centre

The Hague · Netherlands

Grote Marktstraat 46, 46View location

8.8/10Excellent386 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Suites Den Haag City Centre

The team at Novotel Suites Den Haag City Centre looks forward to welcoming you to our modern and comfortable hotel right in the bustling heart of the city. At Novotel Suites you can relax, work or socialize.

Our hotel does things a little differently, with a living-room concept: complimentary coffee and tea from noon until midnight, free WIFI, fitness facilities, chair massages on Wednesdays and our homemade cake of the day. You will quickly feel like home at Novotel.

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A stay at Novotel Den Haag City Centre places you in the heart of The Hague, within a 5-minute drive of Mauritshuis and Madurodam. This luxury hotel is 2.1 mi (3.4 km) from Royal Palace 'Huis ten Bosch' and 2.4 mi (3.8 km) from World Forum Convention Centre.

Stay in one of 113 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in The Hague? This hotel has 969 square feet (90 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Beach nearby No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Parking for electric, hybrid, and LPG vehicles is not available at this property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 26 per person
    • Covered self parking fee: EUR 37.50 per night
    • Pet fee: EUR 20.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

    Spanish

Nearby attractions

De Passage 0.1 km / 0.1 mi
Museum de Gevangenpoort 0.2 km / 0.1 mi
Binnenhof 0.2 km / 0.1 mi
Grote Kerk Den Haag 0.4 km / 0.2 mi
Stadhuis 0.4 km / 0.3 mi
Plein 0.4 km / 0.3 mi
Theater Diligentia 0.5 km / 0.3 mi
Mauritshuis Museum 0.5 km / 0.3 mi
Mauritshuis 0.6 km / 0.4 mi
Paard van Troje 0.7 km / 0.4 mi
Palace Garden 0.8 km / 0.5 mi
Escher Museum 0.8 km / 0.5 mi
Lange Voorhout 0.8 km / 0.5 mi
Panorama Mesdag 1 km / 0.6 mi
Plein 1813 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Lift access
  • Newspapers
Show 9 more facilities & services
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Children playground
  • TV lounge
  • Massage
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Den Haag City Centre

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Suites Den Haag City Centre

8.8
Excellent
386 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Diana
clean room, comfortable bed
convenient location, close to city centre, tram stop, walking distance of railway station
Partner
6/10
Pleasant
14 Jul 2026
Karel
AC was not working
Partner
10/10
Exceptional
13 Jul 2026
Thomas
Everything was central to location and property was exceptional.
Family
4/10
Poor
28 Jun 2026
Dwigno
Good location. Staff was not helpful. No fridge in the room.
Self
10/10
Exceptional
14 Jun 2026
Fifiati
Very convenient location with a great service, will definitely stay here again when visiting The Hague!
Family
6/10
Pleasant
13 May 2026
Deborah
Nice location for accessing the sights and transport links. Issue with our room though, we were on the first floor and had broken sleep for 2 nights from noisy pedestrians outside of the hotel. After complaining we were moved to a different room which was quieter but the room needed some updating for example there were holes in the curtains. Breakfast buffet was ok but would have liked more variety for the cooked breakfast section
Partner
10/10
Exceptional
07 May 2026
Michael
Staff accommodated our request to have interconnecting rooms. We appreciated this as a family of five (youngest 13 weeks).
Friends_and_family Family
10/10
Exceptional
05 May 2026
Canhui
Clean good location
10/10
Exceptional
04 May 2026
Helen
Staff were extremely friendly and welcoming. The room was lovely and the beds were really comfortable. I genuinely cannot complain!
Friends_and_family Friends
10/10
Exceptional
29 Apr 2026
Darren
Great hotel
Friends_and_family Family
8/10
Excellent
08 Apr 2026
Nancy
The staff was wonderful and friendly. Niels in particular was very kind. The breakfast buffet (paid) was very good and the bottle filler was a nice touch in the lobby. I was surprised that the room was a little dated considering how nice the lobby was. Carpet was a bit dingy and the lack of shower door was a mess, causing water to spill out of the shower and onto the floor.
Friends_and_family Family
8/10
Excellent
07 Apr 2026
Niraliben
Parking is the issue
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Gissela
Absolutely loved this hotel, great breakfast and plenty of shopping/dining options around it. Perfectly located in a shopping center, and within walking distance to many must see places in the city.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Paul
Overnight stay with early departure for train station. Perfect
8/10
Excellent
07 Mar 2026
Sealene
The hotel is very good situated. You have a lot of shops en restaurants around.
Self
10/10
Exceptional
07 Jan 2026
Andrea
Beautiful hotel, right in the centre, perfect for what we needed.
Partner
10/10
Exceptional
08 Dec 2025
Abdurahman
It's clean nice hotel and great location
Leisure Family
10/10
Exceptional
19 Oct 2025
JeanTray
Clean room
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Annabelle Dela Cruz
It's such a pleasant and wonderful hotel to stay. Friendly staff, very clean hotel and relaxing ambience. Definitely will book again for our next girly trip 💚💚
10/10
Exceptional
02 Aug 2025
David
Fantastic , right In the middle of everything 👍
8/10
Excellent
20 Jul 2025
Evan
Nice overall experience
10/10
Exceptional
07 Jul 2025
Antonio
Great place! Highly recommended
Leisure Family
10/10
Exceptional
08 Jun 2025
Min Hui
Convenient location, very nice stay with friendly reception and i absolutely love the breakfast!
Business Self
10/10
Exceptional
28 May 2025
Stephen
Amazing location with great access to public transport. The breakfast was amazing and staff really helpful. Would stay again!
Leisure Partner
10/10
Exceptional
22 May 2025
Lynda
Very nice and big room I shall book again this place .
Leisure Family
10/10
Exceptional
17 May 2025
Hersh
Great Location, very nice modern comfortable rooms. The only issue was with parking as we were not allowed to park the hybrid rental car we were driving.
Leisure Family
10/10
Exceptional
16 May 2025
Tania
This is a beautiful property located in the Passage centre and very close tot eh Royal shopping district Staff were helpful and friendly. Buses and trams are only 200mtrs from the door. There is a convenience store, and lots of dining options.
Luggage storage was secure.

Leisure Family
6/10
Pleasant
25 Apr 2025
Anjali
Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.
Leisure Family
10/10
Exceptional
20 Apr 2025
Antonio
Very central location with easy access to public transport. Many great restaurant options within 10 minutes walk.
10/10
Exceptional
28 Mar 2025
Blair
Third stay at this affordable gem and we were surprised by a room with balcony windows overlooking The Passage. Super friendly staff and a nice breakfast buffet.
Leisure Family
10/10
Exceptional
24 Mar 2025
robin
We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach
Leisure Friends
4/10
Poor
27 Feb 2025
Verified traveler
Car park situation was awful. Called prior to stay to check parking, confirmed all ok with roof box. Got to site and the car wouldn’t fit in with roof box- husband drowns around th
Friends_and_family Family
10/10
Exceptional
24 Feb 2025
Barry and Natalie
Lovely hotel stay
Leisure Family_with_children
8/10
Excellent
22 Feb 2025
Maaike
Location in the centr of The Hague.
Leisure Self
10/10
Exceptional
18 Feb 2025
AMANDEEP
Nice clean hotel and excellent customer service
Business_and_leisure Family
10/10
Exceptional
09 Feb 2025
Vijay
The hotel provided all that we expected.
Leisure Friends
8/10
Excellent
07 Jan 2025
Anthony

No frills

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade
Self
10/10
Exceptional
29 Dec 2024
Monica
A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.
Leisure Family
10/10
Exceptional
22 Dec 2024
Randall
Great atmosphere and Quiet
10/10
Exceptional
04 Dec 2024
Susan
Grat location, friendly staff and very accommodating for early check-in and late check-out. A few amenities lacking in room.
6/10
Pleasant
24 Nov 2024
Radu
Outdated and cheap feeling
Business
4/10
Poor
03 Sep 2024
Verified traveler

Disappointing

Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked.

There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies.

The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Friends_and_family Family
10/10
Exceptional
27 Aug 2024
Tamara Cynthia
Excellent
Business_and_leisure Family
6/10
Pleasant
13 Aug 2024
Ralph
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Leisure Self
8/10
Excellent
03 Aug 2024
Katrine Wai Min
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Business_and_leisure Partner
10/10
Exceptional
19 Jul 2024
Ron
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Leisure
10/10
Exceptional
03 Jun 2024
Blair
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Business_and_leisure Family
10/10
Exceptional
24 May 2024
Martin
Lovely hotel experience - really nice staff, delicious breakfast and great room. It was very good to have an extra door between sleeping area and loo (privacy!)/corridor (sound insulation).
Appreciated the cool filtered water available and environmental commitment.
We also hired bikes from hotel. The only other time I'd stayed in a Novotel (years ago) it was a bit grotty now but we would definitely choose again.
Leisure Partner
10/10
Exceptional
13 May 2024
Alexander
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Leisure Family_with_children
10/10
Exceptional
06 May 2024
Janene
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Leisure Family
8/10
Excellent
20 Apr 2024
John
Zxx
Leisure Family
8/10
Excellent
09 Apr 2024
Stephanie

Good and bad.

Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.
Friends_and_family Family
6/10
Pleasant
28 Mar 2024
kathy
Booked Novotel executive room for our trip to Netherlands for 3 nights then another 7 nights. Had it pre booked on non refundable, seeing that it was renovated recently. I assumed it should be quite well. Am quite dissappointed with what I had chosen as it was dirty and shower was gross. Black mold around the caulking. Tile walls had mildew and the cubicle is very small. I can’t bend to wash my feet without touching the walls. Floors and carpet were also quite dirty. Seeing it was a longer stay I actually had to lay towels around to feel more comfortable. I had 2 different rooms for my 2 bookings and both conditions were the same. Layout is quite odd making it quite cramped in the room. My impressions from the pictures were very different from what I actually got. Toilet is in a complete seperate area but no sink there. So we had to go back to the shower room to wash our hands and it wasn’t right next door. I do however give the location a 5 star because it is super convenient.
Leisure Family
10/10
Exceptional
12 Mar 2024
Ali N
Excellent Hotel, very conveniently located, great staff all around the hotel. The frontdesk staff were very kind.
We stayed 14 nights and felt very much at home each and everyday. Thank you guys, will definetely stay again.
Business_and_leisure Family
8/10
Excellent
03 Mar 2024
Joseph
Great location. Nice clean, safe room.
Leisure Self
8/10
Excellent
17 Feb 2024
Malgorzata
Room was to small for 3 people, toilet also, but was still nice organisation around. Good for one night.
Business_and_leisure Family
10/10
Exceptional
26 Jan 2024
Francis
Amazing hotel. In city centre and close to everything!
Business
10/10
Exceptional
05 Dec 2023
Reginald
Service was fantastic. Catered to every need excellently.
10/10
Exceptional
26 Nov 2023
Denise
.
8/10
Excellent
04 Oct 2023
Krystina

Basic but fine.

Check in was easy and all reception staff were very friendly and helpful. Room was fine, basic but fine. Bed not very comfortable. Bedcovers and pillows could be better. Breakfast was nice but very expensive and little choice, not worth the money. Would be good to have a small fridge in the room for milk.
Friends_and_family Family
8/10
Excellent
25 Aug 2023
CLAIRE
An excellent stay. Fantastic location. Room was fine , smaller but normal for city centre. Great, modern bathroom . Fantastic helpful staff. Parking at hotel is interesting- first time we have been in a car lift. Little tight maybe, but safe and good location for car. Everything else you can get a tram or walk. Really enjoyed and would stay again.
Leisure Family_with_children
6/10
Pleasant
04 Aug 2023
Verified traveler
It is just okay. They don’t even provide refrigerator if you don’t do executive
Friends_and_family Friends
10/10
Exceptional
02 Aug 2023
Erich
very noce
Leisure Family
6/10
Pleasant
10 Jul 2023
Lilian
it's a nice stay, very central
Business_and_leisure Self
8/10
Excellent
29 Jun 2023
Charles
Good central hotel. Windows open, comfortable beds.
Business Self
8/10
Excellent
08 May 2023
Federico
Excellent location surrounded with tons of restaurants and shops with easy access to public transportation. Super friendly staff, I would definitely stay here again!
Leisure Family
6/10
Pleasant
14 Apr 2023
Angela
We were bumped after walking from the train station with our luggage. The hotel staff claimed Expedia overbooked the hotel. We incurred many additional expenses due to this problem as we ended up at a different hotel far from our friends and the area that we were visiting. Very disappointed with Expedia and the Hotel.
Leisure Family
10/10
Exceptional
29 Mar 2023
Elaine
Very enjoyable stay. We were on 6th floor looking over roof tops. Some rooms look into shopping plaza.
Gym on 5th floor with lovely outlook.
Great city to visit. Transport marvellous just outside hotel.
Leisure Partner
8/10
Excellent
15 Mar 2023
Tina
Great location & lovely clean room with ample space. The only thing I would improve would be the tea & coffee facilities in the room, 2 creamers for 2 people, you need 2 creamers for each drink!
Leisure Partner
10/10
Exceptional
02 Jan 2023
Induni
Great!
Leisure Partner
8/10
Excellent
16 Sep 2022
Aarti
Very centrally located. Friendly staff.
Doors are super hard to open.
Would have appreciated a Nespresso coffee machine instead of instant coffee.
Business Self
10/10
Exceptional
13 Sep 2022
Annette
Ideally situated to explore the city. Friendly and clean hotel.
Close to trams to get to the beach and the train station.
Highly recommend
Leisure Family_with_children
10/10
Exceptional
26 Jul 2022
CHRISTINE

Great place to stay as a family

We had an interconnecting room on the 3rd floor, which made it really convenient for us as a family (3 adults, 2 children). The hotel set up the sofa bed and supplied a travel cot for the children (3 & 1) and I had the double bed. Grandparents had the other double room. The hotel was spotlessly clean & great facilities - especially the shower in the room. There's a hairdryer and mini fridge, which was very handy. Location is great, very cental for travel around The Hague. Tram 1 takes you to the beach and only a short walk to centraal station for airport, zoo, anywhere. The staff were wonderful, so helpful, not only with check in but helping book days out (on dutch websites) & taxis when needed. I highly recommend Bagels & Beans for brunch, just 2 mins walk away. Next time I'm back in Den Haag, I'll definitely stay here again.
Friends_and_family Family
4/10
Poor
09 Jul 2022
Yamile
The room was small and it needed deep cleaning. We had ants in one room We were moved to another room and it had the same problem. They didn’t have shampoo and conditioner for the shower and the shower doesn’t have a place to put the soap or body wash.
Business_and_leisure Family
6/10
Pleasant
26 Jun 2022
Corc

Modern nice hotel. Beds too small.

The location of the hotel is great. Very central. Clean hotel and modern. However, very small beds. I wouldn't recommend to sleep their if you are 2 people.
Partner
8/10
Excellent
03 Jun 2022
Charles
The bedroom windows don’t open! This is unpleasant and unhealthy. The breakfast options seem to have diminished since my last visit 😢😢
Business Partner
6/10
Pleasant
30 May 2022
Verified traveler

Not quite 4-star...

I think the location is the best reason to choose this hotel. The hotel itself is OK, just OK. It is advertised as a four star hotel, but I think the rating should be one star less. Breakfast is in the same category as the overall look of the hotel, just OK. The staff is friendly and smiling.

My room was a little disappointing, small and a little worn in appearance and view to the courtyard roof, but luckily the room was very clean.

If you require a hotel with four or five star service and facilities, this may not be the best option. For those looking for a basic hotel and service, this can be recommended.
Business
8/10
Excellent
07 Mar 2022
Brian
Super quiet room, modern decor, super location. Breakfast was good and the staff work hard to maintain the 4* standard. A very pleasant stay for us. The room design with the toilet separated from the sink takes a little getting used to, it must be due to local building regulations.
Leisure Family
10/10
Exceptional
06 Mar 2022
Miles
Great location (right on 'The Passage') & breakfast. Friendly staff & clean rooms.
Leisure Family_with_children
8/10
Excellent
28 Feb 2022
Steve

Good place to explore Den Haag

Great hotel in very central location with on site parking. Good size family room and breakfast buffet had lots of choice. Car parking very expensive.
Friends_and_family Family
8/10
Excellent
29 Nov 2021
Natasha
Nice hotel, excellent location.
Staff can be more friendly
Business Family
10/10
Exceptional
21 Nov 2021
Milena

Great location

Great accommodations, spacious room, very clean. The receptionists very friendly and helpful with our requests. Excellent location.
Friends_and_family Family
8/10
Excellent
22 Oct 2021
Pebyana

Superb location

The hotel is very strategic location, close to shopping street and restaurants. The room is clean even though not very spacious (especially when you use sofa bed for the kids). Check in went smoothly and quick. I wish there are more on site parking space available. It was full when we were there so we need to find parking elsewhere.
Friends_and_family Family
6/10
Pleasant
14 Oct 2021
Walid

Good location but poor services

Good location but poor services
Friends_and_family Family
8/10
Excellent
26 Sep 2021
Hamed
Was OK
Friendly staff
No phone in the room
Ac was not OK
Friends_and_family Family
8/10
Excellent
10 Aug 2021
stefan

Bien placé

Hôtel situé en plein centre ville avec parking (30€/nuit) ce qui est important à la Haye.
Chambre agréable et confortable. Les communs commencent à vieillir mais sans grande importance. Pas de terrasse extérieure, l’hôtel donne dans le passage couvert (magnifique)
Friends_and_family Family
10/10
Exceptional
27 Jun 2021
Kevin
Stayed here several times, always super friendly and helpful, spacious rooms, always have a fresh clean feel, well located for the whole city.
2.05m high parking about 5 mins away behind TK Max, gated and very secure
Business
10/10
Exceptional
15 Dec 2020
Allison

Great Location

Helpful staff and a central, walkable location. Proximity to the shopping Passage is nice. Thank you for a nice stay!
Business
10/10
Exceptional
15 Sep 2020
Kathleen
Great area! Close to lots of things to do. Everyone at the hotel was very friendly. We had breakfast and dinner at the restaurant. Food was great at both.
Friends_and_family Family
10/10
Exceptional
30 Aug 2020
Paul
The reception staff are 5star ***** very helpful nothing is too much , hotel is in great location and very clean
Leisure
8/10
Excellent
15 Jul 2026
Klaus Reinholdt
Alt godt. God beliggenhed
10/10
Exceptional
14 Jul 2026
Antonio
interessante la scelta di eliminare il frigobar nelle stanze e offrire acqua gratis ricaricabile nella hall, insieme ad un frigo comune per le cose da refrigerare
Family_with_children
10/10
Exceptional
27 Jun 2026
Luis Claudio
A localização do hotel é imbatível. O nosso quarto era espaçoso e estava limpo e confortável.
10/10
Exceptional
24 Jun 2026
Vesna
Great location, super friendly staff and the Hague was amazing. Will definitely come here again.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
alex
hotel muito bem localizado, fácil acesso ao centro, galerias e restaurantes. Perfeito
Self
8/10
Excellent
22 Jun 2026
Oishi
Great Location and the deluxe room was amazingly large and a nice view of the passage. The standard room was too small and uncomfortable
Friends_and_family Family
8/10
Excellent
28 May 2026
María Teresa
En general el hotel muy bien
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
PASCAL
Nice hotel right in downtown
Self
4/10
Poor
02 Apr 2026
Giovanni
Colazione mediocre con pasticceria non di giornata e formaggi ed affettati non proprio freschissimi
Partner
10/10
Exceptional
23 Mar 2026
Lai Chi
服務優良
Business

Location & surroundings

Novotel Suites Den Haag City Centre
Grote Marktstraat 46, 46, Den Haag, Netherlands

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Novotel Suites Den Haag City Centre

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