Name: Novotel Suites Ambassador Seoul Yongsan
Address: Cheongpa Ro 20 Gil 95, Seoul, 04372, KR

10/10

Exceptional

20 Jul 2026

UMUD

⭐⭐⭐⭐⭐

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting Seoul. The hotel is modern, exceptionally clean, and very comfortable. Its location is excellent, with shopping centres, restaurants, cafés, and many attractions nearby. The direct indoor connection to Yongsan Station is a huge advantage, making it easy to travel around the city in any weather.

We would also like to express our sincere appreciation to **Ms. Elif Isgurak**, **Mr. Alperen Şahin**, and **Ms. Sude Şahin**. Their professionalism, kindness, and genuine willingness to help made our stay even more enjoyable. They patiently answered our questions, gave us excellent recommendations, and always made us feel welcome.

As visitors from **Türkiye**, being able to communicate in Turkish was incredibly valuable. Thanks to their support, we never experienced any communication difficulties and always felt comfortable and at home.

For Turkish travellers, this hotel is an excellent choice. The outstanding service, perfect location, spotless facilities, and the presence of Turkish-speaking staff made our trip truly memorable. We will definitely stay here again on our next visit to Seoul.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Sylbi

Laundry in room extremely convenient when traveling with family. Also great fitness center, wish we had time to use the sauna. Overall great hotel and amenities with friendly and accommodating staff that will help you get to wherever you need.

Family_with_children

10/10

Exceptional

21 Jun 2026

Narjesbita

Clean room
Staff in the first floor restaurant wwasnt helpful but staff in the lounge in 26 floor and the Resturant for breakfast were very clean and food were delicious
Overall if I go back to Seoul , I will choose the same hotel
Also swimming area and the facilities were closed Mon to Thursday, that was very disappointing
But staff were very helpful

Family

2/10

Poor

28 May 2026

Patricia

No good at all compared how much I paid to this property ~ cleanness was the worst and the hotel hired foreigner to do housekeeping and matter of all housekeeping &cleanness was the very unacceptable *

Self

10/10

Exceptional

25 May 2026

Pamela

Great stay. The room was very clean, comfortable, and well maintained. Staff was friendly and helpful throughout our visit. The location was convenient, and everything from check in to check out was smooth and easy. Would definitely stay here again and recommend to other travelers.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Won Hyuk

Clean rooms, friendly staff, and above all, an excellent location with quick access to both Seoul and other regions across Korea.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Jieyi

Good amenities, have washer and dryer in the room

Partner

10/10

Exceptional

14 May 2026

Say Beng

Booked a junior suite room, room was spacious comes together with a washing machine (with drying function). City view was good. Downside is L26 front only opens on weekends, normal day check in need to go to L1 lobby.

10/10

Exceptional

29 Apr 2026

Steven D

First time staying in dragon city didn’t want to leave perfect place to call home for a few days. Everything you need is in within walking distance.

Friends

10/10

Exceptional

28 Apr 2026

Gerard

Good stay

10/10

Exceptional

27 Apr 2026

Dean

Fine

10/10

Exceptional

27 Apr 2026

Sharon

I stayed in the Novotel Suites which had an in-room washer/dryer, very comfortable bed and large walk in shower. Definitely recommend

Self

10/10

Exceptional

23 Apr 2026

Mairym

Excellent experience. From start to finish. They allowed for us to check-in early no extra fee. Very generous on their part. Room was exceptionally clean and bed very comfortable. The MEGA Bites section, with pastries were delicious and the mojito I had was the best mojito I have ever had in years. Mind you, mojito is my country’s specialty and they did a better one. I recommend to anyone wanting to have a peaceful, accommodating, experience in Seoul. Not too far from anywhere really, right in the middle. I will definitely book again.

10/10

Exceptional

23 Apr 2026

Young

Clean and quiet room friendly staff excellent location

10/10

Exceptional

17 Apr 2026

Michael

Room was clean spacious and staff was helpful! Great view of Seoul as well. The location was very central to a lot of areas making it easy to travel through the city using public transport

Partner

10/10

Exceptional

16 Apr 2026

Larissa

Very happy with this place

10/10

Exceptional

13 Apr 2026

Mohammad

Beautiful room ,clean nice great Best customer service

Partner

10/10

Exceptional

11 Apr 2026

Thai

My booking does not include breakfast. My first breakfast at 26th floor was nice even though it’s a little bit expensive (441,000krw for 6 adults and 2 children). The second one on 2nd floor; the food are good but not worth the price (also 441,000 krw). I’m not recommending breakfast on 2nd floor unless it’s included in your booking.

Family_with_children

10/10

Exceptional

11 Apr 2026

Marin

We stayed in the suites and it was a great size room for three of us. We loved how close it was to the mall for food and the train station. Would highly recommend this hotel

10/10

Exceptional

28 Mar 2026

HAEHYUN

Great location! Close to Yongsan Station and I-Park Mall. Very clean room with a comfortable bed. Not much dining options in the building but there are plenty of restaurants near by so that was not a problem at all.

Family_with_children

10/10

Exceptional

26 Mar 2026

Chad

This place was excellent. The breakfast was great, the rooms were spacious, the gym and sauna/hot tubs were among the top of hotels that I have stayed in, and they even have a 24-hour convenience store on the second floor which came in handy a couple of times. Also a pretty good mall just a 10 minute walk from the hotel. Highly recommend.

Self

10/10

Exceptional

21 Feb 2026

Patrick

Nice suite
Convenient location

Friends_and_family Family

8/10

Excellent

11 Feb 2026

THOMAS

겨볼게요 😊

Because the hotel is old, there was significant noise from neighboring guests above, below, and next door.
The balcony windows were not properly sealed, allowing strong wind and noise to enter, which resulted in a low level of room satisfaction.
However, the hotel’s prime location directly in front of the ocean and the excellent service provided by the staff were extremely satisfying.

10/10

Exceptional

10 Feb 2026

Hyunmin

Room was great, the hotel staff gave us one of the highest rooms too.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Hyunmin

Room was great, but didn't give coffee on second day.

Business_and_leisure Partner

10/10

Exceptional

05 Feb 2026

YoonSang

Modern and clean and friendly staffs. Recommended.

10/10

Exceptional

28 Nov 2025

Emmanuela

Clean room, wonderful staff, wide range of amenities for your use. Would recommend staying again in Seoul

Leisure Self

10/10

Exceptional

23 Nov 2025

Won Seok

👍

Business Family

10/10

Exceptional

22 Nov 2025

Alison

Room was spacious with lots of areas to put your things and very clean. The bed was a perfect level of firmness. My favorite was the single lounge chair in the room right by the window which was clean and comfortable to sit in while you admire the view.

Leisure Friends

10/10

Exceptional

20 Nov 2025

Won Seok

Very much satisfied with location, easy connection to the public transportation, welcoming and helpful staffs, sauna and fitness.

10/10

Exceptional

03 Nov 2025

NEREN

Great staff.

10/10

Exceptional

01 Nov 2025

Lilia

Good option to stay

Family

10/10

Exceptional

26 Oct 2025

Sydney N

The staff were absolutely incredible, very safe property and great location.

Leisure Self

10/10

Exceptional

22 Oct 2025

Morgan

Casino was clean and having laundry in the room was such a convience.

Partner

10/10

Exceptional

07 Oct 2025

Jessica

Great location, right beside Yongsan Station and Ipark mall. Room was nice and spacious!

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Kyungtyek

One of best options in the middle of Seoul

10/10

Exceptional

09 Sep 2025

Elena

We loved our suite on the 34th floor, which offered the most breathtaking view right from our window. Waking up to that scenery was truly unforgettable and made our stay even more special.

Leisure Family

10/10

Exceptional

30 Jul 2025

Ryan

My Suite was Fabulous! I loved the View! The Spa was So Relaxing and Massage Services are Top of The Line! Breakfast was Always my Favorite! And I shopped will I dropped at iPark Mall!

Business_and_leisure Self

10/10

Exceptional

07 Jul 2025

Richard

Extremely nice hotel and room the neighborhood is a little sketchy though.

Self

2/10

Poor

07 Jul 2025

jenny

Super uncomfortable. Smells horrible.
The unknown sounds in the room. No idea what it was!

Leisure

10/10

Exceptional

06 Jul 2025

geunae

nice view :)

Leisure Family

10/10

Exceptional

17 Jun 2025

Michelle

Everything was great! The only downside is that the bathroom offers no sound privacy with with closed doors, which could be awkward unless you’re staying with close family.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

LUMAR ACADEMIA

Everything is good, view and nice people let us check in early..

Leisure Family

10/10

Exceptional

01 Jun 2025

Kenneth Leland

Was a beautiful hotel close to the subway,mall had convenient store on-site 24hr the room was amazing soft and comfortable bed washer and dryer in room the staff was so friendly would highly recommend everything was perfect

Leisure Family

10/10

Exceptional

01 Jun 2025

Won Hyuk

Great

10/10

Exceptional

20 May 2025

Yulia

It's great hotel and location

Leisure Family

10/10

Exceptional

20 May 2025

Juyeub

Everything was great except one thing... the shower wall between room and shower enclosure is frosted glass which has privacy issues...still can see people taking a shower.. need more privacy..

Leisure

10/10

Exceptional

17 May 2025

Hi Sook

Transportation is so easy with a nice view.
Food are expensive.

Leisure Family

10/10

Exceptional

04 May 2025

Verified traveler

Nice location, nice service and good condition.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Jian

Access to bridge to station directly via second floor requires climbing a flight of stairs.

Leisure Family_with_children

10/10

Exceptional

26 Apr 2025

Hiu Wa

This is the sanctuary that we needed for our holiday in Seoul.

Located in Yongsan, this hotel is approx 10-20mins from the Myeongdong and other \"hip and cool\" areas of Seoul.

As a first-time to Seoul, I do not regret this decision to stay at this hotel at all. We had a spacious suites with a nice way, it was the nicest way to wind down after our hectic day/night schedule. The hotel is only 3mins walk away from Yongsan Station, it is a big station, it's so convenient, I will not hesitate to book this hotel again in the future.

Leisure Partner

10/10

Exceptional

23 Apr 2025

ercin

Hotel is very clean and staff is very helpful.
Breakfast is very delicious.

Leisure Family

10/10

Exceptional

22 Apr 2025

Ma Ruth Ann

Had a lovely stay! Would recommend

10/10

Exceptional

11 Apr 2025

Diana Marie

The services and amenities here were superior. The staff went above and beyond to make sure our stay there went smoothly and that all our needs from transportation to fresh linens were easily accessible. The only drawback was that their washing/drying machine would intermittent dry the clothes. But other than that, this was an excellent experience and we would like to stay again!

Leisure Family

10/10

Exceptional

06 Apr 2025

Valeriy

👍

10/10

Exceptional

30 Mar 2025

HUI CHUN

The Novotel suites come with microwave oven and washing machine! Even though the

10/10

Exceptional

30 Mar 2025

ercin

Hotel is clean and well comfortable
It is close to railway

Leisure Family

10/10

Exceptional

27 Mar 2025

Joseph

Great room with space, laundry

Leisure Family

10/10

Exceptional

24 Mar 2025

Peng Xiang

Very Good

Leisure Partner

10/10

Exceptional

21 Mar 2025

Wayne

Room I was in had a nice view of the city. Added functionality with sink, microwave, and washer/dryer. Decent breakfast buffet. Convenient location with sky bridge to Yongsan Station and IPark mall.

10/10

Exceptional

19 Mar 2025

Joseph

Friendly and professional!

Leisure Partner

10/10

Exceptional

16 Mar 2025

Joe

Excellent Choice

Beautiful hotel in a great location. If I ever come back to Seoul, this would be my first choice of where to stay!

10/10

Exceptional

11 Jan 2025

Jane J

Great location and great service staff

Leisure Family

10/10

Exceptional

12 Dec 2024

Kyu Do

Very nice location and luxury hotel

Leisure Family_with_children

10/10

Exceptional

19 Nov 2024

Vance

This was the best hotel I've ever stayed at. It was conveniently located next to a train/subway station (access to 2 lines) which is accessible via the bridge walkway. There is also the Sinyongsan station across the street from that which gives you access to even more lines. There is a very nice convenience store on the 2nd floor of the Ibis hotel which is connected. The room was very modern, clean, and looked very new. The photos of the room are exactly how the room's condition was. It is not touched up to look better. The view is 10/10. All the staff I needed to interact with spoke excellent English, especially the gal with the Russian name :) (I think it's Russian).

Leisure Partner

8/10

Excellent

11 Nov 2024

Thanh

Nice place.

Leisure Family

10/10

Exceptional

30 Oct 2024

Christopher

Incredible rooms and view. Amenities were above and beyond anything we could have expected. Breakfast service was worth the price with the incredible selection for their buffet

Partner

10/10

Exceptional

26 Oct 2024

Aaron

The staff was very friendly. The room was perfect. Nice and quiet. The girls were very sweet and pretty.

Leisure Family

10/10

Exceptional

11 Oct 2024

Carlito

Locations are great and staff at concierge are friendly!!

Leisure Family_with_children

10/10

Exceptional

12 Sep 2024

Michael Scott Hening

If I could give 10 stars to the staff it still would not be enough. Especially the guest relations manager. We flew over 7,400 miles so my wife could spend her birthday with our youngest daughter who is serving her first tour with the Air Force. Currently stationed at Kunsan Air Base. We have not seen her in 8 months and my wife was super excited when she arrived. Shortly afterwards, she was recalled to the base due to a shortage of airmen that do what she does. It brought my wife to tears not being able to spend her birthday with our daughter. We had a trip planned to the DMZ that day and she was upset all day. After my daughter was recalled I sent an email from my bed at 02:40 am to the hotel asking if it were possible to have a piece of chocolate cake and a balloon waiting for us when we returned from our tour. Not really expecting anything due to the late request. When we returned our suite was decorated with balloons hanging from the ribbons stuck to the windows overlooking the city with chocolate cake, a bottle of wine and even more impressive, the hand written birthday card perfectly decorated from the Guest Relations Manager. Whenever we travel in the future we will always look for a Novotel property first. Excellent service above and beyond. Thank you so very much. You made her birthday something she will never forget.

Leisure Family

10/10

Exceptional

23 Jul 2024

Stephanie

Suites were great with the kitchenette and laundry being very handy when travelling with children. Breakfast buffet had lots of options and items refreshed frequently.

Leisure Family_with_children

8/10

Excellent

06 Jul 2024

Sarah

Good

Business Self

10/10

Exceptional

01 Jul 2024

Kumar

It is a great property, conveniently connected to Yongsan station & IPark Mall.
The elevators arent managed very well, during the mornings & evenings, expect to wait a bit for the elevators.

Business_and_leisure Family

10/10

Exceptional

08 Jun 2024

Il Kyung

Elevator is not enough for crowd.
If they can solve it, it will be better. Other than that it’s noice.

Business_and_leisure Family

10/10

Exceptional

07 Jun 2024

Il Kyung

Convinient and comfortable

Business_and_leisure Family

10/10

Exceptional

01 Jun 2024

Paul Hyun

Very convenient and attentive staff

Leisure Family

8/10

Excellent

22 May 2024

King

Convenient location with excellent services from the hotel staff.

Leisure Partner

10/10

Exceptional

12 May 2024

Yunsoon S.

Beautiful location

10/10

Exceptional

02 May 2024

Ryan

Very close to the Seven Lucky Casino, clean hotel, very nice shower and staff.

Leisure Friends

8/10

Excellent

10 Apr 2024

Samantha

It was convenient to a Mall.

Family

10/10

Exceptional

31 Mar 2024

Fook Lee

This hotel is connected to Ibis which has a 24hrs convenience store (Nice to C U). Via this store, you can purchase / top-up Wow Pass #(for foreigners) or Namane Card. It is also connected to Yongsan Station and a Mall. So, topping up Transport pass (T-pass) is also easy.

Note #: Wow Pass holds 2 functions. 1. It allows you to store money to be used almost everywhere within Korea without carrying cash around. 2) It can be used as T-pass. However, you will need to top up T-pass before using.

Leisure Family

2/10

Poor

25 Mar 2024

JIYOON

Used condom

Everything went smoothly until the checkout morning. In order to avoid leaving anything behind I checked the back of the sofa that was close to the bed. Then I found a used condom. I have never seen such a gross thing in a hotel room or any places in my life. I didn’t upload the photo here as I don’t want to offend people. I don’t understand how that kind of a dirty thing can be left in the room and was not cleaned for four days. It is the last and the most gross thing you would ever want to find in a hotel room not to mention at a five star hotel in Seoul! When I reported the problem to the manager on duty, he apologized but my whole mood and impression of Novotel is completely ruined. The way the management handled the situation actually made me more mad. He basically said there was not much he could do as we found the dirty stuff on our way to the airport. He paid for a cup of coffee and dragged our bags to the taxi. My whole trip to Korea left dirty feelings and I will never want to stay at any branches of Novotel in any part of the world.

Business

10/10

Exceptional

29 Feb 2024

Il Kyung

Yongsan station is 5 minutes walk and very easy access from hotel.

Business_and_leisure Family

6/10

Pleasant

29 Dec 2023

Alyssa

Location is great and convenient. The hotel could be more clean though and wasn’t really cleaned thoroughly daily.

Leisure Partner

6/10

Pleasant

05 Dec 2023

Gloria

Overpriced for what you get

I was expecting a bigger room nicer furniture very average for price paid far from everything wouldn’t stay here again

Partner

6/10

Pleasant

24 Nov 2023

Shinard

The property was ok but I was a little disturbed that they want to charge me for extra sheets. It made no since.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2023

Il Kyung

Very convenient and clean

Business Family

10/10

Exceptional

11 Nov 2023

Mohamed

Seoul hotel

Great location for metro. Not much in terms of local dining.

Business

10/10

Exceptional

14 Oct 2023

Youngju

지난 3월 태교여행으로 나트랑을 결정했고, 여행을 준비하게 되었습니다. 풀빌라가 꼭 있는 리조트가 이번 여행 호텔 선정에 제일 중요한 조건이었기 때문에, 아남을 선택하게 되었습니다. 일다 제가 묶었던 방은 풀빌라였는데 너무 프라이빗하고 테라스를 통해 나가면 바로 바다와 공용풀 접근성이 좋아서 제대로 힐링을 할 수 있었습니다. 태교여행 가시는 분들 진짜 강추! 그리고, 예약에 조금 문제가 있었는데 호텔 직원 Ann님이 친절하게 응대해주셔서 너무 편안한 여행이 되었어요! Thanks for the warm welcome and providing the best service Ann! 꼭 아이와 또 가고싶은 숙소에요!

Leisure Family

10/10

Exceptional

12 Oct 2023

Tarun

It was a memorable experience staying at Novotel Suites. Our room was clean and spacious with a beautiful view of the Han river. Special thanks to Sophie from GRO and Yejin from concierge for helping me a little surprise for my wife’s birthday.

Partner

10/10

Exceptional

14 Sep 2023

Soh Hoon

Upon check out. Staff insisted we used mouthwash and ate chips without even checking room. Must pay. We rejected and insisted they get housekeeping to check. After 10 minutes says no need to pay. Mistake on their part.

Business_and_leisure Family

10/10

Exceptional

01 Sep 2023

Il Kyung

Good location and comfortable.

Business Family

10/10

Exceptional

14 Aug 2023

Michelle

Rooms were clean, staff was very nice. Only glitch was once w/housekeeping, everything was rectified. Got to room and there was garbage left under sink from previous guests.

Room service was good.

Had excellent service from Sccot Lee (yes, correct spelling) concierge. Always very helpful! Thank you!

Walking to mall/transport was nice/easy.

Washer/dryer was GREAT to have in room. Hardly packed any clothes. 😊 left more room for shopping!

Leisure Family

10/10

Exceptional

24 Jul 2023

JUMANNE

Cleanliness

10/10

Exceptional

30 Jun 2023

Il Kyung

Good location

6/10

Pleasant

07 May 2023

Joseph

Staff customer service needs work. For the amount of money we paid for this hotel compare to other you would think service would be spotless. It started when the front desk lady in a looking down manner informed us check in is at 1500. But when I asked another staff, for those with reservations they can check you in a few minutes earlier. Room service, it took almost 4 hours for our food to finally arrived as they initially delivered it to another room… and they even had the gall to ask if they need to remake our order in which we said yes. Bar service also needs work, a few times we ordered things and not received them… and we were in the bar every night. House keeping also ignored request for items. For our entire stay no room service was requested, we only asked for replacement coffee or towels… yet a few time they ignored our request/did not drop them off. Not really sure if it’s language barrier or what, but my previous stay in other hotels in S. Korea never had this much issue. My recommendation is for them to work on their customers service process as it needs work badly.

10/10

Exceptional

04 May 2023

Mary Paula

Truly excellent hotel and staff are above and beyond in every way.. Guest services and calls for help with any issues are addressed immediately. Furniture in living room should be better quality, but views from LR and BR are quite spectacular.

Leisure Family

10/10

Exceptional

28 Apr 2023

Il Kyung

Convinient.

Business_and_leisure Family

10/10

Exceptional

21 Apr 2023

Il Kyung

Nice & clean

10/10

Exceptional

12 Apr 2023

Kristina

This hotel was amazing! We loved the view from our room on the 29th floor. Our room was fantastic - washer & dryer and kitchenette. My daughter and I felt safe and well taken care of. The staff was very helpful and friendly. We also loved that there was a convenience store on site.

Leisure Family