Name: Hotel Villa Fontaine Tokyo-Nihombashi Hakozaki
Address: NIHOMBASHI-HAKOZAKICHO,CHUO-KU, 20-10, Tokyo, 103-0015, JP

10/10

Exceptional

09 Jul 2026

Winnie

Has the best location - just 3 mins from the TCAT. Rooms are quite small however so you need to be organised with your luggage (ie stand them up vertically). Staff are very helpful and place it clean and tidy, although a bit dated.

Friends

10/10

Exceptional

05 Jul 2026

Taher

clean and very functional. fair for the price. but room was tiny.

Partner

8/10

Excellent

01 Jul 2026

Faythe Adrielle

Comfortable and convenient. Small rooms as expected

Family

10/10

Exceptional

14 Jun 2026

Harvey H

Most people stay for one or two nights I stayed for three weeks with the result that the staff began waving to me every time I entered the lobby ! Perfectly positioned for transportation. One block from the Tokyo city air terminal where the shuttle buses come in from the airports. Easy walking distance to two metro lines, 10 minutes to the Hibaya Line and 3 minutes to the Hanzomon Line stations.

Self

8/10

Excellent

20 May 2026

Dawn

Room was clean but slight mold in shower/tub wall. We had to stay in the annex building while another family member stayed in the main building. Good location only 3 minute walk to airport bus station.
Room is small but manageable.

Family

6/10

Pleasant

04 May 2026

Maria

We stayed at the annex . Room is very tiny with two beds . Nowhere to put the luggage so we have to walk over them. Staff are pretty nice and accommodating.

Family

4/10

Poor

04 Apr 2026

S

We rented a room for two nights based on the images of that particular type of room. The most important feature for choosing this room was twin beds as advertised.

However, the actual room that we got was completed different, with two beds literally squeezed together and sandwiched between a window and the opposite wall. The only was to get into bed was to crawl up from the foot area as if in a capsule room.

When we inquired about this discrepancy at the front desk, the answer was vague and they said that the image on the advertised page on the Hotel.com site was for another room, in another building. There was no apology and it sounded like the third party booking company (Hotel.com) was responsible for this discrepancy.

The experience was so uncomfortable that we checked out after one night and explained reason to the front desk person. They didn't offer a refund for the additional night that was already charged by Hotel.com when the booking was made.

The star rating we gave was very generous and honest because the other aspects were fair. However, when the services are not as advertised, particularly in a so-called hospitality business, there should have been a refund at least for the extra night's stay that was unused.

This experience has influenced changes for the rest of the bookings made through this website for our overseas trip and additional bookings will also be reconsidered and most likely changed unless we hear from Hotel.com.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Mark

Helpful staff and clean room. Slightly small floorspace (there is no room to store luggage) other than that, right across from bus terminal to make getting in/out of Tokyo easy.

Self

10/10

Exceptional

16 Jan 2026

Jokebt Angeles

This location is super convenient. Super clean. Loved it.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Perla

The staff was super friendly and helpful when checking in. It was conveniently located to a metro station and a 7 eleven for a late night snack if needed. We were also able to transfer our luggage to our hotel in Kyoto.

Friends_and_family Family

6/10

Pleasant

09 Jan 2026

Joey

Room was very small for 1 adult and an 11 year old, so not much room for luggage or much anything else, but the room was clean and area was very convenient and close to conv. stores and bus and rail station.

Leisure Family

8/10

Excellent

24 Dec 2025

Maria Teresa

Great staff, clean room, nice amenities. Near train station

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

Smiley

Room is way too small and there’s ok not 1 washer and 1 dryer machines

8/10

Excellent

03 Nov 2025

Maria Evi Regel

friendly staff

Leisure Partner

10/10

Exceptional

30 Oct 2025

Dorian

Convenient for access to Tokyo, close to the station and the Air Terminal

Friends_and_family Family

6/10

Pleasant

20 Oct 2025

Jenny

Not for family traveller with big luggage, room so small that luggage no place up put or open up. The room size was suppose to be slightly bigger than what we had in Kyoto other hotel but not.

No provide mineral water.

Guys staff much friendlier than the lady staff.

Toilet very big. Think the size goes into the toilet.

Twin bedder was at Annex building so troublesome. And they had level one for rooms. I'm surprised.

Each room design was different as we have 3 rooms.

No make up of room or toilet, only change towel and clear bins.

Leisure Family

10/10

Exceptional

10 Oct 2025

Joseph

The hotel is minutes away from the nearest Tokyo Metro station and within 20-25 minutes from Shibuya and Shinjuku stations. The full breakfast provided was excellent.

Leisure Family

10/10

Exceptional

30 Sep 2025

Qian tong

This is a very convenient location close to the hanzomon line. The rooms are quiet and good sound proof. Was able to sleep in peace at night

Leisure Partner

10/10

Exceptional

27 Sep 2025

Alexandra

Breakfast spots, local food, subway and the airport terminal bus was close by

Self

10/10

Exceptional

20 Aug 2025

Tony

Sayonara

Business_and_leisure Self

8/10

Excellent

19 Aug 2025

Karla

Far from airport, local train with walking distance. Staff is very friendly. Actual hotel and room needs a bit more renovations.

Leisure Partner

8/10

Excellent

01 Aug 2025

Ingrid

Overall nice and simple property. Very quiet area. Getting to the subway is very convenient. A bit of a walk to get to restaurants and shopping areas. Convenient 711 nearby. Has scale for luggage and currency exchange machine. Hallways are open to the outside environment. Wished it had better amenities, better ice machine, and a coffee machine. Showers could be nicer and have better functionality where the water doesn’t catch on the sides and leak out onto the bathroom floor. Some more towels provided would be nice. Staff were accommodating snd friendly. Nice and easy stay!

Leisure Partner

6/10

Pleasant

31 Jul 2025

Donna

Rise and Shine!

The hotel is close to a subway exit, but still a couple of stops away from other attractions. I saw a sign at subway that mentioned last train 2100? My negative remarks: This hotel has two buildings. We stayed in the second building, which is separate from the lobby that had all the amenities. Just a heads-up, no blackout curtains!!!! —light sleepers, take note. While it wasn’t the best fit for my needs, it could be a decent option if you don’t mind the early morning sun.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Brian

Nice place

Leisure Family

6/10

Pleasant

29 Jun 2025

CHU

Hotel room has window, but don't know why a note on it to remind the costumer \"You are not allowed to open the window\"

Family

10/10

Exceptional

25 Jun 2025

Lai Shan

Very convenient location, close to subway station. Very clean room. Staff are nice but when too many guests check in together, you need to wait a bit long. They only can check in and check out at the front desk.

Leisure Self

2/10

Poor

03 Jun 2025

Chaemin

The bathroom smelled like a sewage the whole time while we stayed at this hotel, and there were balls of dust on the bedsheets. We asked the front desk to clean the room and do something with the smell, they did not do anything at all the balls of dust were still there and the beds were obviously not made up and the smell was still there. Since they didn't do anything I asked them to do, I asked them if we could change the room. When we went to check the new room that room also smelled but the employee told us that this was the only room left, however, later on, after asking again, they showed us a different room so they lied to us about having no other rooms available. We thought that room was okay at first but overnight they smell had piled up in the bathroom again so we're guessing that all rooms smell the same. We stayed at three different hotels during our trip and this was the worst place.

Friends_and_family Friends

10/10

Exceptional

13 May 2025

Rene

Property was very much maintained. No sign of mildew. Cleaning staff are doing a great job cleaning the room.

Leisure Self

6/10

Pleasant

11 May 2025

Meaghan

Rooms were very small and beds were quite hard for the price
But had everything you’d need, so all in all, not too bad

Leisure Friends

8/10

Excellent

11 May 2025

Katherine

It was near a lot of touristy areas via train stations that were a 2-8 minute walk away.

Leisure Partner

10/10

Exceptional

09 May 2025

Arutyun

Staff was amazing, clean, easy walk to transition and great location for food

Leisure Partner

6/10

Pleasant

05 May 2025

Joseph Kamara

Good environment

Business_and_leisure Partner

2/10

Poor

18 Apr 2025

Pablo Javier

Completely outdated. The pillow was a stone with a cover. The area has no shops or dining places. We ended buying things in the seven eleven close to the hote. Has a subway one block away. If you get a very cheap rate you could considered the place as an option.If not skip it.

Leisure Family

6/10

Pleasant

04 Apr 2025

Harvey H

Stayed 21 days. Forgetful housekeeping . Had to ask 5 days in a row to receive a bath towel from the front desk staff. This was the 8th time I've stayed at this property.

Leisure Self

8/10

Excellent

24 Feb 2025

AMY

2025 Japan vacay

Staff get friendly

Partner

10/10

Exceptional

15 Feb 2025

Ingrid

Love this place. We will definitely be here when next time travel to Tokyo.

Leisure Family

10/10

Exceptional

08 Jan 2025

Jaden

Very clean and friendly service

Leisure Friends

10/10

Exceptional

05 Jan 2025

Eddie

友人と私はここで素晴らしい滞在をしました。この地域で滞在先を探している人にはぜひお勧めします。

Leisure Family

10/10

Exceptional

16 Dec 2024

Glen

Value for money

Great location with easy access to a metro station, restaurants, convenience stores, etc..
Staff were always very friendly.
Overall the property was great value for money.

Partner

10/10

Exceptional

14 Dec 2024

Nathan

Thanks this was a fair rate and close to everything

10/10

Exceptional

19 Nov 2024

lemuel

great location, friendly staff

Leisure Family

10/10

Exceptional

18 Nov 2024

Albert Ming

The room is tiny but very clean. I love the washroom as shower is very powerful. Staff is friendly and you can get all supplied at the lobby easily.
The location is convenient, close to two subway stations line. More importantly , it’s super easily access by the airport limobus. I will recommend this hotel to family with kids as you don’t need to carry all the luggages up and down in subway or railway.

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Vasilii

The room was very small, but everything else was excellent with no issues. The location was great, and the staff were exceptionally helpful.

Leisure Friends

10/10

Exceptional

01 Nov 2024

Joshua

Friendliest staff, better than other hotels and a bit bigger than competition. I absolutely love it!

Leisure Partner

6/10

Pleasant

20 Oct 2024

Giam Paolo

Our stay wasn’t horrible, but the beds were uncomfortable and we stayed in the annex which was inconvenient.
The staff was super nice and the amenities were not in the room but in the lobby.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2024

Kate

Staff were very accommodating. Place is clean and has complete amenities.

Leisure Friends

10/10

Exceptional

19 Oct 2024

Angelica

Complete amenities. Staff are very nice and helpful

Leisure Friends

10/10

Exceptional

15 Oct 2024

Connar Richard Merlyn

Property was amazing for the price. Construction works were ongoing during the stay but barely noticeable. New keycard machines were installed so a slight hiccup here but nothing that the staff couldn't resolve

Leisure Friends

8/10

Excellent

07 Oct 2024

Anna

We were put in the annex building which was quite inconvenient as you need to walk 1/2 a block and then go up 9 flights to do laundry which they only had on washer and one dryer. The dryer wasn’t working properly rather as we had 4 lightweight outfits and over 1.5 hours later our clothes were still damp. The area is not near any major stations so getting around is at least 2 trains to travel.

Leisure Partner

8/10

Excellent

03 Oct 2024

Denis

A nice stay around several train stations which was convenient for getting around the city and to the airport. We stayed at the annex building which had a bit of an odd smell from the bathroom

Leisure Family

8/10

Excellent

27 Sep 2024

Aude

Good very convenient but the laundry facility isn’t very good used three times never dried in our rooms due to humidity. Not the hotel’s fault though so still very good

Leisure Friends

4/10

Poor

22 Sep 2024

Robert

The place is good. The breakfast is ok but filling. The rooms are small but enough room. If travelling from North America with a notebook that uses a 3 prong adapter the rooms only use 2 prong outlets with a prong in the bathroom. English is not strong there. Checking in and out is quick and easy.

Leisure Partner

6/10

Pleasant

21 Sep 2024

Yun Jing

Very tiny rooms & bathroom, barely had space to put down luggage. The space outside the rooms faces the outdoors - the hallway carpet gets wet and smells like mold when it rains. I guess it is expected for the price paid. Short walk to the nearest subway station.

Leisure Friends

10/10

Exceptional

23 Aug 2024

Bianca

Super friendly staff

Leisure Partner

8/10

Excellent

20 Aug 2024

Harvey H

Helpful desk staff

Leisure Self

10/10

Exceptional

15 Aug 2024

Jing hua

Good

8/10

Excellent

15 Aug 2024

Daphne

Great value for the price. Close to metro station. The room was small by US standards but we were up early and got back late exploring all the Tokyo neighborhoods.

Leisure Family

8/10

Excellent

15 Aug 2024

Wendy

The location of this property is prime, excellent. The rooms were pretty tiny, but expected in the heart of Tokyo.

Leisure Family

10/10

Exceptional

14 Aug 2024

Greggory

Nice place to Sleep

Very small rooms. Not even room for luggage. Probably normal for Tokyo, but first time there. It was only a place to sleep, so it was nice for that.

Friends_and_family Family

8/10

Excellent

10 Aug 2024

Muk

Good location

Leisure Family

10/10

Exceptional

31 Jul 2024

Bianca

Close to train station, 7/11, staff was nice.

Leisure Partner

10/10

Exceptional

16 Jul 2024

Arthur

Outstanding choice for the location and pride.

Good service. Budget price for 4 star hotel.

6/10

Pleasant

25 Jun 2024

wing hao

Outdated.

Leisure Family

8/10

Excellent

16 Jun 2024

Dominique

Stayed at the annex which is a separate building from the main hotel, so there's no front desk/staff there or dining space/microwave. We used our room card to get into the building (locked at all times for security) and there's also an amenities corner. Annex had only 4 rooms on our floor, all presumably corner rooms. Staff was professional and helpful. We were able to use their luggage scale and also store our luggage after checkout. Hotel is only a short walk from a 7-eleven, Suitengumae station (Exit 2 is closest) and the T-CAT for airport transfers via Limousine Bus. Skytree/Oshiage station is on the same line as Suitengumae, so it was very convenient.

Leisure Family

8/10

Excellent

12 Jun 2024

Junie

Would recommend to solo travellers but do take note there’s construction going on beside the hotel. You can also hear your neighbour doors closing but that’s not a big issue. Extension plugs are also provided which is a big bonus.

Leisure Self

6/10

Pleasant

06 Jun 2024

Adam

Reasonable property for the price paid. Rooms not especially comfortable as very small and bed hard. Staff were lovely and helpful.

Leisure Family

10/10

Exceptional

29 May 2024

HIROSHI

Good hotel

Business Self

10/10

Exceptional

25 May 2024

Shayal

Being next to the airport bus station and Tokyo metro station was extremely convenient. The staff were also very welcoming; check in and check out were both super fast and easy. Would definitely stay here again.

Leisure Self

10/10

Exceptional

23 May 2024

Ran

It was fairly clean. Breakfast requires you to pay extra for 800 yen per person. Our area had a really good coffee shops, convenience stores, and restaurants so we don't need to eat at our hotel We were close to city which was good. It takes us 10-15mins to get to Tokyo station. The price wasn't too bad at $160 after tax for two rooms with queen size beds. Overall a good experience.

Leisure Family

8/10

Excellent

17 May 2024

Joseph

Convenient

8/10

Excellent

16 May 2024

Nadia

Hotel was overall nice and affordable considering it being in Tokyo and its central location. Staff was friendly and knew english. Room was a little small and restroom smelled kind of funny since we walked in but nothing to extreme. Again, was only in hotel to shower and sleep. Proximity to Air Shuttle Terminal and Hanzomon subway line was very convenient. Would recommend to others.

Leisure Friends

6/10

Pleasant

16 May 2024

LAN

Hotel looks dated. Nice and friendly staff. Easy checking and out.

Leisure

10/10

Exceptional

14 May 2024

Kyleigh

Great location

10/10

Exceptional

13 May 2024

Connie

Very convenient location near the subway station. Close to restaurants, convenience stores and covered shopping street.
Simple check in process, very attentive staff. Helped send our luggage to another hotel in Osaka.

Leisure

8/10

Excellent

09 May 2024

Kathryn

Close to T - Cat for limousine bus. Front desk receptionist are nice. They have ice machine and microwave in the lobby.

The bathroom is a bit outdated and personally didn’t like the yellow lights in the room.

6/10

Pleasant

04 May 2024

Azizul

I don’t think the area from the elevator to the hotel room was clean. It was pretty dirty. The carpet was also dirty!

Leisure Self

10/10

Exceptional

02 May 2024

Dennis

Conveniently located to the transit system and a bunch of great resraurants!

Leisure Friends

8/10

Excellent

30 Apr 2024

James

Staff are fantastic! Rooms could be a little cleaner in the bathroom that’s my room not issue other then that it’s really nice and convenient

10/10

Exceptional

19 Apr 2024

Harvey H

low key environment

Leisure Self

6/10

Pleasant

16 Mar 2024

Chi

Staff and service was very good. Its a smaller property, limited dining experiences near by the area.

Leisure Self

10/10

Exceptional

12 Mar 2024

Harveer

The perfect hotel for those who just need a place to keep their stuff, sleep at night and go explore during the day. Transport options are so convenient from this location and the staff are super friendly and welcoming, the only issue I found was certain areas in my room not being the cleanest, such as stains on the mirror, but apart from that, the hotel was exactly what I needed for my trip,

Would definitely stay again.

Leisure Self

2/10

Poor

06 Mar 2024

Hayley

Front desk staff’s English was very limited.
We could hear next door’s noise (door closing or opening).
The bathroom had a constant smell.

Leisure Friends

4/10

Poor

28 Feb 2024

Takumi

Good hotel rate but that’s it.

Business Partner

10/10

Exceptional

21 Feb 2024

Julian

Great spot of an overnight stay, easy travel to from tokyo station and very close to a 24 hour 7/11 and Lawson

Leisure Partner

10/10

Exceptional

21 Feb 2024

Joseph

Very clean and friendly

10/10

Exceptional

09 Feb 2024

Arthur

Strongly Recommend.

Reasonable price. Short walking distance to TCAT bus Terminal. Decent room size for Japanese standard.

Self

10/10

Exceptional

22 Jan 2024

Margaret

Excellent location, convenient to public transportation. Hotel staff was professional and friendly. Room was on the small side, even for Tokyo. But at its price point, it’s a great deal.

10/10

Exceptional

01 Jan 2024

Jackson

Very helpful staff, small tidy and clean rooms, exactly as advertised

Leisure Friends

8/10

Excellent

30 Dec 2023

Elizardo Emanuel Hernandez

The staff was super friendly. The only issue we had was the logistics of the room. We knew it was small, but they could have maximized the space usage more with drawers in empty spaces. But besides that everything else was absolutely perfect.

Leisure

10/10

Exceptional

23 Dec 2023

Chin Tung

Room is small but clean. Perfect for people traveling alone or with a partner. Area around the hotel is quiet and safe. Within walking distance of a few train stations and convenience stores.

Leisure Self

8/10

Excellent

19 Oct 2023

AIice

Nice and affordable, easy to get to,

Leisure Family_with_children

6/10

Pleasant

18 Oct 2023

Mordchi

A bit disappointing

I was disappointed with the hotel.

We've stayed here for a long time. First with our family and then by ourselves, for about 6 days. At first the price was very appealing, but it shot up after a while.

On our last day we asked for a late check out and were told it would cost 1000 yen. When I got down to pay, the lady in the front desk claimed she said 1760 yen since we were two people. So I must have misheard her.

Maybe. But I think it was an incredibly high price to pay for an one hour late check out.

The hotel is generally nice. We had a bit of a problem with one room, where the sink was clogged, but were transferred to another room after we complained.

The lobby is good for working. Spacious with a lot of electric sockets.

Location is nearby a train and the airport limousine.

Would've given it four stars if not for the late checkout fee.

Friends_and_family Family

10/10

Exceptional

18 Oct 2023

Godfrey

Place was easier to get to and area was nice and quiet. Definitely recommend if you need to stay in a place for a long amount of time for cheap!

Leisure Family

8/10

Excellent

14 Oct 2023

Lucy

Hotel rooms are small and a little tired, but it’s a good, reasonably priced base for the Nihombashi area. Staff were all really helpful and friendly

Leisure Partner

8/10

Excellent

13 Oct 2023

TAKASHI

Convenient conection to airport

10/10

Exceptional

04 Oct 2023

Chloe

Very clean with helpful staff. Interiors slightly dated with rooms on the smaller side. Convenient location with a metro station close by.

Leisure Partner

6/10

Pleasant

19 Sep 2023

Jenae

Easy to find from nearby stations. Staff was very friendly, amenities good. Room was very small though and noise from other guests is heard.

Leisure Partner

6/10

Pleasant

03 Aug 2023

Yoshiko

Good location.

Leisure Family

8/10

Excellent

15 Jul 2023

Andy

Directly next to the subway and the air bus station. Lots of food options around the area. The property itself is quite old. The rooms were fine. They are currently in the process of renovations, so by 8 am it was a bit noisy.

Leisure Self

10/10

Exceptional

08 Nov 2022

Harvey H

Good location for the subway

Leisure Self