Occidental Faro

10/10

Exceptional

09 Mar 2026

Christine

The location was spectacular and the staff were very friendly and helpful arranging my taxi for the following day to the airport. We also had dinner on the rooftop with live music. The food was delicious and the performance was top notch. We also loved how we could walk everywhere and not worry about driving.

6/10

Pleasant

08 Mar 2026

ivor

Pool is like a hot tub in size, cold and dirty. This was February. Reception staff not overly helpful. No teabags in room and had to remind them of free wine incentive.

Partner

8/10

Excellent

24 Feb 2026

Marie

Very nice the only issue

10/10

Exceptional

22 Feb 2026

Louise Margaret

Had a lovely stay. The room was very comfortable and warm. The breakfast fabulous. The cocktails and views from roof top bar amazing. One slight negative was staff setting up restaurant for breakfast dragging not lifting chairs. I heard it all but just one of those things. I hope the floor is ok !

8/10

Excellent

17 Feb 2026

John

Room was spotless though a little dated. Location was excellent and roof top breakfast room and bar were good with good views

Partner

10/10

Exceptional

01 Feb 2026

Blair

Nice room. Friendly staff great location. Nice breakfast

Leisure Partner

10/10

Exceptional

29 Jan 2026

Carole

Lovely spacious room, central location, tastyfood

Partner

4/10

Poor

25 Jan 2026

Adetutu

It was very basic for the price, and please don’t listen to peoples review about the breakfast it was very trash.

10/10

Exceptional

21 Jan 2026

armi

place is very accessible the main problema only is the heating in the room cannot adjust the heater and uts cold at night.. and since we are close in the main city we can hear the people talking and shouting on the road … but its nice place it just the heating and noise maybe because it weekends lots of drunk peoplle

Partner

8/10

Excellent

16 Jan 2026

David

Hi,
This hotel had a nice entrance and well located to train and bus stations . The room was small and clean but we had a terrible view.
Well equipped with mini fridge, safe .
The breakfast was excellent and was served on the top floor of hotel with a nice view of the marina.
I would stay at this hotel again but would request the non construction side of hotel
(Expedia Platinum)
David from the Rock🇨🇦🇨🇦🇨🇦

Leisure Partner

8/10

Excellent

15 Jan 2026

Sarah

We stayed at the Occidental Faro

8/10

Excellent

11 Jan 2026

Alireza

Clean, Central

6/10

Pleasant

07 Jan 2026

Sandra

No hot water in the evening

2/10

Poor

05 Jan 2026

Pedro

Front desk/reception will not answer the phone, we had several issues during our stay. We reserved a room for three adults and the room was not ready when we arrived, we had to ask for an extra bed and an extra set of towels (by talking to the front desk people since they do not answer the phone). There was a lot of ants in the bathtub and the room seem very overpriced for what it is. Breakfast was decent though.

Leisure Family

6/10

Pleasant

05 Jan 2026

Joseph

Hotel was good but Faro is just ok.

Partner

6/10

Pleasant

16 Dec 2025

nayereh

Ok

Leisure Partner

6/10

Pleasant

03 Dec 2025

philip

Facilities in rooms were good, the rooftop restaurant and breakfast were special. However don’t believe their soundproofing claim - we had bad noise from outside clubs and bars which went on all night. There was also noise from above from scraping chairs and tables. The hotel has little atmosphere and unfortunately the staff all missed the customer service training.

Partner

4/10

Poor

03 Dec 2025

Bryan

My shower flooded my bathroom (I took a normal, ~7 min shower). Staff were combative in dealing with me. Eventually I was given a new room that also had problems (the sink didn’t work) but I was too fearful of the staff to report anything further.

Self

10/10

Exceptional

01 Dec 2025

Mary

Great service lovely will
Be back

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

david

The breakfast is not as good as it used to be before Barcelo took charge of this Hotel

Partner

10/10

Exceptional

24 Nov 2025

Olivia

The room was clean, & housekeeping in every day even Sunday. Staff were so helpful.

10/10

Exceptional

21 Nov 2025

Adam

Fantastic hotel, breakfast was great, best place to stay in Faro

Leisure Partner

8/10

Excellent

16 Nov 2025

Elias

?

10/10

Exceptional

16 Nov 2025

Kenneth

Great location, clean room, friendly staff.

Self

8/10

Excellent

09 Nov 2025

stuart

Very clean and very good staff. Good view at breakfast

Leisure Partner

10/10

Exceptional

08 Nov 2025

Patrick

Large spacious rooms and the hotel is in an excellent location with lots of restaurants nearby

Leisure Family

10/10

Exceptional

06 Nov 2025

marsyal lou

Excellent

Leisure Family

8/10

Excellent

05 Nov 2025

Lindsay

Room was nice and clean but we were put in handicap accessible room, never mentioned and there was construction going on during stay.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Karen

Enjoyed running by the water and shopping at the market

10/10

Exceptional

26 Oct 2025

anthony

All aspect relating to this Hotel was excellent

Partner

10/10

Exceptional

24 Oct 2025

Martyn J

Lovely hotel

Self

10/10

Exceptional

18 Oct 2025

Robert

Where the hotel was situated, great view from the top of the hotel and the staff was excellent.

Leisure Family

8/10

Excellent

18 Oct 2025

Victoria

Great location. Smells in hotel like sewer sometimes. But great location over all

Leisure Partner

10/10

Exceptional

15 Oct 2025

Douglas S

Shower pressure is fantastic...
A/C worked very well with 30+ outside

Partner

8/10

Excellent

11 Oct 2025

Tina

Just one night

The room and bathroom were clean. Beds are comfy, Shower is over the bath and could do with a slip mat. We were in room 325, a basic room, overlooking a street, the window opens inwards and wide. The air conditioner is very noisy. But overall for one night it was good. Breakfast was just ok.

Partner

8/10

Excellent

01 Oct 2025

Frank

Terrible buffet

Leisure Partner

10/10

Exceptional

29 Sep 2025

Adam

Great breakfast

Partner

10/10

Exceptional

25 Sep 2025

Frank

Friendly staff

Leisure Partner

10/10

Exceptional

19 Sep 2025

Cecil

Great front desk staff

The front desk staff was extremely helpful and accommodating. The breakfast had lot of great choices and delicious. We had a nice little view of the marina there.

Partner

6/10

Pleasant

17 Sep 2025

Jennifer

Decent. But not great. We had a street lamp right outside of our room. Not very comfortable

6/10

Pleasant

16 Sep 2025

Micheal

Good location. Average and noisy.

Hotel is OK. Decent location. Bit run down on the inside. Water leaks in shower. Front desk staff seemed bothered by requests/questions.

Partner

10/10

Exceptional

13 Sep 2025

Steven David

Excellent rooftop views and breakfast choices.

Leisure Family

6/10

Pleasant

10 Sep 2025

Laura

Don’t bother with premium

We paid for a premium room which was small with a very uncomfortable bed. We’d stayed here before under different hotel management in a standard room which was actually more comfortable!

Partner

6/10

Pleasant

22 Aug 2025

Raghu Raman

Overall average

While we had a stay with no problem, we did not like the room we stayed too much. It had a very strong smell (like bleach cleaning) and certainly would not have tolerated without strong AC. The breakfast was decent. The location is perfect but will not give much marks otherwise.

Partner

10/10

Exceptional

17 Aug 2025

Richard

Fantastic location and great staff.

8/10

Excellent

16 Aug 2025

Seth

Hotel met our needs. I thought we were going to have a balcony room, but it was literally just a door that opened to a 1/2 of a door-sized piece of glass& you were still standing inside your room. Breakfast and bar on rooftop balcony did make up for the shortfall. It was hard to tell the size of the rooms on-line, but they are pretty small.

Leisure

10/10

Exceptional

16 Aug 2025

Karina

Loved staying here! So convenient to everything.

Leisure Friends

8/10

Excellent

08 Aug 2025

Carole

Central location, easy transfer to the airport.
Departed very early staff were great and supplied on the go breakfast

8/10

Excellent

06 Aug 2025

Melinda

Would return!

Great location, beautiful spot. We felt the flooring in the rooms weren’t really up to the standard the hotel was trying to achieve.
Great roof top patio and breakfast!

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Tanya

The breakfast was horrible, food was cold. I did not recieve my VIP access. I left the sign on the door for the room to be cleaned. I had to call as the cleaners passed our room. Location is excellent though, and hotel is very clean.
I also paid for parking and its a nightmear. You are not guarnteed a spot, so once you get one, dont leave it. We took bolt to the mall so we didnt loose our space. An added expense.

Leisure Partner

2/10

Poor

05 Aug 2025

Beverley

The air conditioning in the room was terrible since getting here the room stayed on 26 degrees had heating on full lowest it could go was 19 degree's we even shut the curtains to keep the light out when we checked in. We had a our own room temperature guide and the lowest it went to it the night was 25 degrees spoke to reception and they were absolutely useless suggesting we must try switch on and off and open and close windows. Told her the lobby was colder than my room where she said yes sometimes it gets to cold here. The curtains were not proper black out curtains the light came through the top and bottom not sure if we have the sign outside by us but a light shined through the whole night. We have a 17 month old and he struggled. Then at 11 o clock in the evening myself and the little one awoke with scrapping and moving around chair's above us at the roof. Terrible would not recommend this place.

Leisure Family_with_children

4/10

Poor

04 Aug 2025

Rebecca

The property is in a good location. Our room was small, very outdated, and incredibly uncomfortable. Beds seemed like hostel beds. Linens looked clean but smelled like they weren’t fresh. I do believe they were freshly washed, but maybe they are old and the smell couldn’t be washed out? Hallway had a horrible sour/chemical smell. Overall, very disappointed.

Leisure Family

10/10

Exceptional

03 Aug 2025

Angela

Many options close by.

Leisure Family

10/10

Exceptional

30 Jul 2025

Lynda

We had lost a purse and couldn’t call out. The staff helped us with that. We had free bag check and our rooms were made ready early. Just fantastic service. The pool and dining area were great.

Leisure Family

2/10

Poor

19 Jul 2025

Verified traveler

Run down property

Property in need of renovation. Photos on reservation websites are not representative of current state of property.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Josee

Great location, rooms recently renovated and clean.

10/10

Exceptional

14 Jul 2025

Anthony

Faro fantanstic

From check in to check out - our stay was excellent. The atmosphere was most pleasant which tells you it is very well managed with no grumpiness whatsoever. The location was central for all the things like restaurants, ferries, buses and railway station. Our advice is to use theses to maximise your stay particularly the beaches.

Partner

4/10

Poor

10 Jul 2025

Maksim

The room was stinking of canalisation

8/10

Excellent

23 Jun 2025

Agustín

Nice swimingpool

Leisure Friends

6/10

Pleasant

22 Jun 2025

Chin Woon Cynthia

Ants are in the room. Too small the room. Location is good. Staff are not nice.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Irene

Location, location, location. Location of the hotel is good.
Never saw the sauna as it wasn’t close to the pool.
Staff was good except that the night clerk didn’t suggest the water bottles in the fridge.
Hotel looked run-down.

Leisure Family

8/10

Excellent

17 Jun 2025

Wendy

Didnt like the paper cups. Everything else was great.

10/10

Exceptional

09 Jun 2025

Navid

Great breakfast and roof top view
Helpful staff
Good location
Good hotel

Leisure Partner

10/10

Exceptional

05 Jun 2025

Lee

Clean

Partner

6/10

Pleasant

02 Jun 2025

Terese

Very sterile corridors without any artwork. No air circulation in corridors. Noisy streets but service ok and breakfast food. Easy checkin and checkout

10/10

Exceptional

29 May 2025

Geoff

Have stayed many times and it's always a good experience.

Leisure Partner

8/10

Excellent

26 May 2025

Scott

The town felt old snd the hotel matched it well

8/10

Excellent

25 May 2025

Vincent

Great place with helpful staff. One star off as our room temperature control was not working properly.

Leisure Partner

10/10

Exceptional

23 May 2025

Margaret

A weekend break

Great location excellent staff very helpful great breakfast.
Will be back.

Partner

10/10

Exceptional

22 May 2025

Gabriella

Beautiful hotel in perfect location

Leisure Partner

10/10

Exceptional

18 May 2025

Adam

Great location for in town. Lovely facilities great rooftop patio.

Leisure Partner

10/10

Exceptional

11 May 2025

Dale

Great location for the harbour, dining and the train station.

Leisure Family

10/10

Exceptional

02 May 2025

Sophie

A really excellent hotel, very clean, helpful staff and the pool area and restaurant was very good.

Leisure Friends

8/10

Excellent

25 Apr 2025

Louise

Great location

8/10

Excellent

21 Apr 2025

Karen de

Clean and comfortable rooms. Great location by the marina within easy walking distance of the cathedral, restaurants, and the meeting place for boat tours.
The breakfast staff were excellent particularly the lady who acted as host in the morning. My husband has mobility issues and she was so kind and caring.
My only complaint is that the front desk staff could not call a doctor for my husband when he got pneumonia. They just said go to the hospital without offering to call a taxi or anything like that. In Seville, Madeira and Lisbon, the hotels all offered to call a doctor to the hotel.

Leisure Partner

8/10

Excellent

19 Apr 2025

Paul

Great central location, staff amazing, only downside is when rooms are cleaned, between 3-5pm, ours was not cleaned till 5pm.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Mandy

Our 2nd time staying at the Hotel Faro, and our stay was just as good!

Location is great, and the service and staff are top notch - so friendly and professional.

The rooftop bar and restaurant is amazing, and the breakfast buffet is probably one of the best buffets I’ve had.

Highly recommend the Hotel Faro for a first class stay.

Leisure Partner

6/10

Pleasant

11 Apr 2025

A Leon

I choose this will rate hotel as a gift!

The best think about the Faro Hotel and beach club was it's location.. Just on the edge of Old Town across the street from the marina on the main circle in that area. There seemed to be some language challenges and the gentleman at the front desk was a challenge. We arrived at 12:45p after traveling 18 hrs at the hotel and this clerk seemed insulted that we arrived early. He was not helpful with directions to the WC which resulted in me being locked out from the hotels side door Brevard you had to go out the back of the building then into another party of the building. There were few signs finding it and no sign showing how to get back. I did not tell him of this experience then I asked for directions to parking twice and his directions were only clear to him though all I had to do was make a right turn around the building and follow a white P on a blue sign. He seemed offended when I asked a second time.. Then I asked about what to do with the luggage and his answer surprised me.. No Offer to have my luggage tagger from our car but he told us we could bring it in our better yet leave it in the car as the garage was safe.. Imagine this as a beginning to our stay at a 4 Star hotel.. He also suggested we leave so we decided to ask for food recommendations to buy some time.. No suggestions just to go across the street.. Returned at 1:30p after a brief bite to eat and his remark from across the lobby Nothing yet I said I would call if it was ready sooner.. More info later

Partner

10/10

Exceptional

06 Apr 2025

Karen

Rooms were very comfortable and good for a short break. Rooftop bar and restaurant was amazing, with very good choice for breakfast. We didnt have dinner as a set menu with only 3 choices per course.
Reception staff were all very attentive and helped us with advice, taxis and bus timetables

Friends_and_family Friends

10/10

Exceptional

05 Apr 2025

Susan

Brilliant service

Leisure Partner

10/10

Exceptional

03 Apr 2025

Kathryn

Special stay in a lovely location

Great location and views from roof terrace and the room. Breakfast buffet was fresh, lots of choice. Staff were amazing and noticed that one of our party had a Birthday the day of our check in and arranged a lovely surprise of a bottle of Sparkling to be brought to the room. This made an already lovely stay even more special.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Elizabeth

Fabulous hotel

Fourth stay in Faro, first at Faro beach club certainly won't be the last
Couldn't fault anything
Comfortable bed, robes, slippers and toiletries
Seamless check in and out
Amazing roof top terrace and restaurant with fabulous views

Self

8/10

Excellent

31 Mar 2025

Mr Paul J

Great Service, Location & Breakfast...

It has to be said that the location, friendliness of the reception staff and breakfast in this hotel were great.

The views from the 4th floor restaurant are amazing and look out over the Faro Marina.

It's a short walk from here to the Train Station.

Unfortunately the Rooftop Pool as pictured and selling this hotel was closed during my trip which may have changed my mind if known in advance !

Eco Friendly, I don't normally require my room to be cleaned during a weekend trip so simply telling the cleaners is a good idea and asking for anything needed.

The Coffee machines at breakfast have paper wrapped wooden stirrers so only usable once creating waste. If they use metal cutlery then metal spoons would remove this issue.

I did report some damp / mould issues in the corner of my bathroom. A lot to do with the rooftop pool but certainly needs attention.

Would I choose this hotel again, YES I would based on location, service and the breakfast buffet.

Self

10/10

Exceptional

31 Mar 2025

Kim

Excellent staff, cleanliness and atmosphere. Food on the rooftop restaurant was amazing. Highly recommend staying here!!!

Leisure Partner

2/10

Poor

28 Mar 2025

Viet

Not family friendly

Feedback:
-they don't clean your room until 4:30-5pm daily (we stayed 7 nights)
-they did not have a crib the first night we stayed even though we clearly requested one and paid for one on our reservation. We didn't get the crib the first night and still paid.
-they over billed us, the cost for crib was $15 euro (21 Can) a night, they billed us $243 Can for 7 nights ($35 Can), not to mention the first night we stay they did not have a crib for us. The manager Elizabeth refused to speak to us until the last day, promised to resolve and ingored our emails after we left when she promised to get back to us.
-the WiFi was not good in hotel room or lobby, we ended up paying more for roaming
-hotel advertised as a beach hotel, beach is about 16 minutes drive
-front dest staff very rude
-side door buzzer doesn't work and it's only way for strollers to enter the building, every time one of us had to talk around and open from inside
-ok mattress, bad pillow

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Brian

Close to city

Leisure Partner

6/10

Pleasant

27 Mar 2025

Susan

Convenient location

The room was a bit small for 2. Breakfast was good and so were the views! I found dinner expensive and limited. Parking was also expensive there.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2025

Donna

Modern , clean hotel. Bed comfortable. Free breakfast excellent! Close to waterfront and train station. Staff very helpful and friendly!

10/10

Exceptional

18 Mar 2025

Verified traveler

Great hotel, walking distance to all the sights. Beautiful rooftop terrace.

Partner

8/10

Excellent

16 Mar 2025

Elton

This hotel is perfectly located with many shops, restaurants, cafes and tourist attractions within walking distance. The rooftop restaurant offers an exceptional view of the marina. Breakfast buffet included in the room rate was excellent - many varieties of cold and hot items.

However, the property did not provide any Expedia Gold member perks, aside from the an arrival gift that was listed on my booking.

Furthermore, the room was not ready at 14:35 (check-in time is 14:00) and I was not provided with a room until almost 15:00.

And the most frustrating part is the hotel closed the pool for maintenance which was not disclosed in the booking nor communicated prior to arrival, as the rooftop pool was one of the main reasons I chose this hotel in a beach town like Faro. They didn't even disclosed this at check-in, all guests were only advised via a letter inside our room (spoke with other guests who expressed the same experience and frustration). Asked for compensation from the front desk supervisor but was told no such policy despite he shared the fact it was closed for 3 days prior to my arrival - my reservation cancelation policy is within 48 hours! Very disappointed!

Leisure Self

6/10

Pleasant

15 Mar 2025

Susan

Ik

Wasn’t impressed. I’ve been to faro many times and first time in this Hotel. It was ok! There are better places to stay.

Self

10/10

Exceptional

11 Mar 2025

Teresa

Rooftop oasis in faro

Lovely hotel, staff so nice we had dinner there excellent as was the breakfast so much choice. You can see the storks and view of whole of faro

Partner

10/10

Exceptional

09 Mar 2025

Sharon

Great staff. Great location. Very clean.

Leisure Friends

10/10

Exceptional

06 Mar 2025

Claire

Great location, friendly staff. Good selection at breakfast. Nice rooftop setting for dinner, drinks or just relaxing. Was a bit cold to use the pool - seemed ok, small but clean and a good few beds around the edge.

Leisure Partner

8/10

Excellent

01 Mar 2025

JOHN

Good location..

A nice hotel in a good location. Room good size but very disappointed with the view of a building site from window! Also not impressed by cleaners who decided to make my room the last to clean EVERY day!
Breakfast good but sometimes difficult to get table.

Self

10/10

Exceptional

27 Feb 2025

Mark

Excellent Faro in February

Fantastic hotel and staff.

Partner

10/10

Exceptional

22 Feb 2025

Jaridom

The hotel is in a great location right by the [small boat] marina. Not too far from the train station. Property is well-maintained.

Leisure Partner

8/10

Excellent

16 Feb 2025

John

Great service and facilities in central location

Service was very good. Rooftop bar/restaurant was a real selling point which we took advantage of a lot! The hotel could not be more central, it quite literally is hotel faro! Everything was only a few minutes away. Breakfast was good. Only downsides really were the elevators which were very weird and would take you everywhere you didn’t want to go (we ended up just using he stairs because they were so slow and bad) and the rooms were a tad on the stuffy side, the ac seemed to be turned off for winter.

Partner

8/10

Excellent

16 Feb 2025

Caroline

Excellent hotel by the harbour in Faro. Very friendly and helpful staff. Good breakfast buffet. Central location close to shops and restaurants. Would recommend.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Addy

Fantastic for short and long breaks,