BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.0/10Excellent1,510 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About LOTTE CITY HOTEL MAPO
This modern business hotel is situated in an iconic building in Downtown Seoul, close to Myeong-dong, Itaewon, Seoul Station, Hongik University and Yeouido.
Jongmyo Shrine, Deoksugung Palace and Namsan Park are within easy reach, the Gongdeok metro station is just a few steps away providing easy access to all areas of the city. The international airports of Gimpo and Incheon are approximately 20 km and 55 km away, respectively.
OTTE City Hotel Mapo is a room-specific premium business hotel for both business travelers and tourists staying in Seoul. It has an advantage of using very convenient public transportations including an airport railroad and subway, and has an easy access to downtown Seoul and tourist attractions.
Restaurant name changed from NARU to C-Cafe.
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A stay at LOTTE CITY HOTEL MAPO places you in the heart of Seoul, within a 10-minute drive of Gyeongbokgung Palace and N Seoul Tower. This hotel is 4.5 mi (7.2 km) from Dongdaemun History and Culture Park. Make yourself at home in one of the 284 guestrooms featuring refrigerators.
Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, bidets, and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Planning an event in Seoul? This hotel has 713 square feet (66 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed optional pool fee applies to adults to access to the pool. The fee for children is KRW 10,000 per person.
- This property requires guests to wear swim caps in the pool.
- It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
- The pool is closed from noon to 1 PM every day.
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Minimal age
19
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Optional fees
- Fee for buffet breakfast: approximately KRW 32000 for adults and KRW 24000 for children
- Pool fee: KRW 20000 per person per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Korean
Japanese
English
Chinese (Mandarin)
Nearby attractions
Yongsan Electronics Market
1.9 km / 1.2 mi
Ewha Woman's University
2.2 km / 1.4 mi
Yonsei University
2.6 km / 1.6 mi
Lotte Outlets Seoul Station
2.7 km / 1.7 mi
Hongik University
2.8 km / 1.7 mi
War Memorial of Korea
2.9 km / 1.8 mi
Yonsei University Museum
2.9 km / 1.8 mi
Hongdae Street
3 km / 1.9 mi
The Hyundai Seoul
3.1 km / 1.9 mi
KT&G Sangsangmadang Hongdae
3.1 km / 1.9 mi
Yeouido Hangang Park
3.2 km / 2 mi
Seven Luck Casino Millennium Seoul Hilton Branch
3.4 km / 2.1 mi
Sungnyemun Gate
3.5 km / 2.2 mi
Yoido Full Gospel Church
3.5 km / 2.2 mi
Itawon Street
3.7 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 282
- Number of floors (main building): 8
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
Show 41 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Launderette
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Supermarket
- Shop
- GardenExtra charge
- Concierge
- Gym
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linen
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Conference room: 1
- Meeting room
- Business centre
- Indoor freshwater pool: 1Extra charge
- TV lounge
- Breakfast
- Breakfast buffet
- Buffet lunch
- Buffet dinnerExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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FAMILY ROOM DELUXE CITY VIEWFAMILY ROOM • DELUXE CITY VIEWFAM.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
FAMILY ROOM DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Radio
- Internet access
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
Show all 14 amenities
- Safe
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- TV
- Radio
- Internet access
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE INNERDOUBLE • INNERDBL.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIORSUI.SU-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
QUADRUPLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 27 m²TWN.DX
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Electric Kettle: 1
- Housekeeping
- Slippers
- Bathrobes
- Desk
- Toiletries
- Individually adjustable air conditioning
- Safe
Show all 13 amenities
- Internet access
- Fridge
- Bathroom: 1
- Bathtub: 1
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
TWIN DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Electric Kettle: 1
- Housekeeping
- Slippers
- Bathrobes
- Desk
- Toiletries
- Individually adjustable air conditioning
- Safe
- Internet access
- Fridge
- Bathroom: 1
- Bathtub: 1
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
TWIN DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-7
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SINGLE USE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 31 m²DBL.DX
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBL.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 56 m²SUI.SU
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Central heating
- Make-up mirror
- Slippers
- 220V power supply
- Safe
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Mini fridge
Show all 10 amenities
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Room amenities
- Central heating
- Make-up mirror
- Slippers
- 220V power supply
- Safe
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE ONE BEDFAMILY ROOM • DELUXE ONE BEDFAM.1B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
FAMILY ROOM DELUXE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.1B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Room SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR CITY VIEWSUITE • SUPERIOR CITY VIEWSUI.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE TWO BEDSFAMILY ROOM • DELUXE TWO BEDS • 1 Bedroom • 33 m²FAM.2B-DX
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathtub: 1
- Centrally regulated air conditioning
- Carpeted floors
- Internet access
- Direct dial telephone
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
FAMILY ROOM DELUXE TWO BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B-DX
Room amenities
- Hairdryer
- Bathtub: 1
- Centrally regulated air conditioning
- Carpeted floors
- Internet access
- Direct dial telephone
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 26 m²DBL.SU
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
DOUBLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR TWO DOUBLE BEDSSUITE • SUPERIOR TWO DOUBLE BEDSSUI.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 56 m²SUI.SU-2
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLOTTE CITY HOTEL MAPO
SUITE SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-2
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about LOTTE CITY HOTEL MAPO
100
reviews shown
Ekaterina
The place is far from the entertainments part of the city however who was a bad.
EunJu
The room was a bit dated but clean. The front desk staff wasn’t very helpful when information was needed. We had to buy swim caps for our hair to use the pool. The hair salon, laser skin care center, dentist, and women’s clinic in the basement were very convenient. The grocery store in the basement was under construction and not available for use. I wasn’t notified of this until we arrived. I did like the simple quick bite restaurants and cafes in the basement. An Olive Young was within walking distance so points for that. Two subway entrances available, one underground and one at the street corner. This place is for business travelers or those who plan to be outside of the room more than in the room.
Janneane
Nice hotel, convenient to everything.
TAE
I will stay there next time
Nicole
Love this hotel!! Room was extremely clean and spacious. Very professional and friendly staff. Also very conveniently located near subway. Would highly recommend!
Karina
The location was awesome! Everything was super clean and everyone very helpful.
Joshua
Very clean room, helpful staff that regularly cleaned, and location is great with a nearby train station.
Lida
Totally fine. Nothing fantastic or anything. Just very outdated for the price. Buffet restaurant was good.
Judi
I loved the location of this hotel! The subway station is right below the hotel and one of the subway lines go to the airport, so it’s just super convenient. It’s pretty centrally located and clean and comfortable. I would definitely stay here again!
HYANG
Room was well cleaned and staff was very friendly.
Chloe
Absolutely amazing!
Sarah
Check-in and out were super quick! Loved the bathroom space and how close the subway was to the hotel. Would definitely come again!
Lech
Great first hotel in Seoul. Great location for subway.
Deborah A
Staff was helpful. Room was clean. Near subway station. Beautiful grounds. Near shopping.
Hyun
Clean and well-located. Easy access to public transportation and shops
Houria
Agréable
Alexander
Great hotel — very convenient location on the subway line (especially to/from the airport), and the rooms were clean and spacious. The breakfast buffet was excellent with lots of options (I didn’t purchase the option with breakfast included initially, but ended up going to the buffet breakfast every day for the 5 days I was there because it was so good). The gym is small with minimal equipment (no barbells or smith machine). I didn’t try the pool myself but it looked like it was a decent size.
JOHN
Location.
Alisha
Would def stay here again. The hotel is beautiful, clean, modern and spacious. The staff very helpful. Location wise very convenient with a train station just outside. I recommend it 💯
Thomas
Room was spacious and comfortable. House keeping kept it clean and tidy everyday. Amenities were absolutely fantastic with the onsite convenience store.
Kaylyn
Great location easy check in and check out. Food options down on B2 floor. Lotte mart bro g renovated so did not shop there but will be handy when complete. Walkable to coffee shops and public transport. Rooms are abit dated but for us only to sleep on as out all day. Ketttle✅complimentary mini bar of beer nuts and water. My only negative for me was the hard bed and which could do with a topper and the soft pillows. Get rid of the big tv which is not even a smart one and spend the money on decent pillows and mattresses.
david
Clean thank you
Robert
Clean. Modern. Room was bigger than expected and the location of the hotel was very convenient.
Mike
Didn't eat breakfast at the hotel, however alot of option at basement floor for shopping and dining and cafe. Didn't need to leave the building if feeling tired.
David
Great hotel.. first class stay.
Yuen Shan Gigi
Great location with direct access to Gongdeok station
Marina
Nice breakfast, excellent atmosphere. Unfortunately we got tired of it since it was more or less the same thing for 5 days.
The staff seems not very self confident, but this might have to do with the culture.
I would have appreciated a restaurant recomandation, rather than a QR code with too many options.
The elevator is rather inefficient, as it doesn't ring when it reaches the level.
I did not like that you have to pay more the 12 Euros to use the pool. It is not worth paying for a 15 minute swim. Nobody goes there to spend the day.
2 washing machines and 2 dryers for the whole hotel.
Excellent bathroom with wonderful city view. 😊
The staff seems not very self confident, but this might have to do with the culture.
I would have appreciated a restaurant recomandation, rather than a QR code with too many options.
The elevator is rather inefficient, as it doesn't ring when it reaches the level.
I did not like that you have to pay more the 12 Euros to use the pool. It is not worth paying for a 15 minute swim. Nobody goes there to spend the day.
2 washing machines and 2 dryers for the whole hotel.
Excellent bathroom with wonderful city view. 😊
Kevin
Very straightforward service for business professionals. Clean and efficient.
Klaudine
We gave it a 4 star because it really did not have much food options for our own liking although there are lots of food, restaurants, groceries around. It is also far from the main attractions we prefer and the airport bus is across a big intersection so if you have luggages like us, will have to walk a little bit.
We like the amenities and coin laundry. Staff are all helpful.
We like the amenities and coin laundry. Staff are all helpful.
James
Room was excellent. The staff were quick and very helpful. Location was convenient to the subway. Would definitely stay here again if I come back to Seoul
Kellie Yoon
It was very nice stay! The staff were very friendly and helpful
We would love to stay there next time we visit to Korea
Thank you
We would love to stay there next time we visit to Korea
Thank you
ChangSeok
Great staff and clean
Dong Suk
very clean, a bit old furniture, staff was kind, location is excellent.
Richard
Staff were courteous, kind, helpful!
Amenities excellent!
Iron needs instructions and “arrow” indicating temperature needs highlighting to aid correct use!
Amenities excellent!
Iron needs instructions and “arrow” indicating temperature needs highlighting to aid correct use!
Ching Nam
Clean room staff is nice spacious
Michael
Nice, clean and spacious room. Good city view from my room, close to subway and airport line.
Just want they have better in room coffee because no sugar and cream for the coffee teabags
Just want they have better in room coffee because no sugar and cream for the coffee teabags
Sihoo
Good everything.
Youngjae
Clean and kind
Joshua
Staff very friendly and consistent
Christine
Extremely convenient that it’s directly connected to multiple subway lines, including the one that goes directly to the 2 major airports. Multiple dining options and a market in the basement made it very convenient as well. I docked a point because the room started to show its age a bit (compared to other properties at similar ‘quality’) & summoning the elevator can be a bit time consuming but overall fairly happy with my experience
Shaobai
All good, staffs are nice
Marquita
My spouse and I lived in the neighborhood, down the street from this hotel, for two years before moving to the US. We recently came back to Korea to visit for the first time in a year and chose this hotel because it was familiar to us. Though we lived nearby, we never stayed with them, and I'm so happy that we made the choice to do so as we came back for a visit!
The staff was kind and understanding (especially when I wanted to use Coupang and needed to make sure I had the address correct!) and the facilities are clean and efficient. Housekeeping is quite serious about doing their job well and makes sure that you have all that you need to be comfortable. The hotel also has great facilities, such as a pool, gym, and a small laundry room. Though, one of my feedback critiques is that the laundry room is cash only and the change machine was broken when we were there, so we had to get change at 1 AM from the front desk 😅.
As someone who used to be local, I can tell you for sure that the location is amazing! Gongdeok is a great and modern-style station with touches of traditional restaurants (if you know where to look). If being able to access public transportation easily is what you seek in a place to stay, Lotte City Hotel Mapo is perfect for that too. It's nestled on Line 6 and Line 5, which is great for traveling to popular spots in Seoul. The bus stops outside the hotel are also convenient!
Lotte City Hotel Mapo is a wonderful option for anyone looking to stay in Seoul!
The staff was kind and understanding (especially when I wanted to use Coupang and needed to make sure I had the address correct!) and the facilities are clean and efficient. Housekeeping is quite serious about doing their job well and makes sure that you have all that you need to be comfortable. The hotel also has great facilities, such as a pool, gym, and a small laundry room. Though, one of my feedback critiques is that the laundry room is cash only and the change machine was broken when we were there, so we had to get change at 1 AM from the front desk 😅.
As someone who used to be local, I can tell you for sure that the location is amazing! Gongdeok is a great and modern-style station with touches of traditional restaurants (if you know where to look). If being able to access public transportation easily is what you seek in a place to stay, Lotte City Hotel Mapo is perfect for that too. It's nestled on Line 6 and Line 5, which is great for traveling to popular spots in Seoul. The bus stops outside the hotel are also convenient!
Lotte City Hotel Mapo is a wonderful option for anyone looking to stay in Seoul!
Michael Allan
Lotte Mapo is our go to stay whenever we’re in Seoul. Great location, and FANTASTIC pool!
Youngjae
Clean room and service was great
Michael Allan
Always a favorite. We stay every year. The pool is fantastic
Nae
good location,
clean room,
great staff
clean room,
great staff
hyunki
Proximity to everything you need from tranportation to restaurants.
monica
Location convenient for transport . Staff helpful . Rooms clean but could use an update .
Walter
Great service backed by clean facilities and very convenient location. Will definitely stay there again.
Isabelle
I recommend Lotte City Mapo Hotel. Everything was perfect!
Junghoon
Good
MINA
공간이 넓고 비교적 깔끔하며 직원들이 아주 친절하다. 아주 마음에 들었다.
Jia
Love this hotel and the location
Tanja
Polite and friendly staff, great location, clean and spacious rooms, comfortable bed and pillows. Couldn't ask for anything more!
Carolyn
Excellent location. Clean room
HYUN JOO
Excellent stay !
rayna
A great location! A lot of options and close to other areas
joanne
Our experience was positive at the Lotte Mapo hotel. The staff was friendly and helpful, our room was very clean and quiet, and the hotel is in a good location to shops and restaurant
Dr Maralyn
Great hotel all round - restaurant excellent - staff very helpful and fluent English speakers- 7/11 store in foyer - access to subway and bus stop short walk
Daryl
We booked this on the day of our stay after the accommodation we had already paid for elsewhere turned out to be dreadful.
The hotel staff were professional and our room was quiet, (with a lovely garden area outside our window that was very pretty).
The shower was hot, with good water pressure and there is also a small tub.
The bed was a bit too firm for my taste but nowhere near as bad as the hard mattresses found in many UK hotels.
I was a bit disappointed that the bedding on my bed had a very unpleasant stain that hadn’t been removed by washing, (the quilt cover should have been thrown away - that stain wasn’t coming out), but housekeeping rectified the matter within minutes. I was a bit ‘grossed out’ though and would have been furious if I hadn’t spotted it before sleeping in the bed!) On day two of our stay, housekeeping forgot to replace our toilet rolls, but again, it was quickly sorted out.
I paid extra for breakfast and it was very nice.
As I hadn’t originally booked this hotel I wasn’t able to use the pool as hadn’t got a costume, so can’t comment on this.
There is a subway entrance a few feet from the hotel and the line is handy for the slow train to the airport.
There is a self-service 7-11 in the hotel lobby and a pharmacy with helpful staff.
In the basement is a Lotte supermarket, which we didn’t have time to visit and a number of shops, including a Paik’s coffee, (which is popular with locals).
I liked this hotel and would stay again.
The hotel staff were professional and our room was quiet, (with a lovely garden area outside our window that was very pretty).
The shower was hot, with good water pressure and there is also a small tub.
The bed was a bit too firm for my taste but nowhere near as bad as the hard mattresses found in many UK hotels.
I was a bit disappointed that the bedding on my bed had a very unpleasant stain that hadn’t been removed by washing, (the quilt cover should have been thrown away - that stain wasn’t coming out), but housekeeping rectified the matter within minutes. I was a bit ‘grossed out’ though and would have been furious if I hadn’t spotted it before sleeping in the bed!) On day two of our stay, housekeeping forgot to replace our toilet rolls, but again, it was quickly sorted out.
I paid extra for breakfast and it was very nice.
As I hadn’t originally booked this hotel I wasn’t able to use the pool as hadn’t got a costume, so can’t comment on this.
There is a subway entrance a few feet from the hotel and the line is handy for the slow train to the airport.
There is a self-service 7-11 in the hotel lobby and a pharmacy with helpful staff.
In the basement is a Lotte supermarket, which we didn’t have time to visit and a number of shops, including a Paik’s coffee, (which is popular with locals).
I liked this hotel and would stay again.
Perry Ping Son
Extremely convenient with the seoul subway right below the hotel
Pei Xuan
Clean room with coin laundry available
Andrew
Excellent
Shaun
Very friendly staff
Ok
The best location, convenient transportation, everything you need is around
SEONG-IK
1.parking : spot 5, easy to access 5, easy to load and unloard, parking place for only for hotel customer,
coin laundry 2set 5,000won for each time, have to buy detergent(1,000won) and dry sheet(1,000won), cash only.
2. location : close to hwy. about 1hour to ICN airport, surrounded by a lot of restaurants, B1 food mart, coffee,
easy to access subway, 3-4stops to downtown Seoul. close to park.
3. room: very clean, exellent room service, friendly staff.
you have beutiful city view, if you open curtain somebody can see your room. A/C works good.
i was totaly satisfied.
coin laundry 2set 5,000won for each time, have to buy detergent(1,000won) and dry sheet(1,000won), cash only.
2. location : close to hwy. about 1hour to ICN airport, surrounded by a lot of restaurants, B1 food mart, coffee,
easy to access subway, 3-4stops to downtown Seoul. close to park.
3. room: very clean, exellent room service, friendly staff.
you have beutiful city view, if you open curtain somebody can see your room. A/C works good.
i was totaly satisfied.
Eileen Yi Lin
Nice hotel near subway. Would be better if they have a better pillow. Pillow was totally flat when i woke up. But other than that, it is a comfortable stay!
Verified traveler
Functional Hotel with All the Essentials
Clean, functional, and comfortable. Rooms are small but well designed, and the facilities — swimming pool, gym, business center, laundry, and more — are modest but were never crowded during my stay. A big plus is the basement with restaurants and a supermarket, as well as the subway entrance right at the door. Overall, a convenient and well-maintained hotel that offers great value.
Nae
good location, friendly staff
NIRMALAN
Best hotel I have been.
We had a great stay at Lotte Mapo, the hotel is clean and staff are very friendly. There is easy access to shops and restaurants, train stations all underground ( mini mart, hair salon, optician...). The limousine bus to go to the airport is also at walking distances. What to ask for more?
Hanhee
This hotel is quite well linked to public transport.
Kyoung
I wish room is bigger
Jenny
I enjoyed our stays. The staff was very friendly and helpful
ilse
great location and views, easy public transportation from/to airport and city, big room/bathroom with bathtube, late check in.
Verified traveler
Worst hotel.
It was a really dirty hotel. The smell of mold (like a basement) was so strong that I had to cover my nose with my clothes to sleep. I asked for a room change, but it turned out they just moved me to the room next door. Nothing had changed. It was truly a painful experience for six days.
TARO
My favorite accommodation in Seoul for business trip close to Yeoiudo and Myeongdong area.
Keff
It is an excellent location with easy access to amenities.
Christine
Very expensive swimming pool at AUD $40 per visit. Did not even provide a towel.
Karim
Decent place. Nice pool for laps. Nice personnel. Close to subway station.
Benjamin
The best
Hee Koo
Exceptional Experience, The Best Stay ever!
My stay at Lotte City Hotel exceeded all expectations and truly made my trip unforgettable. From the moment I arrived, the level of service and hospitality was impeccable. The staff greeted me warmly with genuine smiles and made every effort to ensure I felt welcome and cared for throughout my stay. Every interaction was professional, kind, and thoughtful — it’s clear that guest satisfaction is their top priority.
The hotel itself is beautifully maintained and immaculately clean. The lobby is elegant and inviting, with a modern design that creates a sense of both luxury and comfort. My room was spacious, quiet, and perfectly appointed, with every amenity thoughtfully provided to make my stay comfortable. The bed was exceptionally comfortable, the linens fresh and crisp, and the bathroom sparkling clean.
I was also impressed by the hotel’s convenient location, which made it easy to explore the city while still enjoying a peaceful, relaxing atmosphere when I returned. The attention to detail, from the decor to the cleanliness to the overall ambiance, was truly impressive.
This was one of the best hotel experiences I’ve ever had, and it made my trip even more special. I can’t recommend Lotte City Hotel highly enough — whether you’re traveling for business or leisure, it’s the perfect choice. I look forward to returning and staying
The hotel itself is beautifully maintained and immaculately clean. The lobby is elegant and inviting, with a modern design that creates a sense of both luxury and comfort. My room was spacious, quiet, and perfectly appointed, with every amenity thoughtfully provided to make my stay comfortable. The bed was exceptionally comfortable, the linens fresh and crisp, and the bathroom sparkling clean.
I was also impressed by the hotel’s convenient location, which made it easy to explore the city while still enjoying a peaceful, relaxing atmosphere when I returned. The attention to detail, from the decor to the cleanliness to the overall ambiance, was truly impressive.
This was one of the best hotel experiences I’ve ever had, and it made my trip even more special. I can’t recommend Lotte City Hotel highly enough — whether you’re traveling for business or leisure, it’s the perfect choice. I look forward to returning and staying
Jacob
The room was very clean and relaxing
Verified traveler
Booked the room for the pool. 3 days before arriving received an email stating that booking received after 6/1 will need to pay $15 USD/ day for pool use. If i knew this ahead of time i would have booked elsewhere. Hotel is not conveniently located so long commute is needed daily.
Ming-Hsuan
Great location, with lots of restaurants, shops around and in the basement. There are more restaurants within walking distance. There is a supermarket in the basement, too.. The property is right above several major subway lines. The property is somewhat outdated, though.
Jeffie
Nice hotel with direct access to supermarket, restaurants and subway in basement floor.
Grace
Good access
Ju Young
마포역 공덕역 근처 호텔. 조용하고 방 도 넓어서 너무 잘 쉬다 갑니다. 수영장이 별도로 돈 내야되서 좀 아쉽지만 가격대비 좋았어요. 공항버스도 호텔 바로 옆이라 편했어요.
Chris
Very clean and easy to get around. Subway station is right in front of this hotel.
Karenna
wonderful experience
Tobias
The rooms are a bit dated but it’s a comfortable hotel in a great location above restaurants, grocery shopping, and a train station.
Sabrina
We’ve stayed here twice and both times have been exceptional! The hotel location is very convenient, literally on top of a subway station and across the street from the bus stop. So it’s very convenient for those taking the airport limo bus from incheon airport. The rooms are clean and the breakfast buffet is really good too!
Miran
shower mat이 너무 낡아 너덜 거려 불쾌함은 느낌. 사진 보여줌
Jiayi
This hotel is pretty convenient with lotte supermarket and dining options and subway exit at basement, its also near to airport buses bus stop. Staff were friendly too. All good, will want to come back again!
Francis
The hotel is conveniently located right above a subway station. This station is also connected to subway lines that both run directly to the airports, about 35 for Gimpo and 1hr and some change for incheon. Gongdeok (the station right below it) is 20 minutes from Hongdae by bus, 20 from Myeongdong by subway but the station, Gongdeok, is way less crowded than either of those which I appreciated. The mini 7 Eleven was nice as well. It's a little pricey, but I still very much highly recommend it.
Verified traveler
Don’t expect to be able to charge your devices!!
One thing is for sure this location needs to catch up with the tech needs. Zero plugs around the bed. You need to charge a device, you need to go on an exploration of the room. I don’t get it. There’s more plugs in the bathroom than the room itself. For a country that prides itself on tech these hotel rooms leave a lot to be desired. I and one of my kids stayed here many times. I think I’m done. You need extension cables at this hotel. I ended up having to plug everything into my laptop to charge. Pretty bad when your laptop becomes an expensive battery charger due to insufficient hotel design.
Sarah
We travel frequently and invest significant time researching quality hotels and resorts that meet a certain standard. Unfortunately, our experience at LOTTE City Hotel Mapo was deeply disappointing on multiple levels and did not meet even the most basic expectations.
To begin with, the rooms were significantly smaller than advertised and appeared old and worn, nothing like the polished, modern images shown on the hotel’s website. The bed and pillows were extremely uncomfortable, making it nearly impossible to get a good night's sleep. Sadly, this ranks among the worst hotel stays we’ve ever had.
Customer service was equally underwhelming. Staff at reception were disengaged, unwelcoming, and offered little assistance when we sought help. The poor service extended to the breakfast buffet, where staff were unapproachable and seemed visibly bothered when asked to prepare simple items like omelettes.
We had pre-paid for breakfast across all five days of our stay, but only attended twice due to the low quality of the food, particularly the western options, which were stale and unappetising.
Adding to the frustration, we discovered that the hotel pool, prominently advertised as a facility, required an unexpected additional fee of $23 AUD to use. This felt misleading and should have been made clear at the time of booking.
The only redeeming aspect of our stay was the cleanliness.
To begin with, the rooms were significantly smaller than advertised and appeared old and worn, nothing like the polished, modern images shown on the hotel’s website. The bed and pillows were extremely uncomfortable, making it nearly impossible to get a good night's sleep. Sadly, this ranks among the worst hotel stays we’ve ever had.
Customer service was equally underwhelming. Staff at reception were disengaged, unwelcoming, and offered little assistance when we sought help. The poor service extended to the breakfast buffet, where staff were unapproachable and seemed visibly bothered when asked to prepare simple items like omelettes.
We had pre-paid for breakfast across all five days of our stay, but only attended twice due to the low quality of the food, particularly the western options, which were stale and unappetising.
Adding to the frustration, we discovered that the hotel pool, prominently advertised as a facility, required an unexpected additional fee of $23 AUD to use. This felt misleading and should have been made clear at the time of booking.
The only redeeming aspect of our stay was the cleanliness.
Jeong Sam
Staff are the best
Nae
good customer service, old but clean & comfortable room
Anita
Very clean, comfortable and friendly staff.
Elizabeth
Great location
Location & surroundings
LOTTE CITY HOTEL MAPO
109, Mapo-daero, Mapo-gu, Seoul, South Korea
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LOTTE CITY HOTEL MAPO
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