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Three Swans Hotel

Newbury · United Kingdom

117 High Street, . 0 .View location

9.0/10Excellent566 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location8.0/108.0
Neighborhood8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Three Swans Hotel

Nestled in the scenic Kennet Valley, the historic Three Swans Hotel offers a charming escape just three miles from junction 14 of the M4, with convenient rail access.

Explore the area's rich history and natural beauty, from bustling market towns to ancient landmarks like the White Horse and Avebury Stone Circle. The hotel's 25 en-suite bedrooms feature modern amenities, including flat-screen TVs, free Wi-Fi, and tea & coffee making facilities, ensuring a relaxing stay.

Guests can enjoy delicious meals in the elegant A La Carte Restaurant or opt for a more casual dining experience in the Atrium Lounge or Town Bar. The bar, popular with locals, serves real ales, fine wines, and excellent bar meals.

Nearby attractions include the White Horse of Uffington, Dragon Hill, Uffington Castle, and Stonehenge. The Kennet and Avon Canal, ideal for walking and cycling, runs through the town center near the hotel.

Read more about this hotelShow less

With a stay at The Three Swans Hotel, Hungerford, Berkshire in Hungerford, you'll be a 3-minute walk from Kennet & Avon Canal and 14 minutes by foot from Herongate Club. This hotel is 15 mi (24.1 km) from Highclere Castle and 0.8 mi (1.3 km) from Hungerford Leisure Centre.

Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 13.50 for adults and GBP 8 for children
    • Pet fee: GBP 15 per accommodation, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: GBP 15 per stay
    • Rollaway bed fee: GBP 15 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    Welsh

    English

    Italian

    Romanian

    Hungarian

Nearby attractions

Kennet & Avon Canal 0.3 km / 0.2 mi
Herongate Club 1.1 km / 0.7 mi
Hungerford Leisure Centre 1.3 km / 0.8 mi
Combe Gibbet 7.9 km / 4.9 mi
Walbury Hill 8.4 km / 5.2 mi
Crofton Beam Engines 10.8 km / 6.7 mi
Welford Park 11.5 km / 7.2 mi
Deanwood Park Golf Course 11.9 km / 7.4 mi
The West Berkshire Golf Club 12.4 km / 7.7 mi
Watermill Theatre 13.6 km / 8.4 mi
Donnington Castle 14 km / 8.7 mi
Victoria Park 14.3 km / 8.9 mi
Northcroft Leisure Centre 14.6 km / 9.1 mi
Shaw House 15 km / 9.3 mi
Snelsmore Common Country Park 15.7 km / 9.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 25
  • Number of floors (main building): 2
  • Annexe (s): 1
  • Number of floors (annexe): 2
  • Double rooms: 23
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 25 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Meeting room
  • Business centre
  • Continental breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Three Swans Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Three Swans Hotel

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Three Swans Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Three Swans Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Three Swans Hotel

9.0
Excellent
566 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.0 /10
Neighborhood
8.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
01 Aug 2026
Sara
The third time staying at the Three Swans. A great welcome and easy check in with incredibly helpful check in Manager who was thoughtful and helpful throughout our stay. Hotel situated in the centre Of Hungerford which is a lovely small town with interesting individual shops and antique markets. Another great stay.
8/10
Excellent
30 Jul 2026
julie
Nice small room - well-equipped. No air-conditioning but there was a fairly elderly fan. Very friendly welcome from the young man at reception. We did not eat in the hotel but the pub downstairs looked inviting
4/10
Poor
28 Jul 2026
amy
This hotel is old, worn out, and uncomfortable. With no A/C and no cross ventilation, rooms are stifling hot, even in 25c weather. Several guest had their front doors propped open with bin baskets - and rooms outside open directly onto a public patio so very little privacy and you feel a part of conversation with those having a drink on the patio. Walls are scratched, stained, have water damage, etc. Rooms are dark and dreary - the kind of hotel you would NOT walk on the floor with bare feet. Staff were unhelpful, passive aggressive and generally unfriendly. I have nothing to say about this hotel. The Bear, around the corner, is much preferred.
10/10
Exceptional
27 Jul 2026
Karen
Liked everything would have been nice to have had biscuits in the deluxe room which where we stayed all 👍
10/10
Exceptional
14 Jul 2026
Debbie
The room was spotless & had everything we needed . The staff were lovely & food 100%
Partner
10/10
Exceptional
10 Jul 2026
Mick
Grade 2 protected, don’t be expect modcons, great staff, suffering in heat right now.
6/10
Pleasant
07 Jul 2026
Donna
I can't really review this hotel because we didn't end up staying here. The hotel had no air conditioning and it was 97 degrees. I am older and can not stand the heat. The young lady that waited on me was great she was checking to see that under the circumstances they could refund me for the 4 night stay that I had reserved. I never heard back from anyone. I would like to talk to someone about this,
8/10
Excellent
01 Jul 2026
Charlotte
The staff were extremely helpful and friendly.
The food and drinks were reasonable and good prices only thing I would say we had one of the rooms in the annex area and this needs updating with new carpets and fresh paint.
Partner
8/10
Excellent
10 Jun 2026
Adrian
On arrival we were greeted with a genuine and sincere welcome by Hana . She had such a lovely smile and disposition we were instantly brightened up after our long journey from Crete. All the staff were friendly and helpful which made our stay memorable.
Partner
4/10
Poor
28 May 2026
Martin
Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if we had a good night. When we said not really, the water was a major problem for us was told by receptionist that the water had only gone off 5 minutes ago ( it had been at least half an hour ) and didn’t see it as an issue. At no point was offered any rate reduction, offered another room or advice where to go for a shower, or even a proper apology.
Partner
10/10
Exceptional
18 May 2026
Carl
.
Self
8/10
Excellent
11 May 2026
Gerard
This was a very pleasant stay, staff were friendly and engaging and the location is well placed for Hungerford. I would recommend to all.
4/10
Poor
01 May 2026
Wayne
Very poor greeting- unmanned reception- wait half an hour for someone to deal with booking me in! Unacceptable- the guy behind the bar, is not trained to hand a key over! Absolute joke
Self
10/10
Exceptional
01 May 2026
Heather
Room was really nice. Love the biscuits and the water - nice touches. The room was very quiet.
Partner
6/10
Pleasant
26 Apr 2026
Wayne
The good breakfast was stop on. Good quality and well cooked. Very friendly staff. The hotel needs a good clean and refresh - everything was a bit dirty. This was a real shame because this place has so much potential. Charge a bit more and get the standards up. Parking is not a problem - very cheap pay for parking a two minute walk await. Good selection or draft in bar. Some nice restaurants within walking distance.
10/10
Exceptional
25 Apr 2026
Jordan
Booked a long due trip with the better half to celebrate our anniversary, the staff couldn’t have been more helpful! Beautiful room, great food and even a chilled bottle of bubbly waiting in the room for us!
Partner
6/10
Pleasant
06 Apr 2026
Diane
On the main street. Good food. Large room and wet room. On checkinng in had a double assigned to us when it should have been a twin and then in the morning Housekeeping walked in without any announcement.
Friends_and_family Friends
8/10
Excellent
05 Apr 2026
Kathryn
Breakfast service was slow as only one member of staff covering service. More staff to support would improve the situation.
Partner
6/10
Pleasant
04 Apr 2026
Nigel
Breakfast wasn't great. Hot drinks took ages, cooked breakfast came to the table before the hot drinks arrived, and COLD PLATES ??? Why any establishment serves breakfast on a stone cold plate always astounds me. Serve it on a warm plate. Also when laying up tables for breakfast use a cloth and spray to remove last nights drink spills.
8/10
Excellent
08 Mar 2026
Lesley
Overall a great experience, the staff were extremely helpful and polite. First morning no fruit or yogurt at breakfast and second morning got our breakfasts completely wrong.
The room was really nice and the bed very comfortable, I would definitely stay again.
Friends
10/10
Exceptional
07 Mar 2026
David
Highly recommended.

The staff were very helpful and friendly.
Nice room, in good condition, nice furnishings and decor.

No parking at this hotel, so I recommend using the Station Road car park and using the PayByPhone app as you cannot pay by traditional means (no pay and display machines here).
Partner
10/10
Exceptional
28 Feb 2026
Laurel
The staff were amazing, the room was clean and the food was tasty.

It's located right in the heart of the town, so the antiques shops were moments away and I had a blast.

There's a super convenient long term car park by the train station with a foot path that comes out right near the hotel so it was easy to park and bring bags in.

Can't say enough about how lovely the staff were. It was a busy weekend and they were possibly understaffed but all did a great job.
6/10
Pleasant
22 Feb 2026
Adrian
Room was ok.
Restaurant evening dinner was awful.
Staff were drawn into a problem on another table forgetting about us!
Partner
8/10
Excellent
14 Feb 2026
Richard
Room was okay based on the price, creepy floor boards and not enough sound insulation between rooms - next door had a great night.
Partner
10/10
Exceptional
08 Feb 2026
Paul
Great room with spotless en suite bathroom.
Quiet and comfortable. Helpful staff. Upgraded room. Excellent breakfast & dinner on second night.
Partner
10/10
Exceptional
08 Feb 2026
Laurence
Staff, location, meals, all delightful.
Leisure Family
10/10
Exceptional
06 Feb 2026
Y
Spotless room, fantastic decor, amazing and attentive staff
Self
10/10
Exceptional
25 Jan 2026
Stuart
Very comfortable, the room was clean and well maintained and had everything I could needed for comfortable night
Leisure Friends
10/10
Exceptional
13 Jan 2026
Maria
Room was lively and clean, food was very tasty and staff were friendly.
Bit of a faff sorting the car parking charge, website needs updating to show no longer free parking, the charges were reasonable though, £7.00 for a day and a half.
Very chilled atmosphere, would return
Friends_and_family Family
8/10
Excellent
09 Jan 2026
Edward
Friendly and helpful staff
Location on Hungerford High Street is very convenient
Food is good quality and reasonably priced
Leisure Partner
10/10
Exceptional
05 Jan 2026
Lisa
Room was big and clean. We would have appreciated it if the heating could have been put on prior to our arrival as it was cold and took some time to warm up.
Hotel check in staff friendly.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Teresa
Lovely room. Well stocked. Comfortable bed. Responsive staff
Partner
8/10
Excellent
02 Jan 2026
Neil
Nice hotel always a good stay
6/10
Pleasant
30 Dec 2025
Simone
The room was nice, with an excellent bed. Disappointed that bath, which room was especially chosen for, did not run hot enough.
Also lack of specific hotel parking was off-putting. Food service stopping before 9pm on a Saturday night meant we had to go elsewhere, which I would not expect.
10/10
Exceptional
29 Dec 2025
sally
We have stayed here a few times and it’s always clean and spotless, staff always helpful we always enjoy our stay here x
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Anne
the room was fine, the staff were pleasant and helpful and the manager went out of his way to assist with any needs or questions. we would stay there again.
Leisure Partner
8/10
Excellent
16 Dec 2025
Edward
The staff were excellent and the food options were superb. Good selection of gluten free options. Parking limited since previous owner had sold off parking spaces for housing. Great atmosphere. Will be better when refurbished soon
Leisure Partner
10/10
Exceptional
01 Dec 2025
Debra
Lovely warm room. Nice decor. Really friendly staff. Highly recommend.
Business
6/10
Pleasant
30 Nov 2025
martin
Two of our group had to wait three hours after 3 pm to get in the room
22 people had a meal at night time very slow
Leisure Friends
10/10
Exceptional
30 Nov 2025
Andrew
The room was very clean with excellent facilities, the choice for breakfast was varied with the full breakfast really tasty.
The service from all staff was first rate with special mention for the lady serving the breakfast on Friday 28th November, she was fab with bright cheery attitude.
I would recommend staying here to friends and colleagues when in the area, Thank you.
Self
10/10
Exceptional
12 Nov 2025
SIMON
Very clean and charming hotel with very attentive staff, lovely food and drink
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Peter
Clean room, good location, private parking, helpful staff
10/10
Exceptional
09 Nov 2025
SUTINDER
Did not have breakfast
Leisure Partner
8/10
Excellent
03 Nov 2025
Karen
Staff are friendly to all, including our pooch. Room and bathroom were spacious and clean.
10/10
Exceptional
29 Oct 2025
David
Staff professional, room fine, meal excellent.
Leisure Partner
8/10
Excellent
17 Oct 2025
Jerry
Attentive staff, comfy room although hot water took a long time to come through. Noisy deliveries before 7am
Leisure
10/10
Exceptional
09 Oct 2025
Jordan
Second stay, ideal, great value
Business
8/10
Excellent
30 Sep 2025
Conor
Great value for money
Business
6/10
Pleasant
28 Sep 2025
Edward
The staff are very helpful. There are 6 parking spaces available for guests behind the hotel in the railway parking area. Breakfast was good. Bedroom was cramped and bed and pillows not over comfortable. Good value for money
Leisure Partner
10/10
Exceptional
27 Sep 2025
Elizabeth
Friendly hotel on a charming street with lovely food
Business
10/10
Exceptional
24 Sep 2025
Samantha
Very nice and clean premises! Helpful staff!
Partner
10/10
Exceptional
24 Sep 2025
Karen
The staff are really friendly and helpful. Pretty town. Rooms were nice and clean.
10/10
Exceptional
23 Sep 2025
John
I'll happily stay here again when I'm next in the area. The room was clean with a very comfortable bed and the staff were very friendly and helpful.
Leisure
10/10
Exceptional
21 Sep 2025
Jamie
Really friendly staff and rooms were very clean and modern. Would stay again for sure
Business
10/10
Exceptional
21 Sep 2025
Gerry

Delightful in all ways

Stop over en-route to holiday in Wales - Lovely hotel and surrounding area despite the weather. Staff helpful and well informed - very professional team - food good, rooms clean and decor delightful - Still not sure about £6 a pint but that's definitely down to Rachel in accounts. Would have no hesitation in recommending this hotel
Partner
10/10
Exceptional
18 Sep 2025
Rose Fisher

Recommend

We had an excellent stay. We stayed here last year but this time our room appears a bit more worn. Needs fresh paint in a few areas and the carpet spot cleaned. But, I still give it a good recommendation.
Partner
10/10
Exceptional
13 Sep 2025
david
Really enjoyed our stay at The Three Swans. Stand out staff definitely Chloe, Zoe and Ivan while the other staff were all very pleasant also.
Our room was a good size and perfect for our stay, food was very good and reasonably priced. Hungerford is a lovely place with plenty antique shops to browse through and plenty food places to enjoy. Loved my walks along the canal meeting lovely local people to chat with. Would definitely stay here again when next have the opportunity to visit.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Paul
Easy centre of town location
Business Self
8/10
Excellent
28 Aug 2025
Peter
Staff was very accommodating. The building was historical. Downstairs was attractively furnished and bright in the eating area which was both modern and contemporary, although the downstairs furnishings were a little worn and grubby in places (chairs could do with refurbishing). Hotel is situated in the centre of town, so handy for everything.
10/10
Exceptional
21 Aug 2025
Jordan

Don’t miss this one!

An absolutely brilliant stay! Food was great value and the service was top tier!
Business
8/10
Excellent
11 Aug 2025
Robert
The fan in the room needed cleaning, the fan in the bathroom not working, cobwebs above the window pelmet, pillows were flat and need replacing.
The room was clean with nice personal touches in the bathroom and a personal note on the bedside table.
The staff were efficient and friendly and the food in the restaurant was excellent.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Si
Beautiful location and hotel. The food was lovely and the staff very helpful and friendly. Thanks for a great stay
Leisure Partner
10/10
Exceptional
10 Aug 2025
Sue
Everything was just perfect. Thank you
Leisure Pet
8/10
Excellent
07 Aug 2025
Phil
Found breakfast bit expensive.
Leisure Family
10/10
Exceptional
03 Aug 2025
Rebecca
Bedroom was beautifully decorated, spaciou and clean.
Food choices was very limited and could be have been better. In the end l went out out of the hotel to find somewhere to eat. I was not impressed.
Business
10/10
Exceptional
02 Aug 2025
Carolyn
I requested a bath before I came; was given a twin room for only £76.65 on a Friday night, 1st August. My only very slight gripe was that I got there 3 hours early and my room was only ready at the check-in time. Meanwhile I enjoyed looking around Hungerford. My lunchtime sandwich was a bit meanly filled but hot meals looked good and the breakfast menu looked promising.
Leisure Self
6/10
Pleasant
18 Jul 2025
Sean
There was an issue with the room we were given as the sink had dirty water in it and would not release the plug to drain. We spoke to reception who were very apologetic and changed our room. All seemed ok until we used the bathroom facilities that evening and found the shower screen seal was letting water pass and was going on the floor. The next morning the hot tap on the sink would only allow the water to dribble out and not flow correctly. We spoke to reception again and maintenance was set to rectify the two issues. Thankfully the shower was fixed but the running hot water was still a dribble not a full flow.
Partner
6/10
Pleasant
18 Jul 2025
Penny

Nice place but tired and lacks attention to detail

Hotel is pleasant enough and the staff are super friendly. There is no parking attached to the hotel which I wish i had been notified of in advance you need to park in hungerford station which isnt far.
Rooms are tired and not super clean thought it had flock wallpaper but wall was dusty, pillows were super thin and flat from over use. there was a fan in my room but wobbly and dirty with no remote.

Otherwise linen and towels very clean, bathroom mostly clean bit grubby in places. Room was overall quite nice but too many doors in very tight corridors to get through which I guess they cannot help in an old building. Wi-fi was absolutely shocking. So would stay again but not at that room rate.
Business
10/10
Exceptional
12 Jul 2025
Wendy

Overall good.

Excellent check in. Very friendly staff. Extremely dog friendly.
Room was spacious. All the fire doors in the corridors were a bit difficult to manage, but otherwise good.
Food and drink was excellent and bar staff great.
Excellent location being in the middle of the high street and the canal very close by for walking.
Outdoor areas of the hotel were rather scruffy / dirty. Not a particularly nice area to sit close to the car park.
Partner
8/10
Excellent
08 Jul 2025
shirley
The majority of the staff were phenomenal, however the GM was very abrupt and off ish on the first evening, saying that she had had complaints about noise (we were sitting outside) our nephew had joined us that evening before we left for Spain, and also found her rude. As my daughter is a local she was told that there were no complaints at all!

May I suggest that the GM be sent on a customer service course and whilst she is away, the lovely Zoe (currently deputy GM) is promoted in her absence. The staff seemed so much happier when she was in charge!
Leisure Family
10/10
Exceptional
27 Jun 2025
Mark
The staff on Reception were very helpful and welcoming. The staff behind the bar were very attentive and polite. The service and food in the restaurant area for Dinner was excellent. The room was spotlessly clean and parking was no issue. Can I fault my stay at the 3 Swans in Hungerford ? not at all. I would recommend staying there to anyone. My stay was perfect and I will be returning. I stayed recently in Oxford at a Hotel that was more expensive than the 3 Swans and it was appalling in every aspect. The 3 Swans is a great hotel, its very clean, the food is great and the Staff are all on their game. Well done to them
Business_and_leisure Self
10/10
Exceptional
25 Jun 2025
Veronica
Amazing staff & service
10/10
Exceptional
22 Jun 2025
Yvonne
Fantastic location, friendly and helpful staff, excellent food, comfortable rooms. Would definitely recommend.
Leisure Friends
6/10
Pleasant
11 Jun 2025
MATT

Business trip

Location is ideally placed in town and close to railway station. First impressions ok , restaurant food was good, however the rooms are not that great. Also I had no hot water and I heard others saying the same. Response was we got an air lock! Not sorry for the inconvenience
Business
6/10
Pleasant
24 May 2025
Claudia
No AC
Leisure Self
10/10
Exceptional
19 May 2025
Olivia
Perfect
6/10
Pleasant
03 May 2025
Robert
Staff were all very welcoming and very friendly from start to finish.

Room sizes are small. Very overlooked by neighbouring properties. Bathroom windows had clear glass not frosted. Meant I had to be very cautious about showering and changing. Rooms are not air conditioned. It is not possible to lock the main door inside which mean room security only relies on the key operation from the outside. Very unusual by currrent hotel security standards.


Otherwise room was clean and shower and toiletries all good. Refreshment tray well stocked.


Shame the delivery van arrives at 7:30am trundling trollers across the cobbles.
Self
8/10
Excellent
02 May 2025
Verified traveler

Fantastic service

Fantastic service,
Partner
10/10
Exceptional
29 Apr 2025
Anouska
Lovely welcoming property - would recommend the restaurant.
Business Self
10/10
Exceptional
28 Mar 2025
Anton
Friendly and catering staff
8/10
Excellent
11 Mar 2025
Carol
Very good stay, reception excellent , booked a meal in evening, lovely meal and great service
10/10
Exceptional
09 Mar 2025
Mark
Lovely old pub and restaurant, stayed here several times with work and it’s always welcoming and friendly and a comfortable place to stay.
Business Self
8/10
Excellent
14 Feb 2025
Adrian
Excellent position to enjoy Hungerford in a lovely period coaching inn with smart decor complementing the age of the building. Friendly helpful staff on reception.
Leisure Partner
10/10
Exceptional
24 Jan 2025
Beatriz
The room was incredible and so was the design of the hotel. The food is amazingly delicious.
Leisure Self
10/10
Exceptional
20 Jan 2025
tajinder
Very friendly staff
Business Self
8/10
Excellent
10 Jan 2025
John

Good but a few improvements would make very good

Clean with very helpful and friendly staff who went out of their way to provide exceptional service.
Good breakfast but supper could have been better with poor (re-heated?) vegetables and an over-sweet and dry, not very sticky, toffee pudding.
The interior was modern and comfortable but not what I expected and would have preferred from an old coaching inn.
I found the bed a bit hard but my wife was comfortable.
A maintenance man hanging around the busy receptionist for a very long time did no favours for either her or the hotel.
Partner
8/10
Excellent
03 Jan 2025
Sabita

Mrs

Staying was good but when we checking out time 6aclock we was trying to hand over key no body was on the counter after looking everywhere we found the person outside smoking actually we was hurry to go So I m really nt happy with dis service and also if we filled up everything when we booked the room why the lady asked to give the account no again and also when we arived they delayed to give the key so I m really nt happy with dis service anyway thank u very much
Business
8/10
Excellent
23 Dec 2024
Kay
We stay here often when visiting family. Always clean rooms and food good.
Nice bar area and in a lovely little high street.
Thank you for consistently being good
Leisure Partner
10/10
Exceptional
30 Nov 2024
Hilary

Excellent

We have stayed here a few times recently, and it has been excellent evety time. We love it, and so does our little dog.
Friends_and_family Family
8/10
Excellent
27 Nov 2024
Ian
Really nice place to stay, rooms are really nice with everything you could need. No A/C but it is winter and that doesn't worry me. Its an old building so assume it will be cool in the summer.

The breakfast was top notch, a little wait but that's because its all cooked fresh which is fantastic. All the staff are very friendly and helpful.

If I was being critical, the only thing I would say is that behind the reception desk was quite messy and there was a big parcel on the floor in front of the desk. That is me being hugely critical and I probably caught them just after a delivery. I really like the hotel and will definitely be back, highly recommend.

Business Self
10/10
Exceptional
25 Nov 2024
Hilary

Perfect

Hitel was lovely. Staff were brilliant. Nithing was too much trouble. In fact they went above and beyond our expectations.
Friends_and_family Family
2/10
Poor
23 Nov 2024
Simon
Go to the Bear
10/10
Exceptional
23 Nov 2024
Michael

Very pleasant visit.

Comfortable, quiet, good food, easy breakfast without a lot of fuss
Friends_and_family Friends
8/10
Excellent
19 Nov 2024
Rose F Fisher

Highly recommend

Absolutely a perfect hotel for staying in Hungerford UK. The staff is remarkably friendly and helpful. The onsite restaurant was great with a good atmosphere. Only a 3 minute walk from the train station.
Partner
10/10
Exceptional
14 Nov 2024
Veronica
Staff are really attentive and hotel was clean and cosy.
Leisure Self
10/10
Exceptional
01 Nov 2024
Sandra
Friendly and welcoming staff really injoyable stay xxx
Leisure Partner
8/10
Excellent
30 Oct 2024
Carole
Outside area needs updaing
Business_and_leisure Partner
10/10
Exceptional
30 Oct 2024
Peter

Great Location and Lovely Hotel

Great location, Lovely hotel with friendly helpful staff, clean although it is an old building and therefore you shouldn't expect modern facilities, and floors are a little creaky and landings uneven. Food was great and quick service. Parking close by as well as a number of supermarkets. Only fault was bar stock availability as no Port, Tia Maria or Blackcurrant cordial available during weeks stay. We will stay here again.
Business
10/10
Exceptional
13 Oct 2024
Bruce
Character full coaching inn with a modern twist. Comfortable stay, lovely dinner, good value
Leisure Partner
8/10
Excellent
12 Oct 2024
Ray

A nice place to come back to

Attending a 3- day metal detecting rally 6 miles from Hungerford.
Self

Location & surroundings

Three Swans Hotel
117 High Street, . 0 ., Hungerford, United Kingdom

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Three Swans Hotel

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