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Donnington Valley Hotel & Golf Spa
Newbury · United Kingdom
Old Oxford StreetView location
8.4/10Excellent635 Reviews
Cleanliness8.8/10 8.8
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location8.4/10 8.4
Neighborhood8.6/10 8.6
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Donnington Valley Hotel & Golf Spa
Nestled in the heart of Berkshire's countryside just outside Newbury, this country retreat is an hour from central London and 45 minutes from Heathrow.
Considered a 4-star plus establishment, it aims to exceed expectations with its stunning grounds and parkland golf course, creating an idyllic setting for spa or golf getaways. The elegantly designed, air-conditioned rooms and suites feature Egyptian cotton duvets, marble bathrooms, Wi-Fi, laptop-sized safes, and complimentary bottled water.
Executive rooms and suites also include a mini-fridge stocked with fresh milk. All accommodations offer peaceful views overlooking the golf course and rolling countryside. The award-winning WinePress Restaurant provides an intimate yet informal dining experience, combining fine food and wine in a contemporary setting.
Fresh, local ingredients are paired with selections from a 300-bin cellar, with 30 wines available by the glass. The Donnington Valley Health Club and Spa boasts luxurious facilities, including an 18-meter swimming pool, sauna, steam and aromatherapy rooms, a state-of-the-art gym, and a dance studio.
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Seven treatment rooms cater to every spa-goer's needs, offering relaxation areas and a diverse menu of therapies. Ideal for meetings, conferences, and training seminars, the hotel provides exceptional facilities designed to impress.
Please note that the health club and swimming pool are available from 3 pm on the day of arrival until 11 am on the day of departure. The golf course was redesigned and lengthened in 2000.
Located in Newbury, Donnington Hotel, Spa & Golf is in a rural location, a 2-minute drive from Donnington Castle and 5 minutes from Watermill Theatre. This golf hotel is 3.3 mi (5.4 km) from Newbury Racecourse and 3.8 mi (6.1 km) from Thatcham Nature Discovery Centre.
Make yourself at home in one of the 111 guestrooms featuring minibars and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
ECOsmart
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50.00 per stay
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
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Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Pool access is available by reservation only and must be booked prior to arrival.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
- Pet fee: GBP 30 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Spa fee: GBP 10 per person per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Donnington Castle
1.3 km / 0.8 mi
Snelsmore Common Country Park
1.6 km / 1 mi
Shaw House
2 km / 1.2 mi
North Wessex Downs
2.7 km / 1.7 mi
Northcroft Leisure Centre
2.8 km / 1.8 mi
Watermill Theatre
2.9 km / 1.8 mi
Victoria Park
3 km / 1.8 mi
Kennet & Avon Canal
3.1 km / 2 mi
West Berkshire Museum
3.3 km / 2.1 mi
Newbury Town Hall
3.4 km / 2.1 mi
Deanwood Park Golf Course
3.7 km / 2.3 mi
Newbury Showground
3.8 km / 2.3 mi
Newbury Racecourse
4.6 km / 2.9 mi
Thatcham Nature Discovery Centre
6.1 km / 3.8 mi
Newbury and Crookham Golf Club
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 111
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 49 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Babysitting serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- FireplaceExtra charge
- Hotel safeExtra charge
- Lift access
- Newspaper stand
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Gym
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Sun loungers
- Children playground
- TV lounge
- Sauna
- Steam bath
- Hot tubExtra charge
- Solarium
- MassageExtra charge
- Spa treatments
- Hairdressing salonExtra charge
- Beauty salon
- Spa centreExtra charge
- Breakfast
- Set menu lunch
- Set menu dinner
- Snacks
- Non-smoking establishmentExtra charge
- Aerobics
- Fitness
- Golf
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDonnington Valley Hotel & Golf Spa
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Donnington Valley Hotel & Golf Spa
100
reviews shown
Karen
Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean
Christa
Lovely hotel, we will absolutely be back!
Peter
Excellent facilities including spa, pool and golf course with good dining and excellent buffet breakfast. Very attentive and helpful staff. Easy access to London with fast trains and also to M4. A good choice of central and quiet location to visit central southern England ( Oxford, Winchester, Salisbury,
Katie
Very clean room , lovely facilities and the spa was lovely
Gwen
Great helpful staff
Richard
C
Netty
Everything at the hotel was 5 star.
Will be booking again.
Will be booking again.
James
.
Trevor
Did not use spa
Lewis
Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to see why I would recommend.
Jill
The room was lovely: spacious and clean with a big window. The beds were super comfy and cosy. We drank some delicious local sparkling wine and enjoyed a tasty dinner. Loved the swimming pool and facilities. The staff were charming and very helpful. Couldn't rate it more highly.
Nigel
Room was lovely and clean. Toilet flush often didn't work (room 204)
Tracy
All was excellent
Joseph
Member of the reception staff extremely friendly,efficient and went out of her way to give us help.
Meals excellent.
Meals excellent.
Rachel
Nice hotel. Restaurant is mega expensive
Toby
Very clean and modern hotel, public areas were in excellent deco, our room would have benefited from updating and was a little tied, although clean and comfortable. The Pool and Spa area was very good and food in the evening and breakfast was very tasty, however only scrambled egg on offer, although we did not ask about alternatives. Would have expected a little more breakfast variety for £16 per head.
Overall staff were very friendly, helpful and provided and brilliant service, would definitely stay again.
Overall staff were very friendly, helpful and provided and brilliant service, would definitely stay again.
susan
What a beautiful hotel! Very stylish the bar and dining room felt like an exclusive ski lodge, with a warming fire and soft background music. Staff were lovely throughout. We had a basic classic room and that was absolutely fine nothing more required.
David
It was a special visit and we met family and friends for the Saturday lunch together. The restaurant staff really made us feel welcome and the food was excellent. All the staff were very friendly. A special mention form Charlotte who helped me arrange the event.
Charlie
Good service in the bar and restaurant and was easy to amend our booking.
Was disappointed with the room for the money we paid.
Was disappointed with the room for the money we paid.
Oliver
Very tired rooms I’m need of a refurb. Overpriced food. Additional costs for the Spa not communicated to us upon arrival. Felt the hotel was trying to maximise our spend for very average food, facilities and service. They can’t charge a premium rate for such tired rooms so therefore try to make us spend a lot on overpriced food and hidden spa access costs. Many of the showers were also not working in the spa. We won’t be back
Martin
The only frustration we had was getting assistance from reservations in advance of our stay
Stuart
Rooms are dated, stains on curtains, no fridge in the room, lightbulbs flickering, poor tv choices, carpet had warn holes.
Restaurant was overpriced £20 for a cheeseburger. Menu was minimal and breakfast choices were limited.
Spa was an extra charge of £10 per person. Happened to be in there during aqua aerobics where the speaker was dreadful and unpleasant to be in and the sauna was dirty.
Restaurant was overpriced £20 for a cheeseburger. Menu was minimal and breakfast choices were limited.
Spa was an extra charge of £10 per person. Happened to be in there during aqua aerobics where the speaker was dreadful and unpleasant to be in and the sauna was dirty.
Howard
Object to charge to use the pool
Nice hotel with friendly, helpful staff.
The breakfast and food in the restaurant was good and the facilities are very nice.
I don’t agree with the extra charge to use the swimming pool though and feel this should be included in the room rate.
The breakfast and food in the restaurant was good and the facilities are very nice.
I don’t agree with the extra charge to use the swimming pool though and feel this should be included in the room rate.
David and Geraldine
All the staff were excellent
Daniel
Everything great, especially the restaurant food. Only issue was the breakfast coffee machines. As someone who likes coffee especially a cappuccino in the morning, the machines didn’t appear to be ‘bean to cup’ and the milk was not fresh. Sort out the coffee and my stay would have been excellent.
Samantha
We went for a wedding and reception and the food and staff were lovely. Very attentive
Alastair
Very nice hotel, friendly staff. Close to Vodafone HQ where I was working and Newbury town centre for restaurants. Room was spacious and comfortable, great bed.
Greg
Fantastic as always!
Alexa
Comfortable bed
Super comfortable bed and great restaurant, with a fantastic wine list. £10 cost to access the spa wasn't obvious when booking
David
Great value, great amenities, great staff.
Very warm welcome from reception, room spacious and clean. Restaurant really focused on delivering good service. Dont be shy to let more personality come through via chat and smiles while in the restaurant, food fab quality. Breakfast good, eggs cooked well and quickly. Will most definitely return as value for money is great.
Lesley
Thanks
The hotel was absolutely perfect, for our needs. Thank you to all the staff for their help fullness . Looking forward to returning soon
A J
Needs a refurb on the rooms by updating
No uk plug socket by bed (round pin)!!
No usb ports for charging
Need dredging and brightening up.
Walk in shower preferred
A/c did not work at all, pumped warm air out at the lowest 16 degrees obviously faulty.
Bed too soft, take a leaf out of premier inn beds by far more superior
No uk plug socket by bed (round pin)!!
No usb ports for charging
Need dredging and brightening up.
Walk in shower preferred
A/c did not work at all, pumped warm air out at the lowest 16 degrees obviously faulty.
Bed too soft, take a leaf out of premier inn beds by far more superior
Adrian
Highly recommend
Staff are very polite and helpful, and the restaurant and outside bar area do nice food and great cocktails.
EV charging spaces is also a bonus.
EV charging spaces is also a bonus.
Mavis
Pleasant hotel, not on main road, has maintained its standards
Claire
Room was clean, air conned and spacious. Staff were super helpful
Brian
Ok but needs a refurbished a bit worn and no atmosphere
Anay
We had a suite and the size was excellent but the windows in both rooms were too small to let enough natural light in.
Reception were great, the spa was excellent with plenty of beds round the pool. Breakfast was good apart from the fruit.
Reception were great, the spa was excellent with plenty of beds round the pool. Breakfast was good apart from the fruit.
Robert
Room was in very good condition.
The restaurant food was excellent.
The restaurant food was excellent.
Keith
Hidden charges for using spa
Amazing hotel and spa but disappointed on checking out when i was charged £20 for using the spa. Apparently 3rd party sites charge £20. So i spent £130 on the room, £200 in the spa, £20 for early check-in and then an extra £20 because Hotels.com aant their cut. Pretty poor really
Tracey
The hotel was first opened in the early 1990s and it is now a bit tired. On this basis, we felt it was a bit over priced for what you get. Having said that it was clean and the onsite bar and restaurant was very convenient. Dinner was good, but the buffet breakfast was a disappointment.
Luke
Not as we had hoped unfortunately.
We drove 3.5 hours to come and visit Highclere Castle for my partner’s birthday treat. I read the reviews and thought it would be great place stay.
Starting on arrival we were informed that to swim would be an extra £20 for us both, not something we have experienced before with hotels with pools, so didn't think to check terms and conditions before booking, and for £210 per night excluding breakfast, a reasonable person would have expected this would be included, out of annoyance we didn't use the swimming pool, but still had it added to the bill, although it was removed when asked.
The main frustration however was the fire alarm going off at 0615 from a smoke alarm set off from steam in another room, which left us tired for the day at Highclere, so not a restful time away unfortunately.
On the plus, the staff were all friendly and professional, and breakfast was good.
We drove 3.5 hours to come and visit Highclere Castle for my partner’s birthday treat. I read the reviews and thought it would be great place stay.
Starting on arrival we were informed that to swim would be an extra £20 for us both, not something we have experienced before with hotels with pools, so didn't think to check terms and conditions before booking, and for £210 per night excluding breakfast, a reasonable person would have expected this would be included, out of annoyance we didn't use the swimming pool, but still had it added to the bill, although it was removed when asked.
The main frustration however was the fire alarm going off at 0615 from a smoke alarm set off from steam in another room, which left us tired for the day at Highclere, so not a restful time away unfortunately.
On the plus, the staff were all friendly and professional, and breakfast was good.
Phil
Staff very friendly and welcoming, room well equipped, clean and quiet.
Food from the restaurant was excellent as was the service.
Highly recommended
Food from the restaurant was excellent as was the service.
Highly recommended
Kirsty
Considering the price paid it really lacked on basics.
Check in was good and staff friendly however that all fell down when I entered the room. The tv turned on however no picture just sound. The light switches did not work by the bed. The floor needed a bit more cleaning due to having yellow carpets clearly for a long time. The bathroom was big and clean however the shower over bath was hanging off. Towels were fluffy.
Mattress quality super soft and not in a good way you just sunk into it and I’m not a heavy set person.
I must say minus the room the food quality was exceptional. I went for the salmon and it was glorious. The wine choice again very good. I also could not fault the breakfast. Great quality.
I would stay again hopefully in a better quality room with things that work. If that does not work then I will come back for the food.
Check in was good and staff friendly however that all fell down when I entered the room. The tv turned on however no picture just sound. The light switches did not work by the bed. The floor needed a bit more cleaning due to having yellow carpets clearly for a long time. The bathroom was big and clean however the shower over bath was hanging off. Towels were fluffy.
Mattress quality super soft and not in a good way you just sunk into it and I’m not a heavy set person.
I must say minus the room the food quality was exceptional. I went for the salmon and it was glorious. The wine choice again very good. I also could not fault the breakfast. Great quality.
I would stay again hopefully in a better quality room with things that work. If that does not work then I will come back for the food.
David
just right
very comfortable and good service. the hotel was required for visiting family.
Byron
Great
John
On arrival the reception staff were very welcoming, I believe the lady who dealt with us was called Katie. The staff in the restaurant in the evening again were lovely, very welcoming and nothing was too much trouble.
David
It was clean and well appointed. However, it had a corporate feel with dated furnishings and resources. No USB points that I could see. The toilet flush didn’t work properly.
Murray
.
Ralph
Friendly. Efficient. Great services.
i
Good hotel with good facilities
Good hotel. Nice facilities. Food in restaurant lets it down though. Very expensive and tiny portions. Top quality cost for average food.
Delroy
10/10
We had an amazing time staying here every thing.
Ceri
The hotel is nice…we found the spa, swimming pool area nice…. The rooms are dated. Pleasant enough but dated. Some of the staff were not the most professional and a bit curt. Overall a nice enough hotel if not a bit dated.
John
The hotel is very attractive and in a good setting convenient for the motorway network. The rooms are nice . The staff could have been a bit more friendly we found them quite formal. We received conflicting information about the cost and availability of some services. For example, some of us were told that there was no facility to store luggage, others had their luggage stored without a problem.
John
I Spent a night here on business. It provided a quiet and friendly environment, with a good restaurant, making it an ideal place to stay after a long hard day's work.
Olivia
The room was spacious, however dirty and upon entry I found it smelled really bad, I learned the reason for this when I went in the bathroom. Additionally after the wedding I was attending I couldn’t renter my room, at first the key was replace and after this happened twice, the receptionist told me she would see what the problem was and return. I waited in the bar area until she said it was the battery for the electronic lock. I waited until it was fixed which was roughly between 1-2am. She offered to give me a free drink at the bar, but I wanted to go to bed so declined. The breakfast wasn’t great but note I am vegetarian.
Trevor
Very good
Kerri
Great Hotel & Spa
Friendly staff allowed us to check in earlier than 3pm as room was ready which was convenient. Comfortable room. Staff very friendly. Food was very tasty and good portion sizes. Spa facilities very good.
Philip
Nice location convenient for Watermill Theatre. Friendly staff. Wifi in our room dreadful but fine in the public area. Good spa and pool
Ryan
Basic stay
Late to check us in, room very dated, loud staff, pool was cold, food way over priced
Anna
A very good nights sleep - very friendly staff
Jason
Great Stay
Great location, really comfortable room with everything you need, great breakfast, but most of all really nice staff / service which makes all the difference. Dog friendly as well!
Susan
Nice Stay meeting friends
Clean room and well kept hotel. The pillows were a big large and hard for me so not as good sleep as I would have liked but the bed was comfortable. Staff were all lovely.
Stephen
Very good stay
Patricia
Could only order the 2 for one cocktails in a certain bar but you could then take them in the other bar after!? Made no sense. Decor is very dated. Food was very good from restaurant. Jacuzzi was out of action again. Was an ok stay but would not return
David
Enjoyable stay but mattress had seen better days
Lovely location. Super lovely staff. Great buffet breakfast. Rooms are beige but nice. Bathrooms in good condition. Lots of space. Quiet AC. Lots of storage.
Big downside was the bed. Lumpy and uncomfortable. A shame because everything else was more than adequate.
Big downside was the bed. Lumpy and uncomfortable. A shame because everything else was more than adequate.
Iain
Great facilities, very nice!
David
A Joy
One of the best hotels stayed in. Friendly staff, good amenities. very comfortable.
Sue
Hotel is in a good position, easy access to major roads, yet set in lovely countryside. Rooms were spacious and clean, comfortable beds. However, the cost of our room did not match quality of service provided and our stay was mared by patronising, brusque and dismissive communication by some members of the team.
Janet
Average
Ken
Great choice for an overnight stay, and only a short srtoll to the venue (The Post Barn). The staff were very helpful. Agreat couple of days
David
Everything was good especially to relax considering we were there for a family funeral in the Newbury area.
The staff were all friendly and the whole stay was a pleasure to be there.
The staff were all friendly and the whole stay was a pleasure to be there.
Hazel
Excellent choice
Welcoming reception. Excellent food, long weekend to celebrate our Wedding Anniversary. This hotel was an excellent choice
John
EXCELLENT BAR AND SERVICE WAS GOOD. bREAKFAST VERY NICE
Verified traveler
Business stay
Comfortable bed. Great shower. Awful internet connection.
Gillian
We were made to feel extremely welcome.
Barbara
Terrible food
Room and staff were good but the restaurant has changed the menu to what looks like a pub menu. What they have, isn't cooked particularly well either.
Scampi on the first night was overcooked and rock hard on the coating. Second night, the sausages were swimming in a disgusting concentrated sauce that was supposed to be onion gravy. Far too much of it.
There was also a group of about 10 men on a table that were so loud, no one else in the restaurant could hold a conversation. Staff only asked them to be quiet, when people complained. Not the sort of dining experience I would expect from a supposedly 4 star hotel.
The breakfast was also poor. Very tired looking selection with poor choices. Het with the times and cook to order and get rid of the chaffing dishes!!
Glad I hadn't brought any business associates here to eat on my recommendation, I would have been embarrassed!!!
Scampi on the first night was overcooked and rock hard on the coating. Second night, the sausages were swimming in a disgusting concentrated sauce that was supposed to be onion gravy. Far too much of it.
There was also a group of about 10 men on a table that were so loud, no one else in the restaurant could hold a conversation. Staff only asked them to be quiet, when people complained. Not the sort of dining experience I would expect from a supposedly 4 star hotel.
The breakfast was also poor. Very tired looking selection with poor choices. Het with the times and cook to order and get rid of the chaffing dishes!!
Glad I hadn't brought any business associates here to eat on my recommendation, I would have been embarrassed!!!
Sharon
A wonderful hotel with a superb spa and beauty salon . The bar and restaurant are are both very spacious and the food is good ! The breakfast is excellent !
Edward
Shower didn’t work in a room that was £191 a night including breakfast. Staff didn’t appear to care when it was reported. WiFi was non existent in the room, with staff reporting “that’s just the way it is”.
The food was excellent though
The food was excellent though
James
Like the spa facilities
John
Good modern hotel, clean and quiet, very good service and comfortable bedroom.
Thomas
Buyer Beware
Really liked the place but it let itself down in the details. My daughter had milk split over her at breakfast by a staff member, waiter apologised and then disappeared. No one came to clear up the milk nor sort out my daughter's milk covered clothes. I went to explain at the front desk and asked for help as we were travelling for a few days \"there's a DIY laundry in town....\" Really! We had 5 treatments and they billed us for 10, luckily my son had smelt a rat and picked them up on it when we checked out, nearly £300 over charge removed... None of this leave a good taste which is a shame as the facilities are good, clean and the pool staff are very helpful. Would be nervous to go back as I just want to relax and trust the people who are looking after us.
Nikky
Lovely stay.
My husband and I have just come back from a long weekend here. We used to visit every year before Covid so this was our first time back again. It didn’t disappoint. The staff are so friendly and helpful. We loved using the gym and spa facilities.
The only reason I rated it 4* was that the hotel looked a little tired. Other than that we will be back. Thank you.
The only reason I rated it 4* was that the hotel looked a little tired. Other than that we will be back. Thank you.
Verified traveler
A quiet and pleasant stay
Check-in was easy and polite, but we had to call down to ask for a second robe (only one in the room) and were told there weren't any more as they had two weddings in.
The Executive Double room was very spacious with a pleasant view, but it was a little tired and could do with a refresh.
Despite how busy the hotel was, our stay was quiet and pleasant.
The Executive Double room was very spacious with a pleasant view, but it was a little tired and could do with a refresh.
Despite how busy the hotel was, our stay was quiet and pleasant.
Peter
Great hotel although looking a bit tired now!
I have stayed at this hotel many times as it has an excellent Spa/Pool facility and is one of the best hotels in the area. But hotel is looking very tired now. Rooms seem dated and dark, mattresses was gone, and general cleanliness around the hotel could do with improvement. The changing rooms and showers in spa area could do with a good regular clean and scrub during the days. I felt that the £25 per hour late check out was a bit extortionate especially as other lesser hotels can give you and an hour or two complimentary subject to availability.
Carol
Beautiful suite with everything you could have wished for! Helped to make our Ruby anniversary very special
Debbie
Excellent service. Comfortable rooms. Clean. Good attention to detail.
Janet
Loved the pool and jacuzzi area. This was the main reason for staying. Also the area by the pol where you could buy food including breakfast. Coffee was delicious.
Had a great room overlooking golf course
Had a great room overlooking golf course
Ben
Lovely hotel
Lovely time
Lovely time
Devia
Dust all over towel rails. Poor toilet flush system. Dirty remote control. Dead insects on the floor. Poor cleaniless in general. Rest of property such as bar area, breakfast and spa were clean. Agreed to do the eco room cleaning however did not get extra toiletries or towels and did not get the free bottle of wine at the end either. Poor service.
Winny
Nice little break
The room was spacious and comfortable with patio doors straight to gardens made it easier for our dog to go out.
The facility in the hotel was excellent, foods in the restaurant was great except the breakfast, not so good..sorry 😞
Spa & steam room was good but soooo busy as open for public members too.
The facility in the hotel was excellent, foods in the restaurant was great except the breakfast, not so good..sorry 😞
Spa & steam room was good but soooo busy as open for public members too.
Stephen
Good hotel. Expensive drinks
This is a very nice hotel. The rooms are I do need to say, a little tired, and the drinks are an extortionate price. I attended a lovely wedding and the hotel staff were very attentice
Khalif
Staff can be rude and very judgemental. Felt somewhat discriminated against because i am a young man of colour. Found my self offended way too many times. The actual hotel and Facilities were brilliant. Some of the staff can be very rude and intrusive. Amazing Spar and gym staff, also compliments to the Chef!
struan
Fabulous place, and a fun walk to the castle through the forest.
Candice
An enjoyable weekend celebrating our anniversary. Staff were very accommodating.
Alan
We found our suite very comfortable, staff very helpful and a welcoming and pleasant ambience generally.
John
Lovely setting, went for a fab wedding in Post Barn nearby - but it was the staff that made the difference - they honestly couldn't have been any more helpful, even offering to lay on a big golf buggy to get us to the wedding venue on an unexpectedly cold evening - which kicked the night off in hilarious fashion.
Julie
We had high expectations and that's probably where we went wrong. The staff on reception who greeted us were very miserable even though we'd driven for miles to get there. The man who checked us out though was pleasant.
On the plus side the bed was extremely comfortable and the main living area was clean.
Downside: The bath had hairs stuck in the plug, and the toilet footstool really needed a scrub. We weren't able to watch TV as there was no signal. We also couldn't use the internet in the room as the connection was so bad.
We had booked in for dinner at 6.15pm but when we arrived they had no booking for us. Luckily the lady who looked after us was just lovely and if it wasn't for her I would have cried. My chicken dinner was dry and the carrots looked like they were bulk purchased frozen.
We then decided to retire to the bar for a cocktail. We were told that there were no cocktails that evening due to no \"shaker\"! We ordered regular drinks. Half an hour later we saw the bar making cocktails! I asked the bar person ..are you making cocktails now, he said not for you.. I said who are those cocktails for and he replied for our VIP guests! I said would you not agree that every guest is VIP he then got embarrassed but still never made us a cocktail! What an insult! Shall never go back.
On the plus side the bed was extremely comfortable and the main living area was clean.
Downside: The bath had hairs stuck in the plug, and the toilet footstool really needed a scrub. We weren't able to watch TV as there was no signal. We also couldn't use the internet in the room as the connection was so bad.
We had booked in for dinner at 6.15pm but when we arrived they had no booking for us. Luckily the lady who looked after us was just lovely and if it wasn't for her I would have cried. My chicken dinner was dry and the carrots looked like they were bulk purchased frozen.
We then decided to retire to the bar for a cocktail. We were told that there were no cocktails that evening due to no \"shaker\"! We ordered regular drinks. Half an hour later we saw the bar making cocktails! I asked the bar person ..are you making cocktails now, he said not for you.. I said who are those cocktails for and he replied for our VIP guests! I said would you not agree that every guest is VIP he then got embarrassed but still never made us a cocktail! What an insult! Shall never go back.
Bhupinder
Awesome hotel and spa
Great hotel and awesome staff. Free upgrade and early check in when another hotel I booked nearby was awful. Spa was super and made it a great weekend!
Jill
This was an amazing place to stay loved the wine bar and the rooms are clean with comfy beds and the breakfast was fabulous !We wished we could stay longer!
Catherine
Old school comfort and service with good facilities, including the spa/pool
Location & surroundings
Donnington Valley Hotel & Golf Spa
Old Oxford Street, Newbury, United Kingdom
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Donnington Valley Hotel & Golf Spa
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