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The Vineyard

Newbury · United Kingdom

StockcrossView location

9.4/10Excellent261 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.8/108.8
Value8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Vineyard

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at The Vineyard, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms.

Free self parking is available onsite. Make yourself at home in one of the 49 individually decorated guestrooms, featuring refrigerators and flat-screen televisions.

Read more about this hotelShow less

With a stay at The Vineyard in Newbury, you'll be next to a golf course, within a 15-minute drive of Highclere Castle and Deanwood Park Golf Course. This golf hotel is 17.8 mi (28.7 km) from River Thames and 2 mi (3.2 km) from Donnington Castle.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 25 per person
    • Pet fee: GBP 30 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: GBP 30.0 per night
    • Rollaway bed fee: GBP 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Deanwood Park Golf Course 0.2 km / 0.2 mi
Watermill Theatre 2.1 km / 1.3 mi
Kennet & Avon Canal 2.7 km / 1.7 mi
Northcroft Leisure Centre 3 km / 1.8 mi
Donnington Castle 3.2 km / 2 mi
Newbury Town Hall 3.5 km / 2.2 mi
Victoria Park 3.5 km / 2.2 mi
West Berkshire Museum 3.8 km / 2.3 mi
Snelsmore Common Country Park 4.2 km / 2.6 mi
Shaw House 4.3 km / 2.7 mi
Thatcham Nature Discovery Centre 7 km / 4.4 mi
Newbury Racecourse 7.2 km / 4.5 mi
Welford Park 7.8 km / 4.8 mi
Newbury and Crookham Golf Club 7.9 km / 4.9 mi
St. Mary's Church (Thatcham) 8.1 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
Show 18 more facilities & services
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Sauna
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 46 m²SUI.DX
    SUITE DELUXEPhoto unavailable4 photos

    The Vineyard

    SUITE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Bathroom
    • TV
    • Fridge
    • Hairdryer
    • Direct dial telephone
    • Tea and coffee making facilities
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • DVD player
    • Turndown service
    • Wi-fi
    • Centrally regulated air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 33 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable4 photos

    The Vineyard

    DOUBLE LUXURY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Turndown service
    • DVD player
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Bathroom
    • Wi-fi
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Vineyard

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRAND • 1 Bedroom • 60 m²SUI.GD
    SUITE GRANDPhoto unavailable5 photos

    The Vineyard

    SUITE GRAND

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Room amenities

    • Tea and coffee making facilities
    • Fridge
    • Wi-fi
    • Turndown service
    • DVD player
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Safe
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Vineyard

9.4
Excellent
261 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
20 Jan 2026
Katherine
The family dinner on the Sunday evening was lively with good service. However, my room was fine but there was a persistent bumping noise (?from heating,)coming from the roof space which really disturbed my sleep. I did report this in the morning.
Breakfast was over priced, £17 for a poor selection of continental breakfast plus being charged extra for coffee.
Leisure Family
10/10
Exceptional
14 Dec 2025
Mark Simon
Beautiful big room, fabulous restaurant, friendly and attentive staff. We had a really lovely stay.
Leisure Partner
10/10
Exceptional
11 Dec 2025
fiona
Very tasty breakfast.
Lovely quiet room
Spa very relaxing
Partner
10/10
Exceptional
10 Dec 2025
Arlette
Friendly and helpful staff!
8/10
Excellent
29 Nov 2025
Lorraine
The hotel was beautiful , staff were amazing as was the food .
The hotel lacked ambiance and a cosy feel but I understand it is going to be refurbed so perhaps this will be improved.
We would definitely return for Sunday lunch .it was
Partner
10/10
Exceptional
19 Nov 2025
Sarah
Lovely room. Staff were great, well trained, knowledgeable and courteous. Fabulous food. Excellent wines.
Partner
8/10
Excellent
18 Nov 2025
Kirstian
Rooms were superb but spa could do with a bit of a refurb!
10/10
Exceptional
04 Nov 2025
Darren
Excellent hotel, attentive staff, nicely appointed rooms, great food and surroundings.
Just a lovely hotel that I would visit again.
Partner
10/10
Exceptional
02 Nov 2025
A
Staff lovely, glass of wine in arrive, spa was great! Upgraded us to a suite which was so great.
8/10
Excellent
28 Oct 2025
Felicia
Great polite service
Partner
10/10
Exceptional
16 Oct 2025
Karen
Lovely hotel, great room and lovely staff.
Leisure Partner
10/10
Exceptional
10 Oct 2025
Kellie

Relaxing couples break

Stayed in a luxury double room which was large and comfortable. Timed slots for the spa meant it is quiet & relaxing. Evening meals in the restaurant were superb, especially the raspberry soufflé. Staff friendly & knowledgable. Would definitely stay again.
Partner
4/10
Poor
03 Oct 2025
tony
The reason I marked down the staffing and service was due to the speed of sevice.
Breakfast took 40 mins from entering the restaurant to receiving my cooked breakfast.

Not great

Leisure Partner
8/10
Excellent
31 Aug 2025
samantha
Lovely hotel room. Pool restricted times were frustrating, as was charge for extra bed we weren’t informed of (which was removed from bill to be fair).
Leisure Family_with_children
10/10
Exceptional
30 Aug 2025
VYTAUTAS
Had a great stay! The room was very spacious and well appointed, the restaurant was great and we really enjoyed the spa with our 2 year old daughter. Would be happy to come again!
Family
10/10
Exceptional
29 Aug 2025
Verified traveler

For Wine lovers

Great hotel staff. Come if you love wine. Excellent selection. Buffet Breakfast options could be better but overall the food was good.
Friends_and_family Family
8/10
Excellent
25 Aug 2025
Selwyn
Cleanliness, spa and food were excellent. Let down by the pool hours too short, TVs too old
10/10
Exceptional
12 Aug 2025
Darren

Excellent!!!

Had a lovely two night stay here recently, attention to detail, level of service and restaurant are all excellent.
Nice quiet spa with pool and gym.
Thoroughly recommend and a place we will undoubtedly visit again.
Partner
10/10
Exceptional
02 Aug 2025
Taanya
Loved it and loved the service. Made us so comfortable with our baby.
Leisure Family_with_children
10/10
Exceptional
30 Jul 2025
David
Excellent
10/10
Exceptional
14 Jul 2025
Ella

Amazing stay- would thoroughbred recommend

A trully amazing and romantic stay. Very friendly staff and beautiful hotel. Perfect way to celebrate our anniversary
Partner
10/10
Exceptional
13 Jul 2025
William
A lovely country house hotel. Our room was very spacious with an outside patio where we enjoyed a complimentary glass of wine. The bathroom was large with a bath and a shower. We ate in the “Tasting Room” and very much enjoyed the tasting menu. The area outside the hotel has pleasant area with tables and chairs which we enjoyed as it was a warm sunny day. The hotel is quite expensive, but we thought it worth the money. The spa was OK, small and a little tired but we enjoyed our swim in the pool.
Leisure Partner
10/10
Exceptional
12 Jul 2025
dawn
This hotel is excellent in every way. Service, location, food, and the room. Such close proximity to the Cotswolds but so elegant and private. Truly one of my favorite stays in my 3.5 week holiday.
Friends_and_family Friends
6/10
Pleasant
21 Jun 2025
Alan F
Restaurant and surrounding excellent Hotel a bit dated not great value
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Ros
Superbly professional and friendly service. Enjoyed a room upgrade for a special birthday. Flowers and chocolates from the family were in the room when I arrived as well as a beautiful and delicious cake provided at dinner. Spa staff were friendly and added to the relaxation. It was a memorable celebration weekend.
Leisure Family
4/10
Poor
10 May 2025
Anmol
The temperature in the room was very hot and the ac was not blowing cold air only hot. When staff were notified they did nothing to rectify or communicate further in anyway. On checkout they didn’t even ask how my stay was, and when I politely reported the issue I was merely thanked for letting them know. This is far from a 5 star hotel.
Business Self
10/10
Exceptional
01 Apr 2025
george
Lovely hotel only there for one night with work
Business
10/10
Exceptional
31 Mar 2025
Laurence
Staff, food, wine, accommodation all excellent. Very individual customer focused. Well worth the cost. Could do with some renovations which are likely to follow (broken uneven paving) otherwise nicely maintained. A relaxed stay.
Perhaps breakfast quality could improve a shade and bath with shower over a bit basic for this pitch. But overall great.
Leisure Self
6/10
Pleasant
26 Mar 2025
Niten

Beautiful hotel, let down by customer service

Unfortunately I was faced with several communication issues throughout my stay.
Prior to reserving, I called reception to validate my spa entrance time however once booked I was told I could not have that time slot despite the Spa being empty.
The bed was quite uncomfortable due to it being two single beds being pushed together.
Lastly, I don't think the service at breakfast was up to standard, I was not told that I had all breakfast options including the A La Carte menu until AFTER I had eaten which was a shame.
2/10
Poor
04 Mar 2025
David
Not great
10/10
Exceptional
23 Feb 2025
callum
H
Leisure Partner
8/10
Excellent
22 Feb 2025
David
Perfectly pleasant place to stay. I booked with the intention of using the spa. Having drove down from Yorkshire I was told there was only 18 spaces so could not use the spa facilities. I was not guided that any pre booking was required ….perhaps naive of me. So quite disappointed. Would have looked at other venues if I knew I could not use all the facilities.
Business_and_leisure Self
10/10
Exceptional
19 Feb 2025
Patricia
Five star stay.
Leisure Friends
10/10
Exceptional
15 Feb 2025
Deborah
The food was incredible. The pumpkin and goats cheese starter was creamy and 5star taste.
Pheasant was cooked beautifully.

It was worth paying more to have a sofa in our room.

Swimming pool doesnt smell chemically, I think they use something other than chlorine.

Leisure Friends
10/10
Exceptional
19 Dec 2024
Ivor
Always good to be back
8/10
Excellent
01 Dec 2024
Iain
The wine!
10/10
Exceptional
17 Nov 2024
Paul

Vineyard is excellent

Great staff and a lovely hotel
Partner
8/10
Excellent
07 Nov 2024
Verified traveler
Service was great, rooms very outdated, not luxurious in anyway. No grounds to walk dogs, not really pet friendly.
10/10
Exceptional
01 Nov 2024
Mandie
A beautiful hotel full of comfort and a sense of luxury. Staff welcoming, food excellent. Spa is lovely
Friends_and_family Family
8/10
Excellent
17 Oct 2024
Nicholas

Stay

We Had a lovely stay, my error thinking for the price, breakfast would have been included.
Partner
10/10
Exceptional
06 Oct 2024
Stephen
Wonderful overnight stay with excellent food, wine and service
8/10
Excellent
29 Sep 2024
John
Need to provide more quantity of shower products.
Leisure Partner
10/10
Exceptional
23 Sep 2024
Ivor
Always excellent
10/10
Exceptional
09 Sep 2024
Robert
Stayed at this hotel for three nights for our anniversary. Found this hotel by chance on the internet. What a great find. Booked a luxury suite. We had a fabulous room with a separate lounge area. On our anniversary we had a meal in the main restaurant- food and service was great. Would highly recommend
.
Partner
10/10
Exceptional
05 Sep 2024
huda
Great service. Very attentive staff.
Leisure Family
10/10
Exceptional
27 Aug 2024
keith

Excellent

Excellent hotel. Staff were superb, very friendly. Had a luxury suite which was very clean and bigger than I thought. Spa was very good as well, but you will have to book a slot for the pool as you can't just wander in . Dined in both the Outside restaurant and the main hotel restaurant both were extremely good and the food was excellent. Hope to return in the not too distant future.
Partner
8/10
Excellent
26 Aug 2024
ROBIN
Spent 1 night and thoroughly enjoyed the hotel and spa. The spa treatments were excellent. We will return.
10/10
Exceptional
16 Aug 2024
Clare

Good large room (deluxe suite) at fair price

Quick and pleasant checkin. Escorted to suite. Large deluxe suite with nice garden view, as booked. Room slightly dated but classic i guess. Could do with a more modern style refresh in my view, re wallpaper and lots of brown furniture etc.
Partner
10/10
Exceptional
04 Aug 2024
Vanessa
Excellent in all areas. We had a lovely stay.
Leisure Partner
10/10
Exceptional
28 Jul 2024
Barrie

The perfect getaway

Great location and lovely hotel. Very friendly staff super food.
Partner
10/10
Exceptional
28 Jul 2024
Barrie

The perfect getaway

Great location and lovely hotel.

Very friendly staff and super food!
Partner
10/10
Exceptional
14 Jul 2024
Nehal
Wow! What an amazing stay. 5 star experience from the seamless check-in all the way to the smooth check-out.

Staff were exceptionally polite and attentive. Food and wine selection was phenomenal.

A huge thank you to the Duty Manager Megan and Anna at the Spa in particular who made our stay truly memorable. Also thanks to Jasmine and Ruby helping to make arrangements for our stay.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Gary

We'll be back

Wonderful stay. The attitude of the staff was exemplary. The food in the restaurant was outstanding and our room was quiet, comfortable with a touch of luxury.
Friends_and_family Family
10/10
Exceptional
14 Jul 2024
J
Had a fab time. Fantastic vibe and ambience.
A very touching stay.
Friends_and_family Friends
6/10
Pleasant
11 Jul 2024
Joanne
The service and people are 5*, friendly, helpful, knowledgable- can’t fault them at all. The property however is not 5*, it’s quite old fashioned, the luxury spa is, luxury if it was 1990. The loungers in the pool area were uncomfortable, and the facilities were very basic. The bathroom in our room had a shower over the bath and the bath was so tall at the sides I needed assistance to step in and out. I am not very tall, but this was an issue for me. The breakfast was tasty but the arrangement of options for continental and adding a hot dish and hot drinks is slightly odd, but overall, overpriced. The restaurant in the evening was very good, as was the wine selection, and again the service there was outstanding. Mixed review, so excellent elements, some improvements needed for full 5* experience.
Leisure Partner
10/10
Exceptional
06 Jul 2024
Juliette
Great place to stay. Lovely spa and treatments available. Quality food and drinks with extraordinary array of wines
Leisure Friends
8/10
Excellent
19 Jun 2024
Ivor
Well designed. Great artwork everywhere.
Leisure Partner
10/10
Exceptional
03 Jun 2024
Charles
Outstanding teamwork by the staff. Everyone pitched in to satisfy guests.
Leisure Family
10/10
Exceptional
01 Jun 2024
John

Beautiful stay

Stunning hotel. The location, building itself, restaurant and facilities in general were beautiful and well kept. Very friendly staff, helpful and welcoming. Restaurant was superb, the food was delicious, wine selection superb and helpful waitress and sommelier.
Partner
10/10
Exceptional
05 Apr 2024
VICTOR

Beautiful Country Manor Hotel

Comfortable modern facilities
10/10
Exceptional
25 Mar 2024
Rakesh
Nice , friendly staff always wearing smile
Leisure Friends
8/10
Excellent
25 Mar 2024
Zoe

Beautiful setting but room for improvement.

Beautiful hotel in general, although the decor in the rooms is looking slightly dated. The main reason for scoring 4 stars is the poor quality and overpriced breakfast. Our full English was dry, lacked taste and was expensive at £25 each. Also no beans or hashbrowns availiable, not sure what that's all about.

Overall a very comfortable stay and we'll be back.
Partner
10/10
Exceptional
12 Feb 2024
Sarah

Fabulous stay

We had a fabulous time. Unfortunately our bed was made up as a double bed but it was soon rectified and we were upgrated to a suite so we had our twin beds. Everything about the hotel was lovely - it is very traditional with very friendly staff. The spa was fabulous and was empty when we visited. HIghly recommended and we would definitely stay again.
Friends_and_family Friends
10/10
Exceptional
03 Dec 2023
Caspar
The staff made the stay!
10/10
Exceptional
12 Nov 2023
Benjamin

Lovely

Luxurious full stop. Delicious food and incredible wine. Very slightly over friendly staff who in the restaurant are a bit disorganised. The Maitre D needs to take control. Also familiarity is fine but when a customer orders another glass of wine a waiter shouldnt remark” gosh you really are an alcoholic” !! We thought it funny but others wouldnt. But the quality is great and they mean well so we had a terrific dinner and a comfortable stay.
Partner
10/10
Exceptional
01 Nov 2023
Carlos
Excellent stay, v wide choices of wine, friendly, attentive and helpful staff
Leisure Partner
10/10
Exceptional
18 Oct 2023
Matthew

Everyone should mix business with pleasure

Our stay went exactly as planned, from parking, checkin to dinner and breakfast, the service was top notch. The cleanliness of the room, spa facilities and dining areas were excellent.
Business
10/10
Exceptional
07 Sep 2023
Verified traveler

Sublime, perfect

Fantastic spa hotel with top tier service, a warm welcome, high quality services and a level of class that few manage to achieve.

Room quality was high - it felt like home!

Special mention to Joe - one of the best restaurant managers I have come across.
Partner
10/10
Exceptional
25 Aug 2023
Liam
Staff and overall quality of the hotel was lovely would highly recommend
Leisure Partner
10/10
Exceptional
04 Aug 2023
Zara
What an absolutely super experience from start to finish.
Leisure
10/10
Exceptional
24 Jul 2023
kerry
Had an amazing stay here. The place is visually beautiful and the staff are lovely.
Partner
10/10
Exceptional
09 Jul 2023
Zoe

Catch

The hotel was lovely…a little dated. The restaurant Catch was unbelievable. The head waiter Joe was fantastic, so attentive, professional and friendly.
Partner
10/10
Exceptional
04 Jul 2023
Jane

Special hotel

Such a wonderful time at the Vineyard to celebrate my husbands birthday. The food was amazing, room so comfortable and what made it really special was the friendliness of the staff. We were treated so well and made to feel so welcome by everyone.
Partner
8/10
Excellent
05 Jun 2023
Verified traveler

Nice bread but dirty rooms and tired interiors

The hotel was constructing some sort of external kitchen which wasn't that great to look at. Our room was dirty, with what appeared to be new food stains across the cushions of the sofa. Both dressing gowns had red stains on the sleeves. The bath itself was covered in hair. Milk in the fridge was already a day old. Cant sleep with the windows open due to the noise from the motorway. When we raised the issue of our dirty room with the reception staff they didn't seem bothered and just asked us to pay our bill. The pool is tired looking and not what you expect for a 5* hotel. Overall disappointing and will not be returning.
Partner
10/10
Exceptional
20 Mar 2023
Lynda

Fabulous

Fabulous stay. Service excellent which is the reason the hotel stands out. Spa treatments the best I have ever had. Be warned.... VAT is added to everything on checkout. It is a pricey hotel anyway. I would recommend for a total relaxing break.
Partner
10/10
Exceptional
12 Mar 2023
Stephanie

Comfortable and refined hotel.

Fabulous and relaxing stay. Great food and service.
Partner
10/10
Exceptional
19 Feb 2023
Elaine

Lovely hotel superb customer service

Very nice hotel. Excellent service. Nice amenities. Spa treatment was lovely. Food delicious. Room was clesn and very comfortable.
Wished the pool and jucuzzi were hot. Our only complaint!
Partner
6/10
Pleasant
16 Feb 2023
Urba

Customer-facing service could have been better

The staff were all very friendly but when it came to a fault on their part, I don’t think they handled it in the most professional and satisfying way. The Spa facilities were not up to our expectations since the main component, the Jacuzzi, wasn’t working on the day. It was a disappointment for us and all we received were tiny samples which are meant to be free samples anyway- we don’t feel we were compensated well enough, until we had to go out of our way to ask for something at the reception. Even then, we didn’t feel we were spoken to politely by the reception manager.
Friends_and_family Friends
10/10
Exceptional
09 Feb 2023
Michael
Staff are excellent, laid back atmosphere that suits us, no pressure, just relaxation.
Business_and_leisure Partner
10/10
Exceptional
11 Nov 2022
Michael

Excellence in Newbury

The hotel is calm and relaxing, never any issues. If there was the staff would sort it out immediately. The staff are great not over powering n any way and you can have a laugh with them.
Business
10/10
Exceptional
17 Oct 2022
Hansdev

AMAZING

AMAZING HOTEL AND GREAT STAFF
Friends_and_family Friends
10/10
Exceptional
24 Jul 2022
Thomas
Everything was excellent
Leisure Partner
10/10
Exceptional
14 Feb 2022
Wayne

Lovely Hotel With Exceptional Food

Staff were very helpful and polite. Hotel is immaculate with interesting wine history and links to the owners vineyards in California. The food was exceptional with a varied menu and the choice of wine is huge (apparently they have over 30,000x bottles on-site). We stayed in a junior suite with a balcony and lovely views of the neighbouring golf course.
Partner
4/10
Poor
13 Dec 2021
David
The room was good
Facilities extremely lacking
No way is this a 5 star hotel - struggle to be a 3 star hotel
TV had only VERY basic channels including NO BBC i Payer type apps
Swimming pool was very very cold
Drive way had more pot holes than the Somme
Breakfast was really poor - only a very basic continental with no option of a proper English breakfast only very overprice weird cooked options
Booked as a honeymoon treat based on the hotel posing as a 5 star and was shockingly disappointed
It is no Shard /Claridges and not much better than a good Mariott
Business_and_leisure Partner
6/10
Pleasant
07 Dec 2021
H A

Disappointed

The service was very good and friendly. The spa was modern and pleasant design, well regulated for COVID with satisfactory access. The treatments were excellent. However we felt there were lots of smaller items which together did not make our stay a 5 star experience. E.g. there was a hole in my bathrobe, the room was cold, the restaurant was cold, one small packet of biscuits in the room. The food was good but small portions and over-priced. Breakfast included was continental and not particularly imaginative. The restaurant tables were somewhat marked with water marks etc and in need of refurbishment. For us the Vineyard did not live up to the hype on the website and compared less favourably to some 4 star hotels where we have stayed
Partner
10/10
Exceptional
28 Nov 2021
jonathan

Fantastic

One of the best hotels I’ve stayed at in UK, could t fault it
Partner
6/10
Pleasant
23 Nov 2021
SUZANNE
It was in a lovely location but we found the housekeeping generally wasn't good and the room we stayed in 215, had a lot of dirty marks on the carpet, scuffs on the wall. The bathroom was lovely green marble but the toilet seat was scuffed and chipped in. number of places and the glass shower screen was badly marked with hard water and the shower itself poorly angled so water gushed over the side of the bath. Staff weren't very friendly. we dined in the restaurant where we found the service very poor if you weren't drinking wine with dinner. The broccoli was stone cold on delivery and had to be sent back.
Leisure Partner
10/10
Exceptional
19 Sep 2021
Verified traveler
Perfect for short stay
Leisure Partner
10/10
Exceptional
12 Sep 2021
Linda

Great little find

We had a great weekend here celebrating my son-in-law's 40th birthday (belatedly!). Little touches like 2 gin & tonics left in his room with a \"happy birthday\" note, plus a note at the dinner table where a delightful personal touch, and made the weekend even more special. Also, my daughter's allergies were catered to so well, we are quite amazed at the hotel's attention to detail. Will definitely return as we didn't get a chance to use the Spa facilities.
Friends_and_family Family
10/10
Exceptional
06 Sep 2021
Eleanor

Book the spa!

Lovely night away - make sure you book a slot for the pool. We booked first thing and had the place to ourselves!
Partner
10/10
Exceptional
29 Aug 2021
Gemma
We had a lovely stay, my only bad comment was that when I booked I requested a cot and this had to be asked for when we arrived to our rooms but was sorted quickly
Friends_and_family Family
8/10
Excellent
15 Aug 2021
Judith
Enjoyable stay. Quiet comfortable room
Partner
8/10
Excellent
09 Aug 2021
Verified traveler
The hotel is ok but rooms need refurbishment
For £326.00 per night rooms need an uplift
Leisure Partner
8/10
Excellent
07 Aug 2021
Verified traveler
Rooms were gorgeous and staff were great but pool and communal areas very tired.
Leisure Family_with_children
8/10
Excellent
02 Aug 2021
stephanie

Lovely hotel for a chilled luxury break

A lovely hotel with efficient staff, tasteful decor and delicious food. Only negatives were that the starters in the restaurant were over-priced and the grounds/entertainment facilities were limited
Friends_and_family Family
8/10
Excellent
22 Jul 2021
Verified traveler
Very attentive staff although there were dead flies in the pool.
Leisure Partner
6/10
Pleasant
19 Jul 2021
Verified traveler
I thoroughly enjoyed the food.
I didn't like that there was nowhere to sit comfortably outside for a long period of time. SPA was restricted to 2-hour slot which is where the comfortable loungers were.
Leisure Friends
8/10
Excellent
12 Jul 2021
Verified traveler

Disappointed

We enjoyed our stay although we found some of the families a little odd. Spa was reasonably comfortable but the round pool was not that inviting due to its colour of water and difficult to enjoy a swim due to its size. Food was good, staff helpful and attentive. Breakfast in a box in your room was most odd, limited choice on the continental breakfast with cold croissants. Cooked was very expensive. No gardens of any size with most of it covered by a marquee which spoilt the outlook.
Partner
4/10
Poor
11 Jul 2021
Verified traveler
The location was great and we had a peaceful stay and enjoyed the food and wine. What can be improved is the condition of the rooms and attention to detail by the staff. Our room was spacious but the amenities are dated, carpet had marks on them from previous spillage which aren't cleaned, the bathroom looked dark and had poor ventilation. Our room wasn't sound proof at all. The cleaning staff left dirty sheets in the corridor - it just felt disorganised. The Spa also felt dated. Would be great if they can refurbish the hotel throughout to restore its glory. Overall a bit disppointing and below the standard we were expecting given it's a Relais Chateaux resort. Would definitely recommend the restaurant and wine however.
Leisure Partner
10/10
Exceptional
08 Jun 2021
Verified traveler
Nice hotel with excellent dining
Leisure Partner

Location & surroundings

The Vineyard
Stockcross, Newbury, United Kingdom

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The Vineyard

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