Name: Mondrian Seoul Itaewon
Address: 23 Jangmun Ro Yongsan Gu, Seoul, 04392, KR

10/10

Exceptional

21 Jul 2026

Dean

We had a wonderful stay at the Mondrian Seoul Itaewon. The hotel is beautiful, stylish, and has a fun, vibrant atmosphere. The cocktail lounge is elegant and a great place to relax, and the food at Cleo was excellent—the team were incredibly attentive to my allergies, which we really appreciated. The staff throughout the hotel were fantastic, always friendly, helpful, and willing to go above and beyond. We were also touched to receive a thoughtful welcome gift to celebrate our special occasion, which made our stay even more memorable. We would happily return and highly recommend it.

Partner

10/10

Exceptional

20 Jul 2026

Haoran

I would recommend.

Self

10/10

Exceptional

13 Jul 2026

Benjamin

Many good standouts at this hotel, but 2 that were the most notable:
- Staff: Mondrian had a great staff that really made the hotel worth it. Great communication, happy to help and dive in. I had more quick interactions with good staff at this stay than probably any other hotel I've been to. I felt very comfortable and knew my needs would be taken care of.
- Privilege roof bar: It's not a must have, but we love to stay with a bar on-site. This specific one was a big highlight, with really great drinks and friendly staff. The drinks were more expensive than we would get outside the hotel, but it was a really nice amenity, especially on a rainy day.

Partner

8/10

Excellent

08 Jul 2026

Katy

Nice hotel, beautiful rooms which were a good size, but the $60+ pool fee for only two hours was not worth the free drink tokens, and it was one use per day. That’s a bummer when it’s extremely hot and erratic weather

Self

10/10

Exceptional

07 Jul 2026

Alexis

The hotel looked amazing and I loved all of the amenities that it had. The staff were very nice!

Family

10/10

Exceptional

04 Jul 2026

Jorge

The Mondrian is located in an excellent location in Seoul. The property is trendy and in excellent condition. The staff could be a bit more friendly. I come to Seoul 4 to 6 times a year and only stay at the Mondrian. I asked for a late check out on 7/4/2026, and I was told the hotel was totally full. However, I requested the late check out for several day but the staff I dealt with was not friendly and very short. I wish they could given me some options due to my loyalty to the brand but that wasn’t the case.

Self

6/10

Pleasant

02 Jul 2026

Ashley

Location great, the staff ok. But had to be some of the loudest, smallest rooms I’ve ever stayed in. Could seriously hear our neighbors unzipping and unpacking luggage…terrible noise.

Family

10/10

Exceptional

28 Jun 2026

Kim

The hotel is great! The only thing that was noticeable is the elevators are really slow.

Friends

10/10

Exceptional

26 Jun 2026

LEEFORD

great

Self

10/10

Exceptional

22 Jun 2026

Alexis

The staff were so friendly and helpful. The room was clean and comfortable.

Partner

10/10

Exceptional

18 Jun 2026

Sage

The rooms were always kept clean and fresh towels. The staff were very friendly and helpful. Breakfast was amazing, great options and everything was fresh and delicious. The bars had such a great selection and atmosphere. Can’t wait to go back soon.

Self

10/10

Exceptional

16 Jun 2026

Walter

Excellent customer service and excellent facilities and amenities... I would highly recommend this place

Self

8/10

Excellent

16 Jun 2026

Claude-Louis

Loved the staff and their professionalism. Room was well kept. I felt the room was missing a microwave, but not necessary if you’re eating out. The breakfast is extra and costs as much as a dinner, so plan for that additional expense.

Self

8/10

Excellent

26 May 2026

Sharon

Hotel is a short train ride to the palaces, quiet area. The restaurants and convenience store is just downstairs which is a plus.

10/10

Exceptional

09 May 2026

Lia

Very good breakfast (not included but worth the extra money)

Self

10/10

Exceptional

06 May 2026

Dolkar

Fun and comfortable stay. Amazing location. Definitely will stay again if i comeback to Korea again.

Friends

10/10

Exceptional

03 May 2026

Nhi Giao Julia

Gorgeous hotel with excellent service and care from entire staff-from front desk, concierge, room attendants and valet out front. Variety of in-house and independent restaurants, spa and stores onsite which made it super convenient! Bakery downstairs in the basement is not to be missed for pastries and coffee. We went every day for sweet and savories, every thing we had was amazing! Highly recommend and will return again :)

Family_with_children

10/10

Exceptional

29 Apr 2026

Liam

Room was beautiful and very clean, hotel lobby and bathrooms all great. Professional staff and no complaints at all

10/10

Exceptional

24 Apr 2026

Mohamed Feroz Akbar

The hotel is fantastic. Staff were very accommodating and provided excellent service. Requests were followed up within 5 minutes (incl. a blocked drainage we experienced initially, which was promptly resolved).

Our room had a fantastic view of Seoul (which we're very thankful for). As a note, only some rooms have toilet seat bidets so best to be sure you're booked the right room type (if bidet is a preference).

Partner

8/10

Excellent

24 Apr 2026

Thomas

I’d known the brand for a while but hadn’t stayed before. We booked the Mondrian Seoul for the last two nights of our trip as a treat.

Nothing was wrong with the hotel, facilities and service were fine, but it didn’t feel five-star, more like a good four-star.

Bar service was slow.

The location is good for nightlife, but not much else. The room was clean and comfortable.

Partner

10/10

Exceptional

06 Apr 2026

Tuyen

Room clean and smelling fresh everyday. Staff was super friendly and specifically the lady name Yuri, she’s very helpful, friendly and waving at us with her very big smiling every time she seeing us. Our first time here at the hotel but will not our last, great experience.

6/10

Pleasant

06 Apr 2026

Kelly

My stay here was fine, but the hotel better aligns to 3 stars rather than 5. The hotel itself was very nice and had a lot of different options should someone choose to stay around the hotel, but the hotel charged extra for very basic stuff, like using the sauna. The room was quite small for the price and had some issues.The air conditioning didn't work well and the shower got water all over the room. The room itself looked kind of dated and the craftsmanship was spotty, like visible caulk and glue everywhere. Storage was limited. This was okay for a 3 day stay, but left more to be desired.

Partner

4/10

Poor

01 Apr 2026

Henrik

I went back as I've been before - but my 'romantic memories' were soon washed away. I was quickly reminded that the elevators takes forever (as in it is actually a problem), the staff has an attitude, and the rooms are small (with absolutely no option to work - not even a lounge). I was provided with an accessible room for guests with disabilities, which is no issue. But the bathroom floor had no inclination, so I was left with a wet floor for hours.

Next morning i paid a fortune for breakfast only to be asked to dine in the lobby by the arrogant host in the resutant.

The gym is great and the area is cool (like 10 minutes walking though), but that is simply not enough for me to ever come back. Will recommend you to explore alternative options as it is likely a better use of time and resources.

6/10

Pleasant

29 Mar 2026

Vanessa

Not worth the money

10/10

Exceptional

24 Mar 2026

May Luen Luke

Concierge staff was great, but the cleaners didn't fold my pyjamas, and left an additional dust bin in my room

Self

6/10

Pleasant

23 Mar 2026

Kathirasen

No aircond in the room. When this was highlighted, my complaint was just brushed off. Front office desk surely has an attitude! Not 5 star rating for me

Partner

10/10

Exceptional

17 Feb 2026

Grant

Room was large and clean. Gym was AMAZING! Spa/sauna was an additional minima charge, but worth it!

Partner

8/10

Excellent

16 Jan 2026

Jeffrey

Yes

Business

2/10

Poor

09 Jan 2026

MELISSA

Room was small. There is no A/C. No free bottled water. No toothbrush (you need to pay). Horrible location in the middle of nowhere. Literally no restaurants within walking distance. Staff neglected to tell me I had $100 USD credit for the room until we checked out. The only upside is the room decor, which was unique.

Leisure Partner

6/10

Pleasant

01 Jan 2026

Pablo

For a five star hotel, it feels like the service requires a significant upgrade. To begin with, there is a 15 GBP charge to access the sauna. Breakfast is also quite messy and consistently crowded. Furthermore, the lifts take an eternity to arrive, and quite often we found ourselves having to push open the gigantic front doors ourselves to enter or exit.
Regarding our room, the shower water kept flowing out onto the floor. We also ran out of shower gel and had to go out to find staff to ask for more. Finally, the television did not work properly and was not suitable for non Korean speakers.
The bed was comfortable, and the staff was friendly.

Partner

10/10

Exceptional

18 Dec 2025

Edward

Staff was very friendly and the room was very clean as well! Highly recommend

6/10

Pleasant

02 Dec 2025

Jennifer

The room and staff was great. but the rooftop was closed, jazz night at rumpus room no longer, pools were closed that day

6/10

Pleasant

02 Dec 2025

Janine

We stayed in a twin room. The bathroom lacked privacy and was very tight on space. The decour was outdated. The room space was also cramped. I expected more from a 5 star rated hotel. The restaurants were very good.

Family

6/10

Pleasant

25 Nov 2025

Young

Expensive and not kind vibe. Employees are rigid and not relaxed.
Most restaurants are not owned by hotel and room service not available. Also spa experience is by separate business and was not able to claim the complaints of injury. So weird feeling here and there

Business_and_leisure Self

10/10

Exceptional

13 Nov 2025

Syed

Amazing stay- 5 stars all the way for Mondrian! The hotel is beautiful with amazing art pieces and a beautiful indoor garden display. Restaurants on site all have delicious food with plenty of variety including one of the best Mediterranean restaurants I have ever eaten at with plenty of halal options. The breakfast buffet every morning was fantastic, the best way to start your day before heading out to Seoul. The staff was so friendly and helpful, front door staff and concierge made our lives so much easier coming and going during our stay. The location in Itaewon is excellent, you can walk to the main Itaewon street with restaurants (western and Korean), shopping, and culture- including the beautiful Seoul Grant Central Mosque. Overall, I would highly recommend the Mondrian for anyone visiting Seoul!

Leisure Partner

6/10

Pleasant

13 Nov 2025

Jedrick Daimler De Silva

Room was rather cramped

10/10

Exceptional

05 Nov 2025

Nina Maria

Great stylish hotel right in the heart of Itaewon. The location is super convenient considering there’s both a 7/11 and a Starbucks across the street. The rooms were clean. Beds were a little stiff but still comfortable after such a long flight! It made me sad I was only laying over in Seoul and wouldn’t have more time to spend. Highly recommend!

Leisure

10/10

Exceptional

27 Oct 2025

Yusuf

Wonderful property. The sauna is absolutely incredible. Fantastic location to explore Seoul, can’t recommend enough.

Business Self

10/10

Exceptional

22 Oct 2025

Antoniette

Wonderful place, amazing staff, we had a wonderful time.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Antoniette

We enjoyed our stay at Mondrian Seoul Itaewon very much. The hotel is so very nice with beautiful appointed rooms and lovely restaurants and bars.The staff were amazing, they attended to all of our needs and inquiries. Erin was wonderful, she checked us in earlier after our arrival from Italy, arranged to store our luggage in storage until we returned back to the hotel from our Busan stay and looked after us in our last three days in Seoul, she was a gem. Kenny help us navigate and made suggestions for our visits in Seoul and Symphony was so very kind to treat us to some wine and make us feel very special, we were celebrating our 40th wedding anniversary.
We had a wonderful time, thank you to all.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Demetria

The staff in general was top notxh. The staff member Victoria was extremely helpful, courteous and genuinely kind in assisting us with our checkout and procuring a taxi for our airport departure. I was so pleased to have been a guest here. This hotel will forever be my go to when staying in Seoul. Thank you all!

Leisure Family

10/10

Exceptional

11 Oct 2025

Kimberley

Beautiful in every way. Excellent gym facility too.

Leisure Self

10/10

Exceptional

05 Oct 2025

Yazmin

Loved the hotel and service

Leisure Family

6/10

Pleasant

05 Oct 2025

jerry

Located too far from the strip. The hotel itself will nickel and dime you for every service in the hotel even the free services have charges. They also like their rules. There were 10 empty couches by the bar. We sat there to wait for an Uber and we got pushed out of the area

Leisure Partner

10/10

Exceptional

04 Oct 2025

Ashley

The gym is the best hotel gym ever. The hotel is a little hike from itaewon station and bars/stores/food but the amenities and service are overwhelmingly excellent

Leisure Partner

4/10

Poor

30 Sep 2025

Carlos

Long line to check in.

Now having trouble getting my hotel bill from the property.

Self

8/10

Excellent

21 Sep 2025

Ian

Great breakfast buffet with a range of western and local choices. The gym in the basement is pretty good and comprehensive so better than many. Our room faced the back and despite being on a high floor did not have much of a view. Rooms facing the front have a very good view, as we saw when one was being cleaned.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Nicole

Will definitely be going back!

Leisure Family

10/10

Exceptional

11 Sep 2025

Vilma Luisa

The hotel was very impressive. From the entrance you are welcomed by lovely staff, the hotel is wonderfully scented. Check in was easy and straightforward.
The room was well decorated and spacious. The location was perfect, short walking distance from main street, shops, transport, etc.

Leisure Friends

6/10

Pleasant

02 Sep 2025

Sean

Major issue booking page doesn’t note that pool is not open on first Tuesday of the month. Only notes after booking. This is disingenuous. Also, I was asked to pay for the pool and noted it was free for my booking and need to wait for them to confirm this.

8/10

Excellent

02 Sep 2025

Veronika

I stayed at this hotel on my first ever visit to Korea and Seoul. The property has a terrific looking lobby and I am a huge fan of the design. However, I came to realize that this is more of a party hotel with a pool, poolside bar and other such amenities for Seoul dwellers that come here on staycations. There is also some weird lower floor with stores and such that looks like a mall or something? And I have no idea if it is even supposed to be part of the hotel. At any rate, this might not be the ideal property if you're here as a tourist exploring Seoul since it's a bit far from the subway stations and there's not much touristy in the area & the rooms are also quite small and for some reason the shower & bathroom door are semi-transparent - but on the whole, this is a solid 4/5 place to stay. The room was clean and in a very good condition. The breakfast buffet isn't the biggest but decent and the restaurant is nice looking.

Leisure Family

6/10

Pleasant

23 Aug 2025

Adam

Nice hotel but service isnt great, staff seam uninterested. For basic requests like booking a taxi

Business

10/10

Exceptional

16 Aug 2025

Cristina

Stayed two week in different rooms, they were clean, I found a cocarach

10/10

Exceptional

08 Aug 2025

Ariella

Amazing hotel with a beautiful restaurant and great staff I love it there. Definitely I will come back.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Nasrin

I loved everything about this hotel! The hospitality, the wonderful views, the near perfect location. Plus the bed was absolutely divine! Thank you Mondrian for a fantastic stay.

Leisure Self

8/10

Excellent

03 Aug 2025

ANGELO

Great hotel though elevators waiting time is unacceptable.

Leisure Family

8/10

Excellent

31 Jul 2025

Sophia

It was not too bad:) but the room was

Business Self

10/10

Exceptional

29 Jul 2025

Amelia

Everything was great except that I had a noisy neighbor it was to loud he will bang on walls and slam the door which keep me up

Leisure Self

8/10

Excellent

23 Jul 2025

andrew

Mondrian Itaewon is a reasonably priced high quality option. Conveniently located for the north side of Seoul. Rooms are functional - reasonably sized and well equipped. Gym good although only allowed to use it once per day. . Limited dining options in the hotel. Feel is if a lovely boutique hotel in common spaces with fairly loud music and nice art work. Staff super efficient

Leisure

10/10

Exceptional

21 Jul 2025

Katherine

amazing stay for four nights, made use of the indoor pool and the gym which were both really nice. room was clean and comfortable

8/10

Excellent

11 Jul 2025

Junseob

It was nice time to have vacation in summer.

Self

10/10

Exceptional

09 Jul 2025

Riya

We loved the property and the staff, everyone was extremely kind and accommodating! The only thing I would note is that that main pool is an additional charge even for hotel guests! Something to keep in mind if the pool is a selling point for you! Overall we had a wonderful stay!

Leisure Partner

10/10

Exceptional

09 Jul 2025

Rachel

What an amazing hotel. The staff were really lovely and catered to our needs. Always polite and opened doors for us when we were coming and going from the hotel. Room service was lovely. And managed to also use spa facilities which was as an incredible experience. Will definitely be booking another stay here when I visit South Korea again.

Leisure Family

10/10

Exceptional

04 Jul 2025

Diane

The restaurants, outdoor pool, and rooftop is beautiful, well maintained, and clean. The indoor pool and gym also spectacular and clean. Limited local Korean options around to choose from.

Leisure Family_with_children

6/10

Pleasant

29 Jun 2025

RICK

3 1/2 stars

I think this hotel is primarily for weddings, which they promote. It has a great lobby, but you don't spend time in the lobby. The rooms are small and tired. It's definitely not a five star hotel.

Self

8/10

Excellent

27 Jun 2025

Claudia

You can't use the outdoor pool you need to pay like 50000 won if you want to use it. I complained about it and they get me 2 passes for my daughter and I to use them. I only booked that hotel for the outdoors pool to be honest. Very far from the metro station in Itaewon. *Walked like easy 4 or 5 blocks to get to the Hotel.
The employees were the best, very attentive, willing to help, English speakers.

Business_and_leisure Family

10/10

Exceptional

24 Jun 2025

Johanne

I stayed at Mondrian Seoul Itaewon for 15 days and every moment was exceptional. From the warm welcome at the front desk to the kindness of the security team, the staff made me feel valued and cared for.

The hotel is stunning modern, artistic, and full of vibrant energy. My room was spotless, comfortable, and filled with thoughtful touches. Dining at Cleo and relaxing in the lounge spaces made each day feel special.

The location in Itaewon is perfect close to everything, yet peaceful. What stood out most was the atmosphere of true hospitality. This wasn’t just a stay it felt like home.

Thank you Mondrian for a beautiful experience.

Leisure Self

10/10

Exceptional

23 Jun 2025

Sue

Amazing service, kind staff and great facility quality- 5 out of 5!

10/10

Exceptional

20 Jun 2025

Hafizuddin Bin Mohamed Happy

Such a wonderful hotel and the facilities and staff was so great. There is a 7-11 just across for late night snacks and a CU mart at the basement. We enjoyed the stay and were very comfortable for a week stay.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2025

Cristina

Everything is very clean and rhe staff vsry helpfull

10/10

Exceptional

17 Jun 2025

Tae

Three staff are overly helpful and kind. Especially the for men. They helped me with bags taxis very very kind people!!!

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

David

Everything is good 👍 but elevator is too slow

Business

10/10

Exceptional

16 Jun 2025

James

amazing

Business

10/10

Exceptional

16 Jun 2025

Quan

Loved my stayed at this hotel and the staff was great and nice

Leisure Friends

8/10

Excellent

16 Jun 2025

MaryKaitlyn

The hotel was beautiful, had helpful staff, and wonderful amenities. I thoroughly enjoyed the deep tissue massage in the spa.

Surprisingly, one of the more desirable amenities, the outdoor pool, came with an additional charge and time restrictions. Also, there was construction next door that began working as early as 6am, which was inconvenient for sleeping. I realize the latter is not within the hotel's control, but a disclosure or effort to place guests further from the construction noise would have been appreciated. My room was in the closest corner to the construction possible, so it was quite loud for me.

Self

8/10

Excellent

12 Jun 2025

Verified traveler

Relaxing stay with 5 star service

Wonderful stay at Mondrian. The staff were superb, the highlight of our stay. The room was well furnished and designed well, and very clean. Unfortunately we felt the outdoor pool area was a bit unkempt and thankfully was cleaning day the day after our stay.

Partner

10/10

Exceptional

09 Jun 2025

Hannah

Great location and service throughout

Business

6/10

Pleasant

07 Jun 2025

Joon

Other than having a full service fitness center, nothing about this hotel is particularly 5 stars. At best, it’s a rather mediocre 4 star.

My first room smelled of cigarettes, but thankfully, the staff promptly changed rooms. The sauna facilities were rather average, not less than average.

Although the front desk was friendly and polite, they poorly communicated to me about checking out early.

The location too is also quite bus dependent.

Business_and_leisure Self

10/10

Exceptional

24 May 2025

Andrew

Indoor swimming pool was amazing but think they could make more use of outdoor pool by not making a charge to use,room eas clean but overlooked by buildings opposite staff wherw exceptional helping us to arrange forward travel in korea,will be back.

Leisure Partner

10/10

Exceptional

15 May 2025

Sankha

Great place

Leisure Partner

10/10

Exceptional

14 May 2025

Edward

A very nice hotel in every way. The on-site amenities such as restaurants, a bar and a cafe provide all you could expect.

Leisure

10/10

Exceptional

13 May 2025

Jonathan

Excellent property, facilities and location were perfect for our trip. Close to Hannam, Yongsan and Itaewon main area. Breakfast is good in the hotel restaurant Cleo, great selection of options. Privilege Bar is great, lovely cocktails and welcoming staff with a cool vibe. Room had a good layout and all the facilities you would expect, even a water machine in the room. Only drawback was that our housekeeping lady had a terrible cold and my partner caught it. The WiFi if different in your room as it is to the communal areas so logging onto different networks is a little annoying. Would recommend this hotel and will definitely return

Leisure Partner

10/10

Exceptional

12 May 2025

Helen

Beautiful property. Well located the staff are very friendly and helpful. Great breakfast buffet

Leisure Self

10/10

Exceptional

12 May 2025

Joshua

A beautiful luxury hotel in every sense. The facilities really offer a lot of diverse options for dining, relaxation & convenience. The staff went above & beyond expectation to make my visit smooth & enjoyable. The location is also very convenient for accessing other major areas in Seoul. I highly recommend.

Leisure Self

10/10

Exceptional

28 Apr 2025

Angela

As we didn't stay in the hotel or area that much other than to go to sleep at night, the hotel seemed like a nice and clean hotel overall.

Leisure Friends

10/10

Exceptional

28 Apr 2025

Nicholas

Excellent service, wonderful bars/restaurants on property, good rooms. A little further from the night market of Itaewon though.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Verified traveler

Bit of a treat

Booked this for two days whilst visiting my brother, sis-in-law and new nephew, to give them some relaxation and something a little special. It ticked all the boxes, lovely room, lovely facilities, we used the indoor pool as it was out of season for the outdoor one. Nearby a great place to go for a drink or two in Itaewon.

Self

8/10

Excellent

26 Mar 2025

James

Hotel was stunning and had everything you could need right there. Unfortunately a new shopping mall is being built next door so it can be quite noisy in the mornings

Leisure Partner

8/10

Excellent

26 Mar 2025

Mia

Overall, the stay was pleasant—the staff was helpful, and the hotel facilities was impressive.

However, there were a few disappointments. Upon check-in, the shower products were completely empty, which was frustrating after nearly 20 hours of travel. The following day, used glasses and mugs were not replaced, and the tissue box was left empty. These small oversights affected the overall experience.

Leisure Family

10/10

Exceptional

24 Mar 2025

Jorge Walter

The hotel is located is an excellent are of Seoul. The staff is very friendly and the amenities are very nice.

Leisure Self

10/10

Exceptional

23 Mar 2025

NikkoJanLloyd

Staff is very accommodating on the things we need

Leisure Partner

10/10

Exceptional

17 Mar 2025

Karen M

Excellent location, service and comfort.

A couple of the major museums and parks are walkable from the hotel. The hotel staff were incredible helpful for everything and always available. I was able to leave my medication that required refrigeration in the room fridge filled with beer. I was not charged for using to store my medication in this fridge. They have restaurants within the hotel and just outside. There is a Seven11 store open 24 hours across the street and a Starbucks. The fitness room was fantastic. A large selection of modern equipment and a yoga/stretch room too. I checked out very early in the morning for a race. The hotel allowed me to use their fitness center shower after the race before I left for the airport.

Self

10/10

Exceptional

02 Mar 2025

Gutierrez

Friendly staff

8/10

Excellent

02 Mar 2025

Darmawanto

Hotel that provided the best service amongst others during my Feb-Mar 2025 stay in SK.

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

adam

Great hotel

The hotel itself is amazing, and in a great location close to many restaurants and coffee shops ((including a Starbucks that opens at 7am (rare!)). The hotel could use a suitable desk and chair for those that intend to work during their stay, but otherwise the place is a great hotel.

Business Self

6/10

Pleasant

15 Feb 2025

Rodney

Elevator wait time is unbearable - sometimes 3-5 minutes wait

Leisure Self

8/10

Excellent

31 Jan 2025

William

A modern, clean and attractive hotel with great facilities on site such as pool and large gym, book store, bakery, convenience store, Coffee Bean & Tea Leaf, and with Starbucks and 7-11 across the street.

Generally quiet, with the hotel being a good 10 minute walk from the main part of Itaewon. Not particularly close to anywhere else, we mainly relied on Uber to get to Myeongdong, Seoungsu, Insadong etc, all of which were roughly 15 minutes away in the car.

Rooms are too warm in winter, had to keep the window open all night.

Rooms are small. We are a family of four with a 10 and 6 year old, and we contacted the hotel in advance to check if the room would be sufficient for us, and were told they could not provide an additional bed, but assured us the bed in the room would be enough for our family. It really wasn’t. It was difficult, very difficult, only the children slept well, with the adults doing their best to work around it.

Leisure

6/10

Pleasant

26 Jan 2025

Elisha

Mixed Feelings

So I will say the service was great, they were super duper, nice. But my room was extremely hot and I could not the temperature of the room to come down. When I arrived at check in, I was starving. Every restaurant inside of the hotel closes from 2pm-5pm. So I had to walk to find food. The location is a short walk from everything that's happening, so that was a positive. And it would have been nice to know that the spa is completely separate from the hotel. You cannot make or cancel reservations through the hotel. The sauna facilities we're overrated. Overall, I probably would not stay at this location again. Of note because they are tagged luxury hotel. They expect you to pay 19,000 won for a beer, that can be found at the CU. The breakfast buffet in the morning was actually pretty good. The rooftop lounge and all the other lounges in the hotel, are just ok. If you just want to blow some money please stay here.

Self

10/10

Exceptional

21 Jan 2025

Halil

I eat and do mini getaways frequently, have rooms for my staff and visitors, do I get any perks NO. Not an upgrade even weekdays fully empty rooms. Oh well I’ll continue you to stay and eat wonderful Mediterranean cuisine of Cleo’s

Business_and_leisure Family

6/10

Pleasant

14 Jan 2025

Yon Sook

Open bathroom, and shower drain was very slow

Partner