Mercure Clermont Ferrand

France , Clermont-Ferrand
CLERMONT-FERRAND, Avenue Julien, 1
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100 reviews shown

10/10

Exceptional

17 Dec 2025

Eduardo

Clean room. Comfortable. Nice amenities and friendly staff. Excellent breakfast. Great location in a very interesting city

10/10

Exceptional

08 Nov 2025

Lon

Staff was friendly. The room was large and comfortable. And very clean. We had drinks in the bar and that was perfect. The parking is right next-door to the hotel so it’s very easy to negotiate to the hotel.

10/10

Exceptional

19 Oct 2025

Iddo

Wonderful hotel, staff, location

Partner

10/10

Exceptional

17 Jul 2025

Nick

Nice position, great condition. Easy parking

Nice hotel, modern, clean & tidy. Car parking right under property and reasonably priced. Good location, right in the centre. Room not huge, but perfectly adequate for us

Partner

10/10

Exceptional

13 Jul 2025

Steven

The location is outstanding. In front of a shopping center and a tram stop and two to three blocks away from the historic center with the cathedral.
The room was comfy, we slept like a rock.
And the breakfast was absolutely wonderful. Take the breakfast option if it’s available. It’s the best breakfast buffet I’ve seen in a while.
If we go back to Clermont-Ferrand this is where we’re staying.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Joseph

Very friendly and responsive staff. I had a problem with the temperature of the hot water. They had it fixed the next day. Breakfast is expensive but a typical French breakfast is readily available at several places nearby. I would recommend this hotel to anyone.

Leisure Family

10/10

Exceptional

14 Jan 2025

Steve

Clean
Comfortable beds

Business Partner

10/10

Exceptional

15 Nov 2024

Whitney

Great property, and so great for traveling with my pets!

10/10

Exceptional

12 Aug 2024

David

Staff was really nice, hotel is located in the center of Clermont Ferrand, there is no restaurant in the Hotel but there are many dining options and shops close to it.
The breakfast buffet was really good with fresh food, fruits, bread etc...

Leisure Family

10/10

Exceptional

02 Aug 2024

Claire

Perfect location and parking in a public car park directly below.. great easy directions to the parking supplied by the hotel. Lovely staff. Great stay!

Leisure Family_with_children

10/10

Exceptional

24 Jun 2024

Janis

Best part of tge stay was breakfast!

Friends_and_family Family

6/10

Pleasant

04 Jun 2024

Jan

Nice hotel just very nosy

Leisure Partner

10/10

Exceptional

04 Jun 2024

Nilam

Very nice hôtel. Nothing to say. Everything was good.

Partner

10/10

Exceptional

03 Jun 2024

Roger

This was our first experience staying at a Mercure property! It was a delight! We will definately be staying again and again at this line of hotels.

Leisure Partner

10/10

Exceptional

30 Mar 2024

SEBASTIEN

Nice and clean

The hotel was quite enjoyable and clean. We stayed one night and we would come back again.

Friends_and_family Family

8/10

Excellent

30 Nov 2023

Jill

Nice sized rooms with a comfortable bed. The shower was a bit wild with no guard for the back where the water was splashing out the side. The gym was quite small, but I was happy to have one.

Business Self

8/10

Excellent

02 Jul 2023

Sanjay

Best place to stay in Clermont Ferrand. It's located right at the center of the town in Jaude, restaurants, shops are easily accessible by walk.

Business Friends

10/10

Exceptional

08 Dec 2022

Tomoko

Friendly

Business Self

4/10

Poor

14 Sep 2022

Steve

Sullen slow service

Go to the Car park first, save yourself the stress of going the centre 3 or 5 times. Reception , once we got in was friendly. Decided to eat in the bar, the barman was dreadful, so slow .. it took 15 minutes to get our drinks , only 2 other couples on there, he was sullen and scruffy.. not 4 star service

Partner

10/10

Exceptional

01 Aug 2022

Konstantin

It's in the very central location close to all attractions

Business_and_leisure Partner

10/10

Exceptional

21 Sep 2021

Thierry

Staff and service were outstanding, parking very convenient and reasonably priced.
Room was great except for a heavy perfume smell that took a very long time to dissipate

Partner

8/10

Excellent

19 Sep 2021

Kathryn

Excellent city centre hotel

What you'd expect from a Mercure - excellent cleanliness, staff could not have been more helpful. Located in central Clermont- Ferrand, short walk to old town and cathedral, just across Jaude square. Parking in public carpark under the hotel, access from carpark into hotel. Cost €12 for 24 hours. Breakfast choices outstanding, hot, cold, pastries, crepes, etc. Would return.

Partner

10/10

Exceptional

19 Sep 2021

Harvey

Very well situated. Great staff

Leisure Family

8/10

Excellent

05 Sep 2021

Verified traveler

Good for short stay

Clean modern hotel in the Centre of city. Paid parking underground which is hard to find. Check in was smooth, beds are comfortable and room was spacious. Good for short stay.

Partner

10/10

Exceptional

14 Aug 2021

Verified traveler

Great hotel stay, no complaints

Lovely hotel stay for our stopover driving down to Aix-en-Provence. Receptionist was very kind and helpful, and the room was very clean.

Partner

10/10

Exceptional

16 Mar 2021

Verified traveler

Easy stay during covid

Easy stay for one night

Business

8/10

Excellent

07 Sep 2020

Verified traveler

The hotel was nice and it is very close to the centre of Clermont-Ferrand. The parking being so close to the hotel was very convenient as well. The only drawback that I would say is that the pillows are very uncomfortable so we did not sleep particularly well.

Partner

10/10

Exceptional

27 Jul 2020

Elena

Great location

The hotel is very well located, next to the shops and restaurants, the parking is very well organised, staff is friendly and helpful. Our room was clean, we enjoyed the coffee machine and complimentary soft drinks. The only problem was with the air conditioning. We stayed in Junior Family Suite and one air conditioning outlet was not enough for the large room, bit too hot at night.

Partner

8/10

Excellent

19 Jan 2020

Very clean

Business Self

10/10

Exceptional

24 Oct 2019

Verified traveler

Nice room and helpful staff. Located right in center.

Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Excellent hôtel très bien situé. Accueil et service de haute qualite

Leisure Family

10/10

Exceptional

02 Apr 2019

Verified traveler

We stayed in a junior suite for three nights.
Great value.
Location is on a two hundred year old square
Very interesting and beautiful place
Super food, shopping, and friendly
Hotel was near perfect

Business Partner

10/10

Exceptional

19 Mar 2019

Elena

It’s a very nice hotel, situated in the best art of the city, where the old town meets a new shopping area. The staff is very friendly and the hotel has been renovated recently. It’s working distance from old town, and great restaurants. We had a wonderful time. We highly recommend this hotel

Leisure Family

10/10

Exceptional

13 Feb 2019

Nicholas

I stay here every time I come to CFE. The best bang for your buck (by a long shot), and close to all major amenities and tram lines. Recommend 10 on 10

10/10

Exceptional

28 Sep 2018

Thomas

2 nights stay whilst touring France

Friendly staff, clean room, excellent location but shame about the firm mattress and pillows

Partner

10/10

Exceptional

26 Aug 2018

Very close to the centre of Clermont Ferrand. Shops and cafes nearby, and a lovely view of the town's square.

10/10

Exceptional

19 Aug 2018

Louise

Nice hotel in centre of town

Make sure you get directions for the parking if you are driving.

10/10

Exceptional

21 Jul 2018

Linda

Great hotel in heart of the city

Great hotel in the heart of the city. Modern, comfortable and friendly, efficient staff. Parking no problem as it's next door with agreed rates.

Partner

8/10

Excellent

26 May 2018

Richard

Modern business hotel in old Clermont-Ferrand

Location was good, on the Place de Jaude. There were several bistros on the Place, and better restaurants not far. The old part of town, with the cathedral, the basilica, etc. was right nearby. We parked in the Parking Jaude B -- there were several places near the exit of the Parking for the hotel (you do have to walk outside about 10 feet to get to the hotel). The hotel was a modern business hotel. For the most part everything was modern and worked, except when we were there they had a problem with the internet, which they eventually fixed. Breakfast was fine. Front desk personnel were very helpful and spoke very good English.

Partner

10/10

Exceptional

21 Feb 2018

Tony

central and clean Very pleasant helpful staff

10/10

Exceptional

10 Sep 2017

Verified traveler

Best hotel in clermont-fd

Simply perfect...
Nothing compares in clermont-fd

10/10

Exceptional

19 Aug 2017

Karen

Central hotel with good facilities

Stayed overnight on way to Spain. Check in was very welcoming, chatting about weather and children playing in fountain etc. Car park is a little difficult to find but once there is very safe and offers easy access to hotel. Room was very good with tea and coffee making facilities. No bathroom extras like shower cap, etc - but I had them anyway. Good breakfast - the lady maitre'd didn't speak English which was a bit surprising as she asked a lot of questions!

10/10

Exceptional

13 Mar 2017

Verified traveler

excellent hotel

I cant really say much more apart from this is an excellent hotel. Couldn't ask for more

10/10

Exceptional

04 Jan 2017

Herve

Best hotel in Clermont!

Perfect location, outstanding service, only small downside is that parking is shared with the mall the hotel is attached to.
Best hotel in clermont by far, shopping dining entertainment and sightseeing within steps of the hotel...

8/10

Excellent

16 Dec 2016

Verified traveler

Nice hotel lousy parking.

Nice hotel and staff. Poor communication regarding parking.

Partner

8/10

Excellent

04 Oct 2016

David

Convenient and comfortable

Convenient to city center and very helpful staff.

Partner

6/10

Pleasant

01 Sep 2016

David

Poor facilities

The neighbourhood looked dowdy though the tram stop outside the hotel was convenient.

Partner

10/10

Exceptional

28 Aug 2016

simon

Somewhere different

Lovely hotel in a good location

Partner

10/10

Exceptional

27 Jul 2016

Verified traveler

Great Hotel right on the main town square

The french in general are very helpful people. The staff at this hotel were great.

Parking is public and validated by the staff. It is under the hotel but you need to know where to enter and where to park. Try to find any spot on the street next to hotel and run upstairs to check-in and get directions to the entrance or the parking.

It is on the main square easy walking distance to many restaurants. Venture out to all corners of the square and beyond. Try the 1513 restaurant.
Don't miss the \"pui du domes\".

8/10

Excellent

30 Jun 2016

Suzi

Mercury hotel center of Jude.

The location of this hotel is excellent, rooms are very good kept spacious very clean and comfortable.Stuff of this hotel is very helpful.A nice suggestion would have been to have a restaurant on the side as in Europe on the weekends everything is closed. The same for the parking to have its own on the side instead of going around the parking places in the city.Rather then this nothing to change keep up the good work. I lve to go back some day again to this place. Thanks for making our stay enjoyable.

8/10

Excellent

26 Jun 2016

Verified traveler

Nice hotel Center of the city.

It was a very nice clean friendly stuff. Very convenient . Room was great with the city view.very quite comfortable after a long day from activities.

6/10

Pleasant

24 Apr 2016

Peter

One night stay

Upon arrival, staff were helpful in getting my car into the adjacent parking garage. When checking in we were told that we would get a room with a good view of the city square. We were allocated a room with a view on the backyard.

At breakfast, I found very little appealing to eat. There were no Croissants!! In France!!?? Shocking. They apologised afterwards when the hotel sent me a questionaire, but the horse had bolted.

It wasn't a bad stay for one night. The room was comfortable and the staff tried to be helpful.

Yes, I'll stay here again.

8/10

Excellent

07 Feb 2016

Verified traveler

Clean and Central with a smile

Clean and Central with a smile..

Partner

8/10

Excellent

11 Jan 2016

Mike

Nice hotel

Relatively new hotel right on Place Jaude. Parking available directly under the hotel for a slightly preferential rate and other parking available very close by. Good place to stay for walking around the centreville. We arrived on a Sunday afternoon and asked about restaurants open that night as it is a very quiet town on Sundays. They had a list already printed up of nearby restaurants open on Sundays. As it is a newer hotel the facilities are very nice. Can't go wrong staying here.

8/10

Excellent

03 Oct 2015

Martyn

Good location for one night stopover.

Well appointed, but rather anonymous!

Partner

10/10

Exceptional

18 Sep 2015

Verified traveler

Our stay at Mercure was easy and comfortable. We had difficulty finding it but we should gotten specific directions prior to our visit. The hot water and coffee was a treat after days in hotels that did not offer it.

Partner

10/10

Exceptional

08 Sep 2015

Alphonso

My French getaway !

This was a perfect two day getaway from the trappings of Paris and experience a little cosmopolitan town called Clermont Ferrand. The Mercure is only 15 minutes from the airport and is conveniently located near shopping. The hotel was clean, comfortable and very affordable.

Family

10/10

Exceptional

07 Sep 2015

David

Wonderful hotel in the centre of town

We were genuinely not expecting a great deal having previously stayed in a Novotel in Montpellier for similar money and being incredibly disappointed.
However, the staff and the hotel in general are first rate. The breakfast was wonderful and the room outstanding. We are a family with 2 young teenagers so we struggle to find rooms that are large enough and we don't want two separate hotel rooms. (Why hotel chains don't get this I never really understand).
This hotel was perfect however, one very large room with well placed walls to give enough separation.
The location puts you right in the centre of town with a secure underground car park just a few seconds walk away.

I really can't say anything bad about this hotel experience. The only point I would raise is that they could provide a little more information upfront about how to access the car park.
We had to ring the hotel from the car as the directions took us to the hotel but the car park is accessed from a different street.

8/10

Excellent

30 Aug 2015

Peter

Good central location

Near the centre of things in CF. Beside the tram line, right on the Jaude Square which has plenty of cafes, shops etc.

Short walk to the CF cathedral.

Good buffet breakfast if you're fuelling up for a day of activities, but a bit pricey if you only want coffee and toast.

Staff were very forgiving of me practising my French on them, but of course reception, bar and restaurant staff all spoked English.

I knocked a point off because of some of the little things e.g. only providing paper cups to make coffee in the rooms.

Many of the people attending the same conference stayed there as well, and I think the general sentiment was that it was a good place to stay.

Having said that, I wouldn't hesitate to stay there again.

8/10

Excellent

29 Aug 2015

Mary

Spot on.

Great stay.Very efficient and does what it says on the tin.

10/10

Exceptional

21 Aug 2015

Rick

Great Hotel, Great Location

New facility right across the street from Place du Jaude. Staff are very accommodating and speak excellent English. Room had a great view of city and quiet.

10/10

Exceptional

05 Aug 2015

Lesley

The hotel staff were extremely helpful and friendly. The hotel was immaculate, you would think we were the first visitors to a brand new hotel. Absolutely recommend this hotel.

Partner

8/10

Excellent

28 Jul 2015

Nicolas

One night in Clermont-Ferrand

We were travelling back from Oleron to Geneva, and decided to stop in Clermont-Ferrand. Mercure hotel is very well situated in the center. We had a junior suite family room with a very nice view on the place and the cathedral. Service was good.

Family

10/10

Exceptional

20 Jul 2015

michael

Excellent hotel - warm and welcoming staff. Great weekend

Family

10/10

Exceptional

14 Jul 2015

John

Great Hotel, will stay again.

This was just a one night stop over on the way to Cannes. It was one of the best hotels I have stayed in in France and will now book for my return trip. Brilliant location and so clean and tidy. Staff were really friendly too. Love it!

Partner

8/10

Excellent

10 Jul 2015

Michel

Mercure Jaude access

While the Mercure hotel itself is great with attentive staff and excellent rooms, its access is weird and difficult.

By car, the address doesn't guide you to the parking entrance.
Once the parking is found, the transit of baggage -as well as of guests- is very inconvenient.
You have to take 2 elevators and you have to go outside for the transit between these two elevations. Bizarre.

10/10

Exceptional

24 Jun 2015

Verified traveler

Pristine modern high rise hotel in old town center

This is a modern high rise hotel in the center of Clermont Ferrand. Parking was close by in a city garage. Very large modern room with beautiful bathroom, exquisite lighting and view. Very quiet when we were there- the whole city was. Breakfast was the best of our two week road trip, except no hot milk for coffee. Easy walk to shops and restaurants on the square. Easy drive to the amazing Puy de Dome.

Partner

8/10

Excellent

09 Jun 2015

John

Great value & confort for money.

We found reception staff very friendly & helpful. It was later in the day when we arrived, we were not familiar with the restaurants around the area so the staff offered to make us a meal to make us comfortable till the morning. Nothing was too much trouble for the staff. We found the room very comfortable and nicely designed plus the room had a window that opened for fresh air.

Partner

10/10

Exceptional

21 May 2015

michael

Weekend break

superb hotel - met all standards as per your ratings

Family

10/10

Exceptional

08 Apr 2015

Wayne

Great hotel in the center.

Excellent stay rooms and hotel modern,but most of all the staff were friendly ,helpful and always smiling.thank you for a great stay.

Family

10/10

Exceptional

09 Mar 2015

Verified traveler

the way it should be

Almost all was exactly the way it should be:
comfortable bed, hot water with strong water flow, nice breakfast, prime location.
Only minus was the Internet connection which got frequently disconnected, and required login each time

8/10

Excellent

28 Jan 2015

David

Mercure Jaude Clermont January 2015

Excellent central hotel. Very convenient for shops and old town. Hotel staff very friendly.

Family

10/10

Exceptional

20 Dec 2014

kathleen

Munster v Clermont Weekend

We had a fantastic 4 days. My first time visiting Clermont. The French people were so friendly. They could not have beem more helpful and that goes for ALL of the staff on the hotel.

Partner

10/10

Exceptional

17 Dec 2014

John

Perfect base for exploring Clermont

Great hotel right on Place Jaude. Clean and modern, good welcome - very good value for money.

Partner

8/10

Excellent

15 Oct 2014

Steve

Very good location in Clermont-Ferrand

Hotel is conveniently located with restaurants and shopping close by. Shower head was too low for me which caused a lot of water splashing out of tub. Room was comfortable. Breakfast is a little expensive. Nice hotel overall.

10/10

Exceptional

06 Oct 2014

MEL

IT HAS IT ALL

WE WERE TRAVELLING NORTH FROM CANNES AND GOOGLING WHERE WE WERE GOING TO STAY FOR THE NIGHT. WE DECIDED ON THE MERCURE. IT WAS AN EXCELLENT LOCATION RIGHT ON THE CORNER OF PLACE JUADE (CANT REMEMBER SPELLING). WE CHECKED IN, THE STAFF WERE EXTREMELY FRIENDLY AND HELPFUL. WE PARKED OUR CAR UNDERNEATH THE HOTEL. THE ROOM WAS EXCELLENT, IT HAD EVERYTHING YOU WOULD EXPECT IN A FIVE STAR HOTEL AND THIS IS A FOUR. FABULOUS DECOR AND THE PUBLIC SPACES WERE EXCELLENT TOO.

10/10

Exceptional

03 Oct 2014

Benjamin

One of the best Mwercure's!

My wife and I enjoyed our stay at the Mercure, Clermont Ferrand where we stayed for three nights. It was clean, had very attentive staff and was bang slap in the middle of town. It doesn't have a car park and the nearby public car parks are not cheap so you need to add EURO 10,00 per night to the cost of your stay. Although there is no restaurant at the hotel, there are plenty in easy walking distance.

Partner

10/10

Exceptional

11 Sep 2014

rick

A wonderful hotel stay

The hotel is very clean; spotless really. It is very new. I loved the way it handled turning lights on/off in the hall to save energy. The rooms was also spotless and very comfortable. It was easy to park across the street under the mall.

8/10

Excellent

02 Sep 2014

ABFNK

Good Location & Attentive Staff

Clemont-Ferrand was new to me. I found the location of being 5-10 minutes walk to the old city (i.e. cathedral, shops, and restaurants) and close to a large commercial center to be tremendous. The staff and cleanliness of the hotel were also excellent. Overall very pleasing and welcome for my fours days of stay.

10/10

Exceptional

20 Aug 2014

Chris

A lovely hotel right in the centre so convenient for everything and staff very helpful

10/10

Exceptional

27 Jul 2014

Sheila Linderman

Wish I could have stayed longer!

What I loved about this hotel: the location, the service, the breakfast, the bed, the furnishings and appointments, and energy- and water-saving features. What I did not love: I'll think about it and let you know! Really, for the price, an absolute gem. And, even though it's located on a fairly noisy square, I opted to keep the windows open, rather than use the A/C, just because I could! No kidding--totally loved it!

8/10

Excellent

25 May 2014

Verified traveler

Great location and a nice, new hotel

If you're using GPS, search by address (not hotel name) or you'll never find it. The old Mercure is now another hotel; your destination is a few twists away. There is public parking under the hotel building. The reception is one floor above ground, and once you get there the staff is terrific and helpful. The design is quite modern and well thought out, from motion sensors in the halls to excellent sound proofing (most valuable if your room faces the transit line and Place Jaude, where things can get a bit noisy late at night.) Beds and linens are excellent, as is the bathroom/shower.

8/10

Excellent

14 Apr 2014

Rob

Great central location and superb staff

A FANTASTIC HOTEL RIGHT IN THE MIDDLE OF CLERMONT FERRAND. FROM CHECK IN TO DEPARTURE THE EXPERIENCE WAS MORE THAN I WAS EXPECTING FROM A HOTEL AT THIS PRICE POINT IN A CENTRAL TOWN LOCATION.
THE STAFF WENT OUT OF THERE WAY TO MAKE THE STAY AS EASY AS POSSIBLE, RECOMMENDING LOCAL RESTAURANTS FOR US AS WELL AS TALKING THROUGH THE LOCAL ATTRACTIONS.
AS A VERY NEW BUILD THE HOTEL FELT VERY CLEAN AND FRESH WITH EVERYTHING YOU NEEDED AND A MUCH MORE PREMIUM FEEL THAN I WAS EXPECTING
WOULD CERTAINLY USE AGAIN AND HIGHLY RECOMMEND

10/10

Exceptional

07 Mar 2026

Saad

Top

10/10

Exceptional

01 Mar 2026

Yannick

Superbe hôtel la classe emplacement idéal

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Régis

Chambre impeccable.
Personnel courtois et disponible.

Partner

10/10

Exceptional

07 Jan 2026

Sophie

Ras

Business

10/10

Exceptional

03 Jan 2026

Karina

Tout était super. Le petit déjeuner est remarquable.

Partner

10/10

Exceptional

01 Jan 2026

Karen

Ras

Self

10/10

Exceptional

16 Nov 2025

Bruno Pascal

War sehr schön und Gut

Business

10/10

Exceptional

16 Nov 2025

Caroline

Parfait

Partner

8/10

Excellent

29 Oct 2025

Inge

Fin beliggenhet.

Business

8/10

Excellent

28 Oct 2025

Inge

God beliggenhet og frokost. Savnet restaurant i hotellet.

Business

10/10

Exceptional

26 Oct 2025

July

Super hotel en plein coeur de Clermont Ferrand.
Equipe très gentille, très bon accueil de nos enfants.
Chambre familiale avec 2 pièces très belle (la chambre parentale résonnait ++).

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Valerie

Très bon séjour

Hôtel très bien situé au coeur de la ville.
Très bon accueil à notre arrivée et bon conseil pour le restaurant.
Je conseille cet établissement

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Patrick