Name: DoubleTree Hotel Virginia Beach
Address: 1900 Pavilion Drive, Virginia Beach, 23451, US

8/10

Excellent

31 Jul 2026

Cynthia

TV buffered a lot. Some parts of the room were rusty and showed a lot of wear and tear, but was very clean and staff was helpful.

10/10

Exceptional

31 Jul 2026

Barry

Great staff,
Very helpful

10/10

Exceptional

31 Jul 2026

Ericka

Cookies were great, the room was nice, and we loved the salsa night.

10/10

Exceptional

30 Jul 2026

Karen

Great welcome and super location.
Good buffet breakfast.
All perfect for what we needed

10/10

Exceptional

27 Jul 2026

Stephanie

great stay, clean, friendly staff, very efficient and quick check in, comfortable beds, free unlimited hot cookies!

2/10

Poor

27 Jul 2026

Kimberly

They cancelled my reservation an hour before check in and wouldn’t give me and my 12 year old who had traveled over 10 hours another room. Boo to this place.

6/10

Pleasant

27 Jul 2026

TeeAmber

Was and okay trip prices for the breakfast was overrated for it not to be good

10/10

Exceptional

26 Jul 2026

Angesom

Great

8/10

Excellent

26 Jul 2026

Denique

The check in process was smooth and quick. The size of the room was exactly what we needed. I would definitely stay again.

6/10

Pleasant

26 Jul 2026

Yneka

Staff attended to my needs as they were addressed.

8/10

Excellent

24 Jul 2026

Laura

Hotel is very nice, spacious and clean. Beds and bedding were excellent. Shuttle from hotel to oceanfront is amazing. But they don't treat Expedia check-ins well. Check-in was at 4pm, we arrived at 2:40- fully expected that we may have to wait until 4pm. After visiting the front desk 4 different times, they \"found\" us a room at 5:45pm. The woman who actually got us a room told me that they \"couldn't be flexible\" because we booked through Expedia, and not Hilton.

Pet

10/10

Exceptional

22 Jul 2026

Amber

Excellent location, wish there was a microwave in the rooms.

8/10

Excellent

19 Jul 2026

Jeffery

xxx

8/10

Excellent

19 Jul 2026

Tia

Very nice staff, room was nice and clean, pool area was nice, decor of lobby was also very nice! Only issues I experienced was shower didn’t have hot water on first night and the phone didn’t work to call front desk. Other than that would stay again!

Family_with_children

8/10

Excellent

19 Jul 2026

Brandi

The staff was very friendly and professional. the kids loved the pool and cookies. Overall this was a great experience.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Demetrius

I enjoyed my stay, the property was nice and clean. The only thing was the air conditioner was loud but not a big deal.

Family_with_children

8/10

Excellent

14 Jul 2026

Stacy

Very friendly and helpful staff but coordinating housekeeping was a little wonky

6/10

Pleasant

14 Jul 2026

Amy

The room was clean. Staff was helpful. My complaint is about the extra charges for parking, essentials and no continental breakfast. I asked about breakfast and was told that it was an extra charge. I've never experienced having to pay for parking at the hotel you're staying at. I wish this would've been disclosed prior to booking or noted in the hotel information. If it had been; I wouldn't have booked our stay.

Partner

10/10

Exceptional

14 Jul 2026

irma

A great stay for the price. Room was spacious and clean. Pool could have been a little cleaner and I wish they had a shower by the pool for use before getting in. I would definitely stay here again.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Logan

I booked and paid for one room with 2 queen size beds, when I arrived (which was also an hour after check in time) my room was not available. Myself and my 3 children had to be moved to another room with 1 king size bed. The AC did not work in the room, which during the summertime should be a non-negotiable. I also paid for parking ahead of time, when I returned to the hotel there was NO PARKING . They had people pulling on curbs to park on the grass. Wouldn’t recommend.

Family_with_children

10/10

Exceptional

12 Jul 2026

Markeith

Everything was great including the bar

Partner

10/10

Exceptional

12 Jul 2026

Sandra

Staff was great and the location was very nice! Away from the chaos but close to walk to the beach.

Family_with_children

10/10

Exceptional

09 Jul 2026

Christine

We drove down from Mn for dance comp at the convention center right near this hotel. Was conveniently located. Good value over the 4th holiday. Close drive to beach & other places. Super friendly staff. Great breakfast. Clean comfy rooms. Great atmosphere. Quiet rooms. I never heard any noises. I would Definitely stay again. So happy I decided to choose this hotel over a lesser by the beach. Thank you.

8/10

Excellent

08 Jul 2026

Meryl

Staff was very kind and polite. Rooms were clean and the whole property was well maintained and taken care of. Our only complaint was the attached restaurant. While the food was good, the service was absolutely terrible. We tried it several times and were disappointed with the service each time. Took over an hour for food to come, drinks took forever and at our last visit, I didn’t even get the drink I ordered. Management was full of excuses each time. We only ate there for the convenience and it fit in our time schedule.

Overall, the hotel itself was great but the restaurant needs some work. If I visited again, I would absolutely stay at the hotel.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Andrea

The microwave should come in the room. Other than that it was great.

Family_with_children

10/10

Exceptional

30 Jun 2026

CYNHTIA

The property is a five-block safe walk to the beach. The buffet breakfast food was simply delicious.

Family

6/10

Pleasant

30 Jun 2026

Melissa

The room was not great considering the cost. Rugs dirty. Curtain rod broken and coming down.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Loren

Room was clean for the most part. Some places needed dusting. I was a little put out by the spilled stains on the mattress itself and the pillows as well. That was gross. Good thing I bring my own pillows. I was even given a damp unclean towel. Had to ask for more the next day.
The sound travels. (A LOT) I could hear the people in the next room’s conversation while I was putting my makeup on in the bathroom. The sliding doors for the restroom is pointless. Large gaps that pretty much shows everything to someone in the room if they wanted to peek in and watch you shower. No privacy in the bathroom.
We had to have someone come up and fix our small refrigerator as well.
We also had one of our 3 nights stay was a bit irritating. The room across from ours had children that they didn’t seem to control. They would knock on our door and then proceeded to kick our door a few times. They would run up and down the halls yelling and talking really loud. Constantly opening and closing there room doors. Kept me up pretty late that night. Too much noise was heard in the room.
Not worth the price I paid.
The employees were nice. Grounds were kept and so was the building itself.
Can’t say I would stay here again. I’ve stayed in much nicer places for this same price and it had more and was soundproof.
The parking lot was too dark as well. For the outlandish price that was charged, customers should not be charged for parking as well. That’s just ridiculous.

Partner

6/10

Pleasant

23 Jun 2026

Ashley

Hotel stay was overpriced for what you get which is just a bed and shower. Have to pay to park at this property which I didn’t realize. Breakfast is not included. We used the pool and there were no clean towels. It took 45 minutes for that staff to bring them down. Our room wasn’t ready for our check in time. Had to wait over two hours past the listed check in time.

Partner

8/10

Excellent

23 Jun 2026

Tiffany

The room and property were great however the pool was not available during our stay

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Jennifer

Great place will 109% stay again

Friends_and_family Friends

4/10

Poor

22 Jun 2026

Clark

Unfortunately, our room was not ready during check in, and we had to wait almost an hour. The breakfast was also a challenge as my reservation listed free, yet the restaurant staff tried to charge me until my reservation was verified. The shower stall needs a good scrubbing or replacement as it was no longer white from the buildup of dirt and shower scum. Had to lay a hand towel in the shower to stand on while showering. Lastly, the wall thermostat didn't work. Room was 74 degrees. Thankfully facility technician fixed the problem

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Caleb

Overall excellent experience as usual! However, the only issue was the room next to mine was really loud and I had my kids with me so it made it challenging trying to get them to go to sleep at a decent time. I reserved a suite and did not expect to have that issue. Other than that the stay was great. I will be back, but I will ask to have a quieter person stay next to me.

Family_with_children

10/10

Exceptional

20 Jun 2026

Ireri

My favorite place to stay when in Virginia Beach💜 Best amenities and Rooms hands down.

Family_with_children

10/10

Exceptional

20 Jun 2026

Mario

Clean and friendly people. Breakfast was good as well.

Friends

10/10

Exceptional

16 Jun 2026

Enrique

Great hotel

Partner

8/10

Excellent

16 Jun 2026

Jasmine

It was a great overall stay only issue was the parking, the lot is not big enough for the rooms being reserved and bar / restaurant. Had to park on street even though they charge 10$ parking daily.

They did refund me for the days I had to park on the street.

Partner

10/10

Exceptional

15 Jun 2026

Nicole

Very clean and nice room! Location was perfect to access the oceanfront and the property was well maintained!

Partner

4/10

Poor

14 Jun 2026

Amanda

When we arrived check in was great we left to go get dinner around 1030 and when we came back we had to circle the parking lot for 30 minutes after paying to be able to park there and called and had someone come out to help us find somewhere to park and they were having us parallel park where you would typically get towed. Wound up parking in a walk way. By this point our food had gotten cold and the room had no microwave.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Tracey

The hotel is beautiful and the staff were all so helpful and friendly. The shuttle was so convenient!
The only two concerns I would mention is: 1. the noise from the air conditioning. It worked well. However, when the air turned on, the sound it made sounded like ice in a blender.
2. Parking at the hotel should’ve been complimentary for at least one vehicle per room.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Michael

The only detailed memory was the shower water was not hot. It wasn’t cold to where we could not shower, but just warm enough to keep clean.

Business

10/10

Exceptional

14 Jun 2026

Lexis

Had no complaints. Room was clean and staff was nice.

Partner

10/10

Exceptional

12 Jun 2026

Mike

Great housekeeping, great food in restaurant very accommodating hotel i plan on staying there every time I visit family or the area

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

janice

Check in was easy, Shay at front desk very friendly and helpful. Room was clean, spacious and comfortable.

Partner

10/10

Exceptional

07 Jun 2026

Eric

I paid over $420 for a room for one night and I really don’t feel as if I got my money’s worth. I woke up at a certain with the thought I could leave by a certain time to avoid some of the traffic. However, I had to run the shower for 25 minutes to avoid taking a cold shower. This is unacceptable. In addition, the water pressure was very poor. As a result of the delay I departed well behind schedule. Luckily, I didn’t have a meeting or a job interview. We also discovered that the handle on the bathroom door was not properly installed, which could have led to a nasty accident. In my view, not worth the money. My wife spoke to someone at the front desk who was powerless to help us because we booked through Hotels,com.

A very unfortunate experience!!!
Dr. Eric L. Hinton

Partner

6/10

Pleasant

07 Jun 2026

Aja

The hotel was what to be expected for a 3 star. You could tell that the stuff running the bar and kitchen were heavily understaffed but they did the best they could and I appreciate the service. While the breakfast buffet was pretty standard the pasta dish and drink I had for dinner were excellent.

Family_with_children

10/10

Exceptional

01 Jun 2026

Benjamin

My stay there was great

Self

10/10

Exceptional

31 May 2026

mark

Very new and clean hotel. In a busy area, but quiet.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Bayarmaa

Nice hotel, clean , close to many things

10/10

Exceptional

31 May 2026

William

Excellent property!

Family_with_children

10/10

Exceptional

31 May 2026

deirdre

Only thing missing is a microwave and/or refrigerator in the room.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Lakisha

Everything was great at the hotel

Friends_and_family Family

4/10

Poor

31 May 2026

Kervin

The staff is excellent very helpful and professional the hotel it self the rooms where very clean the problem was a private events that they have in the hotel for 3 consecutive nights , the event the hotel can’t control how many people go to this event we paid for parking over $30 dollars and we didn’t have parking cuz it was so full the the people have to park on spot that they aren’t marked as parking people drinking and very loud and stared you down it make it an uncomfortable experience while you can get to your room cuz they have 3 elevators but only 2 work on a full capacity hotel you had to wait a long time just to get to your room , oh and it doesn’t include breakfast on you’re stay and the rooms are on the smaller size

Family_with_children

10/10

Exceptional

26 May 2026

Toshia

All staff Polite and Helpful. Hotel is Very Clean and Quiet. Beds very comfy, My Service Dog Enjoyed 😁. This Will Be our Plac
e To Stay when we visit Our Son 😎

Pet

10/10

Exceptional

26 May 2026

Michelle

The hotel is not an updated place. The desk services is not good not really friendly. Please update the shower water heat.

10/10

Exceptional

26 May 2026

Ryan

Came for a wrestling tournament and given how many youths were present the hotel was kept clean and amenities were great. Location can’t be beat especially if you need to go to the convention center.

Family_with_children

6/10

Pleasant

26 May 2026

Rachel

We stayed at your property for our annual wrestling trip. This year we hit a few uncomfortable snags in our stay that made us very uncomfortable. Every afternoon the person below us played extremely loud, thumping music for a long span of time. The crew next to us would be loud at midnight - 3am. We know that these things are unpredictable but nobody did anything. There must be a malfunction with the service elevator because there was a high pitched hum all night that was so uncomfortable.

The hotel was PACKED and that is a good thing but it was near impossible to catch an elevator. There was an evening event happening at the hotel every night. With elementary to high school athletes in the building and the overwhelming smell of pot - it was not a good situation for our family.

We really liked the convenince of this hotel - it's clean and well maintained - for the event we are attending but we will be rethinking our stay next year.

Family_with_children

10/10

Exceptional

20 May 2026

Melanie

Clean room!

6/10

Pleasant

19 May 2026

Rita

The room had poor lighting. Shower water took ten minutes to get warm.

Self

6/10

Pleasant

17 May 2026

trevor

Yes

Family_with_children

6/10

Pleasant

12 May 2026

Melanie

No indication that pool was closed for maintenance when in town traveling with multiple children for a cheer competition at the convention center next door. Told three different times the pool would reopen, finally opened the night before we checked out at 8 PM with a curfew of 9 PM and a close time of 10 PM.

No shampoo in the shampoo bottle in our shower.

Business Family

6/10

Pleasant

03 May 2026

Michelle Valdes

Pro:
Clean, convenient if you have an event at the convention center, easy parking and nice staff. The also have a restaurant/bar but I didn’t try

Con:
My bed felt like I was sinking and my first day the shower water wasn’t hot, more toward luke water.

Family_with_children

10/10

Exceptional

03 May 2026

Tonya

Breakfast needs improvement and variety

6/10

Pleasant

02 May 2026

Cheryl

Pool was under maintenance. Also asked for a senior citizen discount and was told we were not eligible.

10/10

Exceptional

01 May 2026

Bety

We didn’t eat breakfast there

8/10

Excellent

30 Apr 2026

Stephen

Room was clean and comfortable

Business_and_leisure Family

8/10

Excellent

27 Apr 2026

Pamela

We were in town for one night. The staff was wonderful, the accommodations were good. There was no water pressure for the shower. It may have been a City problem that morning or a problem with that particular room, but we were lucky to get the shampoo out of our hair. Otherwise, it was a good place to stay.

Partner

6/10

Pleasant

26 Apr 2026

Maribel

The furnace was too loud. The receptionist was unwelcoming. Only 1 toilet paper for 2 nights and 3 days for 4 guests.

Family_with_children

4/10

Poor

19 Apr 2026

George

My room smelled like a wet dog, my bathroom door was broke, the pool was closed for \"renovations\" Refrigerator didn't keep anything cold! Empty roll of toilet paper sitting on the bathroom counter!Just a bad experience overall other then the staff! Oh yeah and the elevator stopped working when I got on it!

Partner

8/10

Excellent

15 Apr 2026

Anthony

The room was clean and the staff was great.

Partner

10/10

Exceptional

12 Apr 2026

Sherita

N/a

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Deonna

Pool was closed- don’t advertise a pool if it’s going to be closed for “refurbishments.”

Family_with_children

10/10

Exceptional

06 Apr 2026

Jason

Front desk were pretty helpful

10/10

Exceptional

05 Apr 2026

Sonia

Clean rooms

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Omar

The restaurant in the lobby was good

6/10

Pleasant

04 Apr 2026

Ann

Unfortunately Doubletree charges for coffee in the lobby when most hotels of this level offer it at no cost. Also they charge for parking

Family

2/10

Poor

24 Mar 2026

Cheryl

Our room had some issues. Our showerhead wasn't working the whole stay. The first night they replaced our showerhead. Then yhe next day the shower was cold water and a sprinkle coming out of the replaced showerhead. This trip was not at all what I expected. Very disappointed with this stay!

10/10

Exceptional

23 Mar 2026

Demarco

Staff very helpful would stay again!

Business

8/10

Excellent

23 Mar 2026

Heidi

The room was clean but the vent kept making noises. My daughter didn't feel like moving wso we just stayed there.

Friends_and_family Family

4/10

Poor

23 Mar 2026

Melissa

The women at the front desk the second we got there were beyond nasty. I don't care if someone else has caused you to be in a bad mood, you should never take it out on innocent people. And they proceeded to stay that way throughout the duration of our stay. The next time we travel to Virginia for a cheer competition, we will definitely stay somewhere else.

Friends

6/10

Pleasant

23 Mar 2026

Bridgett

Location is good. The room was fair. There was what looked like mold on one lamp shade. I had to ask for new pillows because of stains on them and they looked dingy. Things in the room that were made of metal appeared to have rust on them.

Family_with_children

10/10

Exceptional

16 Mar 2026

Leyna

Room was clean and staff were helpful.

Family_with_children

4/10

Poor

15 Mar 2026

Lindsey

The pool was closed and they said it stayed this online, I paid 23 person for best that was supposed to be free

4/10

Poor

14 Mar 2026

Tammy

I started in 609, the shower took 15min to heat up and then black unknown substance start to bubble out of the drain, which then started to fill the shower basin, I had soap and shampoo all in my hair, I had to stop my shower short and had soap all over me. I reported to staff they offered new room, but it was late I was tired, so I stayed. The staff came to fix, but couldn't fix issue and wanted me to move. So had to move, went to 605. To which was fine until heat kicked on, the unit was loud and sounded as if something was grinding inside of it. Report at check out. Worst stay. Breakfast was good staff was very nice, but wont stay at this location again.

10/10

Exceptional

14 Mar 2026

Bern-Nadette

Clean room, exceptional service, very convenient location

Friends_and_family Family

4/10

Poor

12 Mar 2026

Harold

Room decor was older, not enough rooms with 2 beds, fitness bathroom was dirty everyday, refused late checkout but said they’d rent the room to me another night so vacancy was there, gym had little equipment and dumbbells only went to 50# and there were no sanitary wipes the 4 days I was there so things had to be dirty. IMO, this place is living off proximity to the sports complex and doesn’t care about upkeep. Will just stay elsewhere next year.

Family_with_children

10/10

Exceptional

10 Mar 2026

Amanda

Clean room and nice housekeeping

8/10

Excellent

19 Feb 2026

Dori

Everything was great at this location but I really wish they had microwaves in the rooms!

6/10

Pleasant

17 Feb 2026

Danielle

Staff was very friendly, hard working, and kind—although very short staffed. Room was not cleaned each day. Food was not very good in restaurant.

Family_with_children

10/10

Exceptional

15 Feb 2026

Eulalio J

Great place, not far from beach and loved the warm cookies when you check in.

2/10

Poor

14 Feb 2026

Jilliann

Heat control did not worked, the rooms was grossly hot all night. Turned the AC down to 57 the lowest and the room stayed 73-74. During the morning with the sun, it was so hot we had to check out, we couldn’t even rat in the room.

Family

2/10

Poor

10 Feb 2026

Joseph

shower dirty bed was hard pillows were worn out hvac was loud

Business Partner

10/10

Exceptional

09 Feb 2026

Bety

Very friendly staff. The room was clean. It’s a beautiful and nice place to stay.

Leisure Family

8/10

Excellent

08 Feb 2026

Madeline

Clean room

Leisure Partner

10/10

Exceptional

05 Feb 2026

Karin Frances

Yes the rooms were spotless
But there wasn’t any fresh cookies I guess I always stop by at the wrong time and I didn’t eat there

8/10

Excellent

05 Feb 2026

Rodney

Room service was awesome, front desk was superb.

8/10

Excellent

03 Feb 2026

Gregory

Room was clean. Liked the ability to log in to tv apps from tv for easy use of downloaded

8/10

Excellent

24 Jan 2026

Insook

Clean room, kind staff, delicious welcome cookie
But I took a cold shower because hot water didn't come out.

Business Family_with_children

10/10

Exceptional

22 Jan 2026

Ray

Closest hotel to the Amtrak bus stop connection, about two blocks away. Rented a car to get around Virginia Beach and Norfolk. Stayed in mid January when not much was happening and freezing. Hotel itself met my basic needs, clean, staff were friendly and helpful.

Leisure Self

4/10

Poor

18 Jan 2026

Astrith

Room was clean but the mattress was too soft my body kept sinking in. Could barely stay asleep and woke up with bad back pain both mornings. Never experienced this at any hotel from this chain so I didnt expect it.

Family