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Chateau Elan at The Vintage Hunter Valley

Hunter Valley - NSW · Australia

Vintage Drive RothburyView location

8.8/10Excellent1,002 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chateau Elan at The Vintage Hunter Valley

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Practice your swing on the golf course and enjoy other recreational amenities, including a health club and an outdoor pool. This resort also features complimentary Wi-Fi, concierge services, and a hair salon.

Dine at the Legends Grill, a restaurant overlooking the golf course with alfresco seating, or enjoy room service during limited hours. Unwind with your favorite drink at the bar/lounge. For business needs, there's a business center, limo/town car service, and dry cleaning/laundry services. Planning an event?

The resort offers 904 square feet (84 square meters) of space, including conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge, and free self-parking is available onsite.

Make yourself at home in one of the 80 individually furnished guestrooms, each featuring a minibar and an espresso maker. Your pillowtop bed comes with premium bedding, and rooms have private patios. LCD televisions with digital programming provide entertainment, and complimentary Wi-Fi keeps you connected.

Read more about this hotelShow less

Bathrooms include designer toiletries and hair dryers. The resort is located a short distance from The Vintage Golf Club (0. 1 mi), Bimbadgen Estate (1. 6 mi), and Hunter Valley Gardens (3. 4 mi).

With a stay at Chateau Elan At The Vintage in Pokolbin, you'll be in the historical district, within a 10-minute drive of Hunter Valley Gardens and The Vintage Golf Club. This golf resort is 0.8 mi (1.3 km) from Bimbadgen Estate and 1.9 mi (3.1 km) from Horner Wines.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private patios. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Pokolbin? This resort has 904 square feet (84 square meters) of space consisting of conference space and a meeting room.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: AUD 20.0 per night
    • Rollaway bed fee: AUD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Vintage Golf Club 0.7 km / 0.4 mi
Bimbadgen Estate 1.3 km / 0.8 mi
Horner Wines 3.1 km / 1.9 mi
Moorebank Vineyard 3.4 km / 2.1 mi
First Creek Winery 3.7 km / 2.3 mi
Bimbadgen Palmers Lane 3.9 km / 2.4 mi
Lucy's Run Wines 4 km / 2.5 mi
Roche Estate 4.7 km / 2.9 mi
Hunter Valley Gardens 4.9 km / 3 mi
Vinden Wines 4.9 km / 3 mi
Tempus Two Winery 4.9 km / 3.1 mi
Brokenwood Wines 5.2 km / 3.2 mi
Scarborough Wine Co 5.2 km / 3.2 mi
Hope Estate 5.8 km / 3.6 mi
Tamburlaine Organic Wines 5.9 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • Number of floors (main building): 2
  • Annexe (s): 80
  • Number of floors (annexe): 2
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Wheelchair-accessible
Show 54 more facilities & services
  • Car park
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Children playground
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Golf
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE RESORT VIEWSUITE • RESORT VIEWSUI.RE

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE RESORT VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RESORT VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GOLF VIEWVILLA • GOLF VIEW • 1 Bedroom • 5 m²VIL.VG
    VILLA GOLF VIEWPhoto unavailable10 photos

    Chateau Elan at The Vintage Hunter Valley

    VILLA GOLF VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    GOLF VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VG

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Bathrobes
    • Desk
    • Toiletries
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GOLF VIEWTWIN • GOLF VIEWTWN.VG

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    TWIN GOLF VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GOLF VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GOLF VIEWVILLA • GOLF VIEW • 1 Bedroom • 5 m²VIL.VG-1
    VILLA GOLF VIEWPhoto unavailable10 photos

    Chateau Elan at The Vintage Hunter Valley

    VILLA GOLF VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    GOLF VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VG-1

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOMVIL.B1

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARD • 1 Bedroom • 5 m²VIL.ST
    VILLA STANDARDPhoto unavailable13 photos

    Chateau Elan at The Vintage Hunter Valley

    VILLA STANDARD

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING BED ONE BEDROOMVILLA • KING BED ONE BEDROOMVIL.B1-KG

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOM WITH VIEWSVILLA • ONE BEDROOM WITH VIEWSVIL.B1-WV

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable14 photos

    Chateau Elan at The Vintage Hunter Valley

    SUITE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GOLF VIEWSUITE • GOLF VIEWSUI.VG-1

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    SUITE GOLF VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GOLF VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMS WITH VIEWSVILLA • TWO BEDROOMS WITH VIEWSVIL.B2-WV

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-2

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH VIEWSVILLA • WITH VIEWSVIL.WV

    Photos are not available for this room type.

    Chateau Elan at The Vintage Hunter Valley

    VILLA WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chateau Elan at The Vintage Hunter Valley

8.8
Excellent
1,002 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Lauren
Always happy staying here, clean rooms, great amenities and amazing service by staff.
10/10
Exceptional
27 Jun 2026
Graham
Our one bedroom villa was very well appointed, clean and comfortable. Would highly recommend this property.
Partner
10/10
Exceptional
18 Jun 2026
Jared
Beautiful scenic property with well sized rooms and great amenities
10/10
Exceptional
16 Jun 2026
Supattra
Everything is perfect
Friends
10/10
Exceptional
13 Jun 2026
Paulette
The friendly and helpful staff made the hotel stay so enjoyable.
Friends_and_family Friends
10/10
Exceptional
03 Jun 2026
Jason
Beautiful location, lovely walks and fantastic facilities. Food was delicious and service was great. Would stay for longer next time
Partner
10/10
Exceptional
01 Jun 2026
Annmaree
So very relaxing. Staff were helpful and kind
Partner
10/10
Exceptional
03 May 2026
Karen
Great size room
Great amenities with bar and restaurant easy to walk to
Great views over golf course
The staff were amazing, all very friendly
Love this place
We will be back
Partner
10/10
Exceptional
17 Apr 2026
Andrew
Well presented property, great location and helpful staff.
Partner
10/10
Exceptional
08 Apr 2026
Chris
Staff are amazing. Beautiful property.
Partner
2/10
Poor
08 Apr 2026
Mary-Jo
Bed was uncomfortable and tv not worki g
8/10
Excellent
08 Apr 2026
Nick
A lovely spot for a weekend away. Very spacious clean, tidy and well appointed rooms with a great outlook over the golf course. Our only complaint was the bed - quite uncomfortable with what looked like an old saggy mattress. We thought the same thing when we last stayed here in 2023 so a shame they haven’t been replaced as yet.
Partner
2/10
Poor
05 Apr 2026
Rajesh
Stayed here with my family and overall the property itself is decent, but the experience after checkout was very disappointing.

We were charged $500 for carpet cleaning due to a small food stain (blueberries). While I acknowledge the stain occurred, the charge was completely disproportionate. A full carpet steam clean was done by an external contractor at a cost of $500, with no attempt to consider a more reasonable solution like spot cleaning.

I raised this professionally and requested a fair review, but the hotel refused to reconsider and closed the matter without any flexibility.

Also, during the stay, the room was not properly cleaned on one occasion and we had to raise it. It was improved the next day, but it should not have happened in the first place.

Overall, the property is fine, but the way issues are handled — especially charging excessive cleaning fees — is disappointing.

Would recommend future guests to be cautious.
Family_with_children
10/10
Exceptional
31 Mar 2026
Victoria
No negative comment everything was good
Partner
10/10
Exceptional
25 Mar 2026
Joel
Rooms were great, spa was great, staff were great
Partner
10/10
Exceptional
22 Mar 2026
Anthony
Lovely location. Lovely room with great views of the kangaroos on the lawns in the early evening!
Partner
10/10
Exceptional
20 Mar 2026
Sarah
Generally lovely option. Good location for the local wineries, convenient dining options on-site at the Vintage. Would happily return
Partner
10/10
Exceptional
11 Mar 2026
John
We were pleased to be upgraded to a one bedroom suite and we each also received a complementary welcome drink. The staff at Chateau Elan were wonderful as were the restaurant and golf staff at The Vintage. The unit was spacious, clean, well equipped and very comfortable. We would rate this establishment and especially its staff as 5 stars plus! Needless to say, we would highly recommend as stay at Chateau Elan as well as the restaurant and golf at The Vintages.
Partner
8/10
Excellent
28 Feb 2026
Jan
Very clean and comfortable room
Partner
10/10
Exceptional
26 Feb 2026
Terry
The room was neat, clean and the staff were extremely helpful in every aspect
Partner
10/10
Exceptional
25 Feb 2026
Garry
1bedroom unit was large, clean and well equipped. Very nice unit with nice view of the golf course and kangaroos! Very happy…
Partner
8/10
Excellent
22 Feb 2026
Andrew
Large room with good amenities & lovely view of the golf course.
Partner
10/10
Exceptional
16 Feb 2026
Jonathan
Clean, tidy and quiet
Business
10/10
Exceptional
15 Feb 2026
Phoebe
Lovely scenery, friendly staff and restaurant easily accessible. Kangaroos were a bonus too!
Leisure Partner
10/10
Exceptional
10 Feb 2026
Tom
Clean room, staff were friendly upon check in
10/10
Exceptional
30 Jan 2026
David
Great location, great price.
Partner
10/10
Exceptional
29 Jan 2026
Vipin
One word AWESOME 10/10.
Staff 10/10
Food 10/10
Cleaning 10/10.
Leisure Family_with_children
10/10
Exceptional
25 Jan 2026
Margot
It’s always a great get away at Chateau Elan. Love everything about it. Check in was very good, the rooms were very comfortable, clean and well equipped. The view was wonderful and the kangaroos randomly hopping past our door an added bonus. Loved it!
Leisure Friends
6/10
Pleasant
17 Jan 2026
Joanne
No bath towels upon arrival to our Villa - had to make three calls to Reception for towels to be delivered. No USB ports to charge devices. Car spots should be numbered according to the Villa.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Cassandra
Staff was fantastic
6/10
Pleasant
11 Jan 2026
Jagruti
Hotel was good, staff was excellent (Holly and the other 2 gentleman at the reception), however the cleanliness is not something I appreciated. Room was full of dust and you can tell it has not been cleaned in days, otherwise it wouldn’t be collecting dust. Also, the bathroom area had a very unpleasant smell. House keeping team must be spoken too
10/10
Exceptional
02 Jan 2026
Rinaldo Ronnebro
The room was specious and with a private terrace facing the grounds. Clean, silent and well furnished. Only light by the mirror was not for makeup. Small towels for a luxurious hotel. Pool area had no “adult only time”. Too many noisy children and ignorant parents. Staff were friendly and supportive.
Partner
10/10
Exceptional
02 Jan 2026
Rose
Golf was good
10/10
Exceptional
01 Jan 2026
Nicola
Great!
Friends
6/10
Pleasant
31 Dec 2025
Jenny
Property itself is lovely. Legends restaurant overpriced with poor service.
10/10
Exceptional
18 Dec 2025
Adele
The apartment was clean, spacious and comfortable with a lovely view of the golf course. We enjoyed our stay.
We didn't have the opportunity to eat at Legends Restaurant - one night they were too busy, the next day I rang to reserve a table - I was put on hold but I gave up waiting - then the next night the restaurant was closed.
Leisure Partner
8/10
Excellent
15 Dec 2025
Helen
Nice and quiet, clean and loved the Roos
Leisure Family
10/10
Exceptional
12 Dec 2025
Sharon
Yes
6/10
Pleasant
11 Dec 2025
Lee
The room was good. The bed was very comfortable. The only problem was a very bad smell coming from the bathroom.
10/10
Exceptional
09 Dec 2025
Debra
Staff were very welcoming, room was spotless, amenity great.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Ron
Great room overlooking the golf course, spa room , which was large and well appointed , walking distance to a range of dining options and bars , staff friendly and accommodating , just a very enjoyable stay, Gavin was great on arrival in reception and deserves special mention.
Leisure
10/10
Exceptional
03 Dec 2025
Denis
Lovely accommodation.
Business_and_leisure Partner
10/10
Exceptional
29 Nov 2025
Warren
Room was lovely and staff very friendly
10/10
Exceptional
22 Nov 2025
Jayne
Rooms are well equipped and spacious, very relaxing after a day on the course or out touring wineries. Staff were happy and friendly.

Beautiful well kept grounds with kangaroos and other wildlife wondering through.

Great golf course to play on.
Partner
10/10
Exceptional
18 Nov 2025
Roger
A nice kitchen with cooker and fridge
Leisure Partner
8/10
Excellent
16 Nov 2025
Benjamin
Clean and beautiful location, Kangaroos out the front. We did spray our room with deodorant but that's more than likely the people who were in it before us who were a little stinky. Really everything about this place was super nice though.
Leisure Partner
10/10
Exceptional
16 Nov 2025
CARL
Staff and room were wonderful
6/10
Pleasant
15 Nov 2025
Jessica
The room was clean but given there is a spa as a feature would have expected some bath toiletries to use the spa bath. We were also right next to reception so was not very quiet when sitting outside to enjoy. The pillows were also not comfortable and quite hard.
Leisure Partner
10/10
Exceptional
12 Nov 2025
John
It was great for golf
Leisure Friends
10/10
Exceptional
10 Nov 2025
lisa
Clean specious, well equipeed
Partner
10/10
Exceptional
31 Oct 2025
Abella
The room was clean and the staffs are friendly.
10/10
Exceptional
17 Oct 2025
Nan
Great location and spacious rooms
Leisure Family_with_children
8/10
Excellent
16 Oct 2025
Danny
AC was working good
Leisure Partner
10/10
Exceptional
07 Oct 2025
Lorrie
Chateau Elan is an excellent place to stay. Grounds are immaculate, staff cannot do enough for you and the spa is wonderful.
We stayed in the spa suites, they are nice but can be a bit noisy. We previously stayed in the villa studio and prefer that room. The restaurants are very good and restaurant staff are so kind.
We had spa treatments and they were excellent. Staff at the spa will ensure you are happy and comfortable.
We will definitely return to the chateau!
Leisure Family
10/10
Exceptional
07 Oct 2025
Thomas
We recently spent three days in a spa suite on the first floor, and the experience was truly memorable. The view from the room was absolutely beautiful. I could see peaceful landscapes and even had the chance to spot wildlife like wallabies and kangaroos, which added a special touch to the stay.

The receptionists were very friendly and welcoming, which made me feel comfortable right from the beginning. However, I did notice that the room could have been cleaned more thoroughly. There was quite a bit of dust settled on the furniture, which was disappointing given the otherwise relaxing atmosphere.

Food-wise, there were not many options available for vegetarians or vegans. If you follow a plant-based diet, you might find the menu a little limited.

Despite these small issues, the natural surroundings and the chance to see wildlife made the stay feel unique and refreshing. With a bit more attention to cleanliness and dietary variety, this place could easily become a top choice for a peaceful getaway.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Steve
Clean room, awesome staff and grest spa bath in the room.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Darren
Great property. Rooms were very nice and property was well maintained and looked amazing.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Jannelle
Good
Partner
10/10
Exceptional
26 Sep 2025
Sammie
Great service
Business_and_leisure
10/10
Exceptional
22 Sep 2025
Geoff

Golf trip

Nice trip away for a long weekend an right on the vintage golf coursd.
Partner
10/10
Exceptional
14 Sep 2025
Lauren
We had a really lovely stay. The staff at check in were polite, friendly and knowledgeable about the area as we visited from interstate. The grounds were kept beautifully maintained, there were a few different options within close range for meals and within short driving distance to a lot of the vineyards. The only issue I had considering the price per night was minor damages that should have been fixed such as the mini fridge door coming off its hinges. Overall great stay and will definitely recommend.
Leisure Partner
8/10
Excellent
14 Sep 2025
Gavin
The villa we stayed in was very nice except the fire wouldn't light and they could do with a bit of a spruce up.
Leisure Partner
6/10
Pleasant
08 Sep 2025
Ruth

Anniversary in the Villa next to construction

We told the hotel we were booking for our 35th wedding anniversary and they put us in the villa directly beside the construction work on the neighbouring property. The room was nice with a gas fireplace and large bathtub but the noise of cutting pavers and road grading went on from 7am to 4pm every day.
They didn't warn us about the noise when we booked and they put us in the Villa right on the end next to the work. We felt like we drew the short straw
Partner
10/10
Exceptional
06 Sep 2025
JEAN CLAUDE
Great location and the villa are fantastic
Leisure Partner
10/10
Exceptional
05 Sep 2025
Margaret
Legends restaurant was superb. A delicious meal , great staff.
A wonderful place for a getaway. I would ask for a downstairs villa if you don’t like stairs.
Leisure Family
8/10
Excellent
02 Sep 2025
Mark
Very good from arrival to departure. Definitely staying here again. Staff very helpful and beautiful surroundings.
Partner
10/10
Exceptional
30 Aug 2025
Brad
Excellent. However it could be better if it was pet friendly
Partner
10/10
Exceptional
30 Aug 2025
Yasser
Best place to stay in the hunter!
10/10
Exceptional
24 Aug 2025
Colin
Outstanding service and and my room was exceptional, i will definitely be returning.
Leisure Self
10/10
Exceptional
19 Aug 2025
stacey
Absolutely loved our stay. Staff were amazing and room was just Devine. I will definitely stay again.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Kelly
Amazing property never disappoints every time we’ve stayed there! I’ll always be a return customer!
Leisure Partner
6/10
Pleasant
05 Aug 2025
Katrina
The rooms need some work to them. Their rundown. Mattress has a dip in the middle pillows are hard the sink is all cracked This is my third time at the property was disappointed with our visit. We were two couples and the second room was the same.

Leisure Family
10/10
Exceptional
05 Aug 2025
Dane
Had a fantastic time
Leisure Partner
10/10
Exceptional
31 Jul 2025
Margot
A great break away.
Leisure Family
10/10
Exceptional
27 Jul 2025
Ian
The breakfast buffet at the golf course was disappointing with burnt scrambled eggs and low on staff
10/10
Exceptional
26 Jul 2025
Carleene

Another visit to Chateau Elan

Always love this place.
This time we had a hotel room for the first time.
It was lovely but not keen on the glass door in the toilet.
Partner
10/10
Exceptional
24 Jul 2025
Aperaamo
Beautiful place to stay. The staff, facilities and local venues were fantastic. Definitely a place we’ll be visiting again
Leisure Partner
10/10
Exceptional
23 Jul 2025
Maxim
Pretty nice place to stay
Leisure Family_with_children
8/10
Excellent
23 Jul 2025
george
Not enough parking
Leisure Partner
10/10
Exceptional
20 Jul 2025
Sabrina
Excellent location amongst all the major wineries! Plus huge rooms and an absolutely beautiful onsite restaurant. Would stay again.
Business_and_leisure Friends
10/10
Exceptional
20 Jul 2025
Irene
Beautiful well kept and tasteful property. Excellent service. We’ll definitely stay again
Leisure Partner
8/10
Excellent
15 Jul 2025
Alison
Beautifully presented hotel and grounds. Good golf course. Very friendly and helpful staff. Good buffet breakfast.
Bathrooms in rooms badly need updating with cracked basins and tiles and shower doors that won't close. Also the TV's need updating as it is almost impossible to connect personal streaming services. Even the staff were unable to rectify the problem.
Leisure Partner
10/10
Exceptional
15 Jul 2025
George
Happy to come back again and very recommended.
Leisure Family
8/10
Excellent
15 Jul 2025
Nikola
A nice, quiet stay which is perfectly located in the Hunter Valley, would recommend!
Leisure
10/10
Exceptional
14 Jul 2025
Jamela

Cosy comfy winter stay.

Lovely staff and a beautiful location. Spacious 1 bedroom villa was so cosy with the fireplace in winter. Bed was super comfy. We will be back.
Partner
10/10
Exceptional
14 Jul 2025
Adam

Vintage …. vintage

Great place for a boys golf trip with everything onsite and the course was top notch from the blacks. Room was great and plenty of food options.
Friends_and_family Friends
8/10
Excellent
08 Jul 2025
Natalie
Great location, spacious and relaxing. Lovely fire place and view of golf-course. Bathrooms would benefit from a deep clean.

Leisure Family_with_children
10/10
Exceptional
03 Jul 2025
Nicholas
A wonderful place to stay with great facilities and attentive staff. Surroundings are superb provide a relaxing environment for a getaway.
Leisure Partner
10/10
Exceptional
18 Jun 2025
Hugh
Great condo!
Friends_and_family Friends
6/10
Pleasant
15 Jun 2025
Caroline

Needs help

The worst lounge in any property I’ve ever visited. My side of the bed was horribly uncomfortable. Springs almost in my back . The right side of the bed needs a new mattress as a matter of urgency
Partner
8/10
Excellent
15 Jun 2025
Adam
Hotel is nice but could do with some updating as the rooms are looking a little tired.
Partner
8/10
Excellent
10 Jun 2025
Deon
.
10/10
Exceptional
09 Jun 2025
greg
Awesome accommodation, and friendly staff to help
Leisure Partner
10/10
Exceptional
03 Jun 2025
Jodie
A lovely property and very comfortable stay.
Business Self
10/10
Exceptional
31 May 2025
Saul
Very clean and comfortable. Only negative was the hallway lights were so bright it shone into our room through the door.
Partner
8/10
Excellent
15 May 2025
Norman

Return visit

We love Chateau Elan and have stayed several times.
Our son had his wedding there as well.
Spacious rooms, quiet, great bar and restaurant. Bar food was excellent.
Only disappointment was our bed which was noisy but also sunk down on one side. Not comfortable at all.
Appreciated the voucher to spend at the pro shop.
Partner
6/10
Pleasant
06 May 2025
Alice
Was originally put in a room with view of railing and construction site then told to pay extra $50 per night to move
Leisure Partner
10/10
Exceptional
04 May 2025
Johan
Lovely property in the Hunter Valley in a golf course development. Very spacious suites, beautiful landscaping and Legends is an excellent upscale dining experience.
Business_and_leisure Partner
4/10
Poor
03 May 2025
Frank
The grounds around the property (golf course, gardens) are wonderful. The villa however was very dated, and the shower floor had mould throughout the silicone.
10/10
Exceptional
29 Apr 2025
Verified traveler

Lovely stay in the Hunter.

Always a pleasant stay in the villas, our second stay here.
Large bathroom with spa jets and bathrobes.
We celebrated my wifes birthday and a beautiful peice of chocolate cake met us on arrival.
Beautiful grounds and kangaroos. Super comfortable bed and large spacious rooms.
Ample parking right outside.
Partner

Location & surroundings

Chateau Elan at The Vintage Hunter Valley
Vintage Drive Rothbury, Hunter Valley, Australia

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Chateau Elan at The Vintage Hunter Valley

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